Tong Garden Centre in Bradford

Lovely garden centre and cafe although it's been a bit hit and miss with the meal the last couple of times. Hasn't put me off though. Still like it.

Good entertainment for the family

The three stars are for the lovely meal we had in Blooms and great efficient staff. The experience we had at till was not so good.. among other things I bought was a four pack of sirloin steaks and blood was leaking through packaging. I asked the assistant if she had anything I could put it in as we had a fair way to get to car and travel home. She replied curtly No! You could always but a 10p carrier bag. I think this was dreadful customer service and think more staff training is required

Always plenty of stock inside as well as outside

75% off christmas items fantastic got some great bargains for next christmas

great variety of things to buy & friendly staff. special mention the aquarium worth a visit just for that

Went for the festive afternoon tea was yummy! Service could have been better but was more a lack of staff as they were extremely busy and not enough servers.

I love this place it always a good feeling place been going for years staff nice an great food and great range of things happy days

Last year we went to Tingley Garden centre with my grandchildren to see father Christmas. It was absolutely amazing! Everyone had already said how good Tong was and it was always sold out very early every year. This year I booked early. Both myself and the grandchildren were very disappointed. It was no were near as good as Tingley. There was no atmosphere. The where very polite, but just no where near as good. Very disappointed Grandma and Grandchildren.

Lovely for the kids this time of year

Had Christmas Dinner. It was delicious and the staff in the upstairs restaurant were so helpful

We have visited Santa's Grotto for the past 5 years. So much attention to detail has been put into the displays. The staff are always warm and welcoming. We like that we can pick an age appropriate toy at the end of the experience. Highly recommend

I didn't think it was as good as previous years. Felt a bit more rushed this year than it usually has. Didn't seem as interactive either.

We were very happy with the Santa experience 2024. The elf was engaging on the build up, the decorations were beautiful and very detailed. Then when we got to the grotto Santa had an excellent rapport with the children, he was lovely about the fact our 15 month old son was terrified by him! He offered to set up a photo involving him turning away so our son couldn’t see his face and then turning back at the last min so we could get a pic of him with our son. Our 3 year old loved him and said he was very friendly. The gifts our children chose are good quality too. Overall a great value experience.

If I’m honest we weren’t that impressed this year and probably won’t be coming back… The kids just didn’t seem to be that engaged with the story before seeing Santa (even a little bored tbh). Santa was ok, although we’ve seen others that were a lot more in character. The kids did love the toy shop and choosing their present. Overall, for the cost and that being their best bit we won’t be back… 😞 . Claire

We do this trip to Santa every year as a family tradition. My boy is now 10 and looked a lil 'too cool for school' this year. But yo be fair the staff and Santa still had him thoroughly enjoying it, laughing and participating. So I would love to say a huge thank you to all at Tong xx

Ridiculously over priced and Same for a 2 year old, absolutely freezing and very short

Great garden centre. A bit of the expensive side, but what garden centre isn't. Christmas decorations are 2nd to none.

Lovely, family friendly place for prams and wheelchairs. Helpful cafe staff & delicious food, however a little expensive. Overall would recommend.

Great visit to see Santa again this year. Grandson really enjoyed!

You can find everything what do you want. Now looks like magic land

Took my granddaughter to see Santa although she was a bit clingy the elves were amazing they spoke to her very kindly and tried to encourage her. The different spaces were amazing really enjoyed looking at them. A fantastic Santa who was really lovely to the children. Loved it thank you

Magical Christmas shopping! Also santa, who was amazing x

The best Santa experience, by far. Well done all

Crazy number of children allowed at once. So noisy on a Saturday afternoon but lovely atmosphere friendly staff

Tong garden centre is a really great place to visit. For plants, aquatics, indoor ornaments,kids toys, clothes etc. Today was a great visit. Also had lunch whilst we were there. Plus all the Christmas decs and light's ornaments were out. The staff are always friendly and helpful.

Absolutely amazing experience, made my daughter feel so special and she loved every second of it, really worth every penny, would recommend to everyone

Good value kids really enjoyed the experience and Orr was nice they got the chance to choose their present

We have been several times to the Grotto which isn’t cheap. This years Grotto was poor. The interaction from the entertainment team was rubbish (they all seemed low in mood), not small child friendly and having to walk outside round a a lake in cold temperatures with young children wasn't nice. The Father Christmas was great. Won’t be making the 50 minute trip again.

It was absolutely amazing and the santa was the best. My grandsons loved the experience

Came to tong garden centre for the second time to see Santa with my grandson it was a lovely magical experience staff are lovely better this year as they did smaller groups of children it felt more personal the shops and cafe was also very nice lots to look at good atmosphere

Absolutely amazing once again! We have been twice now with our children (6 has autism and 2) and they have both loved the experience. They are friendly and play their roles perfectly for the kids. It’s the right length of time going through the experience and the Santa was spot on! Even my 6 year old wasn’t overwhelmed or anxious. Worth every penny and miles traveled to visit! Will go every year.

Don’t think it was that exciting really … and Santa didn’t even ask the children what they would like for Christmas

Lovely garden centre to walk around with loads to see. Had some food and drink from the cafe which was also great. Can spend hours in here tbh! Fantastic at Christmas time. Cute day out!

This was an excellent experience for all the family including the 3 month old youngest, the 3 year old, their Mum, Auntie and Grandparents. We will definitely book again next year. Thanks Tong Garden Centre

We enjoyed the santa experience and very surprised by the toy at the end as there was such a choice and better than normal gifts that you get from seeing santa. The elves were very good and full of personality too, santa funny too. The only thing missing was Santa asking what the kids would like for Christmas and maybe the early present coming from him but I appreciate the choice or how good it was might be lost maybe?! Overall good for what you pay!

We went with our 2 year old grandson. We arrived just before our time slot and were shown where to go. We were met by Santa's elves who were very jolly. We were then led through the path which was nicely decorated along the way eventually leading to santa. I did feel that this part was rushed, maybe because 2 year olds are a bit slower at looking at everything. Santa was great and very interactive with everyone. After photos we were taken to Santa's shop where children were able to choose a toy from the shelves, there was a great selection for everyone. Overall it was a great experience and worth money.

We went for the Santa experience with our 3 year old. We were taken through on time, no waiting around. There were Elves to guide us and I must say everyone of them was smiling, happy and friendly, which made it even more magical for the little ones. The displays & lights were lovely, obviously a lot of effort was made. Santa was great, the children weren’t rushed and made to feel special. At the end the children got to pick a gift in the workshop and all gifts were fabulous. I’d give this experience 10/10, I’ve got a feeling it will be a yearly tradition with our boy 👍

Massive garden centre with a variety of things to buy and a great cafe with lovely food and fantastic staff

Took my little one to see the Christmas grotto on 11/12. I don't think it was value for money. The elves were rushing us. To be quick. We couldn't properly take pictures as they were taking us from one setting to another real quick and even doing hand gestures to say hurry up. They gave us reindeer food but there wasn't actually any real animals involved. For the price charged they should have been. For day time visits the price should be adjusted as you can't see the outside lights by the lake.

Just had breakfast with santa... What a really nice experience for my daughter and a really nice place to have it in i would highly recommend doing it. it's a lovely garden centre too definitely worth a look around they have some beautifu amazing things there...

How disappointed I was with the santa experience this year ,boring ,santa was miserable and hardly said anything to the kids,my granddaughter 2 and another family aged 4 and 10 months .The present broke by the time we got to the cafe a horrible doll legs came off ,arms came off ,hair came out absolute rubbish. Not only one who's noticed the difference my grandson went with his parents and waited ages in a queue then disappointed with the santa.What happened to the adventure and the story telling and fantastic shop .Feel like Tingley got the budget this year , come on Tong you were once one of the best around .. Not this year

Good garden centre lots of choice and a nice restaurant, now has a restaurant up stairs everything seems to be quite expensive

Visited numerous of times always happy with the helpful friendly and polite staff, recently went to santas grotto! We loved it making it so special and magical for our little boy, officaly his first visit to see santa! Without feeling rushed, the elves and santa where fantastic, helping us create some unforgetable memories! Highly recomend and thank you for a magical experience!

Huge centre with a fantastic Christmas range, highly recommended 👌

It was great but I feel like the elves needed to read the audience a bit better. There were 2 young toddlers and a baby in our little group and the story telling went completely over their heads. They would’ve been better trying to interact with them more without going over the top. Also, didn’t like sharing the Santa moment with other guests.

Fabulous garden centre where you can buy just about anything for your garden and home. There is also a great cafe and restaurant. Incorporates various other outlets such as Bonmarchè and Pavers. Their 'Green Card' membership gives great discounts on many items.

Nice place just expensive products

Lovely Xmas display. Super soft play

Far too busy!!!Could not get a place in upstairs restaurant.An hours wait!!Popular with hundreds of tourists.Too busy for me

Excellent place for a Sunday afternoon and brilliant cream cakes 2 for £4

Very festive and fab new look. A great place to spend a few hours and a few pounds!!

It was ok apart from the cafe. Can’t see anything you want to buy due to the stupid lay out. Only had cake and drinks yesterday on sale and not helpful staff.

Went for a Christmas tree today. The gentlemen that helped us was friendly and helpful. They also have advice on how to care for the tree. Excellent service

Great family day out especially this time of year

Had a fab experience. Santa this year was so funny. Plus having a real beard made it more special.

Good place to walk around in this weather. Lot of Christmas deco on display. Good food.

Santas grotto was very poor not magical at all plus you are in the grotto with other families which for the price is ridiculous. Tong garden centre its self is lovely just a shame about the Santa as he didn’t have a clue and neither did the elves.

Get place to go , just on the way to Harrogate so decided to stop of here for a look around. We'll worth it.

Booked the Santa's grotto experience for the little one. It was well organised, staff/ elves were very helpful and polite and really good with the little ones. 10/10 for Santa's efforts. Overall, it was a great setup and a wonderful experience for the kids.

Very busy today! Christmas! Super helpful staff though.

Really great place to visit, very large and had a large variety of things so something for everyone

Santas grotto wasn't great. We went to the Tingley one last year and it was great really interactive. This year at Tong it was really disappointing. no real interaction, an elf who looked liked they didn't want to be there. She just walked us through the various rooms, no story telling at all. Choice of toys at the end poor compared to previous years. Quick sit down with santa which felt rushed. Not worth the money at all

Fantastic displays of Christmas related items.

A fantastic experience for my children. The event was well organised, and the staff were amazing. They went above and beyond to ensure that my autistic son was comfortable at every stage of the experience. And to meet the actual, real life Father Christmas! That was a treat I was not expecting ♡

At the Mezzanine Restaurant, I enjoyed a Classic Christmas Afternoon tea. A special occasion, for 3 Thursdays in a row, around Christmas season. Very nice, well prepared, christmassy atmosphere with vintage Christmas songs live. Staff was friendly and polite.

Lovely effort gone into the decor and outside bit etc but I didn’t realise we would be going into the grotto with other children and families. Standing in a tight space for 15 mins while you watch other children tell Santa what they want and sit on his knee is not the idea I had in mind. I’d defo change that. Great at the end where they get to go into the toy shop. Exciting but left abit disappointed.

Staff were lovely, arrived early! No access to food and choice was limited for a sandwich as a vegetarian! Grotto was lovely we were let in early, but the experience was very short and not as exciting as marketed! Nice as a one off but wouldn’t go again - felt rushed and minimal effort walking around having made the effort in the snow!

We came on 23rd November yes the weather was bad with the snow, but I felt sorry for the young lass with people going up to her shouting with seeing Santa was running very late because of weather I think someone higher up should of been there and explained what was going on . Part from that it was best Santa ever

Excellent Customer service and Fantastic Goods in store

Amazing place. Lots of variety of stuff. Great for Christmas and good Cafe too

Being several times never been disappointed cafe & restaurant garden centre shops fantastic at Christmas

Beautiful garden centre they have every Christmas decoration you can think of. Allow plenty of time for your visit as it gets very busy at the tills xx

We visit tong every Christmas to see their amazing Christmas displays, and their massive amount of decorations for sale. It's well worth the trip from Rotherham. Make sure to visit the cafe for some reasonably priced food, and then pop to the food hall section to take some grub away with you.

Quite a lot of overpriced items, but always looks good at Christmas time

Great place, very busy. Cafe food good

Lovely garden center. Always very busy. Can be difficult to find a parking space at the weekends. It's a bit on the pricey side too

One of the largest garden centres we've visited. 2 restaurants as well as all the usual garden centre contents, worth a visit especially on a rainy day like today. Called in today with grandkid for Grasshoppers, great 2 hours playing indoor & out.

Large garden centre with everything you need. Big Christmas display. Great Christmas display of minature villages, figures, ski slope etc. that will fascinate young and old alike.

Awesome place. The Grasshoppers is a fabulous place for the kids to play. The store looks amazing with all the Christmas decorations up. The cafe serves lovely food.

Want to know were Santa gets his presents from? Call in and see for yourself ❄️

Lovely garden centre with plenty of choice. But, we went to the aquatic centre in there. We just went for some advice on relocating pond fish. The young lady that helped us was really very helpful and professional, and we even got some freebies. Can't fault the place.

Great garden centre for plants, home, food, play and espescially christmas x x

Beautifully decorated and lots of choice

Great garden centre with lots of choice in all things gardening plus clothes, shoes, bedding, toys, butchery and, at the moment Christmas.. there is ample car paking too 👍

We went to meet up with my sister for our last get together of 2024 and we always go to Tong Garden Centre as its halfway between us both. We love to look round and have a meal in the restaurant. It's always lovely there and we always have a brilliant time. This time was no exception and I thoroughly recommend Tong to anyone wanting a really nice day out!!

Good morning, out well set out lots to buy

Good place to visit first time there

Lovely garden centre with a huge range of Christmas decorations Visited the cafe not everything advertised on the website available and the staff were quite rude

Great place to kill some time as a family, be warned you will end up spending

Lots to look around, granddaughter loves Grasshoppers ,all the staff are nice & friendly in all areas

Spot onions you cant get it there you will not get it anywhere garden furniture a bit short but they told use that they were building there stock up with the covid but what a place very happy with what I got go earlier its busy now.

Nice garden centre. Lovely cafe. Veg stall outside at the weekend excellent quality

Really busy on the Saturday we were there. As a result the cafe service was very stretched. Not the best time to go.

Very big garden centre with everything one needs. Multiple food options. Lovely variety of gifts etc . Plenty of parking. It was very busy today (Sunday in November), I guess in the run up to Xmas

Great to spend an hour or two looking around. Fantastic Christmas displays. Very expensive products. Plenty of free parking

Excellent garden centre to visit restaurant up stairs cafe down stairs large garden centre shop butchers

Lovely big garden center with a great selection of plants and also lots of home decor too. There's also a good food section as well as other retail options. They know how to do Christmas - we love going every year to see the displays!

First time at the garden centre an there plenty of parking and there a playgym for the kids £5each.

Not a garden centre at all, more of gift shop with kids running around everywhere