Tong Garden Centre in Bradford

We have been several times to the Grotto which isn’t cheap. This years Grotto was poor. The interaction from the entertainment team was rubbish (they all seemed low in mood), not small child friendly and having to walk outside round a a lake in cold temperatures with young children wasn't nice. The Father Christmas was great. Won’t be making the 50 minute trip again.

Good value kids really enjoyed the experience and Orr was nice they got the chance to choose their present

Tong garden centre is a really great place to visit. For plants, aquatics, indoor ornaments,kids toys, clothes etc. Today was a great visit. Also had lunch whilst we were there. Plus all the Christmas decs and light's ornaments were out. The staff are always friendly and helpful.

Absolutely amazing experience, made my daughter feel so special and she loved every second of it, really worth every penny, would recommend to everyone

We enjoyed the santa experience and very surprised by the toy at the end as there was such a choice and better than normal gifts that you get from seeing santa. The elves were very good and full of personality too, santa funny too. The only thing missing was Santa asking what the kids would like for Christmas and maybe the early present coming from him but I appreciate the choice or how good it was might be lost maybe?! Overall good for what you pay!

This was an excellent experience for all the family including the 3 month old youngest, the 3 year old, their Mum, Auntie and Grandparents. We will definitely book again next year. Thanks Tong Garden Centre

It was absolutely amazing and the santa was the best. My grandsons loved the experience

Came to tong garden centre for the second time to see Santa with my grandson it was a lovely magical experience staff are lovely better this year as they did smaller groups of children it felt more personal the shops and cafe was also very nice lots to look at good atmosphere

Lovely garden centre to walk around with loads to see. Had some food and drink from the cafe which was also great. Can spend hours in here tbh! Fantastic at Christmas time. Cute day out!

Don’t think it was that exciting really … and Santa didn’t even ask the children what they would like for Christmas

Absolutely amazing once again! We have been twice now with our children (6 has autism and 2) and they have both loved the experience. They are friendly and play their roles perfectly for the kids. It’s the right length of time going through the experience and the Santa was spot on! Even my 6 year old wasn’t overwhelmed or anxious. Worth every penny and miles traveled to visit! Will go every year.

Magical Christmas shopping! Also santa, who was amazing x

Massive garden centre with a variety of things to buy and a great cafe with lovely food and fantastic staff

We went with our 2 year old grandson. We arrived just before our time slot and were shown where to go. We were met by Santa's elves who were very jolly. We were then led through the path which was nicely decorated along the way eventually leading to santa. I did feel that this part was rushed, maybe because 2 year olds are a bit slower at looking at everything. Santa was great and very interactive with everyone. After photos we were taken to Santa's shop where children were able to choose a toy from the shelves, there was a great selection for everyone. Overall it was a great experience and worth money.

We went for the Santa experience with our 3 year old. We were taken through on time, no waiting around. There were Elves to guide us and I must say everyone of them was smiling, happy and friendly, which made it even more magical for the little ones. The displays & lights were lovely, obviously a lot of effort was made. Santa was great, the children weren’t rushed and made to feel special. At the end the children got to pick a gift in the workshop and all gifts were fabulous. I’d give this experience 10/10, I’ve got a feeling it will be a yearly tradition with our boy 👍

Took my little one to see the Christmas grotto on 11/12. I don't think it was value for money. The elves were rushing us. To be quick. We couldn't properly take pictures as they were taking us from one setting to another real quick and even doing hand gestures to say hurry up. They gave us reindeer food but there wasn't actually any real animals involved. For the price charged they should have been. For day time visits the price should be adjusted as you can't see the outside lights by the lake.

How disappointed I was with the santa experience this year ,boring ,santa was miserable and hardly said anything to the kids,my granddaughter 2 and another family aged 4 and 10 months .The present broke by the time we got to the cafe a horrible doll legs came off ,arms came off ,hair came out absolute rubbish. Not only one who's noticed the difference my grandson went with his parents and waited ages in a queue then disappointed with the santa.What happened to the adventure and the story telling and fantastic shop .Feel like Tingley got the budget this year , come on Tong you were once one of the best around .. Not this year

Just had breakfast with santa... What a really nice experience for my daughter and a really nice place to have it in i would highly recommend doing it. it's a lovely garden centre too definitely worth a look around they have some beautifu amazing things there...

Good garden centre lots of choice and a nice restaurant, now has a restaurant up stairs everything seems to be quite expensive

Visited numerous of times always happy with the helpful friendly and polite staff, recently went to santas grotto! We loved it making it so special and magical for our little boy, officaly his first visit to see santa! Without feeling rushed, the elves and santa where fantastic, helping us create some unforgetable memories! Highly recomend and thank you for a magical experience!

It was great but I feel like the elves needed to read the audience a bit better. There were 2 young toddlers and a baby in our little group and the story telling went completely over their heads. They would’ve been better trying to interact with them more without going over the top. Also, didn’t like sharing the Santa moment with other guests.

Huge centre with a fantastic Christmas range, highly recommended 👌

Nice place just expensive products

Lovely Xmas display. Super soft play

Fabulous garden centre where you can buy just about anything for your garden and home. There is also a great cafe and restaurant. Incorporates various other outlets such as Bonmarchè and Pavers. Their 'Green Card' membership gives great discounts on many items.

Very festive and fab new look. A great place to spend a few hours and a few pounds!!

Excellent place for a Sunday afternoon and brilliant cream cakes 2 for £4

Far too busy!!!Could not get a place in upstairs restaurant.An hours wait!!Popular with hundreds of tourists.Too busy for me

It was ok apart from the cafe. Can’t see anything you want to buy due to the stupid lay out. Only had cake and drinks yesterday on sale and not helpful staff.

Went for a Christmas tree today. The gentlemen that helped us was friendly and helpful. They also have advice on how to care for the tree. Excellent service

Great family day out especially this time of year

Had a fab experience. Santa this year was so funny. Plus having a real beard made it more special.

Good place to walk around in this weather. Lot of Christmas deco on display. Good food.

All your gardening needs and a lot more and the cafe is great too.

Santas grotto was very poor not magical at all plus you are in the grotto with other families which for the price is ridiculous. Tong garden centre its self is lovely just a shame about the Santa as he didn’t have a clue and neither did the elves.

Get place to go , just on the way to Harrogate so decided to stop of here for a look around. We'll worth it.

Booked the Santa's grotto experience for the little one. It was well organised, staff/ elves were very helpful and polite and really good with the little ones. 10/10 for Santa's efforts. Overall, it was a great setup and a wonderful experience for the kids.

Very busy today! Christmas! Super helpful staff though.

Really great place to visit, very large and had a large variety of things so something for everyone

Fantastic displays of Christmas related items.

Santas grotto wasn't great. We went to the Tingley one last year and it was great really interactive. This year at Tong it was really disappointing. no real interaction, an elf who looked liked they didn't want to be there. She just walked us through the various rooms, no story telling at all. Choice of toys at the end poor compared to previous years. Quick sit down with santa which felt rushed. Not worth the money at all

At the Mezzanine Restaurant, I enjoyed a Classic Christmas Afternoon tea. A special occasion, for 3 Thursdays in a row, around Christmas season. Very nice, well prepared, christmassy atmosphere with vintage Christmas songs live. Staff was friendly and polite.

A fantastic experience for my children. The event was well organised, and the staff were amazing. They went above and beyond to ensure that my autistic son was comfortable at every stage of the experience. And to meet the actual, real life Father Christmas! That was a treat I was not expecting ♡

Lovely effort gone into the decor and outside bit etc but I didn’t realise we would be going into the grotto with other children and families. Standing in a tight space for 15 mins while you watch other children tell Santa what they want and sit on his knee is not the idea I had in mind. I’d defo change that. Great at the end where they get to go into the toy shop. Exciting but left abit disappointed.

Staff were lovely, arrived early! No access to food and choice was limited for a sandwich as a vegetarian! Grotto was lovely we were let in early, but the experience was very short and not as exciting as marketed! Nice as a one off but wouldn’t go again - felt rushed and minimal effort walking around having made the effort in the snow!

We came on 23rd November yes the weather was bad with the snow, but I felt sorry for the young lass with people going up to her shouting with seeing Santa was running very late because of weather I think someone higher up should of been there and explained what was going on . Part from that it was best Santa ever

Amazing place. Lots of variety of stuff. Great for Christmas and good Cafe too

Great place to visit. Highly recommend

Excellent Customer service and Fantastic Goods in store

Being several times never been disappointed cafe & restaurant garden centre shops fantastic at Christmas

Beautiful garden centre they have every Christmas decoration you can think of. Allow plenty of time for your visit as it gets very busy at the tills xx

Great place, very busy. Cafe food good

We visit tong every Christmas to see their amazing Christmas displays, and their massive amount of decorations for sale. It's well worth the trip from Rotherham. Make sure to visit the cafe for some reasonably priced food, and then pop to the food hall section to take some grub away with you.

Quite a lot of overpriced items, but always looks good at Christmas time

Lovely garden center. Always very busy. Can be difficult to find a parking space at the weekends. It's a bit on the pricey side too

One of the largest garden centres we've visited. 2 restaurants as well as all the usual garden centre contents, worth a visit especially on a rainy day like today. Called in today with grandkid for Grasshoppers, great 2 hours playing indoor & out.

Large garden centre with everything you need. Big Christmas display. Great Christmas display of minature villages, figures, ski slope etc. that will fascinate young and old alike.

Awesome place. The Grasshoppers is a fabulous place for the kids to play. The store looks amazing with all the Christmas decorations up. The cafe serves lovely food.

Want to know were Santa gets his presents from? Call in and see for yourself ❄️

Lovely garden centre with plenty of choice. But, we went to the aquatic centre in there. We just went for some advice on relocating pond fish. The young lady that helped us was really very helpful and professional, and we even got some freebies. Can't fault the place.

Great garden centre for plants, home, food, play and espescially christmas x x

Beautifully decorated and lots of choice

Great garden centre with lots of choice in all things gardening plus clothes, shoes, bedding, toys, butchery and, at the moment Christmas.. there is ample car paking too 👍

We went to meet up with my sister for our last get together of 2024 and we always go to Tong Garden Centre as its halfway between us both. We love to look round and have a meal in the restaurant. It's always lovely there and we always have a brilliant time. This time was no exception and I thoroughly recommend Tong to anyone wanting a really nice day out!!

Good morning, out well set out lots to buy

Good place to visit first time there

Lovely garden centre with a huge range of Christmas decorations Visited the cafe not everything advertised on the website available and the staff were quite rude

Great place to kill some time as a family, be warned you will end up spending

Lots to look around, granddaughter loves Grasshoppers ,all the staff are nice & friendly in all areas

Spot onions you cant get it there you will not get it anywhere garden furniture a bit short but they told use that they were building there stock up with the covid but what a place very happy with what I got go earlier its busy now.

Nice garden centre. Lovely cafe. Veg stall outside at the weekend excellent quality

Really busy on the Saturday we were there. As a result the cafe service was very stretched. Not the best time to go.

Very big garden centre with everything one needs. Multiple food options. Lovely variety of gifts etc . Plenty of parking. It was very busy today (Sunday in November), I guess in the run up to Xmas

Great to spend an hour or two looking around. Fantastic Christmas displays. Very expensive products. Plenty of free parking

Excellent garden centre to visit restaurant up stairs cafe down stairs large garden centre shop butchers

Lovely big garden center with a great selection of plants and also lots of home decor too. There's also a good food section as well as other retail options. They know how to do Christmas - we love going every year to see the displays!

First time at the garden centre an there plenty of parking and there a playgym for the kids £5each.

Not a garden centre at all, more of gift shop with kids running around everywhere

Great place. Large enough to spend a couple of hours in. Very good restaurant with helpful staff. Beautiful things to spend your money on, easily. Worthy of a visit or two. ✨️

They forgot wife food forgot sugar forgot toast please check the order before sending

Went here for lunch Sunday and the food was really good as im not from here we came up to visit

Fantastic coffee good atmosphere friendly staff xmas decorations fabulous Love this place

Good selection of products, the cafe was a bit of a let down.

Lovely here x very festive, abit expensive, however very good range of items ,gifts and food .Will return.

Not been here for years but it has literally everything

Lovely place but mazzini food little expensive for food and drinks

Great variety of plants and very helpful staff good mix of other things would recommend.

Very expensive. Too much going on. Always full of people who are not buying anything so if you are then it's a fight to get passed everyone.

Xmas stuff out already but still a great place and blooms cafe excellent service 👌

Love this place. So much to see there. Can easily spend hours without getting bored.

Great place to meet friends or take kids to play the area. Nice cafe and plenty to look round. There's an Edinburgh wool and Bonmache shop also a shoe, bedding and food area. All the Christmas displays are up.

Been to many garden centers. But this place has it all and more so much to see well laid out food great. The design posters point you in the right direction. 5 ⭐

Lots of good stuff,food in cafe looks good,has been revamped a little so new things to see,luckily Bon Marche still trading there.

Awesome place with an outstanding choice. The Mezzanine food restaurant is perfect to take a delicious break from shopping. You'll need a few hours to look round everything that's on offer here. It's looking very Christmassy right now. Great play area too for the little ones.

Nice place to go but loses a star for becoming over priced (£4 for a flat white that was too hot, burnt beans) and putting a charge through for a carrier bag before I got to the till, and I didn't even get a carrier bag .. They need to be careful not to ruin a well earned reputation. And £11 for a panini is just daft

For the price, the lunchtime meals were quite small!

Haven't been for long time place getting ready for Xmas loads of different stuff bedding, shoes,etc2

Lovely place for a quick bite to eat and a look around plenty of stuff all under a cosy environment 😋

Excellent garden centre puts our local one to shame , a nice day out from across the moors

This is for the Mezzanine Café -- actual garden centre itself is fantastic and staff always so friendly and polite so no issues there. Anyway. I went here for a light lunch this afternoon. Arrived at 12:30, and coffee didn't turn up until 13:00. My food didn't arrive until gone 14:00 and was both raw and overcooked. The staff all looked dour, miserable, and like they would rather have been plucking their toenails out with rusty pliers instead of serving customers. After waiting an hour and a half we then had a clueless waitress insist on clearing the plates away before giving us the bill which took another 15 minutes to arrive. Upon going to the counter to pay, the couple in front of us were telling them their bill was incorrect and three members of staff were trying to cancel and re-add items without much success. In no world should it take over two hours to order, eat, and pay for a sandwich and a simple machine-made coffee. If it ever does, a simple apology goes a long way. 'Sorry, the kitchen is short today,' or, 'there's a bit of a wait so please bear with us!' would have helped, too. Not having a waitress slam a coffee down on my table, and another rolling their eyes when I asked how long food might take. The cakes DO look nice, but quite frankly I'd rather buy them from the food hall and eat them at home then give these folks business.