Based on 2.146 opinions finded in 2 websites
Based on 2.146 opinions finded in 2 websites
Nº 2530 in 4016 in Birmingham
Nº 190 of 282 British in Birmingham
Opinions
Allison is a absolutely joy that is why we come back for our Sunday dinner.
Lacey Jones . 2024-10-13
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Visiting from Ireland, it was Lovely atmosphere with fire lighting. Friendly kind staff.
Jackie Ward . 2024-10-13
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Great service friendly staff lovely food
rachel terry . 2024-10-13
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Lovely Sunday lunch as always, friendly staff and warm relaxing atmosphere - we will definitely come again 😊
Phyllis Bailey . 2024-10-13
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Lovely Sunday roast. Great staff and service
Rachael Connolly . 2024-10-13
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Fantastic food, love the fireplaces
Laura Gallant . 2024-10-13
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Excellent rib of beef Can’t wait to come back again We both rate it 😊
kate mccall . 2024-10-13
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Great Sunday lunch. Food and service fantastic.
S Seelal . 2024-10-13
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Good service, excellent food and service.
Garry Tyso . 2024-10-12
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Nice food, service, and place. I cannot complain.
Jose Antonio Roman Martinez . 2024-10-11
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Booked our Sons 1st Birthday Party on Sunday 6th October. Team and service were flawless, we ordered a buffet for 20 people and the food was amazing, everyone was complimentary of the taste and menu items. We had a great day and will do it again.
Paul Letson . 2024-10-08
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Amazing pub with great food and friendly staff.
Suzie Barraclough . 2024-10-08
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Could put my stamps after my visit this is twice but food was excellent and staff
Tina Watts . 2024-10-07
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Good meal but a little disappointed, I thought that the wellington would come with roast potatoes but received boiled, checked the menu and this was correct, it’s not that hard to put in olive oil to make these vegan instead of what I assume goose fat. The food came out after 35 minutes and my partners chicken was luke warm. Otherwise, great food and lovely staff.
Juliet Fisher . 2024-10-06
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Fantastic food and great atmosphere
Wendy Westcott . 2024-10-06
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Very poor service Very poor food Staff and manager are rude Don't use this pub. Go to the Mare Pool or Bishop Vesey. They are cheaper and better. I was called a Welsh Git Very rude head office as well. Not interested in my complaints. The rude female just put the phone down. Wear a body cam if you go to this pub on your own. The manager should be sacked. Don't trust anybody in this business. I have had a collision which was clearly not my fault which has been concluded by the court because of dash cam evidence. 4 clients of this pub have said my dash cam has lied I have now had a phone call saying I owe this business £19.80. This is not a business. They are trying to wrip people off. I owe them £0.00. Just had another phone call about the £19.80. If they think I owe this money they should take me to court. I have had a call saying my son has been throwing beer over clients. Problem. I have not got a son. Only daughters.
Brian . 2024-10-05
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I was in today for a drink and served by Anna, she was amazing, very quick service and the food was amazing
Jake Riley . 2024-10-04
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Me and my girlfriend came here today again for the third time. Food was very nice. Came out hot and delicious. Very nice atmosphere. Didn’t meet the manager but sure they are very nice. Didn’t owe 19.80 because I don’t drive and not and silly enough to put my reg in. Didn’t see any broken glass on the pavement and any injuries. Will come here again. Thank you :)
Luke Crayon . 2024-09-17
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Me and my girlfriend came here today again for the third time. Food was very nice. Came out hot and delicious. Very nice atmosphere. Didn’t meet the manager but sure they are very nice. Didn’t owe 19.80 because I don’t drive and not and silly enough to put my reg in. Didn’t see any broken glass on the pavement and any injuries. Will come here again. Thank you :)
Luke Crayon . 2024-09-17
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Having lived in the area for 20+ years the horse and jockey been a regular and we visited probably weekly. It is now literally at the end of our road. 3 weeks ago we went and ordered a childrens sunday roast we had ordered many times before. It came out with no root vegetables and a yorkshire pudding cut in half. We complained and were told this is the "spec". I pointed out to the waitress the menu clearly stated it came with yorkshire pudding and root vegetables. At this point we were then served with a yorkshire pudding and root vegetables but were told in no uncertain terms if we came again the childrens roast would only come with half a yorkshire pudding. I therefore asked to speak to the manager. He confirmed this was the case, I have no idea who thinks it is acceptable to serve a yorkshire pudding cut in half when the menu clearly states the meal comes with a yorkshire pudding but he insisted. At this point we left and went home. I tired to send a complaint to Ember Inns, however this was just directed to the same manager so got an abrupt response saying he had explained this was the "spec". At this stage I just decided to ignore it and never go to the horse and jockey again while the current manager is still there. That was till today when I walked past on an early morning walk at about 8am. There was a broken peroni glass on the pavement with large shards of glass dangerously pointing up. I continued my walk and returned home a different way. We then went out with the children and were again passing the horse and jockey at about 2:30pm the glass was still left dangerously lying in the middle of the pavement. I therefore went in and informed the manager but he had no clue it was there, where he should be clearly checking the outside areas. I will not be going back while the current manager is working there and believe he is not performing his duties properly hence having to write this review as there is no way to contact Ember Inns to lodge a formal complaint. Wow, no way for me to post a response other than editing my post. Dealing with the arrogance of the manager is astounding. If he thinks going in and having to tell him there has been a broken glass on the pavement for about 6+ hours is aggressive, there is a difference between annoyance and aggression, he needs to consider if someone had fallen on it and cut their hand or stepped on it and seriously there foot, I went in told them and left, I had to say excuse me as him and the bar man seem too busy talking to notice a customer walked up to the bar. I pointed out he might not care about his customers opinion but he needed to care about the area around his pub. If he thinks broken glasses from the pub isn't his responsibility, really??? It was right outside the main entrance. All I would like is to be able to contact someone at ember inns someone who isn't the manager. Is there a proper complaints procedure.
Michael Atherton . 2024-09-15
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Having lived in the area for 20+ years the horse and jockey been a regular and we visited probably weekly. It is now literally at the end of our road. 3 weeks ago we went and ordered a childrens sunday roast we had ordered many times before. It came out with no root vegetables and a yorkshire pudding cut in half. We complained and were told this is the "spec". I pointed out to the waitress the menu clearly stated it came with yorkshire pudding and root vegetables. At this point we were then served with a yorkshire pudding and root vegetables but were told in no uncertain terms if we came again the childrens roast would only come with half a yorkshire pudding. I therefore asked to speak to the manager. He confirmed this was the case, I have no idea who thinks it is acceptable to serve a yorkshire pudding cut in half when the menu clearly states the meal comes with a yorkshire pudding but he insisted. At this point we left and went home. I tired to send a complaint to Ember Inns, however this was just directed to the same manager so got an abrupt response saying he had explained this was the "spec". At this stage I just decided to ignore it and never go to the horse and jockey again while the current manager is still there. That was till today when I walked past on an early morning walk at about 8am. There was a broken peroni glass on the pavement with large shards of glass dangerously pointing up. I continued my walk and returned home a different way. We then went out with the children and were again passing the horse and jockey at about 2:30pm the glass was still left dangerously lying in the middle of the pavement. I therefore went in and informed the manager but he had no clue it was there, where he should be clearly checking the outside areas. I will not be going back while the current manager is working there and believe he is not performing his duties properly hence having to write this review as there is no way to contact Ember Inns to lodge a formal complaint. Wow, no way for me to post a response other than editing my post. Dealing with the arrogance of the manager is astounding. If he thinks going in and having to tell him there has been a broken glass on the pavement for about 6+ hours is aggressive, there is a difference between annoyance and aggression, he needs to consider if someone had fallen on it and cut their hand or stepped on it and seriously there foot, I went in told them and left, I had to say excuse me as him and the bar man seem too busy talking to notice a customer walked up to the bar. I pointed out he might not care about his customers opinion but he needed to care about the area around his pub. If he thinks broken glasses from the pub isn't his responsibility, really??? It was right outside the main entrance. All I would like is to be able to contact someone at ember inns someone who isn't the manager. Is there a proper complaints procedure.
Michael Atherton . 2024-09-15
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Great service from Nathan. Lovely food and drink x
Micheala Bingham . 2024-09-14
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I had the chicken curry which was excellent. The vibrant atmosphere put us all in a good mood.
Mary-Frances Woodhall . 2024-09-13
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The H&J team were great accommodating a table for 27 for a work lunch at short notice. The food and service were both amazing and would highly recommend / visit again! Thankyou
Liz . 2024-09-12
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Not been for about 6 months and was very disappointed… menus dirty & sticky only 2 members of staff and they were working very hard trying to do the bar and food but pub very busy not their fault. Food has really gone down plates full of grease after eating & you could count the chips on the plate .. would take a lot to get me back there for food … whoever in charge needs to raise standard’s !!!!
Shellie Cotton . 2024-09-10
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Evening dinner for 4 people. Booked in advance and the table was not ready, reserved but not cleaned. Mixed grill was good and plenty on the plate. Ordered Sausage and mash as a main meal and a side order of steamed vegetables, 3 sausages limited potatoe? How much does mashed potatoe cost? hardly any onions, although described as onion rings. Very small plate of food. Burger and chips the burger was very tasty however 1 small piece of lettuce and 1 slice of tomatoe no side dressing or dressing on the burger..... i have seen better burgers in Mcdonalds. Very busy with a large party going on. Clearly understaffed as the table was not cleared before the puddings arrived. Need to sort out your staffing levels and online bookings system if you have not got the staff available to provide the service for both then stop online bookings. Head office you need to look at customer service before profits. Will think twice before we return, shame as 12 months ago we had a fantastic meal here.
Jane . 2024-09-08
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Great Sunday roast, exactly as you’d want at home! Portions were great, meat was tender and yorkshires were fresh. A nice surprise - did not disappoint.
Maria Kilbride . 2024-09-08
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Fab function at Horse and Jockey!
Lauren Creamer . 2024-09-07
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Friendly, foods good, bar staff wonderful
julie day . 2024-09-07
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Really friendly staff. Lunch was reasonably priced, served fresh and warm. Service was quick and effective. Lunch menu was a great option
GmanGriff . 2024-09-03
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My partner and our friends visited the Horse and Jockey last night for the Wednesday pub quiz, and it was an evening we thoroughly enjoyed. The quiz hosts were incredibly funny, making the night truly memorable—so much so that one of our friends from Cambridgeshire said he'd gladly drive up just to participate again. The drink service was prompt, and the cocktails were well-crafted; I especially enjoyed the Aperol spritz, which was expertly made. The food exceeded my expectations, despite not usually being a fan of pub fare. My partner and I shared chicken wings without sauce due to a food intolerance, and the staff were very accommodating. The wings were some of the best I’ve had—perfectly crispy and seasoned with just the right amount of black pepper. For my main course, I had the Hunter's chicken schnitzel, which was equally delicious. I would happily return for both the food and the drinks, and I plan to recommend this place to all my friends.
Jake Wanstall-Riley . 2024-08-29
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Quiz night on Wednesdays is something I and many others really look forward to each week. However, tonight the usual quizmaster was not there, and was replaced by a double act that left a LOT to be desired: they were overly loud, used foul and inappropriate language, kept taking cigarette breaks, and were more concerned with how funny they thought they were (they weren't) than providing customers with what is usually a well-run and enjoyable evening. The Horse and Jockey will be losing my custom if these 2 persist in ruining Wednesday nights.
marc576 . 2024-08-28
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Mid week visit - easy to park - friendly staff - good price for two course - portion size for mains were very good - plenty of time for a cup of tea later
Andrew Briggs . 2024-08-22
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friendly staff .. good food with generous portions... quiet atmosphere
Andrew Briggs . 2024-08-19
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Great food delicious loved the friendly service always recommend to everybody
iona brown . 2024-08-18
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Breakfast was fantastic. Alison’s service was impeccable
George Griffiths . 2024-08-18
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Staff were very friendly and very helpful. Would definitely come back as again. Thank you
Harrison Rickus . 2024-08-18
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Great staff attitude nice and friendly. Food really good. Highly recommended
Paul Sennett . 2024-08-18
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Lovely staff, food was amazing! Great value for money
Deanne Coss . 2024-08-18
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Great food and great service! Lovely and tidy in there as well!
Hayley Locking . 2024-08-18
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Lovely food and excellent service.
Sarah Russell . 2024-08-18
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Good food very nice and a waitress was very helpful Alison 😊
David Neilson . 2024-08-16
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Good food and atmosphere great service thanks to ash the chef
Dot Collins . 2024-08-16
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Brilliant family meal for 9 of us. Perfect service and food really tasty. Staff really attentive especially our waitress Alison.
Elaine Caldecott . 2024-08-16
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Quick service, good food and good value
Gary Caldecott . 2024-08-16
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Excellent service, lovely food!!
Joshua Martin . 2024-08-16
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Absolutely gorgeous meals and a great atmosphere
Jane Parsons . 2024-08-11
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Good variety of food. Friendly staff but not enough staffing for the busy periods. Draft beers not always available - no choice.
Natalie Hawksworth . 2024-08-08
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Great service from allison and loui and amazing food will be returning
Dark Viprin . 2024-08-08
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Quick service, lovely waitress and the dog felt welcome too🐶😘❤️
Amanda Foster . 2024-08-08
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The ultimate burger was magnificent. Friendly staff worth a visit.
Graham Purkiss . 2024-08-08
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Went for lunch today with hubby and a couple of friends. Good value for money, good service with excellent hot food. Can't fault anything
Atmy Witsend . 2024-08-07
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Lovely food and service good price
Joe Tubb . 2024-08-04
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our first time here for many years. we get together for a family meal every month or so, this will be our new meeting place,! great food, excellent service and good value for money
Sharon Thorneywork . 2024-08-04
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A great afternoon to celebrate a family birthday. Lovely food and friendly staff. Thank you
Sarah O'Neill . 2024-08-04
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The food is always spot on. Never had any issues. The pub is nice a clean and friendly staff
James Ellis . 2024-08-04
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Lovely atmosphere - staff are incredibly welcoming! Good for a family meal or drinks with friends - can’t recommend enough
Georgina Lily . 2024-08-04
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Great food and drink, lovely atmosphere and service. Megan was great advising me on the cocktail choices and deals.
Georgina Hunter . 2024-08-04
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Really great food defo recommend
Liam Phillips . 2024-08-04
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Food was amazing! Superb service, staff were very friendly!
Carl Syner . 2024-08-04
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Thank you to Alison who was very friendly and looked after us for my mother's birthday.
Dan Howes . 2024-08-04
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Lovely family meal to celebrate my mums birthday, fantastic food and very nice staff!
Emma Kilsby . 2024-08-04
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We have been coming here as a family now for quite a few years. We mostly come here on a weekend and especially on a Saturday as this is mine and my sons go to pub after the Villa play on a Saturday. Food has massively improved over the last 6 months or so as well as the service. Staff are polite and friendly and the atmosphere has always been alright.
Steve Powell . 2024-08-04
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Great food. Alison was very helpful and bubbly.
Katherine . 2024-08-04
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Great Sunday lunch. Food and staff excellent!
Sophie Parker . 2024-08-04
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Great atmosphere, staff really helpful and friendly. Food was amazing
Ann Collins . 2024-08-04
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Really good food Lovely and friendly staff Fast service Came on the Sunday and the food was great thank you for a lovely experience
Kirsty Morey-O'Gara . 2024-08-04
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Brilliant experience, lovely hard working staff and excellent food and service
Hazel Kumar . 2024-08-04
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Emma and the team at the horse and jokey are always pleasant and welcoming
Dave Wood-Still . 2024-08-04
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Great experience had a really good time. Very good selection of real ales. Great time
david collins . 2024-08-04
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Alison was very friendly and helpful as usual .
Emma Lovett . 2024-08-04
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Good Food and service from Alison and Demi...fantastic staff!
Sally Husbands . 2024-08-03
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Great service great prices good food
pany panayiotou . 2024-08-03
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Excellent food and service all at a very reasonable price- good beers on tap
David Tyso . 2024-08-02
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Me and my partner came in for food before the quiz, it was absolutely unreal, the hunters chicken and the double chicken cheese and bacon burger were faultless. Huge compliments to the chef that cooked our meals, so many thanks! Always friendly staff and energy of quiz night makes this pub on a wednesday night the best place to come :)
Adam Hughes . 2024-07-31
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Very friendly and accommodating with happy and attentive staff. Dog friendly and definitely a place I’d recommend to friends and family. Lots of opportunities to put 👀’s on things too. 👍😂❤️
Claire Knighton . 2024-07-30
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Excellent service from Emma and Becky
Edward O'callaghan . 2024-07-29
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Got served by Emma who was lovely and a right laugh
Sean Freeman . 2024-07-29
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Amazing food and lovely service from Alison. Will definitely be back
Amanda Cotton . 2024-07-28
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Looked after by Lauren. 8 of us... All enjoyed our meals... Lovely afternoon/evening
Anita Farren . 2024-07-28
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Sunday lunch was delish - staff very welcoming/friendly/attentive
Lea Booth . 2024-07-28
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Alison was lovely and gave us great ideas with the desserts.
Lauren Hill . 2024-07-28
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Great staff, particularly Alison was very attentive thank you
Canan Hill . 2024-07-28
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Lovely meal, great atmosphere and brilliant service (Alison). Thank you ⭐️⭐️⭐️⭐️⭐️
Abi . 2024-07-28
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Excellent food & service, thanks Alison
Emma Onions . 2024-07-28
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Very friendly staff. Food was hot and flavoursome. The manager and staff were very attentive.
Theresa Oliver . 2024-07-27
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Food was amazing and great service from everyone. Charley behind the bar was lovely and helpful.
Shayla Moss . 2024-07-27
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From the moment we walked in we were greeted with big smiles from the bar staff think their names were ‘Charley and jack took our order even did waiter service and bought our drinks over to our table We didn’t wait too long for food when it did arrive was lovely and hot by Alison friendly lady very smiley food was spot on! Definitely recommend anyone to come here for food or casual drinks
David Meehan . 2024-07-27
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Had an excellent meal here yesterday! We were served by a girl called Megan and she was extremely welcoming and on the ball with her service. We will definitely be back!
Bronwyn Moles . 2024-07-26
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Alison and Lauren are always attentive to us locals
Jason Bourne . 2024-07-26
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Amazing food, fantastic staff. Especially Allison and Lauren, both so helpful!
Steven Wallace . 2024-07-26
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Lovely staff. We were made to feel very welcome. 4* for food as burgers were a little over done.
Robert Sleath . 2024-07-26
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Lunch with my husband and father in law. Food was great as always and it was a pleasure to be served by Ann-Marie. She was really helpful and friendly.
Maggie Harrison . 2024-07-25
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Fantastic service especially Annmarie a lovely smile and so friendly Food amazing
Sue Holmes . 2024-07-25
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Emma, Abbie and AnnMarie are an asset to your business. We all love them very much
Ben . 2024-07-25
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Lunch at the pub. Chicken bacon wraps,and a pint. Served by Ann Marie, very helpful. Always a good atmosphere and great food. A great local.
Andy Harrison . 2024-07-25
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Ann Marie was very friendly and helpful with the bar and food order
Simon Price . 2024-07-25
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Amazing place . Best kept car park ever 😁😁😁😁
phil thompson . 2024-07-24
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Just had another fantastic meal at this beautiful pub. We come here often, and it never disappoints. Had the grilled seabass - gorgeous. Alison is always welcoming and I love her little chats with us. Would thoroughly recommend
Patricia Hewitt . 2024-07-21
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Thank you Alison for excellent service
Nicholas Hewitt . 2024-07-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I went to the fax with my dad to have a carvery, the meal was very disappointing, the roasters were rock hard and could not be eaten even though the chef had bought out fresh ones, the mash was lumpy, the staff looked like they could not be bothered or even cared, no one came to ask how the meal was, as I assume they already knew how bad the food was, we both had a pint of Johnsmiths with are meal and we both felt that it tasted flat. We went on a Saturday and the pub was empty I can only assume that this is due to the poor quality of the food and the unwilling and unhelpful staff. I would recommend that no one goes to this very poor pub, me and my dad will never go there again.
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Miserable staff. Don't like cricket fans. Undercooked chips small bag.£2.75. Greasy undercooked chips. Clearly made from economy potatoes. Never again.