Toby Carvery Cleadon Village in South Tyneside

Great food, excellent selection..amazing staff, very attentive & friendly, shout to server Carolyn, vegetarian options, which was, fantastic...

Gran comida y servicio de Carolyn , muy amable y proactivo , estará volviendo para la carvery y desiertos. Gracias por el gran servicio y la comida,

Sylvia was so lovely! Our 2 year old loved her. Friendly and super efficient. Thank you so much. The food was lovely. We will come again.

Had a lovely Sunday carvery Staff were lovely and friendly. Especially Teo and Carolyn. Teo serves the meat with the best smile you could want. Carolyn looked after us during our meal and made everything perfect. So friendly and polite.

Buena comida y nuestra camarera Carolyn era muy agradable y servicial. La única razón por la que fue un 4 y no un 5 fue porque pedí un plato de repuesto para mi prometida porque no le gusta que su comida toque su plato. Aunque no quería hacer ningún daño y solo pensaba que estaba siendo gracioso, el tallador hizo un gran negocio delante de todos en la señal haciendo que mi prometida se sintiera realmente incómoda y avergonzada.

Carolyn was great with the kids and the meal was fantastic. The portion sizes were fantastic and the kids particularly loved their ice cream. Staff went above and beyond as it was near Xmas, giving the kids a sticker and a candy cane each.

The food was lovely, very hot and great atmosphere. We ordered some extra pigs and blankets too. The host, Carolyn was lovely!

Caroline was lovely, friendly and helpful. Food was good overall but the roast potatoes were chewy. Yorkie was fantastic and gravy was delicious

Food ok but veg selection was limited. Our server was Sophie and she was extremely helpful and very proficient with helping us with allergy information for our daughter. Great service, thank you

Excellent service from the lovely Patricia and Carl. Delicious carvery served by a friendly and funny chef. Will definitely be back!

I don’t normally like writing a negative review but I feel I must on this occasion. On arrival we found out there was no ice cream, which was a disappointment to our granddaughter. Still could have ordered in blocks of ice cream. Darren was very welcoming, he booked the table that we asked for which was great. However the venue was stifling hot, many customers complaining. Chef was lovely, happy and cheerful, great with the children. However I must say the food was a huge disappointment, dried and very sparse. No broccoli, parsnips, sprouts as I was expecting. Was informed that these are only on at a weekend !! And it’s cheap enough !! Pasta very dried, food all over the front of the unit, which I wiped away. Ladies toilets were filthy. If it hadn’t of been for our grandchild we wouldn’t have bothered. Now this child loves her food. Even she said she didn’t like her food, (we made no comment about ours around her). Toby if you want customer’s to be happy with what you are producing you need to be doing better. Just look at your competition along the road !!! Will we be back, unfortunately not for food.

I Orderd a dinner to pick up online and upgraded the meats to £11.99 selection when I collected my order on 17.10.24 there was very little meat and was fatty also veg was only peas and carrots roasties 3 was Absolouly terribe so I called yous and was told should of served my own one I wasn’t given the option and two the person doing it should be doing there job correctly .. the girl on the phone was not intrested .. the dinner went in the bin so I contacted social media who give me a form to contact the manager and said I would hear in 3 days I Hurd nothing back then I recontacted social media who said she has sent all my details to the retail buisess manager and would hear back with in 3 days I’ve Hurd nothing from them either .. I feel like no one wants to take responsibility for this it’s now been 2 weeks today since the order I’ payed for a dinner that was Discusting and went in to the bin the customer service shocking from the girl on the phone that evening and the two managers who have not did there jobs .. I’m sure Toby’s company wouldn’t like a customer having a meal and waiting 2 weeks to be payed it’s the same situation I have payed for a meal that I wouldn’t even give my dog . I also have Xmas day lunch booked for me and my family and I realy have no confidence in tobys carvery after this experience so a think I’m going to have to cancel .. I also should not of had to keep chasing on line to speak with some one of management and now having no other option but to go public on this .. I’m very let down by how I have been treat and now face the reality of loosing deposits if I cancel my Xmas lunch and finding some where else in such short notice .. totally messed around

Service was excellent and Food was excellent. Teo who was carving gave generous amounts aswell! Will be back soon Thankyou

Staff were brilliant Sylvia was our waitress and she couldn’t do more for us speed of service was good and we never felt pressured to order our desserts to quickly after we had eaten, food was beautiful and the chef very chatty the cookie dough ice cream was gorgeous

Its a long time since i visited a Toby and was looking forward to "a traditional Sunday lunch " with my family. Also my son was visiting from the USA and he wanted to have a traditional carvery. First the all the venue is very much in need of a update and refurbishment. The toilet is dirty with a very rusty radiator. It seems the condition has been pointed out on previous reviews but no action has been taken. I found the selection of "so called " fresh veg very disappointing. According to Toby App i would have seen at least some of the following: Broccoli , Brussel Sprouts, green beans , parsnips -None . They had ran out of cabbage despite it only being 5.30. There was dreg ends of stuffing and macroni cheese left. (Since when did Marconi Cheese become part of traditional Sunday lunch. Maybe i am too old fashioned) also 4 separate potato dishes also Peas, carrots and Cauliflower cheese. Not exactly the "best seasonal veg" Considering Toby charge inflated price on a Sunday i would have expected better

We’d been to the Brittania inn for carveries over the years but never tried the breakfasts (served up until 11am). Remembering to input our car registration into the machine in the entrance to the inn (you could get fined if you dont), you then choose your drinks at the bar and choose what breakfast you want. (Cereal is extra, you could just have tea/coffee and toast). The price weekday was £6.49 which is great value until you add the price of drinks which again are too expensive in our opinion. Options for breakfast under the neat lamps are beans, crushed tomatoes, bacon bits with potato bits, hash browns, sausage, bacon and fried egg. You can also have a Yorkshire pudding with gravy. We had toast first and helped ourselves to the breakfast. There was plenty to eat and it was enjoyable. We didn’t get a check back about the meal and our goodbye wasn’t reciprocated. Downside was I visited the toilet and it was pretty depressing with walls need redoing, toilet itself was dirty and the hand drier didn’t work.

My friends and I often come for lunch and the service we receive couldn't be any better. We have been a few times in the past and we were not happy with the service or food quality but things have improved a lot since then. The staff are lovely and are more like friends. The two men at the front desk, Carl and Darren I think, are fantastic. They always have a laugh with you and bounce off each other. The young ladies that serve you at the table are absolute gems. We've only been served by Caroline, Christina and Sylvia, but I'm sure they're all just as lovely. Even Teo, the Chef, is always smiling and welcoming. I don't understand why people leave bad reviews about this venue as my fiends and I couldn't be any happier with our experience on each occasion.

my friend told me do not go there but give them a chance 'worst meal we ever had fatty beef burnt yorkshire puds under and overcooked veg never again

Nice food I enjoy coming to carvery I'm disappointed In delivery don't know how many times I wrote on the notes to replace some stuff, the carvery arrives with cauliflower, carrots, mash and peas, I've asked like 100 times for them to give me different options, but they still send the same old food out plus what annoys me is I've told them dozens of times to not add mash and gravy what do they do it arrives with mash and gravy.

Today we used uber for carvery from this restaurant, what a mistake that was. The food was cold and lukewarm warm. It tuned up on a motorbike, the food wasn’t even in a thermal bag. The beef was fatty and inedible. The Gravy was like brown, tasteless water. The Roast potatoes were like hard boiled gobstoppers, soggy with no taste at all. And the extra side of loaded roast potatoes were just disgusting, it looked like dog food. Half of the meals went in the bin. Won’t be retuning to Toby Cleadon again.

Great Carvery, service brilliant from Trish, Carl and Darren. Chefs Brian and Andy served so well the meat was spot on. Veg etc perfectly cooked.

The place looked shabby. The food was very mediocre - the beef was very fatty and there was a poor choice of vegetables. Not good value for money. Atmosphere was more like a works canteen than a pub. The Brit used to be a great pub. Such a shame

Absolutely lovely food . Love the carvery, the roastys are the best and Carolyn our waitress was lovely in fact all the staff were very nice and welcoming

Read the reviews. Turned up tonight for a drink with my partner to celebrate cear of cancer... No ice available to add to any drinks...Surely there's ice in the machine in restaurant area - NO - manager has just switched it off. SO SWICHT ON AGAIN. No...too much effort! ACTUALLY SUPRISED THEY HADN'T CLOSED EARLY - WHICH HAPPENED IN PAST BEFORE AFTER DRIVING 40 MILES TO BE THERE TO MEET FRIENDS...This at 8.30 pm as tonight....This public house isn't a public house anymore... It's just a very poorly run carvery serving meals above all else, with subsidiary income from deliveroo, just eat etc...NO ATMOSPHERE WHATSOEVER..the area manager needs to see how other Toby's are ran. I regularly drop into multiple Toby"s around the the UK and NONE are so bad on service. This place desperately needs taking over by another enterprise!

Just been into the Toby Carvery (also known as The Britannia) located in Cleadon Village. This place is well worth a visit as the carvery is really delicious and it has plenty of choice, there are also vegetarian and vegan options. I think it was all really good value for money. I will highly recommend this venue. For anyone who hasn't tried it, it is worth giving it a go, I think you will be very impressed. Their Tuesday quiz night was also really good, it was varied, fun and internet proof enough to make it virtually impossible to cheat.

On a recent visit to South Shields, my husband and I decided to have breakfast at the Britannia Cleadon Village. Being a Toby Carvery the food should be fairly consistent, not the case. We had to rifle through many plates to find a reasonably clean one, bacon was barely cooked, the hash consisted of burnt bacon and potatoes, no cheese or onion!! There was no jam or marmalade. Not a good experience, we won't be visiting again.

I went to Toby Carvery for breakfast this morning. The food tasted nice, especially the sausages and the handmade hash. The staff were friendly and approachable. I've tried their carvery before and really liked it. Toby Carvery is good value for money and I would highly recommend it.