Tim Hortons in Derby

Great place to stop for your £1 breakfast when you buy a drink. Sam, the hostess is lovely and always has a smile and a welcome. Really missed her last Thursday when she wasn’t in. No greeting and there were tables that needed clearing, toilets needed cleaning and the floor needed sweeping. This never happens when Sam is in.

Popped in for a hot chocolate, first time visit. Drinks were lovely and hot, service great, and place was really clean. Chatted to the lady cleaning tables, Sam, who was very thorough, gave table and chairs a proper clean. She had a lovely friendly manner. Impressed would visit again.

Nice place friendly staff. Food was good and comfortable clean restaurant. The iced cappuccino maple and caramel flavour was delicious

Not sure why so many negative reviews , we always stop off here when in the area and have always had delicious food. The food is so much better than Leon's, M Donalds , Burger King etc etc and at a much better price . The cheese and ham toasties are a real winner , coffee the best you will find anywhere , the cold drink selection is also the best . We took donuts home as normal and these were again delicious.

Normally we are very satisfied with my latte and breakfast wrap however we ordered our food at the drive thru but was unable to pay as they do not accept cash. A poor use of Covid excuse to turn away customers!

Overpriced rubbish, food was stone cold very little for your money and doughnuts stale. Took ages to get food aswell anywhere but here would be quicker and taste better. Would not recommend.

Ordered from here on just eat and this has happened twice now. They never get the order correct and I ordered a breakfast meal and 50 timbits. They never sent the timbits?? Its like Cmon team! get it together. Someone needs to check the orders before they go out.

I can honestly say I have never had a worse meal than this. The chicken was like reconstituted cardboard, the bread managed to be both stale and soggy. Some of the order was wrong but we didn't bother asking for it to be changed as we didn't need more inedible food. It is ridiculously overpriced and I can't believe how bad the whole experience was; we certainly won't be visiting again.

Decided to try Donuts as my wife a regular customer when living in Canada... Not sure why but out of 6 donuts 4 very dry at £8.99 that's not a winner for us.Sorry willnot buy again .

Visited for first time today Wednesday 18th Oct 2023. Parked ok . Bigger inside than it looked. Very modern and wonderful seating. Varied menu. We ordered at the counter, the Lattees were very nice and i enjoyed the Wrap and the wife an apple fritter. Price wise was good

Vile cheap rubbish quality food… sounded nice and promising but would have had better from a roadside burger van. I ordered the double chilli burger… yuk, pale thin floppy dog meat patties… that’s it, nothing else to say. Avoid

As always the food was amazing , cant beat their toasties , definitely the best coffee and donuts anywhere . Will always choose over McDonalds ,Burger King etc.

Shockingly bad burgers, average drinks, good fries. Wish I’d checked trip advisor first. The burgers were thin, flabby and maybe at one point resembled meat. Genuinely shocked how bad they were but this was the first time trying a Tim Horton’s. If they are all like this they won’t be in the UK for long.

I thought this was a doughnut and coffee place but discovered they serve sausage and egg muffins and hash browns until 12 which is great when you are too late for McDonalds!

My son had wanted to go here since it opened... then the queue was out of the door. This time the staff were that busy they were jet washing the outside. It was tea time and I now know why it wasn't busy after visiting. Waffles fries tasted like they had been heated in the microwave and left. Chicken maple burgers were awfully presented. My son had chicken tenders and said he didn't think it could get much worse than the burger but it did. All in all we spent over £28 in there and will never be returning.

Well laid out interior with very good decor, drink was okay but a little pricy, decent background music but the restaurant seemed soulless and was not that busy.

Ignore the negative reviews , have become a bit of an addict ! The coffee, soft drinks and cheese toasties are the best you will find from a fast food outlet , knocks the socks off the usual places , good value and great choice. Have not used the drive through .

AVOID! AVOID! AVOID! Literally get about 6 FREEZING COLD lattice fries , donuts are NOT FRESH, VERY DRY! Jam filling was negatively funky tasting, 1 or 2 were tasty (still dry). 1 burger was missing from the order. Chicken burger was lovely. Tropical cooler drink was actually FANTASTIC and by far the best thing from the order. They have no contact number (like they know they will get negative feedback and can't be bothered). Got a refund from Deliveroo and WILL NOT be ordering again. EXTREMELY overpriced. We spent £51. Not worth your hard earned cash. They can't even print a reciept properly, unreadable

First visit with my daughter, went through drive thru! My thoughts are a bit over priced & not good food! I ordered crispy chicken sandwich meal, it was not crispy! In fact I couldn’t lift the chicken off the bread roll! Waffle fries were nice & coffee was very bitter! We also ordered the Timbits they were greasy & I could taste the oil! I also don’t like cinnamon & that’s all I could taste once I had eaten a plain one. Not sure I will be visiting again

Ordered via deliveroo for breakfast. More than half the order missing, DO NOT ORDER FROM THEM. Complaints page on website not working, no contact number for restaurant either. Absolute shambles

First time trying Tim Hortons and will NOT be going back! Ordered through an app my son had cheese burger and waffles and I had chicken burger. Totally tasteless no seasoning and the meat quality is awful you can tell they use cheap meat. Waffle fries greasy, donuts not fresh very dry maybe a day old! Only thing I liked was the vanilla French iced latte. DO NOT BOTHER!

50p for ketchup? Are you taking the mick? I'll return for McDonald's for a quick breakfast because that's just out of order

Nice enough place, as its new it looked smart clean and tidy and well organised. The total let down is the quality of the food, not due to the people but due to the recipe The burger tasted like the ones you get from a...

Failed to live up to the expectations given by their website. The bread was dry, the lattice fry’s cold & milkshake so synthetic that it got thrown away. The only item that we purchased that got enjoyed was a bottle of full fat coke! Will...

I thought this was supposed to be a favourite in Canada. I don’t know why. It’s tap your order on a big screen and collect when your number is up. I took some Timbits home but they were awful. Plus the servers could hardly be...

I was really looking forward to try out this place, especially since I have a Canadian colleague who rates them (in Canada). My wife had a chicken burger which was quite nice, I thought it was better than KFC, but then I really can't stand...

First visit. Strawberry milkshake was watery and the fries were poor quality. The chicken burger was also average. The actual restaurant is very clean and welcoming but one would expect better quality food.

Tim Hortons in the UK is nothing like Tim Hortons in Canada in terms of service. Service in the UK is terrible. I had coffee with a friend and it took a very long time for anyone to take our order. Staff walks by the...

Visited with family. The food was tasty, particularly liked the lattice fries. Could taste the maple on the maple burger. The meals were quite small compared to say McDonalds and I couldn't say there was a discernible difference in quality. The chocolate Milkshake was awful....

After a reasonable experience the first time, I was then put off by the negative reviews. However I gave it another try. The drinks are superb. Tuna toasty not available so I had cheese and ham - it was bland but acceptable. Others all said...

Over priced, small, cold burgers. Coffee, fries and dips were OK and chairs comfortable although tables were not being wiped down. Won’t be going back.

I’ve been a couple of times for breakfast and have tried their main menu. McDonalds quality is much better, substantially cheaper and larger portion sizes.

1st time eating at Tim Hortons & the experience has left me very underwhelmed, our food was left on the counter for 10 minutes (whilst waiting for a coffee to be added to the order) without any heat & the result is an almost cold...

Awful experience. Went with high expectations very disappointed. For a Canadian chain you might assume that ordering ‘Maple Pancakes’ you would actually get Maple Syrup. Wrong it’s golden syrup dressed up as Maple Syrup. Our lattice fries were cold and our order was wrong. Complained...

Major disappointment.. Called in expecting a higher grade than maccys, but it wasnt good, no burgers at all, crispy chicken it had to be, which was pretty tough and came wrapped in foil 😳, lattice fries were cold and really gard, and bottled soft drinks...

Decided to try out this place today and had a veggie breakfast muffin meal with coffee, whilst my wife had a muffin meal with bacon. Gingerbread coffee was above average however the muffin breakfast itself was very tasty and similar to another famous fast food...

I went to the drive through with high expectations. It was my first time. I arrived at the drive through and I had to wait approximately two minutes before someone was able to even take my order. I then drove around to the window and...

Food not as good as anticipated, staff not friendly, car park is a silly layout. Very overpriced, it's cheaper to have a meal at a pub.

Car park is very small and not suitable for a drive through operation as it ultimately means as soon as the drive through gets busy there is no access for 2 way traffic to enter and exit the car park. Shame, expectations were high but...

First visit - out of curiousity. Realised we needed to oder at the screen afer perusing the doughnuts and stuff. Mocha and Latte were both absolutley perfect. I had a hot dog. I wasn;t really sure what the relish stuff was but it was okay,...

Slow service by non English speaking staff who can’t get a basic order right, give it a miss and go to any of the other takeaways in the area

Wow! I had high hopes after all the hype about it opening online....wish I hadn't bothered. For around £28, I ordered a crispy chicken burger, a crispy chicken stack and maple burger, all with lattice fries, a diet coke, a frappe and a latte. WHAT...

I am a bit of a fan of Tim Hortons, having first encountered this bakery and coffee house chain way back in 1998 or 1999, in Charlottetown on Prince Edward Island, Canada. During scores of business and leisure trips to Canada over the part two...

We were so looking forward to trying Tim Hortons, but OMG we were so disappointed. Overpriced, terrible food. Burgers dry and tasteless, lattice fries small and cold and pastries absolutely awful. Do yourself a favour and go to McDonalds or BK instead. Get your pastries...

Don't bother picking the doughnuts you'd like to try. You can only have the ones they want to give you!!! No good when there's preferences and allergies to take into account....... Such rude service. Nothing like the North American shops. Better sticking to local independents...

ask for oat milk in coffee job successful ask for no cheese Allergy warnings? They don't listen, I have been told how nice the Mansfield one so I tried the derby this morning now I'm in pain and feel sick ! what a treat Allergy...