Based on 592 opinions finded in 1 websites
Opinions
Arrived for lunch with my son asked if I could sit in a empty booth and was told no its booked Was shown to a table by the toilets next to three other tables with guests so was not desirable I asked for another table please and was told I could sit in the bar area . Jodey told me all the other vacant tables were booked for bookings frankly I disbelieve this comment but it was her manner of sarcastically speaking that I felt was unacceptable with a smirk and a thankyou when I complained and asked he name Sorry I come out for lunch not to be treated like a child at school being told you will sit where I tell you attitude Had a lovely lunch elsewhere and sorry to say I won't be back so soon to have such poor service
Trevor G . 2024-10-11
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Place was very busy but staff were excellent in keeping the place moving and tidy. Service and food were very good. Thanks to the toby team for a great experience
andy m . 2024-09-29
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We visited Toby Carvery with family and had a great time! It was service with a smile, a good atmosphere and nice roast! Big shout out to our waitress, Amy, that made a huge fuss of our 2 babies, really looked after us and was so attentive. A real credit to the restaurant! Thank you
samfer . 2024-09-25
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Delicious well cooked food, great choice for gluten free, all staff are helpful and friendly and very knowledgeable regarding gluten free options
mossy36 . 2024-08-25
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Genuinely shocked at how brilliant the service from the staff was today. A waitress named Amy greeted us with a smile, took us to a table and gave us a warm welcome. While we were getting settled our little 1 year old was sick, and Amy was so caring and helpful. She came over numerous times to check on us all, and had great skills in communicating with our 4 year old. He loved the attention from her! All in all, we had a great time thanks to the staff. We will definitely be back because of this!
Zhoyidabreh . 2024-07-26
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Very friendly greeter, escorted to Conservatory.Carvery very good value.very comfortable nice atmosphere.
dorothy236 . 2024-01-20
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Came here New Years day looking forward to a nice family meal. The waiter looking after us was great, really attentive. Drinks came, really prompt service. That's when it sort of went downhill. The lamb my 13 year old was served was literally pooled with blood, my son asked the chef to change it and he did, but I had to go back a 2nd time as it was so rare. We like lamb but this was just too undercooked. Veg was really dry and not pleasant to eat The plates are too small, as soon as you put the Yorkshire pud on you can't fit much else on. The gravy was so thick it was so concentrated and grainy. Love thick gravy but this wasn't nice. The gravy ruined it really, none of us liked the dinner. £120 odd quid later and felt like hard done by, resented paying it. Unsettled stomach for 2 days after. It's literally put me off carveries.
kevinoX9640XB . 2024-01-03
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Great food, well cooked and great staff. Plenty of free parking and good disabled access.. Well worth a visit.
Scruffyted . 2023-11-12
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I reviewed this location 2 weeks ago been visiting on and off for breakfast and lunch Overall standards of food sometimes lack an attitude towards quality as chef puts out burnt offerings that simply is detrimental to company standards Regularly there is no Marmalade for toast with only one option raspberry jam in a bowl Having products in a bowl for all to use is not hygienic make it easy for cross contamination Apparently the head of the company decides the way they provide these items Lastly staff are pleasant but lack taking much notice of customers request or if criticism is given For example I asked if there was any Marmalade yet as they had been without for over 2 weeks she said she would go and look but stood talking to another staff member for several minutes then didn't even bother to come back with any answer All this takes away from a good experience. If the Brand is going to have constant items missing from there menu then you are not getting value for money As a comparison by the time you add a drink to a breakfast there are many other outlets that offer a lot more for your money than Toby Carvery in general Overall this is a clean but average location which needs to address a few issues on quality and customer service at a professional level as ignoring customers or not listening and acting on complaints will inevitably result in loss of trade
handyman3321 . 2023-11-08
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Very impressed, and will come again. High calibre of staff throughout - all met were pleasant, welcoming, polite and friendly. Very good value - used carvery, and only risk is of taking more than you can eat. Two vegetarians in group, and carvery included vegetarian options. Pleasant environment - while we were seeking meal while travelling, other tables had people visiting for an evening out. Had to wait a few minutes before being seated, but once shown to table all was excellent.
mark p . 2023-11-06
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Overall a pleasant experience however I was a little concerned at attitude of chef when I asked if he would mind a little constructive criticism. In amongst the pots of food was a dish of potato bacon and what I think was onion mushy potatoes all black burnt bits of I think was onions I said that I was surprised that this had been put out for people to eat it looked burnt tasted burnt and was a complete detraction from the other food on display. A good Chef would listen and consider removing the burnt offering and replace it with fresh non burnt food. But No he just said No problem and did nothing This shows little care of quality control Shame, as overall a nice breakfast other than still having no Marmalade after almost 1 week since last visit
trevorg504 . 2023-10-31
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Very good food ,clean and tidy,made to feel welcome,nice atmosphere, very helpful staff, good service..
dorothy236 . 2023-10-07
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Friendly staff. Quick and efficient service. Gods quality food. Staff were wonderful with their he children and made a fuss of them which they loved. Will definitely be going again
Tiffany L . 2023-09-25
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Can with family for all you can eat breakfast, plenty of choice , all fresh. Perfect way to start the day
Scraggs123 . 2023-09-21
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Excellent service and great food. The staff were really helpful with my son's gluten allergy. Will definitely come again.
Matt H . 2023-09-20
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great staff, great food, service was perfect would definitely go here again, This resteraunt is great for family and friends
Agi O . 2023-09-19
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Good food and relaxed atmosphere. Nice for the whole family. They also take large bookings for events.
Jodie L . 2023-09-19
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Friendly staff , great service , fantastic food well worth the money . Thankyou we will definitely return .
Penny M . 2023-09-19
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Visited with friends and had a great time. The food was fantastic all fresh and piping hot and the service was great everyone was so friendly.
702fionaj . 2023-09-13
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Great value for money . Can’t fault the service . You know exactly what you’re getting as it’s family based ….. don’t moan about lack of ambiance. Everything was cooked to perfection . Place was spotless . Our waitress Saouse was a delight and super efficient. Thanks
346garyt . 2023-08-28
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Awful! Roast potatoes were hard, mash was watery, Yorkshire puds were flat as pancakes, not much choice in veg, and the the pint of coors was cloudy, a total waste of money
Jackie G . 2023-08-06
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I live in sthelens and always go Toby in widnes with family but today was not very nice yorkshirepuddings changed and rubbery mash lumpy won't be going ere again
Leanne B . 2023-08-05
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We stopped off here for Sunday lunch today and I just wanted to show our appreciation for the lovely waitress who tended to us today! My toddler was very whingy and tired so was making quite a fuss.. the waitress could see I was struggling...
LauraEPR . 2023-07-16
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Visited on many Occasions as a Couple & Introduced Family when Visiting us from outside the Area & never dissapointed so much so my Daughter choose here for her Birthday Meal & Travelled from Lancs with her Husband & Grandson.I made sure we had a...
lindahQ1118DQ . 2023-07-07
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Thanks to the team for a great meal .hot fresh clean and great service quick service the carver was very friendly chatted away asked about our day we will be back thanks
Henderson_t . 2023-06-27
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Superb service, outstanding food, staff full of knowledge and experience. Excellent service from Luke waiting on our table, absolute gem
Doverven . 2023-06-27
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Always such a wide selection for breakfast, feeds family up for the day , very old value for money when times are a bit hard
Scraggs123 . 2023-06-20
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Lovely staff and great food, refill drinks are good value for money, food was fresh and hot, staff are amazing always willing to help.
laura-bates87 . 2023-06-20
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Food is always fresh, the staff are always friendly and helpful. Great environment for the whole family
Jodie L . 2023-06-20
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Great place for a family meal especially with our fussy lot. Everyone can choose what they want on their own plate and it was all hot and fresh. All the staff were smiley and friendly
RogerBlake . 2023-06-18
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Delivery quick everything hot but Beef was just fat pure fat . Shocking for the price. Gutted. This isn't the first time but we always convince ourselves oh it won't be like last time but it was .
Foulg3 . 2023-05-28
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Such a lovely place for food! Was greeted by friendly & polite staff on duty (young girl, long hair and glasses). Once we had seated (thou busy, plenty were there to choose from) we were greeted with a big array of meat choices followed by...
Ttgffhhgfds . 2023-03-27
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Best Toby we have ever used the staff are great very customer oriented and the food is excellent you always get a great welcome nothing is to much trouble
ronniemorgan . 2023-03-16
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Wow! Went there for lunch first time with my mum yesterday and will certainly be going again. The food was lovely and the staff were so warm and friendly. The young lady who showed us to our table was lovely and pleasant...very genuine. I was...
867eileenp . 2023-02-19
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Went to toby carvery today with family for a meal, food was lovely, very hot and fresh, served by a lovely young lad called Harry, very friendly, chatty,, and efficient, nothing was too much, credit to the business, well done Harry
sarabE7072UA . 2023-02-16
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We had the mid week set menu, starter creamy cheese mushrooms, full carvery choice of pork, beef, turkey and ham or all four, a choice of vegetables. Desert, we had chocolate brownie and sponge pudding with freshly whipped cream. The whole meal was very tasty...
chrissythom . 2023-02-14
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I went to my Toby carvery widnes and it's a lovely feeling when the staff call you by your name and welcome you with a lovely smile this is from the duty manager and chef know too what you want in the meat order, this...
L6406TIneilb . 2023-01-18
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Really, no eggs, national shortage. Absolutely laughable. Try Morrisons they have thousands. Booked a table for breakfast at 9.40am. Sign on the door upon arrival saying “no eggs due to a national shortage ???????? First I’ve heard of it. Had a peek at the food...
awq52 . 2023-01-02
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Myself and my partner had our dinner here last night after travelling from Scotland to visit a relative in hospital, Nat was amazing and went above and beyond to make our experience as stress-free and pleasant as possible after hearing about why we were there,...
noeleneg651 . 2022-12-23
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Wow! Myself and six friends booked our Christmas dinner here. We were not disappointed. From walking in, to falling out …. It was great ! Carvery was absolutely scrumptious and served up by a lovely chef. Then Aleisha looked after us after that. Nothing too...
P1TTY . 2022-12-15
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Loads of choice , plentiful, homemade hash was particularly nice, food available was all piping hot as well
Scraggs123 . 2022-12-02
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Fantastic service from the chef and staff the food was also nice and fresh, they all do a wonderful job
L6406TIneilb . 2022-11-29
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I don't know who you've got working in the kitchen but I can make better Yorkshire puddings at home. There were 2 bowls full of pancakes that were being passed off as Yorkshire puddings. A word of advice - Yorkshire puddings are not soggy and...
princesschickenbelly . 2022-11-26
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Came in for my dad's 60th. All staff were welcoming and friendly, they couldn't be more helpful. Thank you so much toby team!
K5612HQjacka . 2022-11-25
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So we were one of those- going in with only 10 minutes before closing time oops. The service we received though was top notch and the food served was great. We’ve been many times before but this really stood out to me as weren’t made...
RogerBlake . 2022-11-25
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A young lad who has wings tattoo on his arm was very nice and welcoming to my disabled grandmother she has problems with her speech and has a hard time getting her words out however this lad made her feel relaxed and welcomed as he...
Woy123 . 2022-11-17
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We went yesterday (Saturday) for a carvery with 4 adults and a 5 month old. We were seated on a nice spacious table and were welcomed by a really nice lad, I think he was called Jake or Jay? He couldn’t have been more attentive,...
Freedom45871527347 . 2022-10-23
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I booked a table at Toby to finish my day off from work and the duty manager his service was 100% polite well mannered very helpful this to me goes a long way with for me also the chef and the food we're all spot...
L6406TIneilb . 2022-10-03
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We came to the fine Toby establishment for our Friday night tea , not my first choice on a friday but the carvery was absolutely fantastic , all fresh and scrumptious, the service was tremendous and credit to Tash who served us she definitely needs...
longeyuk . 2022-09-24
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The staff really made our experience here. We came for a family meal and since we are a huge family sometimes it’s hard to find somewhere that can accommodate us all and still receive great service. But not here everyone was so friendly and really...
P478ACnatashaw . 2022-09-24
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Love this place its looks great after it was upgraded the food is amazing anytime of day and the manager tasha works so hard to keep it that way she is friendly and her team work hard to keep you coming back see u soon...
Henderson_t . 2022-09-24
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It’s been a while since we have visited as we haven’t been in the area. But nothing has changed since the last time well before covid although a refurb has been done on the place and it looks fantastic! Lovely to see so many familiar...
RogerBlake . 2022-09-24
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Don't think I've ever seen so many flies both living and dead. At least 10 of them flying around the carvery area and on plates. Dead ones on window ledges. Filthy place and take ages to bring card machine too
bensL5836EU . 2022-09-06
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Visited today with my wife and 2 kids. Food was as it should be etc this review is a shout out to the Carvery guy. Tattoos beard ear tunnels. Top lad very pleasant and seemed to be happy with his job. Lads like Him are...
G5864MYalanb . 2022-09-05
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The staff and the place is lovely, the food was also great, but our only complaint was the building was overly hot. We understand it was a Sunday and very busy with heat lights on etc, but we sat round by the toilets and my...
ginagale1982 . 2022-06-15
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We visit many Toby carveries and speak with some knowledge, my daughter haivng worked for Mitchells & Butler gives good insight to. This visit was enhanced by our waitress who was friendly, smiling throughout and good with our Granddaughter, this being Amy P. Our pre-booked...
Shimmy192 . 2022-05-02
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Decided to drop in has we had been shopping across the way. Very good prices for what you get. Carvery meal was lovely and hot and the gravy to die for WOW 🤩 awesome gravy. Luke, the chef and team very kind caring and looked...
SharonH944 . 2022-04-26
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No option of mash potato had to ask staff reason behind this. Beef was fatty which i found in another toby carvery also which could be across the board. Yorkshire puddings was dripping in grease and i didn't even have roast pots. Mint sauce was...
Vicky C . 2022-03-16
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Cold breakfast of cardboard bacon, hard eggs, watery beans. dry sausage ...toaster burning all bread so we had to do without as all the bread was gone... no staff to complain to. . On leaving there was a chef seated at the bar..I complained about...
Pat F . 2022-02-05
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Me and my husband had a lovely meal today want to give shout out to penny the waitress couldn't do enough for you
Copp52 . 2022-01-06
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When we arrived we was greeted by asked how many for the table for we responded for two the lady then did not respond an was talking to someone that was behind us then had not said follow me etc an walked off so me...
D779SGchriss . 2021-12-28
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Half past seven on a Tuesday night. not what you would call the highlight of the week. totally ran out of MEAT. so..not the home of the carvery...
R5227TIrobertw . 2021-11-23
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We hadn’t booked but enquired on arrival regarding a table. We were informed that there was no availability (despite the online booking system saying otherwise!). Initially I was advised that there was only seating at the bar available, to which I repeated to the front...
SpiceGirlLeeds . 2021-11-21
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Very good, nice hot veg and friendly helpful staff. Better than car very at hoole. Clean and modern. Good veggie selection.
Jane99048 . 2021-10-17
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The bacon dry Hashbrowns like biscuits Eggs like bullets Sausage over cooked The rest just a oily mess Just to much food under the Lights drying up swimming in Oil
crozaah . 2021-09-13
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I'm at this toby carvery and I'm glad to say the service has been extremely brilliant friendly welcoming clean well priced and the staff go above and beyond kirsty the barmaid was very friendly and helpful the chefs couldn't be more professional and friendly if...
shaunt913 . 2021-09-11
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Feeling a little tender on a hangover we decided to go to Toby Carvery in Widnes to get a roast. The food was great - very filling and good value. Service from Dan-I was excellent - what a lovely guy with exceptional customer service, he...
BAZCYB . 2021-09-05
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Went this morning for breakfast before we set off on a long journey. We’d pre booked a table but it was walk ins anyway, but I kept getting messages reminding me to visit and then saying sorry you couldn’t make it, when I was sat...
Casinoboy01 . 2021-08-27
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Friendly service, a shame the food wasn’t up to much, the meat portion was so small I thought I’d gone veggie 😔, but very good value for money at all! I should’ve said something while I was there but I didn’t, lesson learned, I won’t...
nuttynibs . 2021-08-16
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Food was lovely, staff was friendly very happy with meal. Nice and quiet clean and tidy place. Would definitely go again!
Natalie20202020 . 2020-12-06
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The online order process is awful, does not allow you to choose your veg so I spent 10 minutes picking peas out of my paltry serving of mash (literally one spoonful). £11 is a lot of money for a small TV dinner tray of food....
markt1985 . 2020-10-19
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Dinner was fabulous. Even though you are now served at your table, we were brought exactly what we ordered. Our host Amy was excellent. She was professional but yet had the right amount of humour and fun. Thank you for making our evening out and...
aj_orourke . 2020-10-06
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Came here for breakfast was so Impressed with how It was run and the service especially during these difficult and worrying times. StAff were all lovely , service quick and food lovely would definately recommend.
sallyf409 . 2020-09-27
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Popped in for breakfast whilst waiting for a car service. Lovely cooked breakfast, friendly staff, especially the chef behind the Carvery. Covid guidelines in place. Very good
TheRomperTeam . 2020-09-17
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Visited twice during the Eat Out scheme and then again the beginning September. Really enjoyed the carveries on all 3 visits but sadly no photos to show as we tucked right in! Staff are all lovely and the restaurant is well set out for social...
AJCheshire . 2020-09-15
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Always go here and understand now that with Covid you have to be served everything by the chef. Friday night was packed with about 25 people in the queue and one person serving everything. He really was taking his time served 2 people in 6...
sue259 . 2020-09-04
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Went here for Sunday lunch. Food was nice. Good choice of meats and veg on the Carvery. Staff helpful.
Gaz6129 . 2020-08-30
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This is my first visit to a Toby Carvery since Lockdown and my first roast dinner since Xmas 2019. Excellent attentive service from initial welcome to table sitting and nothing too much trouble. I ordered a starter and then got stuck into the carvery, king...
juliomarks . 2020-08-23
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Lovely clean and tidy, food was good and tasty, my only issues was the roast potatoes were over cooked big time apart from that a lovely roast with great friendly service.
Luggy1 . 2020-08-12
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Excellent service, friendly staff, amazing food but most of all, we all felt very safe dining out here at this pub the other day as you can clearly see that a lot of thought has gone into making the pub as safe as possible. For...
James_00000001 . 2020-08-06
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Visited 3rd August, our favourite restaurant, hand sanitizer when you enter and markings on the floor but bar that it felt like any other time we have been there. Very busy. Meals put in front of people rather than left for us to take, so...
T5818VMninaw . 2020-08-04
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Looking forward to a small carvery . Can not eat big meals. With health problems. Went with my mother-in-law. She only picks at her food. So got our table. Then went to get food. Asked for 2 small carverys. Fella who was serving the food...
susanwS9431GJ . 2020-07-22
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We called in for the carvery on Monday, approximately 17.30 thinking it would be busy and turnover of the food would mean it being hot and replenished. Staff we polite and showed us to a table, we weren't asked if we'd been before and were...
NikkiGee68 . 2020-03-03
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Well if you had being thinking all Toby s are the same !! As I did. I am wrong This one stands on its own team. Very clean really helpful staff and food cooked to a high standard Keep up the great work team
smileyo2014 . 2020-02-25
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Maybe it's just me but this is 3rd time in 3 visits I have left without eating. Visited with my mother for a carvery. Ordered drinks, not over busy i thought, was told to go up to carvery. Once there we were 2and and 3rd...
ace1964 . 2020-02-20
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I come here regularly and never have any complaints. Staff are friendly, food is generally really good and since the refurb it looks great. There is one waitress Caitlin who stands out, she is always smiling, nothing too much trouble for her and always willing...
Gaz2106 . 2020-02-14
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excellent get up + get your dinner yourself buffet carvery , excellent choice of drinks for refreshments , handy access route to get there as buses are close by + car park spaces nearby.
girvo8 . 2020-02-13
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Visited recently with some friends after another friend recommended it. I felt it was a cut above the usual Carvery standard . We all enjoyed the roast dinner and agreed we would return
BobCollinz . 2020-02-12
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We had stopped coming here for breakfast and lunch because it had gone downhill lots. The worst was breakfast. Burnt sausage & bacon isn’t appetising! However, We have eaten here for lunch a few times since the refurbishment and it’s been fine. We decided to...
bunnykinz . 2020-02-11
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Absolute belter scramalamadingdong LG is top don on that breaky is right sorted me for the day belter one
andybK2918GR . 2020-01-16
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We went to Toby last night, 4 adults and 2 children. We were greeted and told there was an hour wait as it was busy. We only waited 15 mins which was good. The restaurant has been renovated and looks lovely. We sat in the...
Kirsryliverpool . 2020-01-11
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I visited here last weekend with my partner. I was a little sceptical as I have heard mixed things about tobys. But my goodness it was fantastic !! Great quality
keldoo2 . 2020-01-08
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One thing I hate is a dirty floor and chairs with left over food still on them. Sadly food not much better
Widneslady . 2020-01-04
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Went for breakfast which was good value, the bacon was very very well done which luckily we like it that way, and most of the staff were friendly apart from the lady who was serving who lacked friendliness and looked fed up, also the beans...
35JeanetteJ . 2019-12-29
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A well run eatery with extensive menu but mostly noted for its £7.99 carvery. The staff were friendly and made our group of 11 most welcome. Table service for drinks and food orders. Wheelchair accessible and toilets on same level.
Shirley and Pau... D . 2019-12-17
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Cold food staff are not interested will not go back just had refurb never had flat Yorkshire puddings
colinsS636HP . 2019-12-07
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Had an amazing time on Tuesday when I came in with my family and friends. I have come here a few times and always enjoyed my visit but this time I came with someone who has a gluten allergy, I let someone know as I...
Aleacia L . 2019-12-04
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Lovely food. We all had a carvery which was beautifully cooked. Three meat was so tasty! The staff were really friendly and kind and helpful. The festive menu was really good too!
Claire M . 2019-11-24
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Went here just before they closed for a refurbishment and must say it was awful. Poor quality and cold food, in dire need of a clean and re-decoration, staff with faces that said "I don't want to be here" . Called in yesterday and what...
jacqueline f . 2019-11-19
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We visited the Toby in Widnes having not been to a Toby for years. I remember them being good value. Things have changed though! The staff were friendly enough and courteous. It was the food that was disappointing. We didn’t upgrade to the large option....
Lis W . 2019-11-03
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52 Opinions
Seemed nice and clean and welcoming inside. We had one cheese ploughman's roll and one turkey and stuffing roll. To drink, two cappuccinos and then a small chocolate shortbread. It came to £22. I was so shocked at the price that I queried it, which I wouldn't usually do. Turns out that the rolls cost around £7.50 each, even though the displayed price on them was around £4.65. I was told this was the eat in price. Shame that was not clearly displayed anywhere. I was actually told that it should have cost £24 but we had been given a discount on the shortbread. Nothing was provided with the prepackaged rolls, like a salad garnish. So, extremely expensive for a roll and coffee. The food was nice enough but I felt overcharged and annoyed that the "eat in" price was not clearly shown. Will make sure we don't visit any of their shops again. We eat out a lot and I have rarely felt so ripped off.
201 Opinions
Saturday afternoon popped in for a couple of drinks and pizza. The pizzas was absolutely gorgeous and great value for money. Definitely recommend
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My friend and I popped in on our lunch break for a mug of tea. We shared New York baked cheesecake and chocolate brownie. They were both delicious. We have had the lovely scones on previous visits, and they come served warm.
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Great Store and Wonderful Staff. Alwas polite and friendly. Love my Friday Mornings in here.