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3.6

Based on 1.846 opinions finded in 1 websites

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Nº 371 in 462 in Hastings

CUSTOMERS TALK ABOUT DISHES WITH..steakmeatchickenburntcooked
Score
OpinionsNoteGoogle1.8463.6

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Just had a couple of drinks… Very friendly and attentive staff, Emma in particular was a real gem and made me feel very welcome. Thanks!

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Chris Horne . 2024-09-30

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Excellent service, polite, helpful staff. Great food.

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Dawn Hume . 2024-09-27

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Jade was an absolute delight! Super quick service, drinks were amazing! Highly recommend.

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Karma Corbett . 2024-09-24

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We were here for breakfast and wow, it was very busy. We sat observing while listening to customers complaining to each other regarding, food slow to come out, glasses and plates running out, state of tables left uncleared etc etc. To be fair we only saw one girl clearing tables....however she was extremely slow and enjoyed standing talking to people and kept going in and out the kitchen with nothing and popping behind the bar, appears anything other than clearing tables for customers. One young guy didn't catch his name but we take our hat off to him as he was everywhere, filling drinks, getting, glasses etc customers what they required. Never stopped, he deserves a medal, took the complaining from various customers. Kept his cool, clearly an asset to the company. Hope they see how hard he works.

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Alison Westoby . 2024-09-22

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Friendly staff. April was really helpful.

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Shane M . 2024-09-21

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Been here many times, only just leaving a review... the staff are great, the food was lovely and the service was quality. Recommend to anyone!

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Caleb Dreeling . 2024-09-19

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A very good friendly atmosphere. Cheerful staff, especially Caron, who was very helpful.

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Karen Crowley . 2024-09-19

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Been a while since our last family visit, as was a favourite place to come for family birthday 🎂 days. Came for my daughters 18th bit late in the evening but looking forward to a nice family dinner. Menu options weren't too bad good selection all round . Didn't have to wait too long for food. Wasn't what we remembered, few issues but nothing major, might try something else next time. Only issue was really sticky and heard other dinners saying the same thing . Found the staff abit laid back aswell.

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Clive Griffiths . 2024-09-18

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Me, my wife and my 1 year old went out on a family diner day last minute and choose brewers fayre for dinner as we were close. We very much enjoyed our service accompanied by Jade who made us laugh and made our night and the food was great for its value. My son also loved his fish bites & peas and definitely approved to. Much appreciated Thanks jade Kind regards Charlie.S

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Charlie Stretch . 2024-09-17

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Me my son and husband came out this evening and thought to come here Such amazing food and drinks and a very big thank you to Jade your amazing ur attitude and ur kindness it’s so lovely u really made our evening skye xxx

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Skye Crane . 2024-09-16

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Jade was amazing! Great service!

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Rob Newton . 2024-09-11

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I would not recommend this place when we arrived with our granddaughter. we said she would like to use the soft play area,the table we were given was filthy, the chairs were sticky and dirty,the carpet was covered in slug trails,there was food all over the floor,a chair at the table next to us had a broken leg,I had to warn a lady before she sat on it,they called staff to take it away,I had to wipe up spilt liquid in the play area,before my granddaughter could play,staff also allowed two smokers to use the fire exit next to where we were eating,with the door open,allowing smoke to come in ? We will not be going here again.

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Steve Donovan . 2024-09-07

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Great food service was great lovely April was very friendly

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clive dennis Maxwell . 2024-09-05

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There were 5 people to be served 2 had there's in good time, the remainder had to wait 20min. So the had finished there meal before the other people had been served..not good.

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Michael Tolkien . 2024-09-03

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Great service in this place x it was our daughters 7th birthday while we were staying 8n the premium Inn next to the windmill. Amazing staff Jade and Emma

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Jeanette Dewis . 2024-08-30

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Jade was really friendly, came in for a pint and she was lovely

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Bailey Hyland . 2024-08-26

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Good food for the price. Jade was very friendly and chatty with the kids making them laugh

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Cassie Abley . 2024-08-26

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Food was lovely. Jade the waitress was amazing thank you we will be back soon

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Deborah Wallace . 2024-08-26

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Very friendly service. Excellent food. Jade served us and made our whole evening comfortable and not wanting for anything. Would definitely recommend. Gerald

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Ger O'SULLIVAN . 2024-08-26

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Had a lovely experience here, all the staff were amazing especially Emma. Give my cousin and his wife a very special anniversary. Would definitely go here again! :)

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Lauren Conlon . 2024-08-25

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Nice 'all you can eat breakfast. Good selection of teas and coffees, helpful staff. Very busy. Definitely be going here for breakfast again.

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SuperWallyLlama . 2024-08-25

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Very good value breakfast 👌 2 adults and 2 kids came to £21 😃 kids filled there boots and we had a nice breakfast 😋 all good 👍 😀

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B&B REVIEWS . 2024-08-20

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Lovely Carvery, severed by a very friendly man called steve

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Jackie Mitchell . 2024-08-18

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Went there yesterday afternoon and was served by Jade who was very friendly and jolly. Lovely atmosphere and the food was served quickly. A massive improvent on previous visits.

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Lisa George . 2024-08-15

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Absolutely awesome jade and the bar staff are great definitely coming again

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Dale Couch . 2024-08-14

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Nice bar, nice food and average staff mostly with the exception of Jade she’s awesome and makes a great place to be.

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Paul Edwards . 2024-08-14

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Super English breakfast for a good price. Unlimited sausages, fried or scrambled eggs, bacon, beans, black pudding, coffee, tea, etc.

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Chris Polkamp . 2024-08-11

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Very nice place to eat very friendly and helpful staff 👍 plus a very nice roast 😋

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Robert Shepherd . 2024-08-11

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Lovely staff and food was great. I had a rump steak 😋and hubby had a gammon.

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Elaine Robinson . 2024-08-10

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They have a soft play for the kids! Amazing, the staff are spot on too especially Angie, if you ask her nicely she'll get you some colouring in stuff. 😉

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Julian Schofield . 2024-08-09

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Lovely food, friendly staff, April always serves the food with a smile

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Mike Hopkins . 2024-08-06

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Really enjoyed our meal here. Food was tasty and hot. Service was quick and friendly. It really was outstanding for the price. What let the restaurant down was the car park. Whilst I appreciate that the guest car which had parked in the loading bay meaning the laundry lorry completely blocking access to the disabled bays (and making access to the rest of the car park awkward) was not the fault of the restaurant or Premier Inn, the amount of litter in the car park is. Discarded dog poo bags, half empty drink bottles, fast food wrappers that all looked as though they had been there sometime is not a pleasant welcome

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marion morris . 2024-08-06

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I had a really lovely lady called Caron who was helpful funny and very sweet. She made our experience much better. Thank you

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Jo Rushton . 2024-08-06

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On arrival, it was good to find a large, spacious carpark. Inside is clean and spacious. All the staff were friendly and helpful, especially April, who served us. The food was delicious, I had garlic mushrooms, to start and lasagne for my main course.

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Anne Dowling . 2024-08-05

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Very pleased with the service jade was very interactive with my 2 children made sure our food was all okk

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Paul Dyer . 2024-08-04

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Very pleased with the service with jade was very interactive with my 2 children and always came with a smile and a natter

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Lorraine Leach . 2024-08-04

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Food and drink reasonably priced, Angie & Corina brilliant on bar, Jade amazing on floor and very lively and bubbly. Defo coming back

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john jones . 2024-08-04

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Had a great visit and really impressed with your staff Jade she was brilliant

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Serena Crispe . 2024-08-04

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Stayed over night, fantastic staff and service. Would highly recommend 👌 👍

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Dave Moore . 2024-08-04

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Food fantastic so much variety breakfast for £10.99 you can eat as much as you like hot food all the usual hot foods beans sausages bacon hashbrowns Black sausage mushrooms scrambled egg fried egg toast crumpets list goes on ,and you can eat continental breakfast as well as the hot foods all types of tea coffees juices yogurts fresh fruit very spacious setting my only fault was the some previous customers plates were not cleared away several tables with used plates and some spilt foods on them but maybe we were just unlucky that day ,but despite that it would not stop me going again ok for parking as well.

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Raymond Campbell . 2024-08-01

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Good food, very reasonable prices and friendly, helpful staff. Altogether, a joy, we will be revisiting soon.

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James Davis . 2024-08-01

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We brought our family and some extended family who were visiting and we all enjoyed our meals and the kids loved the little play area.

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zeleboo “Zeleboo” . 2024-07-30

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Neil & Amos were awesome today, great service and the food was great. Thank you all

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Matthew Wells . 2024-07-30

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Just wanted to say thank you so much to Jade who went above and beyond when she had to make our experience brilliant thanks again Jade Seton Maria Shirley and Lloyd.

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Seton Dyer . 2024-07-29

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Jade was very accommodating whilst we had a great breakfast. Thank you Jade!

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joyce prendergast . 2024-07-29

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Had breakfast with my friend for her birthday

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Jennifer Harford . 2024-07-29

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Can’t fault it at all. The staff were very friendly an extremely helpful. The staff were a credit to the company. An the company should be happy to have staff this good

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tony mcnamara . 2024-07-29

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Sticky tables and very mediocre food. Good value if you have lots of kids as they can eat for free.

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Rish ap Wiliam . 2024-07-28

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Excellent Food, friendly staff. Go here fairly often for a carvery, which I feel is pretty good value for money.

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Jason Cowell . 2024-07-28

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It was very good sting in this hotel and the food was nice. Thank you

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Edward Richardson . 2024-07-27

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I find the restaurant convenient in this case, as both my children enjoy the soft play provided, and often make friends there when we visit. They both enjoy the mains and desserts on the kids' menu, but I do struggle when it comes to their starters. I do wish they'd have a drink within the special price meal deal if they do not wish to have any of the starters available.

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Robert Maddison . 2024-07-19

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Better this time than the last as we had a voucher again which thankfully staff knew how to put through the till the rack of ribs was lovely only issues this time was the soft drink machine seemed low on syrups for Dr pepper and some pepsi were coming out as water did ask to get it replaced it was promised but never happened .

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tony wyatt . 2024-07-15

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Had a lovely carvery here with the family, hot fresh food and helpful friendly staff

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Heather Darracott . 2024-07-14

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The waitress April was so cheerful and friendly that she made us laugh every time that she was on duty

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John Jones . 2024-07-12

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Poor service No lamb No mint sauce Burnt pig in blanket Burnt potatoes Food cold When carved the meat we had to wait for vegetables to come.out of kitchen Vegetables when come out were cold Staff not very helpful When complained they seemed not to care Prices are not good for what you get Gravy was lumpy Apple sauce was too watery Not very friendly or.polite Wouldn't recommend this one for anyone. It was the worse meal of.our holiday.

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Karen Sparham . 2024-07-12

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Had my son's 6th birthday party here, lovely food and atmosphere. The food was good value for money and staff were very helpful and friendly.

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Nurcan Sas . 2024-07-08

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No stuffing No lamb No mint sauce Food was cold

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Karen . 2024-07-07

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The food was served on cold plates therefore food went cold very quickly which made it unpalatable. The tables were not cleared and only given a quick wipe down when cleared with a cold J cloth which was left on the opposite table

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Robert Briggs . 2024-07-05

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We had booked and told no food for another half an hour as ovens not working. No offer of complimentary drink. When we did go to order our drinks we heard others ordering food which we’d been told we couldn’t do for half an hour so we was way back in the orders! When food arrived the burgers were well overcooked and the smothered chicken wasn’t smothered in anything it had been over cooked on the outside! Certainly wouldn’t recommend

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Bubblybaby ! . 2024-07-04

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Very cheap and very good steaks

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M.M . 2024-07-03

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Went to this place yesterday the breakfast was cold had to wait 15 mins for tomatoes staff see my standing there and ignored me the staff and staff were rude as well.

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Carol Pentecost . 2024-06-28

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Great food great customer service the bar person Jade was excellent always smiling and very happy in her work.

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Colin Perry . 2024-06-26

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Good breakfast kids love it because of the soft play

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Greg Kneller . 2024-06-26

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Service was so great, food came out so quickly and we were seated and served by two lovely people!

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Z . 2024-06-25

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Cheap food and poor service here. Had dinner as part of the meal deal package while staying at the premier inn. We felt like we were an inconvenience to the staff and everything seemed like hard work. The staff bringing the food out were the exception and actually seemed to want to be there. Food was mediocre, at best. I had a smothered platter and the cheese “smothering” it was just a square of processed cheese melted on top. Desserts were ok. Probably better to go to the McDonald’s over the road.

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Nick Baker . 2024-06-23

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Kirstie at the Hastings restaurant was absolutely amazing! Went above and beyond for my birthday. Really made it a lovely evening. Thank you so much x

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Kirby Bulgin . 2024-06-13

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We had my son’s birthday at the Hastings restaurant and kirstie and Neil was absolutely brilliant! They made him feel so special and went out of their way for us definitely recommend and will be coming back because of them two. Perfect service

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Zoe Thompson . 2024-06-13

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We were staying next door in the premier inn 07/06/2024. Before check in my wife and I popped in for lunch and a drink. Book your car in for parking. Staff very pleasant and helpful, food was excellent and quick to serve, reasonably priced etc. Also had a take out meal to have in our room (Collect yourself).

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Tel . 2024-06-09

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Went for my birthday meal Had a lovely Sunday roast. Was very busy ,good atmosphere . Good service. Had a brilliant time . Definitely reccomend

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Jenny Harford . 2024-06-09

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Ordered from the value menu and was very disappointed in the size and quality. Ordered the jacket potato only got half a very small potato with a very small amount of chilli and a salad that consisted of half a tomato and some roughly chopped lettuce leaves 😔

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Susan Taylor . 2024-06-05

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Never had a bad experience here :) foods always nice, staff are polite and friendly, no complaints :)

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Bobbie Hunt . 2024-06-02

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Been for breakfast and lunch time meal, great value and friendly service 👌

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mark taylor . 2024-05-31

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Gt restaurant, food and staff great especially April with my autistic boy with her magic but sadly play not policed too many bigger kids in it, dangerous for younger children to safely play.

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jeanette lovett . 2024-05-30

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April was amazing, very helpful, and kind great customer service.

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Deb Hernandez . 2024-05-30

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Great service and quick timing with food despite a busy day, and coming in without a booking. Very great full for all staff and our server April. Thank you

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Shane Jenner . 2024-05-30

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A Memorable Meal at The Windmill: Great Food and Super Friendly Staff Last Sunday, my boyfriend insisted that we invite my ex-husband to join us for a family meal at The Windmill. Though I wasn't thrilled, I agreed, hoping the food and friendly staff would ease the tension. From the moment we arrived, the staff greeted us warmly and quickly seated us by the window, keeping the kids entertained with the view. My ex-husband, who has let himself go and sometimes sleeps on the streets, predictably didn’t offer to contribute when the bill came, leaving me to cover the cost. It was shameful, but the wonderful service and atmosphere made up for it. The friendly staff regularly checked in, making the dining experience enjoyable despite the company. When the bill came, my ex-husband didn’t even offer to pay for his meal, leaving me to cover the cost. It was shameful, but the wonderful service and atmosphere made up for it. The kids were thrilled with their complimentary ice cream, a perfect end to the meal. The Windmill offers great food and a welcoming atmosphere. We left happy and full, already planning our next visit. If you're in Hastings, The Windmill is a must-visit – even with less-than-ideal company.

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matt p . 2024-05-29

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Had the carvery. Found a long dark hair in the food. Manager informed. Apologised then walked off with the plate which was still quite full of food. Other staff didn't seem bothered. No offer of replacement or anything so not impressed at all. Bought some chips an hour later as hungry. Wouldn't eat there again.

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Julie Mccarvil . 2024-05-26

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Nice Sunday roast, friendly, helpful staff.

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Jane Stoakes . 2024-05-20

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Quality of my food was good, food was hot, I ordered simple loaded cheesebuger on chips as was very economical. Plenty of dips and sauces and service was faultless

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Emma Tricker . 2024-05-16

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Great place to stop for a lovely pub dinner

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Vincent Cantlow . 2024-05-12

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April was lovely and provided exceptional customer service. Very polite and well majored and catered for all my needs. Very fast on serving, would definitely come back again. Thanks Karl

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Karl48 . 2024-05-07

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Pretty poor to be honest. Had dinner here and despite being told by staff that everything on the menu was included in our premier inn room deal, we still ended up being charged extra for most items on the menu. We waited 47 minutes from ordering, to getting our food, and a further 40 minutes before we got our desert. We physically had to get up and ask someone if we could have our desert as the service was almost non existent. There was a massive que to order food at the bar, the food was average at best, and the desert was ok. We have had better evenings out at the likes of pizza Express etc where you can get 3 course meals for less than what you pay here. Shame really ...

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Adam James . 2024-05-05

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Where do I start. I originally booked a table online for 1815 and then wanted to change the time after personal commitments changed so wanted to change to 1730 so I phoned and they couldn’t find my booking so made another one. One of the party was on a walking stick so still sat us away from the main area and nearer the soft play after I asked to be close to entrance as possible. We were told our table numbers and then told to order at the bar not a problem but when you had a queue and the bar only had 2 workers on the bar and others standing around. I wouldn’t mind but the restaurant wasn’t busy. Now to the fun bit. We ordered a couple mixed grills ne being medium rare and one well done a kids steak medium and a few other bits. The starters came quite quickly and not a complaint about these. However then comes the mains and the kids steak had to be sent back twice as it was well well done and could bounce off the wall if you threw it. One of the mixed grill was medium rare and again that was well well done and then took it away and brought me another steak that was even worse so that went back and they decided to bring my plate back with no steak and was told it would be 3-5 minutes so my other food got cold so they took the whole lot and apparently they gave me a whole new dinner however this time the peas had changed colour and the chips were burnt as it had been reheated and the eggs were how I left them so it wasn’t a complete new dinner I took 2 mouthfuls and it tasted horrible so didn’t eat it. I was given a refund on my meal however they should have done the kids meal as that went back and a few other things went back. Even the mushy peas on my partners fish and chips was rock hard. I think they need to sack the chef and get someone who gives a dam about the food. And as a qualified chef I would be ashamed of how that service went. That is one place I will not ever go to again with the family for dinner. Shame on you brewers fayre it was horrible. Least everyone else had desserts I didn’t want anything after that experience

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Mark Bilsby . 2024-05-03

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Good food and fast friendly service from April :)

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Lucy Read . 2024-05-03

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The food was nice. Not 1 member of staff smiled they all seamed pretty stressed, maybe they were short staffed or something. The kids loved the soft play area. If you have children with you, you get seated with the other families which is OK but very noisy lol. I went with family so we enjoyed it.

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Michelle King . 2024-05-03

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The food was very reasonable priced. It was tasty and served with a smile. Well done to everyone.

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Stephen Williams . 2024-05-03

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Absolutely disgraceful service. Would give -1 star if I could... Food was poor at best, warm not hot, they had one waiter trying to cover everyone, food came out it drips and drabs, couldn't wait for others food to arrive before starting as was warm not hot already so would be stone cold, we waited over an hour for food to appear. As for pudding we had to clear out table and take dirtys to them to prompt them to bring out our puddings. Complained to brewers and not had Single response from them, only a standard reply saying they have received my complaint... Do not waste your money and time on sub par food and worse service.

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Christopher Fountain . 2024-05-02

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Enjoyed a nice meal here and it was served fairly quickly. It was a fairly peaceful Saturday night. The drinks machine was not on top form giving soft drinks with poor flavour.

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Nigel Schultz . 2024-04-30

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Service as we entered and the bar staff were lovely! However, that is where, unfortunately, it all ends. Starters were okay-ish but whilst tucking into our starters our mains were coming out. Upon explaining we hadn't finished our starters as we had only received them a couple of minutes ago the waitress then walked around with them until we had finished the starters. The mains were cold & far from enjoyable. The atmosphere was okay.

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Bev Davies . 2024-04-29

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Absolute rank . Under cooked sausages Undercooked cheap bacon Frozen bread . . I wouldn't of even give it a star unless I had to . To leave it a review

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Ryan Parker . 2024-04-21

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Please isn’t too bad go there fairly often as it’s local and inexpensive. Food is ok. Avoid the toilets if you can. In need of a major upgrade and always smell. They could do with changing their menu a little more often.

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anita hunnisett . 2024-04-17

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We had children with us and were sat near play area, unfortunately they also sat a group of adults with absolutely foul mouths, obviously they weren't to know that but there was plenty of room away from the play area

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Kate Jeffery . 2024-04-07

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Amazing place to eat food with the family. Food is delicious and cooked to perfection. Staff are very friendly. One lady in particular Angie is always very welcoming and talkative to us whenever we visit.

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Kayleigh Davidson . 2024-04-07

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Fantastic service & amazing food & staff . Kirstie & her team are amazing it has got so much better since I last came here few years back that I’ve been back here 3 times in 2 weeks. Keep up the good work guys x

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krystal montgomery . 2024-04-06

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Food was traditional fayre, decent selection, service was good although you order from the bar, no table service, but staff were very pleasant. Furnishings look very tired and need updating. Wheelchair access is via the rear walking all the way around and adjacent the children's play area, not an easy hike.

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Mick Cavendish . 2024-04-04

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Had a lovely Easter Sunday Lunch here with my family. The carvery was delicious with lots of choice. All the staff we saw from when we were greeted, when we ordered and got our carvery meat to clearing the tables were very friendly and cheerful. The children loved the little hunt and the play area. The atmosphere was really nice and we felt very welcomed. Thank you again and I'm sure we will be back soon!

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Amy Robinson . 2024-03-31

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Great service , amazing staff especially the manager!!

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Matthew .Harvey . 2024-03-21

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It was the first time we had been back here for several years. With the softplay area, it used to be a regular haunt for us, but as the kids grew up they didn't didn't want to go to a baby place any more. Having matured some more, it was pleasant to return. The lunchtime 2 mains for £12 was good value. One minor point: the embedded table numbers had been removed leaving an unpleasant (maybe health risk) indentation in the table. (I didn't check all the tables but it wasn't just our table.) Was it beyond reasonable cost to install blanking plates?

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Luke Dean . 2024-03-21

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Good value and good sevice. Wide choice of pub classics.

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paul mclachlan . 2024-03-08

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Amazing food, fast service, amazing staff, great price for quality delivered 👍🏻 been eating here every night for 3 months now and will be doing so for the next 6 🍻

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Nick DP . 2024-03-06

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