Based on 325 opinions finded in 4 websites
Based on 325 opinions finded in 4 websites
Nº 202 in 280 in Surrey Heath
Nº 8 of 13 Chinese in Surrey Heath
Opinions
always usually good but an hour and 20 minutes late. not an experience I will now repeat as won't be refunded. got a few cans of drink as compensation. I appreciate sometimes things go wrong but this is not acceptable.
John . 2025-04-12
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Food was cold, low quality and over priced, also missing items
Dan . 2025-04-08
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food was slightly bland and dry. Not a enjoyable meal
Zoran . 2025-04-03
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Nice hot food, good portions and tasty! Spot on 👍
Mallory . 2025-03-28
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rapid delivery, great food as always
nolan . 2025-03-15
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Food wasn’t great, curry was so watering and chicken was boiled tasted awful and noodles were greasy and tasteless and was missing one of the dishes and no refund for anything!
Helen . 2025-03-15
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Very poor quality beef not crispy and chips were super soggy and flavourless
Luke . 2025-03-14
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lovely food, fresh, hot and tasty, delivery driver was very friendly and arrived early which was great
Tara . 2025-03-08
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Very good delivery price and food
Steven . 2025-03-07
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Superb food, prompt delivery. Great!
Julia . 2025-03-02
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The food is cold and missing two high value items. Shocking service
Jeanette . 2025-03-01
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Lovely chicken curry was perfect shame no prawn crackers on the house,
Michael . 2025-03-01
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missing items from order delivered later after we had eaten
Allan . 2025-03-01
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Unfortunately it was cold and food wasn’t as good quality as normal, short ribs, chicken tasted funny the whole thing just wasn’t pleasant , I did not eat it 😔
Tracy . 2025-03-01
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Food very late, poor customer service, food cold and tasteless
duncan . 2025-03-01
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Over an hour late and food wasn't as hot as it had been on previous orders, not sure I will be using again
David . 2025-03-01
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where to start. driver came outside. waited 30 seconds. drove off and marked delivered. so I drove to the shop. they told me he tried to call me but it didn't work but yet managed to when I finally got my order. got back to mine. waited another 15 20 mins and got delivered a stone cold dinner. awful place
ryan . 2025-03-01
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Ordered through Uber eats, given a delivery time of between 19:50 and 20:10, no update given on time so called up at 20:40 and told quiet rudely it had just left the shop and will be there in 15 minutes, over 40 minutes later it arrived, delivery driver didn’t even knock on the door he just stood there just stood the waiting for us to open the door as if by magic
harry carmichael . 2025-02-28
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Great food, big portions and a great deal
James . 2025-02-27
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Polite and professional driver.
Darrell . 2025-02-27
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First time customer and we were impressed! Will order again, fresh, tasty and hot
Caroline . 2025-02-23
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I’m sorry but I usually loved food from you but you kinda failed on the pad Thai, there was no tamarind taste nor a peanut taste, it just tasted like watered down sweet and sour sauce. The noodles were clumped together and resembled fettuccine rather than flat rice noodles. There were literally only shrimp and stuck together noodles, 2 green onions and 3 slices of red chili. I’m really not sure what happened there but this has really put me off sorry.
jeny . 2025-02-22
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Food wasn’t amazing, was very greasy and warm ish
Dennis . 2025-02-22
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Always brilliant food! Service is fab. Delivery is always on time bracket, will always use for our Chinese delivery. Thank you
Stacy . 2025-02-22
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Absolutely amazing service…..our first order here. The food was a bit late but the delivery driver was so nice and humble it didn’t matter. I’m so sorry we didn’t have any cash to tip but I’ll make sure we will next time. I highly recommend this place and food was fab thank you. 10 out of 10.
Ben . 2025-02-21
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The food arrived on time. It was hot and scrumptious as always 😋
Barbara . 2025-02-20
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Chow mien was greasy. Veg Spring rolls didn’t really have any veg in, just pastry. Sweet and sour sauce was cold. Placed my order at 19:02, didn’t arrive until 20:40!
AMY . 2025-02-15
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food was lovely but had to be warmed up and was well over an hour late
sue . 2025-02-14
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LATE! Over two hours from order to delivery. Everything was cold. Chips were awful and soggy and spilled everywhere due to paper bag completely falling apart. Had to warm everything up in air fryer and microwave. Terrible experience. :(
Andy . 2025-02-14
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If I could give less than 1 I would, over an hour late, every time I called they kept lying saying it was out for delivery, when it was finally delivered it was cold, tasteless and stale, and then offed 10% off after ruining a meal and my night, poor communication skills and absolute liars.
Rhys . 2025-02-14
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Duck was abysmal, flavourless and fatty. I genuinely couldn't eat it.
Ben . 2025-02-14
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my order was showing as delivered i complain as it was late then required my money back as it was late and went to bed. then had a call from the delivery driver who woke me up telling me he was at my door. extremely bad service and I will never order from here again
Nibbler . 2025-02-14
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very good Chinese arrived early and hot aswell highly recommend, prawn crackers were tasty
Tony . 2025-02-14
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The food wasn’t nice this time. We have ordered before. The spring roll was cold and tasted earthy, i only had one bite of it. The pork in the special curry was really chewy. The chicken balls were dry inside, I have had them from here before and they haven’t been dry
Gemma . 2025-02-13
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This was probably the worst we've ever had from Top Wok. The chiicken balls looked and tasted like they'd been reheated, the spring rolls we soggy and greasy...really not nice, all of the food needed reheating in the microwave as it was tepid.
Conny . 2025-02-10
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tasty and good value. will order again
Ian . 2025-02-09
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No prawn crackers provided with large order and won ton soup very bland
Paul . 2025-02-08
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all our food was cold and the chicken curry looked like jelly!
Billy . 2025-02-07
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Poor quality and very disappointing. Would not order from here again. Did not resemble classic dishes and every dish was quite unpleasant
Sian . 2025-02-07
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Order it for a certain time and was delivered to early we ordered for that time for a reason
Daley . 2025-02-06
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Hi iam regular customer since 2015. i really enjoying with delicious food. but i notice after change new boss or chefs food is quite salty . specially in dry pork spare ribs. thank you.
LAXMI NEMBANGHANG (TELLAHIM MAILO) . 2025-02-04
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Food is always delicious from these guys, was delivered before estimated arrival time. Highly recommend.
Miss . 2025-02-01
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Ordered at 18. 54 turned up at 20.45 email to say it was delayed, too long
Andy . 2025-01-31
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delivery at start of time slot. very nice food
liam . 2025-01-30
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The main dishes were nice, but the prawn crackers seemed a bit stale.
Darren . 2025-01-30
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Great food. One item missing but issue resolved. Would order from again.
Ben . 2025-01-28
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Really lovely food love king prawns in salt and pepper Ty
trudie . 2025-01-28
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Fantastic service and fantastic food, order was early, food was hot and tasty and all items were correct. Very happy
Helen . 2025-01-28
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Thank you so much for a fabulous meal. Everything was piping hot, tasty and delicious. Fantastic!
Julia . 2025-01-27
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Lovely food great portions and 3 full ppl lol
Michael . 2025-01-26
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Always a great meal....thoroughly enjoyed it, as always x
Conny . 2025-01-25
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Food was pretty bland and soggy, also quite cold.
Jude . 2025-01-25
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Such a tiny portion! I only ordered crispy chilli, but 5 tiny strips of chicken and takeaway container not even half full with the onions etc. Was given a free bag of stale prawn crackers though. For nearly £10 forget it will never use again
Stuart . 2025-01-24
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The food arrived early. It was hot 🔥 and very delicious 😋 as always.
Barbara . 2025-01-23
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Awful all food was disappointing
Carl . 2025-01-23
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Excellent food. 30 mins late. Likely due to the offer they have on at the moment. Will definitely order again though.
Richard . 2025-01-20
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Good food , first time ordering from here but will be ordering again
Luke . 2025-01-19
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Unfortunately the order should have included chicken balls but I got vegetarian spring rolls instead!
Karen . 2025-01-14
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Good service and friendly people 👍👍👍
Emanuel Botis . 2025-01-11
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usually very good but the curry portion size was small this time. sire its just this time.
Jon . 2025-01-11
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Unfortunately the meal was very disappointing, food was very cold, chicken balls were tough and the beef we got had very little beef there was 8 pieces and they were tiny and 80% was veg which is disappointing even my children didn’t eat very much. 5th time ordering and the only time we have had an issue. Shame because i normally love it but cold Chinese and very little for my money has disappointed me
Iona . 2025-01-11
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Always good value, early delivery and exceptional tasty food
Tracey . 2025-01-10
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Food could of been hotter and found some paper in the chips
Rebekah . 2025-01-04
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Will never order from here again
Julie . 2025-01-01
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Paid via card and food never arrived!! Tried calling but number always busy. Will never use again!!!
Matthew . 2024-12-31
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£50 spent & very small portions. Chicken noodle soup was bland. 45 minutes late & had to keep chasing for delivery, won’t order again. Really disappointing
Becky . 2024-12-21
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Seaweed tasted like chemicals and inedible so ended in the bin. Food arrived after 2hrs rather than the stated 45mins.
Lysha Whu . 2024-12-14
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Burnt gyazo, everything was overcooked especially the fried chicken dishes and rice, not enough information about menu items on Just Eat (types of dim sum, fish allergy).
Evelyn . 2024-12-13
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Unfortunately the food looked like it had rolled around the floor, the sauces where in the bag , messy delivery
Tracy . 2024-12-10
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Food was tasteless, cold and prawn crackers were stale. This place used to be the best Chinese now I wouldn’t order from there again.
Amy . 2024-12-09
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The food was cold and just tasted of oil. No flavour in any of the dishes. Appalling.
Sarah . 2024-12-08
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Wont be ordering again. The chips weren’t even cooked properly. The rice was bland, just very spicy. Worst Chinese I’ve had in a long time
Joe . 2024-12-07
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Food was tiny. Packaging was burnt and hardly any food in there
H . 2024-12-01
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we waited 2hrs for our meals. feel bad as normal have no problems but food was delicious
Anita . 2024-11-29
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Absolutely amazing and the guy on the calls is very funny
Kevin Toth . 2024-11-24
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Very undercooked today, and very late.
Florea . 2024-11-24
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Food not as nice this time round but top wok is my go to Chinese as normally can’t fault it.
Carrol . 2024-11-23
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we payed for chicken balls but we didn't get any
Bradley . 2024-11-23
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Delivery late . Food cold . Cant eat it
peter . 2024-11-22
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Great food , delivered hot & great portion sizes. Will definitely order from here again.
julie . 2024-11-20
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Chicken and Sweetcorn soup followed by chicken curry, egg fried rice and fried beansprouts. Delivery was perfect and the food was excellent really happy and satiated, great chinese 👍👍👍👍👍👍
Ralph . 2024-11-11
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The food was very late but I did enjoy it. The beef fried rice tastes good but is too small.
Efua . 2024-11-09
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Food never arrived, tried calling 3 times had no response from them.
Adam . 2024-11-07
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The food is good but they managed to mess up the order by putting in the wrong drink and the wrong sauce it should have been a dr pepper and we got a fanta also should had a sweet and sour sauce but ended up with something else not sure what it was could have been gravy
Jennifer . 2024-10-31
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They forgot my prawn crackers that I paid for. Food came on time but was still cold. Also the rice was over cooked and tasted like mush and was all stuck together.
Chloe . 2024-10-30
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Excellent food, fast delivery. Haven't tried this Chinese takeaway before, really pleased I have now. I will definitely order from Top Wok again, delicious 👍👍👍👍👍👍👍👍👍👍👍👍.
Ralph . 2024-10-26
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Excellent service, delicious food. Will definitely order again
Rose . 2024-10-17
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Really tasty, good quality, always early!
Tracey . 2024-10-15
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Always tasty, always reliable and always on time if not before!
Tracey . 2024-10-15
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To be fair they use to be good but my meal on Sunday was so bad that’s why I’m writing this review the chicken was like it was left over from Saturday the duck was not moist it was wet never have I had duck before me like this and the meal was over £50 everything I ordered was terrible and I’m not really that fussy there’s my point needless to say that was my last order from them
Daniel . 2024-10-14
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Best Chinese we’ve had in a while, delivery driver was lazy and didn’t want to get in a lift to come to the first floor but the food was lovely
Shannon . 2024-10-10
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very disappointing food, no flavour at all, and the meat stinks probably old too . avoid!
Victoria . 2024-10-10
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The lemon chicken was fine. The rice was fine and even the ribs were ok. Nothing was great but mostly fine. The chow mein however… tasteless. We got both the pork and duck and both tasted of nothing. Which is kinda wild to me. Would not recommend.
Lisa . 2024-10-09
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Lovely food, delivered quickly. No mistakes in order!
Jo . 2024-10-05
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As always everything was lovely. Thank you x
Conny . 2024-10-02
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Would I ever! No I would not! Chicken curry was like eating rubber just about cooked with a raw texture VILE lukewarm no flavour
Scott Maher . 2024-09-27
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Food said delivered but wasn’t, I called and they said it’s on its way, food was very cold
Amy . 2024-09-26
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Good food, ordered 1/2 duck didn’t get much though, so called them and they dropped more off, excellent service..thank you
Charlie . 2024-09-22
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Despite being late, the food was nice and hot still. I was happy with my food order
Paul . 2024-09-21
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They did re do the order however and it was tasty
Nicky . 2024-09-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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130 Opinions
A staff member called Miguel suggested the egg roles which were extremely stupendous. Would recommend! Usually I get commented on my weight when I order but the worker didn’t even look dazed and intact has encouraged me to order again in the future at this establishment.
139 Opinions
Ordered a collection here after a friends recommendation. Food is lovely, only 20minutes and lovely. Standard Chinese prices but not massive portions of greasy rubbish. Will be coming back for sure!