Based on 301 opinions finded in 4 websites
Based on 301 opinions finded in 4 websites
Nº 221 in 280 in Surrey Heath
Nº 8 of 13 Chinese in Surrey Heath
Opinions
Seaweed tasted like chemicals and inedible so ended in the bin. Food arrived after 2hrs rather than the stated 45mins.
Lysha Whu . 2024-12-14
MORE AT Google
Absolutely amazing and the guy on the calls is very funny
Kevin Toth . 2024-11-24
MORE AT Google
To be fair they use to be good but my meal on Sunday was so bad that’s why I’m writing this review the chicken was like it was left over from Saturday the duck was not moist it was wet never have I had duck before me like this and the meal was over £50 everything I ordered was terrible and I’m not really that fussy there’s my point needless to say that was my last order from them
Daniel . 2024-10-14
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Best Chinese we’ve had in a while, delivery driver was lazy and didn’t want to get in a lift to come to the first floor but the food was lovely
Shannon . 2024-10-10
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very disappointing food, no flavour at all, and the meat stinks probably old too . avoid!
Victoria . 2024-10-10
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The lemon chicken was fine. The rice was fine and even the ribs were ok. Nothing was great but mostly fine. The chow mein however… tasteless. We got both the pork and duck and both tasted of nothing. Which is kinda wild to me. Would not recommend.
Lisa . 2024-10-09
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Lovely food, delivered quickly. No mistakes in order!
Jo . 2024-10-05
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As always everything was lovely. Thank you x
Conny . 2024-10-02
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Would I ever! No I would not! Chicken curry was like eating rubber just about cooked with a raw texture VILE lukewarm no flavour
Scott Maher . 2024-09-27
MORE AT Google
Food said delivered but wasn’t, I called and they said it’s on its way, food was very cold
Amy . 2024-09-26
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Good food, ordered 1/2 duck didn’t get much though, so called them and they dropped more off, excellent service..thank you
Charlie . 2024-09-22
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Despite being late, the food was nice and hot still. I was happy with my food order
Paul . 2024-09-21
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They did re do the order however and it was tasty
Nicky . 2024-09-17
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food was delivered nice and hot. tasted fantastic. would definitely recommend
JP . 2024-09-12
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Fast delivery and good portion sizes 👌
rik . 2024-09-08
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Very tasty food, piping hot, delivered early, will definitely order again
John . 2024-09-04
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Another piping hot delivery! Cannot fault top wok for their food and service.
Carrol . 2024-09-03
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I love ordering from top wok. Food always arrives piping hot and very promptly.
Carrol . 2024-09-03
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Has to chase and they had lost our order. Had to reorder and wait another ,35mins. Food was very nice when we got it but way too long
Sean . 2024-08-23
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Waited close to an hour, food was wrong and instructions not followed, replacement noodles are so spicy (hot) they are not eadable
Amy . 2024-08-18
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Have always ordered from here, however the last 3 times now the order has been completely wrong, tasteless and far from enjoyable. Time to try somewhere new
Charlotte Self . 2024-08-12
MORE AT Google
As always the food arrived early and was hot and yummy 😋. Thank you 😊
Barbara . 2024-08-09
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Really good food, a little expensive for the portion size but I will still be coming back for more.
Michael . 2024-08-08
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Got take away, was fairly cheap due to the discount codes I had on deliveroo. Food was disappointing
Dale Render . 2024-08-06
MORE AT Google
Delivery was good but I’m disappointed in the food. No flavour, wouldn’t bother again.
Helena . 2024-08-06
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I love Chinese and this was a good meal.
Efua . 2024-08-05
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We ordered x2 chicken chow mein as part of our order and we ended up with x1 and x1 mixed with prawns. This could have been an issue if we were allergic. Attention to detail needs to be looked at a little better. Sauces not full and nor were the dishes, alot of half portions which we don't get elsewhere. Probably wouldn't order again due to the above.
Amy . 2024-08-03
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Food was ok not that nice in my opinion delivery after it “left” took about 40 mins to get to us
Matt . 2024-07-31
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The food is always top shelf,and always hot. Have ordered from here for the last 2 years and never had a problem!
Andrew . 2024-07-29
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i order the food it should have been sent to me. k.moran
kevin . 2024-07-27
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absolutely fantastic service well recommended food and great service
Christopher . 2024-07-27
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Great food! Delivered promptly!
Stacie . 2024-07-26
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The food was very late which was misrepresented online said it would take 25-45 minutes i then waited an additional 15 before calling the restaurant. Then then said it would be 10 mins but ended up being 25 more :( The food was ok but I wouldnt order from here again. When I complained I was told 'well you are quite far away' why are you on just eat for my postcode then? You are 20 minutes from me
Hannah . 2024-07-24
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Fantastic food yet again thank you
Robert . 2024-07-20
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Prawns not cooked in middle and tempura bater although crispy on the outside had not cooked through and was doughy
Stuart . 2024-07-20
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Food was pretty bad, delivery from driver was good but app didn’t let me track it
Joss . 2024-07-18
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Most of the order items were flavourless, overcooked and mushy. Won't be a returning customer.
Jackie . 2024-07-14
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Was excited as it was highly rated, but really let down. May be because the football was on so they were really busy? (Don’t want the review to be unjustified) - deep fried things were really stogggyy, duck chow main lacked duck and other dish’s are flavourless. Maybe an MSG free takeaway 0.o
Marcus . 2024-07-10
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Only received 8 chicken balls devastated
Adam . 2024-07-07
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Food is always good. Never had a bad meal from here
Natasha . 2024-07-05
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Never called when at gate but says delivered needs to call so it doesn’t get cold OR eaten by other ppl money wasted
Leonie . 2024-07-03
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The meal was tasteless, dissatisfaction and disappointed
Stanley . 2024-07-01
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Pushed back delivery time by half hour but food was ok
Shaun . 2024-06-28
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The restaurant forgot part of our order so we called them and had to wait for the rest to be delivered after we had already waited an hour. The food was lovely but the wait and wait again was not
Danuta . 2024-06-27
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Chefs kiss!!. These ladies/gents are a talent behind words. Thankyou so much, the food was amazing xoxox
Nick . 2024-06-22
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lovely food nice. well cooked.
kevin . 2024-06-21
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Fab food as always and your delivery driver was brilliant so patient and polite please please on this feedback to him as he’s a credit to your service
Cat . 2024-06-21
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The curry dishes ordered were good, but the chicken chow mein was a curry, prawn toast over done and the chicken balls batter was gooey and chewy.
Jodie . 2024-06-19
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chicken tonight was very very dry and flavourless and most of it not edible it had to be binned. usually its beautiful so very diassapointed tonight
Alicen . 2024-06-19
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Delivery driver was really polite and helpful 👌 even txt me to say he was running a little late 👌 well done pal 👍
Darren . 2024-06-18
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Very disappointed with this order. Food was cold and missing part of the order, pancakes were hard and all stuck together.
steve . 2024-06-16
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The food was delicious as always but they unfortunately forgot my wife's Lemon Chicken. I was offered the option of a refund for the missing item or a 30 minute wait for a replacement. I went for the refund & we had to split the remaining dishes between the 4 of us. We will order here again but next time I'll be calling them up to ensure they have everything in the order. Disapointed.
Marcus . 2024-06-16
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Missing items, stale food….. called to get replacements which they promised and a bag of prawn crackers turned up….. won’t be ordering from here again!
Alan . 2024-06-15
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Never had a problem before food has always been lovely but today turned up 30mins late cold and soggy disappointing really hopefully a one off?
Rebecca . 2024-06-11
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On here it shows as food has been delivered but I’ve received nothing
Bibi . 2024-06-05
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Very underwhelming. Pad thai was just overcooked noodles with some pinkish sauce. Roast pork was 90% mushrooms. Would not order from here again.
Steve . 2024-06-02
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Nice and hot food, delicious as always
Emma . 2024-05-31
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Delivered early, which was great for us. Food was lovely, the only disappointing thing was that we assumed the crispy aromatic duck would come with the usual pancakes, cucumber, spring onions and hoisin sauce but they didn't, making this dish very expensive and rather annoying because we had to provide, and prepare, our own.
Tamsin . 2024-05-21
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Duck over cooked same as pancakes prawn crackers not crunchy
Simon . 2024-05-18
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Food was great. Delivered still steaming hot.
Steve . 2024-05-17
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The food tasted stale especially the chicken (stale and chewy). My partner and I both got a stomach ache after eating.
Felicia . 2024-05-14
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You absoulte legends!. Thankyou, this was a treat for my son; and he said your food was like eating food made for the gods lol. Thankyou xx
Nick . 2024-05-09
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great food but arrived 20 minutes late
Steven . 2024-05-05
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Great value! Good food. Will be back!
Luke . 2024-05-04
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As always food was absolutely amazing. Thank you!!
Daniel . 2024-05-04
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😡Food sent in small trays at £7 a tray but not stated(rip off), food v bad quality rice was old and meat was hard to find !!, and tasted strange restaurant would not collect/refund, very bad and unhelpful service..do not order from this restaurant, should be called bottom wok not top wok!!, very disappointed
Sara . 2024-04-30
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Where is my food? It hasn't been delivered???
Dionne . 2024-04-27
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Took 2h and was cold and dripping in condensation by the time it arrived. Will not be back.
Harry . 2024-04-26
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EARLY IS GOOD AND TOP DELIVERY DRIVER & FOOD
Liam . 2024-04-25
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Ordered the mixed vegetables in yellow bean sauce as it clearly stated it’s vegan on the menu + in the description (with the green ‘V’ plant emoji + the word vegan). What arrived was clearly full of chicken so couldn’t be eaten. Absolutely atrocious. Requested a full refund but wasn’t given it. Will never order from here again. Untrustworthy + quite frankly dangerous to those with allergies and/or dietary requirements.
James . 2024-04-24
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food was piping hot, delicious and of great quality.
Niall . 2024-04-22
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Very average food. Rice was dry and bland, chicken was dry. Sweet and sour sauce was over powering. The chilli beef container was broken in the bag so the sauce covered everything. The driver couldn’t find my flat so I had to find him. £25 for a single meal this poor! No thanks. Won’t be ordering again. Water sky much much better
Samuel . 2024-04-21
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Very hot thai red curry but was still very nice
Kyle . 2024-04-19
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Ordered food to be delivered for 19:30 but it didn't turn up till just after 20:00. The food was still hot which was good and it tasted nice but why have the option to deliver at a certain time if you can't.
Roxanne . 2024-04-18
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Soup was so water downed, it was like dish water
Mark . 2024-04-04
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First time ordering from here. Was amazed, nice, tasty, good looking portions. Food was hot and on time. Adding to my FAVOURITES.
Donatas . 2024-04-04
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Placed our order at 8pm. Expected delivery at 21:00, extended to 21:15/21:25. Just Eat had marked our order as delivered at 21:40. After waiting 2 hours, we called the restaurant numerous times to firstly get some updates but after the 7th call to cancel the order as we did not expect a delivery at this point. We left the residence at 10pm to get food elsewhere. On arrival home at 10:20 the food was left by the doorstop and was cold. Disgusted by the lack of communication from this establishment regarding late delivery times.
Lisa Radford . 2024-04-02
MORE AT Google
So late, took 2 hours to get 3 portions of noodles.
Liviu . 2024-04-01
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Beautiful food all fresh 5 stars all the way
jamie . 2024-03-31
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delicious as always, kung po chicken was a bit tight not much chicken in it
gerri . 2024-03-31
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Very good food in very good portion sizes
Owen . 2024-03-30
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It always arrives hot and on time. Love all the food.
Barbara . 2024-03-28
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My food was over an hour late, even tho it said it had been delivered by the time estimated.
Sophie . 2024-03-28
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Most of the food was great just pancakes were dry and cracked
Andrea . 2024-03-27
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lovely prawns chicken Hong Kong and chicken in black bean sauce but do enjoy chillis with black bean sauce for more flavour
trudie . 2024-03-25
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Absolutely amazing food and delivery, as usual. Food is delicious and generous portions; driver is nice and friendly. Will 100% recommend.
Lisa . 2024-03-24
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Was delicious and really good service, thank you!
Elise . 2024-03-24
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Another unreal meal, absolutely amazing once again.
Daniel . 2024-03-23
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I found a piece of plastic in my soup. Extremely dangerous and all they could say was to reimburse me for the soup. Terrible. Should be ashamed!!
Daniel Addison . 2024-03-22
MORE AT Google
Food was late and wrong items came.
Jessica . 2024-03-22
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Very good food most delicious food ever I loved it
mahady mahbub . 2024-03-20
MORE AT Google
most delicious food..will order again.
Rahat Al Amin . 2024-03-20
MORE AT Google
Great food fast delivery service
Abbie . 2024-03-13
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Although some of our order was missing when delivered (this has never happened before with Top Wok) we called the restaurant, the staff went over and beyond to fix the problem and deliver the missing items with some extras. The food was as delicious as ever and although we have ordered from Top Wok for years, we will definitely continue to do so. Thank you for a lovely experience and Mother's Day Dinner x
Emily . 2024-03-12
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It was absolutely perfect. And yummy, scrumptious 😉😋.
Barbara . 2024-03-12
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Arrived hot, fresh, and 5 minutes early! Very impressed! Bbq ribs were lovely
lindsay . 2024-03-11
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Food was great, however when arrived we did not receive the salt and pepper chicken wings- instead it was salt and pepper chicken pieces
Lauren . 2024-03-09
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small portions and not at all hot
Ben . 2024-03-09
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The Singapore rice noodles are too spicy for my taste... maybe that's the way it should be. Can I request it less spicy next time?
Ben . 2024-03-08
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Follow my instructions and be on time foods are still hot and delicious
Leah . 2024-03-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I had the same experience regarding the cash only issue. They clearly are playing the system as they used to take credit cards and now they dont. I'll use somewhere else in future.