Tony Macaroni in Glasgow City

Popped in for lunch after shopping & was disappointed. Got the calamari for starter & it was the thinest piece of calamari with lots of batter so absolutely no flavour from the squid as it was tiny also overcooked as it wld be being so small. Main was spaghetti bol with Garlic bread wich was burnt black around all the edges. The spaghetti was bland with no salt or pepper just watery, garlic tomato sauce. Floor & table where both sticky. Toilets where clean although they where just open for lunch. 10% Added to bill without asking??? Disappointed. Avoid as expensive.

Absolutely awful food no flavour not Italian food at all For the Christmas offer of 3 course and only the dessert was nice. Very bland The bruschetta was just buttered bread absolutely no flavour and seasoning in anything Staff were nice If you are a fussy eater and like flavourless food then it’s perfect for you but if you like taste and flavour I wouldn’t recommend

Dramatic, disrespect to Italian food

My son loves Toni Macaroni so we booked for both nights of our weekend away. Enjoyed our meal, never let's us down. Good to see the place busy and service was quick

No longer a great example of the Toni Macaroni experience, it's a little dated, the food isn't as good here compared to the other Toni Macaroni restaurants I've been to recently.

Waited an hour for food. Pizzas were good, but 2 different risottos dishes were not cooked properly, and Grigliata Mista di Carne meat was bland and tough.

Went to West George Street tonight with other half and 3 kids. This is as good as it gets. Got seated and after 20 minutes finally got offered drinks. At this point I then spotted a mouse run past and under a cabinet, a member of staff saw this and with an other member of staff proceeded to conduct a phone torch search. I confirmed she had saw a mouse. I should have left at this point but the kids like pasta. After an hour and no food we asked a member of staff what was holding up the food she said she'd find out, she didn't. After another 20 minutes we approached the assistant manager who politely palmed us off and instructed staff to make enquires. Eventually after over an hour then food arrived it was ok. One member of staff whose name I didn't get was apologetic and helpful we tipped her as we left. This problem was not unique to ourselves. One table near us, left after 25 minutes as they had not been served. In Summary service was appalling food was just ok and the mouse remains on the run and unexplained. We won't return

Worst food I’ve eaten in a long time …. Disappointed is an understatement

Went for meal with family . Took 15 minutes to bring menus . Another 10 minutes before order was taken. When the food came the Carbonara which 3 of us ordered was in a small help in middle of plate and did not look like any Carbonara I had ever had before. It was totally tasteless it had no creamy sauce it was just dry and tasteless. We did complain but they took my sister's away and brought this same back. Was totally disappointed with the food.

The Salmon Fish with Mashed Potato was yummy 😋 I enjoyed eating and forgot to take a picture. I also ordered the mashed Mix Berries drink.

WE WILL NEVER BE BACK DISGUSTING FOOD NOTHING ITALIAN ABOUT THE PLACE I WOULDN'T HAVE PAYED BUT MY PARTNER INSISTED I DO. ITS DEFINITELY MICROWAVE FOOD THEY SERVE HERE.

Waiting for food was too long which took nearly 35-40 minutes. We didn’t enjoy the food. Felt it was below average. Thanks!

Nos topamos con este encantador establecimiento por accidente cuando en Glasgow el domingo 3 de noviembre. Nuestro plan original era ir a comer a un pub en algún lugar antes de registrarnos en nuestro hotel. Después de visitar dos pubs separados (de gran cadena) cuyas cocinas estaban fuera de servicio, nos topamos con Tony's en el camino de regreso a nuestro hotel. El personal era muy acogedor en cuanto entramos. Sentados en una hermosa cabina junto a la ventana. Tuvimos una agradable charla con la encantadora dama y caballero que nos atendió - chicos muy atentos - gracias. La comida era excepcional, y las porciones eran enormes. Mi pobre esposa es pequeña, y ni siquiera logró hacer mella en su plato de Macarrones. Creo que el personal inicialmente pensó que no le gustaba su comida jajaja - le encantó, simplemente demasiada porción para ella. Tenía una hamburguesa con queso y tocino, y la calidad era fantástica. También lo lavaron con una botella de rojo. Excelente comida a excelentes precios con excelente servicio - no más almuerzos pub para nosotros cuando en Glasgow - vamos a venir directamente aquí en su lugar!

Aglio e olio was like a vindaloo. One forkful and I was done. Table next to me had a pile of chillies he had picked of his pizza. Sent it back. Only thing I was offered was a glass of milk and they could take off service charge. 😂. It’s a chain but please taste the food.

The food was decent, but adding a tip without asking deserves 2 stars. I advise avoiding places like this. This isn’t America.

delivery delayed over an hour food came cold cheese has solidified cleared made and left to sit

Nothing really remarkable regarding the food. Normal attention, friendly. Excessive prices for the type of food they serve.

Order it through just eat waiting nearly 2 hours on delivery when it came it was the wrong order I ordered 2 macaroni’s and ended up with pizza chips and other stuff phoned to say about it and ask for the right order to be sent out. The man on the phone was very cheeky to me and my partner saying it’s not his and he can’t help us so we ended up having to go down to the place which was another £20 to get there and back on top of the £28 we where for the food, when we turned up he was being nice and remade the food then when we walked out shouting it’s not our fault I work in food myself and know there was a better way to deal with this would not recommend this to anyone!

Love Tony macaroni and usually have a good experience ordering it but this time was really disappointing for the amount of money spent to get wet pasta as if it hasn’t been drained properly and there was no sauce in site just dry meat on top with zero flavour hopefully this can be resolved as for how expensive it can be effort should be made into making sure customers have good and edible food

Had a fab nite and meal for my besties birthday. Staff were brilliant.

Place wasn't busy yet we got put on a tiny 2 person table waited ages to order and then pay food was bang average

I have been at this restaurant before but this time I really enjoyed my evening! From the moment I walked in, I was impressed by the friendly service. Our waiter Asi, was very knowledgeable and incredibly attentive without being overbearing. He asked what we fancy for dinner and his recommendations on food and drinks were excellent! This place is getting far better than it was before. Great service!

My friend and I both came for a dinner before a night out. To say we were disappointed is an understatement. She had carbonara and I had macaroni . It was not cooked properly cheese was like water and the cheese was clumped to my fork. Been sick all night and a sore stomach and she is the same. Won’t be back

Where do I even start? I've been to many Tony macaroni's and this has to be the worst of them all by a mile and the reason is the last part of my review Last weekend me and my sister decided to come here for food before a concert cause it's easy and comfort food to us Started off good by just walking in and being able to get a table straight away, drinks were taken about 5 mins later (two milkshakes) waited another 5/10 mins for them. The restaurant itself wasn't busy when we walked in, maybe 8 other tables. The drinks came and they weren't even half full.. but we thought okay it tastes good but we won't say anything. Girl who took our order didn't seem to have a clue what she was doing, or what pasta we ordered as 10 mins later another girl came over and asked us what we had ordered. Food came out about half hour of us being there (gepate style two half pizza and pasta and a bowl of chips) Our chips were taken to another table opposite us who had only just sat down 5 mins before. Right enough they came over and apologise and made us a fresh bowl. The pizza was good, had a nice taste but the pasta was flavourless at best. The chips came but were absolutely drenched in the cajiun seasoning so we weren't able to eat them. The portions of the food themselves were very small comapred to the ones I'd get at the same restaurant back home, but we didn't complain about anything. We then ordered two ice cream sundaes as we always do whenever we go to a restaurant and to call it ice cream is generous. It was hard to even scoop onto the spoon, it had bits of ice in it and it tasted like it had been sat in the freezer for months upon months. When the bill came, we we noticed that there was an 'optional service charge' on the receipt. When the girl came over with the card machine for me to pay, she never even asked if I wanted to add it on or not so we got charged the extra £6 odd pound. Now I might be wrong in saying this but I've never heard of such a thing at Tony macaroni. I've been to plenty in many cities and this is the first time I've ever came across a service charge and especially NOT to be asked if you want to pay the 'optional' service charge considering its OPTIONAL... baffled me Never in my life have I been so disappointed and upset with a restaurant. This was the worst experience I've ever had and will NOT be going back or recommending it to anyone

Good location, great service and value for money.

Not the best experience. Had to return my main meal to the kitchen as chicken was undercooked. Very rubbery and difficult to cut. Would also say the onion rings were undercooked too. Staff not very apologetic about the error

Visited for lunch today to be the ONLY table in, instant red flag, was told to sit there when we entered, no one served us for about 10/15 minuets staff were just messing about on the computer, food was 10/10 as always no complaints there, our lovley meal was interrupted when the waitress comes over and asks if we are done when he had half a plate full and were obviously still eating, just very unwelcoming staff and made us feel super uncomfortable our full visit,there being a service charge on the bill is a bit of a joke when your barley even served, as a hospitality worker myself i was appalled at the staff here! WILL NOT BE BACK TO THIS BRANCH

We were in yesterday 14.09.24 for a meal before heading out for the night. The machines were down for taking the orders so there was a bit of a wait but our server Jessica was fantastic explaining & apologising for our wait. Being kept informed made the difference 👍

Good food and lovely service. Mozzarella sticks were amazing!

Delivery driver was very friendly. A+

Experience was terrible. Got seated on a ripped up booth, table wasn't cleaned and had to ask for drink as no staff came over to take order once seated, their attitude was also dissapointing. Food was poor, restaurant was quiet and still took ages to come out. Had the risotto which was over salted and still hard, 'garlic chips' that had a few bits of lazy garlic stuck on top and all parties have stomach issue the next day...will definitely not be back.

Food quality poor. Spaghetti bolognese had very litte meat, sauce and taste. Ordered side salad for £3.95 which is massively overpriced. Tiny portion of what is quite clearly shop bought packet salad. Wont be returning or recommending for takeaway/de

This establishment used to be busy years ago however it seems to have taken a massive dip which is really sad. Upon booking a table I was the first customer to arrive in the afternoon, the toilets had no hand wash, most alcoholic beverages were out of stock, the floor was littered with crumbs and food from the previous day. The two women who seemed to be running the place looked like sisters, their body language gave the impression they seemed very unhappy and depressed which is a shame. The restaurant had a very death sentence vibe, the food however arrived super fast (being the only customer) and did taste 10/10. Hope this restaurant can get back on its feet and continue its business at the usual higher standards.

The menu is good, plenty of seating and we were offered a quiet part of the restaurant for our business meeting. But Jessica was amazing in the way she served not just our table, but all the tables. She was constantly checking to make sure everyone had what they needed.

A fortnight ago I was cutting through the city centre after a medical appointment. It was a long wait so decided to try Toni macs around 18:30 on the wednes

The food was lacking. In that they lacked the food we ordered and then waited half an hour to tell us. They also had none of the six beers the menu said they had on draft or any cider either. Staff seem to not understand wanting enough cutlery for the people seated and also cannot comprehend being asked for a jug of water for the table. The manager appears to be hanging on to his sanity by a thread. Avoid at all costs.

I’m not one to use hyperbole normally, but this was truly awful. Steer clear. I’ll summarise, my family’s lunch time experience in the Glasgow City Centre branch. -Understaffed. It Took 25 minutes to order, the staff were visibly stressed despite the restaurant only being a third full at best. -No pizza dough! We waited best part of an hour for our pizzas only to be told they had no dough! - big slash in the booth seat. Grim vibes So not only did we leave with no lunch and two hungry distraught kids, they had the cheek to charge us for our drinks! This place seems to be on its knees and looks like it won’t last much longer, especially if this is their best offer.

Food was a bit disappointing. Carbonara not much flavour, spaghetti was very al dente. Glad I included peas. A lot of the sauce had leaked out into the bag and the cheesecake was packed with the hot food meaning it was warm and runny.

Great service, huge portions and good atmosphere at an excellent price point. We were in Glasgow for the day and tried 2 other Italian restaurants however they were reservation only even though they were half empty, I thought they were joking but Tony Macaroni welcomed us and I'm glad we went. Truly loved the focaccia pomodoro and the Pollo alla Mariescalo which were large and full of flavor, highly recommend this gem

A very nicely appointed chain restaurant. The pizzas are very good.

Delicious and plenty of food, great staff, great drinks, good wine. Relaxed environment couldn't have asked for a better place to grab a bite after a long day.

Walked in to Tony Macaroni on a Tuesday at 1940 and asked for a table. Wah told by a young lady that the kitchen was closed. She kindly motioned towards the kitchen...it's closed.....wth Tomy Macaroni?

I’d just like to say, food and service wise it was perfectly fine. However, this is a genuine question as to why Christmas music is being played in JULY??!!! Please play appropriate music for the season?

This only got a single star because I couldn't give zero....went in today with my young daughter and sister for a quick bite to eat..1 starter , deep fried mushrooms, 2 cheese burgers with chips and 2 Sundaes...never again ... including us there was 2 or 3 other customers in the place ...several members of staff in the kitchen and 3 on the floor...took ages for the food to come, starter was hardly nice to look at...then the cheese burgers came...bland wasn't the word...chips weren't the best...then best of all...Kitchen Staff standing biting his nails in full view..20 minutes wait for the ice cream... decided to just get the bill and leave..looked like no Management in the place..don't waste your time and money...

Rarely eaten such tasteless pasta with meatballs. I would have liked to at least have something to drink, but while our neighboring table was checked four times to make sure everything was okay, my empty glass and the noodles that were slowly getting cold were ignored. However, there was another operator in charge, so maybe the lady with the braces is still learning. It wasn't a bad thing that my friend had to steal a napkin from the next table because we only got one. But a little more attention would have brought more tips.

Food was good and the waitress was nice my only issue was the £7 service charge, bear in mind we are 4, 14/15/16 year old girls going out for a meal, my friend had to put extra money in to cover it as we didn’t have enough and we weren’t given the option to remove the charge.

Does not live up to it"s name! Macaroni ?? Ive seen better come out of a tin! I don"t think there"s an Italian on the premises! Stick to family owned and run Italian restaurants, and not mock chains.

Terrible place we were sat at benches where the material was ripped. The tables were filthy with chewing gum stuck underneath as my daughter found out when she git her dress stuck. The waitress was abrupt but I think that was so to do with her poor English and understanding. The dish my daughter has was good she said it was chicken and creamy past, my son had macaroni cheese but tbe sent out plain pasta we had to ask for cheese. I have the king prawn and saffron risotto which was bland with 4 prawns and very oily. It was so bad I couldn't eat it. We won't be back it was simply awful

Whilst visiting Glasgow I visited, since I regularly get food in the Dundee branch of Tony Macaroni I figured it would be safe and up to the same quality. However the atmosphere of the restaurant was gloomy and almost slummy, it was dim and damp. The service was alright though the staff were dressed in a casual t-shirt and a pair of ripped jeans. The food was bland and served sloppily - in comparison to Dundee it was just awful.

Great service from a friendly team, with wonderful food to make it a great night

Needs new carpets looked grotty

came here after a major stomach surgery looking forward to being able to try a small pizza like I used to have a year ago. Staff looked no older than 20, not even a smile when we walked in. Showed to our table with no words and left. When they came back asked for our drinks my boyfriend ordered a water and me an orange juice. I inquired about the kids menu and got a laugh and a “you’re not under 8, it’s for kids only”. feeling a bit humiliated I explained I couldn’t eat anything on the main menu due to the size. The girl asked “why”. (Something you should never ask in restaurants/retail). I explained I have had stomach surgery to which she, and I kid you not, offered me a half portion (at full price) but only of pasta. Something I cannot eat. when I seemed shock she just smiled and shrugged. A total lack of care for anything. My boyfriend got his lasagna, it was for lack of a better word disgusting. drenched in sauce and water. And my orange juice was toasty warm. please avoid this restaurant and its staff at all costs. I feel horrified at this branch. If you’re still after it, the fort is a *much* better Toni macaroni branch.

We all had really tasty pizzas, these came quick, we all really enjoyed them and the price was brilliant! The service was friendly and quick. We couldn't fault it. We also had a great table, a booth at the window to people watch.

Has awful rubbery halloumi fries and service was slow. Don't recommend even as a last resort.

Had spicey chicken breast today. I have to say it was one of the best meals ever. My wife had salmon with crispy skin and mash and she said hers was amazing especially the potatoes. It looked just amazing. A great meal around 3pm and great service and drinks. Thank you all so very much. 😁

Its was not a nice place walls were dirty tables were not great the garlic bread was like fried bread the mac n cheese was not mac n cheese it was pasta with runny gooey sauce the chips were undercooked.. deffo will not be back

The food was okay but I was missing spices and the portion wasn't particularly large. Good Cider though.

I am big fan of all the Toni Macaroni chain. They do really great pizza and Italian food. Great cocktails too. This one is centrally located in Glasgow but perhaps lacks a little of the atmosphere some other branches have but still a good and fun place to eat.

Went here for a quick bite to eat after work - wasn’t expecting 5 star dining but was not expecting it to be as poor as it was. Place was quite empty with nice booths sitting empty and we were sat in a very small table in the corner. Ordered food and drinks which was fine. Should’ve known when our food only took 4/5 mins to come out. The chicken risotto was on a spread out on a plate normally risotto would come in a pasta bowl or serving dish not a standard pizza plate. It was just dry rice with very little watery sauce poured over. It had no flavour and was very poor. The Cajun pasta I think had been microwaved as some pieces of pasta were dry and crunchy at the sides while others were very soft and others very al dente. Had a side of onion rings as well. Didn’t taste like onions though tasted more like mash potatoes in onion ring form and were very mushy. Very disappointing. The waitress was nice enough to take all the food off the bill and let us only pay for drinks as we hadn’t even made a dent in our food and was not planning on eating anymore of it. She didn’t even seem shocked by what we had said seems like she’s heard it quite a bit. Sad but won’t be back

The portion sizes where a disgrace. My daughters kids portion was bigger than my pasta dish. Pasta with 0 meat is literally the cheapest thing on the menu and they gave us about 8 bits. Full price menu for lunch time as well. When I spoke with the waiting staff, they argued with me about it. Eventually returned it to the kitchen who then growled at me the entire time I was there. Won't waste my time coming back here. Plenty of other affordable better quality small businesses to spend your money at than this hell hole. Dreadful service and medicore food. AVOID

Good portion sizes, great quality food

Service atrocious place was pretty much empty. Server had attitude problem. Dessert menu said nardini ice cream. Which is a lie came straight from a tub disgusting yellow trash. Used to be a great place. Never again

I didn’t receive what I ordered and the food was ruined

We went to lunch and the food wasn't good at all. It was barely hot and the time it took between ordering and receiving the food wasn't even 10 minutes. My food tasted like it was reheated and it was very sloppy. Tony macaroni is really good but this branch really let their standards down

Starters were lovely, but 3 out of 4 main course dishes were wrong. The gluten free pasta came out with no chillies and tasting bland, they came back and said they had no pork so would chicken do? That was agreed but it came out with a mustard sauce instead of a mushroom sauce. The vegetables came out in a different dish. Waiter constantly tried to say that it was a mushroom sauce. They asked was it mashed potatoes or chips with a three pepper sauce chicken then brought out only the potatoes. We had to ask for the rest of the meal which was brought out 10 minutes later with a black pepper sauce. An extra fish meal which wasn't asked for was delivered and extra olives. Staff didn't seem to have a clue. It wasn't even that busy. Definitely won't be back here. I am a regular at the Motherwell restaurant and have never known the food to be so bad or the service

This location was amazing! We had a lovely sized portion of food, every staff member made it an experience and were so patient with us. We appreciate their kindness and support as we can be nervous diners! I loved the decorations and quality of food also. I recommend this place to all, and fully look forward to visiting again soon.

Love this place! Food, great value. Excellent service!

Very dated atmosphere, inappropriate music for clientele, food mediocre and not worth the money. I had 4 mozzarella sticks, 5 mushrooms followed by a prawn pasta which was ok and a tasteless, watery contadina. Staff only appeared to bring food. No attempt to ask if food was ok. Also paid £8 for a glass of wine which was roasting but no staff to approach.

On arrival we were greeted by a lovely hostess but she didn't leave her name. The place was clean and busy, but the service was slow and lacked fun, nobody asked if we had any allergies, when we got the food it was placed on the table not advised plates are hot (other places warn guests of hot dishes) the food lacked flavour and was missing sides ie chips or garlic bread. No check backs done. Left feeling unhappy but we won't be back

Whilst away on business, I decided to order a Deliveroo from here of Gluten Free Penne Pomodoro and a side of chips. Whilst the takeaway didn't take long to arrive, I'm afraid to say the quality of the food was diabolical: the Pomodoro sauce had more oil than in the river Clyde! The sauce was literally swimming in it and as a result, the sauce had completely lost its flavour. To add to insult, the chips were undercooked. I'm frankly shocked that such basic dishes could be so badly done, and I think this establishment needs to look at their chef team and retrain them in the basics. Upon speaking to the restaurant directly to give them feedback they didn't care: they were more interested in continually explaining they were very busy with at the end a very hollow, insincere apology. They may be one of the cheaper restaurants in the city compared to others but the food leaves a lot to be desired. I'd encourage you to try Glasgow's many other excellent restaurants and as a result, I won't be ordering from here again.

Today I visited The silverburn site.I got overcooked macaroni Slightly warm bread which was suppose to be toasted. When I complained the waiter argued that reason for bread being warm was because it was toasted in Pizza oven. The macaroni he felt nothing was wrong with it saying it was the same standard in all Tony Macaroni sites. I could not understand why he became so defensive was totaly hostile towards my self. Doubt I be visiting any Toni Macaront again if what I recived in food and service today is their best standard to top.it all we had a service charge added to the bill.

Not authentic Italian cuisine. They came back to see me twice to retake my order because items were missing. No campari for cocktails, impossible to accommodate if it only has items on the menu. No services, you have to be patient.

Lunch with family at Toni’s and it was terrible. Minestrone soup was like dishwater with cabbage/broccoli and carrots and served with stale bread!! Tomato and basil soup was like passata and no hint of basil!! Orders were also mixed up and had to ask for cutlery. Prices do not reflect the standard of the food!! Used to be regulars at this restaurant- not any more!!

Best lasagne I've had in ages. Tasty, hot and well presented. Excellent service and, for the city centre, amazing value. Fair wine prices too.

The food and Service is brilliant.

Came here as Tony macaroni Belfast is out of this world but unfortunately the flavourless pasta would not attract a return. Was seated next to crying children when we just wanted a romantic night before the gig we were attending

Went for lunch with my teenage son last week. It was a last minute decision to have lunch before going home. We were seated and served very quickly. My pizza was delicious and my son enjoyed his pasta. We will definitely go again.

The staff are beyond nice and friendly which makes a family meal with kids a much better experience

Staff not interested and rude. Food OK.

This was a lovely family dinner, meal & service were excellent but I think we'd booked on Teen night. There were numerous tables of kids likely aged 14-18 who were all very well behaved but as you'd expect, pretty noisy so it made it difficult for us to hear our own conversation at times. I'd maybe suggest cordoning off an area for these guys, I think it's great they have somewhere to go (and buy 2 starters between 8 😂) but maybe creating a little divide would help everyone enjoy the space. I do also have to mention that the toilets are dreadful and in serious need of a refurb, as is the carpet (which is sticky) in the stairwell to the toilets. But that can't be helped by the staff who were all fabulous.

Italian restaurant in the center of Glasgow. Very good service and the menu with specific Italian dishes.

Please save yourself the disappointment. There are lots of lovely restaurants in Glasgow, and this is not one of them.

Absolutely disgusted and appalled at the service here I ordered the penne arrabbiata which tasted fine until I got to the last few bites of the meal and found a finger nail in a bite I had took of the pasta (I am a terrified of germs)I spoke to four different members of staff for them to first try and convince me that there was nothing in it or implied that it must have been me who had put it there I offered to pay half price of what the pasta had costed and they would not have it they only took two pound of the meal which I should not of had to pay a penny for. I am a young girl and I can guarantee that an old person would not have had to pay for this meal. Disgusted.

Poor service,had to send my lasagne back plate of absolute mush, waitress had bandage on her finger with extra protective covering and very poor attitude. Starter was edible. Unfortunately not enough staff on to provide a good and efficient service.

Toni Macaroni burger was plain and simple, a Mcdonald burger tastes better. The pizza was ok. The place needs a bit of restoration. The service was good

The food is inedible and too expensive. The prawns cocktail was the worst in my life - 4 small prawns in a huge amount of disgusting sauce and small slice of an old cucumber for 8,95£ 🙄 Never again!

Perfectly good italian fare, service side seems to be taking a dip though

Visited Sunday 14th January 2024 This was my first visit to this restaurant and will be my last. I ordered 1/2 baby rack ribs with chips and coleslaw, chorizo pizza . Firstly the food came to the table too fast for being cooked. I returned the ribs as they didn’t smell right I scraped the sauce off the ribs and they looked disgusting patches of black and silvery grey slimy parts over the whole ribs. I cut into them some parts pink and no coleslaw on plate either. The chorizo pizza my friend managed to find one piece through the full pizza. The waitress serving had very long hair which wasn’t tied back in a bobble also going in and out the kitchen area ,and kitchen staff not seen wearing head hats or nets. The photos show ribs after I scraped off sauce.

Went with my boyfriend on Monday night this week. The service was ok to start. The food was horrible the starter had no taste to them. We had both ordered pasta mine came out under Cooked and when my boyfriend bought this to the server's attention they then decided to avoid us for 30 minutes till they finally came to ask if we wanted the bill. Me and my partner both have worked in hospitality for a long time and the serve we reserved was horrible. If that happened where we worked there would be a serious conversation about it. Overall I wouldn't be going back as that is overall bad management and horrible customer service.

I would say that this was my worst ever experience in a restaurant. I attended with my 2 teenage daughters. When we arrived we were told that our table was not ready and we would be seated upstairs, no problem with that, when we were seated it was as if they just put two tables together in the corner at different heights. Ordered drinks then 3 main meals, main meals came before the drinks and I had to remind them that we had ordered drinks, pasta was cold on all 3 plates, how can this be, surely they test them for heat before serving, then to compound matters they put a surcharge on the bill. I have told people and they have asked did you complain, no i didnt and I dont expect to go to a City Centre restaurant to complain in front of my 2 daughters. If the restaurant wants a tip on how to run a restaurant, take a trip along to Coias Cafe on Duke Street, night and day of a different experience.

Great food and fast service. Bit surprised they ran out of grappa. Great desserts! Restrooms were a bit dirty.

Awful… The restaurant was freezing, and the food overpriced. I could actually see my breath. Avoid this place, obviously no regard for customer service, just after your money.

Top quality will be ordering again

I love Tony Macaroni, but found it very expensive for whqt we had, even our drinks (non alcohol) were expensive

A very well organised relaxing venue ,very tasty food & all the staff very happy to help lovley place.

Food nice and value for money, but as it says on the tin. Steak and chips is steak and chips no mushroom/tomato or salad for example. Restaurant and toilets dated and need refurbishment, sticky carpet. Staff pleasant and worked hard to get all food out together on a big party.

Macaroni cheese was tasteless. Runny sauce mixed in with pasta. No cheese on top. No garlic bread or chips included in the price. No one came back to ask if we wanted another drink. Waited 30 minutes for someone to come and clear the table and ask for the bill. Ended up having to go downstairs and ask for the bill. Very disappointing. Would not go back.

We booked as a large party for a Xmas lunch. We were seated with menus including Xmas lunch options. We had a drinks order taken during which we were advised certain beer was unavailable. Around 20 to 30 minutes after being seated our server came to take our food order, this is when we were advised there was no turkey and there was a dessert unavailable. We asked for the manager who looked like he was giving the server in to trouble and then very reluctantly came to our table only to make us feel that it was out fault that a food delivery hadn't arrived. All we suggested was that we should have been told what was not available when we sat down. We then had to ask him to tell our other tables what wasn't available - turkey, so no Xmas lunch option or festive pizza and no sticky toffee pudding. We go back to our menus. Our lovely, polite, server comes back, asks what we would like and we jokingly ask what isn't available to which we are told there is only one steak! Yes, things happen, deliveries are delayed but the communication and attitude of the manager was terrible! Another table of 2 actually left because they had been ignored completely l

Table of 12 pre panto meal . This place needs to seriously look at it pricing. All food was perfectly edible if not spectacular but £17 for 2 x 175ml glasses of prosecco! Kids Mac and cheese ( for 6 year old ) 8£ . Basic pasta penne pasta £15. Go to di maggios instead . Piss taking prices for stuff I could rattle up better in my kitchen.

なるほどね。。 説明なしで、ServiceChargeが取られるのね！ いいんですが！そうなのか…！ いいんですけどね！そうか〜！！！