Thyme Restaurant in Warwick

I will start by saying that do not normally eat in the pubs attached to premier inns, the food is nearly always dry and horrible but tonight, well, tonight, it was completely different. Firstly the staff on the floor all very pleasant and helpful , well done to you all. Secondly, to the kitchen staff. The food was perfectly cooked and presented. I can say it was the best mixed grill I have ever had In a pub attached to a hotel. Dan, Craig and Tom, really well done lads. You did the chain proud this evening. I had plans for visiting Asian restaurants this week but you will probably see me again in Thyme before Friday. Well done to all the staff. Ps, the wins were also great. Thanks for a great meal.

On Sunday morning went for breakfast and felt super sorry for the waitress Tracy as she was running round dealing with everything! As I heard the manager I think named Jack was nowhere to be seen and Tracy and a young girl were rushed off there feet and I didn’t see him once! I think that’s really poor management to have left these 2 ladies dealing with everything including clearing tables, serving customers and still remaining with a smile on there face. I would stay here again despite the poor management the majority of staff were super helpful. I think you may need to review who is running the place at times otherwise worse problems will occur and could put people in danger.

A limited menu of burgers, pizza, chicken wings, and a few more items. We sat down at 7pm in a dusty restaurant, with sticky tables, and cobwebs everywhere! We were told that almost half the items on the 'limited menu' were not available. The food was mediocre - rubbery gammon, poorly cooked fish n chips that was shameful. The service was awful, polite enough, but the staff seemed unorganised, ill experienced and poorly trained - it was like watching the 3 stooges. Our drinks arrived half way through our meal despite having chased them for 30 minutes. Salt and Pepper shakers were on a few tables, so we had to end our shaker to another table - not that there was any covid adherence any way.

Food wasn't great. It was expensive considering the quality of the food. We are here due to staying at the hotel and getting a meal deal. Nachos. 7 quid and you got hardly any tortilla chips. Joke. Burger was ok. Nothing special. Not worth the price. If you can be bothered to go elsewhere if you are staying in the hotel I would.

Wouldnt bother eating there was hardly anything available on the menu and the evening staff seemed like they didnt want to be there. And that was at 7pm so not exactly late in the evening . The staff in the morning where pleasant

Staff are brilliant. Visited on their 1st and 2nd day of opening and they were evidently glad to be back serving customers. Yes, the menu is limited but what is available is good. Thank you to all of the staff in the restaurant for being professional, helpful and friendly especially as they were probably all feeling a little more unsettled in their roles. In a changed environment the staff handled the Covid changes excellently -Brilliant! Might even have the leek and potato soup next time xxxx

We had a one night stay at the Premier inn on 30th December. The attached restaurant was offering a meal deal with breakfast the following morning so decided to eat there rather than go into town. We had a very good meal all cooked well - hot and tasty. The staff were very friendly and helpful too. Breakfast the next day was plentiful and freshly cooked. I would eat here again if I was saying in the Premier Inn.

Usual Thyme menu which you're not allowed to change. Don't ask for peas as this seems to be like asking for a blood transfusion or heart surgery at your table

Busy getting no where. Waited an hour for the drinks to come out and a further 20 mins for starter. Unacceptable. No apology.

Stayed at the Premier Inn and paid in advance for the meal deal which was 2 courses and a drink followed by breakfast the next day....checked in 7.10pm to be told there might be no tables!!! Luckily they had put one aside but we then waited about 40mins for our food...lots not available so I ordered theTandoori Platter (no Bhakti) which was so bad I couldn’t eat it....I complained and was offered nothing in return....then I ordered dessert again with items not available only to be told 5 mins after ordering...if I stayed again I wouldn’t eat here if you paid me!!

We stayed in the hotel and booked a table for dinner at the start of service. Staff were friendly and attentive, telling us about the meal deal available. Our food arrived quite quickly and was tasty, well presented and good value. No problems :-)

Had an excellent stay here 3 years ago. Reserved a table for dinner and the staff seemed under pressure. No bar staff and only two professional and hardworking waitresses dealing with an already busy restaurant. Most diners seemed to appreciate this and make allowances but criticism from one individual reduced one waitress to tears. They were in an untenable position and management (wherever they were) were entirely responsible.

We were staying in Hotel so pre-booked the meal-deal. We were seated quickly, but waited and waited for our drinks which we had to remind the waitress about. The drinks then came quickly (we could see them sitting on the Bar). We waited a long time for our starters, but didn't mind too much once we had our drinks. Our meals were fine, but I was slightly disappointed when we'd finished as could not have a cappuccino coffee as they were cleaning the machines although the restaurant was still half full. Breakfast was fine. Plenty of choice and it was all hot and replenished frequently.

Had fiut meaks here during my stay at premier inn. Some great things- Surf n turf Pizza Poached eggs Great service Some awful things- Raw flatbread Lukewarm breakfasts Some dishes run out if you dine late

My evening here was great, the food was exceptional, but, I do think that, the fact I put my cutlery down on my starter and within literally seconds my plate was whipped away and my main put before me, generally ppl like some time between courses, I like my food hot so was forced to eat it straight away. Staff need training to ask if you’re ready for the next course instead of cattle herding. Restaurant was not busy. Hence the mark down.

We had a meal here after a long day. One of us had the chicken makhani curry which was adequate and well presented. I had the halloumi salad. Now I am not a big eater at all but this was tiny and definitely not enough to be served as a main course. It consists of 4 thin slices of halloumi cut less than 2 mm and a pile of slightly wilting salad leaves and tomatoes. Poor effort Premier inn. I complained to the staff but was still charged full price. Humph. Was worth £5. Not nearly £10.

Great place to stay for weekend visit to castle as only just of M40 and short drive to venue. Good hearty breakfast wil set you up forthe day.

Seated quickly. The ‘while you order’ cheese/olives and garlic bread took 40 minutes to arrive, the starter another 20 minutes after that. But then the main arrived only 1 minutes after the starters were cleared. It was all a bit inconsistent and played havoc with our appetites. No one asked if we wanted more drinks during the whole service. No one apologised for the delays either. Food average, chicken over cooked, rice stale on the edges like it had been sat under a light for too long. Overall a pretty poor experience.

The food is quite adequate, certainly not memorable. Service is lacking, firstly kept waiting 10 minutes to be led to a table. Table service was sometimes a problem(we ate there 3 evenings), it seems there was a staff shortage.

Visited the Thyme restaurant whilst in Warwick and enjoyed our meal. Service was a little slow but all that can be put down to the new member of staff serving our table.

My wife and I visited Warwick on business and stayed at the Premier Inn. We decided to give the attached restaurant a try and were pleasantly surprised. A warm welcome from staff and we were seated straight away. Drinks ordered and delivered in double quick time. We ordered prawn cocktail for starters and Lamb Henry for the main mean. Both starter and mains were delivered in good time and both were delicious and well prepared. Prices were very reasonable. A very enjoyable experience all round which set us up well for our business the next day. Well done.

We ate here the 2 nights we stayed in the attached Premier Inn. We had spotted (on Trip Advisor) the need to pre-book tables for evening meal so ‘phoned the hotel and received an email confirming the booked times. However, when we checked in there was no record of our restaurant bookings - friendly lady on check-in desk managed to book the tables for us (luckily we were checking in early afternoon!). When we turned up at the booked time we were seated immediately and drink order taken promptly - I could see the bar from my seat and our drinks were sat on the bar for at least 10 minutes before being delivered to our table. We then ordered food, expecting it to arrive fairly shortly, but we had been seated for 50 minutes before getting our starters! Having said that, when the food finally arrived it was ok, although my husband’s chicken wings were almost cold. Main courses were good, with the steaks being tasty and cooked exactly as we had asked. On our second evening there were different staff on duty and the service was much better. The breakfast was excellent (we had chosen the good value meal deal), with plenty of choice in both the full and continental options, but (as has been mentioned elsewhere) the fried eggs had obviously been sitting around being kept warm as, even although the tray of eggs was brought out of the kitchen just as I arrived at the buffet, they were rubbery. On the second morning I ordered a poached egg which was freshly cooked and delicious. On the whole, though, we enjoyed our meals and found them good value.

We ate at this restaurant for 2 evenings & 2 breakfasts whilst we stayed at the Premier Inn hotel recently.

I visited Thyme during the week for an evening meal alone. Upon check-in of the hotel I was advised to book a table and I am very glad I did. I arrived and was seated after about 5 minutes of standing watching two workers have a talk and a giggle while keep glancing over at me as I waited. I ordered the mix grill which was good but I expected a much bigger portion for a mix grill but non the less it tasted good. I also ordered at pepper corn sauce that was very nice and had a strong taste to it. Overall the food was good but I would have preferred a larger portion when ordering a mix grill and paying more than the other standard meals.

It's ok, you get what what you pay for, our meal was perfectly acceptable for the price, its not the Hilton, you're not paying for high end dining and you won't get it, we all managed to find something on the menu, the staff we very pleasant, service didn't take too long, in fact the food pleasantly surprised me. The breakfast was exactly what you would expect, the only things which I can pull them up on is: (1) cold plates? My personal bug bear and (2)the cheese board I had for second course was so cold from the fridge I had to squirrel it away upstairs to eat it a hour later when it had got to a suitable temperature. So? Clean rooms, nice staff, good price and you probably wont get food poisoning. Winner winner Chicken dinner (literally)

I arrived 20:55 after a long day of travel and asked the barman if they were still doing food, he said he was not sure and vanished in to the kitchen for a while, he returned and said the bar was not surving food but if I would come round to the restaurant (the over side of a pillar I was stood next too) he could serve me there. So I walked round and the first thing he said was the restaurant was fill would I mind eating in the bar.... So I ordered a Gammon steak and walked back to the bar to find a seat, slightly pissed off to see a couple being seated in the restaurant minutes later. Soon the waitress came out shouting "Mixed grill, mixed grill" she did a couple of laps and then vanished into the kitchen to returned to my table and tell me I had ordered mix grill and asked why I hadn't put my hand up. I was about to argue but noticed she was carrying a gammon steak, when I pointed this out to her she said " that will teach me for not looking at the plate"! I don't expect much from restaurant staff but I would like them to check the plates of food before carrying them out. The steak was lovely so the story had a happy ending after all.

Nos alojamos en el hotel premier y comimos allí 3 noches 5! Filete de cadera fue el mejor filete que he tenido. Tenía 3 veces y no falla una vez. Preparado como solicitado. Rhys, Becky, Chris, Luke y todo el equipo son tan útiles. Gracias chicos por una encantadora escapada x

Mi esposa y yo visitamos recientemente y elegimos este hotel debido a la cercanía de Warwick.

Food was much better than expected, was freshly cooked to order to for the meal deal for the two course dinner and breakfast

Nos alojamos aquí por tercera vez este fin de semana.

Cenamos en Thyme Domingo 12 de febrero, que fue el comienzo de muchas condiciones. El restaurante estaba completamente preparado para el volumen de clientes y personal. Otros huéspedes se quejaron de cómo fue lento y el director mencionado semestre en esta zona es más tarde. Parece que te dabas cuenta si el hotel tenía un montón de reserva este restaurante muy concurrida.

Sólo porque usted tiene un público cautivo (en los residentes de la Premier Inn) no significa que le dan seguimiento a lo que la gente le paga!

Nos alojamos una noche en el hotel contiguo, así tomamos el desayuno y la cena. La cena era excelente, tenía cerdo/black pudding de arranque, que era verdaderamente excepcional. Los platos principales eran bastante buenas, y los cuatro de nosotros terminado casi todo el plato. La mayoría del personal que nos servía era muy agradable - parecía ser varios en vez de servir de mesa uno o dos. En la mañana antes de ir a la NEC, también teníamos el desayuno aquí - fue una selección de buffet y está bien, pero podría haber estado más calientes (la temperatura no spice). Supongo que eso es un problema con un buffet pero algo a alguien (chefs) debería mantenerse más de un ojo. Sabía muy bien, así que la comida aparte de que, en general, poco queja fue muy buena.

This is always very nice food and exceptional value if you get the "Meal Deal" £23.99 plus £2 extra if you want three courses. Good service, clean rooms and great food.

This has got to have been our worst breakfast ever at a premier inn.1st of all when we placed 2 pieces of toast in the toaster they disappeared! The chef came out with a grumpy face and fixed it. No oh sorry about this. He looked at me as if I had done something wrong! We gave up on toast after this incident.We went straight for hot food! Which was not hot or even warm!The food was cold!!The eggs were snotty.It was terrible.Complete let down.

First night very good service and food, second night different staff (no one seemed to be in charge ) Poor service meal O.K.

It was refreshing to have warm food served on a warm plate. The steak and kidney pudding wasn't bad either served with hot gravy, hot mash and hot peas. It was a real treat being able to eat hot food through until the end. Staff were efficient and the meal relatively cheap at less than £10. Thank you. Worth a try.

This review relates solely to the restaurant. The food was generally quite poor. Meals were serv d with four large chunks of sweet corn on the cob and no other vegetables apart from a tomato garnish. Quite how you are supposed to eat this with a knife and fork is anyone's guess. The whole point of corn on the cob is that you eat it from skewers os specially designed picks. The hunters chicken had almost no sauce. Portions were generally on the small side . We noted that Plate after plate was being collected from tables with sweet corn untouched. Overpriced for what it was.

The menu, whilst a little limited, is good and the service here is excellent. We ate here on two of our three evenings as it was nice to relax after a day of sight seeing.

You won't find fine dining, nor skilled service, but you will be looked after by enthusiastic staff, and have a menu that is reasonably priced, especially if you look to have the 'meal deal', which includes a two course meal, drink and breakfast the following morning. The breakfast self service is the most improved aspect of the Premier Inn brand, and is very adequate, with nice touches such as the dried fruit mix, and fresh fruit bowl: the next improvement should be to look at better bread options.Our main courses were well cooked, served by the chef himself, and the only criticism was that the was no horseradish sauce to complement the mixed grill steak.Wines and other drinks are reasonably priced. Don't hesitate to use Thyme...........

I ate here every night whilst staying in the Premier Inn adjoining. Service was mostly excellent, with the vast majority of staff being wonderful. Food was universally good, albeit some dishes were not available on any of four nights.

I have eaten here quite a few times as I stay in the Premier Inn when working in Warwick, the food is always good and service brilliant, especially Kat and Tyla. However this week I felt that due to the number of guests and the Euro's being on things were a bit rushed, no sooner had I finished my main course I was ask if I required a desert and or coffee, when I declined the offer I was informed my bill had been settled as its on a company account and made to feel I needed to vacate the table where normally I am left to read a couple of chapter of my book. I hope this was just a glitch and not a sign of things to come.

We stayed at the hotel so came here for dinner. We were later 2130 arriving so didn't think we would get a table or have any chance of food. How wrong we were. Warm welcomes from Kev and Kat and another you lad (sorry forgot your name) brilliant welcome, friendly and good humour. We got the meal deal so it includes breakfast, A drink with dinner (alcoholic or non) choice or any mains and starters or a dessert. The Resturant was clean and had nice lighting. The food was brilliant, properly home cooked and plenty of it. Fresh presentation and great quality. Hugely impressed. Breakfast was fantastic too Thank you so much for looking after us.

It is really handy to have a restaurant within a Premier Inn, and this one was a pleasure to eat in. It's a "pub grub" kind of menu, steaks, burgers, ribs, chicken etc, but everything we ate was lovely. My daughter had some of the best cooked ribs she's had in ages and my chicken was juicy and tasty. Breakfast is the full range of cooked and continental style an a help yourself buffet with special requests (poached egg, porridge etc) cooked to order. Well stocked and well cooked buffet.Would recommend the meal deal at £23.99 per person which allows you a 2 course dinner with drink plus full breakfast choice.

Lovely menu, lovely restaurant, food hot and tasty, service absolutely first class, thank you Kev and Tyla

The breakfast was good and surely value for money. Above all, the staffs are amazing, super friendly and ensure you make informed decision. I was served by a staff called Helen. I must say she should be rewarded for her excellent service to customers. From my observation she was very passionate about her role and a dedicated employee. This type of employees are hard to come by these days. I was very impressed and please by her service. She should be recognized and rewarded.

not impressed with the quality of the product produced by this kitchen, out of 4 meals, 1 was sent back as inedible, 2 we waited for over an hour for, and when arrived were swimming in grease, 1 meal OK (just). Breakfasts were very good though

We had a great meal here. The staff were really lovely, helpful and friendly. We are a family of 4 vegetarians and we had the BEST veggie burgers full of naughty loveliness. This hotel is in the middle of an industrial estate so there's nothing else to walk out to...which makes it even better that Thyme is so good. Try it!

Staying at the premier inn but decided to eat in house as the parking in Warwick looked dire ! Very pleasantly surprised . Excellent service and meals were very good ! Advised to look at an offer which saved us money too. Can't fault it at all. Very surprised -we expected ' ok' and got 'excellent ' .

We stayed the Opus 40 before going on a narrow boat holiday from Warwick. Both dinner and breakfast were very good, and the staff friendly, helpful and cheerful.

Staying at hotel so had a meal in the evening. Could be more choices, but we chose cod and chips which had small fries. Was ok but for the money could do better

Good food. Good value. Good service.On arrival, the online booking we had made could not be found so that was bad. This seems to be a theme of the reviews. However, the waitress found room for us anyway which was good. Stacey (I think it was her name) was excellent as our waiter.

This is the restaurant situated within the Warwick Premier Inn. I made my table booking over the phone after reading previous reviews. I could not get in contact with the Warwick Premier Inn so contacted the main Premier Inn helpline and was assured that my table was booked for 6pm and my call was being recorded. When we arrived however I was told that there was not a table booked. The man at the main desk did manage to squeeze our party of four in.At 6pm when the restaurant opened you are then standing in a long queue waiting to be seated at tables. The lady doing this kept disappearing to take drinks orders. When we were finally seated we were explained the menu and about upgrading to meal deal and told the names of our servers. By 6.30 we had not even been asked for our drink order.We watched the waiting staff running around like headless chickens with no clue. The service was erratic to say the least with some tables being served immediately and other parties waiting an exceptionally long time. A table next to us who was probably seated more than half an hour after us were offered my children's dinners which were then taken away before being returned to us and they also got offered their dessert menus first?The food when it arrived was delicious. The tempura prawns and duck parcels very good and steak cooked to my liking. My daughter's starter of dough sticks was supposed to be accompanied by three dips and only had barbeque sauce which I had to ask to change.We ended up being in the restaurant from 6 - 9 and were offered free drinks by the Manager for the hastle.All in all this restaurant is woefully in need of some staff training and customer service skills. If one member of staff seats customers they should acknowledge others waiting with a smile and I will be with you in a moment not just run off tearing off till receipts and taking drinks orders. Then the other waitresses should come to the table to take a drinks order and introduce themselves.It is such a shame that they cannot get this service right as it is a fairly small restaurant with excellent food. The following night we did not eat here as we did not fancy the long wait with two hungry children but instead ordered a sharing platter to our room.

Stayed at the Premier Inn. Did not book in advance but told we could eat at 20:45 but would phone the room if there were cancellations. Sure enough a phone call to the room at 20:15 said a table was available. We went down. Staff very friendly. The food was excellent. Would highly recommend.

This is the Warwick Premier Inn's restaurant. We went for a 'meal deal' which proved very good value.2 courses, a drink, and next day's breakfast for £22.99. We really enjoyed 'duck parcels' for starters, I had ribs as a main - really tasty and plentiful, including chips, corn etc. Book in as it can get busy if there are large parties.

Great evening meal. Good food and excellent value. Steak cooked perfectly to order. The service left a lot to be desired with wrong drinks orders all over the place but they did seem short staffed. Being such a small place, it was disappointing that there is nowhere to relax with a drink after eating. We had to take our drink back to the room.After such a good evening meal we were really disappointed with the breakfast. It was self service but they couldn't replenish stocks quick enough so people were stood around waiting or even giving up and going without.The fried eggs were totally solid. You could pick them up and bang them on the plate.The restaurant is only small. We didn't have to wait but there were big queues after us.

Used the restaurant while staying at the premier inn1st- in the evening I ordered deserts to take to our room. Was told they'd call the room when the deserts were ready to collect.45 minutes after ordering I went back down to see what was happening, would be another 10 minutes! Just for 2 sundaes and an Eton mess!And for the money they wore by worth it at all!In the morning breakfast- great value! Quinn sausages were gorgeous! But the eggs! Fried and scrambled all looked like they'd been sat there far too long! Even my 9 year old said they didn't look right.Wouldn't recommendWill never return unless perhaps for breakfast

Stayed in the premier inn and come down for dinner approx 6 pm. Was not advised ww had to book and was advised that they could only fit us in at 8.30. If the restaurant was full and there was people waiting I could understand this but there was 10, yes 10 empty tables for the hour plus that we sat waiting with no one else waiting. There was staff everywhere who seemed to be taking their time in doing anything and when we went to complain we was told again that they couldn't fit us in until 8.30 so at this point we gave in and went back to the Cape of good hope pub half a mile away where they couldn't be nicer. Shame on you premier inn for hosting a restaurant whose staff can't cope with more than 4 tables at once!!!

We ate here while we stayed at the Premier inn, and the food and service were both excellent. We really would recommend this as the place to eat when staying at the Premier Inn Warwick. Our Waitress Charlotte was really professional and friendly.

We ate here as we were staying at the hotel. We were very pleasantly surprised that the restaurant was NOT like the usual ones [Table Table] you get in the Premier Inn in the south of England. The restaurant and bar area is well furnished, the service good and friendly.The menu is really good and included lots of healthy things, salads, grills, pizzas etc.We thoroughly enjoyed what we chose and would not hesitate to return. The breakfast was served here in the morning and we thought it was well laid out, comprehensive in choice and what we ate was delicious and hot. No complaints at all as regards food or service.

Good luck trying to get served in the restaurant . I sat for hour and half waiting for burger (ordered for quickness as me and a colleague had on the go for 14 hours.) obviously understaffed as the restaurant was quiet two or three lucky people actually had food on there table.