Based on 1.273 opinions finded in 2 websites
Based on 1.273 opinions finded in 2 websites
Nº 4760 in 7028 in City of London, Westminster
Nº 694 of 925 British in City of London, Westminster
CUSTOMERS TALK ABOUT DISHES WITH..fisholdOpinions
Perfect spot next to the theatre, nice upstairs restaurant overlooking the theatre district. Very friendly and helpful staff, good choice of wine and beers all at reasonable prices. Good choice of food with it all being very good quality and plentiful.
steve p . 2024-09-10
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We didn't eat anything but the atmosphere was very pleasant, the place was very nice and it was a good place to have a pint.
Francisco Vilanova . 2024-08-25
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Didn’t have food but had drink and used the toilets. Spotless. Lovely staff. Brought coffee down to main bar instead of saying ‘served upstairs only’ like the other Sam Smiths pubs we visited earlier in week. Great Sam Smiths pub.
Anastasia-Florence Savage . 2024-08-23
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Singularly the most unpleasant attitude I have had from bar staff ever. Don’t bother with this place.
Andy Naylor . 2024-08-22
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Only sweet cider on tap. And dry only in a bottle
Максим Коновалов . 2024-08-20
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Excellent food and typical London venue, wonderful experience
Loris Grosso . 2024-08-04
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Tried paying a pint with amex and he told me no amex. Then I put my other card and paid right away. Next day I noticed he charged me 3 pounds more when I tried the second time 😐
Guiga Paixão Argollo . 2024-08-03
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I was with my friend when we were rudely denied tap water. It is a legal requirement to provide drinking water to anyone even if they aren’t a paying customer. It is not a rule that’s just been made up, but a legal requirement. The service at this place is abhorrent and i am disgusted at the lack of support. The temperature had reached 32° and you still refuse a simple cup of tap water?
Nuren . 2024-08-01
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I came in on one of the hottest days of the year and asked for some tap water. Only to be rudely denied by the bartender saying "How else are we supposed to make money". And this is a legal requirement to serve tap water to any customer so I am very appaled with this service.
Dilan . 2024-07-30
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Food was OK but quite expensive for small portions, seems a bit under staffed which meant service was slow as it was one person upstairs, one downstairs, both trying to serve drinks,take orders and serve food, but they were both nice, friendly and did thier best. Is a nice pub though.
Tony Bartram . 2024-07-28
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My pint of best bitter was clearly off but was told it's supposed to taste of vinegar! Instead they offered half a pint of their standard bitter which was also not in great condition. The taddy lager and extra stout were on good form though.
Nathan . 2024-07-23
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Great little pub with lovely food and good beer. Kerri will make your evening with her friendly and funny personality!
Jess Jeffery . 2024-07-23
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The service from Kerrie was amazing. Great atmosphere and was more than accommodating to our groups needs. Loved the chat and recommendations.
Kirsty May . 2024-07-23
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Staff amazing with service and knowledge with drinks and recommendations for food
Peter Dunmill . 2024-07-20
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Good decent London pub, quiet on the day but the barman was a nice lad, knowledgeable and polite.
Robbie Matthews . 2024-07-15
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Pint of Cider & 1/2 a lager ( only had the Organic one on tap ) £11:40, you're in the West End so it's not going to be cheap I understand that, the most expensive pub out of 4 in Soho today...Sorry not going back or doing a Sam Smith's pub in London again...
Karl Newell . 2024-07-14
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Good staff and service. Raju too good care of us. The best fish and chips ☺️
Melania Pisciotti . 2024-07-08
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Kerry was very plesent and friendly and very helpful
Glenn Seager . 2024-07-04
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Great place. Kerry especially was lovely and very helpful
michelle pollard . 2024-07-04
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We were visiting London and stumbled onto the White Horse Public House. What a fantastic atmosphere and Kerry was so friendly!! I had their organic pear cider and tried the raspberry gin too…. Both were extremely delicious!! Highly recommend!
Vicki DiAngelus . 2024-07-01
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They were extremely accommodating for our large party. Raju was our server and he was both attentive and helpful. He went out of his way to make us feel welcome. Thank you Raju!!!
Roland Estevez . 2024-07-01
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Really nice staff, good price. Recommended
Jon Roberts . 2024-07-01
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Such an amazing experience, great drinks and amazing service! Kerry was serving us at the bar! The nicest person I’ve met in all of London!
Gabriela Gonsales . 2024-07-01
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The service here is amazing, especially Kerry! She was the nicest person !
mariana menezes . 2024-07-01
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Excellent pub, special thanks to Kerry who was super friendly and helpful! Great beer, very pleasant place!
Chico Alencar . 2024-07-01
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Had a great time here, great food, great space and awesome service! Kerry is fantastic!!
Andre Pagani . 2024-07-01
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Had the house Raspberry Gin and sampled the house whisky and ciders. All fantastic! Great ambiance and Kerry behind the bar was so hospitable and shared her knowledge with us.
Zen Bohemian . 2024-07-01
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No disabled toilet. Toilet down very narrow staircase. 9
Jude Gayle . 2024-06-28
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At first floor, sitting by the window with street view. Service is good , but food quality is ok.
siu chung wan . 2024-06-23
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Good old London pub. Great bar staff.
Joanna Hawley . 2024-06-21
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Waiter was stinky and had bad attitude, maybe he just doesn’t like tourists or was having a bad night but doesn’t excuse for terrible service throughout the time we were there. Food came out cold and stale. Very mediocre 👎🏻👎🏻👎🏻👎🏻👎🏻
tacstok . 2024-06-07
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I’ve been here a couple of times now so that tells you something, the food and beer is excellent and the staff are very friendly and helpful. Highly recommend
Tom Stewart . 2024-06-01
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Sat outside pub for a drink. The tables needed a wipe down. Nice clean toilets down the steep stairs.
sharon lauritzen . 2024-05-25
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Not a posh pub and that’s fine with me. No cask ale, no straws, no televisions that I could see. No big views, in fact windows are fogged to prevent looking out to the street. No need to see people outside seemingly happier than you. Service was great. Just get in and get your drink on. It’s a pub for Gods sake!
Norcal Dave . 2024-05-17
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A good pub near the Apollo theatre. Good beers and food served on first floor. Friendly and efficient staff
Ian McGregor . 2024-05-06
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It looked nice inside, but the Portion sizes were awful, the food was not great. They forgot are cutlery etc and there was no toilet roll in the toilet.
Rosie Hunter . 2024-05-05
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Lovely place in the heart of Soho. Straightforward, beers on tap, and you can have english dinner upstairs. That, too, is straightforward, well made, tasty and served with great hospitality. And all for reasonable prices.
Arjan Tupan . 2024-05-04
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Hello, following your feedback regarding the theft of my bag, can you send it back to me by post, I am now in France. Thank you
Leïla Dubost . 2024-05-01
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Callum was extremely nice and helpful at the bar, thank you very much
Axel Paxel (ShadowSamurai) . 2024-05-01
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The stout they make themselves is one of the best in London. Don't stop trying it
Antonio María Hernández . 2024-04-27
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Typical English decor - Tapestry and well-laden carpet - Very good food - The charming waitress…
Lionel Pelletier . 2024-04-25
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Horrible grubby pub with a hostile unfriendly person behind the bar at 10 pm yesterday already closing up and clearly didn’t want to serve me . £15.20 for two pints of tasteless gassy lager. Rip off 😫
Sean Moran . 2024-04-24
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Very nice English style pub, divided on two floors, staff leaves something to be desired, the guy on the upper floor better change job, he doesn't know how to behave he just runs around always busy without style and without grace only annoyed at the mere "excuse me" on the other hand You eat very well, excellent, delicious, spectacular beer!!!
Alessandra “Estate tutta la vita” . 2024-04-15
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To start, this was a great experience that I had unrealistic expectations for. The hype I read on line….cheap…in light of London this was correct. In my personal expectations, not so much. I did get a burger with fries and a pint for a little over 20 pounds, which, so far has been great for London for actual good food. In this case the food was excellent, the atmosphere was spot on my view of old English pub. The staff could not have been better, attentive, friendly, knowledgable…what I was expecting was my states version of “cheap” (more than 50% cheaper). So…..I would highly recommend this “old English” pub but expect London cheap. Also I thought the pint was very tasty, I am not a dark beer drinker and the ale I had was spot on for flavor.
Bob Bannon . 2024-04-10
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We enjoyed our time at the White Horse. The chicken schnitzel was great! Hamburger and fries/chips were very good. Our waiter was top notch!
Cindy Giraldo . 2024-04-03
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Lovely pub serving Samuel smiths extra stout, delicious. Food reasonably priced. Close to usual touristy places and theatres between Soho and Piccadilly Circus.
Colin Waring . 2024-04-02
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First time in this beautiful place....the beers are fresh and amazing! The barkeep on the top floor was so warm friendly and welcoming.....we gave him 10 stars!!!
Bruce D'Mello . 2024-03-23
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This was a very unassuming location. We walked in off the street looking for a relatively quiet place to chat and enjoy a meal. We made our way upstairs to a semi-secluded dining room away from the busy pub downstairs. The server/bartender made some great food and drink recommendations for us. He was very attentive.
Haven Pope . 2024-03-22
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Ethan served me, and he’s was awesome to me and all my friends.
Jack Jenkins . 2024-03-21
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Super helpful and friendly staff. Went twice in one week and great both times although staff different.
Martin O . 2024-03-20
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Great food ! The fish & chips is really good, mac & cheese are so tasty & the meat pie too ! All with a great choice of beers 🍺Don’t hesitate to go there !
Tiffany Bonneau-Evrard . 2024-03-20
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Sunday lunchtime visit. No salad No nachos No white wine No Guinness Very slow drinks service (although bar man was working alone upstairs.) Filthy toilets Overpriced for very mediocre food I try to only post positive reviews but spoke to a member of staff to give verbal feedback - he just shrugged, blamed a change of menu/ suppliers and had no solution to the revolting toilets. Couldn’t have cared less. Hence why I am posting negative feedback. So disappointing to spend so much money on such a poor food experience and for the staff to care so little.
RJ M . 2024-03-17
MORE AT TripAdvisor
We didn't eat here but visit this bar every time we go to London. Love the rustic feel, the staff are lovely and Sam Smiths larger is really nice
Jem . 2024-02-26
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Worst pub I’ve been to in a long time. Doors were kept open in spite of the cold weather - numerous times customers tried to close them only to told by the bar staff that they’ve got to remain open - Why?? Bar staff were extremely rude and unwelcoming - needless to say I won’t be returning here as there are loads of other great pubs around. Sam Smiths Brewery need to review their staff’s attitude & customer policy in this particular pub.
Paul Kenney . 2024-02-25
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Food ok, but portions a little small.
Philipp Ruisinger . 2024-02-07
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Supercozy burning fireplace, friendly service with a smile!
Willem Vandesteene . 2024-02-06
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A cozy place to eat good fish and chips. It was very good and the batter was not heavy at all. Recommended 100%
M.Carmen Muñoz Lozano . 2024-01-29
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To flee !!!! Rude waiter, not customer friendly No straw or anything to stir a mojito, which has no taste anyway We asked for peanuts, he refused while they gave them to other customers. It’s limited if we’ll be allowed a glass of water! Trace your path, there are much better things!
Cestero Lindsay . 2024-01-28
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It feels like a genuine pub compared to other more touristy ones but what do I know.. They have home brewed stuff, tastes good.
Ali Kerim Çatalkaya . 2024-01-23
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Nette Bedienung, leckere Getränke und super nussmix
Christian Niggemeier . 2024-01-11
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Really enjoyed our fish finger sandwiches with chips or sweet potato fries. Good value,filling and tasty. There were a lot of things not available,like hot chocolate and sausages. The barman/waiter was rather uninterested in hospitality !! Luckily the food was good.
Dave Rasch . 2024-01-08
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Sam Smith's so limited options and not much of an atmosphere. Otherwise very pleasant.
Ben Pink . 2024-01-02
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A gem of a traditional pub on the outskirts of soho. A Samuel Smiths pub so only stock Samuel Smith beers and ciders (don't expect to find brand name lagers or guinness here). The welcome is warm and friendly and the drinks were very tasty (we went for the stout and the reserve cider) a little oasis if calm in the hubbub of london
Karen Ellis . 2024-01-02
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This was a very cozy and aesthetic bar with lots of great alcoholic and non-alcoholic options. Beer was velvety and the soda was dynamic. The staff seemed to be having a rough go of it but didn’t take away from my experience here. We got here just before last call or else we would have stayed the rest of the night!
Taren “Gigs” Hodges . 2023-12-31
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Im oberen Teil des Pubs ist ein kleines niedliches Restaurant und man bekommt dem Lärm vom Pub nicht so mit. Der Service war etwas durch den Wind aber sehr freundlich. Das Essen war lecker und preislich grade noch ok. Kann man gut hin gehen.
S . 2023-12-31
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Una atención de 10. La camarera súper amable. La comida deliciosa. El ambiente perfecto de un pub tradicional Ingles. Volveremos, seguro. 👍
jmb mb . 2023-12-27
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Muy buena atención totalmente por agradar y buena comida
M P . 2023-12-25
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Le serveur au top, un pub typique londonien. Nous sommes tombé dessus au hasard de notre balade. Le hasard fait bien les choses.
Marie Marie . 2023-12-23
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Great service great food great beer
Munir Gargour . 2023-12-23
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Good pub food, great choice of beer, reasonably priced. But the best thing is the upstairs dining room often has a bit of space when a lot of the other locals are full.
Paul Shone . 2023-12-21
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nice classic British pub....quite busy but still able to get a table fairly no trouble
Dean Ogren . 2023-12-10
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I usually don’t expect great food at a pub , however this pub deserves recognition. I’m A vegetarian and it’s hard to find descent food options, specially at a pub, This establishment served me the best plant based burger I ever had. It was very flavorful and I would stop by any chance I get for their food. My husband had a stake pie and he loved it as well. You will not be disappointed.
karina matthews . 2023-12-09
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Potentially the slowest service in London
jack saunders . 2023-12-08
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Sehr uriges Pub, mit nettem Personal. Das Bier, der Cider und Fish ans Chips waren super lecker. Die Preise wie überall mittlerweile gehoben. Wir haben hier eine tolle Zeit verbracht und sehr lecker gegessen.
Jenny Lehnen . 2023-12-08
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Awful! Went on a day when it was about zero degrees outside, and the doors were wide open! No wonder that there was nobody in there. What was even worse were the incredibly short measures for our beers (see photo). The barman didn't give a toss and even mocked us for asking for them to be topped up! Needless to say, we only stayed for one drink, and moved on to The Queens Head in Denman Street. What a contrast - warm atmosphere, friendly staff and lovely Harvey's Sussex Bitter (the full pint / 568ml!). Please note, I have no affiliation to this pub.
Phil Reid . 2023-12-06
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Great night really good staff security the best! :-)
Lauren Kinney . 2023-12-03
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Mario the best security guard ever! Great pub, great atompshere! Live music too!
Amy Shute . 2023-12-02
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Ambientazo a tope. Lo que esperas de un pub.
francisco javier martinez navarro . 2023-11-30
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Bar staff very friendly and security is amazing. Great vibes in there.
Jandir Zola . 2023-11-19
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Unreal experience, definitely recommend coming back!
ronan atterbury . 2023-11-11
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Worst place at London and very poor service; I don’t recommend to go here especially the woman vey rude 👎👎
Mohammed Almaimouni . 2023-11-09
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I went to this pub for some peace and quiet in the absence of social media or phones, and the alleged manager “Sam” allowed a film crew to record an episode of a Welsh tv show in the pub, completely ruining my experience. Never again.
Franklin Richards . 2023-11-07
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The place is a great location, however even though we had booked we had to wait . There was only one person serving upstairs and dealing with everything at rush hour, so no wonder he was overwhelmed. He had to run from table to table doing all his best but there should be more staff.
M M V . 2023-11-05
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3 bags got stolen once we were here. Tried to raise it to staff and not only did they not care, but they kicked us out for complaining. DO NOT GO HERE
T M . 2023-11-04
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Really rude service in a bar with active bag thieves. Be warned you’ll be kicked out for being a good citizen. Quite frankly an embarrassment . Avoid.
Adam R . 2023-11-04
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On arrival two couples asked to check our bags as their bags had been stolen. Whilst drinking we noticed two individuals looking at our bags. We raised this with management. Their response was that they couldn’t help. I explained that they need to ensure the safety of their guests. We were then told to leave. Extremely rude, avoid.
Monty Chamberlain . 2023-11-04
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Pub sympathique, bon accueil. Nous avons pris des fisch and chips. Prix 17£. Bon mais vraiment radin sur la quantité. Quelques frites et à peine une cuillère de purée de Peas. Quel dommage !!!
Pascal Arcanger . 2023-11-02
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it's a nice and cozy place with great staff and delicious traditional food. It was a bit busy, but the waiting times to be seated and served were short; the comfortable seats and cozy overall atmosphere made any wait time enjoyable.
Charlie . 2023-10-31
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Not a great selection of spirits staff friendly
David Ford . 2023-10-31
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The bar is not a ,replica of anyting Britsh the young bar man was a nasty piece of work ,I wanted to punch him his vile atatude horabile youngster I have a son his age ,I would be ashamed if he spoke to any one the wY he did,all I asked was do you have music , I woundnt like to try the food,if thats the welcome ,they offer he is lucky I did not punch him im not violent ,but dont insult me. people cone to london to have fun not to be insulted,its a ugly awful bar there are loads of bars near bye ,that can offer a lot of fun
Stephen M . 2023-10-29
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I love this pub, such a cosy, proper pub feel. Staff are always great and I love all the traditional features. Only problem is it's so popular it's hard to find a seat! but I love this pub and will keep coming for many years to come
Alistair Leigh . 2023-10-28
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Nice pub, off the main drag of the theatre area of London. Busy as it was a Saturday, but service was good and friendly, helpful staff. Could do with an extra pair of hands front of house in the restaurant.
kevin huntley . 2023-10-28
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First visited this pub over 40 years ago and thankfully it hasn't really changed. Nice cosy fire and reasonably priced beer and food. Pleasant and accommodating staff, special mention for the barman George.
peter maney . 2023-10-25
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Rapport qualité-prix correct. Personnel sympathique
Seb Rusch . 2023-10-24
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It is a really nice pub with a great atmosphere. The prices of drinks are in the normal range of London. We had a good time and met some nice folks. Would really recommend.
Patrick Fuller . 2023-10-21
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Not what we expected at all. This is nothing like any other White Horse we have ever been to. It was quite small and they only serve their own beers. There wasn't much in the way cocktails, pretty much just gin. For 1 beer and 1 cocktail, it came to £21. I have to say, it's unlikely I'll go back.
Joanna Knight . 2023-10-16
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To start with, amazing service and staff, the waiter was incredibly helpful and nice. The food was really good, we had the fish and chips and enjoyed every single crumble of it. I can really recommend coming here! Five starts at least!🤩
Emma . 2023-10-14
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A pleasant surprise in busy Soho. Friendly staff and good options for drinks.
Silvia Castro . 2023-10-12
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Nettes Pub mit angemessenen Preisen
Nelly Ramisch . 2023-10-11
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Mario the guy from security was so cool.
Shravani Shinde . 2023-10-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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