The Works in Aylesbury Vale

Service great food came out in a timely manor the Works breakfast 👌 highly recommended and will be returning when backnin the area.

I've been to The Works in Aylesbury many times over the years and for various occasions. Even when it's busy, customer service and the quality of food has generally been strong, as the other reviews show. I would say, however, to avoid delivery from the restaurant (mostly because of Deliveroo's fees, the fact that you're likely ordering ice cream and there will naturally be a wait, and because the atmosphere/presentation add a lot to the perceived taste. Unfortunately, my mother and I did not make use of any of the anniversary deals going on. We drove from Pitstone to the restaurant on Friday evening, to be told that they were closed from 5-8pm for a private function. We wish we had seen this advertised online, not just because we would have liked to make use of the 2 sundaes for £10 deal they had on but also so we could save on fuel costs and have eaten elsewhere. It was really saddening because we arrived around 6pm, which we expected to be a busier time and so hadn't considered that a staff member at the door would have told us that there was a private function. Either way, we did not eat at The Works then and I don't know if I'd like to return in the near future because of this. However, I can say that the waiters are very accommodating, the food has been tasteful and the sundaes to a good quality.

Great experience with quality food. Noticbly young staff and a friendly ambience. Would highly recommend The Works.

Food was great, service....not so great

Ice cream was good, lots of choice. We arrived late in the day so they were preparing to close.

Friendly staff, good food, good value.

Definitely going back again to try more things. Staff was very friendly

Came here with my family last night, i had a waffle and some sorbet, it had perfect service and a really nice atmosphere

I came in on a sunday and whilst it was busy all of the staff were very friendly. The restaurant was clean and service was efficient. I ordered some nacho boxes and children’s waffles for my daughters. The nachos were amazing and full of flavour, my daughters will not stop asking for us to come back so I assume they enjoyed their waffles too. Will definitely be returning.

We love the works and have been regular customers for some time. Sundaes are delicious and we love some of the new additions to the menu like the pancakes! One small point of improvement we would suggest to management is to avoid having a manager sat at one of the tables completing work and instructing staff- we've been sat near the manager on two occasions we've been here and although the relationships between staff seem really positive and friendly it does affect the atmosphere to hear about shift patterns and staff taking breaks etc. whilst having your sundae

Over priced bland flavoured ice cream and the automatic adding a service charge takes the p

The food was amazing as usual, generous portions, this is my new favourite place to get takeaways from, I have ordered 3 times in a row and I haven't had one bad meal.

17 out of 10! My favourite place to go for crepes! The smores crepe is the best; good portion and enough chocolate sauce! I always go here for dessert!🩷🩷Thank you Callum for great and friendly service too!

Unfortunately came with onions even though requested they were removed. Other than this was fabulous.

always great tasting food from the works always generous portions, would highly recommend

Love going here. Coffee is the best in aylesbury the gelato is amazing. A little pricy. But still so worth going

It was ok, but the atmosphere could do with pepping up a notch. The food was ok but I didn't have the desserts. I know the ice creams are first class.

I recently visited The Work with friends and was thoroughly impressed. The service was excellent, prompt, friendly, and attentive. The selection of desserts and ice cream was extensive, offering plenty of choices to satisfy any sweet tooth. The decor is unique and adds a special charm to the ambiance, making the experience even more enjoyable. Despite the high quality, the prices are reasonable, making it a must-try spot. I’ll definitely be returning in the future.

We visited here for lunch as a group of three adults and two children. We were quickly shown to our table and given menus to order. Service was friendly but there were some issues. When our order was taken we asked for some crayons for the kids as the children's menu had some colouring and activities on there to do. Our waitress said she'd get some and then never did. We asked another member of staff who bought some drinks over who then did go and get some for us. Likewise one of our ordered drinks never arrived and we had to ask for that when the food was bought out. Aside from these issues though, service was fine and fairly quick. After eating here the overall consensus was The Works nails the sweet options on its menu but the savoury, not to so much. Whilst the strawberry and mascarpone French toast was genuinely beautiful, the eggs benedict on a waffle was fairly average. The Ice cream (and milkshakes made from it) were very creamy and flavourful, but the kids mac and cheese was inedible to the 7 year old in our group who ordered it. After tasting it, it did seem to be packet mac and cheese, the sauce was quite powdery and bland. We all agreed we'd probably come again for waffles as a treat brunch or an ice cream if passing on a sunny day but I don't think we'd go for a proper meal again. The total bill came to around £75 which we thought was quite expensive for the experience we had.

Loved it. So happy Works deliver :)

The restaurant is really good for its ice cream and that’s what we went there for, however the service seems to be profile oriented. We went in around 11:15am and the restaurant had only 1 family in and even though there were a lot of table at the front available, when we pick a table, we were told it was not ready. When we asked what table was ready. We were given a table at the back in the corner. Not sure why because the table we asked for, was given to another family of the same size. We felt we were not treated fairly even thought we also paid for our food.

Deliciously good. Nice portions. Like in America. Huevos rancheros

missing items from order. Ice cream missed out

Absolutely brilliant service, such care and attention to make sure we were OK (mobility issues), gentleman who looked after us a credit to the Company, such standards reminiscent of 'good old days'. Would definitely recommend

Really great food - it shouldn't work but the mac and cheese waffle! 👌 Our waitress was lovely and went out of her way to make our birthday brunch special, including letting us leave quite a mess from the kids!

Ice cream missing with waffle, paid extra, second time this has happened

Great food, nice range of options and flavours. Very filling and enjoyed the atmosphere. Service was polite and very accommodating to our group. Would definitely recommend for a family event or just a casual meet.

Always so welcoming and food is delicious. Went for birthday brunch and received free bucket of ice cream. Was super nice x

my order has not been delivered to my address. my order has been delivered to 20 stour close not 29 Tamar close. the owner did tell the delivery driver this but he did not listen to them. I would request a full refund

Paid £20 to get some kind of paper sticker inside waffle

Very good at providing alternative foods for someone with an allergy and they were very understanding that it took so long to order the food.

Amazing! Ordered waffles and they were so delicious, the staff were so helpful in finding vegan food for my family and they gave amazing service! 🥰🧇🥞 definitely recommend! 🩷🩷

The staff are always a delight here! I came in for a good ole gingerbread latte with cream and around 5 mins after I sat down, without even saying a thing a member of staff came over with a tub of extra cream as he felt as though he hadn’t gave me enough. It’s the small things. Made my day.

Late and completely wrong order arrived - the works wouldnt sort even though our order was still with them

a fantastic place, my family and I enjoyed it.we recommend it

This place has always been nice to go to. The staff are nice and don't rush you to go and there is a variety if food/desert options. If its your birthday and you've signed up to their mailing list you get a free birthday sundae which you can use within 1 week if your birthday so great if you want to get something but spend much. Its a little expensive but the chances of you leaving with any item and still feeling hungry is incredibly low. There is often kitchen roll on the table to clean up the mess you make and a bucket you can put on your head for fun 😁 I'll keep coming here as people keep getting me vouchers

Went for their bottomless brunch. Absolutely brilliant food and incredible, friendly service. Highly recommend!

Visit for a birthday meal and was a little disappointed with the changes to the vegetarian options on the new menu. Gone was the Billy Goats Gruff option to be replaced with a mac and cheese, which was very stodgy in comparison. The Caprese option was nice and definitely looked healthier than the very beige mac and cheese waffle. Always a nice atmosphere and lovely staff, and still the best for a sweet treat, but will probably consider somewhere else if looking for something savoury and vegetarian.

was late and food was cold, ice cream had melted so hardly any left in pot, coffee was cold and nachos were chewy due to being left in the liquid of the food.

Went with my lovely daughter Catherine and had a particularly nice Capaccino coffee, and some exceptional, creamy ice cream..chocolate, lemon meringue and biscotti ice cream. Would recommend!

Tasty waffles, very sweet strawberry sauce, but I guess that's what you'd expect. No oreo `bits` in the ice cream, which was disappointing.

The Works in Aylesbury is a fantastic dessert spot, offering a variety of delicious treats served in crepes or on waffles. Logan’s courtesy elevated the experience. Despite his youth, his chat made the visit enjoyable. Recommended!

Friendly service. Waffles on the thin side in my opinion as they are quite airy and did taste like out of packet mix as opposed to freshly mixed but it was edible and not too sweet. Kids option still on the pricey side considering it’s only half a waffle served instead of a whole one hence why I knocked out a star. Strawberries were fresh and tasty. Cappuccino and latte both tasted the same which was disappointing. Vanilla ice cream was good. Lots of seating with high chair available. A good varied menu.

Meal wasn’t delivered so can’t rate quality or delivery time

Went straight into the bin, horrible food. Delivery guy was good and on time.

Absolutely disgusted by the staff!

Absolutely awful staff prices are overpriced and the milkshakes aren’t even good

Zero stars would be preferable! Overpriced & inedible food. Rude staff & owner.

Dreadfully poor excuse for edible food - how difficult can it be to get Nachos right? Apparently it involves cheap Nachos, a miniscule amount of cheese, and freezing cold toppings...all cheese solidified and tasteless.

Nice place, bit pricey but good quality

Great place to visit for home made ice-cream in a variety of flavours, very kid friendly and accommodating, often come here with the whole family and everyone has a great time!

My order arrived missing an item, but I couldn’t report it as there was no option to do so. I ordered a Sunday with a waffle but the latter didn’t arrive. I could report that the Sunday didn’t arrive but nothing else.

The restaurant is in the town centre, very convenient. We had breakfast items and coffee, the menu is extensive and plenty of choice. Staff were friendly and helpful. However it did not seem to be a very cosy place, with lots of bare wood etc.

Great expresso martinis on happy hour discount 👍

Great tasty ice cream but there were some people in there who were just ordering plain vanilla milkshakes. Who does that?! Letting people in like that let's the place down :(

The BEST place to go in Aylesbury! Their French Toast is the best around! Their coffee is good too.

The food is amazing the staff are extremely friendly and helpful and the portions are a perfect size and the prices are good value for money.I am definitely coming back.

Paid for a Flake. Wasn’t with the delivery so disappointed, otherwise fantastic!

The driver was nice and the food was great

Nice and clean quick friendly staff too many things to choose to indulge on.definatly worth a repeat visit and repeat and repeat...

There's something very cosy about 'The Works' - a lovely atmosphere and really friendly staff. I only popped in for an ice cream, but it was delicious!! I'll certainly be going back.

Really kind and helpful staff. Lovely food and drinks. Thank you!

If you’ve got a sweet tooth, fancy some sweet treats or you just want some great food topped with some great service head here! We were greeted and served by Sydney who confirmed how many of us there would be, took us over to a table making sure of any allergies and if the table was ok before seating us and passing us the menus (including Christmas special menu) Sydney was super friendly, really helpful and knowledgeable about the menu and also had some great recommendations all whilst maintaining that fabulous smile! Absolute asset to the company, should be feel really lucky they have such an employee within their team that is so dedicated to providing the customer experience to the highest standard! I had the Apple and Cinnamon waffle paired with a Biscoff shake (MEGA) absolutely wolfed it down, one of the best milkshakes I’ve ever had and matched with the waffle it was the perfect combo for me! Overall cleanliness - the place is obviously kept under good strategic team planning as the place as it reflected in how clean the restaurant and facilities were. I will definitely be back as the customer service alone was inviting and made us feel welcome as soon as we got through the door! Thank you Sydney! Highly recommended place to visit for any local or visitor alike!

We got a delivery the other night when it arrived the order was missing my daughter ice-cream I gave them a call they sent then order out straight away and somthing extra making two very happy children. I believe the lady I spoke to on the phone was Georgia

Beautiful dessert, fast delivery, one star less because I didn’t receive my whipped cream :( other than that yummy.

Delicious as always, thank you.

Been here a few times for ice cream and waffles which is always amazing so decided to give their new christmas wreath making event a try. It was brilliant. Rob was brilliant and showing us what to do and helping us when needed. All the provided materials were wonderful. Plenty to go around. Fantastic evening, fantastic place, overall great experience.

We went for the christmas wreath making and we did absolutely love it! We hope we can come back next year!

Overall good experience. Bit expensive.

Excellent driver, excellent food

Not as always. Loads of chocolate sauce is missing, items just threw in the box. Made in rush or by inexperienced hands. Of course during the delivery they may have fallen on the bottom of the box, but then they should be dirt of chocolate, not in this case.

Love it :) great service and ice cream

Ryan was very smiley and attentive, with good recommendations. Brilliant service. Amazing food, big portions. Would highly recommend.

Went to The Works to celebrate our 4 year old granddaughters birthday - everyone loved it! From the 4 year old to the 80 year old. I had French toast with maple syrup - amazing! Mom isn’t fond of pancakes or waffles - no problem they made her a bacon and egg sandwich on brioche. They made the birthday girl feel very special. Warm and friendly - the atmosphere and the staff. Thank you.

Ryan was lovely and attentive to our table, food was to die for! I came with my Dad, 7 year old son and 12 year old daughter. All enjoyed their brunch!

Great food and service. Shame about the music. The place is full of middle aged women and they’re playing Dizzee Rascal at 3000 decibels.

Absolutely love this place. Guys at this place very friendly too. Nice atmosphere...

Never answer phone dont bother with this

The works is a favourite of ours and we often ppp in for Sunday pancake breakfast treat. This time we decided to order in as a pre wedding day treat. And it didn’t disappoint. Pancakes and waffles cooked to order with an amazing array of toppings and flavours. And omg the ice cream. Devine. And and and. You can buy it by the ‘bucket’

Really nice brunch. Large portions; you won't go away hungry. Very good service; friendly and attentive. We didn't try the sweet menu but looking forward to another visit to give those a go!

Great friendly service and great selection of deserts. We were a table of eight and all our order was served quickly and at the same time.

Best icecream in Aylesbury. We had excellent customer service by Ryan. We highly recommend the place. Thank you, You made our day

We had a lovely time with very filling crepes. Our server 'carrot top' was friendly and respectful!!

Great selection of ice creams and specials. Everything tasted so good! Staff fabulous. Ryan was our server, we had great service.

Had a great time Millie was really helpful, we had a great time would highly recommend anyone to come here

I had high expectations due to the reviews and it was not great. The strawberries are soggy which ended up making the waffle soggy and mushy. Ended up being unbearable to eat.

Staff are very kind and professional. Food that I've had so far is amazing. The only thing that would make the place better is serving "hardened milkshakes".

Lovely evening out! Amazing customer service, was served by Ryan who we couldn't fault, very kind and helpful

We order deserts for take away and Amelia was fantastic, she's kind and took our order immediately. Love this place, delicious ice cream and waffles

We had a lovely time, the staff , particularly Amelia were very courteous and attentive. The desserts were delicious and the service top notch. Will definitely be visiting again

My partner and I visited the works spontaneously on Saturday 16th after having a pretty bad day so far and looking for something to cheer us up. Start to finish absolutely perfect. We were served by Ryan who was so lovely, engaging and humorous and made us feel instantly welcomed and relaxed. He explained the menu thoroughly and our food and drinks arrived promptly. My French toast and my partner pancakes were some of the best we’ve had in such a long time, clean plates all round. We had two hard shakes also (well needed), which were absolutely delicious! My partner had a scoop of kinder ice cream to go and the manager and Ryan very kindly offered me some pistachio also, which was thoroughly enjoyed and so appreciated after the bad day that we had prior to our visit. Turned the whole day around. So thank you so much. We will definitely be back and would thoroughly recommend x

The food was ok,i would say portions were a bit small and it would be nice to have more choice on creeps and waffles, but the service was great,i am not sure what is that guys name who served us it was Thursday evening, anyways you wont experience service like that often, he was very kind and had great energy.Thank you.

Me and my boys love to come here for milkshakes, ice cream & waffles. Great service (esp Ryan), friendly atmosphere and good food. Highly rec this place!

Quick, friendly service. Visited on a weekday at 3pm and received food within 10 minutes of ordering. French toast with salted caramel & banana (see photo) was amazing. Its not cheap but you're paying for a quality dessert. Great treat!

The food is great, the service is really good. Sometimes the volume of the music could be slightly lower. Everyone is really friendly.

Had a lovely evening. Service was great and food was excellent 👌

Hotdog was delicious, milkshakes eat in town! All in all a very good experience!

Delicious desserts, as always, thank you

Frequent visitor. We love their desserts and the feel of the place. The Ice cream is amazing! Noticed slight dip in service when we last visited, such as staff talking loudly amongst themselves near the tables about their own interests so it was hard for us to hear each other. Also we were asked to pay mid dessert and have never experienced this before. But overall lovely place and nice stop and may have just been a one off. Would recommend.

Wonderful lunch and ice cream making experience for our team away day along with a successful escape from the escape room.