Based on 1.223 opinions finded in 2 websites
Based on 1.223 opinions finded in 2 websites
Nº 2592 in 4016 in Birmingham
Nº 200 of 282 British in Birmingham
Opinions
Popped in today for a drink on way home Come here on a regular basis, can't fault service, food etc. What really gets me is that the obscene language by the builders who come in for a well earned pint usually close to the bar. We had to sit at the back so didn't hear the effing and blinding. PLEASE can you put a sign up about lthe language it's not as if it's done quietly especially when children are in. Are you that desperate for trade, I was in the building trade and I can swear with the best of them Are you scared to tell them 🤔
VRF . 2024-11-01
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Excellent service from Mel and Aaron, food was good quality and value for money. Love coming here with family as we always receive a warm welcome.
Expedition283126 . 2024-10-14
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Reasonable food that you had to order at the bar. Staff friendly for a Saturday night in a pub that wasn't particularly busy.
Michael Day . 2024-10-09
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Staff were lovely, However food was appalling. Chicken Sunday roasts had potatoes that were too tough to eat, definitely not roasted, but solid! Veg had passed briefly through hot water, also inedible. Chicken was ok, as was Yorkshire, but we both left everything else on the plate. Needless to say, don’t recommend the food at all, but as previously said, drinks were fine, and staff were lovely
Tracy Rowan . 2024-10-06
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As a family we very regularly come to eat at the Crown with my mum who is in her 90’s. She is having some hard times and absolutely loves coming to the Crown with the family. The staff are always friendly, welcoming and efficient (Thankyou). She enjoys the small meals and we all eat well. Thankyou for such a positive welcoming inclusive atmosphere.
Sally Karimian . 2024-09-30
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The staff Brandon and Mel where really helpful and had really good service,the food was great my 4 year old daughter loved it,John was chef and food was good
Elliot C . 2024-09-28
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Great service and even better food and wine, had a girls night here for a light meal and wine Mel,Aimee and Brandon were so attentive and polite, and John served the best open steak sandwiches will definitely be here again!
Paige R . 2024-09-28
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Friday night and one poor guy serving on his own come Ember Inns employ more staff it’s a joke it’s obvious if you employ more staff you sell more and make more money ?
Dean D . 2024-09-27
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Great Sunday meal. Food was delicious and staff were helpful and very attentive. Will definitely return and recommend.
John Attard . 2024-09-24
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Lovely atmosphere and food definitely recommend especially the lasagne or fish and chips
Abigail Holder . 2024-09-14
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Except atmosphere and value for money. A great local pub.
Kirsty Holden . 2024-09-14
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We both had Haddock and Chips which was cooked to perfection and tasted delicious. The only area for improvement was in the size of the portion of mushy peas.
Eileen Walker . 2024-09-13
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Great experience lovely atmosphere with the candles lit. Food was nice, especially the chicken wrap, and will 100% be returning soon!
FoodieWestMids . 2024-09-10
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Regular visitors. Never disappointed
Donald Robertson . 2024-09-07
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Came here for a family meal. When ordering we asked for chilli sauce instead of gravy sauce in the burger. The lady at the bar said that’s fine. When the food arrived, there was gravy sauce in the burger, when questioned about this the waitress said that the chef refused to do it, when we were told that it was possible when ordering. When the chicken hunters schnitzel came it was burnt and clearly had been sat under the heat for a while. The service was appalling and the lady serving had no manners and didn’t even apologise for the issues with the food. Would not recommend to eat here. 100% avoid. Maybe for a drink that’s about it.
Josh Aujla . 2024-09-07
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Did not eat there, about 15 people in the pub, not much going on
Gary Cockerill . 2024-08-26
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Staff were friendly food and drinks were great
Andrew Wallace . 2024-08-26
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Fabulous pub! Very friendly staff. Great food 👍 Will definitely be taking friends here. Nikki the manager was great and really helpful.
Sharon B . 2024-08-25
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We came in for food and drinks before the football on Saturday. The Guinness was a great pint. We had the wings, garlic bread and crispy chicken sandwich - all of which tasted really fresh, came out quickly and was great value. The service from Ollie was brilliant. We’ll definitely be back.
Josh Johnson . 2024-08-25
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We came in for food and drinks before the football on Saturday. The Guinness was a great pint. We had the wings, garlic bread and crispy chicken sandwich - all of which tasted really fresh, came out quickly and was great value. The service from Ollie was brilliant. We’ll definitely be back
Arctic . 2024-08-25
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The food is great and the service is excellent would definitely recommend the Sunday roast will be back soon with friends
angiedev7 . 2024-08-25
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Nice atmosphere unfortunately the food was warm, vegetables hard and about a 40 minute wait for dessert when it wasn’t particularly busy
Sharon Smith . 2024-08-25
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A firm favourite for many years. Good drinks and beer. Shame it's not as busy as it used to be. Food is what you expect for Ember Inn and the price range. A good local, would like to see more people use it.
R 1 . 2024-08-01
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Nice pub pleasant surroundings, very quiet for a Thursday afternoon. Reasonably priced menu. Will definitely return🙂!!
Simone Barrett . 2024-08-01
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Great night as always, Shaun is always welcoming and he and his team are really friendly and hardworking. The Crown has improved massively in the last 6 months, tables are cleared and cleaned, staff are polite and happy to serve customers. Shaun has been the first manager in a long time to give the pub stability and reinforce customer service. Would be nice if the place could get a face lift as it is a little tired and has not had any improvements in a very long time unlike most other local establishments.
Sue Hewlett . 2024-07-30
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Friendly staff,had a slight problem with food order manager couldn’t be more helpful
Martin Mcgrath . 2024-07-27
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Great place to meet up with your friends! From the staff to the manager you honestly can't find fault! Only downside is the decor which needs a touch up
charlie K . 2024-07-27
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Sunday Lunch invite from friends so it's hard to really be completely critical, but four lunches slightly warm was not a good start, put that with vegetables dipped in and out of water, and three small potatoes that were certainly not home cooked. Why did we not complain, when friends invite you out it's a case of being polite.
Tony Priest . 2024-07-09
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New and updated menu is great... food arrived with a smile. The meal was exceptional and the atmosphere is always welcoming. The gaffa is a credit to rhe establishment ...
DayTrip47478267217 . 2024-06-22
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I think the service is exemplary and the staff really do look after you! Only thing is I think ember inns needs to invest in this pub as it use to be a flagship site that would compete with its current competitors
David Cook . 2024-06-22
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Shaun the manager is fantastic and he runs a really good team behind the bar the atmosphere is brilliant and nice to see such a dog friendly pub!
sam bayliss . 2024-06-22
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Sean and his team did a buffet for us to take to an event at the national arboretum, and wow, what a delicious buffet it was. A very good variety of sandwiches, and other snacks. Highly recommended
Mark H . 2024-06-20
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Perfect evening, staff and food are amazing
lewis perry . 2024-06-16
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Our party of 10, some with disabilities enjoyed a great meal here yesterday. We had starters mains and plenty of drinks and the total bill was very reasonable. All of our food was very good with one small exception. The staff were very welcoming and pleasant and our meals and drinks arrived soon and all together which was great.
LittleRaquel . 2024-06-02
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Good service Hot food Good price
John Haddock . 2024-05-29
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Went for the pub quiz night, absolutely brilliant even if our answers weren’t haha, lovely atmosphere and the bartenders and waitresses were lovely and really welcoming. Would recommend!!
Torto0ga . 2024-05-29
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Menu had changed ...orders came with things on we asked to not be on ...ordered drinks on the app took a trip to the bar to ask where they where after 15 mins ....when the drink came it was slammed on the table...no apology ....not a great visit ....New menu not great either .....
Dawn Champion . 2024-05-11
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Everybody was very friendly, especially Shaun and Kerrie. Food was fantastic and the atmosphere was fantastic
George Coley . 2024-05-06
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Had a lovely dinner at the crown, big choice of food on the menu and the food was great, staff really friendly and welcoming , Veggie and vegan options .
katedQ9881SO . 2024-04-28
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Had a lovely family night at the The Crown. Four of us ate and we each had a very good meal considering the price. The fish and chips were particularly good whilst the veggie curry option was tasty and filling. Very nice staff and the beer was good, too. Wasn't expecting it to be as nice as it was. Hats off to the staff!
John Higgins . 2024-04-28
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We are her from Australia, fantastic menu and service Thank you
Elaine hartelt . 2024-04-28
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Food is served very quickly and is always hot. Great quiz on a Wednesdays. Good atmosphere.
Suzanne Meaden . 2024-04-26
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Amazing place whether its business related or just a catch up with friends! New menu looks fresh and tasty! Definitely recommend the new skewers!
parsley1988 . 2024-04-25
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Food brilliant , excellent service , very welcoming . Thanks to Shaun for being the highlight of our visit !!
Luis Moore . 2024-04-24
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shaun and the team are incredible. amazing service and great quality food and drinks !! would definitely return and be recommending
libby pearson . 2024-04-24
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always come into the crown and the girls behind the bar mel and aimee were great, always remember my order ans always got a smile
Hassan Johnson . 2024-04-23
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Came to the crown I thought the service was brilliant. Aimee behind the bar was really welcoming as always, always a pleasure to come in.
Mitchel Minhas . 2024-04-23
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Lovely family and dog friendly pub, so much so that we are regulars and the staff are friendly and efficient especially Aimee who makes sure nothing is too much trouble, making the experience better.
Chloe Gough . 2024-04-23
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Popped in midweek for a couple of drinks for the 1st time...really nice relaxed atmosphere great friendly staff and service didn't try the food on this occasion but do hope to visit again
Claire Brayne . 2024-04-22
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I come to the crown all the time and I am never disappointed. Lovely atmosphere, great people and amazing food !! It’s a nice place to go and the prices are good ! Staff are lovely and never fail to go above and beyond for their customers!!
Daisy Watkins . 2024-04-21
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Mixed Grill well cooked with good cuts of meat. Real Ale selection has improved - four to choose from on my last visit - and pints poured were clear and flavoursome. Great having a couple of TVs to watch any televised sports events.
Hari Aujla . 2024-04-21
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Great place to meet with friends, food was great and staff were very helpful and friendly, will definitely be back 😀
Daisy Hodgetts . 2024-04-21
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The food was nice and the service was fast and friendly.
Stuart Harnett . 2024-04-20
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Most of the meals weren't hot my friends mixed grill was absolutely awful gammon and steak were like rubber eggs rock hard my other friends scampi his chips were cold the waitress was good as were bar staff hopefully this was a hiccup
Russell Pike . 2024-04-20
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Nice friendly pub with good food and drink!
julia burns . 2024-04-20
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There’s been a massive change in the crown lately with a new manager and new staff. Customer service has returned with friendly staff and the place is looking a lot cleaner and tidier. Shaun and his team are really welcoming and have really turned the atmosphere around. Only thing that lets it down is that it’s looking a little tired and desperately needs a facelift like most of the other local venues have had. Great place for drinks with friends, just could do with a lick of paint and some new curtains.
SueZieSue . 2024-04-20
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Visited The Crown Pub recently and had a mixed experience. While the ambiance was cozy and inviting, and the staff friendly, the service was a bit slow, especially during peak hours. The food was decent, but nothing exceptional, and the menu lacked variety. Additionally, the pricing seemed a bit high for the quality offered. Overall, it's an okay option for a casual outing, but there's room for improvement in terms of service efficiency and menu variety.
Josh .B . 2024-04-16
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A great place to meet up with friends and have a laugh! Staff really friendly and very attentive to all the guests needs
Shaun Parsley . 2024-04-15
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Another good local ember inns Friendly staff
John Scarratt . 2024-04-13
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Great pub for a local night out .We go regularly on a wednesday for the quiz,but it's always our pub of choice when staying in the area. Good pub food,cosy ambience, (three fires on the go) with nice interior, plenty of seating and good lighting.Staff always very pleasant and helpful.Amy very helpful and friendly last week, when sorting out tables for us.
756gerardt . 2024-04-02
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Brilliant service and excellent food. Warm friendly atmosphere.
Julie Reed . 2024-03-30
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Came on a Wednesday evening for quiz night and it was very busy at times but the staff were unfailingly pleasant and the atmosphere friendly
john kennedy . 2024-03-29
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Lovely “normal” pub food, non of this over priced fancy stuff
Tim Whitehouse . 2024-03-26
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Food was delicious, Shaun and the team were friendly. Definitely recommend.
Lisa Redfern . 2024-03-25
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Came here for lunch last month, first time visiting in many years, Amy and Mel (I think?) were on duty and nothing was too much trouble for them, excellent service. Lovely food. So much so I came for a Mother's Day lunch yesterday and had the same excellent service and wonderful food. Will be visiting regularly from now on!
mand deakin . 2024-03-11
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Best experience I’ve had in a long time!! Recently moved into the area and the crown is now our local pub which we can now call our regular visit. Shaun has been so welcoming and helpful, could not ask for better service. Definitely recommend, especially if you have a dog! 🤍
Kirsten Baum . 2024-03-09
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Great staff, very friendly and helpful. Definitely recommend to a friend. If you're in the area pop by for some good food and nice atmosphere
Chris Whiles . 2024-03-08
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Great atmosphere, friendly staff and quick service.
Tim Brazier . 2024-03-08
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Good Wenesday Quiz night, drinks reasonable price. As with most British pubs the number of staff on a busy night is never enough leaving curtomer service a lot to be desired. Not tried the food.
denis dennehy . 2024-03-08
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Lovely food, lovely service, had my 5 year old with me, staff were great with him, had some crayons and colouring for him to do. Thankyou Mel and amiee
Liam M . 2024-03-07
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Food was good, service good, busy so quite noisy but overall no complaints
Lisa Devine . 2024-03-06
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Good atmosphere. Maybe more staff but those we interfaced with where well trained, polite and amicable
Graham Unsworth . 2024-03-04
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**Family-Friendly Gem** Venturing here for the first time with our family, including our lively 7-year-old and our furry friend, was an absolute delight. The spacious table area was a welcome sight, offering plenty of room for all of us. The food was delicious, and the staff were outstanding—warm, attentive, and knowledgeable. We found ourselves happily lingering from 2pm until 9pm, thoroughly enjoying every moment. We're already counting down the days until we can return. We couldn't stop raving about what a fantastic experience it was. This place truly exceeded our expectations, leaving us thoroughly impressed.
Ru Jones . 2024-03-03
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**Family-Friendly Gem** Venturing here for the first time with our family, including our lively 7-year-old and our furry friend, was an absolute delight. The spacious table area was a welcome sight, offering plenty of room for all of us. The food was delicious, and the staff were outstanding—warm, attentive, and knowledgeable. We found ourselves happily lingering from 2pm until 9pm, thoroughly enjoying every moment. We're already counting down the days until we can return. We couldn't stop raving about what a fantastic experience it was. This place truly exceeded our expectations, leaving us thoroughly impressed.
483rupaj . 2024-03-03
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We dined here for lunch, there was plenty of parking spaces upon arrival. The choice of food and drinks was good. The service was excellent. Will return again.
Kevin Daly . 2024-02-16
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I’ve used this pub on and off over the years. I must say the new gaffer Sean, and the most recent staff are just lovely!! The place has a much more welcoming and chilled vibe. I walked off to talk to a mate, and left my drink on the table, just under half full. I was a bit gutted that it had been cleared away (my fault for leaving it) Bless Sean thought!! He gave me a whole new drink without giving it a second For me, it's the little things!! Harry and Dan are lovely too Overall, if you're passing by, give The Crown a go!! Cheers Peeps 🥰🥰
Mellissa Rahman . 2024-02-14
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I’ve used this pub on and off for a good few years. I must say the new gaffer Sean, and the most recent staff are just lovely!! The place has a much more welcoming and chilled vibe ☺️ I walked off to talk to a mate, and left my drink on the table, just under half full. I was a bit gutted that it had been cleared away (my fault for leaving it) Bless Sean He gave me a whole new drink without giving it a second thought!! For me, it’s the little things!! Harry and Dan are lovely too 😊 Overall, if you’re passing by, give The Crown a go!! I 💯 recommend Thanks guys 😋😋
Mellissa R . 2024-02-14
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Great day out with family, felt home away from home . Thanks!
vincent meunier . 2024-02-11
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Quick service. Reasonable prices Nice food
J Bentley . 2024-02-11
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Perfect food and excellent service.
Zoe Baker . 2024-02-11
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Great value, good service and wholesome food. The atmosphere is family friendly and relaxed. Highly recommended, especially after a long walk in Sutton park!
martin smith . 2024-02-10
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Good food Nice atmosphere and service
Craig Burns . 2024-02-10
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Great food, great service, good value for money. Service was prompt. The staff was kind. Good variety of vegan/plant based alternatives. Particularly enjoyed the vegan cheesecake.
Haley B . 2024-02-09
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Came for a meal not long ago was presented good and good value for money, new manager Shawn easy to talk to and place looks loads better.
Josh Russell . 2024-02-05
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The bar staff were friendly and very helpful nice atmosphere we have 2 children aged 2 and 4 they were made very welcome by the staff food was lovely,we had nice relaxed evening
Elliot C . 2024-02-03
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Cosy place, lovely food, beautiful manager with red hair xx
suzanne chan . 2024-01-31
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I booked a reception for 60 guests recently after the cremation of my wife in Sutton Coldfield and whilst the reception went very well I have since learned that two of my guests: bona fide customers at the crown we're landed with a £60 parking fine which has rather marred the experience. They were from a distance away and unaware of the system. If the proprietors would care to refund the fines I would be very grateful.
Alan Coker m . 2024-01-29
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Good food, lovely place, nice staff. Definitely recommended.
Andy Hobson . 2024-01-27
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Lovely pub, lovely food. Great quiz night on a Monday
KatiieeBubs . 2024-01-23
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Lovely pub, good food and great atmosphere, would deffiently come again. Need to try more food from the menu! It all sounded really good!
Kate H . 2024-01-23
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Lovely cosy pub with ample parking. Excellent service and a great atmosphere. The food was good with a varied menu.
Andrew Hill . 2024-01-21
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Great service and food was amazing. Will definitely be coming back
elise bevans . 2024-01-18
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Visited here in December to have breakfast with Santa. Excellent breakfast menu and fabulous service. Kids loved it, will definitely be coming again but this time for an evening meal..
carl howard . 2024-01-18
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Very nice food, service was pleasant and speedy. Overall a great experience.
Callum Parsley . 2024-01-18
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Love this place, the food was lovely and the staff were really nice and service was excellent. I would definitely recommend a visit.
Cazzi1971 . 2024-01-18
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Ate there on Wednesday 17th Jan food and service excellent wud highly recommend
elaine pease . 2024-01-18
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All good apart from no lock on toilet door
Dave Sedgwick . 2024-01-17
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Hunters chicken made with a pre-cooked chicken breast and wrapped in what appeared to be a sheet of plastic, but on closer inspection was cheese or whey based product. Rump steak was too chick to be cooked, chargrilled on the outside but raw in the centre. Both meals were served with a slice of tomato and mushroom, which appeared to have dried out in the kitchen throughout the morning. Chips had clearly been re-fried.
James Watkins . 2024-01-17
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Steak was like shoe leather and eton mess had 1 strawberry , no syrup and basically non existent merangue
Tina Heyes . 2024-01-14
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Very good service and pleasant staff considering it was a very busy night all staff were working very hard , spent about 45.00 each on food and drinks very good value
Mandy Wilkins . 2024-01-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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No refund!! I booked my 40th Birthday party to celebrate at the Lounge Boldmere rd Sutton Coldfield 19th October 2024. 19:00 til 1pm. 18:00 my DJ called me to say that there was no room to set up the music as there was an ongoing live band and a Football party. On arrival 18:00 with the food there was an ongoing Baby shower, live band and Football party. During the meeting prior to the party the manager Shawn informed me that the baby shower would be finished 16:30. I was forced to send my family and friends away to my Flat to eat the food prepared. I called the manager Shawn and Rob the owner Monday morning to receive my £200 deposit and to explain the situation that I attended the Lounge Saturday evening to set up my party on arrival the club was already booked. The manager Rob shouted at me that he was not going to give me a refund that he booked a small section of the club for my party no room for the DJ with the ongoing live band and Football party. I was very upset as I would like to celebrate my 40th Birthday party at a nice location. I do not believe that the Lounge is an suitable location for African Caribbean functions as I didn't feel welcomed no support for Caribbean food or music, also I did not receive my refund.