Tickety Boo in County Durham

John and Gemma were lovely, Top class customer service thankyou ill be back 🙂

I last reviewed this place in 2019 where my main issue was poor service and would you believe it things haven't changed. Service today was non existent. We were seated for over 10 minutes .... Not even a greeting. Front of house totally disorganised. It's a wonder the floor covering wasn't worn out because of the too-ing and fro-ing which never seemed to produce anything. This service is the worst I've experienced anywhere.. Cone on.... Get a grip !

Parking is plenty and is a one way system, so don't try to get to the front out of laziness or you could get stuck during busier times and end up having to go back out and round into the main dual carriage way and roundabout if there is too much traffic. The parking is free and it is a gravel car park . As you enter there is a sign to wait to be seated, but don't wait if there are plenty of seats, as you'll be there forever. I think the sign should be put away during quiet times and brought out in busier times. Once seated it's easy to order, choose what you want from the menu and go to the counter (remember what your table number is). Massive cake/sweet selection at the till area so I suggest having a look there as well for sure! At first glance £4(something) for a Melba is a bit much but then when you see the size of it, it's fair. Delicious too! They have take away boxes as well, yum! The last time I went I tried the hot beef bap and it was really good, no chewy, gristle or fatty bits in the meat at all. Spot on. Time before was the cheese pie which I absolutely loved (my lactose intolerant body however rejected it, but was still worth it and I'll do it again NGL). The majority of the staff are lovely, I've never felt anyone has been rude (even when they seemed to be having a crappy and busy day). Have been a few times now and definitely will go again. Edit: it's also (well behaved) dog friendly.

Been here a couple times for cocktails, brilliant price. 2 for 1 and can even go back and get your second cocktail after the first so it doesn't go warm. Very helpful, definitely need to try the food also

A hidden gem of a pub. We were recommended by a friend to seek out this place just off the main road between the Eden Arms Roundabout and Newton Aycliffe. Good friendly staff. Food was lovely .Little Jill had the Pie of the day, Chicken and Ham, I had the Gammon. Both were really lovely. The only gripe i had was the overflowing wall mounted cigarette bin at the main door it was unsightly and off putting to us non smokers. Maybe move it or empty it more often. Only a little gripe and will not put us off returning.