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3.5

Based on 136 opinions finded in 1 websites

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Nº 392 in 508 in Poole

Nº 18 of 27 Chinese in Poole

CUSTOMERS TALK ABOUT DISHES WITH..paychickencookedfriedchilliricecurrybeanduckprawn
Score
OpinionsNoteTripAdvisor1363.5

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Never ever ordered a take away and been disappointed ,so busy that sometimes it takes its time but it's worth waiting for

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Lucy R . 2024-04-27

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Spent £160 here. No free prawn crackers. The Thai curry had split and the portions are small compared to the price. No. 1 wok is more delicious and better value. Won't return.

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Rowan Y . 2024-03-09

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Best varied chinese in the area. fresh distinctive flavours. no weak options. Our favourites are the the stay, prawn toast black bean sauce and THE WONTON SOUP

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Alastair P . 2024-02-09

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Ordered a takeaway for my parents anniversary it was absolutely disgusting the food was all cold the prawn toast was a joke. Have tried contacting them a number of times but nobody as replied to me. I’d stay well clear. I wish I could give it zero stars

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Anna G . 2023-09-18

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We ordered a takeaway from here on Sunday night for Two order should have been £29.25 in collection it was £38.85 these were the online prices the prawn crackers went up from £1.40 to £3.50 absolutely ripoff going to ring trading standards tomorrow

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Mollie G . 2023-02-15

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Ronnie and his team catered for us at home for over 50 people. His service was professional and made the catering part of the party effortless for us. The food looked and tasted amazing. All our guests loved the food. The food was also presented in a very professional manner. I would definitely recommend Top Wok Parkstone and use their catering services again.

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Reg Y . 2023-02-01

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I have always loved the food at Top Wok, pricey but I was happy to pay it as the food was good. I had a break and tried somewhere different as they were always late delivering and it was all the time I thought I would go back and try it again, hoping things would have improved Nope, I waited 2.20 hrs for my delivery for 2 dishes and now I’m not hungry as it’s too late!

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W2827OGemmat . 2023-01-28

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We’ve always been very happy with Top Wok however today was an exception! The salt and pepper squid was so salty, you couldn’t taste anything else; the mange tout, broccoli and green bean consisted of one green bean and didn’t come with the extra ingredients we’d asked for; the chips were bland and tasteless, and the spare ribs were just gristle - all in all, we will not rush back

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littlemisssunny3 . 2022-10-01

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Over priced and staff unable too get order over the phone correct, will never trust these people again. Will keep my money in my pocket in future.

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nbritta . 2022-06-17

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We’re used Top Wok many times over the years and generally the food has been good but expensive in comparison to other Chinese takeaways. There was a low period which seemed to last a couple of years when the food wasn’t so good and we used them less frequently but it’s now back up to the original standard. One word of caution, the £10 starter deal is a ripoff as the 6 pieces of prawn toast are actually just 3 normal sized pieces cut in half!

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R6580TLiand . 2022-04-09

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First visit. Very impressed. Friendly service. Nice establishment, well appointed. Really nice and ready on time for collection. Looked up reviews on Tripadvisor and decided to give them a try . 👍

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414jayned . 2022-01-20

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Have used this takeaway for years, sometimes the waiting times are just too long but the food is so good

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Colin J . 2021-09-28

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The best take away in the area, fairly priced for the great quality and super portion sizes. The young girls taking the orders are professional and know the dishes to recommend based on your request. Best egg fried rice! Definitly worth ordering - you will return for me.

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Encounterwithfood . 2021-09-11

MORE AT TripAdvisor

We are regulars of Top Wok, so were really disappointed recently with the service we had. We ordered for collection for a party of 4 of us . When we returned home we realised that part of the order was wrong. I phoned them up to say we had been given the wrong dish. They said that they could deliver the correct dish in half an hour but were more interested in stressing that we would need to return the incorrect dish (which of course I had every intention of doing) but were less interested in the fact that they had spoiled our evening get together with friends a bit, with one of us having to eat half an hour after the others. Then when the correct dish was delivered and I handed the incorrect dish back, the driver told me there would be no charge. I was assuming this was due the the inconvenience caused to us and an act of good customer service. However upon checking we were charged for all dishes we actually had. Good customer service is demonstrated by how you respond when things go wrong.

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dorsetgirl_7 . 2021-08-05

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Down in Bourmouth visiting family, decided on a chinese takeaway for the family meal. Topwok was recomended. We all Picked a dish from the menu, Ronnie advised on other additional dishes to compliment the ones we picked. It was absolutely fantastic. Couldn't fault anything. You can see the chef's cook the food, the place looks amazing By far the best we have had.

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Jet33391219788 . 2021-08-05

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Wife orfered take away chicken chow mein it was nice, however my beef chow mein was totally non edible beef was just fat and felt like I wasted my money, delivered quick but not recommended, sorry top wok

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Disneyman43 . 2021-06-05

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Food from here is always of a good standard but the delivery service is poor as this is the second time I’m phoned to let me know it’s going to be late another 1/2 hour - I ordered just after 5 tonight - its 7.45 ( when i asked for it to be delivered) with the excuse ‘we’ve been really busy’ not sure I’ll go back - been coming here for over ten years - really disappointed

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685adrianw . 2021-03-13

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We love our weekly take away - used to mix and match, but now the whole family just want 'Top Wok' ...... every Friday!

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WhatMoose . 2021-02-13

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Top Wok can always be relied on to exceed our expectations and tonight was no exception. Great ingredients, freshly prepared, delivered quickly and just delicious. This has been my experience since it opened.

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bmlbml . 2021-02-09

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Waited two hours ..... Rang them ... Another 45 minutes ?? So nearly three hours for a delivery ..... Cancelled so can't say what the food would have been like .... Unbelievable !!!

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871lornad . 2021-01-30

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The food at Top Wok is normally delicious. Tonight, it was over an hour late and, when the food arrived, it was far from the usual standard. Dry, overcooked noodles, and the smoked chicken didn’t taste as good as it does normally and congealed. I appreciate the team are working with fewer members but a disappointing service tonight.

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Poolegirl73 . 2021-01-30

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Stopped ordering from Top Wok as they were always at least an hour late. Thought I would give them a chance again today and ordered at 5.30 for a 7.30 delivery. Surprise, surprise no delivery and when I called was advised it would be an hour late so no change and no excuse. Last time I order from them.

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237navk . 2021-01-30

MORE AT TripAdvisor

Knew the original owners that started Top Wok and have recently started using the Parkstone take away and having tried a lot of other chinese but one thing that Top Wok are certain of is cooking top quality food. Yes I'm sure things can go wrong but if things do go wrong we are all human and if you call and explain things they will always find a way to put things right either on the night or upon your next visit.

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h9dbh . 2021-01-10

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I recently ordered from Top Wok in Poole for the first time. They have restored my faith in Chinese takeaways! The food was fresh, not greasy and everything had its own original flavour. Fantastic food. I will only be ordering from them now!

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668upp . 2020-11-05

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Tried Top Wok for the first time after a recommendation. Wasn’t disappointed. Food was definitely not the usual fair severed in most takeaways, covered in source in order to disguise the poor ingredients and technique. Delivery worked well and actually came a few minutes early. Definitely be back!

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MarcHampshire . 2020-10-28

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Absolutely amazing Chinese! Excellent quality food every time, fresh and tasty! The best Chinese we have ever found and consistently good food. Friendly staff. We love the sweet and sour Hong Kong style, beef in black bean and salt and pepper chicken. Wouldn’t go anywhere else!

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N9404VFemmas . 2020-10-23

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As usual promised delivery time failed despite calling shop twice and being fobbed off utterly useless

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Q6890JMandyc . 2020-10-17

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I ordered a delivery this week and it was a 40 minute wait, I was greeted by a lovely delivery driver and I thoroughly enjoyed the food, would highly recommend the chicken chow mien, spicy chilli chips and the crispy chilli beef! :)

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NatashaMaple1 . 2020-10-07

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Just eaten supper, as usual everything was great! I had chicken balls and they are the biggest ones I have had from any Chinese takeout, tasty too! My husband had spare ribs and the meat just melted off the bones. We eat from here at least once a week and wouldn’t dream of going anywhere else. Thank you Top Wok

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strayler . 2020-10-03

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long dark hair in my chips. phone was answered by some girl who was very rude over the phone, not happy.

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jonesyhel . 2020-10-01

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The hot and sour soup was tasteless and came in very small portion priced double than other takeaways.

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catalinagV2804DM . 2020-09-19

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Placed a large order at 6.10pm. expected a wait as the estimated time was 100 minutes. At 8.10pm I chased up the order to be told it hadn't even left the shop yet. A bit disappointing.However, the food was really good and despite the issue with delivery, I would definitely order again but perhaps collect!

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Kylaglover . 2020-09-12

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food is amazing, me and my family order from there all the time!!! Absolutely amazing!!! Staff are really friendly and helpful !!

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emmalea2003 . 2020-09-04

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Ordered 4 chow meins, squid and chicken balls. Chicken balls were amazing but the chow meins were dry, tasteless and rubbery. Tasted like it had been left out for a couple days... squid was also soggy and pretty tasteless too.

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rufuswyatt01 . 2020-09-01

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Had the most amazing Chinese for my husband's birthday. The food and service was excellent. Would definitely recommend and will be visiting again very soon.

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vickycD1947YV . 2020-04-30

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We are repeat customers but thought I would leave a review as very time we have eaten from here it has been excellent. We have always found the customer service to be top class. Friendly and efficient even during this current lockdown we are experiencing. We have ordered a variety of meals. Most recently the chicken in black bean, spicy smoked shredded chicken, chow mein, spring rolls and a few side orders. All were very tasty, and warm when delivered. You probably pay slightly more here than other cheaper places but I would say it is completely worth it. We would highly recommend this place.

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LeeR555 . 2020-04-16

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Had a brilliant take away meal the night of one of the recent storms. Excellent quality, arrived on time and well priced - £20 per head for a three course banquet Will definitely return.

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Nobbystravels . 2020-03-05

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Recommended - we changed from our normal Chinese takeaway. What a total disappointment!Waiting over an hour (OK it was Saturday night) we were looking forward to a nice dinner. Delivered in a very presentable black carrier bag by a cheery delivery man we thought was a good start - wrong! The duck in oyster sauce was tough, dry, full of gristle and skin and luke warm. Singapore noodles - the worst I have ever tasted in 50 years of eating Chinese. The egg fried rice was hard, compacted, cold and had virtually no egg. The sweet and sour chicken balls so large they had to be cut into 4 to put into your mouth but they were fresh and tasty. Then to cap it all I was phoned at 10 past 10 to be told there was a problem with my credit card - Pardon? I paid cash at the door!! I told her about the duck - but you had beef chow mien! Oh no top wok you are bottom wok - never again!

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RickyBournemouth . 2020-01-06

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The food was excellent when it arrived but the 90 minute wait time so need to be sure to plan well ahead to accommodate this. Good range of choice and generous portions.

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Ruth H . 2019-12-08

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Sat waiting for an hour / take away order.Told it would take 25 minutes. Only to watch three people who ordered after us receive there food. I think its best to call before.. poor customer service..staff didn't apologise once or even make an effort to be quick. So disappointed considering the one in Ferndown is so efficient won't be returning

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Naomi S . 2019-11-30

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Food was lovely when it finally got here but children too tired to eat it. Told when ordering for delivery it would be 1 to 1 1/2 hours delivery time. Phoned to chase and finally came after 2 hours 25 mins. So on a Saturday I would recommend ordering at least 3 hours before you want your food.

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htoone . 2019-10-26

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We do tend to have food delivered from here a lot... Basically it is a top quality delivery service that hasn't disappointed us once. Never greasy and always well cooked. Portion sizes are large. Delivery people are also lovely! We just wish they had a loyalty scheme!!!

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G8204GMmelissaw . 2019-10-03

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Not greasy or slimy, just fresh and tasty, everyone who visits us is blown away by this place. They deliver if you're having a biggest take away. Really really good. I love the chicken satay starter (very spicy!) and my wife loves the chilli beef. The chicken chow mien is just quietly good. And I have recently discovered the KUNG PO CHILLI CHICKEN - very tasty!

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JinnyJones1982232a . 2019-09-01

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Me & my family stayed in Poole for a week & enjoyed 2 trips to Top Wok, I had seen the good reviews on TripAdvisor & had to try it - first time drive past it because it is called Parkstone on the sign with small name Top Wok, but once found the food was excellent we had 6 main course, 2 rice & excellent Chilli Chips - it is a little higher priced that our local in Lincolnshire but the food is excellent & we returned 4 days later for a second go ! Thanks very much & I would recommend to all

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SH6374 . 2019-08-18

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Visiting Bournemouth for the weekend and fancied a takeaway in our hotel room. It’s always difficult trying to find a takeaway from an area your not from as you really don’t know what to expect. Anyway we tried Top Wok and we were extremely impressed. Even the shop front looked great. The food was more expensive than we are used to paying but was worth every penny. Fresh and delicious!

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Stephanie R . 2019-03-16

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I went to Top Wok last night with a few friends and the staff on the counter were so friendly and helpful especially when it came to my food intolerances. The food was very quick and tasted absolutely amazing! I highly recommend this take away- the food and service is first class!! Very impressed!

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761ellaw . 2019-03-01

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Amazing food appropriate for kids, always helpful if you are needing to know information about the food and 100% go there and try it, you won’t be disappointed

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jamdady03 . 2019-02-26

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Even though we live in Southbourne we choose to use Top Wok Parkstone on a regular basis. The quality of food is Amazing with a Fantastic variety of dishes. Staff are always really polite and efficient. Definitely recommend!

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RobinsonFam123 . 2019-02-23

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I was blown away with the freshness and taste of are takeaway from Top Wok, I went and visited my brother last night and he said we will get a take away, He said i will order from top wok i said i'd never heard of them before, well the rest is history, because it was fantastic, i will be using them for myself from now on,

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Chris P . 2019-02-09

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An excellent meal provided by Top Wok catering. Ronnie and his team prepared and cooked for us at a family home. The standard of food was as usual high and cooking on site ensured it was enjoyed fresh. We were a varied age range but the meal was a success for everyone. It was a pleasure not to have to do any preparation or clearing up. Top Wok provided everything.

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jennythomas41 . 2018-10-29

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Just had an incredible take-away dinner and it was perfect!

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Paul W . 2018-10-28

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We’ve used Top Wok lots over the years but more recently we have found it has gone down hill and is no longer competitive on prices or quality. Against better judgement we ordered again on Saturday, we were told it would take 60-75 minutes, which even though a long wait we opted for. It then took nearly 2 hours to arrive. When the food did eventually arrive oit tasted like it had been sat in the bag for 2 hours and some was inedible. We will try somewhere else next time.

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662lindseys . 2018-10-14

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Being gluten intolerant means I've had to say good bye to some of my favourite cheat meals including chinese however I was over the moon to discover 90% of topwok's menu was gluten-free! I've ordered from here twice now and each time the staff are very reassuring over the phone and ensure my order is prepared with caution. Delivery takes a little longer than some places but it is most certainly worth it as it is all fresh! Food is delivered still piping hot and is delicious. I recommend the chicken satay, crispy chicken beef and kung pao chicken. The chinese-style steak is also a delicious dish if you fancy something different!

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thefreefromdiaries . 2018-08-08

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Last weekend we had a 60th birthday celebration and Ronnie and his staff provided an amazing buffet for 32 people. They came with delicious food, complimented on by all our guests, great portions and we had the services of his amazing staff member who served and cleaned up during the party. She was a real credit to her employer. Nothing too much trouble. An excellent meal with service to match. Really recommend this service.

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susiebDorset . 2018-08-01

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2nd takeaway fantastic food & lovely staff. Do delivery too nice clean premises & cooking area .A must if your near plenty on the menu too

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Deeley2001 . 2018-07-26

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they have better and worse days, probably depends from the staff in the kitchen. Any way our favorit chinese take away in area !

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OLKOWSKA O . 2018-07-24

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Visiting my friend in England, he invites me to eat Chinese food but delivery. I'm not a big fan of this type of food, but it was delicious, especially the pork, chicken and the spring rolls. As we were 6 people, he ordered an assortment of various dishes (duck, vegetables, chicken, shrimp) and we shared. It was a festival of flavors. I was surprised by the fast delivery service, he asked for it online, easy and convenient. Recommendable.

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betoarg . 2018-06-06

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I ordered some food at home last night from this restaurant. After few minutes, I noticed I forgot to add something to my order so I called back. They have been super nice with me, delivered the food in time, and the food itself was great! I will definitely order again!

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MatteoBorromeo . 2018-06-06

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I would highly recommend Top Wok for their home delivery. We have ordered takeaways from them with a group of friends twice now, and both times the food was piping hot and incredibly delicious.A+++ Thank you!

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Stephanie H . 2018-05-29

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If you're anything like me who likes to watch a movie with takeaway Chinese food, then Top Wok is the place for you! It's got a great variety of dishes with their sweet and sour pork being their signature dish. My vegetarian friends loved the crispy springrolls. And we saw a couple of vegan options. They also have a pretty decent selection of Red, white and Rose wine.So there's something for everyone.

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shilpa a . 2018-05-29

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When staying with our daughter, we wanted to treat her and her husband. Eating out was not possible in the evening (grandchild), so we decided to get take away from here. It was excellent, the best Chinese takeaway we have had in years.

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Ognob . 2018-05-26

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We frequently visit friends down at Poole Harbour when we all go wind and kitesurfing off Sandbanks and at Brownsea. After a long day on the water we also need to feast on something filling and tasty washed down with a few cold ones! On this occasion we ordered from TW as it was close by, and as soon as we came off the water so the grub would be ready when we got home. It arrived promptly back at our house just 10 mins after we got back there. so timing was good - the food was hot and spicy just the way we love it and value for money - think they have a new chef in! Gonna do it again!

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rkm990 . 2018-05-24

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I am visiting a friend and we order from this place. It was delicious!! I still remember the taste of the sweet and sour chicken! It was very well packed and was still very hot when it arrived home! For sure I will order again!

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karina p . 2018-05-23

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Last week I visited this restaurant to have a dinner with my friends. We all liked the food very much along with an awesome ambiance. The service was too fast and I will visit this again.

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Swati V . 2018-05-21

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We are lacking a decent Chinese takeaway around Westbourne so tried Top Wok for the first time. Quality of the chicken was great and the lemon chicken and sate chicken were lovely and tasty. Downside was chow mein was dry and sweet and sour sauce had too much gelatin. Not enough to put off will try again another time.

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Jletts . 2018-03-31

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The best Chinese, Asian, Fast Food, Vegetarian Friendly Restaurant / Take Away / Delivery in Poole and Bournemouth by far.

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JamieSaffer . 2018-03-15

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We have been regular customers of Top Wok in Parkstone for the best part of twenty years. We have always been impressed with the flavours and high standard of cooking and have recommended them to many of our friends. Until last week - we ordered our usual selection for a special meal for my husband’s birthday and were all looking forward to a tasty meal. No problem with the crispy duck, but, oh dear, the rest of the food. Over cooked, oily and tasteless and the battered chicken with sweet and sour sauce was tough. Even the (free) prawn crackers were chewy. We didn’t expect to get what appeared to be the previous session’s leftovers as a result of ordering early in the evening!

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ChrisfromUK . 2018-02-17

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I’ve been buying takeaways from here for 20 years. Quality and customer service used to be excellent. Compared with the previous years of meals that ive had, in the past 2 years meals and accuracy of orders has been hit and miss. Often dishes can be far too salty and I’ve actually observed a young English chef throw in a handful of salt to a wok. No training. . When I’ve asked for less salt the manager has actually made a remark that salt is integral. I’d remind him that excess salt in food is a killer ultimately. And there in perhaps lies the fault .. over complacent. Rather than write an arrogant response to these observations why don’t you try to improve to the top wok of a decade or so ago! The customer is always right! I’ve temporarily moved to nearby Chinese’s until you improve. And oh yes what happened to the customer loyalty scheme....taken away in the flash of a wok.

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andrewbr2 . 2018-02-16

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Love this place I’m gluten free i get really bad from the tiniest crumb but this place is amazing haven’t got ill (touch wood) and the flavors are mouth watering staff friendly it’s the only place I go to now so glad I found them they have a good selection of gluten free even if it’s not then they can make it into a gluten free dish I have the gluten free top wok special chow main with top wok special fried rice, sweet and sour pork and chips unfortunately the fortune cookies and prawn crackers are not gluten free but apart from that I’m a regular now

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Sophie L . 2018-02-04

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We’ve been customers of Top Wok at Parkstone for over 20 years, and have always been loyal. Undoubtedly Top Wok have always been the best Chinese in the area and we have paid a premium over the years for this privilege, but not anymore. As with many other recent reviews it would seem that Top Wok clearly don’t have the same level of loyalty as their customers do, who give them business week in week out. We are very disappointed in the recent removal of their loyalty vouchers, an effective 10% price rise on an already over priced menu. The food quality has been dissapoting of late too, far too much salt in every dish to the point of being inedible. Something has changed, utter greed from an already very well established and successful Chinese Takeaway. We will be tentative in the future when deciding where to order our Takeaway from, it’s sad to say but it probably won’t be Top Wok.

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Alex B . 2018-01-13

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We have ordered Chinese from top wok plenty of times, and it has always been delicious. We have also done the home delivery service, sometimes it’s super speedy other times it’s not and tonight was one of those nights. I am aware it’s a Friday night, but it took an hour and 15 minutes to receive our order and when we did, part of our order was missing and no top wok vouchers for the amount we spent, we spent over £20 (well nearing £30) and we should of got 2 vouchers and they were nowhere to be seen! Quite a disappointing meal from topwok tonight! :(

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Rebecca R . 2017-12-01

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My brother is a frequent customer here and we always have a takeaway when visiting. Always polite and helpful we recently had our best meal ever from there with flavoursome Peking duck (Beijing now?) great starters of seaweed, prawn toasts etc all good sized portions. We order sufficient for 3 although still had food left after 4 of us had tucked in.

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Graham P . 2017-08-21

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Great place for consistent good quality. It's prices reasonably. They also have a loyalty scheme where for every £10 you spend you get a voucher worth £1 - good for loyal customers.

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Frank_Critic1 . 2017-08-12

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Have been ordering for months now, and are never disappointed. I am ceoliac so Gluten Free options are amazing!

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Sasha P . 2017-08-11

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Absolutely delectable !!! Thank you Tripadvisor. I completely agree Chicken is soft succulent not the frozen alternative. Crispy Duck similarly delicious with cumber/celery/onion sticks super crisp and fresh. Chicken in batter beautifully cooked and soft. Seaweed and mixed combo platter prawn toast and spring rolls so perfectly cooked, delicately spiced, soft 10/10. Chicken ginger and spring onion, I'm keeping the rest because this is how it should be prepared not masked in a sea of star anise. Wonton soup a triump; clear broth with fine noodles and 5 wonton with, wait for it, soft meat.Chilli fries, loads and lovely. This place is worthy of the £9 delivery from Corfe, thank you for prompting us to this excellent place.My diversity of reviews is going to dry up now as we work our way through this great menu.Top class, top wok

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brian f . 2017-08-10

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Cuando vamos a un wok para llevar mejores que nunca nos ha decepcionado. La comida siempre es fresco en el edificio y siempre sabe encantador. Puede ser un poco más caro que los otros, pero sin duda tiene comprada la pena.

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Rebecca R . 2017-05-03

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La primera vez que pedimos de wok, y no nos decepcionó, fue un regalo de cumpleaños y disfrutamos mucho de la comida el único inconveniente es que vivimos en cargos corfemullen y entrega era £9

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Andrea M . 2017-03-31

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Han sido pedir aquí para llevar durante años, cada vez que estamos en Bournemouth. Recién preparados. Brochetas de pollo en brochetas es deliciosa y picante. Pollo es fresco, no parcialmente cocidos y luego terminado, como en otros lugares (lo que hace que el sabor de pollo viejo y recooked). Todos los platos son deliciosos.

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Amethyst37 . 2017-02-14

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Hemos estado utilizando el último trabajo por más de 10 años ahora como siempre hemos conocido la comida es segura y de buena calidad. Por desgracia, en los últimos meses la comida se ha vuelto inconsistente obviamente dependiendo del chef en el servicio. La mayoría de las veces la comida es preciosa pero últimamente si quieres sal y pimienta pollo prepárate para un plato salado no comestible que pocos podían consumir. Como siempre el servicio es de primera categoría, pero lamentablemente la comida ya no proporciona, ahora hemos cambiado a un restaurante indio local por las noches para llevar.

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tgarlinge . 2017-02-08

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Lo que sea que hagas, no pedir el filete como ya no cocinar. Pero aún así lo anuncian en su menú y le enviaremos un sustituto muy pobre que es tan duro que no puedes cortar con un cuchillo de carne. Ya he quejado directamente a Top Wok y aseguró al propietario que era un problema con los proveedores y que iban a buscar nuevos para nuevos. Tontamente tardaron en palabra heredero. Pedí el filete de nuevo ayer, esta vez mientras esté haciendo el pedido me preguntó específicamente si era filete y no un sustituto. Por desgracia, el personal nos mintieron y recibí una vez más un reemplazo por debajo. Actualmente estoy esperando un reembolso.

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Salc007 . 2017-01-16

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I love ordering from Top Wok. The food is second to none and same goes for the service. I've ordered here a few times and the waiting time for both delivery and collection is reasonable because it's a popular place! When collecting the restaurant is clean and you can actually see the staff preparing your food. Price isn't bad either, you do get a good amount of food! As a regular, if you spend a certain amount over time, you can get £10 an order, just make sure you keep hold of your vouchers! I would recommend Top Wok to those local, it deserves all the fame it can get!

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Sulty_01 . 2017-01-09

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Food is always very good but i have clocked on to how they do not put there loyalty system the way it should be. When you spend £10 you get a voucher. When you collect 10 vouchers you can then use that as £10 off your order. But lately i have been adding up my orders before and notice that when i go to pay they either deduct a quid or even 5p so then i do not receive a voucher. say my order was £30 they would then say how it comes to £29.80 so i then only get 2 vouchers instead of 3. And sometimes you only get 1 voucher without realising till you get home as you think they would be nice and put the correct amount on in the first place !!

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ryan j . 2016-11-23

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Ordered smoked shredded chicken ,chicken satay and Prawn toast - OMG!! Delicious!!Followed by Kung Po king prawn and chicken and mushroom and mushroom rice-absolutely fab!!!! Loved the whole lot! I asked for no MSG in the prawn dish and no worries at all,no MSG.We do order from here a few times a year and it's never a problem,order never been wrong and never a problem when asking for no MSG.If your looking for a good take away and nice friendly staff-look no further than Top Wok in Parkstone,Poole.

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millijohnstone . 2016-11-06

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Perhaps slipped a bit in the ratings behind Koh Noi in Lilliput, but I still rate this place. Unlike other Chinese takeaways, it's not dripping in oil. Perfect for a lazy midweek night in.

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johndim88 . 2016-09-28

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We moved on from our usual takeaway place to Top Wok and I'm so glad we did. The food is delicious and doesn't feel that bad having a takeaway as it tastes quite fresh. There is so much choice and the staff are always friendly. I love the green Thai curry

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Anna T . 2016-09-03

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We use their delivery service on a regular basis. Always good quality, hot food. Usually delivered quicker than they estimate too. I recommend the beef satay!

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TammyOP . 2016-08-05

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We ordered late on a Monday evening but food still turned up on time and was very good. Thanks Top Wok. Will use you again

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Simon B . 2016-08-01

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Top Wok prepared an Oriental Buffet for 38 Somerset Trefoil Guild members at our recent holiday in Shaftesbury. The food quality and quantity were outstanding and represented excellent value for money. We certainly hope to use this company again.

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jennythomas41 . 2016-07-22

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Love this place. Always fantastic food, service and quality. Never a delay. Best Chinese in town and staff are a cut above the rest!!!

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CandiceL83 . 2016-07-12

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Very good quality food, best in the area so far from others i have tried. Delivery or collection most of the time on time.

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ryan j . 2016-07-10

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Got Top Wok to cater for a 40th Birthday for 20 people. The food was amazing, it was delivered on time, beautifully presented and all crockery and utensils were supplied. The bonus was that all dirty dishes were picked up and taken away for washing. Thanks for a super 40th Top Wok.

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Murphy548 . 2016-04-02

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Take away was nice but had to wait a long time for the food, wasn't ready on arrival and the staff were rude. Take away was tasty when we eventually got it though

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elliotbbb90 . 2016-03-07

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Order: asked for special fried rice. Sent Top Wok spcial fried rice..£2 dearer.. Ordered salt & pepper squid @ £6.95.. chips @ £2.40.. curry sauce at £1.80.. Cokes @£1.20.. all over priced to a degree so two mains 2 drinks.. chips, sauce, couple of cokes £20.75... ouch!!Squid was extremely salty and over cooked..... chips were cold and i asked that they phone and not ring bell as bell will disturb others... they ring the bell...

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Darren W . 2016-02-08

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If you order food from Top Wok in Parkstone it's unfortunately a gamble. Sometimes it's brilliantly exotic and tastes incredible and well catered. Other times its bland, soggy and quite frankly rushed.I want to love Top Woks food because I know they can get it right, but too often I have revived something I could have gotten cheaper and to a higher quality else where.

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jaboobins . . 2016-01-31

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I literally cannot believe how quick they got our food ready. It was tasty in that bad for you takeaway sense but you could tell it was really naughty processed food and probably quite cheap ingredients. Hey sometimes that's just what you want!

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FoodCC . 2016-01-18

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This is definitely my favourite Chinese takeaway! Visit it frequently. Friendly staff, great service and most importantly great food. Love the smoked chicken dish, the crispy duck and the fillet steak in black bean sauce. Would recommend!

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Emma S . 2016-01-11

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We are local and ordered delivery for 3 hours before we wanted as it was NY, failed to deliver for 5 hours!!!! With wrong order, will never order from this sub standard restaurant ever again. Worst place ever, tried to help by ordering early but failed to deliver. Worst service ever.

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n765 . 2015-12-31

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Made an order for deliver worth £40. I ordered a king prawn in chilli and garlic sauce and they delivered a King prawn sweet and sour. I called to complain and they eventually agreed it was their error and agreed to send the correct order out after being on the phone a long time. When they came to redeliver they asked for the food back that they had sent in error. Everyone else had finished their food by this point. The sweet and sour was still on my plate and the delivery man made me scrape my plate into a carrier bag on the doorstep in front of him, including my rice, which they hadn't replaced, So I was left with the replaced King prawn in chilli and garlic but no rice because he said his boss needed proof that I wasn't getting 2 meals!!! All the food was very poor quality apart from some special fried rice which my husband ate. All the prawns were hard and chewy. The half crispy duck was all crispy and no duck! Hideous food with hideous service. Please avoid at all cost!!!

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withef1 . 2015-12-05

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We have been using Top Wok for years now and it has always been the Chinese Takeaway of choice for us, we have tried a few others but none provide the quality of food Top Wok offer. I would highly recommend it. Due to its popularity it can be very busy at the weekend and long waits for delivery are not unusual so just take this into account when ordering.

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BeardedNinja . 2015-11-02

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We'd heard good things so gave them a try. The downside was they said it was 45-60 minutes for delivery and it was actually 70 minutes. A clear sign of popularity given it was only a Thursday night. However the quality and taste of the food made it worth the wait. Nothing felt greasy like a lot of takeaways you can get, and everyone in the group really enjoyed what they ordered. Would definitely recommend, just make sure you order well in advance.

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JIHR . 2015-10-30

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