The William IV in Norwich

The best night sleep lovely people clean everything

Stayed one night for business purposes. Forgot my expensive travel adapter and phone charger in the room but realized only 10 days after, when was packing my stuff for next trip. During these days nothing was received from the hotel, and when I called them, they told me that nothing in the room was found when I left, which is not true. Very disappointed..

Unfortunately my recent reservation via Booking.com to stay at William IV, 33 Quebec Road, Norwich, NR1 4AU had to be cancelled at short notice due to the customer I was visiting in Norwich cancelling their appointment, 48 hours before the visit. As soon as I heard of the cancelled business appointment, I contacted Booking.com and William IV to advise my stay would be cancelled but that I would likely want to re-schedule the hotel booking when the business appointment was re-arranged to the following month. I had also incorrectly assumed that 48 hours notice of the cancellation was ample time not to be charged the cost of the room. This assumption was incorrect as I was charged the full amount of the room and did not receive any explanation from the hotel owner nor any option to re-schedule the hotel to a later date. I subsequently tried to contact the hotel owner by email to request an invoice for the cancellation fee for my expenses records but did not receive any response. I accept that by the Booking.com T&C's I was a few hours inside the free 48 hour cancellation period and am therefore liable to pay for the room but to not receive any communication or goodwill back from the hotel is unacceptable. The business appointment has now been re-scheduled but I will be seeking alternative accommodation following this experience.

Booked the function room for a milestone birthday. Price was great for hire and included DJ, who was great at playing requests. Clean facilities. Staff friendly and helpful. Would recommend to others and will definitely book again for future events

Very friendly staff but no real ale and I didn't like the selection of 'fizzy' beer. Down market pub with friendly staff and friendly locals, just not for me.

Jane and her staff are brilliant, friendly and so helpful. We held our reception for my dad’s funeral in the bar and it worked really well. We will come back soon for a drink.

Good atmosphere. Friendly staff. Plenty of choice of drinks.

They were so lovely in hosting my grandfathers wake for us. We didn't know how many we would have. But we filled one half and had seating and room for everyone. Tea and coffee was flowing and drinks seemed very reasonable. I'm sad our event was for a bad reason but maybe you might have a better one.

Spent a cosy night in a spotless and comfy room with ensuite. An excellent breakfast was included in the price which was itself very reasonable given location and my late booking :)

Service was excellent! Brilliant place to have a gathering!

Clean, comfortable, large room - this was a double but we've had smaller family rooms sometimes in other B&Bs, large ensuite, good shower. Very welcoming and friendly. Good breakfast, plenty of choice. Excellent value.

I was looking for a place to drink after a football game, tho most pubs around Norwich East Side full, stumbled across the William IV, good selection of drinks, it has 2 pool tables & big rear garden. The walk to it is a bit uphill, so if you struggle with hills, bear this in mind.

Family wedding in Norwich, so we stayed 5 nights at the William IV, Arrived to be greeted by Jane Lovely welcome, our room was on ground floor, plenty of space , clean big bathroom Plenty of towels, tea coffee ,biscuits and water Fridge, coffee machine, kettle, iron and board and WiFi Nothing too much trouble, Michelle served breakfast which was great, again nothing too much trouble We had a lovely stay if you like a walk it's not far from the train station, Definitely recommend it's been great

The staff that run the inn are very friendly ..the breakfast is also very good. However the decor rooms and value for money leave alot to be desired. We stayed in a room lower than the car park so we heard everyone getting into their cars when the pub kicked out. Small bottles of shower gel never set the tone either..the pub itself is very very much a locals pub..if you like pool and sky sports it's a thumbs up but if you want a sit down meal you'll need to get into Norwich. The Inn is in dire need of a makeover as well. £90 PER room per night is overpriced for what you get. .plus points your a short walk into Norwich and the Madri at the Inn is very good..but not so good to make me want to return.

Lovely warm welcome. Friendly helpful staff. Good size room, very clean. Big breakfast

The staff are friendly and helpful, nothing is to much trouble.

I stayed here for 6 nights bed and breakfast. The room I had was lovely and clean. Brewing facilities very good. The breakfasts were exceptionally good. The full English breakfast defeated me. I would recommend this place to friends and family.

We stayed here for an evening event in the city. Very reasonably priced, and the included breakfast was amazing! Room was clean and quiet and the hot drink options in room were brilliant. All the taxis knew how to find it too. Would definitely stay here again!

Had my wedding party here yesterday and then spent the night here was a lovely place to have a party good choice of music good disco and Dj and bedroom was lovely and tidy too thank you all for your hard work yesterday

Wonderful beer garden also party room friendly staff

Would've been nice to have cask ale!

Really good value for the B+B with excellent service and a lot of choice for breakfast

This place is not good value for money.Pretty rough. The fixtures and fittings in the room were very low quality.Our bathroom was grotty. Shower cubicle held together with limescale. Disabled toilet support was covered in rust,as was the shelf above the basin.Dead moth on the floor! Bed basic double with no headboard. Stains on mattress protector and pillows. The pub is a very basic sports pub with dark and tatty decor. It's definitely not 3 star IMO. Staff friendly enough and breakfast OK but not great.

Nice, and lovely staff, however, not the cleanest.

Stayed for one night for a get together with a couple of friends for their wedding anniversary. Lovely cosy room. Very well equipped had everything you could need. Ideal position to walk into Norwich via the river and Norwich Cathedral which is stunning. Lovely friendly staff, so helpful and accommodating. Tasty evening meal. Breakfast was incredible. Plenty of cereals, fruit juice, fruit, cereal bars, and the full English cooked to own requirements. A brilliant stay. Very good value for money. Thank you to all the staff.

Stopped here as we were passing through Norwich. Short uphill walk from the station. Car park and electric charging available. Comfortable room with everything you need. Great breakfast cooked to order with fabulous fruit juice selection and lots of cereal options as well.

Great friendly staff. Comfortable bed, well equipped rooms, iron, large fridge, tea, coffee, hot chocolate and bottled water all complimentary. Breakfast included was a full range of hot food from the menu including veggie options, and an array of tea, coffee, juice and many cereals, cereal bars and fruit to help yourself. £90 for the 2 of us, would defo come back.

Excellent value, good position to the town 10/15 minutes walk, through the beautiful scenery over the river passing the Cathedral. Good 30 minutes walk back up a steep hill, however the second day we did get a taxi back which only cost £6 The Hotel is dated but makes it more cosy, the room very clean and large, staff brilliant and breakfast amazing Book direct with the hotel to get a cheaper rate

Great pub with great staff and very friendly locals will definitely be staying here again......played golf up the road and looked for a place near Norwich for somewhere to stay .come across this pub and b&b on booking .com and booked it ... we were going to go into the town centre for a drink but ended up staying here all night ....absolutely brilliant 👏 👏 👏 👏

The food,all cooked on site,was amazing,the full English breakfast was so much,I couldnt eat it all !.The staff,went above and beyond what was expected,a really lovely,warm,welcoming place to stay.I wish I could give them 11 out of 10 stars.The room also clean,with extras ,which weren't expected,but very much appreciated. Definitely stay here again,amazing value.

Stayed here a couple of times whilst visiting a few friends in Norwich. Made to feel very welcome and had a great stay. Top, lovely place and lovely people.

Went for Sunday carvery and the service was brilliant, friendly, helpful and quick considering they were busy. Carvery was good, the best we’ve had in three weekends of carvery hunting, was like a home made roast. It’s a pub with a restaurant area and outdoor space including a barbecue you can hire. Little extras like ice cream made on the premises available with all sorts of toppings. It’s not pretending to be anything other than that so don’t expect fine dining and expect to see locals enjoying a pint.

For me the food too pubby - lots of fried stuff and not much else - they do do a curry but I would never have curries unless it was in a proper indian as nobody can do them authentic enough. I though the price for the garlic bread way off the scale!

I stayed here with 4 friends for a birthday weekend in Norwich. We had a room with 5 single beds. It was ideal for us. The room was basic but had everything we needed and was quite spacious. We had lunch on arrival, which was very good and reasonably priced. The staff here are friendly and welcoming. Breakfast is good and included in the price. A taxi into town was around £6-£7. I would deffinately stay here again.

I travelled from Australia on urgent family business and took a chance with choosing this hotel. I found it to be welcoming, clean and comfortable. The breakfast was wonderful. Lots of choices and freshly cooked. Good proximity to the city albeit a bit of a steep walk. Would highly recommend this hotel. Thanks - R Tyler.

Arrived for wedding reception to find that nothing had been done! Tables not set out, food not set out, wedding guests having to do it themselves. Not sure of the arrangements, but felt really sorry for the bride and groom. Chairs and tables that were dragged out of a cupboard were filthy. Wouldn’t bother with the place again.

Went there to meet some friends very friendly could not do enough for you 1/2 roast chicken was great. Really amazing local pub that does good food well worth a try. They also do rooms although I've never stayed there.

I have stayed a week here and hsve rebooked gir this week. Very comfortsble, good food and excellent friendly service

Have visited this place for a drink several times. The food is good and everyone is friendly. Will eat here again

Esta crítica es sobre el pub, no en el restaurante u hotel.He estado en este pub dos veces, una vez entre semana a mediodía y otro sábado temprano en la noche para ver un poco de fútbol.Este pub parece ser un precioso edificio desde fuera, sentado en una colina, pero en realidad es un sitio muy "locales de pub. Debido a esto no es muy acogedor, amable o, lo que es una pena y también muy inusual para un pub de Norwich.El personal no se molestan con la trangers 'parece, y la gente no te molestes comunicación tampoco, así que no os molestéis con este pub de nuevo.Hay un par de mesas de billar, el cual parece ser utilizado regularmente y un par de televisiones, que no están realmente en una gran posición.Quizás este pub es como este, ya que está lejos de todo en medio de una urbanización masiva, por lo que no paso y variado comercio.Yo también visité la Taberna Quebec 300 metros bajando por la carretera un par de veces que era mucho más acogedora, pero mucho más pequeño. Desgraciadamente este parece ser mentores o que venden ahora.No me molestaría con el William IV de nuevo.

Another party at the William the IV and not left disappointed Staff friendly and efficient, good food and cold Beer. DJ excellent and great atmosphere created. Big thanks you from my parents who had a great time!!!

Stayed on the 9th December with my husband, clean comfortable rooms with good access to the city, friendly staff and tasty breakfast.

it a pub so pub food every thing come with chip, but very good food not cook to you order so have to wait not fast food, not very much for kids.

Very happy with the service and the food was lovely and plenty of it staff very helpful also a lovely garden for the children to play in they all had a lovely time thanks again to the landlady and landlord for a lovel time

Absolutely amazing, had my sons 21st birthday party here and it was fantastic, the dj was really good , we all had an amazing night

Went to sixtieth birthday party here last month great small venue very reasonably priced only two bar staff but the...

This has got a great beer garden, but be warned that it is very much a locals pub. When we went people were very friendly. I'm not sure it would be so welcoming at 9pm on a Friday night.

Had dinner in the William IV and was rather surprised. It has the look and feel of a local pub from both the inside and out. The restaurant part is really part of the pub that they have put placemats on the tables. But the locals are friendly and I came to eat, not critique the look. Staff to were friendly and helpful. I asked for the chicken and ribs combo which was according to the menu created in house. It showed too, the chicken legs were lovely and the ribs excellently cooked with a very tasty sauce.I joked about pudding when placing the order, but it could have feed two, and I'm not exactly Kate Moss. Really cheap too. Main and a couple of drinks came to around £15.Go for the food and don't worry if it hasn't got the wow factor of the Ritz, home cooked and tasted great.

Delicious food. Great value for money. Friendly staff in a good old pub. Will definitely be visiting again soon. Need I say more?!

4 of us were working in Norwich for a week, luckily we found the William IV. We stayed in there contractors dorm, it had 3 single beds and one double, Tea and coffee makings facilities, Iron and ironing board, Safe etc. Our beds were changed every 3 days and we had fresh towels everyday. Breakfast is all you can eat, if you wanted 3 sausages, 4 bacon, scrambled egg, no beans fresh and tinned tomatoes that's what you got freshly cooked for you, while you are waiting for your breakfast you help yourself to cereal, yogurt's, fresh fruit, tea, coffee, juice and toast. If you are not a breakfast person you can have a pack up to eat at work, this consisted of a baguette with a filling of your choice, fresh fruit, chocolate bar, crisps, and a drink of your choice. We arranged with Lorraine our evening meal when we left in the morning and it was ready for us at the time we set in the evening at a very reasonable price. We parked our vans on the pubs large free car park with 24 hour recorded cctv. There is a separate entrance so you can come and go as you like, All this for £100 a night (£25 each) The hard working hosts Ian and Lorraine are great, nothing we asked was to much trouble for them. We have another job to do in Norwich in February and are looking forward to going back. To wrap it all up it is a Contractors Dream!

I went there with a group of friends. We were all impressed with the value for money. The food was simple but good quality. Friendly service. We paid £4.99 for a two course meal.

Went somewhere different to eat the other week what a place very friendly atmosphere food was very nice staff helpful went on a sunny day and sat in the large garden been back a couple of times since very impressed advise anyone living in or visiting norwich give it a look

Went here for a meal with a Groupon voucher. Upon arrival was dubious given the layout of the pub as it seemed more like a drinking than dining place. We ordered our food which arrived promptly. We each had chicken pies which were home-cooked and prepared with plenty of vegatables. Filling was delicious and already felt full from the portions we had. However, the voucher entitled us to a dessert. We had the chocolate and carrot cake respectively and the wedge of cake given was very generous! Overall the place showed no signs of being a 'food chain' and all the food seemed to have been freshly prepared and cooked. The range of choice on the menu was extensive and we agreed the only downfall is the location. However, will definitely be making the journey back (when very hungry!)