Based on 78 opinions finded in 1 websites
Opinions
No meal deal just evening meals of fish and chips and beef and ale pie with chips and drinks. Very tasty and good value.
Brendan Hartnett . 2024-10-20
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Diksha was an amazing host and the service was amazing, very nice experience
ScKwEBe duck . 2024-09-20
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Very slow service (waved for 30mins to be served), food is mid (especially the cheese cake), the burger is acceptable.
Manus Wong . 2024-09-03
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Always found the service and food here to be excellent. Special mention on this latest visit to thank Abdul especially for his exceptional customer service standards, always going the extra mile, and always having a smile which goes a long way. Abdul is a true credit to the company.
Simon Round . 2024-05-30
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Food was good, service was quite prompt and efficient, and the restaurant was convenient to go to as a guest of the hotel.
Jonathan Hampton . 2024-05-18
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Probably one of the worst meals I have ever had.
Rachael Liddell . 2024-05-05
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Food tasty, service excellent from lovely waiter Keegan, v friendly welcome from front of house too. Thanks all - good to see proper hospitality training in action!
L Cox . 2024-04-29
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Absolutely terrible service,they seated me in a area where all food was left on peoples plate,very disgusting and made me wait ages for for someone to serve me,no one did in the end,I told the main counter and they found it funny,I walk out in the end, I wouldn’t recommend this place at all.
Matthew Clovey . 2024-04-28
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Big thanks to Abdul and the rest of the team. Very friendly and efficient staff. Food was lovely and fresh
Jodie Mazoué . 2024-04-18
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Very lovely waiter Alerjano. Also the chef came round to check the food which was a nice touch. Perfect for a pre flight stay and meal.
Tabitha . 2024-04-08
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5 star service from Mario, he was friendly and approachable - thank you.
Carys Gilbert . 2024-03-23
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Staff were very good. Food came quickly, which was a shame because it was all awful. Borderline inedible. Compliments to the microwave!
Ray Haslam . 2024-02-17
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The waitress was lovely and helped us so much and the food was so good. Overall great experience
Oliver Davis . 2024-02-03
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Everything was AMAZING! THE food was so good 👍. Except I ordered packages and it took a very long time so long I already finished the main dishes that's why I rated service 3 stars 🌟
Sam Galaxy . 2024-01-05
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I always find the food here tasty and the service really friendly and helpful. The portions are just okay but wish they would change the menu now and then especially if you stay at PI many times. Breakfast is usually very nice , this time everything was really good
David / . 2023-11-19
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Portions could have been bigger, dough balls were stale and hard. Vegetables were cold but they replaced them but not the entire meal. Replace vegetable came at the end of the meal. Not enough garlic in the garlic butter it was just butter. We were not impresse at all. Could be better.
chosen vesel . 2023-11-12
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We ate here due to the convenience. We were flying out early the next morning, so we wanted something close by and of decent value. We booked the meal deal when booking the Premier Inn, so eating here was a no-brainer. The evening meals were great and filling. We also had breakfast, which we didn't think was as good. The eggs weren't runny and a bit dry. Staff were amazing though, very friendly!
Ryan Berrisford . 2023-11-11
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Placed a takeout order with Deepti, she was very pleasant and helpful. I got some curry and chicken strips, and my wife got steak. As far as hotel food goes, it was incredible.
Jared Burton . 2023-09-02
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A downfall of the food I experienced is that there was no orange juice, which there should be for another option, but there was only apple, cranberry, water, or tropical. This led to a member of my family being disappointed and annoyed at the fact.
Ella Mansfield . 2023-08-11
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Food portions are so small and they mostly cold once served
Armen Khechadoorian . 2023-07-07
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Haddock and Chips, nice, but not large portions.
John Cater . 2023-06-03
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Decent service and pretty large inside. I’m impressed that they have a non-gluten containing menu (I think legally they can’t say gluten free?) with lots of options gif celiac - which was a relief! There isn’t much else in the area, so I was happy.
Ahmer Waqar . 2023-04-30
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Friendly and welcoming staff, well looked after buffet, clean and cosy environment. Maybe more choice would be welcome. Highly recommended.
AM B . 2023-04-30
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Efficient service and good food. Separate allergen menus available on request (gluten free).
Crispin Hoad . 2023-04-05
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Have been dining here whenever we stay at the Premier Inn Bath road. Advise to book your dinner table if the hotel is busy. We always go for the ribeye steaks, it comes with a choice of sides plus grilled tomato and mushroom at £18+. Sauce is very tasty and goes well with the steaks, we ordered a portion and it’s enough for 2. The steaks are well cooked and of good quality. A bottle of Merlot £19. The staff are efficient and attentive. Always enjoy our dinner here and would recommend it. Will definitely return. 👍🏼
Djeus Wong . 2023-04-02
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Food quality is pretty average and portions are a bit small compared with the price. The staff is lovely tho.
Nicolas Ventosa . 2023-03-30
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Sadly , not recommended. Food good if your hungry like we were travelling all day but chefs could do better . Pay for what you get! 😉
Lana Mareno . 2023-03-04
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Great staff , food average , chicken makhani was nice , calamari left a lot to be desired , have the chicken wings is my suggestion we had them at lunch , delicious, good wine choices, meal deal is an absolute bargain , nice bar area after for a night cap , especially if you like sports on the TV 👍
Yvonne Panks . 2023-01-21
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I purchased a 'meal deal' yesterday for 2 days, £26-99 a day. I was very disappointed in what I got! I ordered fish goujons starter...and I got 6 deep fried ,hard crusted goujons...no salad with it ,just 6 goujons in a bowl which looked lost. The curry id ordered came within 5 minutes from finishing and again the portion was small! Now I've another deal tonight and I'm hoping for better. Otherwise I'll be talking to reception about it. I've got a feeling that because I've got the 'meal deal'....you get a smaller portion which is not what it should be and definitely not advertised as such. Sorry, but that's what I thought.
Richard Williams . 2023-01-09
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I am a diabetic so we thought we would give the bar a chance to give us a hot meal before going to bed. The starter was OK The main meal there was a problem with all 3 meals the chips were cold on 2 meals the mash potato was cold on the other I am not happy with the way it was dealt with. There was no sorry for their mistake and just got a plate of chips and a bowl of mash that had been microwaved Me very upset customer b
Daniel Mullett . 2022-11-22
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I’m sorry, I am not one for complaining, but the service in this restaurant was just awful. It took us a good 20 minutes just to be seen too and then we never saw our waitress again. The food was mediocre and the staff were not attentive whatsoever. The training needs improvement drastically. The managers were not involved on the floor either which I find very weird. The waitress put through the wrong dessert for my wife and didn’t even apologise. Shocking.
mark rigg . 2022-11-21
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Perfectly serviceable for Heathrow dining. Restaurant bit warm. Good value children's buffet for dinner.
Ellie Hibberd . 2022-10-21
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The staff are nice enough, but there isn't much choice on the menu. The allergens are good and well provided, but there aren't many options that are suitable for people with a basic palate, or people with sensory issues. There is a children's menu but there's an age restriction on it. It's clean but pretty pricey
Thehoneybadger Bobbi T . 2022-10-09
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Had dinner here lovey meal great staff
Michelle Davies . 2022-09-16
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Food came fast and was very tasty, but there was only one other person in the restaurant so that probably explains the quick delivery.
Meapsie . 2022-09-15
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We ate here during our stay at the hotel and the food was lovely, very big portions! We had a Caesar salad, garlic pizza bread and a jacket potato with chilli between two people and we were stuffed couldn’t even finish the food! The waiters were lovely and went out of their way to give us a good service. We would recommend to others.
RM H . 2022-06-19
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Very basic dishes , mixed grill costs nearly 20 £ , quarter of small chicken breast , bland sasuage , slice of ham and really tiny steak served with few chips and half tomato , without any sauce other than ketchup / mayo , shame coz it's a place with potential but expect to get a better quality at any local café in Hounslow
Leviatan851 . 2022-06-10
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Lovely restaurant and nostalgic atmosphere. The Breakfast Buffet and Coffee was good as well.
David Chilson . 2022-06-07
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Sadly our order got "lost" and no burgers left by time we had asked where our drinks were after 40 min wait". No naan left for my second choice, so had some chips with it.... all 8 of them!! Mixed grill quite small too. Felt sorry for staff, but not a brilliant exoerience sadly.
Jane C . 2022-04-10
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Food was well cooked. However there was a long delay between courses. On arrival, I had one full set of cutlery, which I used on the starter and I had to ask for another set for the main course. Not a great hardship, but it reflected the lack of attention by the staff. Overall, I felt that I was being tolerated rather than being welcome. A shame, because last time I ate here I was impressed by the attention I received.
Tony Sims . 2022-03-23
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Awful food save some money and eat out or order in. Longer than an hour wait for mains and was just about edible when they arrive.
BenTheBadger Reacts . 2022-02-01
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We were served by Zane on Saturday night. She was absolutely excellent! It was our mums birthday and she organised a dessert with all the staff singing for her. It really made her birthday! Thank you so much, we loved it x
Ellie Brazil . 2021-10-03
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Food was excellent. Couldn't fault it
H Kitchener . 2020-01-22
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The website sats that they have a gluten free menu but when I asked the member of staff was really rude and said no we don't and walked off
Kate Barwise . 2019-11-02
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Very busy some sections close earlier than others
Christakis Christoforou . 2019-09-28
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Lovely food, a bit pricey though
J Athers . 2019-08-06
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Friendly, helpful and welcoming staff. Food great quality and wide choices. Perfect start to the day! This fabulous smiley pancake was given to our children and really made them feel special. It was a truly personal touch. Thank you.
Andrew Luke . 2019-08-02
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We were accommodated with no fuss and shown to a table very quickly. Staff were amazing, very attentive and friendly.Drinks served quickly followed by delicious food which was enjoyed by all of us. Haven't had a prawn cocktail in years but it was simply worth the wait !!! Breakfast the next morning was again another enjoyable experience. Good variety of cereals, fruit and pastries. Cooked food was well done, hot and very tasty.Could not fault this restaurant, an enjoyable experience, excellent food, amazing staff, what more could you want
Hervey Paisley . 2019-07-04
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Food was spot on , it came out quick and all needs we're catered for. But best of all was the service , a waiter (I think his name was Nico) was very knowledgeable when it came to the food and was more than happy to help with the fussy eaters (kids) amongst our group. 10/10 would eat here again.
Aidan . 2019-05-28
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Excellent meal, attentive service
Terence Lawless . 2019-05-20
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Standard menu of steaks, fish,chicken ,pizza etc if you have eaten in one of these at a premier Inn you know what to expect.nice atmosphere and pleasantly decorated.
Scott Dawkins . 2019-05-09
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Great food menu, good service and reasonably priced. Only downside is the opening times are restricted, the bar menu doesn’t offer much choice when the restaurant hours are closed. Quiet as well as nice ambience, for couples, families, professionals etc....
Raman Gill . 2019-03-05
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Better than I expected from a hotel within a development near a major airport where quality and service normally suffer, but not so here. Cosy ambience, good service and surprising good value food and drink. Would use again when using Heathrow fligjts
Philip Highway . 2018-12-27
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If I was staying here I would rather eat at a local takeaway.
Vic S . 2018-11-09
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Pleasant surroundings, good service, good value tasty meal.
Richard Jeynes . 2018-10-01
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Part of the Premier Inn on Bath Road, spacious and not too busy on the Saturday Night, though the hotel check in staff advised me to book a table. I had the Soup of the Day, a Sirloin Steak and a bottle of Brewdog Punk IPA, my bill cane to approx £25. The soup was Coriander & Tomato and was excellent, my main course was amedium Sirloin served with thin cut fries. Ive had better steaks and steaks a lot worse, this was ok. The fries were a bit on the bland side. Service was initially a little slow but fine later. If youre staying at the hotel and can't be bothered going out the restaurant is worth a visit.
Alan C . 2016-12-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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179 Opinions
In small portion of chicken. The lady workingon the counter deny to give me leg piece. Even 1 day before i took two burnt kewabs. reported on phone to mr. Naem. But my son was not well so I didnt went back to harlington highstreet zam zam to return it back. As i bought it from highstreet hayes harlington zam zam. Today again i went to by small portion of chicken curry the lady said my boss said no leg peice in small portion ifyou by something else also strange shocked. Never go again they are just molestatting peoplei you by big box then only you will get good pieces. Even yesterday other lady game me the same. What type of take away is this.redeciulous. Shame lady with specs unprofessional. Never never go there.
1065 Opinions
Awful. I had pizza and it was tepid, floppy and undercooked. Probably one of the worst pizzas I’ve had in 50 years. The staff look clueless.