Morrisons in Rhondda Cynon Taf

Despite the owners trying their best to run down the store,the staff keep trying their hardest.Best supermarket cafe around where lots of regulars meet.Staff do their utmost to "personalised"your food

Food has gone downhill , and the service is really bad . Rude, and when you tell the management. Nothing gets done . Even speaking to the main office still Nothing gets done .

The breakfasts are usually great and do Is the fish and chips. Service can be slow during busy times and the do run out of ingredients which is mad seeing as they have a full supermarket full of the stuff. The tables can be a bit dirty on times and I always check the cutlery because they are hot and miss. Never any tea spoons either. Good deals and kids eat free. Coffee machine always playing up too.

Great place but way under staffed long wait for food .30 mins

The only thing I have never understood is why they shut at 5, just when you want some food, after work or a long day

food was terrible asked for poched egg got fryed hash brown was burnt and old fryed bread had so much oil in it u couldnt eat it and black pudding was so hard u couldnt cut it terrible food

I ordered breakfast for me and kids 3 hours ago, not ordering breakfast from here again, so late, time keeps changing, very poor

Jacket Potatos arrived they where cold and hard

Absolutely foul will no be ordering from here again and was missing my dessert

Only one coffee machine working,pretty standard always the same.Waited so long to pay as the poor woman on the till is also the waitress and was rushed off her feet and our coffee was getting cold . Unbelievably the manager sauntered past with no offer to help wouldn't have hurt him to go on the till for a bit .Table was very sticky as was the tray ,had to pop in the loo to wash my hands before I could start on my now rapidly cooling coffee.🙄

Cafe was very busy not enough staff, but very polite, tables was not cleaned, but food was OK, staff in Morriston was not nice in the store too my partner, staff see and apologise too my partner

Ordered 1pm and said it be 30 mins but the time kept going up and up and arrived later

It's not fine dining. But it's reasonable.

Takes over an hr for chips 1staff on till taking out food and cleaning tables too 19 mins to but a cup of tea with only 3 in front of me

Delivery was ok not a long Waite but food arrived cold hash browns soggy bacon dry hard couldn’t eat watseted £20 to go in bin

Lovely inexpensive food nice start to the shopping

Missing items from each breakfast and the scrambled eggs we hard. The items that did arrive were mixed up between the 2 breakfasts. The drinks didn’t arrive at all.

Lovely food, wonderful staff, nice & friendly atmosphere

Cashier wandering off while a big que and a coworker asked where she was so had to jump on, was told another staff member was on the change and we were told not to piss her off

Missing hash browns, took 2 hours and 10 minutes to be delivered. Appalling.

Had a Sunday roast. Excellent value for money. Will definitely go back when we are in the area

just ordered sausage bap with bacon scrambled egg and hash brown but didn't Receive roll or sausage and had half a price of bacon

The woman at the till (wearing glasses) should not work there. Rude and dismissive. Had to ask for my receipt but "it was already gone" Table was dirty and food used to be better. There's a lot of room for improvement.

Cafe needs refurbishment, always busy,coffee wet and warm not great,never enough staff.

Ordered sausage EEG beans and chips and a sausage and egg bap turned up no chips no beans and no bread and butter I ordered or the brown toast we ordered separate also

£11 worth of food didn’t turn up and couldn’t get through to anyone on the phone, missing 2 lots of chips and a bacon roll with add ons

It’s been 2 hours since I ordered the food and I cancelled it because that is ridiculous! I wanna get my money back

shocking service, food is cold and over a hour late! cannot get through to the store for a refund, major dis service. DO NOT ORDER!

Arrived stone cold and full of grease.

Half the breakfast is missing. Useless.

Reason I gave a one is because prices gone up and portions gone small

food luke warm at best, hard black pudding, soggy hash browns. tried to order Scottish breakfast, wasn't actually on the menu replaced with usual breakfast.

Who ever the woman is with glasses on till today very ignorant a gentian was asking where is toast is as he been waiting 30 minutes and she gave him a sinking look and was walking away from him while he was talking she should never be working out front and should learn to be helpful and give service with a smile

A few items missing from the order, very disappointed

Didn't get my ketchup sorry... other than that.. spot on

Some of my order was missing with no explanation.

The breakfast was lush, it was nice and hot! We’ll recommend for breakfast, will be ordering again!

Food was over cooked chips and fish and cold .burger didn't hv no salad in it as said it would be also no coleslaw either and stated it would come with the meal dried up chicken burger too and chips burnt and cold

I was given veggie sausages not meat, and the beans were not Heinz as listed

Was missing the beans but it was nice.

Order over £30 worth of food to receive 1 hash brown 1 sausage and 1 piece of bacon

Pleasant spot for an after 4pm cup of something.

Delivery driver was absolutely lovely! Brightened my morning! :) Food is lovely too and was still hot when it arrived. Impressed!

Forgot x2 toast, second time they’ve done this

Fell slightly short in terms of expectations. Substituted cheesecake without notifying me ( wrote on the box) received garden peas instead of mushy peas as advertised on menu. The 2 slices of cheesecake were so small they were compressed together so hard to tell what constitutes as a slice.

Food is ok as expected. What really annoys me is that if you order extra items (extra egg etc on breakfast) they never arrive. Basically just paying more for a standard breakfast. Just Eat also doesn't have an option to highlight this. You can only say if the whole breakfast didn't arrive. Annoying

Unfortunately they didn’t have what I added but they did compensate for this by adding a different extra item. I was supposed to have 2x bacon but it was more like 1 1/2 and a bit too undercooked for my liking. I put it in the grill for a further few minutes and then it was better. Other than that it was a nice breakfast.

My latte was not dilivered I then found later that the driver had dropped it outside my house and failed to do anything about or even told me that he did it

Great service, very good quality and value for money.

Order a McMuffin only came with the underneath bun

Really enjoyed scampi and chips, still nice and hot

Missing breakfast items. Stone cold and soggy. Clearly made before a driver was ready and just left. Cafe delivery used to be reliable, going down hill quickly.

Ordered beans but got peas and had no bread and butter that I ordered. Got everything else apart from that

The restaurant is understaffed. It took 30 minutes for the cashier to serve two people in front of me. She had to interrupt her work to replenish the coffee machine, then to refill serviette dispenser. Morrison’s loyalty card reader not working so she has to type in the long card number. Crumpets and jam served without jam because they were too understaffed to fetch more from the stores. Queue behind me stretching out the door because the cashier doing everything bar cashier role. The loyalty card reader has been broken for weeks with no sign of it being fixed.

No coffees asked for scammeled egg om both only had kn one not happy

Really unhappy with the quality of food received. Food was delivered late, and the food was borderline inedible.

I paid for extra white toast and didn’t receive

Great service, will order again thanks.

Didn’t give all our things wasn’t happy with it all and don’t even know if I am having a refund

I ordered a afternoon tea for 2. It was presented lovely. More than enough for 2 people and for the price I think it was really good value! Lurpak, tiptree jame and rodda's clotted cream for scones. Even got tea bags! A nice treat!

Absolutely awful ! Toast was burnt and everything was cold

didn’t receive beans with my breakfast and it was cold once it arrived

Missing items..again! No cokes (ordered 2) only 1 bacon on each breakfast when paid for 2! Scrambled egg instead of 2 poached eggs. Gave the benefit of doubt last time, but as the items are listed separately on the receipt, I don’t understand how you can get it so wrong.

missing food from order and drinks bag ripped food over the floor

Nice but missing fried bread, always seems to be missing something.

Delivery driver was lovely very polite, food cooked lovely and tasted nice

No gravy given with cooked diner solid hard roast potatoes and literally 2 carats and about 6 peas

No beans at all on both, no avocado on veggie breakfast. Food freezing!

Lovely breakfast but no beans came with it so I had to open my own tin. There seemed to be a lot of toast 8 slices to be exact when I only ordered 4 🤷‍♀️

Had a breakfast every day while we stayed close by.

Items missing from 1 meal, and a full complete 2nd meal missing.. and they gave a "bottle of coke" free. Shocking!

Missing food.. not even sure how that’s possible? Two hash browns missing. A pot of beans missing and bacon missing. Half the order wasn’t even there even though it had been boxed. Food wasn’t great quality.. even by supermarket cafe standards

Fast delivery, food arrived freshly cooked and delicious.The store didn't have potato wedges,but substituted for sweet potato fries instead. No contact was made regarding the change but apart from that excellent service. Thank you.

The only thing I'd say is maybe you could swap things you don't like for things you do

Amazing afternoon tea. Really good value. Ordered for Mothers Day and was a real treat. 😊

horrible breakfast. Ordered late so that might be why, but it was foul.

Absolutely stunning breakfast, delivered still hot to touch will be ordering again 100%.

Lovely breakfast, only issue is sometimes on a Sunday morning breakfasts say unavailable but I'm not sure how that can be possible since every ingredient must be on site.

Whilst the staff were friendly. We found the place to be extremely disorganised. Items they had on the menu didn't seem to exist on the till. We were served the incorrect breakfast but they did rectify this with out prompting. Ultimately ok food, good staff mixed with chaotic organisation

I was gonna have a chicken burger but they didn't have it then went to go for half a chicken chips and coselaw but had none then I said sweet potato curry had no sweet potato then fish and chips then they said they had none so went for a full English but when sat down eating it I heard them say there grill wasnt working or fryer so how they cooked the bacon no idea. So please AVOID at all cost if u want food because they always advertise meals that they don't have.

My father (61) and grandmother (86) went to the Morrisons store in Porth (CF399BA) around 7pm on the 17th January 2023. She had a full trolley full (around £70/£80 worth of shopping). When they went to pay there was nobody on the checkout so my father asked a worker near him and was told they don’t open the checkouts in the evening and they would need to use self serve. Firstly if they only had a few items fair enough but this was a full trolley. My father kindly asked if a checkout could be opened as my grandmother is quite unstable on her feet and needed an easy checkout. The lady point blank refused to open a checkout and walked away. My father approached another worker who confirmed they don’t open the checkouts in the evening. Again this was around 7pm. Not even close to the 10pm closing time of the store. My father asked for speak to a manager and a gentleman came and reiterated the same thing. My father and grandmother who then had no choice but to advise they would have to leave the trolly as they can’t use the self service and my grandmother is to unable to wait that long. The manager then reluctantly said “ok but just this once we will open a check out for you” and reluctantly opened a check out. I also would like to add that there was a worker in most aisles restocking shelves for the next day. I find this level of service absolutely shameful. If you close checkouts in the evening then at-least put a sign outside/by the door and if it’s not the case then you need to inform the staff members that if a customer requests a check out open with a full trolley of shopping then to open one. Also my grandmother has been shopping at this Morrisons for years and only over the last year since recovering from breast cancer does she now have to have help with her shopping. If my grandmother had gone by herself and nobody had opened a checkout it is so disappointing knowing how upset she would have been as nobody wanted to help. I know it might not seem like a big deal as it’s only a checkout but my grandmother is so upset about this. I would like a reply to confirm something will be said to this store because I would hate it to happen to someone else

Absolutely beautiful very very tasty

Wrong items delivered. Ordered sausage, egg and cheese muffins and received egg & cheese. Latte and mochas with sugar came as cappuccinos no sugar and coffee was filled halfway up the medium cup. Only thing they got right was the toast. Would have cost the same to have a McDonald's and portions are more generous. No number available to call the Cafe and number on Google said line busy. Would have liked to have given them a chance to rectify but wasn't possible so asking for a refund from JE

I requested no black pudding on my breakfast I asked for bread and butter instead I am allergic to black pudding and now I have just wasted my money doesn't any know how to read at this restaurant??

A little disappointed there was only half a cup of beans on all breakfasts today. And considering it’s nearly £8 for a breakfast!!

Nice breakfast, still warm, boxed up well, will order again

High quality food, much better than the usual takeaway fare on the breakfast, although missing one of the items listed (black pudding), although an extra slice of fried bread and half tomato. Nice cardboard and paper packaging as well, reducing the usage of single use plastics. At the same time, one of the drinks was missing with no note or acknowledgement from the driver. If they were out of stock, it would have been better to try to substitute, or proactively give me the refund. Delivery time was good, but food was warm rather than hot, potentially by being over two miles away.

Not happy second time ordering and they've forgot food again. Wont order again!!

Third time missing black pudding sausage will.not order again

Stunning breakfast will order again for sure.

Somehow as good if not better than in cafe. Food was really well packaged and arrived hot and fresh. My only suggestion would be an option to add extra items to a breakfast e.g. extra sausage/egg.

The cheapest hot chocolate among all supermarkets Cafés.

Normally very good but on this occasion despite it being quiet when we arrived it took 30 mins to boil an egg. The kind lady serving us, called through to get the egg on as soon as we ordered. The egg was supposed to be a dippy egg, which my daughter would eat, instead it had definitely been boiled for the full half an hour judging by how hard it was. Worryingly it was put on the table full of boiling water, not safe for a child. The cooked breakfast was ok but missing items, not as good as it used to be sadly.

Nice food for a supermarket cafe but they're always short staffed.

I visited the store around 8 o’clock on Wednesday 24th March And I wasn’t with my disabled son so we were doing our shopping I needed to find bread crumbs so I asked the Lovely boy Which I thought was a manger his name badge said Rhys he showed me where they were he then kindly asked did I need anything else I give him my whole shopping list the poor boy but he helped me carried my shopping to the till he there were Ques so he seen I was struggling with my son so he opened his own till and served me and packed my items And took them to my car and took my trolley back we had a good conversation with each other and spoke about his plans for the future he was a very lovely young boy And I wasn’t very shocked when I asked how old he was and he said 17 he is bloody tall but he was very helpful amen kind I offered him a five pound note for helping and he turned it away then said he would rather my son get a toy I will hopefully see him soon and have more talks with him he was very kind and caring we need more peopl in the world like Rhys

Bought a few Bootles of Cider on the 3 for £5 offer. At the tills I paid but couldn't understand why it was soo expensive. A few metres from the till after checking my receipt I noticed I was charged for each individual item. I asked a member off Staff that I assume was the manager if he could check the prices. He came back and said that one of the bottles was not on offer. I told him that I must of made s mistake because the signs are misleading and confusing. I asked him if I could changed one of the bottles which would then make the offerr 3 for £5. He told me it was not possible because there was no refund policy even though I had just bought it and not even left the store and was a few metres from the til. The managers attitude was appalling and his ability to think out of the box in this situation needs work. The incident happened on 20/12/20 at approx 1500hrs.

The breakfast was very good but the pie dinner was advertised as available then to be told at the till it's not. Only for staff then to rush you into another choice. I found staff not to be that helpful but to how busy the cafe was and when we found a table it still had the remains of food from the last customer. As I said you couldn't fault the breakfast

This is the first time we have been to Porth and came because this is the nearest Morrison's to our home (thought we would shop somewhere different for a change).. The staff were extremely friendly and chatty. We all had the small breakfast which was beautifully presented and more than big enough. The breakfast was great value and there was free parking too. After the breakfast we shopped at the store which was well stocked and clean. Whilst in the cafe we got talking to a local man who told us about Hannah Street. This is basically where you will find all of the shops, most of which are unique to the area. For example Occasions the gift shop, Celtic Jewellers (a traditional jewellers), Richard Family butcher's, Fresh and fruity (fruit and veg shop) and Jeff's jewellers (bespoke Jewellery maker). There are plenty of places to eat, the street was very clean and most people were respecting the social distancing rules. We had a warm welcome from everyone we met and we bought lots of things from the local shops (birthday cards, sausages, and an assortment of fruit and veg). I was overjoyed when my partner bought me some jewellery from Celtic Jewellers for our anniversary. The lady in the shop was patient, knowledgeable and absolutely lovely The shop was full of beautiful jewellery (everything you can think of) which was very reasonably priced. We will be returning in the next month to have a Christmas gift made by Jeff's jewellers and possibly something else from Celtic Jewellers (if I am lucky).

Quality price assortment in good relationship I recommend it and I can say that I have been attending it for years friendly and prepared staff always attentive to quality and service excellent fruit and vegetables with excellent prices

A nice traditional full english at a great price. Would give 5 * if they got all the items served as described on the menu