Toby Carvery Hinton in New Forest

Food was OK, varying from excellent to not so great. Manager was awful, refusing to correct bill for voucher which said 25% off total food bill, suggesting that the terms and conditions might have stopped the desserts being included. I had used screen shots of the original, and somehow cannot find the original, so she said that the terms and conditions excluded screen shots (am I that unusual that I don't read all of the small print of an apparently straightforward offer). I was in a good restaurant today, where they made a little error, and when I asked to pay the part they had not charged, they said they had excluded it because they had messed up. I asked for nothing, and their customer service went beyond the reasonable. Yours was the opposite.

Having gone in this particular Toby carvery lots of times tells you something. We got served this Saturday by maddie who was training Kieran , what stars how to make someone smile very professional out standing 100% joking in a nice way very warm hearted people with an understanding of how people should be treated . I take my hat off to them both , may the training continue again 100%

Amazing, especially the waiter Mario, he was extremely friendly towards us, and made sure we were acquainted to throughout our experience here

It was my first time in this restaurant, and while the food and atmosphere were fantastic, the real highlight was our waiter, Mario. I don’t eat meat, but there were plenty of tasty veggie options, and I enjoyed every bite. The environment was cozy and welcoming, just what I was looking for. Mario absolutely made the night. His attention to detail, friendliness, and genuine care for our experience were unlike anything I’ve experienced before. He went above and beyond in every way, even offering us a ride home if we wanted to stay and enjoy a few drinks, a gesture that truly left an impression. It’s not often you come across someone in hospitality who cares this much about their guests. Mario deserves serious recognition for his incredible service. He’s the reason I’ll be recommending Toby Carvery and why I’ll definitely be coming back. Management should really take notice—he’s a gem!

Visited today was absolute thrilled that I could take my dogs in with me to have breakfast, yes they had a sneaky sausage, when leaving my car wouldn’t start so the manager sent Mario out absolutely amazing man, so friendly and helpful and got my car started, thankyou again

Went to this Toby inn as like the staff and place usually have very good experience as did this time but unfortunately we're let down by dessert there was no dairy free ice cream or other dessert so one had to sit and watch rest of group enjoying theirs surely not to much just to have bit dairy free ice cream in freezer this is the only thing that spoilt great meal

No problem getting a table at lunchtime ,good choice of meats & veg .Roast potatoes were good today .Alana served us ,very efficient although she was busy serving other tables too ,nothing was too much trouble .Will visit again

Thanks to our smiling Italian waiter Mario, my Chinese wife says thanks for the cuddle. Food was good and a reasonable price.

The food was ok, what you expect from a Toby but the service was shocking! We were sat at an unmade table and after sitting there for some time we got oir drinks from the bar and then our carvery, still with no service. We had to take cutlery and salt and pepper from another table. There was no horseradish, we were then handed the wrong bill once we did get the attention of a waiter and felt like we were basically slung out and an inconvenience! Like Fawlty Towers! We had booked in advance.

Food was nice and hot, I had beef and it was lovely and tender. Our waiter was Dan and he was very polite and helpful can’t fault anything on our visit and will be returning.

13.5.24 Liz was our server and was so very helpful, such a happy person to serve us it really made our day. The staff are always so lovely. The food was so tasty the roast potatoes are the best I have ever tasted Ever! Well done TeamToby!

Went for breakfast with my partner Total rubbish hard eggs bacon overcooked hard dripping in fat sausage over cooked dripping in fat black pudding cold chewing gum disgusting well hash browns hard cold congealed fat on them un edible.. mushrooms cold greasy , beans ok but tepid warm. Thank goodness I could cook 2 slices of toast which I did myself. Butter and marmalade. So can’t say I didn’t eat anything. Coffee. Just about ok . You’re better off spending a couple more quid and go somewhere it’s fresh and hot. That what I’m going to do . The whole breakfast dripping in oil. Put me right off. Very disappointing.. to finish it off the wall by the side of our table it falling apart got hazard tape on it smelt funny. It’s behind the toilets .. what a disgusting place felt like calling the health and hygiene at the council. Cos it needs to be 1 star as well. Finally stay away it’s a health hazard

Terrible visit. First we we were shown to a table that hadn’t been cleared . We then had long wait to put a drinks and food order in. When we went for the carvery it was tasteless. The turkey just tasted of water. Service was poor and my wife was sprayed in the face when a member of staff was putting cleaning solution away. It might be cheap but don’t expect good service or reasonable food. Very disappointing

Mario the waiter is just so kind, helpful, great with children and always welcome with a smile Making sure we was happy He is a asset to the Toby

The outside of the building was very tatty and unkept and the car park was strewn with rubbish. We were greeted by someone at the door and they were wearing a checked shirt, jeans and trainers, not what you would expect, first impressions matter. I can't fault the waitress Liz she was lovely, very friendly and efficient. We didn't have to wait at the Carvery and we had a choice of Beef, Gammon, Turkey and Lamb. I didn't have the Lamb as it was close to the end of the joint and it didn't look appetising and I didn't want to be that person to ask if another was coming out. The food was ok, not amazingly hot but you expect that at a carvery. Overall the experience was Ok but you do have to think twice about where you go to eat out as eating out has definitely become more of a treat these days.

Booked a table to be sat in front of a fire exit!!!! Cold straight coming in & wallpaper hanging off the wall! Beer was flat like always & the salt shakers are not useable….. full of condensation or just not cleaned properly!!! No friendly service just chucked in a damp wet corner. Disgusting to say the least.

Visted 23/1/24 at 12.00. The waiting staff dan was friendly and efficient. The food was great had a carvery, the chef on carvery were very friendly and greeted everyone in a friendly manner. So impressed with the place would visit again thanks guys

We have been to this Toby on many occasions and love the carvery. However, yesterday we visited and the service was indifferent at best. We had to wait 15 minutes after receiving the bill for the waitress to come to take payment. In the end we gave up and went to the main bar area to pay. The food was not up to scratch either. It was luke warm -thankfully the gravy was hot. The meat was good but vegetables were sloppy and overcooked. The middle of the roast potatoes were slightly hard. The parsnips were yummy though. It is exceptionally good value when the food is good. We did not rate it yesterday - sad as it was my Mother in Laws birthday.

Having visited this Toby several times in the last year, I have to say that the quality is always excellent. A great selection of food and a very clean restaurant always makes it a lovely experience. I have to give special thanks to Alana who was exceptional. She even offered to heat my wife’s food (she is a slow eater!)

Love this place. Always helpful and accommodating especially when you have a child with autism, will definitely be eating there again

Great food good service would recommend .friendly staff could not do enough to help. The staff all appear to love the job they are doing and are happy and cheerful.good portion of meal and the selection of veg is good something for every pallet .you have too book as fills up quick customers were turned away at the door as they could not be accommodated that just goes to show how good this restaurant is.if I could I would give 6 star

You need to sort the bar stuffs Hygiene out and uniform the bloke behind the bar stinks of BO. The lady behind the bar at frant of house with blonde hair didn't have normal uniform. Looked so bad she had emo hoodie looked Horrendous

6 of us had the Roast Dinner Mario the waiter was excellent..very quick with our drinks we had thd pigs in blankets at his suggestion why we waited for all our guest to arrive. He was very helpful and cheerful

we decided to eat at this toby as in the past the food was good so as we were on a mini break we decided to eat there again on the Sunday night the car park was a bit full but managed to find a space we went in and had a little wait for someone to come to front of house as the place was busy with large groups of people having Christmas get togethers we were shown to a table in the corner which wasn't a problem we had our drinks order taken and ordered food no problem there food was nice and the vegetarian choice was ok but i wish they would bring back the mushroom and ale pie which was very nice !! We left after eating feeling very happy we then decided to go back the next evening for dinner again the place was busy and we were shown to a table near a family of which one of there children was having a birthday dinner which was fine but then one of the children started to misbehave!!! we ordered drinks and food of which took a few minutes the place was busy with Christmas party's to it lots of noise we had a food and left i don't think we shall be returning especially at this time of the year as i don't like sitting in crowded places and the chefs serving the meat could have done with some help as there was quite a que also the vegetarian choice could do with a few more choices as not a lot on the menu

Having been disappointed 1 or 2 yrs ago at Toby we gave it a miss until a couple of days ago. Found it much improved. Friendly focussed staff. Moist well cooked meat and plenty of it. Veg fresh and well presented. Clean and tidy. Will visit again ...... oh and the apple sauce was too artificial!

Good food made all the more enjoyable by our waiter Mario who on his own makes us want to come again. Using the app makes it easy to book.

Love Toby Carvery but Mario made the experience. Stole the show with a special cover of happy birthday and spread Christmas cheer. 10/10 for Mario x

My only complaint was the amount of meat I was served , I was watching the guy carve the different meats up as I was in a queue of about 7 people, I was thinking how skilled he was slicing the meat so thin, most...

While staying in the area we decided to have a meal at the Toby carvery as it is reasonably priced & as as an added bonus you can get an additional 25% off with meerkat. We booked online which was easy, on arrival we had...

Mario made my experience amazing i had a great time all thanks to mario who had amazing service with a smile live laugh love mario we need more mario’s in our life

We had an amazing experience with a smile from Super Mario. Mario was so helpful and always cheerful. We have been going to this carvery for over 20 years and nearly always been served by Mario with the same happy smile and helpfulness

I had an amazing time! Staff where friendly and helpful. Mario is my favourite. But Dawid in the kitchen was really kind and helpful.

I mean everyone else my partner and friends enjoyed themselves , I sadly didn't so much , everyone else got there food I ordered the vegetarian offered and wasn't told what to do it turnt out my vegetarian option was waiting 40mins before I was...

Having booked direct from the app along with my guests we arrived at a clearly busy restaurant. Our booked table was immediately available and we enjoyed a meal that was excellent in quality, quantity and cost. Well done to all.

Lovely food, good atmosphere, great server, I think he was Italian. We love it here. Good selection of veg and generous meat. Nice and hot and tasty.

A group of us went for breakfast today, one of which is gluten intolerant. We were met at the front desk by a man who I think may have been the manager, we we’re making enquiries as to whether they could cater for his intolerance...

Pretty poor experience. Had heard good things about the Toby breakfasts. Sadly it didn’t deliver. Found it very over priced and underwhelming compared to its competitors offering ‘all you can eat’ breakfasts. Initially looked good value until you discover drinks aren’t included; which then bumps...

Delicious food, lovely atmosphere. Our waiter Mario was really friendly and professional. Thank you we will be back.

Good and plentiful food with a big choice. Very well organised and welcoming with no delays on being shown to our table. Very friendly staff particularly our server Alana, who was also very welcoming, friendly and willing to take time to briefly chat. Nothing was...

Haven't been for a year , so I was looking forward to usual fine fair. 1st choice was Yorkshire wraps ,,, none available, so main roast selected,, long wait. As only turkey and small amount of gammon left. Bought out pork. Another long wait for...

Came here for breakfast last weekend and it was beautiful, love the yorkshires and everything about it. Tasted great and plenty to chose from!

Smelled like poo in the queue but good food. Mac and cheese with a roast is legendary and Yorkshire puddings were goated. Bit of waiting in queues but worth coming.

We visited this restaurant twice for dinner during our holiday in Christchurch. Each visit was a very pleasant experience, great service from Liz on one day and Super Mario the other day. The food was great and service fast. Both Liz and Mario were very...

Planned a toby breakfast before going out for the day... BIG mistake...it was cold, hard and indelible. We were served by a very miserable female very rude and not at all welcoming. She had to get a manager to sort the till out..he wasn't any...

Had a roast here mid week, still really busy so worth booking in advance. Food was good and tasty and excellent value. Managed desert which again was good, pudding and drink was a good idea and still a good size.

Good fresh food and waitress (sarah?) was very friendly and helpful. Good value for money . Choice of 5 meats on our visit and the chef was generous with his serving. Overall good visit.

Collected my uncle for a family Sunday dinner which is something we always do when visiting him in Christchurch. We have never been disappointed. Service, food, choice of meat and vegetables were very good. I wish you could influence our local carvery in Romford, been...

This was a delicious dinner. Lovely chunks of meat, huge Yorkshire puddings. Lovely service. Book in advance or you won’t get in.

Gone downhill :-( Poor quality and selection of food. Rude staff. Used to be our go to place to dine but no longer.

Had booked but arrived late due to a M3 problem. The host said we could eat in the bar, which was fine for us. Overall a good value lunch for all of us. We all had the carvery; I asked for a little of all...

My choice of dinner, I pre booked this as I know how busy it gets, the service from the lady on the front desk could have been a bit warmer. Our waitress Liz was amazing & was so polite & made us feel very welcome...

As always the food was delicious and our waiter Mario was fabulous! He is a real asset to the Toby, always so cheerful and smiley and great at ensuring everybody is happy. Pancakes were lovely too. We will be back! L Grant.

Arrived at 12pm to be told I couldn't have a table for 6 until 9pm! Asked if I could have a 4 and 2 table and was told no but I could eat outside, even though there was several empty tables. While I was queuing...

Sorry to say , when we went to the serving counter we were aware the meats were all not fresh but the server still asked us what we would like , we both asked for beef and I had a slice of turkey , when...

This is the best Toby Carvery I’ve visited. Getting the basics right with the table being ready on time, clean facilities and quick service at a peak time on a Sunday. The staff were really friendly, the chef carving was making conversation as he worked...

Mario he is the loveliest most helpful honest and friendly guy ever, he's funny attentive and everything you enjoy from coming out for a family meal. Cannot fault the level of service he offered every member of the party kids and adults alike, it's lovely...

Here on a long weekend holiday and was able to walk to this carvery. Booked online and seated quickly. I ordered a broccoli and Brie pie and the lovely waitress (Alana) let me know when it was ready. All food was piping hot and plenty of veg. Desert to die for. Left very very full, great food and service. Glad for the short walk back tot the hotel to walk some of the food off. One small thing restaurant was super hot!

Despite arriving after the restaurant had being mobbed earlier and being short staffed the staff were still friendly and welcoming.The carvery meat a little over cooked and veg not as hot as we would have liked but we still really enjoyed our dinner.I think the poor chefs were having a break and so the veg and potatoes had not been changed over and checked for temp.But any interaction we did have with the small team we found them attentive and helpful.Still great value for money and we will be back.

Great food. And variety and lovely staff. The food is fresh and delicious. Booking is made easy on tobys website.

Unplanned visit but so glad we ate here. Food tasty, generous and hot. Restaurant clean. Staff very friendly. Would recommend

Went here for a Sunday evening. Booked in advance so we’re seated quickly. Services was good and arrived quickly. Food was good, plenty of choice and well stocked, also looked fresh. Tasty as normal.

Enjoyed breakfast with the family today at Toby Carvery Hinton. First for quite a while. However, you've got to bring the gravy back! I was not the only one looking for it and looking forward to it. It makes you unique - who else does Yorkshire's and gravy as a side for breakfast? Its the difference between a monthly visit and once a year.

First night of our holiday we stopped at Toby Carvery in Christchurch. Food was amazing, eyes definitely bigger than our stomachs!!!Staff were friendly. Great family place. Lovely and clean too.Gin selection was second to none....well that's part of the holiday!!

Quit disappointed by the portion size, went with the king size only got 4 slices of meat. The chef serving had a face like thunder. Can’t fault the the staff though very friendly

Good food, good service. Friendly staff. Carvery was hot and the crumble was delicious!! Definitely would go there again

Might be best to book as it was very busy and it was a weekday. . We managed to get in by paying up front and sitting in the bar area . Even that was full by about 1 . Bit of a queue for carvery food but all nice and hot and was tasty. Staff friendly and came to check everything was ok. Had hand sanitiser there but not everyone uses it so used my own after using the communal spoons etc to get food. Website says open for breakfast but a lot of themactually are not due to staffing issues, or may only be on certain days now as this one is. It can be disappointing to get there to find a note on the door and no lights on.

We had an excellent lunch at the Toby Inn, I would highly recommend this establishment for both food and drinks.

Excellent food and service. I could not fault any part of the meal, it was delicious and plentiful. Service was quick and food was fresh and piping hot. See you again soon.

Very disappointed on a visit today to find no precautions by staff against spreading Covid. Customers also not expected to wear masks whilst moving around the restuarant. Having read the webpage we expected precautions which were indicated on the page as being taken. Our waitress told us staff are not expected to wear masks. Find this alarming having looked at the website and gained a view precautions were being taken, clearly precautions were being ignored. Will not go back there again, Stewarts garden centre across the road expect customers to be masked and staff were masked- much safer place to go.

Excellent food with new additions to the vegetable selection. Very tasty and great service. Ample car parking space, very clean inside and out.

Excellent evening, lots of family met for a birthday. We were a large party (20 plus) and perfectly accommodated by the staff. Particular shout out to "Super" Mario who waited (patiently) on us all evening. Food was great, atmosphere was perfect. We even got a song for the birthday boy! would highly recommend.

My friend and I had not eaten here for several months and were looking forward o a nice roast dinner on a miserable weather day, Instead we were confronted with a stone cold meal served on cold plates. The staff took our plates away, presumably to be warmed up in the microwave, but this is not what we were expecting or anywhere good enough. On the plus side the portions of meat were generous and we were able to serve ourselves with vegetables again which was good - if only those vegetables had been even warm!

Had a great evening at the carvery for my friends birthday. Super mario made it so special for them and really went above and beyond to make their birthday special!!

We move to the area this week and as Toby Carvery is less than 5 minutes drive, we thought we would try it. Must say this is the best Toby Carvery we have been to. The food was excellent and good variety, But what really made the evening, was the service from a staff member "Super Mario". He was excellent! It's refreshing to see someone enjoying being busy in their job of serving others. There were a family of seven celebration one of the kid's birthday. Mario was brilliant in how he entertained the kids. The other staff were also helpful, but hats off to "Super Mario".

Had the loveliest meal tonight for mums birthday!! The waiter Mario here is the best waiter I’ve ever been served by. So very helpful, polite, funny and attentive. Great with the kids and even gave my mum a little treat….singing happy birthday to her.

Excellent food & Super Mario was superb an exceptional waiter. Would not think twice about visiting again a credit to Toby

Great food at reasonable price, the carvery was of good slices with a good selection of hot vegetables

We were visiting close by, so booked a table for lunch. Good job, as they were very busy. The restaurant was decorated nicely for Christmas & looked great. The service & food were both excellent. All the food was hot with a good size portion of meat. Now serving with Mac cheese. We had a discount voucher, so the meal was even better VFM than normal. Happy to recommend & will be visiting here again.

We visit every week we don't always get the same waiter but when we get Mario he makes the whole eating experience better, hes very helpful always positive, cheerful and fantastic with our children!

We visit every week. The waiter Mario is amazing! So friendly and happy! Can’t do enough for everyone. If he can he takes two minutes to stop and chat, really makes the experience amazing. A true credit to the team! Never had a problem, always clean and fresh hot food.

We have just had a lovely meal, our waiter was Mario and he couldn’t do more for us. So helpful and friendly with the kids. Really good meat portion sizes. Mario is such a credit to this place.

From the outside, it’s the same old Toby. on the inside, it’s the same old Toby. But it’s not the same. From being the best carvery chain around, with superb value for money, it’s now a much more general purpose offering than before. It may still be the home of the roast, and that’s as good (and as cheap) as it ever was, but now there are takeaways too. And the menu has been lengthened and broadened to include fish dishes, vegetarian and vegan options, and even a veggie carvery. Not to mention wraps, sandwiches, super starters and desserts and even an all-you-can-eat breakfast. The welcome and service were excellent and the prices were terrific, especially the Coopers South African house wines. Our only gripes were that there was only one type of gravy and the sauces were not labelled, so my wife drowned my turkey and ham in horseradish thinking it was bread sauce! We had not been to this Toby before, but the two nearer to our home were showing as fully booked for most of that Monday evening. I’m wondering if they were enduring the same staff shortages as the rest of their industry? Anyway, we were well pleased here and will be back to sample more of these inviting menu choices.

Enjoyed a rare family meal out on a Wednesday. Super Mario was our waiter and his service and professionalism was truly excellent. He made our evening. Thank You Super Mario.

Absolutely shocking quality food! Would never eat from here again when asked to speak to the manager on the phone the phone was put down on me and they wouldn’t pick back up, the food wasn’t even edible it’s all gone in the biN this was meant to be a treat for my nan and grandad and they have gone home hungry! Massive waste of money! Very annoyed with the customer service! SHOCKING

A very pleasant restaurant just outside Christchurch in Dorset. Smart tidy and clean establishment with plenty of parking available. Excellent choice of carvery meats and vegetables and vegetarian options are available. Will certainly visit again and can highly recommend this restuarant.

We had dinner here they found us a seat quickly and then had a good meal and the most wonderful waiter mario made our evening so special for my little girl how lovely

Lovely meal. Nice meat. Amazing roasties. Our waiter Super Mario was great. Very attentive and funny. He made it a good night.

Had a Sunday carvery for dinner here. Food was lovely and a great selection of sides including roast potatoes in beef dripping. We were served by super mario and he was so friendly and gave us excellent service. Also gave the kids a little gift once they had finished there meals. Thank u so much.

This was our second visit in two days, because the first was so good! We were served by the wonderful ‘Super Mario’, who was brilliant with our disabled son and very attentive to our every need. The food was stunning as always and good value for money. We look forward to visiting again, highly recommended!

Went to the carvery for a family meal. Big thank you to mario. What a great server,very professional, knows his job, friendly, nothing was too much trouble and all done with a big smile. Thank you mario you score 10 out of 10. From us

Supermario is always so attentive! He's brilliant with the kids and just a great all rounder!! Ellie also was very lovely!! Keep it up guys!

Excellent service thank you to super Mariofor my birthday song and for the kids gift I feel he went above and beyond with his role I feel he really enjoys his job and was totally out to make u feel happy and welcome I would also like to thank Ellie asking if all ok

The Toby is back! Brilliant food and wonderful friendly and efficient service. SuperMario is at his best. So friendly and helpful.

First visit since lockdown, we were looking forward to returning. The carvery was excellent, the meat seems to have improved and plenty of vegetable choices. Great to see Mario who was as pleasant as always.

Very friendly staff throughout, good food and fresh. Best of all Mario who somehow remembered our names! Lovely to go back after Covid for a mid week catch up with a friend

Visited the Hinton Toby carvery tonight, food was lovely, staff were all friendly especially Mario that looked after us very well, Highly recommended

Really loving being able to serve yourself again, lovely selection of veg/potatoes and lucky enough to have first slices of a fresh turkey and gammon! A bonus to have lovely Mario as our waiter always so happy and friendly a real credit to Toby Carvey

Wow! What a night! Came here with my friend Tabby, expecting a delicious meal. We were not disappointed. It was not just delicious, but exquisitely phenomenal. YOU MUST come here if you want the best carvery of a life time! Big up Andres (sorry if I spelt your name wrong) for giving us 2 golden gorgeous Yorkshire puddings! Absolutely made my week! Outstanding. And thank you also, to Super Mario who is the most friendly, upbeat, happy waiter we have ever come across in our lives. We love you all, nearly as much as we love the Carvery! We’ll be back!!

Turned up for a meal to be told it’s booking only cause a sign is on the door, turned away elderly people in a wheelchair, not good advertising for people that drive half hour to an hour to be told that because that’s what he decided he wants to do, very unprofessional and rude

Super Mario really is super. The hype is all true. His service compliments the usual good food and great value. We encourage you to enjoy!