Based on 63 opinions finded in 1 websites
Based on 63 opinions finded in 1 websites
Nº 270 in 359 in Blackburn with Darwen
Nº 41 of 49 British in Blackburn with Darwen
Opinions
Actually ordered a takeaway from here last night for the first time. Thought the prices were a little high but as it's a restaurant first I expected that. Ordered 2 currys, 2 starters, nan bread and poppadoms. I never eat a full portion of curry so usually throw it away as I don't like left overs, however this was so good I ate the rest this evening. So tasty probably the best curry I've had in a very long time and the first time I have ever finished it the day after. Will be ordering again for sure.
caroline shannon . 2024-06-03
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Great food. Attentive staff. Nice atmosphere. The menu was varied and food freshly cooked, reasonably priced and well presented
Andrew F . 2023-12-01
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MAIN POINTS: • Food Is Lovely •service Is slow and dismissive •manager was rude •not enough staff •lot of people complained whilst we were there. •kebabish is nicer and jaan's bbq BELOW IS A LONGER, IN DETAIL SERIES AND EXPERIENCE OF EVENTS. 👇👇👇👇👇👇👇 Firstly, I went there for a special occasion for one of my family members and to be very honest, the experience was horrendous. We were on route to Blackburn (to another restaurant actually, Jaans BBQ) when we decided to ring the woodlands and ask them if they had a table free for six. They said yes. When we got there we were greeted by a very happy man who directed us upstairs to our table. We gave our order which was a tawa which included 3 naans and then we ordered a jug of coke and a jug of raspberry mojito. To be fair the food did come quite quick and was delicious. However, we ran out of naan and ordered 2 more for our curries. By this time, we had nearly finished our food. We must have asked for our naans four or five times and by this point we hadn't even received our drinks yet. Our mouths were burning from the food and we had nothing to cool it down with. My father asked a waiter a few times and he had no idea what to do. My mum then went downstairs to ask about our missing food. She was met with a man who told her off and asked if "she still wanted it"!She said yes. By this time our curries had gotten cold and our mouths were in need of some drink. After around 4-5 minutes the same man that met my mother came and aggressively put our two naans on the table. We asked why he chucked it and he replied that he didn't. He then gave my family and in particular my father a lecture about how "he" had 50 customers and was very busy (why don't they have more staff like kebabish). He then carried on saying that there was a massive cue for naans and that "it was our fault" that we didn't order enough in the first place!! How many restaurants have I been to that I have ordered naans mid eating after we had finished the first orders of it. This man kept referring to my mum as "she" and pointing at her and getting very close to my sister in his phase of anger who does pardo and prefers her distance. he then asked my father if "he wanted something for free" and said that "he was looking for things to point out ". Then, after a back and fourth argument, he said he'd give us the drinks for free. We then left and my father went downstairs to complain and ask for the manager. He talked to a woman at the front desk who said that she can't give us the drinks for free but she can give us the naans for free. She lectured my dad saying that it was probably in his fate for this to happen. My father tried to explain that uncle said he'd give it us for free. She then called him and he said we couldn't get it for free. He asked if "we drank the drink" and my father replied yes and he said we could get it on the house due to all the messups they'd done. He then shouted and pointed "just give it to him!!!" And my father replied that do you know what keep your money and I hope you stay happy with it. He said he was never coming back with his family and he wouldn't see us again. This man then came outside and tried to give the money to my father.my father said no.
Roving48813680073 . 2023-05-13
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Food was good as always but the guy on the Cash counter put me in a situation to give him a tip which i felt greedy and him personally did not deserve.
mohmed P . 2022-01-30
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The food was exceptional. Loved every aspect of it as well as the taste. The food took over an hour and half to come out which was disappointing but I'm planning another visit as I enjoyed the flavours so much.
Mariyam L . 2021-05-10
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Its important to note that when I booked my table for 6.30pm on a Sunday, I was advised that they close at 8.00pm but they would still take late bookings as they do a roast on a Sunday and the service is really quick. After arriving at 6.30pm, we ordered at 7:00pm. It took them until 7.40pm to get the food out to us (we ordered simple roasts) when the restaurant was closing at 8:00pm. There was another family across us who ordered 10 mins BEFORE us and got their food five mins AFTER us. The staff struggled to explain why there was such a delay. The food was nice when it finally came but at that point it is difficult to judge fairly as everyone was starving. I wouldnt return in a hurry and would advise anyone that if you want good customer service, this isnt the place to go to.
SD290360 . 2020-11-03
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Welcomed very well by waitress was very friendly and seated us immediately. STARTERS. Chicken wings were not cooked proper but manager argued they were because chef used a probe. Waited forever for the mains which were mostly ok. Son got raw vegetables with his lamb rump I’m sure they were supposed to be grilled. At this point we thought just eat and go. Not coming again this is the second time I tried this because it’s local to me both times left very disappointed.
TheBeardwood2020 . 2020-11-01
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I visited yesterday with my mum and ordered the afternoon tea. There had a promotion on so I decided to book. The afternoon tea was amazing with different flavours. The coronation chicken was amazing and the pulled lamb was. It was so filled! The service was amazing the young lady who took us through was so pleasant and gave amazing customer service (my mum loved her as she thought my mum was my friend, made my mums day). The Asian gentleman came and asked if we needed anything and the chef was so pleasant and really friendly, was nice to see her make the food. We are definitely coming back for the roast dinner soon!
Saniya_umar . 2020-10-25
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Just in the car on the way home from dining at The Great Chase for a birthday meal and honestly, everything was incredible. The staff were so friendly and made sure all our needs were met - both our kids age 4years and 10 months were served lovely food. We couldn't fault a single thing about the food, the quality and flavour was perfect, served hot and quickly. Lamb chops were cooked perfectly and also loved the lamb shank. The mille feuille was the best we've ever had. Thank you to the staff for one of the most incredible meals. Will definitely be back.
samiya k . 2020-09-09
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The food was good but we will not be returning. The Chase is massively over priced and the food and service were OK but they need to remember they are in Blackburn not London. My food wasn't that hot either just luke warm. My bill for 4 Sunday roasts and one drink each was over £120 😩 the week day menu isn't much better either. They need to amend their menu and prices ASAP or they won't be in business for long like the Woodlands!! Disappointed.....
kingk146 . 2020-08-30
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If I could rate less than 1/5 I would Booked table for 9pm Did not get food until 9:45pm, but they served us the mains and forgot the starters The waiter asked what we would like to do? We said we shall have our starters and for him to arrange the starters. However the 3 out of 5 mains were cold! They took the cold mains back and said we shall make some more and another 40 mins later we decided to walk out and had enough. 3 course meal ruined due to poor service and cold food. On exiting the waiter/partner Harvey tried to charge us £85 for drinks and mash sides?? After 15 mins of negotiating this got reduced to £50.... for 5 SOFT DRINKS, 2 mains Ruined my birthday meal DISGRACEFUL Do not go here and ruin your meal or time
naveegator . 2020-08-29
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I can't believe my experience at the great chase. I was expecting great things with exquisite food, and i still can't believe how awful it was. The lamb chops were vile, the pan fried cod was one of the worst things id ever eaten, the steaks were 3/10, i actually can't believe how poor the food was, i still feel sick thinking about it. We all tried every drink on the menu and not one of us liked our drink. We were all disappointed and confirmed we would never come again, neither would we recommend. If you like food and are a foodie, id go somewhere else.
Aisha_1991_1 . 2020-08-25
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We had visited the Woodlands when it first opened and didn’t bother returning as the prices charged did not reflect the service or the food. However since The Great Chase has opened up at The Woodlands, we visited yesterday during the eat out to help out scheme. They were serving roasts only, which we were told at the time of the reservation. We were seated right in front of the kitchen and this meant we got an insight to all the food being plated up and the chef spoke to us and even offered to take a photo of us, which was such a nice and personal touch. The roasts arrived quite quickly, considering the restaurant was busy for that time on a Monday. I ordered the chicken roast which was so juicy and my husband ordered the lamb which melted off the bone. The gravy was flavourful and the trimmings did not disappoint. The portions were generous but that did not stop us from ordering dessert. We ordered a hazelnut mille feuille and a dark chocolate fondant; neither disappointed. We both agreed that we’d visit again and we’d definitely have to return to sample the normal menu. Yes the prices are a little on the expensive side but the quality measures up in my opinion.
izakazar . 2020-08-18
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I visited the woodlands with my family - the decor is stunning throughout. The staff work extremely hard you can see the chefs non stop working from the open kitchen and it was a busy night. The waiters also provided outstanding service and were very friendly and professional! The only recommendation I would say is have a few more familiar items on the menu. It would be so fantastic to have a few Indian dishes too. Also changing the desserts around week to week would be great!
Sweetchick22 . 2020-08-13
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Poor quality food & service even worse. Food came at different times, orders were mixed up. Prawns sigh daal ??? What is that about! 5 tomorrow half cut with olive oil dressing £7 ??? Uncooked klamb chops? Dry lamb shanks!! Uncooked apple crumble, overcooked chocolate fondant, cheap ice cream and no coffees! Soggy @tripple cooked chips" The list goes on.
sara19khan19 . 2020-08-09
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Visited couple of days ago with the family, got table very quick, ordered the lamb shank and found a piece of plastic, i was told this was a piece of the born, I should’ve challenged it there and then to be honest, this was the only downside, otherwise food was good.
Farhan S . 2020-08-05
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We visited yesterday on the government offer. The presentation of all the starters was amazing. However the lamb chops were tiny and The chips were over salted. The lamb main dish was very dry and could really have done with a sauce or gravy. The...
hamdyateeq . 2020-08-04
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Me and my family attended the soft opening for The Great Chase at woodlands and wow, what can I say?! Absolutely fantastic from start to finish. The service was exemplary and second to none, food absolutely delicious as were the Pineapple Express 3 of us...
Rafiah D . 2020-07-26
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We went to the soft launch of The Great Chase at The Woodlands and we had a 5 star experience. From the moment we stepped foot into the restaurant we were welcomed with a nice greeting and lovely vibe. Our table was ready for us...
590karishmac . 2020-07-24
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Went to dine with family Expectations were high according to the website but We were deeply disappointed and wowed never to return again Food was so salty especially the chips for the children we had to return twice and the sauces over the main adult...
happyandlucky . 2020-03-09
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Horrible experience. The food was pricey but this normally isn’t an issue if the food was up to standard. Portion sizes were ridiculous for the price and all the food was pretty much bland. On top of that the chef was loud and patronising to...
KyraKam . 2020-03-07
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I have visited the woodlands on a few occasions and it Has been hit and miss. I have never done a one star review but it is truly deserved on this occasion. My most recent and last ever visit was on Wednesday the menu had...
Shas611 . 2020-03-05
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Overall ambience is good, however very disappointed with the food portions and the price you pay. 4 prawns for £9. £13 for fish and chips. Sorry wont be going to this place again.
Anver P . 2020-02-15
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Went here for my birthday! Wasn’t disappointed at all... We got the chicken tempura with the black tiger prawns! Tasted absolutely amazing. We then got the black angus steak which was also cooked to perfection. A well presented lovely restaurant!
Thebestreviewsz . 2020-02-05
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Booked this place for a group of us to go for dinner but it was the worst dining experience I have had in a very long time! We asked to change the time of our booking they said they were full but when we got...
ClaireUS1 . 2020-02-03
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Awful and a waste of money! We booked this place all excited for some nice food, boy, were we wrong!! We booked and got seated, we received our menus 15 minutes later in a half empty restaurant. We were then told that they don’t have...
KPeterson211 . 2019-12-25
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Rang to book for 9 people. They said they were full. We then decided to change our time there was 1 other table in the restraunt but they were “too busy” to have a table for the time we wanted. Anyway waited 45 minutes for...
Rosiess1 . 2019-12-18
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I have visited the Woodlands on three occasions. The manager is the greatest asset of the establishment as he ensures to go out of his way when the service/ food lacks the expectation of the diner. When visiting on a busy Friday we were seated...
harooj . 2019-12-08
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It was a terrible experience ordered a burger which we clearly stated to be plain but still put a sauce in it and was sent back but still charged me The manage lacks of customer service skills I would not recommend this place at all...
rava777 . 2019-12-08
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Last night we was looking for somewhere fancy to eat out, we came across Woodlands and oh my how I’m glad we did! The food was exceptional, the service was quick and the staff were super friendly. I was thinking we would have to travel...
jessDT6228IM . 2019-11-02
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First of all, your waitress gave us the wrong menu and had no clue what dish was offered. Only after taking our order, had she realised she gave us the wrong menu. Therefore, we had to reconsider our options which was mind boggling. I was...
nahida_begum16 . 2019-10-06
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I expected this to be 10/10 and it was at least that. Every single course was spectacular. The staff were very friendly and helpful from the manager down. Best samosas chaat and fish and chips I've ever had and the sticky toffee pudding was to...
UmerAyyaz . 2019-09-18
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What a hidden gem found today in Blackburn, my friends have been recommending me to go and visit this venue for a few months now and today was the big day and wow what a memorable visit it has been, excellent customer service at the...
Junior1103 . 2019-08-26
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Nice modern and clean, the atmosphere is very nice and the staff are very friendly, polite and nothing is too much to ask. The food is different hence the fine dining name however it does not cater for you if your looking for flavoursome spicy...
ImyAni . 2019-08-25
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Went there with my newly married wife and I have to say it was a great choice. From the way we were greeted to the way the food was served, everything was top class. The gentleman called Resh who looked after us for the evening...
sufkala . 2019-08-17
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We visited on a Friday night - no booking just chanced it What an experience - amazing decor , modern , classy and some really nice touches The staff are very courteous, friendly but professional we shared the prawn tempura- amazingly light batter I had...
Chris B . 2019-08-12
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I cannot praise the staff enough. From the moment we walked in, until leaving, they were attentive, friendly and professional. The food was on another level! A celebration of Asian flavours, with a Western theme, with a spectacular display almost making me not want to...
MrsIshi . 2019-08-09
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Lovely food and fantastic service. We had the Gourmet Burger and Lamb Rib, Cookie dough and Eton Mess all of which were presented very well and tasted lovely too. Would definitely recommend it.
UVali . 2019-08-08
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First time visit to the restaurant after hearing good reviews. Arrived 5 minutes before it was due to close and we were still allowed to dine, so a great start. Waiter was very welcoming and personable. Ordered the lamb shank and chicken sandwich and both...
Sham P P . 2019-08-06
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I went with a couple of work mates and heard good things so we went for a birthday meal. First of all the seats were wooden and although they looked nice, they were super uncomfortable. Next the guy who gave us our order gave the...
samii786 . 2019-07-28
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This restaurant is in our neighbourhood, we have difficulty sometimes in ordering unfamiliar food as my husband is diabetic. However, the staff were super attentive andattended to our requirements superbly. The chef spent some time creating things which didn’t contain sugar, and some of the...
Jackie B . 2019-07-28
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We really enjoyed our experiance at the woodlands, the food was tasty and presented well. The waiters were very friendly, who made a difference to the whole ambience of the retaurent. Keep it up!!!
Foodlife989 . 2019-07-18
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I visited here with friends, early Friday evening. I had messaged ahead to make a reservation. I did need to change the time and they responded positively. There were 3 of us, we tried the Mezze, Tempura prawns and chaat for starters. Asian style fish...
S4z3d4 . 2019-07-05
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Yet another amazing Sunday roast. Came a second time and the standard was just as high. The beef is so tender and the Yorkshire puddings are amazing. The strawberry mojito was the best I've had. I definitely think the prices are reasonable and reflect the...
kingk146 . 2019-07-04
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I have now been to the woodlands 11 times since they have opened their doors back in march 2019. The menu, to be fair is not what I would usually go for. However, i decided to step out of my comfort zone, and try new...
shakilaTagari . 2019-06-28
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Just superb. Everything was high quality produce, presented with precision and flair and cooked to perfection. Came at a quiet mid week time. Service was friendly and relaxed. For a fine dining restaurant, they have done well not to be pretentious Ordered the black label...
164bobs . 2019-06-22
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I recently went for my birthday with a friend. The food was beautifully presented and made to a high standard. The desserts were presented with happy birthday written in chocolate beside them on a beautiful tray. Ali mama, chef Naim and Chef Chris served us....
Cakeandcoffee12 . 2019-06-11
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The Woodlands is a sincere restaurant offering elegant, progressive but non-contrived food made by chefs who are more interested in your culinary pleasure that being ostentatious. From the cheery service (namely Ali), chefs taking the time out to discuss the menu choices (namely Chris), reasonable...
Globe_Trotters9612 . 2019-06-10
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I visited this place for the first time with some friends and can say that my experience wasn't the best, the girl who took our orders was lovely but that's where the pleasantness ended. We took our time deciding what to order then a member...
Realspin . 2019-06-09
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I booked at The Woodlands based on a recommendation. The food was delicious and imaginatively presented. The decor was modern and stylish and the staff polite and helpful. We all tried the mocktails which were very refreshing and complemented the food. My only critique would...
Busymum1_13 . 2019-06-08
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Me and my partner ate at the woodlands on Saturday 1st June. First of all, what a nice and relaxed atmosphere! Our server Ali was so polite and nothing was a worry or too much to ask. I had the malai tempura chicken for starters...
PeanutPasty . 2019-06-02
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Amazing food, wonderful service and a great atmosphere. It was our second visit and its getting better and better! It was a pleasure to be able to watch the chefs in action preparing our food through the open kitchen. Also, I must say their new...
Katie23x . 2019-06-02
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Have heard quite a lot of this place recently and thought we’d give the ramadhan menu a try for iftar (breaking the fast). Do note that it’s only 2 months into its launch so there’s a few things I’ll let them get away with. Restaurant:...
987tariqr . 2019-06-01
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Me and a friend decided to go for a meal and see if the fuss was worth it. Upon ringing to book we did manage to get a table for 2 last minute which set the evening to a good start. (Little did we know...
Aah93 . 2019-05-17
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Visited the place on three occasions, was good food. Nice to relax and enjoy the new lovely deco. would suggest wooden seats not as comfy but we easily manage to move to proper chair seating.
Go452132 . 2019-04-30
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Overall I would say the food was mediocre but definitely not worth the price. I payed around £15 for a burger that tasted very basic. The chicken had a strange smell and didnt seem fresh. I went on to order desert however this also was...
swa24 . 2019-04-29
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Polite staff, lovely decor, plenty of parking, food is okay, presentation is very nice. A little overpriced compared to competitors but location makes up for it.
Mussurut Z . 2019-04-27
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Great food Great service The signature dishes were amazing Loved the rump tikka The rib eye beef was succulent Triple cook chips were so nice Tempura Prawns Wow could eat them again The chef was superb real pride in his work and professional The only...
633sajidp . 2019-04-19
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Very good venue, and excellent food. For starters we had the tempura king prawns and the malai tikka tart - very creamy - highly recommended . Mains , we had the Australian Wagyu steak and the loin of cod both were excellent. Try the “chefs...
binny1585 . 2019-04-19
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My daughter took me out for a pre Mother’s Day meal along with my sister and nieces. We were seated upstairs it was very noisy in the end had to complain. There wasn’t a large menu to choose from, food was not as tasty as...
Nasra S . 2019-04-13
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Absolutely disappointing 5 Adults and 3 children went for a evening meal, starters were really good waited over a hour though, after another hour 4 adults got there food one had to wait till after all of us were done also the kids waited till...
FMoji7 . 2019-04-13
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Visited The Woodlands last Friday with my wife. It was their first weekend and I was a little tentative. On arrival I was greeted by a very pleasant and well presented member of staff who asked if we had a reservation (we had as we...
YPNI . 2019-04-07
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I have visited this place a couple of times in the last week, first for lunch then dinner. The menu is very much Western based with a slight Asian twist and I cannot fault the quality of the food on both occasions. For our lunch...
moreno777 . 2019-03-30
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