The Oak Tree in Norwich

Ordered from just eat food never turned up. Pub take zero responsibility for any wrongdoing stating once its in the drivers hands its not there responsibility. Don't bother ordering anything from 59 Ipswich road! Maybe you can take this up with just eat. Reply Funny that considering I didn't scream, or shout. Amazing how quickly its not your issue. Maybe if just eat have enough complaints from business about the delivery drivers they would be held to account. Also funny how you don't list your business numbers on the just eat page either. Happy to take the money just not the responsibility

Booked a table for me and my family, service well excellent, food was cooked perfectly, would recommend to friends and family A +++

Meals were reasonably well presented and were tasty. However the service was poor. The restaurant area of the pub was laid out like any other pub of the same sort. As a party of 6 with a pre-booked table, we arrived, read menus and waited for a waiter to take our order, and offer drinks, as we have done in every other pub/restaurant we have used over many years. When no waiter turned up after some 20 minutes we went up to the bar and were told by a rather surly barman that we had to order our meals at the bar, and pay for them BEFORE they were delivered to our table. Further, if we wanted a pre-meal drink, we had to pay for that on the spot, or leave our credit card with the bar staff. Some of us were unwilling to do this, while others did not have a physical card, but use a virtual card on our mobile phone, which we were obviously not going to leave behind the bar. So, after paying for our drinks individually, ordering our meals and paying individually, we all returned to our table carrying our own drinks, and the meals were eventually brought out by a waitress. If we had wanted further drinks we would have to get up during the meal, go to the bar, pay for it and carry it back to the table. This, in the middle of eating a meal, and taking part in 6-way conversations. Post-meal coffees were brought by the waitress but had to be pre-ordered, or a credit card left at the bar. In every other place we eat, we pre-book a table, sit straight down on arrival, a waiter takes our order for the meal and pre-meal drinks, and, later, desserts and coffees, then brings the bill on request. On the rare occasion that there may be a dispute on the bill, or a complaint, we sort it out amicably, as we have a right to do. We then add an appropriate gratuity for the service, and divide the bill up between us, pay and leave. All very easy for both us and the staff. On this occasion, we each had to pay for our own meals separately, with multiple payments, as and when we ordered each element, queueing up each time with other customers doing the same thing. There were naturally no gratuities added, as the service was non-existent, except for the waitress carrying the plates from the kitchen to the table, and clearing the table after. We will not be returning to The Oak Tree.

The front of house staff were great. However, my partner and I ordered a Sunday roast for lunch and it was awful. The pork was dry and two thin slices were not enough to justice the price of £15.50. The crackling was the size of a 50p coin (the small triangle in the picture). The cauliflower cheese was watery and the structure and taste was as if it had been reheated. My partner ordered the triple meat lunch and unfortunately all his cuts of meat were extremely dry and tough. There were too many potatoes - about 4 roast potatoes as well as mashed potato that had no seasoning. The roast potatoes weren’t crispy and were quite pale. It was a real shame. We would expect this quality of lunch at a school cafeteria. The only thing good about the roast was the Yorkshire pudding and the presentation wasn’t that bad.

Nice pub to have a drink in, but their Sunday roast was terrible. Small portion, parsnips were undercooked and my girlfriend's meal was cold. The stuffing was only available as an overpriced side and consisted of 2 very small squares. Would not recommend.

Went for a Sunday roast. Really lovely and great service. Unlimited roasts and gravy is great!

Visited last night for a roast dinner with the family, all really enjoyed the food! Me & my partner had the roast dinners, and it comes with top up roasties and yorkshires which is a nice touch! Nice pub very modern, with board games and sonic the hedgehog game on the telly. Also does a dog menu with roast dinners. Will definitely go again

Lovely pub with attentive and professional staff. Had an excellent meal and was even allowed to bring our dog. Highly recommend and we will definitely be back

Absolute little gem, lovely setting, clean tidy homely feeling pub with great food and attentive staff, would highly recommend and if im back in Norwich will definately visit again.

Booked a table for 3 people on mothers day , we all had food from the set menu , the pork roast should of had crackling with it , i had to ask for some ! , I asked for the deluxe sticky toffee pudding with Bailey's but was given the normal one , I queried this and it had gone through on the till as a normal but the waitress brought me a miniature bottle of Baileys at no extra cost , my only other complaint is that the sticky toffee pudding was cold , I was expecting it to be hot 🤷‍♂️ . The decor is lovely as were all the staff , plenty of tables and a good sized car park , wheel chair friendly entrance 👍👍👍

Still the same great food and service .Thanks to a partial return to a reasonably priced lunch menu there is an improved ambiance and much better value.

Food was amazing definitely worth the price and beyond in my opinion, although there was a wait on a main (obviously not everyone that it will happen to) they were so apologetic about it and give us items on the house, 100% go back, we had a hunters chicken and chicken skewers and apple crumble and signature sticky toffee all amazing

Decent pub. Nice beer. Kinda expensive considering miles from city

Worst roast I've ever had ....spent rest of day o the toilet!!!!

Really enjoyed our lunch. The bar staff were very pleasant and they had a good range of drinks. Ticked all the boxes for us

Great spot on the outside of the city. Has a car park which makes it easily accessible. Classic pub grub and great drinks selection. Staff were warm and welcoming! Coming back again soon.

What a great night with friendly staff would highly recommend and would go back and food was delicious and a lovely range of drinks

Such a lovely atmosphere, food was amazing and well priced. Staff were super friendly and helpful, would definitely recommend.

A truly wonderful pub with friendly, welcoming staff, an exceptional variety of drink choices and a twist on classic food dishes. I would recommend to anyone, whether that be on your own or with a large party of people.

Visited for lunch with a friend on 21.2.24. Walked in, pleasantly surprised, nice decor. Welcoming staff. Looked at menu, it was quite pricey but no more so than some other places. However, you have to go to the bar and order, no table service despite the high price tag.!!! We almost walked straight out but it was raining outside so stayed put. Food was good, but the whole experience was ruined because no table service. Then there was a weird arrangement where you leave your card in a box and you have the key! Strange, but I get it. Won’t go back.

I would just like to say that P went beyond service for an old lady who needed help to get to the car outside showed so much respect to this lady 🙏🙏🙏

Lovely staff and great customer service. food great, cheap and cheerful food, plenty of it. The bottomless hot drinks is a great idea, but the pump action hot water for tea, is not the best idea and makes it more of a chore. But overall, its a great choice for a good value cooked breakfast

Waitress very friendly and helpful, steak was cooked perfectly. Expensive but worth it and will definitely go back

The Sunday roast was fabulous, good size but could do with more than one carrot. Was one of the best I've had. Service was very slow which did taint the experience slightly.

I came in with my friends for a roast and a dessert. It was PHENOMENAL!!!!!!!!!!!!! I loved it. The kitchen staff were incredible - amazing food!! And the service at front of house was exceptional. So welcoming :)

We enjoyed a lovely evening at the oak tree. Food was great and service could not have been better. Will return soon.

Wanted to give it a try for Sunday lunch when my brother was visiting. The beef Sunday lunch was excellent and good value. Definitely will be returning next time I fancy a good Sunday treat.

Went to the OT for a funeral wake. The food was excellent. Ham and cheese sandwiches on delicious fresh doughy bread, chips, bread and fish goujons and two different gateau for dessert as well as tea and coffee. Very nice. Will come again

Came in for dinner with my boy. My lamb shank was lovely and he enjoyed his goujons. Staff were pleasant and accommodating.

Lovely pub/restaurant. Staff were attentive and friendly. Sunday lunch was excellent. If you're a sports fan there are several large TV's. This was our first visit and won't be our last. Recommended if you've not been before.

Lovely, lovely place. Excellent food and service. Reasonably priced with parking.

Excellent service. Warm and a pleasant atmosphere. Very expensive and my wife ordered a house salad that seemed to contain hardly any of the supposed ingredients....but it did include RAW broccoli. That classic salad ingredient. I understand that late afternoon on a sunday the kitchen is probably bare but you cant just pass this off as ok. It's not. My burgher was ok, it had no salad nor anything other than meat and bread. Pretty mean but ok I guess but not for £17.

Lovely place, lovely staff, amazing food ❤️❤️❤️❤️

Great meal at reasonable price. Had the Gammon Steak. Super friendly staff. Tnx guys.

Excellent family restaurant and lively bar. Staff are welcoming, and the food is always good.

We all ordered the turkey and ham pie, the pie was nice but the rest was awful. Frozen items used and veg was tasteless hard and chewy, mash was like packet mix. Other than the pie the meal was horrible. Not worth £17!

We ordered a Turkey pie with accompanying vegetables. The food was piping hot and plentiful. However, for the price of £17 we felt that we should have received fresh rather than frozen potatoes and vegetables. Unfortunately I couldn’t cut through the sprouts or a parsnip and the roast potatoes, whilst perfectly tasty, were obviously a frozen brand. The gravy was rather gloopy and we could have done with a little more. The pie itself was very nice and appeared home made. Just a shame it was let down by the accompaniments. The atmosphere was welcoming and we were well attended by the staff.

The first time we had been there for a family lunch - a table of 8. I ordered their '3 meat Sunday lunch' for £17. None of the food was particularly hot and mine was so cold I sent it back asking if it could just be microwaved to save time. They insisted on providing a fresh plate of food so I had to sit there for around 10 minutes while everyone else was eating. Food not particularly good and pretty tasteless. Portions of meat were very mean and broccoli so hard it couldn't even be cut with a knife. Desserts nothing special either - for example rhubarb crumble came in a tiny pot and seemed as though it had been added in advance and just microwaved. Won't go again. Lots of places who do Sunday lunch much better and cheaper!

Beautiful little pub on the outskirts of Norwich, came here on a whim and was massively impressed, we ordered from the set menu so two courses for only £16.50 which is pretty amazing considering current costs, and food was superb. Will definitely be back.

Beautiful quaint little pub just out of the city, absolutely stunning with all of the Christmas decorations up and does a lovely roast dinner which we had yesterday!

Overpriced for Weatherspoons quality. I mean this when I say the roast I had at the oak tree last night was abysmal. Promised unlimited Yorkshire puddings and roast potatoes on the menu, only to be told after I’d paid that this wasn’t available. Wouldn’t have asked for more anyway once I tucked in. Yorkshire puds were good though I’ll give them that. Carrots were the texture of frozen banana, broccoli was wilted and barely visible as there was so little of it. Mash was nice. I ordered the triple meat yet my portion of pork was closer to a boiled bacon medallion than anything fit for a Sunday dinner. Then we come to the pig in blanket. A side that cost the price of a coffee. Sausage was burned to a crisp and they so kindly balanced the blackened, torched piece of bacon on top, crumbling to ash as it fell off the sausage. I was forced to send it back. In return a few coins were pressed into the table next to me in not the kindest of manners. Honestly everyone, go to Unthank arms instead. That roast was banging.

Went for a Christmas meal. Meal was booked back in September. Poor service. Tables waiting for food while others on table eating. Was a good 20 mins wait before food came. Veggies over cooked. Very hard to eat. Wouldn't recommend this place to anyone. 0/10 30 unhappy customers

Order food, sent back more than once for both meals Then was offered a free desert for the troubles When claiming free desert was told only 1 of us could have free desert Hope you get a decent meal cause you won't get the free desert you are promised!

Pub was packed and despite not booking a table the staff did everything to accommodate us. One of the best roast dinners for the price.

A good gluten free meal was had that was served by helpful friendly staff.

My family and I visited here yesterday for a Sunday afternoon birthday treat for my daughter. The welcome was warm and friendly with prompt service delivering delicious well prepared and cooked food. We had arrived a tad late and didn't sit down quite on time (thus potentially out staying our table time) but this didn't faze the staff / management who professionally and smilingly managed the situation. I for one will return to the Oak Tree as we all had a great time and meal.

Lovely pub with a great Sunday lunch, needed extra gravy which they sorted straight away and were amazing with the children

Been a few times now.....no issues any time

We came as a large family group. All was fantastic until we requested a special offer that was listed online. After much wrangling they honoured it. And did offer us complimentary drinks afterwards. Food was delicious. Ample portions. Food all came out together, which was great as they were quite busy. Friendly staff. Shame about the wrangling but Altogether fab! Will definitely visit again.

Lovely little pub, wonderful friendly atmosphere and the staff go the extra mile to make you feel welcome. The quiz nights are brilliant fun and the quiz host is excellent. The music nights are always banging and the resident DJ is ace. The food is awesome, especially the Sunday roasts. All around a great place for a family meal, a few quiet drinks or a great night out, I would definitely recommend 👍👍👍👍👍

Great pub, brilliant staff and wonderful atmosphere. Really comfortable place to meet friends for a drink or take family for food and the food is good too, really nice outdoor area at the back with heaters and nice decor inside

Christopher Stevenson enjoying his beer at his pub today and jay to tha thank for take me out today

Nice discovery on the outskirts of Norwich

Nice place to have a pint, pretty standard pricing for spirits as well.

Was a good roast. Meat was very good. As pub lunches go we was very happy.

in the words of my 10 year old god son.. its a lovely restaurant but the food is rubbish. came with friends for first time as someone said it was nice. sadly what we had was a small overcooked fish and small handful of chips and then a weird teaspoon of peas in a bowl of green water for £16. The fish was rock hard and dry I wished I'd sent it back and had a refund and my friends said theirs were all poor too.. in the current climate you only go out for dinner for a treat so to pay such a high price for food that is so badly presented and tasting is not acceptable. nice pub and staff but sadly our first and last visit. Food also looked nothjng like photos on here or trip advisor which we'd checked first..

in the words of my 10 year old godson who was with us.. It's a lovely restaurant but the food is rubbish. We came last minute on a Saturday with friends for first time as someone said it was nice. sadly it wasnt for us and what we had was a small overcooked dry fish and the smallest handful of chips served with the weirdest teaspoon of peas in a bowl of green water but badged up as minty garden peas for a shocking £16. The fish looked overcooked but still served and was hard and dry and I wished I'd sent it back and had a refund.. we did all comment on the lack of chips each meal was served with and the poor server said "that is our portion size" but later bought back a bowl of chips for us to each top ourselves up. my friends said their meals were all poor also, so i felt embarrassed I'd reccommended it. In the current climate you only go out for dinner for a treat, so to pay such a high price for food that is so badly presented and tasting is not acceptable. over £100 spent sadly our first and last visit. no wonder it was empty at 5pm

Good pub.. Friendly staff and good facilities. .. nicely laid out.. great ambiance...

Wasn't happy I've been in there 5 time with different people each time come out not happy every body tells me it's great so all I'm going to say is try it yourself never ever going back sorry

I have come here a couple of times now and have enjoyed my visit each time. It is a very beautiful pub, staff are very friendly and polite and the food is good too.

Outstanding service and excellent food. Drinks services 👌

Really love this pub. Large but with cozy areas . Lovely big garden . The food we all had was really good, great burgers ,fish and chips. The menu has somethingfor everyone. We have had Sunday lunch here too which was really good . Love the atmosphere and the staff are really kind and friendly . I will be back soon .

Great pub with lovely big garden. Have been several times now and definitely recommend. Great food,staff are lovely and the range of beers,wines and spirits really good . Has very quickly become our go to place

Found this place listed as one of the top 11 best places for Sunday lunch in Norwich. booked for Sunday lunch, turned up early but were seated straight away. Table had been cleaned but was very sticky with residue of food. we asked for something to wipe down the table and the waitress said she would be over to do this for us. she arrived and gave it a cursory wipe over. it was still sticky so we used serviettes, these came up very dirty, suggest they give the tables a good clean, not healthy! i ordered the roast loin of pork and my wife the veggie mushroom pie. dinners arrived, my wife's ok but mine was not loin of pork it was a single piece of pork belly! No crackling as advertised. complained to the waitress who initially said that we should have been told when we ordered that the pork loin was off the menu, hence the pork belly. i said that we were not and she asked "so what do you want me to do". I said she should take it away. she did so in a huff. another member of staff (possibly the manager) then appeared saying there had been some mis-communication and the pork loin was on. i asked why i had been told the opposite and she said that was the mis-communication!! when it eventually arrived (as my wife had nearly eaten hers) it had no, pigs in blankets, stuffing or crackling. my wife decided to go ask as by now i was getting annoyed, and the pigs in blankets arrived with the stuffing but no crackling. ate it and left. also just to point out that when you bother to mention on your website that you make real beef gravy, that's what you should serve, not instant. having moved to the area a couple of years back, we have been bowled over by the quality of food in and around Norwich but this has let the side down somewhat. not recommended.

Nice food service good on a stopover in Norwich

Lovely little pub Served by a young man called Ryan He was incredibly friendly and happy. Made me feel very at ease. I found some of the female staff to be a bit rude Ryan was incredibly helpful Would come again As long as they don't start charging the extra for peak drinks

Enjoyed a lovely meal at the Oak Tree. Great service, really attentive and friendly staff. Loved the burger! Mum had fish and chips and also enjoyed her meal. Nice cocktails and wine selection, good value. Very well decorated, comfortable seating, and really nice beer garden. Will return! 😁

Third visit - always good - best in the area for food for in a relaxed atmosphere at a reasonable price

Good friendly service, nice atmosphere. Food was ok and looked nice but potatoes well over cooked, like they had been reheated and dried out; and mash was dry and didnt taste like real potato, the other healthier veg was good but not enough of it,therefore not worth the higher range price The meat was however very nice.

It was a nice friendly environment. Staff were nice and helpful with sorting a birthday cake for my sister. Food was very good and fairly priced. Would recommend for families.

Had sausage and mash ...sausages were white asked why told they tested with a probe the other meal was veggy pie needed a chisel for pastry and at their prices not value 100% would not go again

The food was so nice and the staff were nice sooooooooooo good realy recommend it

Unfortunately the food was not that great, ordered a roast and most ofit was dry over cooked and looked like was cooked the day before, I will not eat here. As a pub though its very nice and like the setup, just a shame I got bad food

Hello, Thank You for your Hospitality when we visited Norwich Week. Great Food. Service was first along with the Band on at the time. Thank You

Great informal venue with good pub food.

The food is good for the price and the staff are friendly

Pheerada was the women who served us and she welcomed us very well(even considering there was 10 of us ordering). She managed it very well and was very polite and has a good personality.

Went for a weekday evening meal - plenty of choice and delicious meals had by all! The service was really good too, especially when it came to making a picky eater of the group feel included by serving a starter and side very aesthetically as a main meal. Would happily return!

Enjoyable lunchtime visit to celebrate a birthday by 7 of us plus a small dog. The venue welcomes well behaved dogs on leads. A bonus for us.

Lovely place to visit, food was very nice and enjoyed by everyone. Staff were very accommodating as we were a large group.

Very tasty Sunday roast the service was great staff very friendly

Visited here on Sunday! Had a lovely roast dinner! Very generous portions and lovely staff. Connor was fab! I will be back as soon as possible!

Great atmosphere, great service. Would highly recommend going with friends to have a good time. Well done to the staff.

What a hidden gem I have found today! Slightly outside of the city, this must be one of the prettiest pubs in Norwich - gorgeous garden, cannot wait to come back in sunnier weather! Food was gorgeous and I was served by the lovely Debbie who was as friendly as they come! Will be back soon :)

We recently visited this pub for an traditional Sunday roast, and certainly were not disappointed. Upon entering the waitress showed us to our table and handed to us menu's, which covered all the main meats, which chose Turkey and Lamb which arrived piping hot and was very well cooked and tasty. The atmosphere was very good and the service and staff was excellent. Certainly worth a visit if you are in the area and what a meal that gives you value for money .

Another excellent lunch. The food is consistently good and the staff are really helpful and friendly and never seem to mind amending my order because of my health issues. What is especially nice is that they remember my dietary issues. It is also a lovely place to pop into for an excellent cup of coffee. Actually the coffee is really good.

Stopped by for a midday drink after a very long walk, greeted by friendly faces and warming atmosphere. Money spent both inside and out and worth the trip!

Had to send fish and chips back as fish was overcooked and hard.

We regularly eat here, clean, friendly, good value and lovely food, however today my favourite so far seafood pie! Veg very lovely, cooked to perfection mangetout, carrots, peas and broccoli, 🥦 steaming hot pie, really delicious . Well done chef! Served by yours fantastic staff

As usual the food was great. Want to give a big shout out to "P" the waitress, always cheerful, friendly and helpful. From linda "dont want the hot dessert hot" and Antony "the lager and blackcurrent man, with loads of blackcurrent" Would thoroughly recommend The Oak Tree to friends family and anyone

Very nice atmosphere, I had the Burger with Mushroom and Cheese Sauce it was very tasty and filling. My Husband had the 8 oz Steak and it was cooked to perfection. Dessert was Trio for me and Chocolate Brownie for the husband , we both enjoyed very much, We recommend the Oak Tree. Thank to all Staff.

The Oak Tree Norwich is a lovely spacious pub with friendly staff and tasty food. There also dog friendly 👍

Never had a bad meal staff always cheerful and helpful

Feels a bit sticky. Staff friendly enough and food adequate but definitely something missing. If you’re just having a drink and something to eat with your friends it'll be what you want

Came in with family for a meal, food was lovely and staff was very helpful and friendly, would recommend to friends and family

Great food great staff great pub garden.

Our 6 year old son requests to come here for dinner EVERY time. Nathan always gives the warmest welcomes and makes such an effort with all customers and is an absolute ray of sunshine! Pretty sure Nathan is the reason our son loves to come here! Food is absolutely delicious too!!

We tried to book but apparently booking closes at 4pm so this almost put us off visiting as we did not know if a table would be available. However we did go and a table was offered. We had the three course set menu which arrived promptly. All food was hot and very tasty. The service was pleasant and effecient. We would visit again

Good price good food nice seating

Just ordered two burger meals through just eat. Firstly my finace has intolerances(dairy egg and soya) so finding places to eat is difficult. This place is amazing. They use vegan mayo and buns so she could have a burger. Also oil they cook in doesn't contain soya. So could have chips. Unfortunately due to no vegan cheese as restaurant decided not up to their quality. Which is brilliant in my eyes. Showed they care about the quality. And it showed. I had blue burger and was delicious as were my cheesy chips. My finance had double burger. She is eating for 2 at the moment 😆 she also had rosemary fries. She loved them. So thank you so so much and we will be defently be coming in. Also a thank you to Rose who helped us over phone. Extremely helpful. Great food. Great service 👏 Also food arrived hot and on time.