Toby Carvery Kings Norton in Birmingham

Very friendly staff and very professional and formative. Accommodating to our young kids .

I visited as part of a very large group for a christmas meal and Claire was a great server who took good care of us. there was a long queue for the carvery because it was so busy but thats understandable

Excellent carvery. Charlotte was great server!

Lovely dinner this evening with excellent service from Claire in particular. Dinners can be difficult with two young children but we she was very accommodating and looked after our table. Thanks so much!

We served by Claire. Thank you!

We didn’t book ….got a table straight away lovely service from a woman called Sandra very friendly, cheerful, great with children, …..food was delicious…..

Sandra is amazing!!! best customer service and food was lovely, thank you Sandra!! ❤️

Sue gave us the bill after waiting for it for half an hour. We was then waiting for her to bring the card machine over, for over an hour. In the end, we had to go up to the bar to pay as she had took everyone else’s bill and people who arrived after us were served before us. Food was banging tho. Very disappointed Sue.

Had a lovely time! Claire took great care of us!

Didn't book but got a table straight away. Carvery was as expected....they also offered a couple of vegan options as well as potatoes not roasted in animal fat. Very impressed

It was very good we all enjoyed our meals.

rush rush rush was the order of the day purchased a all you can eat and refillable hot drink and they removed it all at 11 am :(

Always loved this location.. had some great times here including my 40th birthday some years ago. Nice and friendly staff.. lovely food and decent priced drinks.

Claire and Sue are lovely, very helpful during a big dinner party

Absolutely fantastic carvery, food lovely & fresh also our waitress Sarah was very attentive and polite 😋

Came with my partner all the way from Redditch, hoping for a classic carvery experience. We arrived at 2pm on a Tuesday—prime lunchtime, right? Well, apparently not, because the food was cold. The veg? cold. The potatoes? So pale, they might’ve been photoshopped. The peas? Wrinklier than a raisin at the bottom of your bag. The carver? Generously stingy. I politely asked if I could avoid the "gamey" bits of turkey and beef, and got an unappealing portion of what I can only describe as tough, chewy, fatty beef and turkey that had clearly spent a few too many hours running through the woods. It was an assault on the taste buds—inedible and frankly, revolting. The only redeeming features were the Yorkshire puddings and the gravy, but nobody comes for that alone. Everything stayed on my plate, which is probably the most passive-aggressive review I can give. The staff were lovely, though one even asked if “everything was okay in the end,” which I appreciated, especially considering I left with a reduced bill. But honestly? I don’t think I’ll be returning by choice. If you want to leave feeling hungry and sick, this is the place for you.

Food and plates where cold didn't even come to see if everything was alright carvery was disgusting

A very good evening,food was excellent staff were very friendly. My only concern was that they good do with a second chef to help when very busy.The chef on his own did a great job.

I go once a week. Food good, staff friendly. Good value and loyalty scheme.

The food was delicious, the beef and the roasters were the best for me. Will definitely be returning again. The gravy was lovely and thick, but not too thick, just right.

I’m so impressed with today’s experience. The staff were so friendly & welcoming especially Adele who looked after us. We had such a lovely dining experience here. Thank you all!

Great service, food excellent, overall can thoroughly recommend

This was a regular but after today we are reconsidering as we got handed the bill but as we wanted to pay by card was left standing waiting for at least 25 minutes which feel like was a life time Considering they weren’t even busy you had 2 members of staff standing around behind bar having conversation While another 2 members of staff standing having conversations with each other while they finally finished of the conversation 1 them finally guided the other to take payment from us only because I made eye contact with them I probably would still be there waiting if I didn’t have eye contact they could see I wasn’t happy at all

Young man serving was so helpful. Staff were lovely. Food was nice. Debs especially was wonderful and was so welcoming 🥰

Excellent service, food was hot and fresh

The "simplicity " via the app to make a booking is " awesome " and to date, myself and family members have thoroughly enjoyed our meals . The bonus I like is the atmosphere the restaurant provides helps anyone to relax throughout their stay .

Great experience. Very busy Sunday around 6:30pm. Tia arrived to serve us quickly and was very friendly. Queue took a little while but no surprised as we were there at the busiest time of day. Shortly after we had finished, Tia arrived again and gave us the bill. Fantastic visit.

Great selection of food on the carvery. Staff so friendly and helpful. Nice atmosphere, not too loud. All in all, a great night.

Absolutely awful. The food had been there for ages and some of it was hard and unable to chew properly. The service was poor. Will not be going there again

Went into this Toby carvery just for a sandwich but was then intrigued but the starters they had to offer. I ended up getting cheesy garlic bread and pigs in blankets along side my beef sandwich. The garlic bread was so nice i orders two more portions. Would 100000% recommend. Was told the chefs name was gaz. So thank you gaz for the top quality.

Had a great breakfast and service was excellent, lovely atmosphere, very friendly staff, will definitely be back.

Sandra was very good - very friendly and helpful :)

Jordan, Claire, Gaz and Ryan - Service was brilliant and the food even better, definitely be back soon!!

Beth and Jordan were brilliant, definitely be back next week!! Wow!

Great breakfast polite and helpful staff attentive waitress Debs friendly and chatty and welcoming

Best experience ever. Plenty of seating and excellent hot food

Busy night as there was a special offer on . Food was hot and looked freshly cooked. We did have to wait around 20 minutes for our drinks from the bar. I understand they had shortage of staff. Enjoyed the evening.

Good value for money. Busy on Sunday lunch, so book.

We came for an early Sunday Lunch, food was fresh, staff were attentive and friendly.

Service was really good, got seated and fed quickly, the food was nice as well

Great food as always lamb and beef amazing, very professional and friendly staff great place see you soon kerry and sandra gave great service thanks.

We visited on a Sunday evening. All staff were super friendly and helpful with our 2 young children. Especially Kerry and Sandra. Food was great

Went in for a drink tonight served by Kerry, she was so lovely and a nice atmosphere in there

Nice friendly place to eat out. Food is nice and homely

Visited here for the first time in years, the meat was cooked perfectly and the veggies and potatoes were seasoned well and tasted delicious. The staff were super friendly and atmosphere was great 10/10

Had a great meal with really friendly service, especially from Claire!

Always a lovely atmosphere, staff are always really friendly and the food is always great. Can’t fault it

We received a wonderful welcome from Gina at the door. Food and service were excellent. Josh served our delicious lunch. Would highly recommend 👍🏼

Absolutely brilliant Debs are waitress was absolutely amazing took her time to really help us and cater for all our needs friendly bubbly and nothing was too much made the whole experience great along with some lovely food thanks debs for making it a great experience 😀😀 definitely be back if back in the area

We went out for Sunday dinner today, and although it was extremely busy, we understand that's to be expected. Overall, the food was quite good—though some dishes were a bit bland, the Yorkshire puddings and gravy were excellent! The highlight of our visit, however, was our wonderful server, Sandra. She was absolutely lovely and went above and beyond to make our experience special. I was feeling a bit anxious about my cat at home, and she kindly reassured me that everything would be fine. She even suggested getting a camera to keep an eye on my cat, which was such a thoughtful recommendation. Please do pass along our thanks to Sandra—she's fantastic!

The food was beautiful and the service was even better thank you Charlotte!

Food tasty ,freshly cooked, staff friendly & welcoming

My uncle had a medical emergency and all of the staff was amazing especially Jordan

Food was great, hot, fresh and our server was lovely.

Excellent. Nice clean place friendly staff.

Really bad food. Was so looking forward to this carvery on a Sunday when prices are raised significantly. Haven't been out for some time due to families illness which is terminal... so went here fir a treat. Service was good. Nice girl. Very friendly. Food however needs to be sorted as firstly I got a serviette to hold my hot plate... no was a cold plate. Then the Yorkshire pud was flat and rubbery ( been left sitting), the roast potatoes were like bullets, sprouts hadn't been trimmed and the mint sauce had run out. Surely for the price of £14.49 these should all have been done properly. One thing the meat was nice so was taken home.. thoroughly disappointed and disgusted. I always cook and needed a break. Never again.

Very nice experience and would definitely recommend.

Stood waiting for the carver to turn up. Starter of pigs in blankets turned up after we'd collected our carvery. Beef ran out, Gammon ran out. Carver told previous customer that there was no more beef but then he went and fetched one for another customer. Dirty plates piled up high in random places around the establishment. Visited on a Monday evening, for the first time, not rushing back.

Just want to say a special thanks to Debs for being so lovely, always so helpful and makes us want to return. Food was banging too!

Absolute joke I have 5 kids from 4 -12 they went up individually enjoying the carvery experience but because they became flustered by the servers question they where incorrectly given adult plates and I was forced to pay for them complete and utter disgrace and we will never return absolute joke.

One of the better carvery offerings that we've experienced. Price was a little higher than expected, but a very nice meal

Meat portions very small. Not great quality. Good selection of veg tho

First time at this carvery . The plates were dirty and all scratched! Very offputting , plates need replacing urgently! Also why are the plates stone cold ? Next to a hot servery I expected them to be a least warm. By the time you’ve queued up to do your own toast on a very slow toaster and get back to the table , the rest of the food is cold. I feel another toaster within the restaurant is definitely needed! Nice coffee . Didn’t see many staff around but the food I had was tasty and looked nice . The ladies toilets were clean and smelt nice. If I hadn’t been so hungry I’d have left purely because the plate were not up to standard. I wouldn’t go again because the first 3 plates I picked up had food underneath them and this grossed me out.

Class ! Gentleman as welcome host is brillant organiser , extremely busy night yet he managed people and restaurant superbly. Great food , super staff , lovely atmosphere, quality cost. Definitely worth a visit.

One positive. I had the opposite experience you would expect. The beef was actually tender and had flavour. Now for the many negatives. - Took nearly 50 minutes until we finally had food on the table. - Service was slow to the table. Ended up spending just over two hours there. Last ones in the entire establishment because they forgot about us. - The chef was getting annoyed and shouting at everyone with an attitude because he couldn't fathom that not a single customer didn't want to be served until the Yorkshire puddings were brought out. I know right. Who would have imagined people attending a carvery want a Yorkshire pudding. What is this madness? - The plates are extremely hot to handle. You burn your hands touching them. So you have to make your own oven gloves with napkins stolen from the bar area. - Another chef brought out brand new sprouts from the kitchen. And then threw the old sprouts on top of the new ones. So instead of the last customers getting the finest freshest produce. Basically no one is allowed anything nice. Everyone suffers and gets the old dregs. - Some of the foods were contaminated with other foods. For example there was tonnes of sweetcorn in the carrots or something. The chef saw this. And to make it look better. He just mixed the food from the bottom and brought it to the top. To cover up and hide the mess. So people spooning one type of food, will unexpectedly get food they absolutely hate on the plate. He couldn't be arsed to fix the problem. So he just covered the problem up. - Chefs had horrible attitudes. Just moaning about work and how difficult it was. They couldn't care about the quality of the product, or customer service at all. And if shows. They don't give a toss about anything. - The Yorkshire puddings had a weird taste. Usually these are meant to be amazing and have that eggy dessert like flavour. But these were bland, cardboard. - Coffee. Tasted burnt and awful. But was also not even hot. Actually a challenge to drink. - The worst part is the cleanliness. None of the staff members care about keeping the food serving area clean and tidy. With such volume of traffic they need to be extra on top of things. But it's worse than a run down McDonald's. - The sauce area had no sauces. I asked a chef loudly and he ignored me. So I had to ask a cleaner waitress lady who went into the kitchen. During this time your food is going cold. The sauce area was absolutely disgusting. Just sauce all over the counter top. You have to reach over and hope you don't get covered and stained by the sauces. The apple sauce tasted artificial. Way too sweet. Just cheap rubbish. Cranberry sauce was also out of a tin too. Didn't try anything else because they were all contaminated with random sauces. None of them were labelled correctly. - Gravy area was also very dark and they weren't labelled correctly. Gravy was lumpy and looked horrendous. No onion gravy or anything different. One gravy was steaming hot. The other was mildly warm at best. Again the area was really dirty. Doesn't take much for someone to get a cloth and spend 1 minute wiping surfaces down. £15 an hour / 60. 25p to transform the place from being horrible to reasonable. - The table was also sticky. They didn't bother to clean it properly with actual cleaning products. - Drinks machine was running out of syrups. So the tango was basically water. Drinks machine was also really dirty. So when you put your drink back on the table. Your table gets soaked with water since their are no drinks mats. And the drinks machine is extremely wet since the liquid has nowhere to drain into. £34 for 2 meals and fizzy drinks is far too much. Especially for the quality you aren't getting. - Apple crumble. Had no apple in it really. Crumble soggy. Was probably microwaved. Custard was cold. Lots of skin from apple getting stuck in my mouth I had to put on the plate too. I would seriously avoid going to this place. Absolutely pointless trip out.

I pre booked a booth table due to a lady attending with us that is disabled and unable to walk without aid and crutches. Due to a debilitating illness. When we arrived the manager booked us in but didn't look at notes for the booth area and put us right at the back the furthest away than where I asked. So I spoke to a server named Tia. She totally understood our perdicament and went to sort this issue for us. We totally were aware how busy they were and we were willing to wait. Within a few minutes she dealt with it and escorted us to our booth table . Tia was amazing and I'm fully appreciative for her understanding and support she went the extra mile and I would like her to be recognised for her help. Our server Charlotte was amazing also. She checked we were happy throughout our time there. She helped me set up the birthday cake and brought it over to us she was truly wonderful and we would like for her to be recognised also for her help which was also appreciated. Thank you ladies for making our evening celebrations.

We treat ourselves to a visit every month, with friendly staff and a great atmosphere. A choice of all the meats and as much veg as you can eat. I've never tasted meat so soft and juicy at a pub meal. I don't know how you can do these prices and still serve quality food, like you do. Thanks.

Excellent service and quality of food

Had a really nice visit , came for a lunch time carvery to celebrate my birthday

Was bit nice but they kept running out of eggs on the breakfast. Plates on the toast section were all a bit greasy and wet.

Absolutely love the food here, can’t go wrong with a Toby! However, last time we visited, the spoons for the carvery were absolutely boiling, to the point you couldn’t even pick them up to put the food on your plate. Completely get that it’s a serve yourself kinda thing, and that the food needs to be kept warm, but this was something else! No napkins to wrap around the spoons or anything. Would be helpful if this could be monitored as there were children trying to serve themselves too.

Once again - no real ale . If they can’t be bothered ,why should I bother going to eat/drink there. Avoid!!!

Overall friendly service, food was of a good standard although there was no ice cream and I’m sure the meat portions are getting smaller. Having paid for 2 courses for my daughter, I should have been informed that ice cream was not on the menu and the choice was fruit or an ice lolly.

Ish they kept up with the demand of food as the lines got long because food kept running out

Really lovely welcoming stop off for something to eat. We didn't have a booking but it wasn't peak dining time so we were seated quickly. Our server was so efficient and we were seated and eating within 5 minutes of arriving. The food was absolutely delicious. Everything was fresh and hot and there was plenty on offer.

Went for my mom's 50th very good place nice food friendly service

Good price ate at 10.30 food good toaster needs adjusting.staff very helpful though

The server Sarah was professional and courteous. The food was really good. Especially the roast beef. Good selection of veg, and all hot which was just what you need when the weather is atrocious

The food was great! Service was quick and efficient

Had beef all very fatty said lamb was coming out waited 30 minutes then told was no more lamb. Was booked for 6.10 was shown to table at 6.50 will not be going again.

This place used to be really nice. Sadly this visit was very poor,

Melissa made the meal amazing =) thank you xxx

Melissa has been amazing. Even when the refill drinks machine stopped working, she never lost her smile and gave amazing customer service. A shining star.

Very good service, Debs is perfect barmaid, very polite and very helpful, food was lovely as usual, best service ever x

Generic Toby Inn. The Stella I had wasn't great but the pub was pleasant enough and clearly does what it is meant to.

Great service from Adele, chilled atmosphere. Gravy a little runny but great other than that, can’t be perfect for all! Thank you :)

Great food and good place to eat. Food is quality, as usual, and atmosphere is instantly relaxing. Would highly recommend 👌🏼

Everything was really good. Food fresh. Really enjoyed my meal. All the staff are friendly and helpful.

Food was not as nice as it normally is roast potatoes was so hard could not eat them staff was polite .

I appreciate Sundays at a carvery is a busy time, but we waited over half an hour at the table where no one came over to take drinks order, or to clear us to go up for food. Counted 2 members of staff walking by ignoring us and the dirty fly-ridden plates around us. A big let down after a pleasing first experience. We ended up walking out before placing an order. We shall not be returning.

It was a great experience people were so helpful and polite

Brilliant meal and Melissa gave faultless service, she’s a credit to Toby Carvery Kings Norton. Thanks for a lovely lunch :))

Melissa was great & food was good as always

It was such a good night food was lovely and Charlotte the waitress was so nice and welcoming.

Adel our server was very informative and friendly .. a n asset to the company very professional and knowledgeable. I was a bit worried about the meat choice initially as it looked dry but luckily a fresh turkey came out and it was truly suculant! The vegetable bake was also the best I've had here so compliments to the chefs too! A very comfy and indulgent experience will be back soon!

Me and my friend went for breakfast and we had never been before. Immediately entering, we were welcomed so lovely by Debs, served very quickly and made to feel very welcome. Food was very good especially for the price. Will definitely be back, thank you Debs!!!

Acceptable Food for the price charged at Breakfast. Welcoming and Departing very poor, no Greetings or farewell, not friendly staff, no smile ! That aspect was very disappointing and would take this issue into consideration before retuning again.

Been here a few times in the past 4 months and unfortunately it’s been the same problems. Food was really dry and had been left out for ages it seemed. Veg wasn’t kept topped up. Waiting ages for meats to come out then when the chef finally came out he came across quite rude. Felt so sorry for the waitress as it seems they’re always rushed off their feet. They pack all the customers in one section so you can’t really manoeuvre around the tables and leave it to 1 person to serve everyone so it’s not really fair. Despite this, our waitress Claire was lovely and did a great job.

Food was good Put us in a noisy group. Probably should of asked to change seats Also starter came after the main. But it didnt bother my son to much

The food was great. The staff was really helpful. Adel was particularly helpful in helping our family.