Toby Carvery in Rhondda Cynon Taf

Very good service and very tasty food and marvellous wine the staff were very polite and friendly such a welcoming place.

Daylight robbery . Food is slow and service is awful. The man at the till didn’t look happy to serve us at all and hade nothing but a rude attitude throughout the whole visit . On top of that, my mate was charged £2 for stuffed crust on his pizza , which also took ages to arrive and my other mate was charged 50p for a half full small pot of barbecue sauce . Before this visit , my mate waited over an hour for a magherita pizza . The only thing that saved this review from 1 star rating is the fact that most of the staff are friendly. Good service is expected at minimum and also you expect to see sauce on the table and if not , not be told you will be charged for it. Do. Not. Recommend !!!!!!

This is no longer a Toby Carvery but a Stonehouse pub, still serving carvery as an option. Went on a Tuesday evening. Was very quiet but decided to order using the app. Turns out that was a mistake. Ordered some bbq chicken burgers but were told a few minutes after ordering that they were only doing carvery. No signs or anything on the app to inform you of this. Unfortunately, as it was very quiet, the carvery looked very dry as if it had been sitting under the lights for a long time. Decided the better option was to take a refund and go elsewhere.

Been here many times over the years as this place is local to where some of my family live. Staff are mostly friendly and very helpful, plenty of seating and parking facilities. What I would say is that tables are not always cleaned (which is a worrying especially due t the current climate) maybe it’s down to lack of staff numbers. Carvery is ok (all depends what time of day you come down as I have had fresh food and meat and then I have had veg and meat which was very dry). Their pizzas though are very tasty and fresh. Considering the size of the place, they have small toilets which can get crowded when entering and maybe have a better queuing system for when paying for food and drink as this can sometimes go out the main entrance doors.

The service was really bad, we watched other people who arrived after us be served before us. We waited 20 minutes before asking for our drinks. We lost track for how long it took to be told to get our Carvery. The service took so long we ran out of time to have desert, we had to cancel it. We will not be returning.

A typical carvery,you cannot go wrong.usually go mid week though, so dont know what its like on Sundays regarding waiting times

Excellent value for money breakfast. Eat all you can plus toast and marmalade included. Friendly staff, nice surroundings, ample parking space. Disabled Toilets and Parking.

Food always hot, limited selection on menu, good prices, nice and clean. Large car park with disabled bays.

Visited the venue with family. A great variety on the menu . I have had the carvery before and it was nice. During this visit I ordered a pizza that came with all you can eat salad and chips. Great value fir money and the pizza was delicious. Customers service could have been better when ordering at the bar, but all staff where friendly and helpful.

The quality of the carvery is poor apart from the meat which is ok, the one member of staff we interacted with was very pleasant. I have never had a nice meal here. it was very poor value for money

We made the mistake of arriving at noon for our food, the place was packed and the queue for the carvery moved slower than a well fed tortoise! When we eventually got our meal it was excellent! The meat (pork and turkey) was plentiful and the accompanying vegetables were all cooked beautifully! My top tip would be to arrive soon after 1pm as the queue had disappeared by this point!

Got there early as it was the Christmas medieval market in town so knew it would get busy. Quickly seated and drinks order taken. No queue at the carvery, food piping hot and delicious!

I know this place is not everyone's favourite but when I fancy a quick cooked dinner it always hits the spot. Not the fanciest and tables generally need clearing, doesn't seem to have enough staff

My local pub. Always busy when I've been there. Not many choices for vegetarians/vegans apart from veg at the cavery. Could be better

It's a crying shame that this place has gone down hill so rapidly. Staff have no job satisfaction (which is usually the fault of management). Food is bland, cold and uninspiring. Cauliflower is always undercooked. The staff will allow people to stand and queue for upwards of 10 minutes and not serve them. No hands on approach here at all. Never asked if you enjoy the meal or if they can help with anything else (all things that did exist here about 2 years ago). Tables are dirty and the toilets...you are probably better off going in the beer garden. They need to invest heavily here in staff satisfaction, food preparation, cleanliness and friendliness. My older relatives loved going here once and have been known to have Christmas Dinner here but they won't contemplate even having a normal Sunday dinner here any longer. Sad downward spiral.

Typical crown carveries restaurant. Roast potatoes were hard and the veg bland. Slow service, had a long wait for dessert to arrive.

No son recibidos de forma agradable al entrar en el restaurante, el personal no sonríen, si un miembro del personal para limpiar una mesa para usted que va a hacer nada, pero quejarse y miran como si he dicho algo ofensivo para ellos. Las sillas están llenos de polvo y suciedad, la ventana inferior estaba lleno de moscas y polvo, éste solía ser uno de nuestros restaurantes favoritos para comer pero tiene rápidamente ido cuesta abajo. La comida es generalmente bien puede haber días en los que la salsa es un poco aguado y la carne demasiado difícil de cortar.

Regularmente este restaurante tanto para comer y para llevar. Como otros han dicho, podría estar más limpio, pero por el precio que están preparadas para alto esta proporcionar alimentos está bien.

Hoy, para comidas grave mal que me dieron un reembolso. Costillas a la parrilla, servido con salsa de barbacoa. no Cuando pregunté me dijeron que tenían se acabó. Las costillas eran terribles sin salsa. También pedimos entrantes que no llegó hasta que comen asados había comido todo su comida. Los aperitivos estaban todos secos. Hemos estado aquí antes de un par de veces antes y ha sido bien. Hoy fue el peor lugar que he estado en mucho tiempo...qué ha cambiado?

The food was awful and the lamb was chewy and dry the vegetables were soggy and flavourless and the gravy was a thick paste,waste of money go somewhere else

After being out for the day Friday 27th May and driving around we saw the Lord Tonypandy and being quite hungry decided to try a meal there. I have to say it was the worse meal I have ever had. Paid for Combo ribs and chicken. All of the food is served with the carvery in dishes on a hotplate and could have been there for hours!! The ribs and chicken were dry, the chips must have been there all day, peas like bullets. I had some of the mash potato as the chips did not look too appetising, lumpy and tasteless. Sorry but I would never go back for a meal there and don't think food should be cooked and left on a hotplate for hours, I would also not recommend the place to anyone for food, was least than impressed. In fact when we left my husband said lets's go and get an ice cream in McDonalds to take away the taste in his mouth, not impressed one bit!!

This can get quite busy but we've never failed to get a place. Very children friendly so expect to find spilt food on the floor. The place is well used but it's good. We had just coffee in the bar on one visit and it was fine

Came here for lunch with friends a few weeks ago, food was a reasonable price and all was hot and seemed quite fresh, will be visiting again.

I've used this place a few times for a business breakfast meeting. There's plenty of choice for others, I'm just bacon & eggs! Mushrooms were an extra 90p which I thought was strange even though I don't eat them as they cost next to nothing.The people with me enjoyed it and it was good value.Only downside was at my last visit coffee was available from an urn and was a little weak - plus side was you could refill as necessary!I like the ease of parking as well especially when meeting others here.

Visited Wales to visit family and they wanted to go for a carvery the evening we got there, was not looking forward to it as soon as I walked in one of the waitresses had her trousers to baggy and were half way down her, every table that was available was dirty with food and plates everywhere, they had run out of every drink I wanted so had to drink something I didn't like, meat was dry and all you got was the scraps around! I did not look hygienic and I don't understand how the business is still running, will not be going back.

A huge disappointment, as I have eaten there quite a few times in the past but this time the food and service was far from satisfactory, and we arrived before the lunch-hour rush had started. Will not go there again.

we called in this place a few weeks ago for a dinner on sunday, the veg was very dry indeed, carrots were hard and the meat wasn't up 2 much, cue was too long, and only 1 serving? i think its ridiculous to make people cue that long, where are the staff?? i wont b going back to this place in a rush again.

Dirty uncleaned tables when you walk in, needed to ask to be cleaned. Food all over the floor by the carvery waiting area. Informed staff member of the disgusting mess on the floor around 1 hour later nothing done. Food on the floor on the way out. Complaint written however received a standard response that failed to address any issues in my complaint. Avoid at all costs.

Been here a few times a while ago and was quite good. Went there recently and quite a lot of the tables had dirty plates on them. They had been there a while because what was left on them was dry. Will give it another go, perhaps it was an off day.

Not that nice but its alright, I would go here again just to give it a second chance. Don't think I'd recommend it though.

Called in here for a meal tonight , place is nothing remarkable average pub with a average carvery. Whilst there is nothing wrong with the food it just average but will say for the cost it good value, plenty of choice and plenty of it .all in all ok to call in instead of cooking .

1st I visited here it was quite good,but 2nd and 3rd time it was disgusting.was shown to table which was full of dirty dishes after 10 mins nobady came came to clear them away so we piled them on to the floor in a corner,choose our food then found there was no clean cutlery.by the time cutlery appeared our food was freezing..complained but no joy. left food untouched..if we hadnt of paid upfront we would have refused to pay.....never again.

I have been there load.s of times but will never go again a dirty place to eat every where just dirty food very bad and not being cleaned after some ppl have had there food you get to clean up after them and food left on floors not a good place to go do.nt go a waste of u.re money

Me and two family members visited today. Prices are very reasonable. Food was good, nothing spectacular but you get what you pay for. On the whole a good experience though

After paying we were told there was no beef and no chips. There were very little of other vegatables. The roast potatoes were burnt and inedible and the serving area was covered in food that had been tipped throughout the day

Well after being in America for 2 weeks and after my first day back in work I was looking forward to having a nice cooked dinner. Firstly the only meat left was pork (which was still coooking), the only other option was half a chicken, pie or fish which was also still cooking. I went for the fish which was alright, pretty bland without any sauces on offer! My boyfriend had the chicken, which I can only describe as appalling. It was not edible, I almost choked when he gave me a bit to try, and he could only manage a mouthful followed by a big gulp of his drink. There was not even all choices of vegetables out, no pees, no potatoes, and about 5 chips left (not that I wanted chips). It was 6pm on a Sunday and they serve food until 9.30pm so you think there would have been more choice especially when its double the price on a Sunday. We were not even asked if we were happy with the food and ended up leaving there still hungry and stopped in KFC on the way home. Im not one to complain but it was shocking. Never had a problem there before, but this has put me off going.

This place is disgusting from the bland food, dirty tables, disgustingly dirty chairs, unclean cutlery and rude bar staff, I asked for a straw I was told don't have them no sorry or we will order, the carvers is bland, tasteless and the meat is always dry and tasteless.The toilets are so disgusting I would not use them, please get the Health and Safety and Food Hygiene in this place and shut the dump down its rotten beyond belief from the food, the pub and the staff !!!

I cannot understand how the owners of restaurants etc. fail to recognize that there is adeterioration of their standards and the customers are increasingly unhappy. The foodand general cleanliness is poor. It would not take a lot to put this place back on top butit needs attention. Will definitely not return until improvements are made.

Never ever again! Dirty area for eating, miserable staff, food was awful & unclean food serving area. If visited by health & safety then I doubt if it would remain open in its current state.

This used to be a smashing place for a sunday lunch however on our visit last sunday we found that the quality in the food in particular was lacking. Sunday lunch £7.50 each plenty of choice but taste of food extremely bland, overcooked and undercooked, chef came out with the most miserable look on his face crashing pots and pans (bad day) but may explain quality of food? Rest of staff obviously very busy, but we were able to find a seat easily and both bar and table service staff smiling and pleasant. Unfortunately if you want basic bland sunday lunch piled high then this is the place for you, what a pity hope they can improve and get back to original standards....

what a mess in serving area ,food dispersed all over the serving area,food dried out ,chips like bullets,staff the most unhappy bunch you could come across

Toilets disgusting, no yorkshires, no cauliflower, still charged full price , tables dirty, almost twice the price as its Sunday bu nothing extra- gone downhill!

The food here a 2 or 3 years back was not too bad but when I came here in November this year it had taken one hell of a nosedive. The veg was awful , some looked like it had been hanging around for a while and tasted bland.

Don't ever go to this Cavery, staff are so unpleasant, rude and as far as I can see lazy, we sat at a table which had just been cleared it had not been cleaned properly and after a while the table became sticky, the next talbe also had just been cleaned and was much worse, used paper napkins where left on the window sill next to the table a baby high chair was left at the table and there was food all over the floor as well as two knives . This is basic stuff not rocket sience you need to keep your restaurant clean , the food was poorly presented and looked very unapertizing ... my advise to the owners is SACK you manager he or she is not doing thier job ........If the restaurant it Dirty then whats the kitchen like NEVER again.

It seems unemployment levels do little to stop the staff here having faces that would turn milk sour. Rude service which was only equalled by just as cad food. Never a fan of a carvery because of hygiene alone this is a place where only those to lazy to cook a roast should go.

We went for Sunday dinner today very very disappointed small amount of meat veg the same as in the week frozen sweet corn,peas and carrots ,cauliflower would have been nice if in cheese but watery and tasteless .my little grandson who is 2 we were told he would have to have food off our plate,he loves his food so paid£4-50for his own which he didn't eat as cold .Had to pay extra if wanted ice cream or drink .To be charged £3 more because it was a Sunday and same veg was appalling.Wont be going back.Then nearly £4 for a glass of wine .Worst £33 we have spent

OK they say they advertise start service for lunch at 11.30am just been told on the phone ( 16.50 hrs , 21st July 2014 ) by someone named John they start laying up for lunch at 11 am will see if that is the case tomorrow !!! Normally why do thy not start sevice until past 12 noon ???? Also tha is frequent from what i can see. At least over the past three weeks the roast potatos have been roasted for a change . Waiting for drinks service can also be time consuming .

Food not hot and dried up, staff were miserable and not at all helpful, after receiving such a lovely warm welcome in the valleys, very disappointed with the Toby carvery

the food was cooked as it should be, the staff were helpful the only thing I found wrong was I ask them a couple of weeks before hand to keep us a table for twelve or though I am aware that you can't reserve a table she said she would keep us an area, but when we got there no one knew anything however they managed to juggle it around and get us all seated together so my husbands birthday bash went ok

sometimes its great sometimes not to good depends on what time you go i suppose the later you go the less chance you will get all the meat the food is average in my opinian tasted better but each to their own

we live local and visit regularly, the only trouble is the meal is either lovely, or sometimes tasteless and awful, always seen to be out of beaf, its a risk, the staff are always great to be fair, there was one occasion my son was refused steak and ale pie as he was under 18! ridiculous but it did give us a good chuckle, i had to order it for myself and then swap

Walk in at 8.45pm notice they serving food until 10:00pm, me and my partner were waiting at the reception for long time until being notice by a skinny waitress, after that she was pointing us to the table nearest by the entrance without saying a word, I was feel very disappointed of this kind of service by that time the restaurant wasn't even busy at all! I'll advice the Bridgend branch Toby manager to close earlier to make their staff happier, I think I'll never even go back to that restaurant again to prevent the staff insulted us again!

Went here last saturday(19/10/13) at 5pm and it was busy,the meal was very good there was beef,gammon,turkey and roast pork,I Had turkey and beef which was lovely however the portions are smaller than when i went last but it was enough for me as I love the veg and there was cabbage,carrots,cauliflower,french beans,mashed+roast potato.I Cannot fault the meal and will come here again.There was no cutlery when we got there so we asked at the bar and it was sorted out quickly.

Revisited after a few months..... now small/medium/large portions offered. Not a big eater, but small portion was really small concerning the meat !!Service...... not very good. Had to ask for knifes and forks, and by the time I asked again the food was cold.

we bought our meal, i asked for cutlery and was told to get it from the holder at the bottom of the bar,i explained there was none in the holder and was told to go and get it from the drawer over there.Three waitresses were laughing at the other end of the bar,my husband asked for a drink, he was told to join the queue.as a result his meal was stonecold and inedible.when i complained my husband was told he must have misunderstood he should asked the waitress.this is not the first time. by the way, the person who said the veg was raw was completely correct..i said i would leave honest feedback and now i have.we wont be going back again

Nice all u can eat breakfast and nice carvery for the money always clean and u get good portion of meat on your plate

I have visited this restaurant at least 6 times and have never been disappointed with a single thing. The staff are welcoming and there is a nice atmosphere, the place is clean and tidy and the meals are cooked to perfection. The carvery is the best in my opinion and well worth a visit. There is ample parking and as it level it is wheelchair friendly.

I have visited a few times and always had a good meal. The staff are friendly and accommodating.The only reason I haven't given 5 out of 5 is because I always feel a bit worried that someone is going to take my seat while I am up getting my food, because seats are not allocated.

Self service breakfasts - eat as much as you like £3.99 plus drinks - they also do a take-home option which in theory means you could fill the take-out box with 2 dozen cumberland sausages or 2lb of bacon! Evening carvery - joints vary depending on days of week but usually either pork, ham and turkey or beef, ham, turkey (portioned out onto your plate by chef), plus yorkshires,stuffing, mashed and roast potatoes, cauliflower cheese, broccoli, carrots, peas and the most amazing onion gravy. Again meals from £3.99, large meals more, smaller portions less. Highly recommended.

If your looking for good food at a reasonable price then you will not be disappointed. Haute cuisine it ain't but if i want a good meal without any hassle then I would visit the Lord Tonypandy anytime.

the cost is good value but the meal was undercooked the veg was raw and the cauliflower was cold and the service was poor we wasent made to feel welcomed the cost of drinks was expensive too .

Visited twice in the last 6-8 weeks, first time I thought it must have been quite busy as tables appeared not have been cleared, wiped... however, on second occasion still tables not cleared or wiped, sticky that you don't want to rest your arms. Floors always seem messy. Altough food appears to be reasonable & staff are polite. The pub itself appears quite messy & could benefit from showing a bit more pride as first appearances do count..

This is a good carvery and has improved in quality over the last year. The food is tasty and the Range of food has improved as they have added pie and sausages in place of the carved meat all for the same price. We usually go there on a sundaybfor lunch around 12.30 while there isn't too much of a queue. We enjoy the food especially for the price you pay as you can eat as much veg as you please. It's a very comfortable and family friendly restaurant which is very popular with the locals.

Food here is stunning....I can honestly say I don't think I have ever had a bad meal here...they are generous with the meat of your choice and you just help yourself to vegetables, gravy etc...I also think they have a little menu other than having a carvery....itis reasonable on price and the food is lovely.

I would have liked the chance to see what the Toby carvery was like but was told I could not book for a birthday party of 23 people the only way we could do it was by turning up on the day and would have had to sit on seperate tables where they were any available seeing that it was a special party and people were traveling from various places I could not take the chance I was willing to pay a deposit £5.00 a head on booking I have now had to book else were I bit annoying as I live in tonypandy and would have loved to try our local resterant hopfully you will look into this

good food at a very,very reasonable price.good choice of meat and vegetables

You can't expect fine dining (or service) at a place like this, but I thought it was reasonably good. It was very busy when we went (Bank Holiday Monday lunchtime) and perhaps because of that the food was fresh and generally OK. The place is typical steak bar/carvery/pub - huge, corporate-issue decor, but with lots of little areas to break it up. It was let down by the Gents toilets, which seemed to have been overlooked in the last refurbishment. I went King Size which turned out to be an embarrassment as I got a big plate with a giant Yorkshire pud (with sausage) and about half a pound of meat on it (plus veg). It came to just under £20 for two including soft drinks, which seems just a bit pricey (we only had one course), although my giant dinner may have been responsible. Apparently they're cheaper on normal weekdays.They must be doing something right because there were long queues for the carvery which continued throughout the 75 minutes or so were were there. I'd go again if we were passing through.

i went here 7.30pm on a Wednesday and found it very poor i have been to alot of carverys but was passing this 1 as i was driving through and thought id stop as a carvery is always good value for money as the food is very cheap but this particular 1 at this time was horrible the gravy was sooooo lumpy was uneatable the meat was very dry and nothing tasted nice to be honest i wouldn't like to go to this 1 again and wouldn't recommend any 1 from the meal i had

It would be unfair to judge it considering I have only been there once in the last year. When I was there I had a Carvery it was quite good value.

Great food good value, and not too far off the beaten track

the turkey was the dryest ever.The lady in front of me complained and they said"well we can't carve the other bird!".When they gave me mine and I complained,they put more on top.I left without finishing

Food plentiful. Breakfast - if you have two for one deal or £6 meal deal this does not include or coffee which is very expensive

The meat is always succulent and the veg fresh, the staff helpful and the venue accessible and cosy but not small! Value for money guaranteed! Cheap and cheerful!

Lovely carvery for cheap! Couldn't make food for this price. Think it depends when u go some people I know have had bad experiences here. I never have. Always packed when I go! Lovely food, although they could try an make their own Yorkshire puddings instead of using aunt Bessie lol

Everytime I've been it's been the same old, poor service and poor selection of dried food. It's very cheap so it can be expected. You pay for what you get

Local Carvery, promising variety of meats and 11 vegetablesHmmmm9 of us and the waitress came over once to ask if we need any drinks in the entire meal and that was when we first arrivedThe place was 1/3 full so no excuse really apart from the fact they were much too busy having a good old chat to bother about us customers.The food was tepid , lukewarm, not nice, the meat was a bit dried out and there were 4 vegetables out of the 11 promised, asked where were the others and was told thats it at the moment.The gravy on the side had a 1/2 inch skin and was cold too.There are no drinks for children , ie, plastic cups, bottled drinks that are safe, , no straws, how is a 1 yr old progressed from bottles supposed to manage a glass safely?The highchair supplied had a broken strap and was quite grimyNot at all family friendly.I complained to the Toby Carvery website and had no feedback so they obviously don't really care.I may try another carvery but will not be visiting that one again