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3.9

Based on 978 opinions finded in 2 websites

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Nº 1812 in 2812 in Glasgow City

Nº 99 of 130 Italian in Glasgow City

CUSTOMERS TALK ABOUT DISHES WITH..chickenroundcookedpastaeggsrisottocakeoldsaladpizzacoffeemozzarellaspaghettiprawnsbeautifulmust

comment_iconOpinions

Very high standard of restaurant.

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Jane Caroline Hoggan . 2024-10-20

MORE AT Google

Absolutely delightful food and friendly waitstaff. Love coming here for lunch after church on a Sunday

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Talan Ferris-Morris . 2024-09-15

MORE AT Google

Spotlessly clean restaurant offering breakfast, lunch and dinner or pop in for coffee. Lovely relaxed atmosphere with great service that does not rush you. Toilet facilities available and are also spotless. I went for breakfast and it was delicious with poached eggs beautifully cooked. Would definitely visit again.

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Beth . 2024-09-03

MORE AT Google

Only had coffee but lovely little cafe just at the start of the dunes, absolutely spotless and only €2-50 for coffee and a brownie ☺️

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Edward Mc Millan . 2024-09-02

MORE AT Google

Very good food, brilliant staff, but very noisy. Not the place to go for a romantic night out unless you like shouting at each other.

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Alastair Alford . 2024-08-17

MORE AT Google

Excellent breakfast and friendly service

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Ronald Judge . 2024-08-17

MORE AT Google

Food and service were excellent, no change.

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thomas reid . 2024-08-09

MORE AT Google

We are local and popped in for a wee bottle of wine in the late afternoon. We felt very unwelcome and felt we were in the way of customers purchasing food. Our needs were not met and we felt staff were unfriendly. We would have stayed longer and purchased more however we felt we wanted to leave. We will nor be back!

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Norma Mccorkindale . 2024-08-07

MORE AT Google

An accidental find. Lovely food and friendly service. On a lovely evening in Glasgow, it was just perfect. Thank you.

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T M . 2024-08-02

MORE AT Google

Very polite staff, and the food was excellent

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Zero Xr0 . 2024-07-24

MORE AT Google

Well, this is a great little restaurant aimed at diners from the Westend of Glasgow and is always busy with local people. And I must recommend it to guests at Hotel Du Vin just round the corner - if you don't want a meal in a stuffy, expensive hotel restaurant, then this is the place to go! The staff are lovely and backed up by a great chef in the kitchen. I had the risotto - delicious! You should probably book.

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M. Hulot . 2024-07-19

MORE AT TripAdvisor

Only popped in for coffee but the service was great and sitting outside on the terrace was lovely. Will be in for food soon. Excellent. In for dinner, food was excellent, staff were great. Be back soon.

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Alan Patterson . 2024-07-18

MORE AT Google

What a lovely place . The staff were delightful And the food was fresh home cooked and tasty Will definitely return

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Jackie Webb . 2024-07-14

MORE AT Google

The cafe itself is a really nice room and our minestrone soups were delicious, however we had to wait over 15 minutes for them despite the cafe being fairly quiet. We then wanted to order coffees but the staff had disappeared for over 10 minutes, so we went up to the counter to seek them out - they were all gathered at the entrance to the kitchen out of sight of most of the cafe, having a good blether. We just settled up and left.

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Mike_N_Glasgow . 2024-07-10

MORE AT TripAdvisor

Overly priced...mediocre food...staff only engage if you are typical west ender !! Unfriendly owner..noisy. they obviously don't read trip advisor reviews!

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Jeanette (jinty) . 2024-07-06

MORE AT Google

Not been here for a while so decided we would give a try. Staff attentive if you fitted into their image ie my friend was complimented on her jewellery. Her nails! I was ignored ! Food mediocre and expensive. Owner picked those to chat to. Would have been nice if he toured the tables and said hi..is all OK? Restaurant noisy when chairs moved..ever thought of felt tips on chairs to deafen the noise?defo won't be back!

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jintz . 2024-07-04

MORE AT TripAdvisor

Great place for coffee, the staff are delightful and the space is light and airy. Outside space too for the few days in summer when it's warm enough.

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Heather Daniel . 2024-06-29

MORE AT Google

What's going on. Wait times for courses over 40 mins. Bruschetta burnt, pizza completely burnt . Really disappointed in the quality of food. We weren't the only ones having to wait. I get there can be staff issues but no communication. Pictures say it all. I had to give up cutting it was that hard.

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Vikram Seth . 2024-06-17

MORE AT Google

We were staying at Hotel du Vin around corner and this became our most frequented cafe. Had breakfast and couple of dinners and enjoyed each meal. Service was prompt and friendly. Good selection of menu items and specials.

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jmckphil . 2024-06-15

MORE AT TripAdvisor

Staff laid back but efficient. Was a birthday lunch and they very happily brought out a cake with candles and sang!

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kay fox . 2024-06-11

MORE AT Google

Delicious food served to a high standard. Lovely surroundings with a view of the tennis courts

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Cait Sollas . 2024-06-04

MORE AT Google

Very good food, completely overpriced.

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Nancy Kerr . 2024-06-01

MORE AT Google

Bad experience twice. They are either consistently understaffed or the service is just terrible. Took close to 30 minutes just to get a drink. We left before ordering food and went down the block. Don’t go here if you’re an American.

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Ian Fredrickson . 2024-05-31

MORE AT Google

Costa del Parma. Amazing space and food

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Brian Apple . 2024-05-18

MORE AT Google

Amazing food, Cacio e Pepe is the best in Glasgow, the Tiramisu is also delicious. Would definitely recommend.

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Kate Smith . 2024-05-18

MORE AT Google

I am giving 5-star service because of your amazing waitress Niamh! In a busy lunch hour she was still smiling, she was still happy to help. The restaurant was fully booked and instead of saying NO we are fully booked, she tried her best to find me a table and give me an amazing experience. Thank you so much, Niamh! You deserve an award of kindness!

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Vivian Stergiopoulou . 2024-04-27

MORE AT Google

Went in about 11ish for late breakfast eggs Benenedic very nice... staff lovely coffee excellent ..

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Michael McLaughlin . 2024-04-23

MORE AT Google

Modern style café with a friendly and quick service. The breakfast is very tasty. The café sits next to popular tennis courts. Free parking is a challenge in the popular West End. The café is not too far from the Great Western Road, this means, getting there is quite easy.

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Jorn Mehnen . 2024-04-20

MORE AT Google

lovely cosy wee restaurant no complaints food wise from any of our party... the cajun chicken calzone is the absolute business !!!! 👍👍👍

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Buster Le BRATT!!! x . 2024-04-02

MORE AT Google

Great, modern Italian restaurant. Service attentive and friendly. Catered for two small children with ease. Do a splendid birthday cake too.

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James Toal . 2024-04-02

MORE AT Google

Food took so long me and my friend waited over 3 mins for our order while people were server before us.

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Funmi Adeniyi . 2024-03-24

MORE AT Google

Very nice staff and setting but food was not if a good standard. Focaccia was still part undercooked and pasta served was over cooked and gloopy. Prices charged were high for the quality of food served. I don't think may Italians would call this authentic Italian food

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ianc2004 . 2024-03-20

MORE AT TripAdvisor

Really terrible. Fridge cold chicken with fridge cold lettuce. Tasteless and horrible. Warmed on arrival that kitchen was closing soon. Therefore expect lousy food?

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Nigel Hedley . 2024-02-26

MORE AT Google

Fridge cold lettuce with fridge cold chicken. Tasteless and horrible. Warned on arrival that kitchen was closing in 10 minutes. Therefore expect lousy food?

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nigelh750 . 2024-02-26

MORE AT TripAdvisor

Enjoyed our lunch - my cajun chicken was fab. Thank you chef. Waitresses were super n service was great. Was running for bus and friendly waitress made sure she got the bill sorted, flagged down the bus for me and saw me off. Was very impressed. Well done . Enjoyed my experience..

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Santha K . 2024-01-21

MORE AT TripAdvisor

Chanced upon this lovely restaurant after a couple of nights stay at nearby hotel in Devonshire Gardens. The staff were very friendly and helpful (particularly for me with my food allergies) and the food was delicious. If I’m in this area again I’ll be making a beeline for this place as I’d love to try their lunch/dinner menus. Well worth a visit.

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S M . 2024-01-21

MORE AT TripAdvisor

13 January 2024 I have just left Caffè Parma. I was simply having a glass of wine with friends on this occasion, still the same goid vibe and friendly staff. Tomorrow morning, like most Sundays, I'll meet a friend for superb coffee and one of the best croissants in Glasgow. Since my last review I have had several lunches - same as ever - excellent. 5 November 2023. The review below still stands. This morning I had breakfast. I was being good so croissant rather brioche bacon bun! I have also had several lunches recently. As good as ever. ORIGINAL REVIEW Caffe Parma is a continuation of one of the best Italian kitchen traditions in Glasgow - a city in which there is no little competition - think Parmagiano and Paperinos. The location is a most pleasant spot in the north West End. More vital is the food. Genuine regional cuisine, sometimes with a little twist. A changing menu to banish boredom, with a monthly Italian regional selection. A carefully chosen, knowledgeable wine list that is not just value for money but very high quality. And the fifth star is totally earned by the staff, front of house and in the kitchen. Bravissimo!!! Caffè Parma came out of the Covid lockdowns etc well. It seemlessly brought back its marvelous combination of excellent food, good vibe and the ever superb staff, front of house and kitchen. I can also now recommend their breakfasts. Great coffee, some of the best croissants in the West End and various hot dishes, eggs + and for real West Enders, brioche buns with bacon or links sausage. Since I last posted a friend had a birthday celebration for about 20. Wonderful reception on the terrace, bubbles and then a superb lunch. Really relaxed occasion, loads of chat, laughter, craich, and that service! I go a lot so the other stuff I ticked relates to a lunch I had about 3 weeks ago.

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Robin Shannan . 2024-01-13

MORE AT Google

Opted for the Christmas menu and it did not disappoint

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Susan Faulds . 2023-12-18

MORE AT Google

Really nice service, quick and no fuss.

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Gerry Taylor . 2023-12-02

MORE AT Google

Not very excited about the place although it is usually fully booked at the weekend. It seems that the staff is so overworked, they have no time to positively interact. May it is just my personal experience. Food wasn't great either. Sorry but just reflecting on my personal experience.

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Zaid Kamaliddin . 2023-11-24

MORE AT Google

Relaxed atmosphere, friendly staff & great breakfast. I would definitely recommend a visit

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Lorraine Dargie . 2023-11-12

MORE AT Google

Great spot! The team was wonderful, the menu had a lot of options, and the food was great. I will be coming back!

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Angela D . 2023-11-10

MORE AT Google

Fabulous meal. Staff were so attentive and helped to make our evening relaxed and enjoyable evening. Everything was delicious. Will definitely be back again.

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Audrey Moore . 2023-10-27

MORE AT Google

I’ve been here a few times now as it’s a very handy location to where I live & have used it a few times to link up with clients & friends. Unfortunately that will be the last time. On the whole, the staff are very friendly the food is ok but what leaves me with a stinker is the attitude of who I would assume is the owner. An older gentleman, seems very friendly to selective clientele. It seems that if you don’t look like a “Rich West Ender” he will walk by without as much as an acknowledgment but will stand at the table next to you laughing heartily and joking with customers that appear well off. I like to eat my food in peace but a small “hello, how is your food going” is acceptable customer policy. Three times this has happened & with this type of ignorance there is no way that I can put my money in this guys pocket. People like that seem to forget that money is money & customer care is a quality that should be a priority in a business. I thought it was just me that noticed that but when my guests mentioned it I knew this was an issue . He’s obviously got a bad attitude & I really feel for the staff that work there if that’s how he acts towards paying customers I can only imagine what he is like towards them. On the contrary, there’s a girl who going by look I can assume is related to him- she is the opposite & very helpful but unfortunately it’s him that ruins my eating experience. I will never be back

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TopMuncherr . 2023-10-27

MORE AT TripAdvisor

My daughter and I had an impromptu meal at Cafe Parma. We shared a pizza and a couple of side dishes. As per, the food was delicious and the atmosphere very relaxing. Lovely evening.

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Marjory Crighton . 2023-10-19

MORE AT Google

Recommend the pizza, staff polite

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Andrew . 2023-10-06

MORE AT Google

Pricey but delicious food and great service. Would recommend to anyone who enjoys proper Italian food.

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Edwin Lam . 2023-10-06

MORE AT Google

The pizza was great and the Service was excellent.

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Lee M . 2023-10-02

MORE AT Google

28 September 2023 @ 1740 hours. Dear Caffè Parma team. My first visit to Caffe' Parma meeting friends from New Zealand. Fantastic food, fantastic service. We all had beef Tagliatelle with Garlic bread delicious and you're cappuccino coffee was the best Thank you Caffe' Parma team

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Paul Roose . 2023-09-28

MORE AT Google

Great location. Friendly and efficient sevice. Casual lunch was excellent with Calamari tender and crisp perfect tempura. Prawns and avocado well presented and delicious Over all, to be highly recommended.

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dralexander1 . 2023-08-29

MORE AT TripAdvisor

Best service from any restaurant this year. Thank you, girls. The food was excellent. Among the meals we had were, Calamari fritti, Fritto misto, Chicken Milanese and some pasta dishes. Each dish was perfectly cooked. A wonderful dining experience.

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Frank Margiotta . 2023-08-27

MORE AT Google

Had a lovely evening last night with friends. Food was delicious, staff attentive and pleasant. Thoroughly enjoyed my evening.

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Thomas Cranney . 2023-08-19

MORE AT Google

Popped in for a beer, really friendly and great yo watch the tennis

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Gary Mclinton . 2023-08-09

MORE AT Google

Great for drink can't wait to try food next time

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David Buchanan . 2023-08-03

MORE AT Google

Lovely venue! Not massive on Italian myself but enjoyed the food! Nice atmosphere! Staff very attentive! Standard pricing for that area of the west end of Glasgow. Would visit again.

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Danny Gordon . 2023-07-30

MORE AT Google

Went here for the first time recently as heard good things. Lovely restaurant in a nice location in an area i know well. Service was good, friendly helpful and efficient. I don't like super fast service as i like to relax and take my time so this was ideal. Waitress wasn't knowledgeable on whisky but was happy to find out for me what was available. A spirits menu would have been useful. The food was good. Deep fried squid with a dip which was delicious and not at all greasy. My main was squid ink pasta with mixed seafood. Again delicious. Pasta well cooked and contained mussels, white fish, a large scallop and squid. I didn't order a dessert. I felt the portion size was a touch small though. I walked home which took 25 minutes and i felt hungry when i got in which is very unusual and i don't have a huge appetite. It is also expensive compared to other Italian restaurants but that is down to local and ambience, both of which are great. Would i go back? Service and food were good so probably but i would order something more substantial next time.

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fraziel . 2023-07-22

MORE AT TripAdvisor

Great food and a friendly relaxed place. Lots of regulars in but as a visitor not a problem.

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Paula Neilson . 2023-07-10

MORE AT Google

We found this purely by chance as it was just around the corner from our hotel. So we popped in for lunch before going on to explore Glasgow, which we were visiting for the first time. My wife had a salad with hot smoked salmon and I had a risotto with prawns, tomato and nduja. We were both more than pleased as I rate my risotto as the best risotto outside of Italy. As a result we ended up going back for dinner where we both had excellent pasta dishes, lasagne and Tagliatelle with ragu. In fact, on the next two evenings we went back for a nightcap. On the last evening the owner came over to chat with us; he is a native of Parma and was a most charming person.

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Magpie1944 . 2023-06-25

MORE AT TripAdvisor

Great location overlooking the tennis club pasta was very poor tasteless the pizza was ok considering the prices will not be back

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Jazz4880 . 2023-06-19

MORE AT TripAdvisor

Food was really tasty. Menu has a good selection. Good service. Will be back for sure.

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michael wilkinson . 2023-06-11

MORE AT Google

Despite reading some mixed recent reviews I booked a table for dinner as this was one of my girlfriends favourite restaurants prior to Covid. Food was good if unremarkable, probably priced above the flavour & quality on offer, but it was still a good dinner & was probably matched what I was expecting. Starters: Bruschetta, nice but toast was a little burnt & would have been better with some extra seasoning. Calamari, again nice but some bits very chewy. Mains: Linguine Vongole, nice but served a little cold. Chicken Milanese, pretty good, couldn't really fault it. This is right between a 3-4/5. The restaurant is in a lovely spot, overlooking the tennis courts. I will be back sometime.

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andrewb19 . 2023-05-31

MORE AT TripAdvisor

Our first time here a very popular restaurant it was very busy with young and older diners. The staff very attentive and helpful, young girl gave my wife a cushion as we hadn't realized when booking outside some chairs are high which wasn't comfortable for her, as it was full to capacity this time, we will ensure we ask for low seating. Staff apologize for this but we totally understood the situation. The owner poured our wine and was ensuring that we were enjoying the meal. It was situated overlooking a tennis club, and the restaurant has a very good vibe and social mix that works well. On a sunny day it's a great place to relax. Myself and my wife have traveled extensively in Italy and have experience of fine dining, and excellent service, and we certainly highly recommend this fabulous restaurant. The food was to a high standard and we will return soon.

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Michael Cochrane . 2023-05-27

MORE AT Google

A local for us,nothing beats a glass of wine on the terrace overlooking the tennis! Invariably we order food, though usually that's not why we went in....the aroma of roasting garlic is smelt all the way from our home, so it would be rude not to partake. Staff ate always pleasant and professional and manage to find a wee spot in the sunshine. Our favourite dish is the tagliatelle bolognaise and rosemary focaccia and we also like the small plates and mozzarella sticks!

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M Fisher (Mrsf) . 2023-05-25

MORE AT Google

Lovely relaxed atmosphere, we did half & half - cacio pepe & Cajun chicken calzone, both superb. Also mozzarella sticks to start - yum!

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MariSlav2020 . 2023-05-17

MORE AT TripAdvisor

My husband and I went there, we ordered pizza, salmon salad and coffee. The food was delicious. The service staff was very good.

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Khwanruen Kaenket . 2023-05-09

MORE AT Google

This is a place I want to like BUT i have given this place soo many chances staff always nice and friendly food really disappointing

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ThomasC4170 . 2023-05-06

MORE AT TripAdvisor

Place is a bit cramped. Food and service great. Not cheap but reasonable.

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Derek Biggerstaff . 2023-04-04

MORE AT Google

Wonderful food, excellent service!

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Melody Williams . 2023-03-27

MORE AT Google

I was out for dinner at Caffe Parma. The Chicken Cacio Pepe Salad which I ordered was absolutely covered in salt, making it impossible to eat, so I left it and called the waitress and explained my concerns to her. She said she would tell the kitchen staff about it and asked me if I wanted anything else. I said I cannot have anything else as the taste of salt was all over my mouth. I literally needed to drink liters of water to dilute it. She brought me the bill only to find that I was fully charged for the Chicken Cacio Pepe Salad which was covered in salt and not edible. I was shocked at such lack of care and of course I will never set foot again in this place.

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Camper644717 . 2023-03-15

MORE AT TripAdvisor

A real hidden treasure. Food was outstanding and would recommend the place to everyone I low know.

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Megan Ponton . 2023-02-28

MORE AT Google

Visited for breakfast and really enjoyed it. Had the granola along with a roll and sausage. Trying to balance the diet there. Both were brilliant and would have both again. My wife had the poached eggs with avocado and loved it. Staff very friendly and welcoming. Will be back.

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Calum Russell . 2023-02-16

MORE AT Google

friendly service and a great environment for a coffee. Didn’t try the food though!

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FT . 2023-02-11

MORE AT Google

This is a very nice restaurant in the heart of Hyndland, a quiet and niche neighbourhood in Glasgow. The atmosphere is homely but sophisticated. Food is great, particularly if you like sharing or you go out with a group, since portions are generous and there is so much variety! The menu changes over time and there are the specials of the day. Be careful as pizzas are filling and big!

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Maria . 2023-02-07

MORE AT Google

Food was good. I'd say it was too large and we could've shared. But, we also didn't need to have a starter. Would go back

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Michael Armstrong . 2023-01-30

MORE AT Google

If you don’t book, please don’t go. We felt terrible because we arrived there and we saw an empty table, with no reservation sign on it, so we seated. And then somebody came and asked if a person had put us on the table or we had seated by ourselves and told we couldn’t be there, unless we had the meal for one hour, because the table was supposed to be available in one hour. So we ordered and ate everything in a hurry with our children, we couldn’t get any dessert and plus feeling like we were the wrong ones to have seated in an empty place. Terrible experience.

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Lívia S . 2023-01-21

MORE AT TripAdvisor

I mean... its ok. Nothing special

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Lisa McGinnes . 2022-12-11

MORE AT Google

I would give more stars for service but I'm limited to 5. We had an excellent lunch there. The food was great and not too expensive. I loved the half portion option too. Great for those who can't eat a full portion , like our 95 year old aunt who was visiting with us. Overall a great experience 😊

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Kenneth Kettings . 2022-12-04

MORE AT Google

Excellent breakfast, as well as lunch and dinner. Best waffles ever. Beautiful outdoor seating on nice days, overlooking the tennis courts. Good atmosphere, always busy.

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Ashlee W . 2022-11-30

MORE AT Google

Out today for a walk and decided to go in for coffee/scone. Well what can I say... absolutely delicious, coffee was really nice, and scone was hot. Service was with a smile and very attentive. We will definitely be back.

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Shelley Byrnr . 2022-11-29

MORE AT Google

We had a lovely lunch, service was quick, food was fresh and well presented. It is a good location to enjoy some people watching as lots of windows and looking out on a busy street and into an outdoor tennis court.

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Mel L . 2022-11-27

MORE AT Google

Lovely atmosphere. Fantastic staff. Good food

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Jim Dolan . 2022-11-26

MORE AT Google

Wij hebben hier ontbijt genuttigd. Een gezellige knusse eetgelegenheid. Ook zeer geschikt voor lunch of diner. Vriendelijk personeel.

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petersw2507 . 2022-11-06

MORE AT TripAdvisor

Lovely scallops. Lovely seafood ravioli. Cakes to die for. Toilets immaculate.

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k s . 2022-11-01

MORE AT Google

Great little cafe. I had the black pudding eggs Benedict and it was delicious.

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Gus Ferguson . 2022-10-22

MORE AT Google

Delicious as always and so accommodating!

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jennifer m (Jen M) . 2022-10-12

MORE AT Google

An absolutely horrid experience this evening served by a manager by the name of maria. Owner not present. Rushed out, lights turned off above our heads with 15 minutes to go, food took forever and when it did eventually arrive it wasn't nice. I had a bit of my gamberoni and then returned it. The manager I repeat was ridiculously rude. Initially had to be called to take our order despite the restaurant being quiet. And to make it even better, in the end, the girl in the bar began making a huge racket with the ice bucket and when clearing up, again, a sign that they were in a rush to get us out. I can't emphasise again, just how rude the manager was. Will not be going back and I suggest anyone reading this, finds a better Italian restaurant in Glasgow which there are plenty.

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Morad Bhatti . 2022-10-03

MORE AT Google

Great for a coffee or a bit of lunch

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Brian Jones . 2022-09-29

MORE AT Google

Loved it 😍 atmosphere was amazing 👏

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FALAK COSMETICS . 2022-09-24

MORE AT Google

Lovely food, nice atmosphere, one of my favourite places to eat in the west end.

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Natalie Jeffrey . 2022-09-19

MORE AT Google

We had a lovely pasta dish in this rather pleasant bistro. When I showed my wife the message about upset stomach she became afraid. Perhaps before posting serious stuff medical evidence is best or direct complaint to owners.We enjoyed penne with Italian sausage and a Tortelli. They were good and with a little Chianti even better.

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GlasgowMak . 2022-09-17

MORE AT TripAdvisor

Food was nice Unfortunately the waitress with the blonde pony tail was incredibly rude and cold.

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Joshua Abraham . 2022-09-12

MORE AT Google

Second time I’ve been and unfortunately on both occasions given the worst table which is on the right hand side at the end of a small corridor. Service is very slow because staff can’t see you. Table was very scruffy (needs to be upcycled/table cloth). Also, that area was full of flies which was very annoying. However, food was very good and reasonable. Just not a great overall experience.

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Iain Ross . 2022-09-08

MORE AT Google

Attended for evening meal with friends where I can only say all 4 of us were very disappointed. Food was average, staff not engaging and appeared to not have any customer interest , training would be advantageous . Felt pretty expensive for what was overall on offer. We were not advised premises closes at 1030pm ! Only realised this by lighting being dimmed . Disappointed!!!

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Helen Ward . 2022-09-05

MORE AT Google

Great food. Good service. A bit pricey though

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John Gillespie . 2022-09-05

MORE AT Google

Wonderful Italian cappuccino and croissants

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Gilberto Miglio . 2022-09-05

MORE AT Google

Very slow service and exceptional rudeness ruin a pleasant local hang out. I took a friend here for lunch today and she came away in tears. The service is always slow, even on a day with few filled tables and only an order of coffee and cake, but usually it's worth overlooking that little annoyance as the atmosphere and outdoors area is very pleasant on a sunny day and the staff, if a little slow, are none the less very friendly. The female manager during the week days is charming and kind. Today however the experience with the man running service was awful. He was downright rude to my friend and told her if she wanted 'fast' food she should go to MacDonald's...This frankly shocking comment came when she dared to ask how long her scone ( it was sitting on the bar table) would be after over a 20 minute wait. This wait in of itself may not have caused her to feel impatient with the service had she not already waited 30 minutes for one piece of bread to go with her soup, which was cold by the time it arrived. The male server then asked her if she expected to be served before everyone else, which seemed to be a quite preposterous attempt at trying to guilt her out of raising an entirely mild mannered complaint. The food is nice, not exceptional, but nice. I have been a frequent customer to this point mainly because it's a friendly local spot for a nice coffee and a chat. The level of unnecessary rudeness to my friend and the fact this slow service has been remarked upon time and again by other friends and colleagues has encouraged me to write a review I would rather have left unsaid. A customer is entitled to some level of respect however. A soup, salad and a cake from the bar ought not to take 2hrs to serve, ever. It most especially shouldn't come with insults and sarcasm when that time is remarked upon. The man in question is usually a friendly person but soured in a flash. I always fight the corner for waiting staff at restaurants as I know it's a tough job keeping customers happy and the food and wine flowing smoothly, but rudeness this extreme in customer service is absolutely unforgivable and I hope the person in question was just having an off day. I know we can all have those. They did say they were understaffed today and perhaps this stressed him but this doesn't account for the slow service more generally every other day, unless they are permanently understaffed, nor in any way excuse the incivility. My friend was polite in raising her question re the delay. There was no bad behaviour atall on her side, no raised voice, no cutting remarks, which makes the response all the more shocking. I can still barely believe it came out his mouth... "If you want fast food you should go to MacDonald's " Wow, just wow.

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Maresa Segura . 2022-08-31

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It's eternally popular. But I suspect it's location and the ability to be seen that serves it well. Whilst I have never had a bad meal here, the food rarely sparkles and the prices have climbed way ahead of their competitors. You could genuinely eat cheaper and better on the canals of Venice than on the streets of the west end.

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Martin Jordan . 2022-08-29

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Last visit was very disappointing . Really regretted it as a venue for a guest . Cold meatballs by way of cicchetti amongst some others . Perhaps not in the microwave long enough ? Absolute age for three pasta dishest to arrive ( 59 minutes)...

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Marlinspike1of4 . 2022-08-22

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Visited last Sunday and both had 3 course lunch - main course was a chicken dish. Around 4/5hrs later both of us were sick and could only put it down to our meal as we both had the same. We both have strong stomachs; something was clearly off!! Locals to area, and won’t be returning…..tried Devonshire yesterday - food quality different class.

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Louise K . 2022-08-22

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Food was good but they can train up the management staff especially a blonde woman that works there...from the start of when we arrived just had a bad attitude. Wouldn't be returning back too soon to this place. Felt I wasn't welcomed as we were a group of 10plus people.

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ISMA izzy . 2022-08-16

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