Three Elms in Cardiff

Excellent Service with Sian and Iwan. Food was superb, hot, big portions and left absolutely stuffed. Would recommend and will return again soon! Thank you!

Excellent quality of food and beer. £9 Tuesday deal is fantastic value for money.

I've visited three times now and the food has been excellent each time. The food has been hot, delicious and there was no problem getting an item changed for my fussy-eater child. I'd also like to comment on the service, which has been better than expected each time. They must receive training and really value good customer service which is lovely. Decent range of drinks. Also, there are tables that offer a little bit of privacy which can be a good thing either of you are having a quiet chat with someone or you wish to keep your noisy children away from other guests. I would very recommend.

Used to love coming here but it has fallen off somewhat, the place is a dump and looking in dire need of refurbishment. The food is ok value and the staff are friendly. When we were waiting for our food we decided to step out into the front beer garden for some fresh air and a rat the size of a house brick jumped down from the roof behind us and scurried towards the building.

Came here for a meal with my family. The food was lovely and our experience was made so much better by our Server Luke who made sure we were looked after our entire stay. We will definitely be back.

I had a fantastic experience at the three Elms, and it was all thanks to our server, Luke. From the moment we arrived, Luke was attentive, friendly, and made us feel welcome. He took the time to explain the menu, offered great recommendations, and checked in with us at just the right times. His positive attitude and great service really enhanced our visit. The food and drinks were top-notch, but Luke’s exceptional service made the whole experience even better. Highly recommend this place, especially if you're lucky enough to have Luke as your server!

my server Luke was brilliant today! superb speedy service, very friendly. enjoyed my mac and cheese immensely! thank you Three Elms, will be returning

Long wait for the food and we had to ask for our table to be cleaned even though the restaurant was not very busy.

Lovely pub in the heart of whitchurch. Good, affordable food. Lots of daily offers. My server Luke was very knowledgeable about the menu and delivered service with a smile. Look forward to visiting again.

Came by for some lunch, excellent service from the team, Sian in particular was a delight. The food hit the spot, exactly what I needed.

Lovely staff and food. Want to visit again soon

Food was good and service was excellent thank you sian for being so helpful

Lovely food and excellent service from Sian, nothing is ever too much trouble for her. Will be back soon

Service was incredible especially from Sian, atmosphere was welcoming and the food was delightful. Would recommend :)

Fantastic service today from Luke, will be visiting again☺️

Brilliant Service from Bradley and Chris

Nice helpful staff. Showed football But food was dry and tasteless.

I have had such a lovely experience here, I ordered a burger (forgot the name) which was absolutely outstanding just like my server Candice who upholded an exceptional level of service & was very polite.

Fantastic service today from Luke, the food was delicious and very quick too, thank you three elms😁

Usually quite good but today me and my finacé wasn’t impressed. I know they were bussy and everything but the wait time was food was not worth it at all when the food finally arrived it was over cooked but the manger did sort it out

Food was brilliant as was price we had spe ial offer meals. Just as good as full price would go again a d recommend to everyone

Great service from Chris and Cole, had the mix it up Tuesday deal and my steak was delicious

I recently attended the three elms for some drinks with some friends. And the excellent service from a server named Cole was fantastic. He was fast efficient and very kind. Made it a welcoming environment that me and my girls will attend again. We went for a few drinks then looked at the excellent food selection and ordered some there too.

Great pub ! Cheap pints nice food 😁

Had a great meal here. Food did take a while but was good. The only thing I thought was expensive was the price of drinks.

Great service from Sian & Ieuan today Big Thank u x

Amazing service today from Luke, he was great and helped answer our queries. Brilliant service him and was so kind

Took ages to be served to then be served by a rude man the girl server was also rude n the food was well absolutely horrendous the jerk chicken was an embarrassment needs taking off the menu rice was awful microwaved and dry chicken embarrassing

Great time in here today, great efficient service from iwan and chris, both very polite and helpful

Excellent service and food here today, our server Luke was great and the service was quick and efficient. Will be visiting again and look forward to the mac and cheese😋

Went here for Christmas lunch on Christmas Day. Amazing will definitely be going again. Value for money

the atmosphere was amazing, the food was very satisfying, and Evan was a great help

The atmosphere of this pub is astonishing, staff are delightful, and to top it off the food is sublime Evan was really helpful

the food was very good. Evan was very helpful

Amazing food at a great price, staff friendly and entertaining.

Excellent food, lovely staff Ellie is always so helpful, always happy and ready to help. Premises always clean and welcoming. Would definitely recommend for food and drinks x

Great place to go, lovely atmosphere. We were greeted by the landlady Jade at the bar who served us. Our table server Ellie was so accommodating and helpful. Definitely returning

Went with my partner for food and drinks and Ellie was an amazing host made us both feel at ease. Friendly service and Ellie and Iuan went above and beyond for us.

Lovely food today at the three elms, I had great service from Luke and will be visiting again

when you really want pub food this is definitely our best choice. when we came in we were greeted by a very bubbly lady behind the bar, we had a quick look at the menu and instantly knew what we wanted to order we were served by the same last that greeted us and we managed to grab her name Ellie she couldn't do enough for us. she came to check our food was all okay and nothing was missing from our orders, after a while she seen my daughter hadn't touched her food and told me daughter shed cooked it just for her to try and encouraged her to eat her tea, at this point my daughter took an instant shine to her and ate all her tea without a fuss, and has since asked to go every day to the three elms just to see Ellie again. 10/10 will definitely recommend and if you get a chance to have your meal there when Ellie or jade are working then you'll definitely be well looked after. we can't wait to come for another family meal again soon

Me and my family recently visited Three Elms for lunch. Food was very lovely and the menu offered wide selection to choose from. Portions was generous and prices super reasonable. The atmosphere was welcoming and the staff were fantastic, especially our waitress Ellie who was extremely friendly and helpful and couldn’t do enough for us. Will definitely return. Perfect laid back spot for catching up with friends or family.

Ellie was fantastic, brilliant service !

Fantastic experience at the three elms today and fantastic service from the bar staff Euan and Ellie - will come back

Normally I'd be a regular customer but after a past few visits and my meal and service today I may not return, the food was dry and undercooked, and the staff were ignorant and rude, one of the staff members started cleaning infront of us instead of serving us and completely blanked us out. As it is also steak Monday there was no steak which was diabolical.

Staff at this time on bar...was so docile...not very welcome...I come here regularly and staff has been at his worst

Had an absolute blast at the three elms breakfast with Santa this year, the children where so relaxed and it felt home from home, they where extremely accommodating with my son and his fussy eating ways, brilliantly priced meal and the children where able to play as they pleased with other children. We had 4 very happy children this morning and set a perfect tone to our day. And my full English breakfast was cooked perfectly, no snotty egg or raw bacon, the portions where perfect and cooked even better.

Both Christmas events that I attended at the elms with my grandchildren were brilliant .Breakfast with santa and the children's disco were superbly organised by Jade and she was supported by her lovely staff.The food was lovely and great service despite being very busy. Well done Jade first class

Lovely welcoming pub 😀 have spent many days /nights here jade and the team can't do enough for you... We also book in here for or annual family Christmas Meal and it did not disappoint.... very nice service no hanging around the table was beautifully laid for all 9 of us... would definitely recommend Keep up the good work guys

Chris and Ellie bringing the Christmas cheer, great value for money on food and drink

great food and service from luke

Very friendly, lovely food and great service

Excellent food. Hit the spot and lively Christmas Atmosphere . Thank you.

Ordered something on the app and a waiter came to tell me it was out of stock (and had been for 1.5 years). Assumed that meant it would be refunded automatically but it hasn’t been and now I can’t get anyone ok the phone to ask about it. Don’t live close enough to go in person as I was meeting other people.

Really nice at the Three Elms for a children’s Santa breakfast. Santa was great with my children and the pub felt festive with the decor. Nice to see other families enjoying their Santa breakfasts too. The staff were welcoming and helpful. Prices are very reasonable.

The food was very poor, Turkey schnitzel was a frozen Kiev!! The food is frozen and it was burnt. The tables were sticky. The ladies toilets were stinking.

After not eating here for a couple of years we were really looking forward to coming back here (as it was always good pub food). I don’t know what has changed but it was all terrible. Service - our mains came before our starters. When we said our starters hadn’t arrived the server just grunted and walked away. One starter then arrived half way through the meal and the other after we had both almost finished our meals. We were given no cutlery or even told where to find it. I had the katsu banquet, which was essentially fried chicken nuggets, wings and chips with an artificial tasting salt and pepper seasoning just dumped on top. The katsu sauce was also congealed. I wish I’d taken a photo to show how bad it was. At the time we were there, there was a pub quiz which was no problem but the questions were being blasted through a speaker (we were away from the main quiz area) which was really uncomfortable. Overall it was just a really negative experience and won’t be returning.

Lovely food. Great service from Ellie. Friendly pub with good vibes and decent prices.

Very friendly place, great atmosphere and the food and drink are really enjoyable.

Excellent food, excellent service, perfect place for a family get together

Lovely food,presented nicely and hot,served quickly,

A last-minute decision to eat out and we decided to at the 3 Elms. I'm glad we did as the food was above our expectations and Jessica, our hostess, was fantastic and nothing was too much trouble for her. She is most definitely an asset to the company and we hope to return again.

Went with mates on Friday 1st November fab place to drink friendly staff. Cheap drinks lovely food landlady a lovely person

Came in with some friends for a meal and had a great time, our server - Chris - was very helpful, friendly and attentive during our visit, would definitely recommend The Three Elms for a great night out 👌🏻

Great atmosphere, loved the food, our server was Chris and he was very helpful and attentive

We had a lovely evening at the Three Elms, Whitchurch recently. The food was great and our server Chris was very helpful and attentive and did come back to make sure everything was fine with our order. Would recommend it any time

Iwan was very helpful on Friday night, me and a few friends booked a table in advance and had a good night! Will be back very soon! Chocolate Fudge Cake was delightful also! Highly recommend The Three Elms!

Came in today for steak and chips had excellent service from Luke . Food was lovely will be coming back again

I had a wonderful time at the Three Elms this weekend! The atmosphere, food, drinks and service was brilliant. Chris, in particular, was very attentive and very quick with my drinks order.

I would highly recommend the three elms, I came here with my family for lunch and it was great. The whole experience was fabulous, the food was fab and the service from the staff was amazing. I was served by a young lady called abi who made me feel very welcome . I would definitely recommend the three elms to a friend

Amazing staff really helpful jade is so helpful and caring will defiantly be recommending this place to all my friends

Been coming here for a while now and our experience has always been a good one. Food was always lovely service was great a lovely all round place to bring the kids for a cheap meal out. We visited yesterday for the first time in a few months and noticed for a Friday night the eating areas was very quiet. Anyway we ordered our food and decided to try the new Burger on the menu. Food arrived quickly. The girls burgers were great, but when we tried our burger the taste combo was awful. I would in my opinion had presented the burger on the plate and not cut in half in a dish with the cheese and chilli sauce smothering the bottom of burger making it soggy. Being a ex chef myself I would definitely tweak that meal and the tastes as it wasn’t a great taste it was like eating soft melted cheese with stewed steak and a hint of chilli all mixed in one. Also noticed the mess all over the carpets in our surroundings, with just a stale odour. We will come again I’m sure but this experience wasn’t good feel like it’s gone down hill to where months ago we couldn’t get a table to eat unless we booked.

visited today, great hospitality service from jessica and iwan, both very respectful, helpful, friendly, really enjoyed my food, myself and girlfriend will be visiting again!!!

Called in yesterday I was greeted by Jess with a smile and a friendly manner as was all the customers she served.Jess even took drinks to people's tables if they were less mobile,one of the best visits to a pub in Whitchurch.

Hit+miss with food depends on who opens packets! Good on this occasion. Friendly staff. Toilets are dismal. Very slippery floor in one at end of bar. No lock on other one.

Came here with my sister and young kids and ordered a medium rare steak. Steak came out overcooked and let the server know and without a problem took it back. She even asked the kitchen to cook my steak rare. 20+ minutes later my new steak came out and was more well done than my first steak (picture below). Server asked how it was and told her it was well done but will try and eat it. Unfortunately I find well done steaks tough and dry and couldn't eat it. I went up to the bar and asked the manager for a refund which she gave no questions asked. Neither the manager or server seemed surprised by the kitchens efforts. Will return for the good prices as a family and the fact the service was good despite the food but will not be ordering a steak from them again. Haven't had an issue with my steaks there before this (haven't been since April) and just felt let down by the whole experience as was my first time eating out in over 6 months.

Good atmosphere with reasonable priced beverages. We attended this establishment after eating at a local restaurant. To be honest, this was not our first choice as there were other pubs near to where we were and ones which we have attended previously. However, they were closed. Which we were glad of once we got settled here. Staff were attentive, landlady Jade was superb and the end of our evening great. Thank you.

Great place to come and have drinks with the lads. Place looks a lot better now. Well done to Jade and the team.

Went for Sunday lunch, very nice but could have been warmer & didn't get as much meat as usual. Bit busy in there so staff seemed rushed off their feet.

The service was super from both front of house team and Kitchen team. Went with family , 3 of us in total. Food was delicious. Hot warm and tasty. The bar staff, Iwan and 2 female staff made sure customers were not kept waiting. Will definitely return.

Friendly, good food, varied menu and comfortable surroundings. What not to like!!!!

Had a very good meal at a very reasonable price. Service very quick when we visited. James and Sian were extremely pleasant and helpful. Downside was that there was a poor selection of real ales and the decor still looking very tired.

Visted the three elms for a drink ended up having food watching staff bringing it out looked amazing had to try for myself the food was amazing so fresh and hot the staff are very helpful and very polite very nice and clean lovely atmosphere will be visiting again

Friendly staff and great food. Offers available every day. Visited with family, everybody enjoyed their meals.

The staff here always sort us out for great seats when booking for a match day! Great selection of beers & the food is great too!

Usually come here and it’s nice food but was awful on a sunday. We had a sunday roast, the carrots and green beans weren’t cooked at all and had THE smallest amount of mash i have ever seen. My baby had tomato pasta and chips and didn’t eat a bit of it and i don’t blame her🤢 Pasta tasted like washing up liquid and her chips were just outright disgusting. We come here regularly and the food is always ok but will never come again especially on a sunday. They forgot half of our food too as they do everytime. Each time we have come here we’ve had to ask for a part of our meal because they’ve “forgot” it. Was absolutely empty and for a sunday thought that was quite strange😬

I was served by someone called Abby who was lovely and helpful and made me feel incredibly welcome. I'd definitely come back in future if I knew she was working

Amazing customer service today from Luke😊 Great food, Will be returning again!🍔

Clean environment. Nice food.Reasonable prices.

Excellent food as always. Friendly and efficient staff. James was friendly and helpful. Lovely atmosphere and a menu to suit all budgets.

Great value for money. Evan was very helpful.

First time I have visited for many years. A tasty meal ( Sea bass fillets) and a pint of Guinness. Friendly staff and good food, all very nice, thank you.

Lovely place, good customer service been coming here for years!

Food wasn't very nice like they been shopping at Iceland for basics cheap food even spoons has better quality

Great service from James and fantastic burger deal

Jess gave amazing service yesterday always a pleasure to drink there

Chips were frozen chips cooked but still hard/ frozen in middle, fish was not nice, we had a combo of what was all rubbish and some sort of burnt bread with red sauce, awful wont be going back

My grandfather and myself often like a lunch out at the Three Elms in Whitchurch, the food’s nice, the gin is plenty, and the servers are always lovely - we get recognised by Sian who works there, which is nice to be remembered (for the right reasons).

Stayed for a week in the south of wales and ate at a lot of different places and this was easily the best place by far however I would say it was tied with a chippy in porthcawl that had great food options that were GF but overall the food here was 10/10

Ok experience but Booked a table before hand and once arrived waited a while before someone noticed us waiting, but I get it, staff were busy. We then got told that someone was actually sitting on our table but we could sit on table 31, went to 31 to find people already on that table. Went back to wait by the desk before someone evenually came and we explained what had happened who pointed us to another table that hadn't been wiped down and was covered in food. I ordered the southern comfort texas toast and I was literally served half a loaf of bread that wasn't properly toasted and I didn't realise until later that there was also no cheese in it. I'd probably come back as the two for one burger deal is worth it but wouldn't bother booking a table as they give it away anyway and wouldn't come during school holidays.

Lovely pub staff very friendly lovely food