Torquay Charcoal Grill in Torbay

Staying in Torquay for 8 nights and so far have returned here four times. Great lamb shish and super generous with the doner. Two very happy customers.

Ordered a pizza meal deal through Just Eat, food turned up on time to our hotel, piping hot. Pizza and chip as pizzas go were amazing, definitely worth ordering from for a quick takeaway..

Gotta say the lamb has changed and it’s proper good and consistent I think I’ve been back three times in the last week top quality kebabs best in the bay that lamb pushes you up there so please don’t change it it’s 5 stars from me 💪🏻

Terribly confused by the prices change online to on the phone and rude when I rang

Love this Kebab shop, I have always had a great kebab from here. However, the last 2 times I have ordered a chicken shish (my usual order) they have changed the pitta bread. Now the bread is so thick and spongy, its more like sponge cake than pitta bread! I have never had pitta like it. Seriously, it's like cake. Sorry, but it's horrible and spoils an otherwise perfect kebab.

On holiday in the area and decided to try here for food, the staff were friendly and the food was lovely with quick service.

absolutely rude i’ve always gone here to get food but the man on the counter is rude

Absolutely delicious 😋 definitely worth every penny

Ive been going to this place for years and never had a problem good food at a fair price and great staff.

Please do not try to kid a very experienced chef. With stewed mutton instead of charcoaled grilled lamb. Mutton was tender then skewed and put on grill. Will not be using you again.

Never really had an issue with this place but I had ordered a kebab and chips with salad as I always do but there was something off with this one that I had ordered as soon as I tasted it I could tell as I order this all the time from here as it’s always been the safest option for me and unfortunately this time I have had been given food poisoning from the kebab within hours of eating the food I violently threw up dry food heaving until I couldn’t breathe my insides were in agony due to this food poising. We had contacted the store my sister spoke to the manager to tell him I’m violently throwing up due to the food they claim to take care of customers and be in the best interest for customers but the manager himself had nothing to say to my sister other than they could only do something if I end up in hospital which surely if I was they won’t be staying open never had an issue with these but surely customer service and hospitality is something this place needs working on as well of standards of all foods they cook as I’ve said never had an issue with this place but this one off time has shown me they are not in the customers best interest even when there foods causes you violent sickness

Everything that I’ve ordered it’s always arrived hot, non greasy and delicious

Ordered today first online order for the shop.It was nice pizza and meat,chips.Ultimately it was delicious. But as I have experience in pizza making I will suggest to proper topping on pizza and add less cheese on pizza. No salad on meat. Adding salad would be better with meat. Thanks charcoal grill

I am surprised when I see negative opinions 🧐 In my opinion they are the best in Torquay ! Always fresh and hot food . Always on time even quicker! Always everything what I ask for is correct :-) Delicious! Everyone there so friendly 😎 Thank you

Incredibly rude. Rang as the lamb shish had been stewed. Very rude. Shocking customer service.

Delicious and affordable meals cooked fresh. Everything I've tried has been amazing! ♡

The staff were very polite , helpful and friendly and welcoming. We are so happy with this place! The quality of food was excellent,I can give them more than 5 actually. Thanks 👍

Just ordered for my parents, can not belive what turned up, Chicken skin Kebab, soggy chips and cold, wont order again.

It’s perfect food and perfect stuff highly recommended

Thanks to Charcoal grill i'm now out of pocket by 22.00 quid as they didnt deliver my food even after calling them they said it was out for delivery, where to the moon?

Amazing tasting food big portions and delicious definitely recommend

Warm mouldy meat veg was off chips not great would stay well away from here

Not good food 😕 we had last time

I use Charcoal Grill all the time, it’s my favourite Kebab place. Tonight I ordered two chicken sheesh kebabs for delivery. I called back 5 minutes later to add some chicken breast and salad to my order. When the food arrived, it was cold, we were missing the green peppers (my favourite part) and missing a pot of hot sauce. So I called to tell them in a friendly manner expecting them to say they will replace the order, in stead they argued with me that the food was cold because I added to the order, he will not replace anything but send me up a pot of green peppers. I told them not to bother as I won’t be using them again. Your lack of customer service is disgusting.

I ordered from here earlier this evening. The food was delicious and arrived nice and hot. It also arrived very quickly, much sooner than the estimated time which is a bonus. The burger was especially nice, it wasn't just a pile of grease like some takeaways do, it was tasty and not full of grease, which is excellent. The delivery man was lovely. I have mobility issues and rely on crutches, so ordered delivery despite living less than 60 seconds up the road. So the driver walked from the shop in the freezing cold and was so friendly and helpful. All in all, excellent service and I will be ordering from here again.

If you want top quality ingredients cooked to perfection by highly skilled professionals you need to order here. Marinated char grilled meats and fresh salads with all the usual fixings Consistent quality time after time I've been going here for over 15 years and wouldn't go anywhere else. Order your next meal from these guys and see for yourself

I really loved it a lot service and their food. The gave us extra wings too thank you for a lovely dinner

The best shish in Torquay and Paignton!!!cooked on real coals. the coolest service. I recommend!

Top guys great food but wished they had bottled chilli sauce.

Genuinely excellent kebabs! Top quality every time. We recommend the kebab wraps. Update: I realise now I’ve been going here for at least six years. I’ve tried other kebabs in the Bay and this is by far the best and the most consistently good. If you’re reading this, thanks, Charcoal Grillers!

Came in after a long day of work, saff where absolutely lovely. So friendly and fantastic service. Prices are fantastic as well, on a budget but still got a fantastic meal at a reasonable price. Food was great got absolutely no issues, thank you very much fellas you made our naughty food night a good one 😋 ❤️

Honestly one of the best kebabs I've had. Perfect freshness and temperature, delicious meat and an excellent pita. The sauces were also great. Notably good was the home-made chilli sauce, which was utterly delicious! It was brought quickly and the driver was a really helpful guy. Next time I'm in the area I'm ordering again. It was really genuinely great!

Honestly one of the best kebabs* I've had, and I've eaten a lot of kebabs. Perfect freshness and temperature, delicious meat and an excellent pita. The sauces were also great. Notably good was the home-made chilli sauce, which was utterly delicious! It was brought quickly and the driver was a really helpful guy. Next time I'm in the area I'm ordering again. It was really genuinely great! * Just for clarity, it's not a Shawarma style kebab with the lamb, it's more of a standard affair, but the meat was very tasty.

Always a regular customer at charcoal grill will not go anywhere else for my food. The staff are very well mannered and chatty. Highly recommend Charcoal Grill to anybody.

All salad was fresh and crunchy medium is I fair size too. Would highly recommend, charcoal grill have fed the DC WINDOW CLEANERS very well

Tasty food though can wasn't cold

Ordered from here Iver weekend as was in the area with my partner. Never came at time I was given. On calling was told they tried 3 times. Impossible as was stood by window looking at drive. They then said they called me 3 times, Lies as phone was in my hand the whole time as I was on it while waiting. They then said they didn't call me as they didn't have a number for me, although given during order. I was then told I had given them the wrong address and the driver was somewhere else 3 times. I asked to redeliver if food is still hot. Food arrived cold, driver was rude complaining to me he went to the wrong place. No sauce was given, deserts arrived thrown around, salad wasn't what I call a salad, lettuce, one slice tomato & cucumber.. Will never order from here again, very rude and food left us with bad stomachs.

Best kebab ever!! Definitely recommend food is always delicious and warm, salads always fresh , great sauces, staff is very friendly

Great customer service, great food, decent prices, but one get one free pizzas on a sunday

Been going here for more than 5 years, in the last 2 years the staff have become so rude.

Previously had some great pizza, nice thin crust and lots of flavour. Really liked the hot knight with added pepperoni. Sadly tonight no hot to the knight, no jalapeños thick base and quite greasy. Disappointing. Started going here for pizza but think this'll be the last 😔

This takeaway has been involved in fraudulent activity on my bank account. A payment was taken which was not authorized by myself. I live at the other end of the country!!!!

Food was cold, staff was handling the food with their hands without sanitizing, asked without onion as I’m not allowed to have it and I was completely ignored and they’ve refused to give me a substitute without onion… do not recommend

Ordered one Kofte kebab, two doner meat burgers, fries and onion rings. Food came very quick, was piping hot, and was even given a free cheesy pizza. Driver was very polite and accepted card at the door. 10/10 would recommend!

To be honest, the food was amazing only reason it gets a 3 star is because I found cling film inside my kebab... not really what I was expecting but I spotted it before I ate it lol but let's be fair, this is the uk, you kinda expect these things from a dirty takeaway, at least it turned up on time and tasted good

Ordered pizza for a change instead of kebabs. Food always good, Pizza was excellent 👌👍🥰 thank you

Me and my partner visited for weekend in Torquay and we found this kebab shop up the road from are hotel. This place is so reasonable in price. The portions are big too and very tasty! Well worth the money and the staff are very friendly

Very expensive. Ask for offers or you could be ripped off.

If i could give 0 stars i would of the kebab meat wasnt cooked and when i rang too tell them there response was too go elsewhere and the customer skills was shocking

Ordered on the website, food came exactly on time. It was amazing, very clean, very tasty, not fatty & oozing with fatty juice, it was PERFECT! The chips was lovely too, crispy chips! Both incredibly happy, for anyone who is looking for a takeaway while on holiday in Torquay, I WOULD HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️

Such a good kebab! I've tried many kebabs in the area and this is the best by far!

Always fresh and perfectly cooked. Very polite staff and nothing is too much trouble. Very quick delivery. Highly recommended

One of the best charcoal kebabs ive ever had

Great food I am a regular customer and the food is always on point would really recommend to people who are in the area.

Asked for kebab meat and chips with garlic sauce no salad received salad all over my meal and the garlic sauce in the salad heavily disappointed

I was a first time customer with Torquay Charcoal Grill, and I've to say that I was and still am, very disappointed and a little upset ! The points that I picked up on the order are as follows : • I specifically asked the chef / kitchen, not to put any cheese on anything at all ! Low and behold, because I ordered over a certain amount, they gave me a free 9 inch stoned baked pizza, with cheese all over it ! • The pitta bread was dry and like warm, and there was no salad to it, as promised ! • The onion rings were luke warm and soggy ! • The chips weren't cooked fresh, and tasted and looked like they'd been re-heated a dozen times ! They were also luke warm, thin and scraggly ! I definitely won't be ordering any food from here ever again, no way !!!

I “dined in” and had a chicken shish kebab. Delicious moist chicken perfectly cooked. Staff were very friendly, shop looked very clean. If I lived in Torquay, I would be coming back.

Best food about! So clean and tidy so welcoming the food is so tasty too. Always come here and never have a bad experience.

Stroppy delivery driver giving me attitude, took my food from him and told him to fk off

I really wanted this to be better than it was, however all the meats in the mixed grill were bland and far too greasy. I certainly wouldn't travel the time and distance to eat here again. Would've been much better off at any kebab shop but here.

I looked at my statement later and was overcharged.

I got a lovely pizza, the place was clean and hygienic. Plus, staff are very friendly. Definitely will try again when I visit Torquay.

Food is nice but prices have increased massively.

Amazing restaurant to eat fresh food. Restaurant claims the food is halal so we ate from there.

Worst food ever, staff were forcing to buy more even you don’t want.

Excellent and really tasty food.

Great food. Great people. The shop is spotless, very very clean

Cold, person on the phone was rude 😒 wasn't the owner, I spend alot of money here and now I won't be back!

Ordered our food by phone, waited hour and a half to be told it had arrived and enjoy, it hadn’t. Rang and was told sorry it’s just being prepared and it’s on its way, it wasn’t. Rang again 40mins later to be told it’s with the driver. When it arrived it was cold and poor. First time we have ordered food, and guess what, the last. Not recommended.

The Best Kebab in Town! For my the Best one is shish kebab chicken or lamb.

Regular treat every Saturday...a chicken and lamb shish kebab, the best in town. Very friendly staff, always a smile and chat.

First class service .nice guys and great food.tryed something different tonight and found a great chicken /pizza combo. Thank you .

DO NOT GET ANYTHING FROM HERE. DISAPPOINTED IS AN UNDERSTATEMENT. Ordered a lamb shish kebab. 3 pieces of meat and a bit of lettuce. Over priced and disappointing. Don't waste your money here. Will never order from them again.

The food is really good only down fall I ordered my food and was the wrong order when I rang up I got called a liar and ended up walking to the shop to sort the problem out as I got spoke to like a pice of s#@t on the phone when I got to the shop the staff Couldn't of been more helpful.

The food was nice but the delivery mad was extremely rude to my 12 year old son saying he should have cash instead of card as he did have a buy one get one free. Who has cash in times of Covid ? And also to hurry up as he has other orders in the car ont be using them again. Disgraceful !!

Used to be lovely but gone down hill both chicken and lamb doner dry and old tough meat with red bits and grisel only get a little meat for a large missing sauce and pitta is just rock hard most prob won't be back will try new places for kebabs

AVOID! Both myself and a friend suffered food poisoning after eating from here. Staff very rude when we attempted to report this.

We called here for a takeaway, the staff were friendly and the food tasty, but, it is a bit on the expensive side, £9.50 for a 9" margarita.

Have been here a thousand times. At least once a month if not more. Never had a problem until tonight. I rang to rectify the issue to be told there was no issue. Firstly. I ordered garlic sauce with the garlic bread, it is an option to select on their menu online, I didn't get it, they then said it doesn't come with garlic bread. Then why is it an option on your menu? Secondly I ordered the mixed meat and chips, with extra garlic sauce, again extra garlic sauce is an option on their online menu. The meat and chips did not have extra garlic sauce. The meat was bone dry and the chips were also incredibly dry. In fact it was inedible. And then there is also the fact that some of the meat was covered in a red skin type substance , I can only assume looks like pepper or tomato skin. I spend a lot of money here and have always been happy but your attitude towards me on the phone when I rang to try and fix it, has cost you a very loyal customer. I do have photos.

Really good for and very fast polite delivery driver. Thanks

Waited over an hour for my food for it to come and it's the wrong order then told I would have to wait for my correct order to be delivered and they will take the wrong food away by this time is been 1hour 30mins to then ask for a refund and be told no! Avoid

Halal food for those who didn't know. Very good service and quick! No eating in which is a shame but the food is very good and reasonably priced no pictures unfortunately as we ate our food while walking back to our hotel 😅

I do like quality of food. Always back

Their Pizzas are nothing special. However their Kebabs are very good. Chicken Doner is addictively tasty!! The delivery drivers are always pleasant and quick.

Efficient on the phone , delivery arrived quickly with a pleasant person . Had assortment of kebabs with lovely salad n chilli sauce .good sized portion Pitta arrived separately as we prefer. Great hot food and a free garlic pizza as we spend over a certain amount . Always had good food from here whether delivery or takeaway

Good, friendly service, tasty food

So far so good nice kebab &pizza

Beautiful lamb shish and doner kebab and delivered perfectly on time. Thanks

Their Pizza is meh. Sadly the cod fish they sell is terrible. However their Kebabs are very good. Chicken Doner is addictively tasty!! The delivery drivers are always pleasant and quick.

Food is always really nice but just one thing I've noticed,last 3 times I've ordered from charcoal grill,I've always ordered garlic mayo,and all 3 times I haven't got it,I pay for this too and don't get it and although the food is nice I love the garlic mayo with my meat,so without it spoils it for me.

Good tasty grub ... Friendly staff, value for £'s, highly recommended for a nice takeaway...

Best kebab I've had round here. We've moved from South London and we had some very good kebab houses round us and this place is on par with what we're used to. I've already been here a few times and we'll be back again soon. Cheers

Lovely food always eat there the beast in South West

I arrived to a friendly service and a very clean environment the food was hot and top quality as well as very well priced top rating for a top takeaway

Awesome food. Very clean and great staff.

The food is always hot, fresh and delicious. The portions are a good size. The staff are very friendly. Best place in Torquay.

Nice food,good portion and fair deal

Only takes cash because their company is run illegally. Even when I've bought their chips in the past they were disapointing.. I Won't bother going back

Average food quality and taste, prices are high because of holiday place. Take away and delivery.

Lovely food. Staff very friendly and accomodating