Based on 1.654 opinions finded in 2 websites
Based on 1.654 opinions finded in 2 websites
Nº 976 in 1574 in Tower Hamlets
Opinions
Está bien, no me malinterpreten, la comida es muy buena pizzas, etc., pero no compre postres que no sean el pastel de chocolate a menos que desee donas congeladas y tarta de queso congelada. cuando llamé a la tienda y luego hablé con un gerente, me preguntó si nos había pedido antes. . . . . sí, bastante en realidad, pero ¿crees que hicieron algo al respecto además de decirme que lo siento, así es como viene? no, solo dijeron que así es como lo compramos, así es como lo obtienes básicamente, muy decepcionante considerando que somos clientes habituales.
Amy D . 2020-04-11
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Hola, quería hacer un pedido desde el sitio web de pizza de sombrero superior y dice cerrado, pero puede pedirlo desde el sitio web de solo comer, pero cuesta mucho más. Deja de pensar solo en ganancias.
Rahyum . 2020-03-29
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Good pizzas, however when called the advisor had issues understanding English and this was evident with what was delivered as I ended up with 1 thin crust and 1 deep pan pizza when I clearly advised and selected on justeat I wanted both to be deep pan, quality of the pizzas was nonetheless very good
Kashif . 2018-04-28
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Not worth the money. They were good once
Fahima . 2017-10-22
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I think a bunch of Fools must be working here, I ordered a spicy beef pizza somehow that turns into a Tandoori Chicken pizza when they deliver it to me. what clowns👏
Mamun . 2017-10-15
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Best pizza!! you go top hat pizza
Ash . 2017-10-10
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I’ve ordered a few times but was vet disappointed getting mugged off over the “free “whatever” when you spend £13 or more” so much so someone missed out on their meal.
Olly . 2017-10-04
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Pizzas were squashed and topping were all over the box. Also did not give potatoe wedges which I requested instead of garlic bread as my order came up to £30. Very disappointed will never order from her again as pizzas were horrible n squashed!
Fatheha . 2017-10-02
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Pizzas were delicious and hot. Thank you! Always happy to order again.
Mr . 2017-08-24
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Forgot put the main filling- meat on my pizza.
Laura . 2017-08-20
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excellent restaurant service, definitely order again.
Alice . 2017-08-14
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late, unapologetic and the food was average
Deji . 2017-08-10
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Food didn't arrive and restaurant never answered multiple calls
Amira . 2017-08-05
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Delivery was fast but the pizza was not fully cooked and did not taste good.
Marzana . 2017-08-03
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Please remember get customer drink's next time you done this so many times, if you didn't have sprite why didn't get 7up you muppets
Ash . 2017-07-28
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Much earlier than expected and food was great as usual
Rayhan . 2017-07-08
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I ordered a pizza and drink and forgot to order onion rings, so I rang up and asked if I could add them on, and the guy on the phone said that was fine and I would need to pay £1.99 to the driver when my order arrived. 2 hours later my order still hadn't arrived, but for the last 20 minutes the justeat app had said that my order had been delivered. I rang up twice to check that my order hadn't been delivered to the wrong address but the guy on the phone kept saying 'he will be there in a minute' and pretending to ring the driver. When my order finally arrived there was no onion rings but the driver still tried to charge me £1.99! Will never order from here again
Marie . 2017-06-23
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Chips were half burnt , garlic bread was hard rock but pizza was good.
Hamida . 2017-05-31
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Everything but food was ideal, as food arrived early but was not very nice and burnt the plastic containers tasted like plastic
Gh . 2017-05-27
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Utterly Disappointing! Failed to provide my free item
Saheba . 2017-05-08
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All in all it was great food, but the only disappoint is that I ordered deep pan but got thin crust instead on both pizza. The last couple of times when I ordered everything was perfect I guess it was because I was paying cash so could have refused to pay if they messed up but this time by card so getting my money back would take for ever.
Abdul . 2017-05-03
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I always order from Tophat pizza. Pizza quality is very good. A couple of occasions we had bad service. The recent order the delivery driver was looking depressed and did not greet me properly. That puts me off from ordering.
Mozomil . 2017-05-01
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I asked. No to knock, but delivery knocked anyway
Lukasz . 2017-04-29
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Chips were like cardboard think they were re fried. I did ask for no jalapeños but still got them!! Otherwise pizza was nice
Salina . 2017-04-25
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Forgot free meal for orders over £13 however food and service was excellent!
Jahidur . 2017-04-16
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Pizza was great. Could be delivered quicker
Sadia . 2017-04-06
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Soggy and cold pizza. Had to wait over an hour.
Awais . 2017-04-03
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1 star less for food quality because they forgot putting the sweetcorn for which I paid
Heet . 2017-04-02
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The food was on time and was delicious
Jack . 2017-03-25
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Delivery came earlier than the time i put but the food was good as usual!
Abdul . 2017-03-25
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The chicken on the pizza wasn't the only breasts I had tonight if you know what I'm saying. The chicken wings were bad, as in they belong on an icy Munich runway. Chips were soggy but long floppy sticks aren't a problem for me, this isn't my first rodeo. I got an Extra chips and extra drink that i didn't order, I wasn't born yesterday I know what this means, the delivery guy wants to deliver a meaty nosh but no sir I don't drop the soap that easily!
Javi . 2017-03-19
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Delivered a quality pizza earlier then ordered...very good service...great pizza ..cannot fault at all...delivery driver was good too.rang me on delivery...spot on
Glen . 2017-03-18
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The food is good but the delivery time was unbelievable. It was close to 2 hours after I ordered it that it got delivered. Considering that the restaurant is so close to my house this really is unacceptable.
Andrew . 2017-03-12
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Chicken wings were again very bad,it had this bad smell to it. You guys need to change your cheap chicken supplier supplying cheap chicken wings. Seriously
Abdul . 2017-03-04
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Pizza very nice and nice dip for stuffed crust, unfortunately the garlic bread with cheese was over cooked
C . 2017-03-02
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Very good pizza, lool ppl who give 1 star should eat 💩💩💩 don't bother ordering from top hat pizza
Ash . 2017-02-20
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I got the 4 slices pizza instead of 8 The wrong drink and only two pieces of chicken
Wikky . 2017-02-18
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Forgot my drink!!! Other than that it was a fantastic meal :)
Nazir . 2017-02-18
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arrived late so it was cold and not good to enjoy. Ordered from here before and this has not happened so was quite disappointed. Pizza didn't taste like it was cooked properly and garlic bread was very hard.
Nishat . 2017-02-17
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Took 2 hours to deliver. Of course the food was cold
Vipresh . 2017-02-02
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Left a note for the pizza place. They just ignored my request
Rezwan . 2017-01-31
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Would have got six but no free bottle after advertising free bottle over 13 quid
Paul . 2017-01-21
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Great food for even better price! Delivery fast despite the awkward location. Would recommend for quick easy food and large groups.
Rahma . 2017-01-21
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Food smelled damp and was very soggy the caul slow was out of date and smelt really bad put me off the food. Felt like money gone to waste.
Jubel . 2017-01-19
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This is the second time tophat messed my order up. Ruined my dinner did not get drink and coleslaw. Will not order again even though pizzas are very good. Will try somewhere else.
Mozomil . 2017-01-17
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Offer not clear on what's included and what's not.
Korede . 2017-01-03
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Pizza was very good but was missing Ice Cream, ordered the £25.99 deal.
Shuaib . 2016-12-25
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My favourite pizza place but delivered abit too late.
Samira . 2016-12-22
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Added 20 minutes to delivery time and then delivered wrong pizza
Patrick . 2016-12-12
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The delivery came on time. The chicken wings were not as I expected, tasted like oven baked and did have a bad smell.
Abdul . 2016-11-25
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Ordered from them a few times. And everytime the delivery would be late, usually over an hour late, even on weekdays, even though I live only 5 minutes away from the take away. As well as that on near enough every order I made, they missed out an item from my order, from drinks to sauces and even sides. At one point I recieved a delivery 1 hour 45 minutes after I placed my order, to which as you can imagine, the pizza was cold. And every time I would call to enquire about my order or a missing item, the response would be very blunt as if they didn't care. Only reason I ordered from them again again was because they are my local pizza place. But no more, will not be ordering from again. And wouldn't recommend it to anyone else either.
Hassan . 2016-11-21
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We were disappointed. We chose Top Hat among many others because it offered a free drink with any purchase over 13 pounds, but they forgot to include it. Apart from that the pizzas were alright.
Emma . 2016-10-22
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Poor food was luke warm when came once pizza box opend food went cokd straight away take away refused to replace or refund.never will i order from them again bad experience do not order from these people
Mashud . 2016-10-09
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Pizza was good. Ordered garlic bread but realised afterwards when it was too late that they missed my garlic bread of which had been paid for.
Rehana . 2016-10-01
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Always fantastic quality & service!
Shabana . 2016-09-29
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Very quick delivery and good quality pizza!
Benjamin . 2016-09-11
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Really Good budget Pizza for those lazy nights in.
Muhammad . 2016-09-01
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Really good pizza I'll definitely be ordering again
Vanessa . 2016-08-25
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Lovely pizza came before delivery time and hot, Thanks!
Mounia . 2016-08-21
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Pedimos un par de pizzas rellenas con corteza. El 'queso' en la corteza era correcto desagradable. Pasados. Que no podía comer. El resto de la pizza estaba bien para un estilo yanky spongey kebab pizza shop. base Una buena elección para el consumo de alcohol relacionados pizza mientras se mantenga lejos de la costras. Sin duda no es para románticos para llevar. En las palabras inmortales de Whitney" no es justo, pero es O.K.
Jim . 2016-07-29
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I love this place, the pizza is delicious and has never failed us, delivery is always bang on time
Elliott . 2016-07-29
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It says the food has been delivered but it has not its 9:41 and the estimated delivery was for 9:25! This delivery was for Iftar as I mentioned on the requirements to send as soon as possible, myself and my family have still not broken out fast, waiting for it still to arrive. This is the worst experience I've had with Tophat pizza and I am very loyal customer, if you can access my account you will see I order food from this takeaway often more so religiously, I am very dissapointed and the takeaway did not have the courtesy to call me and let me know about the delay, if I had known I would have prepared something else! I am really dissapointed at this service and the lack of communication. It's 9:45pm and the food still hasn't arrived and I ordered at 8:15!
Alfa . 2016-07-04
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Came on time and food was good.
Umar . 2016-06-17
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It was very nice. Would order again pizza was to die for!
Em . 2016-04-19
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Although the chef accidentally put cucumber in my pizza instead of capers, they immediately redid another pizza and sent it to me. Good customer service, would recommend 5/5.
Damien . 2016-04-10
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Best Pizza in East London hands down! Not greasy like others, thin crust and great toppings make it an absolute treat!
Aminur . 2016-04-10
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Love top hat pizza always delivered on time food great
Shahnaz . 2016-02-27
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4th time in a row forgot my order and denied I ordered items which clearly where shown on my just eat and blamed just eat and told me to not call them and call just eat costumer service? Every time I order from them regret it
Sulthanah . 2016-02-21
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Always get excellent service from Top Hat. No complaints. Have been ordering from there for years and they haven't disappointed.
Naznim . 2016-02-08
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This place in the bomb, we always order even if we have issue sometimes they make up for it
J . 2016-01-07
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No problems with the food its always good but its always late everytime! If ur hungry dont waste ur time waiting
Layla . 2015-11-22
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Food was nice just a shame they gave the wrong ice cream!
Saiful . 2015-11-15
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A hour and a half later plus order not correct
Sulthanah . 2015-11-14
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I always order frol top hat pizza and I am never disappointed with the food. However, delivery took over one and a half hours and eventually lost my appetite. And then the delivery man had called me to come outside to collect my food, even though he could have come to the door. Nonetheless, the food was good.
Shahanara . 2015-11-09
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Pizza arrived 30mins late and was burned. STAY AWAY!!!
Radek . 2015-11-04
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La pizza era realmente bueno, aunque no me gusta la pizza. Pero éste era excepcional. Fue con diferentes tipos de carne, pimienta, maíz, queso.
Dlya . 2015-10-29
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Price was wrong so they called me and had a go at me and basically held my food to ransom unless I paid extra. I paid by card so they just hadn't bothered to update on here. It took an hour and a half, was lukewarm and the delivery guy told me off for ordering because I was too far away. Makes me wonder why they accepted the order at all.
Nick . 2015-10-25
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Took 1hr30 mins to be delivered. I rang to enquire about my order 3 times and they hung up on me 2 times. Good was totally dry and burnt. They used to be soo good before but now it's seems like they don't care.never agajb
Nileema . 2015-10-11
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Asked for garlic bread with cheese but I didn't get it with cheese
Billy . 2015-10-11
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Live two minutes down the road, could not collect as babysitting, took over an hour to reach me, food was standard - but poor poor pooor service and delivery
Tanvir . 2015-09-29
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Appalling it took ages to be delivered. Over 1.30hr mins
Nileema . 2015-09-23
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Everything was ok but I sadly didn't receive any dips or souces 😔
J . 2015-09-21
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ABSOLUTE DISGRACE!!! Ruined My Evening! HOUR AND A HALF WAIT, COLD PIZZA, crushed CHIPS AND ONIONS RING BOX FLATTENED, QUESTIONED AT MY FRONT DOOR AS TO WHETHER I HAD PAYED FOR IT OR NOT, AVOID AVOID AVOID AVOID
Louise . 2015-09-15
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Order did not arrive. Been waiting nearly 2 hours.
Umar . 2015-08-27
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found hair in one of the pizza slices
Bradley . 2015-08-25
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After eating the pizza i experienced stomach upset. Not going to order from there again
Farhana . 2015-08-17
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Delivery was later then an hour. Would advise everyone not to order from this place
Rujina . 2015-08-02
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Great food, price is a bit of a mad ting but the pizza is great.
Mohinder . 2015-08-02
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They didn't respect the time we asked (arrived 20 minute early). In the Deal we took (Couples only) there was a salad included but it was not delivered. The pizzas are not 10'' but only 9''
Giovanni . 2015-07-28
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Regularly order from here always been good. Terrible today though took almost two hours to deliver
Yasin . 2015-07-21
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Been told 45mins,but it was 1h15m waiting. The delivery guy didn't want to come inside the mews to make it faster,forcing me to go until the gate to take the pizzas. Food quality not excellent but overall 1 of the 2 pizzas was wrong!!!
Andrea . 2015-07-17
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Delicious. Top Hat have the best pizza in East London. We order from them ALL THE TIME. Yum
Nileema . 2015-06-29
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Over 30 mins late, no info from Top hat pizza, when I called them all I got was a mumbled "driver has left". The pizza however was nice.
Archie . 2015-06-06
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Food was good always order from here. Just forgot the drink and coleslaw this time
Yasin . 2015-05-11
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Primero me enteré por mujer amigo probado, Dios mío delicioso! Una vez a la semana en la que conseguir una entrega siempre en el clavo y cuando me picante pizza me refiero verdadero picante no como otros. Siempre un buen valor por su dinero fresco único problema es sitio web un precio y otra vía el menú 😁
SilverS007 . 2015-05-10
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Ordered stuffed mushrooms which turned out to be breaded mushrooms, chicken wings which turned out to be breaded chicken wings.. Order was sent to wrong address and the delivery guy was very rude.. Not impressed
Charlie . 2015-05-03
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Very good food although they missed my ice cream off my order😢 after reading other peoples reviews it seems they do this a lot with not delivering full order, which is a bit sneaky
Siobhan . 2015-04-26
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These guys are always awesome. I asked if I can have an extra bottle of coke instead of icecream and they honoured my request. No questions asked. Then my brother rang up 15 mins after I'd ordered on just eat and asked them if they'd make 1 pizza with stuffed crust. They happily agreed. Even though technically we were being awkward customers. Great service. GREAT PIZZA
Nileema . 2015-04-14
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I order for 7:20pm they deliver my food about 6ish, I order for dinner not for tea time they didn't check the order time and they forgot give my hot wings as well😞
Repa . 2015-03-30
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They forgot to include a tub of ice cream which was in the deal that I ordered on the menu. When I phoned up to ask about it the man who I spoke to kept repeating himself saying that the order has changed and I couldn't get the ice cream (that I had paid for). Unless I swapped it for another of the items that had already been delivered. Eventually, after a long repetitive conversation a driver came and reluctantly gave me the ice cream which was the best tasting thing...most probably because it wasn't made by them. I won't even get started about the chicken wings...
Sam . 2015-03-09
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