Tiptree Tea Room in Waveney

Waited 40 minutes for food from ordering, when it arrived it was wrong. As we booked for afternoon tea but just a sandwich arrived. 15 mins later, the afternoon tea arrived. We had no plates, no jam for scones until I went up to the counter. The food itself was lovely but the staff are just not organised and it not like it was really busy

Came in here to get a cup of tea and feed a very hungry little baby after being told we couldn’t sit on a bench outside and breastfeed the baby at the old hall walks and cafe at the maize maze in southwold. Much nicer staff and somewhere to change him too. Sausage rolls were lovely all washed down with a pot of tea and a coffee

Not sure what it was exactly but the cafe itself looked grubby, the outside was unusable, the food average at best. It felt more like an old people's home than a cafe.

It is a lovely little café with excellent sandwiches and cakes! The staff are super lovely and very kind, we asked for one of our toasties to have onion instead of tomato and they even swapped out the tomatoes on the salad. I definitely recommend the halloumi and tomato toastie (the onion relish was delicious). The prices were quite good, we each had a toastie and a cake for around £13. Dogs are welcome here, even inside which was great for us. I was very impressed with the service, the staff were both very kind and on the ball in regard to clearing tables. I would definitely highly recommend paying a visit here.

Clearly a lack of enthusiastic staff. Tables not cleaned after clearing, untidy staff and dirty toilets. For lunchtime, very few covers so no excuse for tables. The food was acceptable. On passing the shop later in the evening, the table in the window had sugar granules which should have been wiped before closing. It is such a pity that hygiene has slipped since COVID has become less of a concern for some.

Great tea room amd lovely shop if you are a fan of Tiptree's famous jams! I heartily recommend this place lovely teas and good fresh food handmade by friendly staff who are all so great at customer service!

The cafe was very quiet compared to other establishments in the High St! In the past we’ve visited the “mothership” in Essex and been impressed with the quality and service - not quite reach Suffolk yet. My complaint was politely dealt with and the bill reduced - thank you. But I don’t think we’ll be returning in the future.

Today we went to Tiptree tearoom for tea and cake. We Arrived at 3.33 and were immediately told the restaurant was closed and we could only buy things in their front shop. We asked what time they had closed the tearoom but were not given a direct answer. We then said did it close at 3.30? The lady replied it closes at 4pm to which we said it was now still only 3.35. She then grudgingly said we could go in but would have to leave at 4pm. By then we felt unwanted so left.

First visit to Southwold, wanted somewhere to sit indoors for lunch. Came across this lovely cafe. Menu choices were great for us, as there was many vegetarian options available. We both had a sandwich then a cream tea for two which came with 2 scones cream, jam and choice of tea or coffee. Service was great, food was tasty and presented well. Would visit again if in the area.

We come weekly to this cafe, the staff are really friendly and very helpful, on this occasion by husband had his usual bacon sandwich (he shares it with Molly our dog) and I had the best cupcake ever, it was lemon curd, light, fluffy and absolutely delicious.

Very poor experience. Advised there had been no avocado delivery so half the breakfast menu wasn't available. Opted for the vegetarian breakfast and the scrambled eggs were so rubbery you could have bounced them off the floor. The food was tepid and very unimaginatively presented. So disappointing and wouldn't recommend this place to anyone for breakfast!

Whilst visiting Southwold today I popped my head round the door at the tearooms to find out if they were dog-friendly - absolutely, was the reply so we called in. The tearoom is like the TARDIS it gets more spacious as you walk through. There is a lovely seating area at the back and also a patio area outside for when the weather is warmer. Light, airy and welcoming. The staff were friendly and helpful & we enjoyed a piping hot coffee. Also for sale a selection of Wilkins jams, chutneys and also gin! I treated myself to some quince jam for Christmas as it's supposed to be lovely with cheese.

We stopped in the tea shop for coffee, only to find a varied food menu and good coffee. Lots of Tiptree products on sale not just jam!

We'd been wandering around Southwold for a few hours and were in desperate need of a Pot of Tea and when we found they had toasted tea cakes on the menu, the diet went out of the window - really enjoyable. We also noticed another couple having Afternoon Tea, which looked very good. However, they were unable to finish it as there was so much, so they were given a box to take away the leftovers - a lovely touch. We must visit again.

For our first visit, we were not happy with value for money. This time however, I think Tiptree must have reviewed their portions as we had the same as last time but there was garnish and crisps added to the plate. It makes all the difference to the customer not feeling 'ripped off'. The sandwiches were delicious and the staff were nice.

A lovely introduction to this fine tea room. Great food and drink. Very clean and airy. It has a very warm ambiance. We are looking forward to returning next time.

Had two gift voucher to spend on afternoon tea at any Tiptree Tea Room. We love Southwold so the combination sounded perfect, particularly ironic as I’m a Tiptree boy ( 60 years young) so seemed strange looking at old photos of my village. However the...

Not impressed with this branch. We went into the premises at lunch time and there was only a few in there. We have been to a couple of premises in the same group and expected the same quality. We both ordered Quiche with salad and...

Really friendly staff, tea shop lovely and clean. The afternoon tea for two was delicious ( a little pricy at £32 for two ) but the quality of food was really good and was presented beautifully. We purchased the Little Scarlet Hamper. What a treat.

A premium brand shop let down by coffee so weak it was just warm milk. . Very pricy food but expected this being an premium brand .

I cannot possibly endorse this, should have guessed really no one else there. We’re joined by one local who couldn’t have her selection because it was stale. I found my sausage sandwich inedible, was asked at the till how I found it, only response was...

The Tiptree tea room in Southwold is one of a number of such cafes in this part of the world. They serve cream teas, toasted tea cakes, etc., all served with Tiptree's own jams. There is a small garden area at the back of the...

Visited with a friend yesterday & the staff were very friendly. I have food allergies & the lovely girl who served us was incredibly helpful. Great selection of Tiptree products to buy for Christmas gifts. Definitely visit again.

We went to Southwold yesterday. We always go to the Tiptree Tea Room when in the town. What a disappointment! The menu is extremely limited, which we can sort of understand in these strange times, but what was served was underwhelming at best. Previously, we...

A year ago had lunch, this time just morning coffee, yes the cafe is staffed by young people, and they were courteous. Note Southwold is having huge difficulty in hiring staff for their restaurants, please be patient.. Coffee was good, will always return, bought some...

Visited with a friend. Shown to a table by a pleasant member of staff, Cathy. Given time to browse the menu and make our selections. We both ordered sandwiches and hot drinks via the same member of staff. Pleasantly surprised when they arrived as they...

Go to Southwold regulalry but had never been until this week - and will never return - I know staffing is an issue in the hospitality industry but this is being staffed by teenagers - who during our visit seemed leaderless and out of their...

Went in shown a table, waited 20 minutes, went to the counter a member of staff Cathy was rude so we left

I had a lovely Ham and Cheese Toastie (I reccomend it) with my Family. The service is excellent and everything is clean. You're socially distance away from other households/bubbles.

Called into this cafe for a light lunch - Southwold was extremely busy, but very nice atmosphere, dog friendly and spotlessly clean. Ordered sandwiches and Tea. Absolutely the most delicious sandwiches we have enjoyed for a long time, together with Tiptree condiments. Highly recommended

Staff friendly and efficient, but a cup of hot milk with a hint of coffee, is not a flat white. Disappointing experience from such a well known company.

From the outside, with Tiptree products for sale at the front and with the Tiptree provenance this should be a winner. Couldn’t see the tea room from there but were confident that it would be a bit special. Couldn’t be more wrong! Ushered into the...

This is a hidden gem in Southwold it is a bit pricey but we had full service with a smile. The three kids with us all loved the food as did us adults. We will return

We popped in for a coffee and a bite to eat, choosing the bacon sandwich at £7.50. I know times are hard and the Corona virus has hit businesses but 2 slices of bread and 2 rashers of bacon for nearly 8 quid is a...

All the Tiptree Tea Rooms we have previously visited have rated 5 stars so this came as a complete disappointment overall. Staff seemed disinterested, coffee was relatively tasteless and food uninviting. Both orders were mixed up and came with minimum of side salad or none...

We asked for quiche; were offered a option of jacket potato. I asked if that would be microwaved and, as the waitress answered 'yes' I said I would not have it. The quiche came; mine with new potatoes; both quiche and spuds microwaved. I ate...

We were in Southwold and was recommended this place by friends. We were not dissapointed. Following strict goverment guidelines with covid 19 we felt at ease as soon as we were welcomed. The service we recieved was 5*. Food was amazing , we had a...

Cannot believe the poor reviews !!! We were warmly welcomed, and sat out side on the open terrace. Shared a sandwich, smoked salmon, and cucumber, returned four days later, and had the tuna. Both on very fresh bread, and to finish a super very fresh...

Outside seating was not very pleasant and the bread on the sandwiches was stale. If you want a scone, jam and cream, you'll probably be ok.

Nipped in for a hot chocolate- the drink itself was very nice and reasonably priced also. Very pleasant

My sister and I visited this tea shop today with our elderly disabled parents (83 and 85) Our father has lost a lot of weight and has no muscle on his body. We duly wore our masks as instructed to enter the shop and were...

Went here for some scones, it was a shame as only one scone was available and there was a deal for 2. we did come fairly later in the day though. Strange smell of wet dog in the cafe which meant we didn't stay long,...

Called here for breakfast , do people not think you will notice toast burnt on one side and still served facing down on the plate !!!

The Tiptree Tearoom was recommended as one of the nicest places to eat in Southwold and we were lucky to visit in a quiet week. (the following week was apparently much busier). We had the opportunity to meet up with an old friend and settled...

This is a new tea room in Southwold and we couldn’t wait to try it out. We received such a warm welcome from the staff as we were seated and presented our gift card for an afternoon tea. The inside is delightfully decorated and includes...

The first Tiptree outlet outside of Essex and was a really pleasant experience. Along the High Street in Southwold you will find the Tiptree tearoom with cheerful, friendly staff. Grab a window seat to watch the world go by or if the weather is good...

Having been to Tiptree tea rooms elsewhere and been most satisfied I decided to try this newest one in Southwold. Upon entering I was made most welcome and seated. I quickly was able to order a coffee and scone (with jam and cream) which was...

We needed a cuppa and had never been to this tea room before. What a pleasant surprise! We shared a toastie which was delicious and toasted on BOTH sides. Then had scones with jam and cream, two lovely warm ones! The tea was great and...

Very friendly and efficinet service from the lovely staff at this tea room. We just popped in for a cup of tea but next time must try the afternoon tea as it looked fantastic. The decor was pleasant and the atmosphere relaxed - a good...

A lovely tea room made even more lovely by the friendly and cheerful staff. We only popped in to buy some jam but ended up going back for some coffee later because the staff had been so nice!

A lovely tea room , full of tempting treats and top notch service . The afternoon teas are amazing Great service a lovely place to relax and indulge yourself after a wander around the hi street

Lovely ploughman’s lunch over new year break while visiting Southwold. Clean friendly restaurant with lovely professional staff. Ploughman’s lunch and coffees excellent! Will return if in the area again!

We visited this café 4 days out of our 5 day stay during September. - it was a delight very friendly helpful staff, supplying unusual and varied choice of food which was delicious - we had lunch or tea on different days and each time...

We called here for a coffee and enjoyed the experience. The flat whites were hot and tasty, served by lovely young staff. Also a good selection of Tiptree products to browse on your way out.

Disappointing! The tea was unpleasant & there were only 4 cakes available! We shan’t be returning! We had a light lunch which was not very exciting & the accompanying bread was stake

A busy tea room but the room seems like it is waiting a refit, plain and simple maybe is the look they are going for but does not work with me for that afternoon tea experience. Scones were nice enough, good choice of teas but...

This is another must to visit in Southwold - A very friendly and interested staff who manage the business with great style - the ladies are friendly without being invasive - want to make sure your visit meets all your and their needs. the food...

Stopped for tea,coffee and a teacake which was very good indeed. Friendly staff and good service However,the decor and ambience was more akin to a Greggs than a country tearoom in the Tiptree heritage style but still worth a visit.

Staying in Southwold for the week and having had an horrendous day the day before we ventured into the shopping area in search of a birthday lunch and something relaxing. We went into a couple of our usual haunts from the past and honestly was...

Called in for a drink whilst visiting the high street at Southwold. Average service and tea. The staff not very interested in the customers.

Having been bought a sparkling afternoon tea voucher we decided to visit the Southwold venue, bearing in mind with have 3 outlets on our door step. So having endured the long drive we settled in for our "tea" The young girl was pleasant enough and...

Visited twice on consecutive days and both times were excellent. Good menu, polite friendly service in a relaxed environment-highly recommended.

After we were approached outside to sample the lovely white chocolate vodka we decided to have lunch inside. Staff are friendly and welcoming and the food was nice. Will definitely visit again if we are in the area. 👍👍

Nice stop of for tea and cake in Southwold, whilst there are lots of choices in Suffolk for exactly that the new Tiptree Tea Room was very pleasant, nice and airy with a small area of seating outside, our Tea, sandwich and fruit scone was...

I visited this lovely tea room with my husband and our dogs.We sat in the garden area and enjoyed the whole experience. The staff were extremely friendly and attentive,clean relaxing environment, great coffee and the furbabies loved their water Will definitely be visiting again soon.

Loved this tea room so much during my stay in Southwold! Great place for larger families as plenty of seating at the back of the tea room. Pancakes were delicious and my only regret was not having them more! My son also has a severe...

The place is itself is lovely and the staff very professional and friendly Very relaxed atmosphere Couple of things to improve on. Air conditioner was very heavy so inside was cold Breakfast sizes were very small, we had a variety of dishes and each one...

I am aware that the previous chain coffee shop was not popular with some locals but as someone who lives in the area and visits Southwold regularly during the year I found it to be the only coffee shop with comfy chairs in which to...

Sunday visit to here, expected it to be really busy however plenty of seating inside and out. They have decorated it out in style. Products to view in the front part of the shop that you can buy, jams etc. Dog friendly in the end...

We visited the Tiptree Tea Room, which is right in the centre of Southwold, at lunchtime on 6th. July. The cafe is clean and pleasant and service was friendly and efficient. We all enjoyed our meals. There is a gift shop at the front of...

Popped her for lunch and had jacket potato with my daughter. Jacket potato was average and so was the scone and jam but the courgette and avocado gluten free cake was divine. Love the shop selling all their Tiptree products.

We were very excited to try the Tearoom as we love going to Tiptree in Essex and having afternoon tea there! Staff were very friendly and you could see they were settling into their roles and getting use to the hand held POS. Lunch was...