Tortilla in Liverpool

Really lovely service - server was lovely with little siblings who didn’t know how the ordering worked. Fast, nice and hot, spicy, tasty food.

absolutely love this place the burritos are always amazing! cristina (sorry if i spelled that wrong 😭) was so helpful and recommended me the pinto beans instead of black beans and i will 100% get it again!!

Went it for their national tortilla day, the store was very busy, queue right outside of the store but the staff were very well organised and the queue moved quickly. Counter with food was clean, and they had all the ingredients in stock despite all the customers. I got a bowl with cilantro rice, chicken, veg, avocado, and picked onions, and it was very delicious. Smaller portion.

Mexican fast food. Simple concept that works wonders. The food was very tasty

Tasty and quick, really good vegetarian options

Excellent, I was very happy to find a place with Latin (Mexican) food in Liverpool, everything was very delicious, I hope to return soon. Thank you

Update: prompt response received from the store, with thanks. Note to store - I’ve completed and submitted the feedback form. Thanks.

Great food and all the staff were really lovely! We sat and waited 5mins for some more beef to be ready, which was no problem at all. Because of this Liam kindly gave us a 10% discount☺️ I’ll deffo come back the next time I visit Liverpool

Not a nice place: mediocre burritos (80% rice…), bland tortilla chips, cheese sauce made of some weird stuff (and not much cheese). “sticky” tables, everything looks in need of a cleaning.

Love this place, can't recommend it highly enough, staff are great and good is delicious

Very helpful & happy staff. Made to feel welcome & the food is very tasty.

Excellent food and excellent service all for reasonable price would recommend if you were in the area give it a try

Always fantastic service, great food and price. Went here yesterday after a bad day at work and the staff really cheered me up🥰 Wonderful tea deal as well! Thankyou!

Staff are super friendly, and the food is good, especially for the price you pay!

Brilliant service as I've only ever been once and was unsure what to order. Staff were great explaining what was on offer and the options I could have. Can't wait to go again and try other combinations.

The service here is amazing! Absolutely blown away by the service

Liam (manager Liverpool) is lovely and extremely helpful

Brilliant service, food is lovely

I got served by Liam and his customers service was 10/10 with great attitude and he was very cautious with food containing alcohol because of religious reasons which I highly appreciate it

Amazing food as alwayss! Christina is really kind, she is quite interactive, greets every customer and is really helpful! Ambience is perfect! The new Pina Picante Salsa, kept on every table is a must try if you like something tangy and spicy!

Enjoyed with my daughter , different generations different tastes but caters for all

Food OK is not as tasty as other similar outlets. Basic seating and the medium buratio were not particularly filling.

Great burritos, reasonable prices.

I'm a support worker for mental health, the service user chose this place for his lunch and I just have to say a massive thankyou to all the staff. I've never had such polite, welcoming and thoughtful staff help out so much! This is a great place for food and it's fresh, tasty and exciting! And also definitely filling! Compliments to the chef!!

loved the food! servers were lovely

Staff are super friendly and the food is unreal always super quick as well!

Unfortunately I have allergens and eating can be a pain. We chose the restaurant because it had several options. Upon arrival the staff asked without prompt about allergens, freshly cleaned the prep area and prepared my meal with great care and a friendly manner. Food was tasty and staff where amazing.

Staff were fantastic, guided us through the whole process and checked with us to make sure everything was good. Brilliant service from Faye, Spencer and another girl who I have forgot the name of, and manager Amy :)

Amazing food - always visit Tortilla when we come to Liverpool!

Great grub, great atmosphere, and staff where absolutely bang on! Delighted we stopped in!!

Today we picked up Tortilla's latest offering for Veganuary! - The Vegan Chipotle Chilli House Burrito 🌯🌱 Stuffed with Coriander Rice, Grilled Veggies, Organic Tempeh Chilli, Smashed guacamole & Sweetcorn Salsa. Topped with Vegan Chipotle Mayo, Fiery Salsa Roja & Pickled Red Onions. Firstly, it was massive and really filling! The Coriander Rice is delicious and the Tempeh worked really well in the Burrito. It all just tasted so fresh, was perfectly wrapped and I was really impressed! Can't wait for another one already!💚

Quesadilla was extremely tasty. If we lived in a society where being fat was good I would have 6of them in one go. I’m looking forward to my next one. I might just re order it now

Great burritos, decently priced

Top quality grub and the service was absolutely outstanding now so it was, would not hesitate to recommend one of the crew

I just ordered 3 burritos on Uber eats, £37… They called immediately after to say they had no guacamole and replaced it with tortilla chips, fair enough. Waited 90 minutes, multiple delivery drivers arrived to collect our food and were sent away as the food wasn’t ready. They’re obviously running out of ingredients as the burritos just contained meat and rice (the wrong rice), we paid for large burritos and extra fillings, this did not happen. They’re obviously struggling as it’s New Year’s Day but they charged us for everything while skimping out on ingredients. They’re trying to make their stock go further by putting less into the orders but still charging us the same. Have ordered from here loads of times, this time I feel cheated.

Personale gentile e disponibile

Excellent Burritos bursting with fillings and flavour. You have to accept things are going to get messy! 😋 Paper towels should be handed out as default but a member of staff kindly brought a bunch of them to our table. Tables could do with better attention to cleaning considering the high probability of spillage. We fancied a table by the window to people-watch but it had splatterings of sauces. Staff are very helpful when building your burrito. They speak fast at each stage of selection, which can be challenging for those whose hearing isn’t as good as it used to be, but they are very patient and explain the choices. Beats the other, more generic, fast-food outlets hands down!

Been here lots of times, I went recently after a long day at work and a loss in the family, just hungry and tired. I ordered my usual, I was tired and said the wrong name for an item on the menu, the man who served me didn't let me finish my sentence before he said "no we dont have that- if you read the menu" I was taken aback by how passive aggressive it was, I repeated myself with the proper name and was asked what protein I wanted. I saw a realllly small amount of really dried out veg left, so I asked to mix the veg and vegan meat, I was swiftly talked over to be told I wasn't allowed this. I stood there quiet for a minute as I was so further embarrassed by being scolded. He said nothing. In the end I was just wanting to order and leave and did so. I havnt been back since. The food was so barely made and I was made to feel I was stupid. I won't be back as I dont accept being treated like this and spending £25 a time for two items and a drink, Plenty of choice out there, I am not a child in school being spoken to by an angry school dinner lady! Ive seen a few reviews here mentioning a hostile male manager and I suspect its the same man that was rude to me, no surprise there.

Usually my favourite place for burritos but ordered a barbacoa beef bowl and it was DISGUSTING - was one giant glob of fat and no meat. Uber eats will not issue a refund either. Very disappointed

Really Good Food Nice Atmosphere

Come here at least once a week! So quick and always good food.

Food was an absolute joy to eat. tacos were so nice and my barrios were so full I had a food hangover.

Great food and service from Liam, Yulia, Cristina and Krisztian xx

Great food, friendly staff, excellent service

Great quick Mexican food. Nice to have somewhere that does spicy food.

Lovely service from great staff and quick and easy bite to eat for lunch

Came on with my little girl today, great service friendly atmosphere and tasty food

Lovely spot, generous servings, lovely staff. Guacamole was so good!

Scrumptious food and nice workers

Friendly staff and good spot on

Amazing burrito! Large portion for price and tasted amazing. Liam abs the team were very friendly and helpful! Great experience!

Excellent Burritos! The best in Liverpool! Staff are fantastic nothing too much trouble. Perfect lunch.

The workers are super friendly and efficient, definitely a good place for a quick bite to eat

Liam and the team really looked after me for my first time at Tortilla. They helped me pick my base product and talked me through the different options available. They were patient, kind and friendly. The burrito was really good and they definitely helped me pick something that suited me well! For a burrito and a drink i paid under £10 which was really reasonable. We sat in to eat and the table and surroundings were clean and tidy with no mess despite lots of customers. Me and my friend will definitely be returning, thanks!

The manager Liam did an outstanding job, helpful and understanding of our particular dietary requirements.

Super helpful and friendly staff makes for fast efficient and lovely service, the food is very tasty would definitely recommend

Me and my partner we had both of us pulled pork burritos and we ended up with food poisening ! The next day we been throwing up all day🤮 I vomited even the water out ! Was horrible feeling ! Even our salsa tasted strange, I love mexican food … but this one made me bad 🤮 The staff is lovely & friendly 😊

The tacos are really nice and the salsa is yummy. Refreshing meal. The workers are polite and kind.

The food was splendid, workers are extremely friendly again the food is very tasty soft tacos here are (in my opinion) better than taco bell

Great bathrooms, great burritos and a solid marg. 10/10 would revisit

Great service tasty food thanks

Food is so good here always very flavourful !

Visited for the first time, Liam was a great help when ordering. Service was second to none, will definitely be returning

Really friendly staff. Great service. Thank you :)

Liam was very nice throughout our meal

Liam and Madeline were very professional and friendly in our visit, would recommend! 👍🏻

Team were really lovely, quick service and nice food. Special thanks to Liam for being so helpful!

Liam was very friendly and helpful, thank you :)

Amazing!! The attendant at the Liverpool unit is super attentive and polite.

Very nice and tasty tortillas but a small portion.

Lovely food lovely staff very helpful

A great place if you fancy a little Mexican food, fresh, well-made and tasty. The hot sauce is great, too!

Crazy good mexican food, and extremely freindly staff. Highly reccomend. Very cosy atmosphere.

Amazing, food always perfect and staff cannot be more accommodating. Have been countless times and will always return with friends. Thanks team!

Y'all are awesome. Food be bussin aswell.

Went in and liam was so inviting, great customer service and very nice to talk to. Food is incredible as it is everytime we come here and for the price it is well worth it. We travel from Stafford when we come to Liverpool and this is always one of our first stops

The server Liam was super friendly and attentive, really helpful when I asked about the different options of salad bowl or the naked burrito. Great food, needed after shopping in town all morning :)

Great customer service from Liam 👍🏻

All the staff was lovely, thank you very much!

Fab, staff are lovely and gave me and my friend a buy one get one free voucher 🫶

Excellent service from staff, friendly and helpful throughout the ordering process and even made recommendations, lovely chilled atmosphere inside whilst eating too.

Always super friendly and tables are always clean! Very approachable staff :)

was served by Liam in liverpool Tortilla, he was lovely and very helpful. food was great

The food looked good, I ordered a burrito but forgot my visa card but had cash but obviously the owner doesn't trust his workers with money. No option to pay in cash was looking forward to eating a burrito but I didn't hear the guy state card only. The staff were friendly and professional but I left empty handed. I won't be going again. Ended up going with a competitor who does trust their staff with cash.

Brilliant experience food was so good and Liam provided am amazing service

Ordered quesadilla and specifically asked for it without salsa, they were busy and took over 10 minutes on my order, it came with salsa on it. Inedible for me

Great place always come here amazing food every time !! 20/10 experience

Great food, amazing staff, great atmosphere!! The guacamole is to die for!!

Used to be my favourite place to go but they have changed it. No choices of rice anymore. Just one that is tastless. The chicken used to be nice crispy and grilled but is a sloppy mess now. Really difficult to eat a wet burrito. What a shame!

Staff are always lovely here and very helpful. Great vegan options too! Never had a bad visit and will always visit here when in liverpool 😊

i got takeaway from here today and the rice was raw and very hard. this is the first time this happened so disappointed

Unreal food and staff are always lovely and welcoming

Just called in after walking round "The light show", really surprised how tasty it was. Never been before. Staff very friendly and welcoming (as you would expect: not disappointed). Reasonably priced, well to be honest quite cheap. Thanks I really needed that burrito.

Pros: Very clean store Efficient staff Tasty fresh food Defo pay the £1 extra for beef!! 😋 Cons: Could of offered more than just hot sauce on the table Extra £1.50 just for a scoop of guacamole Limited seating

Very nice friendly staff manager was lovely and helpful.

Dropped a star since my last review, service was slower due to sorting Just Eat, deliveroo etc. Menu tells you very little, you have to go through it as you're served really. Food was ok. Not bad but not rushing back

Very friendly staff would definitely recommend

Excellent service! great and affordable food!

Staff are so lovely and food is amazing

Friendly staff and well priced food for students