Based on 2.345 opinions finded in 3 websites
Based on 2.345 opinions finded in 3 websites
Nº 2102 in 2913 in Edinburgh, City of
Nº 118 of 149 Italian in Edinburgh, City of
Opinions
Wish I’d looked at TA before going here but it was Saturday night and we’d had a busy day (one of the teens didn’t want to go to Mama Roma’s as we’d been the night before - we wish we had!). Food was underwhelming and bland. Service was ok (in fact food came worryingly quickly which at least explained the anaemic colour….). Let’s hope anyone tempted to go reads the reviews first (and no, I didn’t say anything on the night a) the waitress didn’t ask if everything had been ok and b) the staff all looked about as old as my daughters and I wouldn’t want someone having a moan at them
Sarah P . 2024-09-14
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Awful! Not been in years and won’t go back. Still feel sick at the thought of it. Husband had chicken strips, they were green, greasy and looked like tree roots. I had “spicy” chicken wings, soggy and bland. Husbands pizza was nice but could have been cooked a bit longer as the base was really pale. I had chicken Milanese, it was swimming in sauce, the pasta was overcooked and soggy and the breaded chicken breast was greasy and soggy….a common theme. I left my whole main. The waiter came to take away our plates and asked how the meal was and i explained it was horrible. He seemed shocked and wasn’t interested and really quite rude. When we left, my husband saw him making a gesture behind my back to a fellow waitress. Avoid at all costs!!!
laura l . 2024-08-23
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Had a lovely meal here. The Christmas menu choice is absolutely amazing. We all wanted the Christmas Dinner but unfortunately they had run out - and it was only 12.30! Very busy restaurant so a good atmosphere. Food all well presented and well cooked. Drinks also reasonably priced. We'll be back
Kathryn D . 2024-08-21
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Met up with reletives from New Zealand. Two of us had the Funghi Fritti (breaded mushrooms with cheese) as I've had these before in the Glasgow restaurant. Very disappointed. They were very solid to cut into , very little cheese and tasteless. Definitely not the same as before. Main course was lovely. Pollo Cajun. On paying the bill I wasn't told about the service charge, £14.73 automatically charged to the bill. This I noticed when home and reading receipt . Service was average and I certainly wouldn't have left this amount as a tip.
Expedition732059 . 2024-08-20
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On 18th August 2024, after a long time, my wife and I visited this restaurant. All staffs were very kind and foods were also very good. On 8th January 2022, my wife and I visited this restaurant for our lunch. We visited this OMNI site at first. This restaurant’s staff were very kind. There is a lots of kind meals n the menu. We selected one starter and one main dish. Taste was very good. Looking forward to having other meals soon. Thank you.
Setsuo Maeda . 2024-08-18
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With the food van they serve the loudest first not the first first. Rude.
Nomad Casting . 2024-08-06
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The staff is very friendly but the service is quite slow. Correct price quality.
Katia Taillefer . 2024-08-02
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Bad food and bad service. I found hairs in my food, the waiter said "oh sorry" and took my plate away. No offer of another dish or compensation of any kind, just the occasional glare from the waiter. Waitress came over 10mins later, who apologised when I explained what had happened, and offered another meal, which I refused, I also refused to pay for my meal. None of my family finished their food as hugely over salted (and put off by the hair!) Will never eat there again.
Kate Bedford . 2024-08-01
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Went in for a bite to eat with a friend, she ordered a risotto and I ordered a steak. I ordered the steak rare but it was served to me past medium, so I asked if it were possible to have it fixed. They took it back. Friend commented on the risotto being incredibly bland and asked the server for salt as our shaker was empty, to which he directed us to the shaker and had to be off again. I was brought out a new steak. It smelled horrible, as if the meat itself was bad. I tried to stomach a bite, but the smell was horrendous, and there was no seasoning whatsoever on this meat. Not even salt. It was just bad meat. I spit it out, and asked for a check. The servers were sweet, but the food was inedible and nothing was fixed. To the risottos credit, my friend described it as “edible enough” which… not a great commendation. The server to her credit gave us a percentage off but I didn’t eat anything here, and my friend was incredibly dissatisfied, but we had tried to resolve issues twice already so we just ate the cost and went to a five guys nearby instead for fries. Overall, 0/10, def do not recommend.
Athena Meeker . 2024-07-25
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Had a family day out with my 2 adult daughters and granddaughter . Placed our order for staters and mains together asking for them separately . Food arrived approx 20 mins later, both starters and main courses bar one main meal. Waiting staff didn’t seem interested when we said they were meant to be separate, just smiled and left. The chicken strips were soggy and greasy and left as I couldn’t eat them. Mozzarella sticks were large but obviously frozen and not very tasty. The lasagne was dry and had very little béchamel sauce and was inedible. The meatballs were dry and tasteless and inedible. I ate my mac n cheese only after seasoning it with a ridiculous amount of salt and pepper as it was so very bland! Asked for the kids icecream that was part of the meal deal and the server had to come back twice to check what flavour we asked for all the while the uneaten food was left on the table as he did not think to start clearing away. When the icecream arrived he took some dishes away then never came back. Had to be prompted to remove the rest by another staff member. Asked for the bill, and gave us someone else’s which took ages to sort. Left nearly £90 lighter and hungry. Very disappointed
Fiona M . 2024-07-21
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Just had the worst Risotto in my life. My wife said she would rather die having their risotto. Waitress is nice tho.
Calvin Ng . 2024-07-04
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Had to wait ages to be seated even though the place was practically empty Lasagne was all dried up and stodgy. Wouldn't recognise..
Sheena Hodgkinson . 2024-06-26
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Food was rubbish Hard meatballs that were so burnt they were hard under cooked pasta with is laughable for an Italian restaurant Over done chips and burger less than average Girls serving were really nice which is the only positive thing about this place Gives Toni Macaroni a bad name Extremely dissatisfied
TheMitchell16 . 2024-06-17
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We were so excited on one of our date days to eat at this restaurant after travelling to Edinburgh. Unfortunately when we said we had an Itison voucher, the service changed. Also, the food wasn’t the best. The mushrooms were tasty but the dip didn’t have any taste of garlic. The Bruschetta didn’t have any flavour of garlic either. The spicy chicken burger was slightly salty and the carbonara was very bland. At no time did anyone ask if everything was ok with our food during the time we were eating, and the restaurant was not busy. We felt like 2nd class citizens after saying we had a voucher, which means we won’t return. Poor show sadly, especially since we visit Tony Macaroni back home and it’s so much better.
AngellinaBallerina . 2024-06-15
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Had an issue with the starter which was quickly rectified. Lorenzo was fantastic dealt with it in a professional and polite manor even having a laugh. This is the second time we have eaten here first time no fault what so ever and this problem rectified quickly. Will be back next time in Edinburgh.
Mairi leitch . 2024-06-14
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Food was very bland unfortunately. No taste. Bathrooms were also dirty
M Jeremiah . 2024-06-11
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A bit disappointing this visit. Food was not up to usual standard. Part of order was wrong so had to go back. So had to wait a bit longer for correct order to arrive. The girl came & apologised. One burger had to go back as it was cold but the chips were hot. Wouldn't recommend to anyone as very disappointed.
JackieT1959 . 2024-06-09
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Came in to be sat down, male staff member walked past us twice and totally ignored our presence.
Sebastian Kott . 2024-06-09
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The spaghetti aglio e olio werent aglio e olio, there was some garlic and probably some oil too, but they made it look like some sauce, with more ingredients too. The Lasagna didnt even have Béchamel sauce between the layers and was a small portion and looked like it was stirred and not layered.
Tyr'al T'ares . 2024-06-08
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Large restaurant in the Omni Center, where the Edinburgh Foodspot is located. Staff and service are very friendly. The food came quickly and was delicious. We ate once on site when we arrived and once to take away, which is also possible.
Philipp P. . 2024-06-07
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Really enjoyed our meal here. It would be nice for Tony Macaroni to be in England, too.
Kurt Jacob . 2024-05-28
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Called in for a last minute booking as everywhere else was booked (marathon weekend). They had a table so we booked. After getting back to hotel and looking at reviews I was a bit worried!! No need, service was outstanding, food served quickly and was delicious and hot. Really cannot fault in any way. I had pizza and wife had pesto chicken pasta, all excellent.
Terry Aked . 2024-05-27
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Food was lovely.We all really enjoyed it.Children’s meals were very good value and a decent size.Desserts were very nice and loads of choices.Staff were lovely too.Would definitely recommend
Lindsey-Hogg07 . 2024-05-27
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Edinburgh, Omni Centre...13.25pm....Ordered drinks...1 wine 1 beer...2 waters..waitress turns up and gives 1 water...oops...food...and their huge menu and some states..NEW options.......1st pick...nope..sorry not available...next my missus orders...nope not available..me again..nope not available...so why does the chef not brief the staff and say the following can't be ordered as when u do your are let down....the star is for Mia who was lovely and apologetic..we walked out and went to Mama Rosa over the road....food drinks and staff....different level....avoid chain food places
Paul G . 2024-05-25
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We were waited on by a lovely girl called jagoda she was attentive friendly and food was good 👍
Elizabeth Gordon . 2024-05-18
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The waitresses provided great service in the face of the wild children of our party
Chris . 2024-05-15
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Great service from waitress, very welcoming, food could have been hotter but pizza was great, will be back
Murray Wood . 2024-05-13
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The staff was very welcoming they are really amazing, the is just something else o my days, my tastebuds where happy for the first time in years. The atmosphere is genuinely fire
ksawery woz . 2024-05-13
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Came here with my family, the staff are super sweet and super friendly with children. The menu is full of food with super affordable prices, our food came out fresh and hot I would definitely recommend diavola pizza. I really recommend this place out of everywhere I've been TRY IT!!!
Julia Lezon . 2024-05-13
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Excellent service, quick and precise. Food was great, well seasoned and cooked to perfection.
Foxillua . 2024-05-11
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Amazing food, could not be more delicious!! And not only that it is a very smooth and speedy service. Waiters are extremely accommodating keeping timings of shows next door in mind.
melissa h . 2024-05-11
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The food was delicious, well seasoned and very hot just as it should be. The staff was absolutely amazing and well spoken, such a Friendly atmosphere loved having my meal there same with my friends would all recommend to pop a visit to this Tony’s! nice experience :)
Jagoda's Life . 2024-05-11
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Quick and fast service. Food was delicious and great atmosphere. Points to the dj music was amazing
Sandraklocek . 2024-05-11
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Good quality food and quick service, what else di you need? Nothing. Will come again:)
Maria Jianu . 2024-05-11
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Got the geppy style half past half pizza, Spaghetti bolognese and cheese pizza., the problem we had was the bolognese was really nice but the bowl it was in was cold so after a few mins the bolognese was cold. Same with the pizza plate was cold after 5 mins ur eating cold food, the pizza is a wood fired oven pizza and the edges and bottom where white no crunch or the odd wee burned bits the way it should.. By simply hesting up the plates and cooking the pizza that little longer would have been spot on
Craig . 2024-05-08
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Very average food, and ours was cold. Staff were responsive and polite to be fair. We complained as bill was discounted but wasn’t even worth what we paid. Very disappointed and won’t be back
Kevin M . 2024-04-27
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Nice location and space although the music is very loud. The spaghetti was completely unsalted. The staff was not very friendly.
kyriaki sergaki . 2024-04-27
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Very average food and ours was all cold. Service was fast to be fair and staff polite.
Kevin Mackenzie . 2024-04-27
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I ordered penne arrabbiata and added chicken while eating it I realised I was eating bacon which I can’t eat! I said to the waitress who said she would speak to the chef I waited a while and she didn’t come back I asked for the bill she brought me the bill which had the pasta on it which I hadn’t eaten very much at all and she had added a service charge! When I emailed to complain they said that it wouldn’t happen again and was left at that! The restaurant was cold when we asked for the heating to be put on she turned on a plug in heater across the restaurant and we sat with our coats on. Wouldn’t come back ever again.
Apple Apple_young13 . 2024-03-29
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Went as a party of 11 for my nieces birthday. Took ages for anyone to come and get a drinks order, and our food arrived before our drinks - big no no in hospitality. All of us agreed our food was bland, tasteless and awful. I had the blandest spaghetti carbonara I've ever eaten. My sister-in-law didnt get one of the dishes she'd ordered, my other sister-in-law found a hair and a piece of plastic in her risotto - the server took these off the bill but didnt seem surprised. "Chefs" (microwave operators) were just flinging food about, one of them on the phone for about 30 minutes and cooking(reheating) at the same time. Other staff seemed stretched and that they're used to the state of the place. They did sing Happy Birthday to my niece which was lovely, but gave us manky plates for the cake. Absolutely avoid this place!
Kirsty Gray . 2024-03-21
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First and last time eating at this chain. Food was expensive for the gruel it was. I hope when I got out to eat that it is at least better than wetherspoons because you at least know it'll be cheap and cheerful there. I got two tiny oval shaped burgers patties in my burger. I shocked me this place is still running. Food was not fresh but should I be surprised with a menu as big as my torso. If you want to compete with the market reduce the menu and focus on good food at a fair price. You'll thank me later Tony. I'd avoid or go to spoons if you're in the market for a cheap and cheerful dinner.
Andrew Tindal . 2024-03-15
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I love going to Tony Macaroni's in Dunfermline, so as we were staying in Edinburgh for a few days, I thought as it was my husbands 70th birthday, it would be good to have a meal there. How disappointing: Let's start with the restaurant that looks like it had seen better days with ripped seating & floors that hadn't seen a Mop in a while. When my husband asked why the floor area that we were sitting right next door, too and where the staff collected all the meals from was dirty . Staff replied, " I will get cleaned tomorrow " ! . Food : My husband ordered chicken in a mushroom sauce & I ordered Lazange, and it was delivered quickly & it was hot . But that's all you could say about it. The Lazange was just a load of ingredients put together in a dish . Staff : It is always lovely to see staff happy in their chosen profession, but there is a line between making sure the atmosphere is a good one while your customers are enjoying there meals & just plain larking about. It is a shame to think that the staff that work at this particular Tony Macaroni's thinks the name of the restaurant is enough that customers will return no matter what the service is like. Ps I must just comment on the female member of staff that evening who served us she tried so hard to be professional in difficult circumstances . Thank you.
Heather Chapman . 2024-03-10
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Came here with some friends looking for a nice Italian meal, the food was cooked to perfection and the staff were beyond helpful. Giving us great suggestions and were so funny, we had a right laugh with our waitress. Will be coming back!
Laura Johnstone . 2024-03-08
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Not been to a Tony Macaronis before so took our 2 sons there pre theatre and was overall a bit underwhelmed especially given what we paid. Ordered 3 pizzas, the macca cheese and a bowl of chips. Portions are decent. The chips arrived burnt and cold so I asked for a fresh bowl, and was given some, albeit a much smaller bowl. Tasted like oven chips. The Mac cheese was gobbled up although I was told mine at home is better! Pizza tasted nice enough but my capricciosa had what tasted like tinned mushrooms and not especially nice artichoke. Bill arrived with an automatic service charge and gratuity on top of what is already not great value for money. All in all, wouldn’t rush back to what was ultimately, at best, a forgettable meal. There are hundreds of great places to eat in Edinburgh and sadly, this ain’t one of them.
Julie Diver . 2024-03-03
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What was once a decent restaurant is now a husk of its former self. We had the penne contadina and rigatoni sugo di carne and both left a bad taste in our mouth. The taste was almost non-existent and the sauces were just not correctly made as they were just tasteless liquid. The service was ok though we had to ask to get some cheese on the pasta. Moreover, the restaurant has lost its past elegance and is quite loud now. Not sure what changed lately, but Tony Macaroni is nothing like it was a few years back.
Ioannis Baris . 2024-02-24
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It’s a great place for dinners I orders the pizzas and they literally served me the entire pizza which was loaded and humongous and delicious 🤤
Chido Mazhanga . 2024-02-23
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We went on a Sunday around 2pm. The atmosphere was great! It wasn't overly busy but wasn't empty either. It was a relaxed atmosphere. The food was lovely! I've been to this Tony's a few times before and the foods always been great. Our server was lovely and we even had a great chat about the local ice hockey team.
Kirsty Graham . 2024-02-19
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Myself and 3 others went to Tony Macaroni at the Omni Centre in Edinburgh last night before seeing a show in the Edinburgh Playhouse. When we first arrived we were instantly put off by the loud music playing in the restaurant we could hardly hear each other speak. We ordered our meals, a few minutes later the waiter came back to tell me they had no lasagne, I was disappointed and shocked that a busy restaurant on a weekend had no lasagne but anyway I ordered something else. When our food came, the pizza that was ordered with pepperoni instead of Italian sausage came with no toppings at all and was just a plain cheese pizza. We ordered the Pollo alla Milanese and changed the penne arrabbiata to spaghetti arrabbiata but it came with the spaghetti carbonara instead which is not what we asked for. The waiter was too rushed and was not listening to us properly when we were ordering our meals hence the multiple mistakes. I don't think he could understand us either and should have double checked our order with us before walking away. I don't even think he wrote any of our order down. When telling him that our food wasn't correct, he still wasn't listening to us and could not understand our issue and he seemed to be too busy thinking about what he needed to do next. The Pollo ai Funghi for £16.50 was an absolutely rip off with the smallest bit of chicken breast ever. The only positive thing about our meal was our desserts which was a simple ice cream sundae that not much can go wrong with. When we received the bill at the end, we had been charged for the lasagne they never had as well as the meal I got instead. We left the restaurant not satisfied at all and very disappointed.
Kirstin Fairley . 2024-02-18
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We've booked our table for 6.30pm , but We've arrived earlier (6pm). I asked to order some drinks while we waited we were told someone would be over. It didn't happen. We ordered our drinks and food at the same time. If our order was repeated back to us we may have identified an error. If the music wasn't unnecessarily loud the waitress might have heard us. Loud music in a busy restaurant doesn't build an atmosphere the busy humm of humans over background music can do the trick. All of our food arrived at the same time. Including the wrong starter. Which was then replaced for the correct one. We had already decided to eat our mains by then as the children were hungry. So we had sharing chicken wings gor dessert. The food was very nice but at no point was our table checked upon, or additional drinks offered. Yet your happy to put a service charge on the bill and question why I don't want to pay it. A hint: it's in the name "Service charge"
Caroline Redwood . 2024-02-16
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Food was very poor quality. The service was poor as well. Waste of money.
Bubz . 2024-02-14
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Ordered lasagne, arrived as a mass of pulp with no clear pasta or meat, just a lot sauce. The air conditioning was as cold as it could get, being 4 centigrade outside was warmer. Service was not informative enough for the size of the food, nearly didn't fit on table. Lovely house wine. Won't be going again.
Stinny mac . 2024-02-13
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Hard review as went two nights in a row. Pizza/garlic bread fantastic but risotto on second night disgusting and cold, hu by had salmon pasta which was also only warm. Staff are lovely and did put the risotto in the microwave to heat it up but still vile and warm at best not hot. I did let staff know when paying the bill but nothing they could do really. Won't visit again for a while. A bit pricey for what it is.
Carolann Hume . 2024-02-10
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I’ve been there twice in the past. Didn’t like their pizza and macaroni cheese. Both tasted bland, like someone else has already mentiomed in their review. Went again tonight after watching a movie at the Vue in Omni Centre. All the other restaurants were packed, so I thought I’d give Tony Macaroni a third and last chance. The penne all’arrabiata were actually really good (hemce the second star)! The chips I had on the side weren’t completely done, though. But what has made me decide to never return to Tony Macaroni is the poor service! Yes, they were very busy and possibly understaffed, but that’s not my / the guests’ problem. I waited for about half an hour to pay my bill! If they don’t care about guests paying for their food, why not just say so? I did pay my bill in the end, of course, but wouldn’t be surprised if there were guests now and then who got fed up with waiting and just walked out.
Tina La Cock . 2024-02-09
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I went here with a friend a few weeks ago before we saw a movie at Vue. I do not recommend going here. The food was expensive and not that good. I had macaroni and which I had to send back as it was so bland and bitty, I did get it taken off the bill which was good, but my friend had a burger which was also bland and not worth the price at all. We were really disappointed with the food, which is why we won’t be back. The servers were lovely and understanding, so it’s a shame that the food really let the place down.
Alana Stewart . 2024-02-08
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Terrible, unfortunately. The chicken wings tasted like ash and the ribs weren’t any better. The staff was also inattentive and brought us bottled beer when we’d asked for pints.
Alice Dylan . 2024-02-08
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As macaroni I can confirm I have been eaten here.
Kathryn Maclennan . 2024-01-31
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Can’t fault the service but the food leaves a lot to be desired. It’s difficult to make Italian food so bland but this restaurant achieves it.
Catherine B . 2024-01-29
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The cheeseburger was raw, the seafood pasta had unclean mussels with tube worms coming out of their carapaces on the outside of the mussels which were bland like the frozen prawns and clams it came with. The pasta was also bland and the sauce was very oily and lacking chilli even though it was the most expensive pasta dish I could see. The waitress gave us the wrong change all in pound coins with no notes then forgot to get our actual change after we politely asked. The worst dining experience I’ve had to date.
Joe Jenkinson . 2024-01-22
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Service was spot on and can't fault it. Bbq chicken starter was OK and quite tasty, but we both ordered beef burgers from the pronto menu and they were pretty rotten. The chips were nice. I upgraded to sweet potato ones. They were lovely. The burgers (there were two in the bun) were dry and tough. They did ask when we were leaving, and I'm sure they would have rectified as staff were lovely, but we were in a rush to the theatre a couple doors down so didn't say anything. I'll try again, but maybe not the burgers.
Chris Paton . 2024-01-19
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Avoid at all costs!! Table booked for 1715 and we were seated straight away. Waitress took 20 mins to take order, 1905 still no food after asking several times to be told each time 5 more minutes. Asked to speak to the manager twice and he told the waitress no which I witnessed. Party member is diabetic and had taken her medication for eating. Had to leave without food at 1905 due to show. Absolute joke will not be back!
Lee-Ann Kearney . 2024-01-11
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Was here on sat 8 of us sneezed into a six seater booth had to ask if we could have a chair for end of table some of the menu was not available the chicken burger I had was dry but burger bun was soggy chips were unediable plus they said they had no vinegar we will not be back 😡
Ursula Robertson . 2024-01-09
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Italian restaurant 🤣 no lasagne ,chips looked burned and tasted horrible no garnish on any of the meals think we got the night befores leftovers , waitress got order wrong twice drinks waitress throw drinks down then to top it all over £300 bill including a £30 service charge , will not be going to any Tony Macaroni again
Tracey Morton . 2024-01-06
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We all like a meal at Tony Macaroni. Pizza and pasta were delicious as was the starters. The minestrone soup was disappointing, guessing the chef was having an off day as normally delicious.
Symon Lockhart . 2023-12-30
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Seen this establishment a few times on our travels... Menu looked impressive, i honestly thought that my calzone would come out looking better than it did( I know it's about the taste)looked like something a 4 year old had thrown together...tried it and was disappointed. The food was bland and lukewarm the service was poor...expensive, but i suppose you are paying city centre price.
Sandy . 2023-12-29
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Went for lunch with friends and was disappointed to say the least. Waited ages for our drinks and food and our server was clearly run off his feet as it was so understaffed. The food was OK but definitely was overpriced for what we had. WiFi didn't work on either of our phones and couldn't hear each other very well as the place was very noisy and didn't feel like somewhere you could relax. Advice: save your money and go elsewhere.
Katherine Robertson . 2023-12-29
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A busy Xmas night...but...waited an hour between starters and mains. Offered no apology and heard tbe waiter shout to kitchen staff the order that had clearly been forgotten. Asked if I wanted bill after our mains and when I said "no thanks" with still over half a drink left, was told "i'll get you the bill then". The bill arrived and was asked straight away if I was paying by card. No time to even check the bill. Paid by card and then went to finish drinks. Was then approached by another waiter and asked if I wanted to oay by card...again!. Was annoyed to see a 10% service charge automatically applied.
Craig Melrose . 2023-12-29
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Very nice staff and absolutely huge menu.
Em Bibby . 2023-12-28
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Cold burger, sent it back and they brought me another cold burger. French Martini that was like slops. Sent it back and the 2nd was worse. Husband's pasta was okay but I went hungry. Paid £32 for 2 colas, a pasta dish, garlic bread and a pint of beer. Won't be back.
Alison Doyle . 2023-12-28
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Wouldn't ever go back. Food mediocre and not the cleanest restaurant.service was ok though.
jake P . 2023-12-27
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The antipasti caldi sharing plater is ridiculous expensive for what you get. Also tried the macaroni and cheese.... worst Ive ever had in my life. The waiters are useless, they leave all the food that is ready to get to the tables on the counter for 15 minutes or more (even ice cream). I don't know why people still going to this place. Don't waste your money here, go elsewhere.
Blue Hello . 2023-12-26
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Had risotto pollo but found it pretty bland. Good service though.
Alastair Martin . 2023-12-24
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Having specially booked a Christmas experience and really looking forward to it for ages as tony macaroni is my favourite restaurant...but got there just before our 3pm time. Was shown to our table and was given both the Christmas menu and the usual menu. We sat looking at the Christmas one and both decided on the soup. The turkey with all the trimmings and cheesecake. The waitress came and took our order. We were told oh sorry...no soup...no turkey. We are out. I said to her but we booked the Christmas menu especially. So i looked at the menu again and settled for lasagne... Oh sorry....we are out. I really was not happy. And if it wasn't just before Christmas then we would have walked out. But we stupidly stayed. The starters came. Which were really tasty. So good start. Then i ordered macaroni cheese...which came and it looked really cheap and nasty. Was undercooked pasta and no cheese at all. Just watery sauce. I did try to eat it. But only had afew bites before I was done. The waitress did eventually come over and ask if i wanted it redone. But I said no. Because i wasn't wanting another watery looking pasta so after we finished. Nobody really came around us to take our meals away.and eventually the other waitress came over and took our plate away. She was so lackluster and had absolutely no go about her at all except to say do we want anything else...and we said erm.... yes we had ordered a 3 course meal...and she said she would bring our desserts over....i could see our desserts on the counter...and they sat for absolutely ages and she made no effort to bring them to us..then eventually i was actually about to get up and get them myself and she walked past and i had to ask ber to go and get them the cheesecake was ok. But felt like she didn't want to be there...and frankly neither did we. No wonder it wasn't busy when everywhere else was. We won't be back.booking a Christmas meal...and nothing is available. then don't make a Christmas menu.
Garry Scobbie . 2023-12-24
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I don’t have any idea why this place is t a higher score best pizza I have ever had anywhere and great Mac and cheese and drinks
joshua littler . 2023-12-24
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Very average food, not worth it at all with the prices , pizza dry with little toppings, pasta average too.
S.E. . 2023-12-23
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Customer service was poor. Myself and other customers were waiting 30 minutes after ordering for the meal to arrive. They add what is supposed to be an optional charge of 7.5% to the bill for staff. The bill was presented with that added. You would be in the embarrassing position of asking them to take it off the bill. I would not return.
John Joseph . 2023-12-22
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Attended on the 13th of december and this place is definitely not worth £74.40 Staff touching food with their bare hands Hair in my macaroni, slow service, had to ask multiple times for a time of when food would be ready. Dirty looks from staff member's because I had to ask multiple times about our food. Would not recommend nor will I ever go back to any toni maccaronies again. Very disappointed and disgusted
Louise Muir . 2023-12-22
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Awful. Had a reservation for 1730, arrived on time to be told not only do they not have a table for us but that they hadn't even seated the tables that has booked for 1700. Staff super unhelpful and rude. Won't be back.
Abi Schubert . 2023-12-17
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Shocking food, disappointing service, a joke from start to finish.
donna campbell . 2023-12-17
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had a reservation for 6 got seated at 6:45
Mehmet Cetinkaya . 2023-12-16
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Service was terrible. Waitresses kept dropping plates and glasses. We were constantly being asked if other peoples orders were ours. Sat for very long periods of time waiting for food, even after asking it was still not showing up. Food then came out cold and unappetising. No one acknowledged that there had been a delay. Was waiting over 30 minutes for our dessert before they decided to come over and tell us it wasn’t available. Other tables who were sat after us were served quicker than us. We were there for two hours and only had one course. Staff were no help and spent more time standing around the tills gossiping rather than taking orders and wiping down tables. Only good thing was I got a discount. Overall do not recommend!
Charlene . 2023-12-12
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Had to queue for half hr to get in for our booking it was very busy and chaotic but when we finally got seated food was great.drink service a bit slow but its xmas. Defo go again tho
Suz 21 . 2023-12-10
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Booked pre theatre meal for 5.15pm and was left standing in a queue for 45mins with no member of staff coming to explain what the hold up was. People walking past queue to be seated before us.We had phoned 20mins previous to our booking to ask if we could add another person and was told yes that would be fine but no mention of the fiasco that was awaiting us. When eventually seated our drink order was wrong and one of our group didn’t get their meal. We booked this table in good faith as we were travelling from Ayrshire and wanted plenty of time to enjoy a meal before the show but instead we where left feeling very frustrated and and had to rush our meal. I understand this is a busy time of year but I had visited this restaurant last year and it was the same experience ( had to eventually cancel our order as we had no time to eat) maybe time to give your booking system an overhaul.
Sharon rafferty . 2023-12-10
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Amazing service Nicola was very attentive and super helpful. 5 out of 5!! Give that girl a payrise.
Natalie Stewart . 2023-12-08
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Nice food, good sizes, friendly staff
Rae . 2023-12-04
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Pre theatre meal on a Saturday. Food was terrible. It was like everything was watered down and lacked seasoning.
Stacy Steven . 2023-11-18
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Having asked for food several times we have waited an hour, obviously the order hadn’t been out through & it was then cobbled together quickly. We were not the only table having issues. Mozzarella was in a ball, not sliced, Macaroni cheese was rotten & chicken burger was cold. Caesar salad, mushroom & pizzas were good . Manager was great & discount given but very disappointed
Paula Mcilwraith . 2023-11-11
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Generally visit this chain as you know what you're getting and prices are reasonable especially for Edinburgh (at least three quarters of the price compared to other locations). You can't see this venue from outside the complex and will need to walk in and around the corner, so it was very quiet when I visited. I was seated quickly but beyond that the service was rather dismal I am sorry to say. Staff were sat at one of the tables although I assume I visited during a period when the staff swapped from day shift to evening shift. The food was rather well done shall we say, it wasn't burnt but it was fairly close however my main issue was again the service. I was for a period the only table in and had to wait ten minutes for my table to get cleared and then what felt like ten minutes although was probably only five for the bill. This is my personal experience on one night however and I would give them another chance as generally this is a good chain to use if you want good quality at a good price
stu . 2023-11-07
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There was a Maggot in my burger and a hair in my chicken wings
Leah Thomson . 2023-11-05
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Yet another absolute pleasure of an experience at Tony Macaroni. We had chiacchiere for dessert. Call I can say is wow! That was amazing.
Alan Vaughan . 2023-10-31
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First time I have been here. Came for some food before a show was really busy me and my sister had cheese burger and chips the burger had zero taste hate to say it but a burger from Asda speciality range was 100 times more tasty. My friend had pasta she said it was good and her partner had pizza which she said was nice but took most of it home with her. Might come again try a pasta dish.
Gayle Whyte . 2023-10-26
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Came for food with a friend today after previously dining here a couple times, without disappointment. Service from the start was lovely and polite, our waitress’ skills was impressive, remembering our order off by heart! Food was delicious, never had a bad meal in this place! Definitely a favourite
Tyla Soulsby . 2023-10-09
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Had enjoyable family lunch on 4th Oct at Omni Centre - very good service (under mgr Lorenzo's control) and food was also good for our party of ten. Would recommend.
Alan Chalmers . 2023-10-08
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Saw 11 of us on short notice when we were let down by the place we booked. The food was good, staff were super attentive, friendly, and understanding. Would highly recommend.
Jesse Smith . 2023-09-30
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Lovely attentive staff. Food was good. Shame they don't sell any none alcoholic wine.
Tracy Irwin . 2023-09-05
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Made a comment about the price on the menu being wrong and was told don’t worry it was right when it clearly was not. I work in a restaurant and would always resolve comments like this. It was meant with the intent that others may not be so understanding however to then be accused of being wrong? Food was good lucky as nobody came back to check on us.
Finn m . 2023-08-30
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El servicio agradable y atento, el.detalle que más me gusta de este lugar es poder pedir platos compartidos entre 2 como media pizza y algo más a elegir.
Isabel Martinez . 2023-08-23
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Food was lovely but the service was slow.
Kathleen Beaty . 2023-08-21
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It was quiet when we arrived. The music was upbeat Italian rnb. The decor is modern and contemporary. There was one server who was friendly and professional. I've been to 2 other Tony Macaroni restaurants, and neither have failed in food, environment, and service. It's a definite favourite.
Pam . 2023-08-15
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Efficient and friendly service. Starter - lemon prawns - looked grey and unappetising. Too much lemon and the rice was undercooked. Spaghetti carbonara, as a main, was OK. Price not too bad.
Michael Petty . 2023-08-09
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Cibo e prezzi buoni Il locale e molto frequentato. Magari puoi attendere un po ma i camerieri sono carino e gentili
Mariagrazia Crea . 2023-08-05
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