Roosters Piri Piri in Tower Hamlets

I tried the new menu. Smashed burger and new Korean flavoured buffalo wings 🤤

I placed an order via Uber Eats on 6/10/24. I’ve come here and ordered food from here many times over the years and I’m just shocked. The menu has been changed, obviously to save money, but WHY. WHY would you change something that was already good? I ordered a Beef burger ( it was small, flat, tasteless) and the fries were such small portion. I genuinely loved ordering Burgers from here - they were DELICIOUS. I’m just quite surprised. I would like a refund so will enquire about one through Uber Eats. I paid £24 for a meal that was worth £8. Seriously - the burgers are so small now, no weight, no height.

Roosters piri piri has been my fave comfort food place for a very long time. I order it every week. I would always get the grilled chicken hot flavour with sweet potato fries- very healthy. Unfortunately today I found out that the Menu has been changed by the head office. They removed the sweet potato fries and only left normal fries with different types of salt. :( The sauce in the chicken tastes different- i didnt like it. It was also very mild not hot. :( The amount of sauce put on chicken has drastically reduced (very disappointed) as I always liked alot of sauce on the chicken. :( The new menu has an option called "extra flavour" which I clicked on Ubereats and still the amount of sauce on chicken was very very less compared to before. :( I'm not happy with the changes at all. It seems I won't be ordering much from them now as the usual food I was addicted to has gone. I wana cry. 😫 LOL

They renovated the installations. Unfortunately the portions are really small. The chicken was good.

Wouldnt even give it a 1 Star. The customer service is absolutely appalling. I was standing in front of the till for a good 10 minutes before I was acknowledged. One of the waitresses ( hijabi freshie ) has the audacity to come and let me know personally that they dont bring the food to you but is doing it for us so i should be grateful ? (my husband has a broken hand and i am pregnant and with another one of my children also ) i mean where is the customer service was i meant to bow down to your feet for doing something you offered ? Would never ever visit the mile end branch again it’s shambolic. Food was also dead and no spice at all.

Costumer service was just absolute crap… The girl at the counter was straight up disrespectful. The food its self wasn’t too bad, lamb was the most expensive thing but yet was not tender at all. I’d go for the chicken if I ever went again. They had an offer for 10% off for students which I wasn’t told nor was I aware of. All in all for cheap food it’s not bad but I don’t think I want to be giving my money to a place like that!

Great meal. Everywhere I go in England the chicken is fried. But here its steamed chicken with a nice variety of sauces. Would defo recommend

Just moved to Mile End and tried Roosters Piri Piri’s new menu. The chicken thigh was so moist and tender and the korean bulgogi and tikka sauce was amazing. The price is good, would definitely choose this over Nando’s any day

Clean plate, best chicken in London

Ordered via Uber Eats. Chicken tasted great. We got half BBQ and half medium flavour. Enjoyed the rancher burger with extra cheese.

WORST EXPERIENCE EVER!! I went to this restaurant with my boyfriend and a friend, and it was just awful from the start. They seated us at a table near the door that wasn’t even clean. I politely asked the lady in a hijab (who took our order at the counter) to clean it before we sat down, but she told us to sit first, saying she’d clean it later. I insisted she clean it first because I wasn’t about to sit at a table with someone else’s leftover food on it. She gave me a look but did clean it, though clearly, she wasn’t happy about it. When she brought our food, she practically slammed the plates down on the table. These were glass or ceramic plates, by the way! Then she went back to get another plate of wings, did the same thing, and just waved her hand at us as if to say, “Eat,” without even a word. Didn’t even give us a smile. She gave us such an attitude, I couldn’t help but wonder if she was angry at us for some reason. We didn’t even have any cutlery, so my boyfriend went up to the counter to get some and mentioned her rude behaviour to another staff member. Later, we needed napkins, so my friend went to ask another staff member who was on the phone. He ignored my friend, even though the napkins were right beside him! My friend asked three times, but the guy just kept pretending he didn’t hear him, even though the phone wasn’t even wired. My friend came back empty-handed and frustrated. So, I went up to get the napkins myself, and the staff member actually said to me, “Phone calls are more important.” I couldn’t believe it. I thought, what about the customers? Are we not paying to eat here? It was pretty obvious they were treating us poorly because we’re Indian. The hostility was written all over their faces. Even as we left the restaurant, the staff kept staring at us, and the woman in the hijab continued to show attitude. I’ve worked in restaurants and retail before, even as a cashier, and I would never treat customers like this. This experience was truly terrible, and I definitely won’t be coming back. Oh, and the food? It was just okay. I’ve had much better. The sauce was so sour, it felt like I was eating a lemon. Racist people.

Best grilled chicken in the area

Bad service terrible food. Disgusting extremely saucy chicken. Take that money go next door to Nando's.

Lovely hospital service by staff members. Always attentive and smiling when they serve you. The food was delicious and the seating are is lovely and clean.

Over priced and food isn't even that nice

Great service and atmosphere at Rooster Peri Peri. The half chicken with chips was decent, though the chicken was a bit too sour for my taste. Overall, a good experience, but there's room for improvement in the seasoning.

Had lunch here or the first time yesterday. Ordered beef burger with chips. Meal was delicious. Did t wait too long. Served by helpful staff. Restaurant looks very clean. Would recommend.

Food has definitely not the same as before. Looks like new Bengali owners and they definitely do not know how to cook good quality food. Place is empty and just not there anymore. Won’t be returning.

They handle the food without washing their hands and they don't wear gloves.

First and foremost a big thank you to all staff. Everyone is friendly and speak in a respectful way. However, the prices keep going up very frequently which is unfair. They do however stand out from the crowd. They have 2 different types of chilli sauce compared to others available. When buying take away never do they give you any sauces you have to ask and despite number of portions get you will only get 1 sauce for each order as opposed to amount of food. This I would say is a big let down. But the taste of the grill food is very nice. But the wait times are very long expect around 15-20 minutes for any grill or kebab items.

2nd time here. Food was good a bit expensive. Nice and tidy restaurant. lots of sitting space.

Absolutely all were fantastic. Foods was great especially the BBQ wings!! . Staffs were very helpful and outstanding

A large group of us showed up at 11am just as the restaurant was opening, unannounced and without booking. Our planned venue had experienced an issue and couldn't host us. Roosters Mile End stepped up and didn't disappoint. Helpful, accommodating, fast and efficient. We stayed upstairs and there was plenty of room for our group of about 45. The food was delicious and the price was beyond reasonable! Thank you also for the service with a smile! We'll be back!!

I ordered my food from this restaurant before it was scheduled to close, after waiting for 45 mins they cancelled my order and I was left hungry because of these people. Never ordering food from them ever again. Worst experience ever.

It was scrumdiddlyuptious. But it was a bit cold. However the mango smoothie was very exquisite. It was an intriguing experience. I would wholeheartedly recommend regardless if there is a Nando's down the road. Also the tap water was very nice! Scrum diddly yum yum

Very good service, very kind and hospitable staff!

Brought my daughter here for her birthday last year, food was outstanding. Came back today, Food was very delicious and staff were brilliant, I would recommend coming here.

Their chocolate cake w ice cream>>>

Staff are extremely polite and helpful, I accidentally left my bank card and the female worker came outside to come give it to me. Food was great, fresh and tasty. What more can I ask for, great service, food and atmosphere

Tried Roosters Piri Piri - Mile End for the first time and it wasn’t disappointing. 🌟🔥 Their buffalo wings are nice, i loved the spicy chicken Lemon flavoured also the extra hot naga chickens. Spicy rice was average on taste, portion could be bigger. Oreo Milkshake was just okay. Customer service was excellent. Young lady on the till served with smile on her face. Environment is not bad. Although it was a mixed experience. Family enjoyed the meal. Hope to come back again.

Good quality food, I really enjoyed the lamb burger will visit again atmospheres. The buffalo wings are big size quality is good nice and hot you can choose which sauce you like with. Friendly service 👍

It's been years since I've been to this place. This time went with my kids, it's their first time at Roosters, and tonight said it's the best peri chicken they've had. Great value too - couple platters, £44, for five people.

I’m so disappointed. I used to love the lamb burger from roosters piri piri but after ordering it now from Uber eats, they must have changed things since. They’ve used this awful tasting sauce, covered the burger in raw onions and covered the chips in salt. Such a downgrade from what it used to be.

I ordered a take away wrap meal. The person at the cashier completely miscommunicated the price to me while up selling me to get the meal rather than JUST the wrap, Also, .99p for a tiny bit of sauce? I did order a take away but then decided to stay and have the chips while they were still warm, as I don't like having my chips cold or reheated, also to add that I had asked for peri peri salt on my chips, and there was barely ANYTHING on it. While having my chips, this employee came around to me and asked me to LEAVE because I had asked for a take away order rather than an eat-in order. I wasn't allowed to eat their own take away in their own shop. I haven't ever heard of such a thing. Anyways, I respectfully agreed and started to pack away. While leaving the shop, I can see the group of employees repeatedly looking over at me and speaking to one another. It was very clear they were speaking about me as they kept looking directly at me. I found this very, VERY disrespectful, and it has put me off from ever returning to this specific branch ever again.

Decent food in there which also consistent. I have been going here for year's but due to prices going up I go less often.

Overall what can I say. Found hair in my rice and the guy goes it's all ok. It can happen just don't be salty and sour about it. Overall it didn't take great or feel great to be there. If we are the only customers in there at that busy time then I do hope things change for the better.

Great restaurant. Roast chicken is excellent in all its forms and the Piri piri sauce is really delicious! I recommend

Love the wings. Big boss burger delicious.

I’ve ordered from Roosters many times and I have never been disappointed. I recently ordered a chicken wrap meal takeaway, and the food here was amazing. The wrap was very hefty, and the chicken was cooked to perfection and tasted amazing. It was a very filling meal. The wrap was very juicy and packed full of flavours. The prices are very good and for around £11, the meal was very satisfying! The customer service is great and your food is cooked very quickly. The atmosphere of the actual restaurant was very nice, although sometimes, it can feel very cold inside the restaurant. I would definitely recommend Roosters Piri Piri to you.

I had a lovely time and as picky as my girlfriend is she surprisingly enough she liked the food...I eat anything so it was good

Delicious food and friendly people...

Worst customer service I’ve ever had. Rude staff and tables not clean, as well as a broken chair I was sat on, that staff laughed at. Avoid. Disappointing, as want to support local businesses.

This place is disgusting DO NOT EAT FROM THIS PLACE !!!

My partner and I had the chicken salad and the 1/4 rost chicken with sweet potatoe fries. The food was nicely cooked, tasty and well presented. The service was quick and the staff were very friendly. I will definitely come back here again as well as recommending friends and family. Thank you.

I recently had the unfortunate experience of ordering from Roosters in Mile End via Just eat, and I must say, it was nothing short of a culinary catastrophe. Not only did they manage to ruin my meal with an inedible amount of salt, but Justeat’s abysmal customer service left me feeling even saltier. Upon receiving my order, I eagerly opened the package, only to be greeted by a sight that would make even the saltiest sailor blush. Every single chip in my order was drenched in a deathly amount of salt. I'm not exaggerating when I say that even a mere taste of these chips would have left me feeling sick. It was as if they had mistaken my order for a salt lick for livestock. Naturally, I reached out to Justeat’s customer service team, hoping for a swift resolution to this salty debacle. However, my hopes were quickly dashed as I was met with an unhelpful and dismissive response. They callously informed me that their recipes were part of their policy, as if that somehow justified their egregious mistake. No policy in the world can excuse such a blatant disregard for customer satisfaction. It is truly disheartening to witness a company that not only fails to take responsibility for their mistakes but also refuses to acknowledge the impact it has on their customers. I can only imagine the countless others who have fallen victim to their over-seasoned atrocities, left with no recourse for their dissatisfaction. As a food enthusiast, I understand that taste preferences can vary, but there is a fine line between a well-seasoned dish, an assault on the taste buds and near hospitalisation. Moving forward, I’ve deleted Justeat and will never order from Roosters again. I would advise everyone else to steer clear of this company if you value your taste buds and sanity. Their over-seasoned chips are a culinary nightmare, and their customer service is nothing short of a disappointment. Save yourself the agony and seek out a company that understands the importance of a balanced and enjoyable dining experience. Basically - Deliveroo and Ubereats. And I stay clear of roosters because Nandos would never.

I was at this roosters today, had my meal and as I got up to ask for a takeaway box, one of the guys cooking dropped a chicken breast on the floor whilst making the burgers. He quickly picked it up, washed it in the sink at the back and then put it back on the grill !!!! This is an open kitchen and I saw everything !!! This was absolutely revolution especially after I just finished my meal. Please look back at your cameras and see what your staff has done. Time was somewhere between 5.30pm-6pm on Saturday 9th December 2023. God knows what other disgusting and unhygienic ways you prepare your food !!!

very welcoming staff , Nura is the particular one. taking care of us and keep asking what we need everytime. Food was amazing specially the half chicken with medium sauce. Highly recommended this place and we will be there again.

Obviously better thn Nandos. Chicken was mouthwatering with sauces. Staffs are very responsible about the customers. Nura serve us and did wonderful job for us. See you next time.

Nice and warm place. I have to say the chicken it was incredible and very nice staff too. I recomended it. 100%.

Food was terrible, undercooked and rushed out the restaurant as soon as we finished our meals. Disgusting service

Stupid employees here, they act like they don't care, it's looks like they are just throwing food on the table without bothering the customers

I really enjoy this little joint food was perfect and service was excellent couldn't find any fault at all. I order 5 Grill wings with chips and coleslaw and a big boss burger

Really bad. Worker tells me £2 for chips, then suddenly i get charged £2.99 and her defense was it’s on the menu.

I ordered medium spicy chicken, but it tasted lemon flavored. I even asked if this was with lemon flavor. Surprisingly, they denied it, saying that's how it tastes, as it was too tangy, sour taste I could tell it was lemon flavored and not medium spicy So, I wouldn't recommend the sauce they add on the chicken Spicy hot was a bit better if you're okay with the spice Service is good. The atmosphere was nice, spacious, and pleasant Overall, it is good value for money as we ordered it with offer buy 1 get 1..

Friendly staff and place to sit upstairs, but the quality of food is nothing like Nando’s. The chips were dry and the coke was unfortunately flat.

This restaurant is very good. Nora is very kind and try as possible to give you the best time possible.

Love the food here, so affordable and tastes great!

I got the 10 wings hummus and pita and it was great ,wings were perfect all 10 of them, and the hummus was excellently made. This may be my new go to spot.

The food was really good 😊, Staff are so friendly and helpful and specially the lady who takes our orders she was really friendly. We’ll be come back again inshaallah ✅✅.

Ordered a half chicken with chips with bbq flavour and I must say this is the best grill chicken I ever had, so juicy and tender. Highly recommended.

I only recently moved to the area for work and a workmate recommended Roosters for a good bit of quick food. This was almost a year ago and I have been a frequent customer since. My personal favourite is the Thigh Fillet Burger which I order with their Mexican sauce - not as fruity as a typical salsa but with a hearty, savoury flavour. Their middle eastern options are also very tasty, their Lebanese sauce is full of flavour and goes really well with either a halloumi or falafel wrap. The service is always exceptional, all the staff are very friendly, they're so used to my custom at this point that they have my order dialled in the moment I'm at the till! Really though, I can't recommend that Thigh Burger enough, whether it's dining in or taking out, it always feels like a small feast in your hands, and with that mexican sauce it feels just as hearty as a good red meat patty (which is also on the menu!) Do yourself a favour, give Nandos a miss and give Roosters a go. Superior quality meat and far and away superior quality sauce!

If you don't go nandos like me, well this is it's twin!!😂 Peri peri chicken so delishhh 😋

Might be the best chicken Ive had.. Absolutely delicious & a great price to portion ratio. I love Nandos, but Roosters' is top notch. Id recommend the boneless chicken with the hot sauce with a side of rice. While it is rather spicy, they compliment each other very well!

Ordered through UberEats... lazy driver and his friend didn't even bother deliver food to our door. Instead, they both sat in his car. Then proceeded to complain while we had to proceed from our building to collect our food from them.. Pure laziness on driver part... resulting in cold food.

Accepted my order on Uber eats but they were closed. Was such a hassle, do not recommend

If I could give 0 stars I would. The food was cold, smallest portions I’ve ever seen and the woman on the phone was the rudest person I have ever spoken to. Ordered a full Chicken, fries and rice and a burger £50!! Outrageous! We had a problem before and they said if we order again they will give us free wings, we spoke to the lady on the phone for her to agree and say she will put the wings in and never received them. We called her back and she put the phone down. I will never ever order there again!!! She Needs sacking!

The food is really tasty and value of money with really friendly and customer focus staff. Only issue is parking is a nightmare the deco is like being at a school canteen which is a let down. Which reason why Nandos next door is busy due to the atmosphere and style. If Roosters was to do a re-fit of the place giving an atmosphere that you want to out out for dinner or lunch it will be a winner as their food is better than Nandos. So recommend a take away for that reason it's a 3/5. But just for food 5/5 for sure.

Food was okay! Actually it was better than okay, it was enjoyable not too spicy. Strainge thing the food didn't look filling but in reality it was. Sort of fill you up on the sly, when you're not looking.

Cheaper and more affordable version of nandos

Takeout review 3.5/5 Great tasting burger and sauce! Had the chicken burger which was cooked perfectly but could of been packaged better and had a bit more sauce. Slightly on the pricey side versus competitors.

I've been to the mile end branch a few times, and although the restaurant itself is clean and looks good, the food is not great. The chicken is almost always dry, especially the burgers and wraps.. the prices were not bad, but you know it's a bad experience when the best part of the meal is the fries..

Been here a few times now, excellent service and attentive staff, better than you think 😊

Just had a wonderful lunch at Roosters! We we served by Noora (Sorry if I misspelt) who greeted us cheerfully and checked up on us after our meal

The Big boss burger is really good, they have good space on the first floor as well

our server (Nora) was very friendly and our experience was pleasant

Great service received by Noora🥰

Great food.amazing service.Noora is very caring towards customers 😇

Nando's Twin The restaurant has similar vibes to the Nandos next door from the menu items to the seating arrangements and style. Food is really nice and flavourful. The chicken strips and wings were delicious and filling. The rice and sweet potato fries was nice and seasoned well. The branch atmosphere is a lot better than the Ilford one.

Great service the food is amazing and fresh very clean.Lovely and calm setting especially when Nora is serving lovely lady always smiling thank you Nora your an Angel.

amazing service received by Noora. Food 4.5/5 Service 5/5

Great place to eat, my go to place for grilled chicken Good customer service and friendly staff

I was there for dinner with my family and had a great experience with roosters. The food was amazing also the customer service was very good. though it was a very busy evening but the girl nura didn't forget to ask if we need anything. Really impressive.

They got our order either wrong or mixed up cuz I ordered medium chicken but recieved lemon and herb. When pointed out they blatantly lied that the sauce was medium spice when it was clearly lemon by taste and in colour and it had no taste! I was really disappointed especially when I came earlier on in the week with my friends and the food was nice bur this time round they seemed ignorant to admit to a mistake as go as far as to lie. Not only that but i found hair on the food! Disgusting! The overall hygiene of the place is poorly with the tables and cutlery and even the glasses being dirty as if they didn't bother washing or cleaning them. The lady that was serving us was nice and was probably told to lie by the chefs. But overall I would not be coming back here and would not recommend it.

Very bad customer service. I will not recommend. Very stupid employees!

After falling in love with the food of Roasters Piri Piri at Ilford, this is the first time we went to mile end branch had a terrible experience. First thing; while ordering food that guy acted like we didn’t know anything and was neglecting. After ordering while we were waiting for the food, the staff maybe forgot that it’s an open kitchen and it’s not their home. Which made us very uncomfortable. The food was not even close to the Roasters food i know. The sauce wasn’t infused with the chicken. 2 starts for their sides, that was okay.

Great wings. Prompt service. Nora was a particular delight, very helpful.

Great competent staff whilst we dined in, did not use the toilets but restaurant seemed clean

Paid for my order and priority delivery, waited 2 hours, order never arrived, useless service

Very nice staff and the food was full of spice and flavour

Amazing service received by Noora. It was my first time at Roosters and she helped me choose flavors and food combinations. She is very humble and caring towards the customer.👍

Very delicious food and service ,specially service from rubia and sumra :) very happy 😊

Customer service was really good by Rubia Very professional,friendly

We went to group of friends, food was very very salty OMG, but tremendous customer by Rubia , she was very friendly and best customer service ever I seen, god bless her

Absolutely love the food and the service here. Kids can play around and the staff is always friendly, especially Noora and Samra who help look after our kids whilst we can eat in peace. Travel 30 miles just for the food and wonderful service. Would recommend 100%

Been going here for 4 years now and food is always top notch

Nora served us and gave amazing service. Always asking us if we need anything!

Great test and great service by Nora

we got food poisoning from this place first and last time eating here never again !!!! Would not even give one star

A very normal chicken restaurant. Staff were nice and welcoming. Didn't have to wait too long to be served. Atmosphere was pretty bland but not unreasonable.

Never ordering from here again. I used to order from here all the time but the staff are LIARS. I just received my order it was sealed and an item was missing. The staff blamed it on the delivery guy but the bag was completely sealed and they forgot to pack the missing item. The guy who works there did not admit to forgetting to pack the missing wings. Never ordering from here again. the staff are liars and I cannot believe they blamed the Deliveroo guy for taking food out of the bag when the bag was sealed !!!