The willows Cantonese in Torbay

In our opinion this is one of the nicest Chinese takeouts in Torquay nice size portions,tasty food and a fair price we always collect so can’t comment on deliveries

10/10. Our first night in Torquay and we didn't know where to go. Rang here and the gentleman who answered the phone was so helpful. Said he could deliver to Torquay holiday park and we could order online when we were ready. I think it was the same guy who brought the order. Rang once he was at the site and met me in the car park as I couldn't get to the main entrance. Super polite and friendly. Food was fab and super reasonably priced too. Ordered a chicken dish, beef dish, rice,chips and noodles and it was less than £35. Highly recommend. Thank you.

Super fast service, good quality Chinese takeout.

It was on recommendation we tried this Takeaway after our original one we went to for years got very expensive and the quality of food dropped. All I can say is we have found our new Takeaway, absolutely delicious food and also still hot when it was delivered on time as well. I had a special fried rice and my wife had the honey spicy chicken with chips fried rice and 2 pancake rolls, just exceptional food and cheaper than my previous Takeaway

What is the point of ordering for a set time then having to wait over 25 minutes. Sadly not worth the wait ... distinct lack of flavour etc . Won't bother going back.

Order made for collection, this is s positive review based on how a specific problem was dealt with, when i got home i notice one particular item tasted and smelt burnt slightly, dont let this put anyone off, places cant be perfect all the time, called up to let them know and areange replacement, it was accepted with no issues and dealt with very quickly and even delivered to me, i will use again, any other time ive been, food has been spot on.

Chefs special Chow Mein was the worst I have ever had. The dish contained a mass of soggy thin noodles, 2/3 bean shoots within, a few pieces of onion. NO mushrooms or water chestnuts . The whole dish was absolutely tasteless . Not impressed, so will be back to Woks in Barton .

We went in for a takeaway this evening. Very good and friendly service. The food was delicious and very big portions. Would definitely recommend

Ordered on their own app. First time said 1 hour, 2 hours later it turns up. This evening (Thursday) the app said 30 minutes, still sat here 1h 45 minutes later and nothing as yet. Will be the last time we order from here. Spent £50-£60 each time 🤦

Poor delivery service, order placed at 2pm for 7pm delivery, now 8 and still not started cooking it never mind delivery. Rated 1 star for food as we haven't got it to try it.

Ordered a takeaway and food was very bad quality. I feel bad saying this however just being honest. Compared to other chineses, this Chinese really needs to up their game. The chicken was not fresh, the sauces were bland, beef tasted old and the sauce with the duck was completely wrong. Felt like calling to arrange a refund.

We have takeaways from Willows Cantonese regularly and they are always excellent. The staff are lovely and the deliveries are always prompt and the delivery people are great.

Lovely staff but food is awful!! Firstly forgetting about the other meal and having to go back but as for special curry you get a spoon full of sauce over the meal which was more like gravy and I'm sure it had 6 whole onions in it to balk it out!! The special fried rice was as bad with the brightest pink "sauce" I've ever seen and again only enough to stain the meat!! Whole meal was dry,tasteless and a waste of money!! Never again !!!

First time coming here and wont be back. The food was very dry and chips were bland.

Favourite Chinese takeaway in Torquay

Lovely food delivered to the door in under an hour. Friendly people both on the phone and on delivery.

We just received our takeaway order from The Willows Cantonese in Torquay, United Kingdom. The entire order was absolutely uneatable. The food looked and smelt disgusting. Everything was over cooked, the veg and chicken was rubbery, dry and chewy. Truth be told it looked like they served us yesterdays left overs. Every dish we ordered had the exact same sauce thrown on it with a bit of nasty dry chicken and salty shrimp thrown in to make it look like a different dish, and it smelt awful as well. The smell was so bad that we threw the entire order straight in the bin. This is not a joke… PLEASE DO NOT order any food from this restaurant!!!

Been using the willows for years the food was always great last 2 meals were dreadful bland tasteless more in the bin than eaten definitely will not be using them again

All the dishes are lovely. They came nice and hot. Staff are friendly and helpful.

We decided to try again after a bad experience as have previously had in the past a nice take away. What a bad decision this was all inedible chowmein was like thick sticky glue with hard dried up beef rock hard chips fried rice not cooked hard onion all went in the bin a waste of £30 and 3 hungry people

Visited twice now. The food was fairly good on the first visit. On the second visit, the Lady taking the order (by phone) did not understand my query about gluten allergens. After several attempts to repeat myself, it became clear that there was a risk of contamination through misunderstanding and I cancelled the order.

Thought we would give another try as previous to last time was very nice. How wrong we were was awful and will never try agin all went in bin waste of another £25.00

Lovely food and plenty of it Our first UK takeaway for after living abroad for 15 years, our new go to takeaway 😀 Arrived really quickly by friendly delivery service Would recommend 👌 Thankyou 🌼

Was told a 20 minute wait, after an hour of being sat there and people coming and going i ask about my order, turns out it was there ready for ages! And when i get home the order was wrong. Terrible!

Amazing food, great portions and just overall great.

First time we have had food here, we were very disappointed. Food was very poor. Pork chow mien had very little pork, and that was poor quality. Pork ribs were very tough and chewy, the BBQ sauce had the consistency of water and was tasteless. Poor quality ingredients, and badly prepared and cooked. Never again.

We pre-ordered via food hub for delivery at 7.15pm. Our address isn't easy to find so I phoned to let them know where it was. I was assured that as long as they had the house number and postcode then it would be fine. The delivery driver then turned up an hour early, went to the back of our house, couldn't get in and so called us. We weren't home and told him he was an hour early so he said no worries they would make the order again and be back at 7.15pm. But 7.15pm came and went and no food. Called the restaurant and it was obvious our order had been forgotten. Delivery driver eventually turned up at 8.15pm after phoning us again to find out where we were. A total nightmare and no mention of any kind of discount for the inconvenience. The food was delicious as usual but on this occasion that didn't make up for everything else that went wrong.

Waited ages to pay as the girl didn't know how to put the amount into the till

Hot and tasty, what more do you need!

Another great meal from Willows Cantonese. Always nice

The chicken satay , horrible fruity sauce that has never seen a peanut ! Dumplings dry with terrible sugary sauce. And the squid, thick crispy batter that may ir may not have contained any squid? Shocking food.

Always fantastic food love chicken chow main 😋 ❤

We’re currently stopping at park Dean, and thought we’d order a Chinese, honestly this is the best Chinese we’ve ever had! There was nothing I could fault about any of it.. too ordering on the phone, the delivery man, the food, everything was spot on, if I come down here again I would 100% return to this Chinese x

First time we have ordered and it was excellent, arrived on time still hot and very tasty woukd recommend

Had the Grandchildren for a sleepover, promised them a takeaway so went to Willow Cantonese. We shared sweet and sour chicken balls, there must have been 8/10 very large chicken balls (keep it clean)!!! We also had beef with ginger and spring onion, egg fried rice and spring rolls. What a feast. Oh yes nearly forgot the prawn crackers. We couldn't finish the meal, but we did our best. Since then I have treated myself to a chicken chow mein with thin noodles, so tasty 😋 and I did eat the lot. Totally recommend this takeaway.

Had takeaway. Everything was freshly prepared and piping hot. Tasted good too.

Great food, great flavours, lots of different options on the menu, huge portions, always delivered quickly and always piping hot on arrival!

Food is consistently a good quality with great portions. Can be busy however turnaround times are good.

Superb Chinese food. Lovely helpful staff , Good delivery.

Consistently very good! Great variety of food, reasonably priced and delivery always when stated and on time.

2 months ago, best spare ribs in the bay. Last night Monday 6th Dec, probably the worst I’ve ever had, just full of fat, the special curry was just barely edible. I did ring to let them know, they thanked me and hung up. Now off the list

Best Cantonese takeaway in Torquay. Great service amazing food and in All the years I've never had a bad meal from this takeaway 5 stars from me.

Always a good Chinese takeaway from Willows Cantonese, never had a bad experience,

Second time having Chinese from these guys and we have been amazed so far lovely staff when you call up polite and lovely would definitely recommend 😊

I ordered a Chinese fir a totel of 39.60 and had orderd 2 bbq pork fried rice with duck and the pork tasty has if it had gone off I believe they gave us outof date pork none of us could eat it and had to throw the lot away due to contamination it was awful. Please either check date 8f food with them or avoid completely

Ordered takeaway 3 days ago. Pretty poor. Wife and I still have diarrhoea, suspicious the way it was cooked then came all the way from theWillows to Ellacombe in 20 mins.....was it just warmed up old stuff.....we'll never know Perhaps a coincidence!!!!!!

Friendly staff, quick and looked clean. Didn't sample enough of the menu to endorse more. Good if you live nearby.

Very clean, friendly staff but very busy. Still great food makes up for it

Kind and helpful staff Never go to any other Chinese Best Chinese in Torquay The taste and quality of the food is so lush and moreish 😍

Best Cantonese food in the bay.

Brilliant chicken fried rice 5*

We have previously had food from here many years ago and in all honesty it was just average so it was never our regular takeaway. However, a couple of weeks ago a family member said they enjoyed the food from them so we thought we’d give it another try. I can honestly say it’s certainly improved a lot. The food is pretty good and on par with other decent Chinese/Cantonese takeaways. We will certainly be going back there again.

Had take away on several occasions. Always ready for collecting and tastes great. Good price too

Excellent food. Was hot and tastes yummy.

Best Chinese in Torbay consistently good food and fast delivery

Ordered their salt and pepper dish. Terrible. Had throw it away. Other dishes ok

Cracking food and quick for delivery

We ordered,early,as in 2 and a half hours early, the order came 2 and 3 quarters hours later, just a joke when you try a new place and theres hungry kids

We ordered at 6pm,thinking, it would arrive on time, no it didnt, I just dont get why two and a half hours notice isnt enough, NEVER AGAIN,

Best Cantonese takeaway in Torquay. The food is always hot and tasty, they have some great veggie options too. When things are spicy on the menu they are actually spicy. Sometimes there has been long waits but that's when they are very busy but the staff are very nice and the food is worth the wait. I always forget to order from here as they aren't on JustEat but the food is great from here so I am trying to remember! They also do half portions of chicken balls which is great because a whole portion is too much for two people. Their honey spicy chicken is amazing, spicy and sweet. Highly recommended!

Ordered for the first time last night, I have to say I was really impressed, delivered on time, really hot and very tasty. Will definitely be using them again

AMAZING DELICIOUS FOOD! the best takeaway I've had in a long time

Really tasty, good value for money. Food was ready on time and piping hot. The pancake roll was very greasy but apart from that, no complaints. All really delicious!

Ordered some food, 2 bags of chips one bag fresh, the other cold, hard !! I’d put money on them being yesterdays left overs !

Rang for delivery girl very pleasant , food arrived on time, BUT no friut in the sweet and sour, ordered chicken s/ sour pieces way too big and batter not good way too thick and spongy, will not be ordering again, only used because Woks was closed for Chinese New Year.

Excellent Chinese takeaway. Food of high quality, plenty to eat. Reasonable waiting time. Would recommend.

Been looking for a good chinese in Torquay for ages and I have finally found it. A hidden gem! Great chicken chowmein, fresh tasting beef in black bean and fresh chilli and a good egg fried rice. You can see the kitchen and all looks lovely and clean. Great find, I would recommend. I collected but they deliver too.

It's best in the area better than woks. Ignore the

Good food and great service, we had stopped using this place a couple of years back as we found it had gone down hill and there was better around. Tried again a month back and now use it as a first choice again.

Food was hot and fresh. New guy on the till though and we ended up missing items from the order. Rang up and he couldn't process a refund either. Gutting.

I would say this is a mid range Chinese take away. We used this as it was close to our friends house. The food was nice and tasty and the service was ok on collection and ordering over the phone. I have had better and I have had worse but overall we would use again!

Don't order Chinese much as me & my partner don't react well to msg which most Chinese's seem to be loaded with. This one however doesn't! Anyway ordered tonight online for delivery, food was with us within about 20 mins if that. All dishes were piping hot & everything was pretty tasty. Had chicken curry with chips, pancake roll, sweet & sour chicken Cantonese (although what came was prawn fortunately we didn't mind) & plain noodles. I like that you get free prawn crackers when you order over a certain amount as a lot of places don't offer this... Will definitely order again

My partner and I eat from here last night and the food was really good. They made my girlfriends dish less spicy on her request. Like the foil containers they use as well.

Never had a bad meal, so friendly on the phone and can’t help you enough.

This is not normally the chinese I order from but my local one was closed and I ordered from here as an alternative. Before I even received the food, I was going to leave good feedback as the lady who took my order over the phone was amazing, so friendly and helpful. She also delivered my food but my partner answered the door and came back and said "what a lovely woman". The wait time for delivery was half what I usually have to wait. On top of the great customer service, the food was really good. 5* Customer service 5* food 5* Delivery time Would 100% recommend and I will be back. Thank you!

Great service, delicious food, always prompt answering the phone . Rarely have to wait longer than 10 mins for order to be completed.

Eaten there 2times now. Very gd loads of flavour and ordered a set meal plenty to have will not go hungry. Will be my place to go all time. Enjoy

The food here used to be amazing, when the new owners first took over I placed an order and the food was rubbish, I thought as they are new give them a chance, so I re-ordered this evening and the food was disgusting, I there 3/4 of it in the bin. I won't be returning again... on a brighter note the delivery lady was lovely.

This is one of the best Chinese takeaway there is, they do all your favourites just how you want them and loads of parking outside. Cheaper than woks cook in too.

I have raved about this place for a long long time but not anymore. It has recently had new owners I was told if you pay by card and it didn’t come to £10 them there was a charge I thought this was now illegal. Then today I placed my usual order and was told minimum order for delivery was £10 I know a lot of places do say this but the reason I first started useing this place was because they would deliver one meal. What difference does it make you still get charged for delivery it just doesn’t make sense. New owners have ruined it and I believe have lost a lot of loyal regular customers

Ordered a collection takeaway, was informed new owners but the menu was the same as previous. Food if you can call it that was ready in 10 mins as arranged, but totally inedible, pork in spicy sauce burnt your mouth out,egg fried rice tasted like nothing,chicken chow mein no taste or flavour, chips dry and tasteless all went in the bin only item eaten was 2 pancake rolls. Will not be returning or recommend any recommendations for a good chinese welcome.

Notice the owner / Chief was not working during our last visit which was unusual as he was always there,and we was advised the owner had sold up and its now under new ownership. Unfortunately that is not all that has changed as our meal was not that great and it was not just that it was a new chief it was a massive difference in the quality of the food. We will give the new owners the benefit of the doubt and will try once more but if its not improved them we will be looking for a new Chinese

We phoned our order for collection. It was ready on time. The food was excellent and the containers were full. We all enjoyed our meal and will use this takeaway again, but next time will use their delivery service.

Excellent take away food cooked fresh and good size portions resonable prices.

The nicest Chinese in the bay, unfortunately this means that on a weekend it's very popular and can mean a long wait for food.

Since living close by we have been using the Willows Cantonese. Good portions and tasty food. Best Chinese in the area.

Always great food here. We order here regularly and have never been disappointed.

Wanted to try this takeaway as reviews were good. No website to choose from, therefore decided on more well known Cantonese dishes. Gave our order, but were then told they couldn’t deliver as we were too far away, the fact that they deliver to locations further away that us (we are located 1.5 miles away) was totally baffling. Ordered elsewhere. Very disappointing.

Curry was quite nice, fatty beef though. Egg fried rice had no egg in it. Tasty though.

Really nice food. Cooked really quickly

Best Chinese around. The food is lovely, prices are reasonable and the staff are brilliant. Food is always pipping hot and delicious.

We always go to the Willows for our take away as food always good quality, container always packed to the brim, staff are really helpful, we order on the phone for collection and are told a time to collect and it's always ready and waiting for us

Love the food here and we've never felt disappointed on any occasion we've ordered. Salt and pepper dishes are always super tasty. The Cantonese sauce especially with the ribs is so full of flavour. They are a popular takeaway so we always leave enough time to order before getting too hungry as it can get really busy at times.

Quality food good prices and in our opinion its the best Chinese in the area, the food always tastes nice and the portions are good

Great food, take no notice of the one or two negative reviews

We travelled a12 mile round trip for this recommended Chinese takeaway, the service and help was very good, the food is good, we would go back, but only if we were passing. We would not make a special trip.

food is well nice!! highly recommend. a nice team too, always friendly

Normalmente soy bastante quisquilloso con que voy a por comida china, pero después de la reubicación y este lugar es el más cercano, que pensé que le daría una oportunidad y es seguro decir que no he mirado atrás desde entonces. La comida está bien preparada, hay una amplia variedad y los precios son muy razonables. El personal aquí es muy amable, lo cual es una ventaja!

The food from this establishment is excellent, there can be a considerable wait once ordered as the take away is so popular.

Always fantastic service, food is cooked fresh and tastes amazing! Highly recommended