Tombo in Camden

I was in London 10 years ago and this used to be my favorite restaurant in London. The taste and favor is comparable to the food in Tokyo. It was an authentic Japanese cuisine in London After 10 years I come back to London and visit this place again. I am extremely disappointed. First, the chef of sushi counter are now all Chinese people and they talk constantly and nonstop for over 40 minutes without wear any mask. Besides the public health issue, it is not respectful for clients and food. Second, the Kstsu Jyu I ordered is not as expected. The pork is not well seasoned and the meat is not tender at all. It is really hard to chew. Lastly, the Yaki tori was sucked in the sauce, I am not sure if it is the unique way of making it but I did not experience this in any store in Japan. And the favor of this Yaki tori is over salty obviously. As a previous lover of this restaurant, I am regret that I may not visit this shop again.

Don’t expect a smile or even food unless you arrive at least an hour before their stated closing time. Always call first. Ok food- rude owners.

Sushi made daily, a few times a day to provide fresh food to the customer, hot items are made by order so that makes it even more tasty as it's done for you. They have lots of snacks which are actually not that bad as they are healthy versions with low calories! The shop can be packed at times, mostly during the lunch hours but getting your favourite flavours isn't a problem as it's so quick to order and receive things. It's kind of a self-service restaurant as there are some machines to help you go through your order but if you don't know how to operate it I always find that the staff members are very polite and ready to step in whenever they need. I think Wojciech and Sabina are the people who work mostly on the shop floor and two of them always bring joy to the experience as it's not just pay to eat and go they have time to have a chat with you, laugh with you. Itsu itself comes across as a friendly spot to dine in with as any of the workers are so amazing and kind to access the shops but we all are having our own favourite locations and the Brunswick Centre one is highly recommended!

Terrible service. The staff refused to remove the service charge, despite it being an optional payment. I don’t believe it’s fair to pay for a service that was not provided. The communication was rude and unprofessional — I wasn’t even allowed to sit at the table. I would not recommend this place.

Tried the place once out of curiosity and it quickly became one of my favourite places to eat in London. Staff is super friendly, atmosphere is nice and food is incredibly delicious