Broomside Park in County Durham

Very fast service and lovely food. Excellent value for money. Served by Bradley who was very attentive and happy to serve us. Thank you

Lovely and inviting environment, staff were very friendly and helpful. Excellent value for money. Food and dessert were both delicious.

John and Gemma were lovely, Top class customer service thankyou ill be back 🙂

Lovely food, had amazing food the staff where very friendly and helpful

The worst meal I’ve had for a very long time if not the worst ever. I don’t know where to start. Placed order and food took over an hour to arrive. Restaurant wasn’t full or busy at all. The table next to us, who arrived quite a while after us received both their starters and main courses before us which was annoying. Order was completely wrong, when it finally arrived on nearly every plate. My son ordered surf and turf and the prawns were missing. The calamari was over cooked in fact burnt. They had put scallops on the plate which was nice but wasn’t advertised. My son only ordered the Surf and Turf for the prawns! My gammon was missing the fried egg but the worst part was my gammon was cold. It had obviously sat there for a very long time. My youngest son’s burger came with some mayonnaise sauce which we had specifically asked if there was any sauce on and were told no. My Dads Ribs and chicken was such a measly portion and was so dry. The portion sizes were embarrassing and the chips were all undercooked. How can any restaurant get an order so wrong and serve such appalling food. I am questioning whether there was an actual chef in the kitchen! Obviously we did complain and it became embarrassing as the poor male server was mortified. In the end we just couldn’t keep sending it back. Not once did a Manager come over and apologise. The young male server did his best but this level of utter appalling food deserved a Manager. Every table near us complained about their food or drink being incorrect. The table next to us ordered 4 cokes of some sort and they even got this wrong! I thought Breakfast would be better as couldn’t have got any worse. I was so wrong. There were 3 of us and 2 breakfasts came incorrect even though she appeared to write them down. They were not complicated orders either. My son’s order of beans, bacon and sausage came without the bacon and the portion of beans was approximately a teaspoonful. Mine was missing the bacon also. When she brought it after complaining it was so under cooked that it was inedible. I dread to think what would have happened had we ordered more than 4 items! Staff that we encountered were excellent however and friendly and this was the only positive. Will never eat here or stay next door at the Premier Inn again after this experience. My Dad was taking us out for a special occasion and I felt so sorry that he paid his hard earned money for this unacceptable food.

Just had the worst meal ever.To begin no inch’s cider.ordered rump steak and a sirloin steak,No74 rub as it had never been stocked .medium.both came very rare.No tomato or mushroom on plate.complained to manager.she said to have food and drink free and disappeared.

We stayed at the nearby Premier Inn and booked in for dinner and breakfast for one day. When we arrived we went for dinner and were welcomed by a lovely team who were super friendly and helpful. We asked about Taxie’s and they advised us that the hotel had a phone connected to a firm however they also used uber. They had a great range of food and drinks and were very helpful when it came to ordering. The staff were all so polite and friendly. The next day we hadn’t planned to go in the Beefeater but because of the lovely atmosphere we did invite our friends to meet us there for a few drinks before heading out. We were welcomed back with smiles and asked about our day. Whenever we visit again we will definitely be coming back here!

Well on a Sunday i often treat myself to a lunch. Went nice and early as I always find the atmosphere in here nice and relaxing. The Lamb was lovely and tender,and portion size good. The service was quick and friendly. Just what was needed at the end of a week.

Worst breakfast ever. Not buffet type but cooked to order. Very slow service.

Went for Sunday dinner today.. everything was frozen, meat was stone cold, parsnip was raw. The waitress had to come back twice to confirm our order (basic dinners with 3 drinks). We overheard our waitress ask someone else how they would like their chicken breast cooked. Can’t believe they get custom for there Sunday dinners they are awful. Avoid.

Nice place lovely staff nice atmosphere

It's good, atmosphere is just right, but some of the food can be kind of bordering to be bad. The whole place just gives off 40 year old single drunken dad vibes, cool place tho, and cool workers, kinda would recommend

Used to like this place really gone downhill. Service very slow every time. They always ask if you want fries or triple cooked chips ... The last twice we've been there they didn't bring what was asked for. I always add a fried egg or two when I have a steak, they might as well be boiled the last twice the yolks were that hard. It's a convenient location for us and the food is ok so when we need to go somewhere unplanned we will probably try again but wouldn't plan to visit deliberately anymore...Shame as it used to be very nice.

I went in for a coffee while waiting for my car to get repaired. It was a horrible, rainy day. The staff on shift were just finishing off after breakfast. They were pleasant & welcoming. Thankyou very much.

Food is as to be expected in a Beefeater. Nothing special just passable.

Was not impressed. Steak was grisly Drafty table No choice of dip for mushrooms. Ice cream rubbish bring back fudge sauce and paprika chicken!

Came for a meal 25th sept 24 and Absolutely fantastic food and we're served by Courtney and Michelle Absolutely 1st class customer service couldn't have asked for more. They are a credit to your company. Will definitely return soon infact booked for tomorrow and boxing day. We have only rebooted due to the service we received from the staff.

One of the worst meals we’ve ever had! The waiter greeted us in the most unwelcoming manner, no smile, no hello; threw down the menus on the table and then abruptly told us no chicken was available if we chose from the Sunday menu and walked off. The guests on the table beside us looked shocked at how we were treated. We almost walked out at that point without ordering a thing. We should have trusted our instincts and left when we had the chance. We ordered some ribs and steak. Big mistake! The ribs were dry, lacked flavour and a small pot of sad looking bbq sauce accompanied the dried up ribs. The steak sadly lacked flavour too! I make a better steak at home. Straws for the drinks were pitiful! They didn’t even touch the bottom of the glass. Halfway through the meal we decided enough was enough and we asked for the bill before we had even finished our meal. It’s fair to say we won’t ever be returning due to the utterly disappointing meal and experience. Some customer service training is much needed in this venue. Enter at your own risk!!

Food was very filling and tasty, great service.

Staff and service were great and the food was Lovely, nice meal out all round.

We had a fantastic breakfast here before the Great North Run. The team couldn’t do enough for us and were very pleasant and welcoming. Food was cooked to order and all you can eat and there’s loads of choice. Would definitely recommend. Staff really did go above and beyond for us.

The team here are fantastic, so friendly and welcoming when we went in for breakfast and really went out of their way to help me after travelling home and leaving some lost property behind. We also had a really nice breakfast that was freshly cooked to order and all you can eat! Will definitely visit again when in the area.

Breakfast both days was really good food great and John and Gemma were great interactive with my 1 1/2 year old, helped my wife out when she was on her own. Generally a service with a smile

Been loads of times as a work lunch, menu changes several times over the last couple of years. Service always good for what it is. Food has varied but usual good for the price.

I regularly come here for breakfast with family or friends. Staff are lovely, friendly and always happy to help. Food is spot on and price is great too.

Excellent roast lamb Sunday lunch

Went for breakfast last weekend with friends and as always it is fantastic. £10.99 for an all you can eat breakfast + 2 children under 15 eat free. You can't get that anywhere nowadays. Food is cooked fresh to order (poached eggs are great). Kids love it as pancakes, pastries and of course nutella. Unlimited teas and coffees. Service from staff is always fab, it is always busy but they always stop to say hi.

Good food, good price, good service

Great food and drink. Worth a visit when your in the area.

Great food, very good deal! Evening set: 2 courses (starter and main or main and dessert) plus a drink for only £17.99. I took Cheesy Potato Dippers as a starter, the chips were really good. I took Baconeater Burger for main, also really good, the french fries that came with it were ok. My friend took Caramel Apple Betty for dessert, it didn’t look good, but I tried and it was tasty. The place looks nice, has a nice garden, but unfortunately it was too cold for us (Yugoslavs) to sit outside. Will try it next time, hopefully.

Lovely Sunday lunch would recommend

Use Beefeater regularly, was in the area so pinged into Google for the nearest. Pleasant surroundings and easy parking like most others. As usual for beefeater the food was great but the service was so slow. I appreciate a Saturday night is always busy and the staff looked exhausted, but maybe they need more front of house staff if that's the case. Took ages to get drinks and even longer for the food. In the end we skipped desert for the kids meal as everything took so long. Would come again but not on a weekend evening.

Local food just round the corner from the studio. Always amazing food and friendly staff

Great place sham the staff don't seem to appreciate guests/customers

Been here on a number of occasions and never been disappointed. Great range of options for food. I had steak on this visit which was cooked to perfection, Service spot on…staff are very professional and extremely helpful as well as being really polite. Would definitely recommend.

Nice clean pub. Decent menu choice. Not great in terms of service and knowledge of what was in stock etc. To cut a long story short I ended up having to make a different meal choice after being told one option was unavailable, only to then find out that my original choice was in fact available. No effort made by any staff to try to rectify this for me. Alternative choice in food that I made was a little underwhelming.

Went in for a family meal ( 2 adults 1 child ), my wife's order arrived wrong, my daughter's order turned up with missing items, also my order turned up with items missing. Food was just warm, they failed to rectify my wife's order ( not a happy wife ). Not worth the effort to come no wonder it's quite!!!

Convenient. Friendly staff. Very caring to regular senior customers.

Went here for our teas last Friday. The food and drinks were fabulous, especially the sirloin steak. The quality of the sirloin steak was the best I've had and cooked to perfection. We were served by Craig who was very friendly and down to earth and made us all feel very comfortable. We will certainly return for food and drinks.

Ok but food bit reheated and dry

Not what I expected from reading the reviews. 3 from adult menu and 2 from children's Adult beef burger burnt Adult chicken crisp burnt Fish was good Children's burger burnt very bitter taste Mentioned to staff and meals discounted which was good customer service Desert for children very good 2 Adult portions and 1 child all 3 enjoyed Will try again and hope this is better next time always think give second chances Staff very friendly and helpful through out stay

We have been several times now. The staff are great and there are excellent deals on the main meals if you are a loyalty member. Steak cooked to our liking. I was asked on entry about allergies and was given a sheet to look through. The Manager, Andrew was very helpful.

Fab customer service! All staff are so friendly and helpful. Lovely relaxed place.

Has improved in recent times and is evident in better recent ratings. Staff always lovely. Food can be a bit hit and miss but definitely more hits currently...

food was absolutely delicious, service was great and fast 👍🏻

Steak amazing great taste well cooked tender. Lunchtime special 9.99 great value too

Visited on a Saturday evening. Shown straight to a table. Our server was Andrew, he was fantastic, lovely and friendly, attentive but not intrusive. Our food was really nice, plenty of vegan friendly dishes. Dessert was especially good and reasonably priced too.

Come for breakfast regularly. Always 5* service and food. Served by John today and he couldn’t have been more helpful and was brilliant with the kids.

Staff are outstandingly courteous and can’t do enough to make me feel at home whilst I’m working away for 2 weeks. Big thank you there’s a lot of restaurants that can learn something from you. 😊

Use to quite like it, but it has gone down hill lately, maybe because they are trying to sell it. There are not many staff and both my wife and I have found them rude. My wife order a vegan chicken cob salad and her friends ordered the normal chicken cob salad. When it arrived my wife questioned which one was vegan, the woman pointed at one and said " that one as it is smaller" My wife questioned again just to find out it was NOT vegan, lucky she did not eat it, all cob salads delivered to the table had real chicken on them. It was an upsetting experience and my wife and her friends will not be back.

Lovely food, the staff are really friendly and happy to help

I chose three courses which were well priced, potato dippers, beef beef burger and bacon. To finish three good scoops of ice cream. While the other had Salmon fillet with chips.

We stayed at the Premier Inn next door for a week and had their meal deal. The food was always hot and tasty. Most of the staff served us at some point but we were amazed at Craig's boundless energy. At breakfast Gamma was always cheerful and although they were often busy she had time for a chat. We would definitely use again if we go back to Durham and have told our friends about the place as they want to go to Beamish.

Only been a couple of times but the breakfast here is banging. One of my top breakfasts here.

Nice place to take your date too excellent

Called for morning coffee very pleasant as we sat outside in the sunshine

Absolutely gorgeous staff, food, atmosphere nothing I can falut.

Typical pub grub. Very good all-round pus Blue light discount.

Great food, especially the beef burger! The server, Andrew was so friendly and knew my husband as a regular. Definitely will be coming back here

Staff very friendly & welcoming nice clean pub friendly atmosphere good food Served by Joanne very pleasant to talk to looked after us all We all had a good visit

This is our go to place for road trip breakfasts kids love it, food is spot on and staff couldn't be nicer. Five stars.

10/10 experience. Stayed in the Premier Inn next door and went for unlimited breakfast and lunch. The food was perfect and all the staff went above and beyond (honourable mention to Courtney and Andrew for making the experience so much better). If you’re passing by the Durham area or staying in the premier inn hotel next door to it I can’t recommend this enough! Will definitely be going in the future!

Excellent service by Jen, poached eggs brilliant by Linsey as was the rest of the breakfast and all staff very friendly. Absolutely superb. We will be back, thank you.

Had the bacon eater burger which was very tasty. Lovely chilled relaxed setting. Waiter Adam was very good, nothing seemed a problem .

Always a pleasure, we work on the estate and from the first interaction to now always been friendly kind, helpful and go the extra mile! Food is always cracking value for money and a nice atmosphere

Had a lovely meal here today , not too expensive but fair sized meal , lovely friendly staff , I would recommend a visit x x

Staff were welcoming and friendly we were served by John and we couldn’t fault a thing will definitely be returning soon

Came for breakfast with my friend and her baby. Food was lovely and the staff were really pleasant, nothing was a bother.

It's a lovely place but be prepared to wait for your food. And wait and wait and wait and wait and wait. And wait.

Really lovely staff especially John the manager who was really helpful.The breakfast was hot and very tasty thankyou for your hospitality. Diane Robert Linda and Peter.

Very nice meal will be back again.

Every burger was burnt. Wasted 1.5hrs. Refused to pay and left. Lady employee apologised.

Great food great value and staff are always really friendly and great to chat to !

Brilliant staff and delicious food

the food was good and came out fast even though it was a busy night, the people working were great and made sure I had everything I needed. Also had live music which was great to see.

Just came home from a fantastic celebration meal for my parent’s 50th wedding anniversary. We have been wonderfully looked after, from booking the table of our choice, to excellent prompt service and even a bottle of Prosecco. It really made my parents feel special on their anniversary. Thank you all so much.

Been for breakfast with the Easter bunny this morning with my 2 year old. Absolutely amazing morning. The food was lovely and the staff went above and beyond for it. My little girl absolutely loved it and it was great value for money. Looking forward to the next event.

We were down from Scotland to attend a wedding. We stopped for dinner and the service was 10/10. The man that was serving us couldn’t have been any nicer, and the food was quick at coming out. The food was really nice. When we’re down again visiting family we will definitely come again

Went there for dinner as could nt be bothered to cook. Had chicken and Pork ribs combo. Both meats were lovely.. Service was Quick and helpful nothing seemed a bother. Was a nice and relaxing atmosphere and came out feeling nice and chilled . Would definitely go again .

Had family meal here other night and got to say it was very nice. Whole family had sirloin steaks and it was the best steak I've had for a long time. Juicy and very tasty. And even better we had a voucher for 30% off main meals. Update .. went for lunch today and very poor. The chips were rock hard and inedible, steak came out and the orders were wrong. Rump was medium rare swimming in blood when asked for well done and sirloin was very well done when asked for medium, so well done as inedible. Mrs ate hers but my cremated steak went back and then had to wait 20mins for another one to come out. In the end we cancelled our desserts and left disappointed. Not so keen to go back again after that to be honest.....shame.

Just been for an evening meal at broomside Park Beefeater and can highly recommend it. All the staff were very friendly and couldn't do enough for us making us very welcome. The food was excellent, we had a mixed grill and fish and chips, both meals were cooked perfect. We will definately be back.

What an amazing little gem of a place, to start the staff are awesome extremely helpful and polite nothing is too much bother, then to the breakfast wow just wow cooked to order and to perfection the bacon exactly how I asked for it the eggs I asked for poached and they were perfect and omg the quality of the sausage is second to none and the mushrooms where the best I’ve tasted on a breakfast all this with plenty of top up coffee and porridge and cereal and toast to your hearts content including fresh fruit, yoghurts and numerous fresh pastries all for just £10 talk about value for money - there was a lot to choose from on the menu like black pudding and hash browns, fried bread, beans tomatoes etc - we will certainly be heading back there for a regular breakfast - we also checked out the other menus and the food on offer was fantastic so we will also return to sample this - but thank you to the staff whom made our visit extra special - by the staff who got their names John, Gemma, Josh and Andrew what a fantastic team they made and hats off to them for the service and information and the recommendation to get the beefeater rewards card - ps even the coffee was lovely and I’m a fussy coffee drinker

Lovely breakfast this morning - best value breakfast in town with fresh, made to order full English!!

Vist on Saturday 16th March, evening meal with the wife. Large burger for myself and a rare steak for the Mr's. Fabulous food and atmosphere in the pub, and a wind down for the two of us. Service by a lad called Andrew T. He made the evening, so pleasant and amenable, very friendly and helpful. Will definitely recommend, and return to the Broomside Park Beefeater.

Andrew was spot on, a perfect gentleman and brilliant with the kids. Would definitely come back again

Lovely food and amazing service every time we visit. The staff are always so friendly; always great to have a chat with Gemma and John!

Lovely breakfast, lovely food, the staff are warm and welcoming, especially the manager John, who personally took time to welcome us and chat a while. The food was really tasty and definitely value for money. Would highly recommend!

After talking to the head chef in my local last week me and my wife decided to give here ago. Food was lovely I had the combo thing and the wife had chicken and ribs we both loved it. Was very quiet in the restaurant (about 5 tables) so was nice and relaxing. Woman behind the bar served us she was lovely down to earth lady. my only gripe was because it was quite the young waitress was standing about do nothing stood like a bouncer at a night club. Over all will definitely be back may get a club card if we make it a common thing.

Standard pub food chain, not great

Food come cold the best thing was the coffee

Great food, staff and all. Will be returning.

We had a great Dinner with drinks & Breakfast there. The quality of food was excellent, as were the staff. The Manager went above and beyond to make sure we were happy with all. We would definitely go back and highly recommend it.

It was cold......the food was mediocre at best. I overpaid as I got the kids a meal deal but as the service was shocking I paid and left before they got their deserts!

It would be unfair to rate the food too poorly. Budget food for a budget price is what you get here. The restaurant could have been a little cleaner and the crockery arrived stained. The stand out would be the waiter who was friendly and efficient. Didn’t catch his name but he certainly puts a shift in 👍

We were a large party celebrating a birthday. Food and drinks were fab everyone was very satisfied with the quality and portion sizes. Special thank you to our server Joanne she was absolutely brilliant and made our day.

I had eaten here last summer and the food was really good, tasty and good sized and quality portions. However I returned recently and the food was appalling. I had the steak and ale pie, the pie was the size you would feed a 3 year old, about 5 poor quality frozen oven chips and 18 peas.. Absolute joke!

This spot is great fir a family dinner out, lovely food and great service will 100% be back again ……………everything was great

Absolutely fantastic service & quality food . I had a breakfast with plenty of choice from continental & cooked food Plenty of coffee to keep me going too

Food excellent and great value with friendly efficient staff. The whole family really enjoyed the experience. Will definitely return.

Visited at Christmas for our works night out. Had the festive menu. Very impressed with the dressing of the table and crackers. Staff were very attentive and the food was excellent. I also thought that the set menu was great and the price was right. Will definitely be back.