Thornhill Arms in Kettering

Disappointing Sunday carvery - roast potatoes were boiled not roasted, skin was left on. The gravy was watery, the Yorkshire pudding was deflated and dense. Only nice thing about it was the meat was cooked nice. We won’t be returning unfortunately.

Went with the family last night. Starters, nephews starter which was garlic bread came out after everyone else had had theirs. Hummus in mine and brother in laws starter was awful, just blended chickpeas, no tahini, no garlic. I had veg chilli which had no flavour at all and mother in law and brother in law had the salmon. Both said salmon was nice but the pasta it was sat on tasted Luke it had been drowned in salad cream. Rest of food and desserts were nice.

Very pleasant evening. Waitresses are all friendly and welcoming. Food was delicious and hot. Portion sizes are very good. Lovely atmosphere. Not rushed and could remain at your table for as long as you want. Definitely recommend.

Useless! 10 people visiting for my daughter birthday ( Thornhill arms requested to send them via email what meals we all wanted) i sent them 1 email with main meals then 2 days later they asked me to send them another email with starters and desserts) On the night they left 1 person out when giving the meals out and blamed me for not putting on the emails i sent to them!, I suggest they try reading the email as it was on there both times i sent the emails!!!!!! Then my son and his partner received chicken curry with chips because i didnt write down every bit of the description in the email being : Chicken Curry, Rice, Naan Bread, Poppadum & Mango Chutney and extra being chips …. Im suprised we didnt get gammon and nothing with it as gammon is all i wrote on the email. ! Absolute joke , been there a few times in the past..everyone said it was a mess and wont be returning again…

3 of us came for evening meal 2 burgers and a salmon The food was ordered and took 45 mins to come after we had to chase it Burgers meat did not fill the brioche bun and was around the size of a plum fries were hot and little amount of cheese the burger was tasteless and boring and bland burger was sent back offered something else but all meals so back I was not prepared to try anything else the salmon was overcooked and sauce wishy washy and half of it left again bland abs tasteless Disappointing to say the least we came here as the reviews were 4+ stars I would NOT give this food any more than 1 star Service was polite in ordering and drinks came quickly but the delays in food reduced the stars awarded The atmosphere was fine nice pub but cold no fire was lit so only 3 stars Would I come here again NEVER shame as nice location but shocking food

Family 60th celebration on arrival we found it very welcoming and the general layout perfect for any small medium or large gatherings to cater for. We nearly all went for the carvery . Nice quality meats on offer, fresh vegetables large yorkshires. Nothing left drying out on the hot plate just fresh !. The dessert/ puddings certainly lots to choose from so a double thumbs up to the Thornhill Arms

It’s not terrible, but it could definitely be better! The food is pretty good, desserts are a treat. The times I’ve visited they don’t seem to have enough staff, they always seem to be rushed and there is a long wait for drinks. I don’t want to be too negative because it’s a nice looking pub, and the manager/landlord does try. It just needs a few things tweaking and it would be a lovely country pub. I won’t rush back, but I will visit again.

Really enjoyed the Thursday carvery. Good service too.

This pub looks small from the outside, but it's actually quite large and has a nice garden. When we went inside, it felt like we were in someone's home. It's a very cozy and intimate place. I would definitely go again.

I've been about 5 or 6 times and had a good experience every time, I have even recommended friends and family to go there, good food, good service, good atmosphere, I've given compliments to the chef each time.

wife orderd salmon they came back sorry no solmon,soup for starters they came back no soup, i ordered camon thet came back no pineapple ,saying that what we had was ok, been there years but gone down hill

We previously visited here for a carvery in May and the service was shockingly slow, but was told they had staff sickness. So giving it the benefit of the doubt we booked again….. never again. On arrival the young waitress was lovely, took our order for a carvery and 45 minutes we was still waiting. Numerous waitresses wandering in and out of the room, so I don’t believe the wait was due to staffing, just very bad organisation. We left without eating and sadly won’t be returning.

Staying at a local hotel and passed this place en route and said looks worth a visit. Lovely meal - piping hot and very very reasonable. Our food choices were just scrumptious - tomato soup, breaded garlic mushrooms, fish and chips and halloumi with ragu and pesto. Service was excellent.

Sunday Calvary was with the MX 5 car group a very nice pub 🍻

Table for 1 I picked the Carvery on a Thursday evening, and it was absolutely lovely. Totally fresh, crunchy vegetables ( perfect) And , eat as much as you want !! Highly recommend

Friendly service in a nice pub in the village just a short walk from Rushton Hall where we're staying. I had the vegetable lasagne which was delicious and my partner had the fish goujon sandwich, also delicious. Really we couldnt fault it, the food arrived in reasonable time, decent portions and nice comfortable setting. Worth a visit if you're in the village.

We went for lunch as a family - utterly disappointing. We waiting 2 hours for starters (small plates) one of them was chorizo skewers which were literally 4 pieces of chorizo on a skewer on a plate no garnish or sauce or anything. Then main meals came out and 2 had chicken curry which was dry and more of a biriani but not mixed.. ham egg and chips meal - the ham was half fat. the staff overall just couldn’t be bothered they were basically thrown the plates down and when asking them for anything they walked off. We did ask for vinegar which never arrived. Overall bad experience, wouldn’t go back which is a shame because it is a beautiful pub.

Had to wait 1 hour and 20 minutes for a starter will not going again

Food was average at best unfortunately. Staff were lovely and attentive and looked after us well, just the food wasn't great.

Amazing time, celebrating my 50 birthday with all my greatest friends ever. Thank you for food, atmosphere and good evening.

Very polite staff and great food

We just came in for lunch, place was empty at 12.30pm. Not greeted kindly, instantly told “no we are fully booked”. Did not understand why as whole bar/restaurant had about 3 customers at the time.

Disappointed, we went a few weeks ago and the carvery was very good, today however a different story and strangely almost identical to the last review. The young lady serving on the carvery did you no favours , she begrudgingly carved meat , some of it end pieces and dry , quantity poor especially for the men in our foursome! She really wasn’t enjoying her job and had quite an attitude What a shame / a restaurant relies on good staff , as well as its food / won’t be back - sorry!😞

The pub wasn’t busy shown to table and asked what drinks we wanted 10 mins later no drinks arrived was then asked what we wanted to order from a rather rude mature women we did say we were still waiting for our drinks our order was taken starters arrrived over cooked is the words I can only describe the food we had carvery hardly any meat was given and only 3 small roast potatoes we had to ask for extra the carvery was average all tasted bland we’ve been her many times unfortunately we won’t be returning Staff need to cheer up and be trained how to serve their customer

Lovely lunchtime fare. Supported our dietary needs with care and even suggested extras we were not aware of 👌🏻

Went for Sunday carvery, food was ok

Great Sunday lunch. The staff were helpful and polite but were super busy and we weren't there at peak time. Will go again.

Really lovely atmosphere and food, staff very friendly. We are from out of the area but would definitely travel to visit here again.felt very at home.Helen and Andy

Lovely meal, good staff not overly intrusive. Had Thursday Carvery which was a treat

Lovely rural pub nestled in the heart of Rushton with great views. I have been on several occasions either just for a pint or more recently with my family for the Sunday carvery. Great selection of drinks and the food is always freshly prepared. Staff are brilliant always on hand if you need anything. No issues with parking and cost wise as you would expect, very reasonable. Don't take my word go and check it out

Went with a group of 14 people who all had various meals. The staff were attentive without being intrusive, pleasant and obliging if asked for anything. The premises were clean and the food was excellent. What more do we need to enjoy a night out to celebrate a rather important birthday.

Went with a party of six for lunch. Booked the table for 12.30pm. When our order was eventually taken for food we were instructed there would be a 20 minute wait. We agreed this would be ok. Two people had starters which came out in a reasonable time. Garlic mushrooms very tasteless and wouldn’t recommend. Pate was nice. By 2pm no main courses had arrived. After querying they came out. All were edible but not very tasty. Mini cod was not very good at all. Strip of cod and 8/10 hard chips. Had better elsewhere and cheaper price. Definitely not the same standard as once was. Did feel sorry for the waiting staff as not there fault. Used to be a nice place to eat but unfortunately I wouldn’t return. The pub was not as busy as I’ve seen before and served quicker. After complaining about the long wait, after being told 20 mins, they did give us a reduction on our bill so grateful for that.

Very nice village pub set in a pleasant village location .

The food and service were okay, but they didn't have the one thing I really wanted to eat. And then they were out of my favorite dessert too! That totally was disappointing 😞

This place has gone downhill for Sunday carvery since I last went. It is the only Sunday carvery I've ever been to which rations the roast potatoes. 3 bits per person, you're not allowed to help yourself. That's not even 1 whole potato. They were also very variable. None were very well roasted and some were undercooked and hard. The pork was pink. I know pork can be pink, but it did seem undercooked. I don't mind crisp veg, but some of my party also felt the nearly raw style veg was undercooked. Top marks for roasting the carrots, but drain the fat off, they were sitting in grease. The beef and the Yorkshire Pudding had very good flavour. It's probably the best tasting beef and pud I've had out in a while, so a real mixed bag. You'll pay £15.50 for the carvery, there's no need for the potato rationing.

Place was freezing ,when I asked about about it they said it was built in the 18th Century apparently they had not heard that central heating was invented in the 20 th century.

Food was very nice service excellent, only complaint was as it was a Tuesday evening you get 20%off your main meal but only on a six or under booking and as there was 8 off us we did not qualify. It does mention t&c apply

Atrocious. 16 of us in for carvery. Tables booked so they knew we were coming. Not ready for us.. told we would have to wait to go up to be served. Wait and wait and wait. I think they forgot us🤦🏼‍♀️ Had to ask if we could get food after a ¾hr wait. Very little food left and what was there had dried up. No excuse it was atrocious

We had a table booked for 16.00 on mothers day we arrived at 15.50 we then was taken to our table and the a waitress came to take our order at 16.05 our drinks arrived at 16.30 and then we sat and sat untill we got up and left at 17.00 at no stage did anyone asked we wanted anything they just kept walking past and serving other people even when I tried to talk to the waitress she just ignored me 🤬🤬🤬

Don’t Rant often See my review previously on same pub which was very high how ever how disappointed am I Went in today. Mother’s Day, it was not busy @ 15:00 or not as we could see Soon discovered Stella had gone and the previous land lady Was meet by a woman from what we could see sounding like it was a huge chaw working in a pub Asked for a pint was told when I have time ! I asked if we could get food was told have you booked, my answer was no, was told no tables available but there clearly was Got my pint and some snacks As people arrived it did fill up but not to all tables taken, no offering of food despite sitting at the bar On family arrived that nearly walked out due to there greeting by same person This confirmed it was not me or my state of mind despite being faced with to many negatives The lady had a purple T Shirt on and should not be any kind of host as she has spoiled it for the others who clearly work hard Big shame and was not necessary You need to sort out your personality issues or get out of being a publican Tony

Before I rant. The food is delicious. But.. This is definitely NOT a carvery. Avoid it. It's just a normal Sunday roast. They are very funny if you ask for seconds, considering this is a "carvery" because that's what a carvery IS. The younger staff (some of)are awkward when you ask about it. Honestly, like you are stealing their food and that it'll come out of your wage. Rude girl behind the servings area. Again, is acting like we are stealing and not paying. Unpleasant. Won't be going again.

An absolutely fab place every time we go there. Great food and service in beautiful surroundings inside and out. What more could you ask for?

Absolutely love this pub and have for years. However after a disappointing evening on Valentine's Day I have tried to get in contact with them via email, phone and Facebook to complain and been completely ignored. No response, no returned call. Extremely disappointed after having been a loyal customer for 12 years

Excellent food and service. Very clean . Staff attentive polite and smart Most enjoyable visit

Unfortunately I chose a bad time to go. Sunday 5.30pm a.k.a the final serving time. my date was 30 mins late and the staff were'nt happy. They do say on their website that if you are late to let them know, but only one of us was :). anyway, we got the remnants of the carvery and some rushed grumpiness. some of the staff better than others. Overall it was OK and I'm sure at lunchtime it would have been fine.

Went on Tuesday for their carvery night, which is all you can eat although it didn't really feel like it. You wait at your table until you are told you can go up. The big ticket items are like the meat, yorkshires and roast potatoes are served to you and you spoon the veg on. One guy asked for more roast potatoes and the server had to check with his colleague that was OK as they only give out 3 tiny ones. You probably could ask for more on a second visit but would you need to be called up again, just all seemed a little confusing after being told be the lovely Georgina that it was unlimited. Turkey was nice as was the gammon, beef very dry. Chocolate bread and butter pudding was very good indeed. If you look at my reviews I don't think I've ever left a negative one but people had told me this was good and I was disappointed.

A very poor excuse for a carvery. Only 2 available vegetables sweetcorn cold so not counting that! ... Shredded, dried out meat and a long delay in serving. 16 booked in for carvery so they knew on advance. No excuse for lack of meat and vegetables... Would I go again NO .

Really good work by the landlady and her team. The menu was sensible length and the food cooked properly - we enjoyed genuine home made. The staff were attentive and polite.

Save your money and go somewhere else. Unfortunately on this occasion we regretted visiting. Whilst I understand it is an old building we found ourselves so cold and actually sharing the candle on the table to keep us warm! The starters were all lovely however the mains did disappoint. My wife ordered sausage and mash, the mash was like it was mashed with a spoon and was so lumpy and zero flavouring. My daughter's lasagne was so bland and awful. My other daughter's Alfredo was amazing as was my Thornhill arms burger despite the bitesize bacon portion and small portion.

Lovely village pub,nice friendly welcoming staff,food was good,and it's dog friendly,which drew us there,staff even asked if we wanted water for our dog,and have dog treats on the bar,we will definitely be visiting again

Ist review removed. So here we go again. 10 min. Wait for drinks. Restaurant cold. Menu not varied. Do like eating a meal looking at 3 month old baby (6.30 pm) Not good . So left. Never again.

Restaurant cold. Menu not varied enough. Do not like going out for evening meal looking at 3 month old baby. Waited 1o minutes for a drink. Not good. Decided to leave. Never again.

3 couples. Had a lovely lunch. Excellent service and very reasonably priced. We will be going back.

From booking to service to food to staff..couldn't find any fault..amazing. Thank you....A party of 11 and we were all served together..everyone enjoyed their meals and great value

Nice pub. Food and service was very good. I liked the idea of server asking you to come to the carvery. The tables were a bit crammed in. However, overal experience was positive.

Service was awful too slow we had to chase after our meals twice

Went for a Christmas meal with friends and wish we had gone elsewhere. Long wait for food and drinks. Had to ask for them to take a drinks order which took ages to arrive. Then had to ask to order food. Took ages for starter and mains to arrive. No one checked if meal was ok. Had to go to the bar to ask for gravy as the meal was dry. Very average meal, not the Christmas treat we were looking forward to. I wanted a dessert but couldn’t face another long wait. I have eaten many times at the Thornhill but this will definitely be the last. When I paid the bill, which I again had to go up to the bar to do, I expressed the disappointment at the lack of service and quality of the food but the waiter wasn’t bothered at all.

Went with a friend on Saturday night 2n dec 2023, we asked what vegetables came with one of the main courses, girl said she didnt know,,, really? anyone who is doing POS should know the menu inside out, my fgood was served warm but ok, my friends food was dire, most of it was left on the plate and uneaten... took over an hour to get our main course, wasnt told there would be such a wait, the starter pate was nice but 2 very small bits of toast (cold) and a huge dollop of pate,,, Come on guys, sort the food and please train your staff properly because reviews like this matter to other people, 100% I will never return which is a shame because such a lovely pub...

The service was extremely slow, food was not at the standard we had experienced before , 40 minutes wait and it was not busy we were seated on opening time ,so no excuse, the staff didn't look happy very sad to see , almost to a point they had been moaned at by the management. The two lovely girls looked very sad and worn out and seemed to be the only ones doing the best. The desserts took as long as he main to a point we were going to cancel , they arrived to more disappointment, to what looked like a sloppy melted cheese cake , and burnt winter berry crumble with dirty cuterly. We complained to the barman to which he replied ...I will let the chef know . No change on the price still paid full price for something that wasn't worth it . I've always gone to thorn hill arms for various celebrations , I will NOT be back and will not recommend to anyone again . Very cold inside to a point we said with coats on and could wait to pay and leave . Very disappointed.

Leadership were condescending when I pointed out they had not provided space for our push chair. Very cramped. Over an hour waiting to be called to the carvery. Meat was like an old boot. No attendance unless we buzzed. Over 15 minutes to fetch a Pepsi.

We went to Thornhill arms for Sunday lunch with the family. My family as meat eaters they thoroughly enjoyed the carvery and the biscoff cheesecake pudding was a highlight for the table. From a vegetarian perspective, there were multiple options on the main menu including a nut roast option with the carvery. This was unfortunately were the meal didn't deliver as the nut roast was a poor accompaniment to the carvery. It was an overly sweet mixture of beans, raisins and Mexican flavouring which didn't suit the roast dinner. There were also some struggles receiving the correct food and drink options but this was due to a new staff member which can be excused given everyone needs to start from somewhere. We would happily go again but would choose our vegetarian option more carefully!

Poor service. Carvery Thursday shocking. Could not eat the beef so tough. Told the waiter he never said anything. No way we shall return. Pudding was very expensive and very small. We sat in the big room it was freezing. Damp walls. Had to keep our coats on. Sorry for being so negative.

There is a nice atmosphere here.The menu is ok.The member of staff who looked after us was really lovely! She was friendly, helpful and chatty.

A typical country pub/restaurant as you find in this day and age that serves a good quality carvery with great staff.

Unbelievably slooooooooow. Any sense or urgent at all would have been better than the total apathy we experienced.

Food not too bad, service not to good!!! Ten of us went there for my brothers 60th birthday. The service was very, very slow. What you think would be old more competent staff were anything, but!! Waited over 25 minutes for our drinks. As one of our group was not eating the carvery they said we would have to wait to be told to go up. After another half hour I had to tell them we were going to get our carvery and to bring the single order as soon as. Only for them said ‘sorry they had forgotten about the single dish and that’s why we’re not ask to go up!! By this time my patience had worn very thin, yet one of the older members of staff just wanted to argue with me, no apologies!!! Shocking!!! At no point did anybody check back to ask how was the food and again after waiting we had to ask for the plates then the empty glasses to be cleared from the table!! Will not be going back any time soon which is a shame as the food was not that too bad and some of the young staff were quite good.

The food was delicious, large portion sizes. It had a very cozy atmosphere and the staff are very friendly and helpful. The pub is in a beautiful area with lovely views to.

Really lovely carvery, going back soon

Don't think the staff know what they are doing. Dreadful service. Even though we had booked, and the girl could see the table she sat us on was not set, we eventually, on our way to get our Carvery, had to ask for the table to be set. At the Carvery I requested just gammon and was shocked when the girl placed two thin slivers of meat on my plate, not even full slices of the joint, just slivers, I requested more and she did add two more thicker slices. Think they were just too busy to cope.

The Thornhill Arms made a special anniversary a day to remember. Food, staff and service were excellent.

Superb food in a brilliant atmosphere. The staff were attentive and kind and the food was absolutely delicious - really fresh and tasty. Definitely recommend.

Very limited options, weren’t told they didn’t have certain things until actually ordering, brought wrong dish to table and left one person without food for over 10 minutes, starters were meagre, food was genuinely Wetherspoons standard and in some cases not even as well thought out. To top it off there was no recognition of how poor the service was and left the bill at nearly £300. All in all, hugely disappointing.

We arrived at 1pm for Sunday lunch, our drinks order was taken when we were seated. A work colleague also happened to be there at the same time, arrived 10 minutes after us We had waited 45 minutes and still hadn’t had our order taken. My colleague had his order taken, ate and left before anyone had come to take our order. We eventually had to press the table buzzer 20 minutes after ordering the starters, so now over an hour after arriving, a lady came and told us one of the starters wasn’t available so we had to reorder We had asked if one of us ordered off the menu that we would still eat together if the rest of us had carvery and they assured us we would. They brought my dads meal then told us to go up to the carvery, which was a 15 minute wait, so my dad had ended up eating alone at the table and then had to watch us all eat. No one came to top up drinks the whole time we were there, we ended up going to the bar, which we don’t mind but a heads up would have been helpful as we had sat around waiting and wondering for ages The food was okay but nothing special, definetly not worth the 2.5 hours wait for 2 courses. Overall service needs to be improved.

Lovely evening meal. Would recommend

Nice snack with very helpful member of staff, will be returning

A lovely evening with family catered for 9 . Lovely food & staff are lovely too Thankyou everyone

Really good food. Lovely location.

We have just left Thornhill Arms after a not very nice lunch 1st time out in a good while.Food wasn't up to what we knew was usual standard. However what made it worse was when we pointed out the problems with said meals.Waitress/owner as not sure who she was..Looked at said meals said oh yes then left no appolagies nothing.When we went to pay Person behind bar(still not sure if owner)said she had no idea of our complaints.Admitidally She offered some sort if recompense,which I would have taken but Hubby was too polite..Certainly at their prices and what was served up we will definitely not recommend or return again.

If you want to go for dinner, don’t go here. We booked a table of x9 3 days ago, Service was horrendous taking an hour to get 1/3 of the food out ( which was wrong ) then the rest arrived 30 minutes later. The waitress split Ketchup all over the table, couldn’t get served a drink, I had to take everyone’s plate off the table, wasn’t asked if we would like any starters or dessert, even the bill was completely wrong - it was simply something out of fawlty towers! We will never be going to Thornhill Arms again. If you are looking for somewhere nice to go, go elsewhere. If this wasn’t a family event, we wouldn’t have paid a thing.

The carvery was bril when we finally got it. We were shown to our table, the waitress took our drinks order, after 10 mins we finally received them, 20 mins past our booking time we were told that we could get our carvery, the waitress cleared away the plates and bought us the dessert menu, after 15 mins we were still waiting for the waitress to take our order, so we got up went to the bar , paid up and left, 2 of the waitresses were just standing in the other room talking, as thou they weren't intrested

Beautiful beer garden out back. Went during the day and had some amazing views to look at during my sunny visit. Didn't see any lights so bot sure if they already do this but would look great all lit up in an evening. Friendly and quick service. Didn't have anything to eat so can't comment on the food. Overall it was a lovely little pit stop on our bike ride

Excellent lunch - very tasty - good portion size -friendly service.

Had the pleasure of celebrating 🍾 our grandson's 18th birthday on sat. Such a beautiful venue, brilliant staff and wonderful food. Will definitely be going back.

Absolutely amazing Sunday dinner, they have the coolest table service and avoids overcrowding at the carvery. We'll played Thornhill arms you have well and truly outdone yourself.

Went today for a birthday treat,food excellent,very friendly staff,would highly recommend

Lovely pub and great food. Nice decor and allows dogs

We booked for 7.30 and arrived at 7.20 and were shown to our table a few minutes later without being able to order drinks at the empty bar We were told they would come to the table to take our drinks order later. 15 minutes passed - no one had arrived so I went back to the empty bar to order drinks and again was told that the drinks order would be taken from the table. Eventually, a clearly overworked lady arrived to take both our food and drink orders. She started by stating what they didn't have. Beef lasagne, fish, and one other dish which I can't remember, and although the menu had a large burger section - they had burgers but no brioche buns to put them in. My wife had intended to order beef lasagne and didn't fancy the veggie one, my friend's wife wanted a burger and couldn't have one. None of us fancied the pie or other dishes on offer and so we politely informed them that we would leave and find somewhere else to eat which we did. There was no apology for the lack of menu choices which we had intended to choose and they didn't seem to care if we stayed or left. We won't be back.

We had afternoon tea, the food was very tasty, lovely sandwiches, cakes, sausage rolls and scotch egg, the staff were attentive and friendly, we are returning for lunch

Had afternoon tea here. Food was great, staff were attentive and friendly

The carvery was really good and the service too. Not keen on the bland pop music in the background.

Shame they don't let you help ya self to to the roast potatoes.

We visited on a Sunday, to have the carvery. We had been out running errands all over, and realised it was late and we were starving, we found the pub on google and decided to give it a try. It was getting on to 3:30 when we arrived, so we thought we’d have missed the lunch rush. When we arrived we were met by a young woman in her late teens and an older lady with short grey hair in her 60s(?). The young woman greeted us and was polite, softly spoken and professional, the older lady was flat rude and clearly didn’t want us to be there. She fussed about what an effort i’d be to accommodate us, but ultimately told us we could have a table but in a short sharp snap told us we should have booked on a Sunday… what are we supposed to do with that information now we are here? Either you want our money today or not, because with a welcome like that, who would go back? I worked in hospitality for many years, across various types of restaurant and pubs, and I’ve worked with people a quarter of this woman’s age who had more awareness of how to treat people. To make a customer feel so unwelcome upon entry, and then also to stand about by the customers toilets clearly bemoaning customers begs belief! Such an unpleasant and uncomfortable experience. We were sat in the bar surrounded by empty tablets, with only one other table with guests eating. So the accommodation had already been made for these, and there were several tables still free, WHAT WAS THE ISSUE? The young woman who served us was lovely and friendly, as was another young woman who took our drinks order. No one told us we had to be called up for the carvery, it was printed on the bottom of the menu and luckily my partner was paying attention as i was confused as to why we were just sat waiting. It was a fairly long wait to be called up but the carvery was okay. The meat and the nut roast option were good, but some items could have been better (the roasties were over cooked, and the red cabbage was smokey which was not to my taste as all). Over all not good enough to out shine being made to feel such an inconvenience. We would have given 3 stars, but since visiting we’ve been told by friends, and seen other reviews, about this rude older lady. This means its regular, management must be aware of it and clearly don’t care enough to sort it out! With that in mind, we don’t think the business deserve leniency in a score and so, our honest review is 2 stars.

Shocking service from staff! Food nothing special and rather over priced for the portion sizes. Avoid if looking for a nice place to eat without leaving hungry!...

Good service, pleasant and polite. Restaurant well kept. All let down by the very poor fish cakes. Frozen, brought in rubbish. Shame. Spoilt the place completely .

Went for Sunday lunch,place fairly empty-asked to be moved nearer to the carvers as had a hip operation. Waitress came back after a while and said that it wasn’t possible despite there being lots of empty tables in all rooms! Food was ok but for some reason there was no crackling on the pork, why? Left after an hour, still lots of empty tables- what sort of booking system doesn’t allow some flexibility to move two people who were regulars? Lost two customers as we won’t return.

Good food value for money and great service

The Thornhill arms has always had a reputation for good service and quality and our latest visit didn’t disappoint. The staff are friendly, the food is good quality and not overpriced. I particularly liked the fact that we were not ripped off for our soft drinks which is common practice for many restaurants and pubs. I booked our meal via the “open table” app which made the whole experience very easy.

My family went to the pub for Sunday lunch, the food was good, the atmosphere was good however the service was not, we were served by a bunch of children who clearly have not been trained to communicate effectively with other humans in this environment. Child's meal came out piping hot which was not ideal. If they sort the staff out then I'd have given it an extra star

Myself and my husband attended the 1920’s nursery mystery evening last night It was amazing, beautiful 5 course dinner, great atmosphere, event was well organised, incredible staff Would highly recommend! I am a vegan and the food was awesome, my husband is vegetarian and he says his was awesome too! Thank you for a great night we will be back!

Nice pub. Have been a couple of times. On last visit food very average. Salad very limp and not fresh, steak sandwich was cooked nicely coleslaw was again very limp! Nice friendly staff.