Thyme Restaurant & Bar in Crawley - Phone Number, Reservations, Reviews

We checked into our rooms then came here for our pre booked table. No complaints at all. Straight forward simple meals with no fuss at what I consider to be a reasonable price for four adults. Staff were pleasant and efficient. Don’t expect gourmet, this is more your Witherspoon dining experience. A round of drinks at the bar afterwards and we were ready for an early night. A very comfortable stay

Disgusting food. Overpriced and overcooked. How hard is it to cook chicken goujons and chips? Really poor experience from Premier Inn

Had a fantastic meal here whilst staying overnight before we fly, starters and mains, drinks for adults and kids, really lovely waitress , everything clean and tidy, will come again ⭐️

Ate dinner here, as part of meal deal with hotel stay. Lots of choice on menu, different sides and starters. Service very quick, and all food was cooked and presented well. Staff very friendly and felt looked after.

Superb service from start to finish by our server Sofia. She was friendly, attentive and very caring. We felt well looked after. The food was OK, neither amazing or poor but portions were large. Cheesy Garlic bread was really good!!

we came here twice pre covid before a flight and the food was great, as good as restaurant standards, came here April 2022 and the food was pretty pore, tasted and looked very cheap, don't know what's happened but was quite disappointed .

Really average food. Missing cheese from a burger which was ridiculously dry already. No offer of condiments etc and only spoke to me when they wanted a tip. Nowhere else to eat if staying at the hotel and probably don't get much repeat business but how hard is it to cook a burger. Tesco up the road and deliveroo seem to be local so save your money and get a takeaway.

Dinner: There was hazard sign up at the main entrance so kept walking towards the bar, no one greeted me so just found a table. Server finally approached me and asked if I had a reservation. He stated I needed a reservation - what hotel restaurant requires a guest to make a reservation to eat - plenty of open tables. No signage stating I needed to make a reservation, or "wait to be seated". Not being able to bill to your room was another 'odd' experience. The menu does have many options, and a variety plate of appetizers if you are looking for some variety and small bites. The menu has many large meal options as well. Food quality was very good on variety appi platter, lovely hint of mint in the lamb kebab's (exception: would recommend cooking the onion rings more as it was doughy) Breakfast: There are many options on the 'hot' side of the buffet. They will make a fresh egg for you (poached etc) which is a really lovely option to have. The 'medium' poached egg was cooked perfectly! Please install hand sanitizer stations and have signage so guests can all clean hands prior to touching the serving spoons - Coronavirus and other virus are shared with all the hands touching these surfaces, and buffets in public spaces really need to make some simple additions. You could always use them after getting your food so that you have clean hands to eat with.

We enjoyed a great meal at Thyme. Very friendly wait staff. Food arrived quickly and hot. Conveniently located in Premise Inn. Definitely need reservations for dinner.

We are here twice over the weekend. Friday was good...great waitress, quick service but this was severely marred by what happened on Saturday... We had an issue with the restaurant on sat evening. We had booked for 8pm (table had been booked before 6am) Service was awful. Five of us dining and every meal had something wrong. Waitress was rude, clearing plates without saying a word. We were never offered drinks - we all had empty glasses before starters. We spoke to management at the end who “cleared the bill” which wasn’t helpful as my husband and I had bought meal deals. So our companions didn’t pay, but we did. Sons steak ordered rare, came out well done. Sent back and it came out medium - it took fifteen minutes for them to bring it back, so the poor lad sucked it up and ate it as he was starving. Vegetarian (and stated when ordering) orders Greek salad and it came out with Kofta. Father in law ordered Blue Cheese burger with extra patty...no extra patty and no blue cheese??? My steak was not blue, but M/R. No rocket on plate. Issues with cheese and rocket not rectified. Husband had mixed grill, and compared to the other Thyme restaurant at Utoxotter was tiny. Definitely not worth £18. It came on a narrow plate the same as our starter. It took over 20 mins to clear starters, she grabbed plates without a word and not a minute later, plates of mains arrived that had clearly been sitting under the lights for ages. Queried this with young waiter and his reply was “I don’t know, I’m only running food”. It was busy, but not horrendous. Yes they looked short staffed but that’s no reason for rudeness. Manager was apologetic and listened, she did clear the bill, was a bit miffed that we were not refunded however. I’m not one to moan usually, I worked in the food industry for several years, both between kitchen and front of house, but I had to leave this. The hotel was great - quiet and a good base, but the restaurant let it down. I’m going to leave some good points: Oyster Mushroom starter was very nice. Very different. Breakfast was standard premier in brekky, but fresh. Lovely bacon. Really good wine list. On our first night the half chicken with hot sauce was tasty.

Thyme in Premier Inn Gatwick Manor Royal was surprisingly good. The self serve full English breakfast was excellent, with all the espresso one could handle. Items were piping hot. Dinner was good too, albeit the menu looks like some pub grub. For fish, they are forthcoming as to which ones were fresh market choice of day, or which were previously frozen. It’s neither fine ding nor for foodies, but it goes down very well.

Food was ok but the waitress was outstanding. Breakfast was nice and hot and freshly cooked. If we had one constructive comment it would be nice to have somewhere quiet at night to enjoy your email instead of having rowdy families around us.

Interesting and varied menu with this restaurant attached to the Premier Inn. The food was well presented, tasty and served with a smile. Would be happy to return. As usual the Premier Inn breakfast set us up for the day. Love the Black pudding.

Drinks in the bar and Dinner after our Day Conference at the Hotel. Guest staying the night took advantage of a Meal Deal which was pre-paid and included 2 courses with a drink plus breakfast. The rest of us enjoyed Burgers, steak and Fish from the main menu. Food was delicious and service very good.

Stayed at the hotel for 1 night prior to an early morning flight to restaurant was convenient. Menu was decent and had plenty to choose from. Service was quick and staff very friendly. Food was all tasty and filling! Prices decent for the quality.

How difficult is it to cook steak? I asked for a medium ribeye steak and it came out well done, so I sent it back. The second steak came out medium but the quality of the steak was really cheap. You can get a better quality steak from LIDL’s! The prawn and lobster sauce was a yellow gunge that tasted of nothing, well apart from cornflour maybe. The sweet potato fries were mainly burnt too. The best things on my plate were the half a tomato and the rocket leaves.Do yourself a favour and go into town to Turtle Bay or go to the Parson’s Pig in Tinsley Green if you like a good curry. I know that Premier Inn can do better as I’ve stayed at several in the past. Oh, one more thing....It wasn’t as if they were busy as I was the 1st customer at 6 O’ clock!

Resturant offers a selection of 'upmarket' fare all with chips, would be better if the menu was kept simple and had a mor traditional selection. Some of the staff go above and beyond, while others are ignorant and clueless as to what they are suppoed to be doing.

Just eaten here Don’t know why but I am always surprised by the good standard of food in these Whitbread places Just had a mixed grill with mushroom soup to start Wife had chicken wings and a burger All excellent Also service was very good

This review is to highlight how incredible the service was that we received by our waiter: Connor C.

This was a good choice when staying at the hotel. There was a good menu with varied choices and they also had a kiddies menu. Service was good and meals were as well. Will use them again.

Had evening meal for 4 adults and 2 children lovely food lovely people great service would definitely eat there again

Lovely helpful staff we arrived at the end of breakfast asked before clearing away if we wanted anything else .

Stayed near Gatwick airport the last night of our UK vacation. Decided we had to have fish, chips and mushy peas. We all enjoyed our meal. A very busy restaurant with pleasant staff. Quite sure it doesn’t open until 5pm so check first.

Dinner is okay, but lunch is served only on 3 weekdays, and even that is stopped over the holidays. No a la carte menu for lunch. Please include a lamb dish on the menu and serve lunch.

While staying in Premier Inn for business, taken opportunity to diner there. warm wellcoming staff and reasonnable priced choice, try their meal deal. do think about booking due to small kitchen and reduced cooking cap, inducing ordering delay.

Very friendly staff and very helpful. I had the salmon dish which I highly recommend. I savoured each and eveey mouthful..

Had dinner here as we were staying overnight before flying out on holiday. We entered the restaurant about 15 minutes after it opened and as we were seated we were informed that Connor would be our server. We waited and waited and waited. In fact we waited a good 10 to 15 minutes before our server appeared. During the wait we did have plenty of time to look over the menu. When Connor did appear things sped up big time. We placed our order and had our drinks within 2 minutes of ordering them. The starters arrived promptly and I will admit they were very tasty and well presented. After he cleared the table he returned with the mains. Partner had steak where I had the sea bass en papillote. This was the first time I had ever had this and I will say I will be ordering it again with I can. My partner's steak was just okay. As a dinner option it was ok but some more choices as an potato choice other that chips would be great.

The worst meal I had in years. The burgers are terrible.They are dry as rocks and tasteless and the accompaniment inedible. What's wrong with the coleslaw, what is it made of? Finally I had The pudding for dessert and was awful. very disappointed. I won't come back..

Staying here in the premier inn before we go on holiday, thought we would try the in house restaurant, well what a surprise, did not expect this, just looking for a quick meal after a long drive, dinner was superb, we both had the chicken wings for starters, very nice, then as the starter plates were being taken away the main arrived, wow that's service, both had the gourmet burger, really nice, lovely chips and a fantastic burger, the waitress was very good, her name was Hiba, so make sure you tip her well, will certainly eat here again.

Fresh, piping hot (especially the curry with added heat 🤓) - very tasty - and exceeded our expectation considering we were on the meal deal rate.

Stayed there for business, useful proximity to have lunch and dinner, friendly staff and good british card.

Food average. Waited a long time between courses. Served on silly plates. Tables a bit small and cramped.

We have been using this hotel for years for an overnight stay before flying off to various places and have always purchased the meal deal

We were staying at the Premier Inn for 1 night before a Gatwick flight and usually choose them as they have attached restaurants to save having to find food! Thyme is a common Premier Inn restaurant and usually a good choice. I had the ribs and chicken combo which was tasty although a bit on the cool side although being hungry I couldn't be bothered to send it back! Between 4 of us we ordered another ribs and chicken combo and 2 salmons which were apparently very nice. We mainly visited Thyme for the ease, I suppose if we had more choice we may choose differently.

Pleasant enough staff but food quality and preparation were not good. Tasteless ribs and chicken preceded by dry stale bread and prawn cocktail. Breaded mushrooms okay though. We have stayed in other Premiers and the pattern seems to be the food is better at those where its not a Thyme

I stayed here with a group of 7 people on a business trip and dined here for dinner for 5 nights. The staff were really helpful, friendly and attentive although on one of the nights the restaurant got really busy that they forgot to attend to our table for 25 minutes after seating us for drinks and starters and then very long waits between meals that some of the food was cold. Menu is average but all food was nice to eat. There is a separate bar menu and it was a shame to not see these on the main menu in the restaurant. More options are needed for vegetarians and I feel they are missing the trend of healthier foods like sweet potato fries and avocado dishes to name a few.The pricing of the dishes were budget friendly.

Excellent Salmon fillet and an oat rhubarb and apple crumble. Efficient service. Breakfast the next day, hot, choices and rapid.

this was a great meal with great service at a great price. would go back anytime. could not fault it. give it a go

there is no consistency in this restaurant you get a good meal one week a quick service another week the next really poor service forgetting items of food or not the right dish you ordered. or a considerable delay. then for no apparent reason the duty manger will decide to issue a no more food service from bar and food orders are stopped, rarely will eat here now prefer takeaway

This restaurant is attached to the Premier Inn where we stayed. A good choice of food, all typical chain fare, but tasty and combined with the meal deal, good value.We ate dinner here and also had breakfast the following morning. All the food was well cooked and tasted good. It is what you expect, hearty honest food with enough options for most people.

We always have dinner when staying at this premier inn. We arrived early for dinner to avoid the rush and waitress was friendly but when it got busy she was obviously rushed off her feet, trying to serve all the tables. We choose the meal deal which offers very good value. Overall it was a good meal but premier inn need to employ more staff for the busy evenings.

They deliver flavor and ban for your buck.Stayed at the Premier Inn London Gatwick Airport (Manor Royal) Hotel and ate at this restaurant loacated on the first floor.What a treat. Had the money bags, duck pocket and ribs. Delicious food, such flavor we were not expecting this. Seasoned wonderfully and the portions were enough for two. The price was very reasonable for the feast we had.My wait staff was well mannered and so delightful.We ended up having breakfast here too, very comfortable, affordable and tasty.

Stayed the night at Premier Inn, and the restaurant is attached. Had already booked breakfast, but decided on evening meal. Staff very friendly, and suggested upgrade to meal deal, which (2 couse evening + breakfast) was a money saving deal. My wife had the chicken burger classic, I had the cod n chips. The meals were very tasty and served hot, and the service very attentive. We also had the house red wine, which was very nice. Next morning we had the full english breakfast, again hot, tasty, plenty of choice, and the same friendly waiter, Mark B, what a lovely guy, a real credit to you! Look forward to our return!

We stayed in the Premier Inn and this is the attached restaurant. Good chain food - it was tasty and reasonably priced - perfect for a meal the night before the holiday

while staying at the hotel i was having early dinner in the hotel's restaurant. all meat dishes were very well cooked with adequate side dishes and served on time.The staff is friendly and with a very good sense of humour I only found the burger overcooked, but i later realized that this is UK requirement.

These restaurants all look the same - but they do look nice. If you're staying at a Premier Inn you know that this is usually a safe place to eat your dinner. The waitor this evening took our orders quite fast - but it took ages to get our glasses of wine - and when he finally came with them he had forgotten the water. Not good!We had pizza bread with garlic and cheese for starter. Nice, but could have been a bit more crispy. We apparently didn't eat fast enough - our waitor came to clear the plate several times before we had finished. When we actually were finished we realized why - our mains had obviously been ready for quite a while beeing kept warm (my pasta came with the tomato sauce a bit stale on the top). It tasted good and very spicy though. To me it seemed like they're a bit off on the timing of the food. They can't expect people to speed eat their starters. Just our luck that we had food that didn't spoile beeing kept warm.

Great food and menu but sadly, the service was very slow and lacking in attention, i.e. forgetting orders, being slow to clear etc.

First stay at this particular Premier Inn. Decided to have dinner in their Thyme restaurant. These are normally ok but the menu never seems to change and can therefore become a little boring. However they have added a Summer specials menu to the existing choices which comprises of another 18 dishes (starters, mains and puds).The restaurant was very pleasant and the layout gave the impression that it was small and select. rather than a large expanse of tables.We find that the staff are always friendly, helpful and efficient in Premier Inns and the staff in this restaurant were no exception and indeed were especially attentive.In addition, the food was particularly well cooked. In particular I was very impressed with the tempura prawns which had bee fried to perfection in very hot fat and were lovely and crispy and hot. My wife's duck parcels were equally good. Both steaks were cooked exactly as ordered and came with fries, mushrooms, tomato and green beans together with an novel pepper sauce in a little sauceboat. Puddings were equally good. So an excellent meal in pleasant surroundings with attentive, friendly and efficient staff. If that was not enough we were having the meal deal which includes a two course dinner, a drink and a full breakfast the following morning. A third course at dinner (pudding) costs an extra £2. So overall an incredible bargain at less than £25 per person.

Had a good night sleep and the staff are really friendly we had an even meal in the restaurant and was really nice the staff were really helpful and put there self's out to have a chat.

Very good and excellent value if meal deal brought when staying at hotel. New Italian theme addition to menu is a much welcome change.

very nice food staff were very attentive a very enjoyable evening .Would recommend to other people with familys or couples.

Excellent food with a good service very attentive staff and always making sure if you need anything without being over the top,typical Thyme fair but cooked to perfection with no complaints whatsoever with evening meal or the breakfast,keep up the good work

Stayed in the hotel the night before a flight and had evening meal and breakfast as part of a meal plan. The food and choice were both excellellent for both meals. I will stay at the hotel and eat in the restaurant again whenever I fly from Gatwick.

Wait staff were friendly and attentive and made a bit of extra effort to help me. Atmosphere is pleasant for an inexpensive hotel restaurant. Food was unremarkable but tasty. I would eat here again.

After a long drive it was a relief to experience a friendly welcome and then be served by a waiter who was very friendly and professional yet made the evening very relaxed.Food choices were varied with the addition of a Mexican themed extra menu. Wine choice was fine and not over priced.Much easier to go down from the room than drive around trying to find an alternative.

A well designed restaurant with a pleasant atmosphere. Tables were not crowded in and the room designed so that you were not overlooked nor could overlook other diners. Staff were most helpful but at the same time were not intrusive. Food and the service were very good.

this restaurant based in the premier inn is lovely and the deal you can get including breakfast and desert and drink is fantastic

The service in the restaurant was good with a reasonable range of food to choose from, tasty and good prices

Be it in the morning with Sharon and a greeting from Mano/Sabine/Maksimj/Vilma, or Hiba in the evening I am always made to feel it's like home.I have never seen any of the staff in a bad mood, maybe my wife should work for Premier Inns! LolI have been staying there for over a year and yes you get a bad steak like anywhere else. Tell them and they replace it

Used the restaurant a few times as I was staying in hotel. Some items were good ( steaks, smoked salmon salad) - some were not so good ( fish and chips, prawn tempura etc ). So possibly avoid things being fried and stay with freshly cooked offerings.

Ate every day here during my stay at the Premier Inn. The food was always very well cooked, tasty and excellent value for money. The breakfast every morning was plentiful and hot with a Costa Coffee Machine providing decent Coffee with no restrictions. During Dinner service the restaurant was always very busy but the service never suffered. Hiba is an asset to the Premier Inn chain and went above and beyond to make sure I was well catered for so thank you!

£ 22.99 for a 2 course meal a Glass of wine & full English Breakfast the next day. For an extra £2.00 you could have had a 3 course meal. This included Steak. Downside:- Didn't include Rose Wine only White & Red but not the end of the World as I like all 3.

the whole experience is great here- from the staff welcoming you as you come out of the lift to the guy explaining to you how their system works- it's all great. The breakfast isn't cheap, but you can fill your boots. The sauces are all branded, there is twinnings tea. All little touches which make for a great experience. Very impressed

Used this as part of Premier Inn's 'Meal Deal'. Prices are a bit high (perhaps not so much since it's in an airport) but the quality of food (we had soup, gourmet burgers and unlimited continental and/or English breakfast) justifies it, even better when you save approx. 25% if you use the 'Meal Deal'.Very attentive, friendly staff. Efficient service, quick but not rushed.Highly recommended, whether you stay at the Premir Inn or not.

Consistently poor food, over the weeks I was working down here.Not even up to normal there normal standard.

Have used this hotel many times and always eat here but the meal we had last week was wonderful, the best steak we have had in a long time. Service with a smile as always..well done .

Used restaurant and was pleased with choice. Staff helpful and food well presented. Good choice on menu Was clean and well decorated

Stopped for breakfast following our stay at manor royal. The service was good, there was a huge selection and the food. The restaurant is beautifully decorated and well laid out! Good food that Really set us up for a long days travelling!

Booked the meal deal as part of our stay at the Premier Inn Manor Royal. Exceptionally good value especially now there is a wider choice of meal options. Food was good as was the service. Breakfast the next morning was ok but feel it was slightly overpriced. Perhaps if childrens meals were not free and they had to pay a small price they could reduce the cost of the adult meal instead. After all I don't want to be subsidising a childrens meal for someone else. If the restaurant had been warmer I probably would have given this an excellent rating.

The usual good selection of a Beefeater grill menu, good service and reasonable prices made it a nice evening before an early start the next morning.

Excellent service in the restaurant. The staf welcomes you with a great smile. Curry club on monday-wednesday was oud favorite, known by the staff.Excellent choice if you want to eat for a small price!

Had evening meals, drinks and breakfast, all excellent. The staff were all professional, efficient despite being very busy, well done to all.

Staying close by it was a quick choice. Despite not staying at the Premier we were able to get eh £22 meal deal for breakfast the next morning as well as dinner. Great value. The staff were brilliant, the food was about as good as can be expected from a chain, that's not a criticism that's a compliment. We came away very impressed and would not hesitate to go to one again, far better than the Beefeaters/Chef & Brewers that the Premier chains have beside them as a rule.

Sunil and Patricia were there every day of my stay, and went WAY above and beyond the call of duty.Everything about this restaurant is nothing short of amazing, given that I was expecting nothing out of the ordinary for a Premier Inn restaurant.Even if you're not staying at the hotel, this place is WELL worth a visit.

I was there in the past and had a conventional-not surprising meal (like a normal pub) and this time I wanted to celebrate an event with my colleague. Let's go with the rump steak, mine was rare as it was suggested by the menu to enjoy better the meat and my colleague preferred it well-done. Very very hard to eat the piece of nerves and I fought with my knife as my colleague did. When staff came to ask how was our meal I did complain and she suggested me to cook more my beef to have it well-done... I contested that the menu says to have it rare to enjoy it more and anyway the well-done meat of my colleague did not invite me to go to this solution. Thanks for the lovely smile of the staff again but next time I have an event to celebrate with my colleague I will only book an hotel room and avoid the lunch. It is a pity because I loved the continental breakfast in the Premier Inn.

Meal deal allows you to get a two course meal and a drink PLUS breakfast for the next day for a set price. I had silo in steak, a beer, cheesecake and the full English breakfast that includes unlimited Costa coffee. Amazing value and all food and drink was to a high standard. My only criticism was that they had no ale, only Boddingtons.

I have been staying at the hotel for 3 weeks now on business. What has pleased me is not only the quality of the food but also the choice. Every meal i have had has been very well presented and tastes better than it looks. The restaurant is always clean and tidy and tables are cleared and clean after use. The staff are great, they are well trained and it has always been swrvice with a smile. Yjis week they had a pancake sponser the Great Ormond Street. It was good to see that a hotel restaurant can still support such a worthy cause and still provide a fantastic service. Even if you are not staying at the hotel but fancy a nice meal you must try it here. Great staff, Great food, Great Restaurant. Great service. 10/10.

Delicious food, dessert and wine. Friendly, patient staff. What more could you ask for. Offer take out service if you want to eat in your room. The cheesecake with strawberry jus was so yummy.

I can't really believe how good this hotel was with staying in premier inns all the time all over the country this one is by far the best one I stayed in Lewis at the bar was fantastic a polite gentlemen made us feel welcome and when we got two pints for the price of one was fantastic all staff were helpful. Thank you

A good selection although I would like more healthy eating choices. A few more salads and grilled fish would be nice. Good service, friendly waiters.

We have travelled around UK for the past 3 weeks and tried many hotels and B&B's. This by far gave us the best overall experience, exceptional value and the dining suited us very well in terms of meal sizes, presentation, taste and friendly service. Thank you Thyme.

Myself and three other people visited the Thyme Restaurant. My wife and I have used this restaurant and another at a premier inn on Gatwick airport and found them to be good and we thought we would give it another try. The starters were good but took a while to arrive. The problems started with the mains. I had pasta with goats cheese, red onion and chicken, the chicken was good but it did not taste of goats cheese and there was no red onions, my friends wife had a chicken curry with rice, but when it arrived it had no chicken and was just a bowl of runny vegetables not curry like at all, when we complained it came back with chicken within two minutes almost inedible she left it and ate the rice. My wife medium steak was cremated and inedible so it was sent back but a new one only arrived 10 minutes after we had all finished. The chips had also been cooked again and were extremely greasy. The beans were also covered in butter and raw. After we had finished and received the bill we found 3 drinks on it that we had not had but on further investigation we found out they were for the table next to us and they had 1 of our drinks on their bill. The one saving grace of this restaurant are the staff who were wonderful about all the problems but the food needs sorting out before we will be returning. We also heard that we was not the only ones who suffered from inadequate food.

Staying in Crawley before our flight out from Gatwick I checked trip advisor for best places to eat. We decided not to go to the restaurant in our hotel as the reviews were not great. Found Thyme was close by and gave it a go. We were not disappointed. Easy to reach and plenty of parking. We were warmly greeted and shown to a table. All the staff were extremely friendly and helpful and particularly Hilba and Adrienne who served us. When I asked about needing gluten free food Adrienne came to the table with a diet sheet showing all the ingredients for each meal and helped me to choose without putting any pressure on me. Throughout our meal the staff were attentive and very polite. The food was good quality and great value. Would recommend if you are staying over in Crawley before flying.

Just all that you want in one place. perfect for any kind of traveler who's on a business visit and even family for leisure

Very good for a chain restaurant - good menu, specials, deals - easy to get to from highways. We only ate there, but our dinner price included breakfast. Seemed to be a popular hotel as lots of people were heading in with suitcases as we were leaving. We met family from Leatherhead and was a convenient half way point. I would go there again.

I had dinner there only once.. Salmon steak with different kinds of salad and onion rings. The fish was fresh, very well prepared, crunchy from the outside and soft from the inside. With salad, you get various dresings, so you can choose what you like the best.

We were not staying at the attached premier inn prior to our departure from Gatwick, but having seen quite a few good reviews about this restaurant and then being unimpressed with our existing hotels food offering we decided to venture out.What a fabulous surprise ! Normally my experience of a hotel that knows it has a captive audience is that it makes a half-effort to provide a restaurant. NOT in this caseAll our servers were wonderfully polite and just the right level of attentive The food was priced just right and served perfectly. We couldn't believe the 2 courses for £13, this was then topped by the offer on sides. 3 sides for just over £3, at first we thought it was £3 each, not all 3 for £3!! I have to warn you about the pudding thou... 5 versions of chocolate and it could 'almost' be said "too much chocolate", I did say 'almost' ! Overall a fantastic meal out - would return, would even consider booking this hotel on my next travel through Gatwick due to the restaurant Well gone to the management and team there who no doubt work very hard to go beyond expectations

Lovely choice of menu, and really lovely food. What made our visits (twice while we stayed at the premier inn) so special was the wonderful service we received from Adrienn (May not have spelt her name right!). She was so lovely and friendly, extremely helpful, and she was a pleasure to talk to.

Excellent staff, attentive and friendly - Jennie(our waitress on the first visit) even remembered us on our return visit and enquired about our holiday, having remembered where we had been heading to. The room is divided into many alcoves, giving privacy and intimacy. The food was excellent (we had 2 dinners and a breakfast there). The service was really good and the visit became a part of a really enjoyable holiday.

We had the most wonderful 3 course dinner during our stay at the Hotel. The service was second to none and a very helpful and friendly waitress in Jenny. Excellent value for money on the meal deal, but would have eaten here anyway and not expensive and varied menu.

Breakfast is great, always changed for fresh food, complainants to the manager, great service would recommend.

Had breakfast here this morning , as usual great breakfast but the customer service is above par of any other establishment i have visit lately. the staff are all so friendly and accommodating we always leave with happy tummies and smiles on our faces. special mention for Jozef what a brilliant front of house staff member, he is most definitely a huge asset to your restaurant. Fantastic!!!

I'm coming here every other week and the one thing that's always outstanding is the service. The food has good quality and fine price, but the personnel is always friendly and helpful. Cheers!

Great food in pleasant surroundings served by enthusiastic and helpful staffIt is good to find such an enjoyable experience in an airport hotel. This definitely the place to stay and eat before your flight.The staff are so positive that it is infectious.

Stayed at the Premier Inn Gatwick Manor Royal for fifteen days, had to take a course related to my Job. If you are a crewmember, This is what you are looking for, somewhere confortable, clean and near the trainig facilities. The Thyme restaurant at the Premier Inn was the highligt of the whole experience. Affordable and nice food with a extremely helpful, polite and friendly staff which made our "early mornings" a little bit more pleasant, especially Gabriela and Ronnie.

I was really surprised with this restaurant which is situated within the Premier inn hotel , this restaurant put some five star restaurant to shame. Lovely staff , good selection of food nice bar with again good selection of wine and spirits.On top of that they do deals like two course offer And unbeatable three course meal with drink and breakfast for just £22.99, definitely I will be going to this restaurant next when I am in crawley

I'm back here for another 3 weeks after nearly a year away. I'd say, overall that the service has improved from my last visit - and it was good to start with back then!I was disappointed that the special menu has gone - it was nice to have variety off the standard menu, but the new menu is really good and I'm working my way through it night by night.The presentation, although it doesn't affect the taste, is really good - the fish & chips was a great example.So, the food's excellent - what about the staff?Service with a smile, very friendly and nothing too much trouble. I can only comment for the people who have served me so, and in no particular order: Adrienn; Josef; Jenny and Katie have all been wonderful - pleasant and attentive, offering alternatives or more courses but without seeming pushy. All round good service.

Restaurant is good, nice atmosphere, and clean.. Not the fastest in serving, but personel kindness and hospitality overtake any inconvenience. Food is good, and there is variety. I said all the personel are very kind, and about the high average, I have to talk about Ronnie. Always smiling, very kind

stayed her with work, good hotel, excellent managers made the stay more comfortable, would recommend this hotel.

Very nice place, decorated with a very nice mood and friendly service. Tasty meals, very well equipped bar with the nice always smiling and helpful staff. The place really recommendable.