The Whitworth Terrace in Derbyshire Dales - Phone Number, Reservations, Reviews

For any brides out there - I just wanted to pre-warn of the pure stress I have endured for the past 6 months after booking my wedding with the Whitworth back in February and having it cancelled. My trust in vendors was completely broken and it has taken til now for me to start enjoying the wedding process again.

Excellent tea and cake here in a very relaxing atmosphere with lovely staff. Brilliant position in a park, overlooking a croquet lawn and just off the car-free cycle track between Rowsley and Matlock.

Beautiful park, gardens and monument, lovely pub and cafe 😀 accessible toilets, highly recommended 😀

East Midlands Scooter Alliance beat the bikers annual meet up

DONT BOOK THE WHITWORTH - Very negative customer Experience 1. No show appointment - after booking our wedding and paying our deposit with the Whitworth, we organised an initial F2f appointment with the events manager, we drove over an hour to this appointment on the day only to arrive to no staff being present. The Whitworth offered us an apology only for this over 2 months later. 2. Not answering phones - after this no show, it took us weeks to speak to a Whitworth staff member about what had happened because phone calls are often left unanswered and email response times often took them weeks. 3. Loss of previously agreed contracts and wedding agreements - The Whitworth staff asked us to resend the agreed plan of our wedding because they themselves had lost this information. 4. Redacting previous agreements - after waiting anxiously for months to be updated for our wedding plans the Whitworth organised a meeting with us (they attended this one), where we were told by new staff that some changes needed to be made to the previously contractually agreed wedding, including the capacity (dropping us from 150 guests to 110), despite us having already sent save the dates to our guest list. 5. False reassurance - during the above meeting we were reassured and told that the Whitworth were still very keen to host our wedding and that their changes are only minor details, we were told ‘not to worry’ multiple times in this meeting. We sent an email that evening to the Whitworth asking about the possibility of the maximum capacity being 120 guests rather than 110. 5 days later the Whitworth sent us an email saying they are no longer going to host our wedding. 6. They have done this before - when we called the nearby accommodation to cancel our booking, the accommodation said they weren’t surprised with the Whitworth’s actions and that we weren’t the first to have our wedding cancelled like this. The entirety of this process lasted 5 months. We were offered no compensation for vendors that we had paid deposits to for our wedding. After cancelling our wedding it took the Whitworth over 15 calls and 2 weeks in time to receive our deposit back.

Lovely cafe and staff, reasonable priced and in a lovely well maintained park

Lovely park and a great community centre with nice cafe

A bit run down, needs proper money spending on it. Play area fenced off for months, lets hope they replace it. Apart from that the rest is pleasant and if you're not local the car park is very cheap.

Put simply, I am of the view that they cannot be trusted to honour bookings and keep their word. I wouldn't recommend doing business with them, I'd go elsewhere.

The staff, ladies, are lovely very professional and food great but not expensive.

Great coffee and great location but not allowing your dogs in the cafe is a ridiculous notion in Derbyshire! People come with kids and dogs and the cafe gets the business they wouldn’t otherwise get thanks to the regular downpours and people who come to the park to walk with their dogs have to hide out in the cafe instead buying overpriced hot chocolates. Also, wiping a table everyone once in a while would go a long way in a hospitality business.

A great place to take the kids to blow off steam

A little disappointed as usually love this cafe. Unfortunately we were a little late for hot food (2:35pm) We thought would happily make do with coffee and cake but two in our group have allergies and there were no dairy / egg free choices. Settled for coffees which were super hot and a little bitter. Had a fab hot lunch last visit. Will go without allergy sufferers and be earlier next time. Such a shame as these days most places have vegan options for cake lovers with allergies.!

This is a beautiful venue and surroundings. We were displaying our creations at a craft fair within this establishment. Highly recommend at least a visit.

Mainly used for Wedding / Parties & meetings but the have a very lovely cafe / restaurant. This building is full of history charm and character. If visiting the centre and the adjoining park remember there is a small charge to park. At the bottom of the park visit the railway station used for visitor trips. Very quaint with a glimpse of the past, steam trains charging through, signals and signal box. The park is good for children be careful, deep lake and pond close. The centre is run by volunteers and donations. Please support if visiting.

Had a lovely homemade scone, still slightly warm from the oven. Nice coffee and friendly staff. Thank you.

The cafe is nice and they serve a good range of hot drinks and cakes, the staff seemed to be friendly and helpful would recommend to stop at for a drink and food.

Cafe situated in the whitworth centre that serves a wide variety of cakes plus coffee, staff all friendly and plenty of inside seating and benches outside

Loverly staff, decent coffee but the bacon cob could do with a bit more bacon in it

The Park is paradise food in cafe very good

Great place for a walk, lovely Cafe with a good choice of food abd very friendly staff.

Lovely walk around Whitworth Park & visit to the cafe! 😋

We met our friends Angela and Andrew for lunch, lovely company. We all had excellent meals plus teas/coffee. Good service too. a great occasion. My only complaint was it was not that easy to find-but it was busy!!

Nice spacious venue. Friendly staff and good food at reasonable prices. Can park for free if you visit the cafe.

Took my children to the Santa's grotto here and it was brilliant. Can't wait to bring them back next year. Excellent value and they loved it!

Great place to hold an event, extensive grounds and helpful staff.

Recently, I did a yoga class here. Large room, quite cold

Beautiful place to go for a walk , the trees are just magnificent

Bacon Cob was great! My Mum was a little disappointed in her Gluten - Free Bread but Bacon still good. Toilets were a little unclean when visited also. Great park to walk in!

We attended a fabric pumpkin making workshop with Jennie who was very patient, helpful and generous with her time and materials, the workshop was held in a lovely room and was amazing value for money , would definitely recommend to others and look forward to attending more workshops .

Nice little cafe and beautiful park

Great cafe. Lovely staff and ambience. Fair price

Requested a pot of tea but was told that as I was sitting outside that this was not possible so my wife's tea served in a disposable cup. I A real let down, might as well do away with the outside seating if the management are unable to offer any thing more than disposable cups and paper plate a roadside layby experience.... Try Harder.

No complaints about the food but very disappointed that the cafe is SO unfriendly towards dogs, considering its location in such a dog friendly park. There’s nowhere to sit outside if it’s raining, which it had been, just told we could sit on a bench in the entrance porch which is totally unsuitable, I won’t be going back again.

Great venue, a choice of lovely rooms, a beautiful park and a very nice cafe

Nice cafe and great staff but the coffee machine broke about 5 weeks ago and they are STILL awaiting a new one…from ITALY!…..for gods sake, can’t they find a suitable machine in the UK without having to wait weeks to import one from abroad?….loosing customers hand over fist I should think….

Park is lovely but watch out for the private parking company. I had 2 years fighting a parking penalty charge from when the pay machine wasn’t working properly

Lovely location. Beautifully kept park, with bowling green, croquet lawn, a lake and a fairly comprehensive children's play area. Even though it used to be free to park, it's only £1.00 for FOUR hours, which is brilliant value! The cafeteria appears to have changed hands since we were there, last. They've moved the counter to the opposite end and there's no longer any table service...so I had to queue with a fair number of ramblers, who had all come in for coffee and cake, which was a bit of a pain. The Espresso machine was broken, which was unfortunate, but the filter coffees were very good. The homecooked ham in the ham and cheese toasties was lovely. We didn't think the café had quite the same atmosphere as it used to have; the previous incarnation seemed more family friendly, selling ice creams etc. It's in a lovely building, though, with great views across the park.

Very rude staff! Over priced food and won’t accommodate dietary needs. Avoid !

Not customer focused Using a meeting room and asked to leave at 5.05pm as they needed to "lock up"

Nice food in lovely surroundings... good to support a local institution

A wonderful building. Still in good condition after all these years

I always love coming to Whitworth Park, whether it's to sit and enjoy the scenery or a quick walk through.

Not the cheapest ,but food well cooked .

Great coffee but thought £3.50 for a toasted tea cake was over the top!!! 😳

What a great find. My friends and I popped here on our way back from Matlock. We all wanted simple fare and we struck lucky as we were able to get fried egg sandwiches at 3.30pm. They offer a wide range of food to cater to all tastes including many delicious looking cakes. The two ladies who served us were really friendly and helpful. I will definitely visit again if I am in the area. The only thing to be aware of is that you must register your car when you get inside the cafe or you'll get charged for parking. Just ask the staff and they'll show you what to do. Highly recommend a visit.

Stopped for a coffee following a walk. Was disappointed that outside food was to be served in a polystyrene container. Not good for the environment. I requested just a service which did cause a little consternation. Surely something else could be provided rather than polystyrene?

Excellent place and people work there where kind politeful and helpful to

First time eating here and it was absolutely lovely, will definitely go back. The staff were really welcoming, friendly and polite. One staff member got my great neice some paper and crayons so she could draw.

All the pleasant atmosphere has gone. Low and bare tables make this a stark and uncomfortable venue. Sticky table and seats covered in crumbs. Where have the friendly staff gone to?

Grandsons love coming here so do we. Plenty of space, plenty of park they love the assault course, lovely cafe. Cheap to park.

Lovely for the kids to play and feed the duck

WOW came here with little expectations of a fab lunch and i was totally blown away. Great menu choices with daily specials to add. Wonderful friendly staff all set in a lovely clean and spacious environment. Views out onto Darley park all added to what was an extremely enjoyable meal.

We had a great lunch here, for myself I had a lovely ham salad, the box was full, and there was a nice mixture of salady things( I would have liked some chives in the potato salad, but, hey I'm being picky). It was extremely good value, the covid safety values were high and being adhered to. All in all, great!

Visited on 25th July and we had a latte and a piece of cake after our walk, both were delicious. I noticed you have a sign which politely asks customers to still wear masks (despite this being like trying to catch a mosquito with chicken mesh). Perhaps you should change this to give customers the option and ask customers to respect personal choice seeing as some of your staff had them under their chin or under their nose . . . Just saying.

A lovely place for a coffee, lunch and cake, would highly recommend

I live locally and have an annual car parking pass as we spend many happy hours on the park. Was there for opening time at the cafe today (16/06/2021), and had a cooked breakfast. The food was lovely - local butcher supplies the sausage and bacon. The staff are friendly and efficient. I don't find the food expensive. I've been for lunch before and their quiche is lovely too!

Nice park for stroll and for children's play area. Now have to pay to park.

Lovely area great parks and lovely little cafe

This cafe is situated in a very pleasant park in very pleasant countryside. And a heritage railway next door. Food is fine. All covid secure, plenty of outdoor seating. Car park charge very cheap.

Lovely park gardens and cafe Great place for walks

Lovely staff, lovely food, lovely park. What's not to like??

Open and selling drinks but toilets not open. Not even disabled one. Will not visit that place again. Do not recommend.

It's a nice place, nothing fancy just food grub and lovely people

Friendly staff and coping well with Covid restrictions. Nice tasting Coffee too

Lovely cappuccino there first time went for a walk round the park

Nice park and great hot chocolate in cafe

Great coffee and great food at a fair price. With friendly staff, what's not to love about the Whitworth?

Worst breakfast I've ever had, cheap small meals overpriced.

Lovely breakfast, a bit expensive maybe. Could have done with a slice of two of toast included.

We had hot chocolate with cream and marshmallows.black coffee and carrot cake. It was great value for money.staff were very attentive and practiced social distancing. Whitworth park is beautiful and would recommend a walk first which is pretty flat.

Wonderful fries.. Housewife gossip heaven

Overlooks a fabulous park. Serves some gluten free cake and we had a lovely cooked breakfast. Toilets very clean. Staff very friendly

Lovely bike ride from Darley Dale to Rowsley followed by delicious coffee and cake in the Terrace Cafe. Highly recommended for drinks, snacks and meals.

Good food lovely staff and a good walk after thank you

Nice sweet little cafe. Quick service. They are coping very well. Need more outdoor seating though to survive.

A beautiful park with duck ponds, croquet and bowles and a small cafe for too.

Staff were polite and very welcoming. Will definately call again

Went on a cold wet day to a conifer so hard to judge. Nice building full of history

Lovely place for a to eat after a walk in this lovely little village

Great venue for event -from CH Events

Food and service was amazing, atmosphere was just right. Price was about right for what was served. Quantity of food was fantastic

Mum is in her 100th year and has Alzheimers so we don't go far and the cafe at the Institute is nearby. We take a walk in the park, the children have fun on the playground and then we go to the cafe on the terrace for tea and cakes. The scones are just as Mum likes them and there are sweeter cakes for the children, a couple of pots of tea and whatever the children fancy and we are set for the rest of the day. When it's hot we have some of the speciality ice cream which we can heartily recommend. The place is spotlessly clean and there are toilets with disabled / wheelchair access. Decor is 'country cottage' although really it's a rather tired, large conservatory. The review before mine remarked that prices are high for a place with little ambience, I agree though the convenience of the hot drinks and the quality of the cakes makes up somewhat. However in recent years we buy our sandwiches and soft drinks from the Coop outside the gate and eat them in the park before having tea! For this reason I'm taking a star off.

Have been at different times of the day and have always been served with a smile. The Cafe is used by all generations from families with small children, Grandparents enjoying an outing with grandchildren to spoil, ladies that lunch and retired couples like us who enjoy the fresh food and the view from the windows of the lovely Park. There are also solo customers who are also made most welcome.

The cafe is fine, but they have introduced a new pay and display carpark, and offer a discount on the parking, but only if you take your ticket in (and therefore dont pay and display). Prices have also gone up since the renovation, so not as cheap as it once was. The cake was nice and they have toys for children.

Love this cafe. Great if kids want to go to park. Can have coffee and icecream as well

Quality simple food at affordable prices. Easy going friendly staff

Friendly cafe with excellent food and cakes

Very,very disappointed to discover that dogs are not allowed into a very ordinary cafe overlooking a park.

Free coffee top up (one) Indoor and outdoor seating

Come here every week with my mum as we both love the food & coffee. The coffee is the best for miles around. The food is always nice & never had anything bad & we've been coming here for years.In summer its nice to sit outside on the terrace with our little dog the walk round the park after. The steam train from Peak Rail runs past the park & stops just behind it si it's always nice to see that when its there.

A good selection of cakes and hot drinks. Cooked food is simple fair. Service can be quick, but can slow down when cycle training is taking place.

Always cold in here, bring layers!

Such an amazing community place

Friendly staff and excellent coffee and cakes

Estuvimos invitado a a unas bodas de plata de unos amigos. Estuvo correcto, tanto la cena, la decoeacion, como el personal. Lo mejor, el disjokey. Que buena música puso, no paramos de bailar

We had a pot of tea & sticky chocolate cake. Delicious! Lovely staff & made welcome by all. Great views over park. Good menu & well patronised.

Visiting area on a mid-week break. Stayed locally and daily visited with our grandson. Fabulous view from the patio area we had a delicious snacks and drinks.The service and standard of food was excellent.

Excellent day out. For the Chron's and Collitis society. Lovely surroundings with plenty for everybody & all ages.

A credit to my birthplace, such a wonderful building, proud to be from Darley Dale.