Tim Hortons in Mansfield

Horrible service mothers day surprise breakfast ruined! 1 pancakes didn't arrive and 2 muffins stacks came without hash brown never again wi i order from here!!!!

I am extremely disappointed for the price i paid for this the food all came cold the milkshakes had no flavour at all. Will not be returning

Food absolutely no problem at all, delivery driver very rude. Swearing at me on the phone

Didn’t get the right order - not possible to call restaurant or delivery driver. Not happy.

first and last time ordering food was freezing cold.

Fast delivery and food was still warm.

Absolutely beautiful food. Recommend the maple burger 🍔

Driver was rude just shouting code, I wasn’t aware of a code. So he continued to shout code 🤦‍♂️.

It's my go to place when in town food is good the restaurant is clean staff are polite and wonderful.

not the best food from this place, which is ashame and not worth £20..

A wonderful place to sit and drink coffee and eat.

Timbits and Lemon refresher are 10/10 but other food is meh. Not much atmosphere here - just standard for a fast food place but quieter.

Breakfast wrap and lovely coffee if you've never been try it so much better than McDonald's

Ordered vegan food and they sent me a box of chicken tenders and a ham and cheese toastie. How can they get it that badly wrong. Beyond pathetic

No app for the UK. Excellent value breakfast. Good for gluten free on selected meals, pancakes small but good. Breakfast wraps excellent. Lovely smooth coffee. NO CASH PURCHASES, card only. The digital order points need to have a bit more customisation, no ice in soft drinks. You can also have a coffee in a ceramic mug. Just ask at the counter, very friendly staff.

Good service fast and happy with the staff overall great place

Food ok but if you want fast food don't go here it is the slowest restaurant I have ever been in

Shocking toilets. Disabled out of service. 3 unisex toilets and massive queues. Terrible state

Friendly staff,good food,great prices for value.

Nearly all items missing requested no sauce and came with ketchup on the one item that arrived do not order from here

Items were missing, all hot food was cold. Apparently the driver had been outside for "10 minutes" before even calling us to find out he was not at the right address - then proceeded to call 3 further times saying he could not find us, was also rude

coffee was lovely,but the rest of it was way to spicy, I couldn't eat it

Always have a great experience here, extremely helpful and nice team members, my personal favourite, Vivek the Greatest Tim Hortons Staff member of all time, such a nice place to sit and study.i come here almost every day, food is always great and delicious, quality stays their priority even during a rush. I really can only compliment the place and staff 🙌🏽🙌🏽🙌🏽🙌🏽

Wrong items put in bag with correct receipt.

Vivek served us during our first tim Horton drive thru experience. He was very patient and went the extra mile to help us get the right order for two adults and a baby. So refreshing to see top customer service still existing in 2025! Will definitely be back.

Was disappointed this time, usually really nice food, but whole order was wrong, made me wrong burger and coffee and lattice fries were cold. Staff were pleasant and amended things so just hoping it was an off day.

Lovely meal delivered, but why do they always pack the ice drinks with hot food? By time the person has delivered the food is cool and ice has melted.

Ordered 2 meals that came with coffee. Also ordered some extra coffee for people that are staying with us. And the coffee that comes with the meals were not included. Not sure why they cannot send what was ordered?

delivered really quickly but pancakes tasted uncooked, and weird.

Every time I visit my parents, we have breakfast from Tim’s and the servers are always so lovely and communicative. The food is lovely and the French vanilla lattes are gorgeous! Special shout to chloe :) thank you guys!

Lovely staff , always pleasant and the service is great . The breakfasts and coffee are amazing . Although we are moving away , we will pop buy every now and again to say hello , might even bring the ducks too 😅. Thankyou for everything. 😊

They really shouldn't let anyone handle orders for deliveries,only 3 people in there can handle orders.Ordered 3 coffees and only received two of them.

very prompt. thankyou and merry christmas

It is very good services Thanks

Come in fairly frequently and the service is always the same. Excellent. The staff are friendly and helpful and always have a smile.

excellent staff friendly fast service

All staff sitting at back looking at computer. I had to ask if anyone was alive. Very poor service. Girl who came to till hardly spoke. Rude staff.

As always Tim's quality and service stands out. If you like coffee hot and full of flavour then get to Tim's!! Not just the best in Canada but the best in the UK too!!

Always fast and delicious. Friendly staff already know my regular order 🤣

on the ball, delivery driver was very polite.

My first time trying Tim Hortons. Oh wow this is a clear winner 🏆 I put this above McDonald's anyday.

Ultimately this is a fast food location, so this review is based on that. I am not a regular visitor to Tim Hortons but think I should become one as every time I have been here the food has been great. The burgers in particular (I had the triple cheeseburger) are miles ahead of similar burger places. They are full of flavour, juicy and DO look like the images on the menu. We ate in this time at the staff were very friendly. I would highly recommend this location.

Very good service to provide the customer.

Food never arrived despite saying delivered

Not very nice at all, everything was hard cold and just didn’t have a nice taste, won’t be ordering from here again

food was nice when I warmed it up felt like the delivery driver kept the fries in a fridge

Such an unusual place. Really nice inside, but with the greatest of respect none of the staff seem to be able to speak English particularly well. Buying a cup of team seems like an ordeal every time, you never know if it going to come with milk, but hot or lukewarm, come in a mug or a paper cup. It's a really nice building inside, but it's a bit of a shambles service wise.

First visit to Tim Hortons, great breakfast menu

food was cold, could not eat it Worst food and service ever I wiil never use just eat again.

delivery 100% .but food was only just warm, and we didn't get staws for our drinks not sure who at fault though?

didn't read the order notes. I asked for no cheese on the muffins.

Nothing special and not particularly cheap

Am missing nearly all my order!

'TOO GOOD TO GO SHOULD BAN YOU FROM THEIR APP.' - SHAMELESS - SNEAKY - THEY DO NOT GET MY RECOMMENDATION -- AVOID

Nice little place to get food, only reason I've marked down slightly is because you tend to be stood waiting for ages to get served, whilst people just mill about behind the counter

Always, wanted to go to Canada, so going to Tim Hortons was a plus! Did not disappoint! Donuts were delicious as was the coffee! Only, problem was which one to choose! As we arrived at 1125 we could have had breakfast items for 0.50p bargain! Plenty of free parking! Added bonus they accept Blue Light Card so 10%discount, you will need to order at the counter to get this as it won't scan at the self service kiosk!

Forgot the ketchup. Gristle in the burger.

the driver made me scary asking about a code never asked before when I delevery, but food was lovely again thanks to Tim Horton managers n staff for serving nicely. i will definitely order again 😊😊😊😊♥️♥️

5 star experience manger are really helpful

Tim Hortons, nice, quick, easy. Cheapish, in comparison to other fast food places. But food is always good. Mansfield is nice and clean. Service is good.

Food really fresh and hot, delivery really quick

lovely hot food and the coffee taste great 👍

I am delivery driver and wait 30 min for order and staf. Says on 7 min your order is ready and not make the order is worst restaurant

Mr ali was very helpful and gave excellent service

nice ambience of store and new products is fabulous we tried melts

Amazing food and great customer service. I starts my day from here with breakfast…Love this place

Great service in the Mansfield branch. Very friendly staff, especially Vivek! 🍁

Very nice food and friendly staff

Lovely food could have been a little warmer

It's my favorite place for me and all my friends, but lately it looks dirty in the bathrooms, floor and windows, please keep it clean.

Foods cold, awful tasting put it in the bin

Not sure I'd go back, we visited on a Saturday lunch time and the place was dead. The burgers we order were OK, but not very hot, furthermore, it felt like they'd been thrown together in a hurry with no attention to presentation or quality. The lack of table service is a bit odd, you just stand around the counter and wait whilst the guy serving stares back.

Friendly staff,good food,great prices

Good service and staffs are soo friendly 🥰

Vivek is a great manager. Would recommend visiting

The hospitality at the place was welcoming and friendly and Vivek was a great manager

wayoo.. enjoyed my meal. . i order lettuce fries which was freshly nicely baked♥️♥️ honey cruller so yumy vanilla syrup was so yummy. very friendly staff thanks 😊😊I am very satisfied with the service

latte missing, egg Muffin hard and inedible, missing a hash brown ? , sorry don't think I will order again , although the bagels were good

missing things, food is lute warm at best. other than that it was okay not at all the best place I've ordered from

Half order missing, didn’t receive a refund and just eat not replying to my complaint after requesting refund

First time for me and my partner, I had a milkshake, and he had black Americano, which was very tasty. He also had a doughnut. The restaurant was large with plenty of tables and a good-sized car park.

Better then McDonald's for breakfast and all you have to do is buy a drink and get breakfast for £1 amazing

Great stuff. Really enjoyable experience..

The breakfasts are absolutely amazing and my daughter loves the donuts

It was my first time at Tim's and it was better than I expected. We ordered the new Nacho items and it was decent. I personally enjoyed my hot chocolate with a shot of espresso and whipped cream and donut balls. I prefer their drinks more than other coffee chains.

Best food Quick service Clean and tidy

I love suvin so much, he’s my idol

Great drinks and donuts. Good clean location. Usually fast service. Comfortable and good WiFi for working. Free parking.

Good staff , good food , clean place

very good food, nice drinks, great atmosphere in central mansfield. especially like the wraps, always very yummy

Its so good. The only bad thing is its so good it makes me want to spend all my money on it

always nice coming here, friendly staff !!

Super nice donuts and food. 100% recommend the donuts.

food was absolutely delicious and came quick and the staff were very friendly

very good food and quick service

Good food, good air con, speedy service

Food is decent but again forgot items. So frustrating, and because it’s part of the meal I can’t get a refund without asking for the whole thing

Amazing food lovely atmosphere and a very helpful and a friendly staff ❤️

Great coffee, free parking is a bonus and my little girl loves the donuts! 🍩

Staff are very nice and friendly. Good value of money.......