The Keeper's House in City of London, Westminster

Good space for Friends only but spoilt by loud phone-calling person

Excellent place to chill out and have a coffee or carrot and ginger soup and chat with friends or rest up after exhibitions.

Service is unbelievably rude! Between "it's 6, I'm going to ask you to leave" blurted out in an apathetic tone with no warning to someone literally grabbing my teacup 5 seconds after without a care in the world for whether it was finished or not. Rude, rude, rude. Avoid this café at all costs.

A fun evening in the bar. Good atmosphere. Convivial. Helpful and charming staff. A good variety of drinks served quickly and efficiently Thank you.

The Keepers Room se ha trasladado a Madjeski Rooms, está bien, pero. . . . . Sodexo ahora proporciona la comida, ¡pero no es así! 3:30 de la tarde, nueve de los diez pasteles / té no estaban disponibles, ¡el único elemento que se podía servir a la hora del té era una espantosa galleta de mermelada! Esto es más que ridículo, ¿cómo pueden las Artes volver a ponerse de pie si en el centro de la capital no se puede conseguir nada más que una galleta?

La Casa del Guardián solía ser un lugar encantador. Ahora, titulado The Green Room, es similar a una cafetería con un menú mucho más estrecho, un ambiente pobre y lleno de gente. Sobre todo, es una gran decepción para una institución de calidad: la Royal Academy of Arts.

£3 for a latte, and can’t even get it Wet Lattee. Had to ask 3 times for no foam, and ask for it to be removed with an actual spoon! Then they gave me a lid that doesn’t fit!! So I had to walk around with an open coffee in a museum!!

Acabo de comer una baguette de pollo (supuestamente) insípida que requería una masticación ridícula, ya que no era demasiado cara, una lástima RA, te decepcionarás cuando el arte sea brillante en la exposición de Picasso.

Desde la "enésima" renovación de la RA, este lugar se ha puesto más pesado de lo necesario: taburetes demasiado altos para las mesas bajas, sillones a medida para personas construidas como Mr Creosote (búscalo, debajo de Monty Python), un ejercicio en el interior diseño, sin tener en cuenta el hecho de que bien puede ser utilizado por seres humanos. La comida, las bebidas y el servicio son bastante buenos.

As a member of the RA I used to use this restaurant regularly. It had a few issues but mostly you got good quality freshly prepared food. The RA have presumably employed consultants, at great cost, to advise them on the restructure of this restaurant.. Hopeless. But at least less people using the restaurant means you can get a seat on a Saturday which is always difficult previously. On each of the two occasions I have visited in the last month the person on the table next to us completely unprompted has complained about the changes. Now you get 'fresh' food in a box / bag (i.e. soggy usually), there is no wine served at lunch time and it looks more like a Pret rather than a pleasant place to sit and relax and enjoy the food. I have tried to give them feed back (email and a phone call). Email has been ignored and no phone call back following my leaving a message with a temporary member of staff. I find that quite annoying

As a member of the RA I don't expect to ask for my table to be cleaned before I drink my coffee and eat my cake!

Visited both the Keepers house and the V&A members lounge on the same day.Both are pleasant areas for a coffee/ breakfast/cake but the V&A is table service , better seating and much cheaper- £3.40 for a flat white at the RA in a mug , paper plate and wooden cutlery and self service is bit much.

The sandwiches were ok, though plain avocado on white bread was odd and bland. The tiny cakes were nice but tiny. The single scone each was either horribly overcooked or stale (probably the latter) - it was dry and hard. No-one asked how it was, perhaps, because they knew what the answer would be. The worst afternoon tea I have ever had, with the worst scone I have ever had. One to avoid.

After eventually finding the restaurant we settled in for our afternoon tea to end our day at the summer exhibition. Very disappointed. We were the only customers and felt like we were an inconvenience. Service very slow. Choice of tea limited to English Breakfast or Earl Gray. All sorts of weird things with the food. No idea what the sandwiches were. Scones were minute but with large serving of cream and jam. My friend had ordered vegetarian but got given vegan - so no scones and cream but some fresh strawberries and strawberry jam....how does that work? Cannot recommend Afternoon Tea here.

I wasn’t sure what to expect. We are members so knew that we could eat there at any time so chose lunch. We found it very hard to find. We walked through the members room and got lost, having to ask at least 2 different people for directions. It is down 2 flights of stairs to a fairly dismal dungeon with no windows although the walls are nicely decorated. I believe there is a courtyard but we were not shown this so ate inside. The waiting staff were very pleasant and efficient and the pace leisurely. The food tasted good but quite expensive at £72 for 2 which included a tip, 2 courses,1 side dish which was essential and 2 glasses of wine. It was pleasant but not outstanding.

You won't be looking for bargain-priced food, but then again if you choose to eat the Royal Academy's cafe you'll not be short of a bob. The food is imaginative, often vegetarian or pescatarian, and well-presented, even if chilled replacement dishes mysteriously appear from the kitchen the second someone helps themselves to a fish salad or a fancy drizzled offering from the displays.

You need to be a Friend of the RA. Lovely relaxed facilities to take a break - cafe, lounge, restaurant, bar and garden. Expensive to eat and drink but excellent quality.

Amazing place to visit for cocktail and bar snacks.

I have not been as I am not a member but I think people need to be made aware of this fact . Public can go in after 4.00

solo se puede entrar si uno es miembro de la Royal Academy o "amigo" protector de la misma.Parece encantador

After an unrelenting morning of checking out the artistic treasures of Oceania we repaired to the Keeper's House for lunch. Excellent meal with good service. Recommended if you are at the RA.

Disfrutamos de la tenue decoración de The Keepers House, que contrastaba con la exposición de Oceana en la RA. Es un lugar deliciosamente pequeño y tranquilo para almorzar y solemos ir cuando visitamos la RA. La comida es muy buena y nuestro pollo fue preparado por expertos. La selección de vinos es limitada pero interesante con algunas variantes en inglés. El servicio es profesional y amable. No es barato, pero tiene una buena relación calidad-precio.

It is a really interesting space - dark green walls with sculptures or fragments of ancient friezes (or first class plaster copies) attached to the walls and superbly lit. The atmosphere is soberly reassuring and we like it. It is not easy to get to (down steep stairs) but it is certainly worth the detour, whether approached from the Friends' Room or the main Courtyard of Burlington House.

The restaurant is in the basement underneath the Friends room. It can be accessed through the extreme right side door in front of the RA entrance too and it's well signposted. There is not only a restaurant but also a café, a cocktail bar, and a garden. We met friends there and managed to get a corner table. We enjoyed great service, good food, and superb wines. A great place to meet up as you can wait in the garden on a fine day or lounge on soft settees inside enjoying a cocktail. Lunch is popular so do book ahead if you don't want to wait around.

We had dinner after a members' evening viewing of the Summer Exhibition. There was only one other table occupied at 8.45pm on a weekday so business is obviously not great, possibly down to the fact that if you did not know it was there, you would never find it by chance.

As new Friends to the RA, we were excited to enjoy a drink and something light in the garden/patio area. Everything went wrong. Orders were going to the wrong table. Our bread never arrived, nor glass of brut. I had to keep going up to the bar to see what the matter was. Other guests were getting annoyed too.

I arrived at the Royal Academy (Burlington House, Piccadilly) to see the Summer Exhibition and, on the off-chance that there might be a table available at short notice, popped down into The Keeper's House, a fairly recently developed restaurant in the lower ground area of this rather wonderful building. Despite wanting to lunch alone, there was a table available for 1.30 so I toddled off, saw the (interestingly curated) 250th exhibition as well as the brilliant 'Great Spectacle', a fascinating history of the Summer Exhibition before making my way back to this rather special restaurant in the eyton & Byrne chain.

We booked for afternoon tea with some American friends visiting London. The price was very reasonable. Arriving at “the restaurant” it appeared deserted. After a few minutes wait a waitress appeared and we were taken to our table. As the only customers we were asked if we’d prefer the background music on or off. The menus arrived and it was explained that the different teas on the menu were accurate the selection of cakes wouldn’t match. Ordering different teas, mine was the only one not available :( the tea and towers of food arrived. It worked out at 4 fingers sandwiches each. Egg and mayo, chicken and mayo, salmon and cream cheese, cream cheese and cucumber. All very pleasant but the bread slightly older than maybe it could have been. 1 scone each :( but we did get extra clotted cream and the Jam was really fruity. 3 small cakes each, a strawberry cheesecake with chocolate side, a tiramisu and a pistachio cake. The best being the tiramisu. After a day sight seeing it was nice to relax in the air conditioned room and take our time over tea. Compared to others we had looked at great value for money, my only negative, maybe 2 scones each would have made it appear even better value for money by for less than £20 a head I’d go again.

Almorzamos en Casa El gerente de hoy después de una visita a la exposición de verano. Concedido tuvimos una tarde sentado (2:00), pero con un menú tan pequeño era irritante le dijeron al tratar de pedir que varios de los platos no estaban disponibles. Habría sido mucho mejor si hubiéramos sido dijeron que cuando nos sentamos, no 15 minutos más tarde y después de nuestro vino había sido entregado y derramada. Era obvio de comentarios que hicieron alrededor de nosotros que el servicio había sido lenta y la gente eran frustrados. No podemos decir lo mismo, ya que una vez que habíamos pedido la comida fue entregada en forma oportuna y estaba delicioso. El servicio también era muy buena, aunque el número de denuncias fue obviamente subrayando algunos de los miembros del personal que le costó sonreír. En general, todavía teníamos un encantador almuerzo en un restaurante muy práctico, pero alguien debe planificar mejor las cosas.

Opening hours not always right! Nice outside terrace.

Tres de nosotros tuvimos tres campos distintos y sólo uno era aceptable. Mi carne estaba dura y cruda, y el cuchillo bistec no daba abasto con el ligamentos. Me atrajeron los ojos de la camarera para informar del problema y ella le cogió rápidamente y dijo que sería de 8 minutos para rectificar el asunto. Era mucho más tarde de 10 minutos y la nueva carne ligeramente mejor. Mientras tanto mis amigos habían terminado su comida y yo continué mi camino a través de mi batalla de comida. Después de un té y dos capuchinos pedí la factura. Yo estaba muy sorprendido al descubrir que era de £84. Esto incluía una botella de agua y una pequeña masa fermentada y mantequilla. Me cuestionaron la factura y me dijeron que estaba bien. No había disculpa o gesto de reducir la factura después de esta experiencia horrible. Lo que tendria que quitar el costo de agua y masa madre como un gesto de buena voluntad? Cuesta £7. No espero el director responderá a esto, ya que no a cualquiera de las malas críticas tripadvisor tan lejos. Evitar!

Un refugio muy agradable en una ubicación central. Para una reunión tranquila con amigos; ideal.

Comenzó visitando para el té de la tarde después de una exposición maravillosa. No para las tazas de té de las cucharitas. Stand té entregados por una chica joven muy maleducado miserable. Un montón de sándwiches faltaban, así que le pedí ir a ellos. El pan estaba seco y sandwich de jamón de Parma era tan asqueroso que era incomible, ya que era y se sirve en lo cã al principio pensamos era un tostadas. . . No, estaba seco pan, pero pasada en el medio. Las tartas eran tan empalagoso fueron liberado, y sólo tenía un cuchillo normal y bifurcación. . . Donde estaban las horquillas. tartas y cucharas (especialmente porque fue una torta de mousse? ? ? ! ! ! ! ). . . Abuso. Llevar una factura con un 12. 5% de cargo por servicio, que nos negamos a pagar. Nos ofrecieron hablar con el director, pero ella estaba en el teléfono, así que cogimos nuestra dirección de correo electrónico. Señora que sirve té pidió disculpas. . . Pero todavía no hay palabra de la directora y sin confirmación. No te molestes con esto. . Su oscura y lúgubre en el sótano y tan caliente sin aire acondicionado, es horrible. Y ciertamente no vale la pena el £18. 50 cada una nos cobraron. . . . aléjate! ! ! ! !

Este restaurante está situado en el sótano de la Royal Academy of Arts en Piccadilly. El ambiente es muy incómodo y el olor a humedad persiste. Los inodoros no son mucho mejores, ya que no hay toallas de papel en mostrar, si te fijas en los armarios puedes encontrar lo que necesitas, tampoco jabón. La recepción estaba en caos y no podía hacer frente a los clientes, la verdad es que el espacio es pequeño, pero teníamos que otoño en a diferentes grupos, así que la muchacha pudiera contar las mesas necesarias. El primer plato fue destinado a ser verduras asadas, pero era solo una pocas hojas y un montón de brócoli. Fue descontado de la factura. El pescado estaba todavía congeladas y las patatas fritas eran medio cocinado. horno El servicio era tan lento que tuvimos que preguntar donde estaba la comida. Me alegré de salir del lugar y volver a ver la luz del día. La empresa que dirige este restaurante que cubre un montón de lugares como la Casa de Kenwood y otros y de experiencia son todos pobres, pero ninguno tan malo como este lugar.

Royal academy の敷地内にあるレストランです。入り口が少しわかりずらかったかなー？小部屋が幾つも有るので団体でひとへや丸ごと使えると個室のように使えて便利です。しょくじもセットメニューはリーズナブルで美味しかったです。

El personal era genial. Es una pena lo de la comida. Pedí dos entrantes y un entrante - minestrone hasta helados hechos de cangrejo y samphire. El minestrone hasta helados hechos era un caldo con las zanahorias en rodajas y col (kale? Eran apenas cocinado) ni más pequeño de pasta. nuggets ¿Dónde estaba el ajo, cebolla, calabaza, tomate italiano. Etc. ? ? ? Tengo una buena receta si necesitas que

Wife and I usually go to London for the various exhibitions...we think it's great to have a morning stroll through rooms of paintings followed by a lunch at the venue's on site restaurant.

'The Restaurant' located downstairs at The Royal Academy is expensive but the food in the self service restaurant on the floor above has always been tasty and so I booked this restaurant for a special event.

Pleasant lunch, good food - we had fish of the day and chicken - service was attentive, nice atmosphere.

The setting is nice and service is OK. The soup was fine though bland. The salmon was over cooked and dry. It looked like it had been cooked once and reheated. It came really hot to the table and Avery even begibibg chef knows that that is a sign that the fish is over cooked. It is so easy to cook salmon properly. The glaze on the fish was very nice.

Normalmente, una buena selección de comida de calidad, pero muerto el servicio es lento. Un viaje a la rutina normal de café es mi exposición. Visitamos el café de nuevo ayer, sólo puedo asumir que la falta de cualquier cola sabrosa selección izquierda y caótico debido a la popularidad de la impresionante exposición Carlos I. No quiero decir que llegué a explorar las muchas atractivas opciones de pastelería justo en la localidad.

Went to see the Dali and Duchamp exhibition with a family friend who then treated me to lunch here. Beautiful small dining room that was a lovely and comfortable place to eat. Attentive service without being overly obtrusive. I had two courses from the prix fixe menu. Gorgeous chicken liver pate with apple chutney, could have done with more bread but it was delicious, not too rich and I normally avoid chutneys but they may have swayed me! For my main I had duck confit with lentils. Lovely soft duck which literally fell apart with my fork. Not convinced of the lentils and I would have liked some more sauce as it was a little dry. Would definitely come back and it was a lovely way to spend an hour or so.

Qué precioso, tranquilo y relajante para comer! Fantástica, buena relación calidad-precio, la comida bien presentada. Encantador y acogedor, el personal es atento. Definitivamente volveré de nuevo.

Exquisito almuerzo, bien comedor presentado tan hermoso, primera vez aquí, deliciosa ensalada y el pescado, lo recomiendo encarecidamente.

Ideal meeting place, in a discrete niche. Very friendly and helpful service. The choice of two petite dining rooms should be sufficient for most tastes.

Después de visitar la exposición de matisse, queríamos un lugar cerca para comer. Los encargados de la casa presentó el ambiente perfecto, con acogedoras, luminosas habitaciones acogedoras. suavemente El servicio fue excelente. Alrededor un poco nos faffed con menús, cambiar nuestras mentes y solicitar productos lácteos versiones gratuitas de la selección, pero la camarera amable paciencia tomó nuestra orden y la comida era entregado como solicitado. El cordero era el mejor que he probado en mi vida. Nos alojamos por un par de horas simplemente bebiendo y hablando. Una experiencia maravillosa.

As Friends of the RA from the distant north, we like to use the Cafe for a coffee and a snack in between exhibitions, and it is generally very good for that.

Habiendo tenido el almuerzo en ocasiones anteriores, fue grato encontrar el 'encargados' mantiene su atractivo. El ambiente tranquilo con mesas espaciadas te da la bienvenida. El primer plato de codornices y la caballa a la parrilla eran un buen lanzamiento y estoy ains de pan pollo frito y caldereta de pescado eran muy buenas en el tamaño de la porción y el sabor. Tuvimos un par de refrescos y luego una visita satisfechos al arte en oferta!

Celebrando mi cumpleaños hijas comenzamos con bebidas en el bar Patio bajo algunos muy grandes helechos, y luego tuvimos una cena muy buena en el restaurante. No es un menú, pero lo que me ofrecieron fue una estupenda relación calidad-precio, comida con personal atento en un comedor muy agradable. Buen vino y cerveza en niveles de precio lista London restaurant. Una experiencia muy buena que puede ser fácilmente perder, ya que solo son accesibles a través de una puerta en la parte derecha del patio ra. Sin duda, volveremos.

Y después de la visita nocturna a la exposición de verano decidimos darnos un capricho a cenar a encargados. No nos decepcionó. El comedor es elegante y tranquilo, almidonados manteles blancos y un servicio discreto pero atento. Mi caballa entrante era delicioso como era la caldereta de pescado y cordero. Cena para dos con vino a un precio muy razonable. Bien merece una visita.

Hermosas mesas con ropa de cama blanca, pulido de plata y un excelente y atento servicio, además la comida era deliciosa y no demasiado.

We only went for some drinks before seeing the Summer Exhibition but we were disappointed by the rather remote service and the prices.

Excellent restaurant offering a great value for money food in a cozy and elegant dining room. Perfect place to eat after a museum visit or a movie theater.

Good food and company at Keepers as we celebrated a family member's success at the Academy. Service was at moments a tad on the wrong side of obsequious, but the food was delicious. We had booked for gone nine o'clock, but all was well managed by staff, with good pace.

6 of us arrived not really anyone else there for tea, but others having early dinner etc made it quite relaxing. Great scones and wonderful jam. Service a bit slow but lovely quiet place.

Having been to the American Gothic exhibition at the Roual Academy we decided to try the basement restaurant. The experience started well with welcoming staff and our order taken promptly. We ordered off the a la carte menu. For starters I ordered the crab ravioli which was somewhat drowned it its broth and had little flavour. My husband had the Smoked Pork Belly which he described as coming from the rough end of the pig as was very dry and tasteless. For mains I had the rissotto which I would describe as okay but no more than that and my husband had the Superfood Salad. A major component of the salad was broccoli and it was clear from looking at it that it was overcooked - so overcooked that it was inedible. When the waiter removed the plate and we told him the broccoli was not good. A lady, who we can only assume was a manager, appeared at our table and said that she had checked with the chef and he said it was fine. Well if the chef thought that was fine then a new chef is required!

The Keeper's House was recommended to me by a friend, and the food was delicious and very good quality. We went at 8:00pm on a Tuesday evening, so it was emptying out when we got there. However, service was good and everyone in our party of 6 enjoyed the starters, entrees, wine and dessert!

I had a main course of brill with lentils and chard. Each element on the plate was the plainest that it could possibly be. I could taste no seasoning, herbs, oil, butter ..zilch. I could actually smell the lamb the others ordered and I'm a vegetarian and it smelt tasty! The cauliflower with raclette that I ordered out of interest was dry cauliflower and a slice of melting raclette cheese lying on the top. That was it. I could hardly be bothered to eat I was so disappointed. I was asked at the time how it was and I did tell the waitress. I shall not be making a beeline back which is a shame as it's in a good area. Maybe better for lunch but it was like the grave at 8pm on a Tuesday night.

This is an interesting space and the restaurant area is dark but very comfortable and a nice place to chat as noise levels are good. The food and service left a lot to desired though. The sandwiches were dry and uninteresting and the huge amounts of mustard in the ham and mustard sandwiches made them unedible! We did complain and got a few more to replace them. Cakes and scones were bland. There are plenty of better places to get an afternoon tea in London. No one came to check if we were ok or needed a refill of tea - in fact no one even bothered to ask if everything was OK as we were leaving. Very poor customer service. There is definitely a faint smell of sewage as you come in - as mentioned by a previous reviewer. We wouldn't be coming again.

£11 for Once upon A Time in The Academy, is not cheap, but it is a good cocktail. Drinking in garden with giant fern trees is a joy of London. The manager is delightful, but we went on Wed of same week and service was sour and offhand. A treat to be there nonetheless.

There was a fair bit about this experience that was disappointing. The mix of sandwiches was chicken and salmon heavy and not equally divided so my husband and I had to Rock Paper Scissors for the egg mayonnaise! One round appeared to be made up of roast chicken leftovers that fell out as you tried to eat it. The scones were dry and the cake selection uninspiring. Perhaps the greatest sin was the tea. When I asked for another pot it was obvious that hot water had been poured over the used tea leaves. On the upside, the service was polite and the champagne delicious. But I would not recommend this experience.

Fantastic hideaway right in Piccadilly. Great food and a lovely wee garden to sit out in when the weather allows. Not too expensive either. Well worth a visit - we were there on a Saturday lunchtime and there were tables available.

A haven for Friends of the RA, in particular the Sir Hugh Casson Room, now a tea room and café serving light meals, tea and cakes. Discreet and quiet, a pleasure to pop in and enjoy their delicious carrot cake. A peaceful retreat any time you need it.

We were at the RA to see the abstract expressionists on She who Must be Obeyed's friendship (the exhibition was wonderful). We had lunch in the Keepers House.It should be civilised and out of the rush: it wasIt should be good....I had the smoked hock of ham and kale salad and She Who Must had the Portobello Mushroom sandwich: they looked lovely.The salad hurt: someone had gone overboard with the horseradish/wasabi and it first fumigated my sinuses and then cauterised them. I quite like strong flavours but this hurt to eat and I could not finish it. The sandwich was light on the cheese and heavy on the mushroom which had reduced the bread to mush. The worst meal we had had all year.

If your looking for a quiet hideaway with excellent food, at reasonable prices, right in the centre of London, look no further! The Keeper's House is elegant yet relaxed with splendid service. We had the "friends" pre-theatre dinner, under £30 including wine, unbelievable value for money. We'll be back!

Dining in the Keepers House is a lovely calm and relaxed experience. With the table well spaced apart, we didn't feel squashed or rushed and the service was brilliant. The food was good, I finished with a delicious chocolate cake.

My friend and I to try the restaurant following a visit to the Abstract Expressionism Exhibition. The location is charming and although fairly busy, the tables are well spaced out and the sound insulation is good. Food was OK and as per other reviews could be better. My friend had the cod which she found had little flavour. I had the pasta which was fine if slightly on the creamy side. I would go again as it is so convenient and fairly good value.

The restaurant at the Keepers House is a pleasantly quirky cellar type space which has been nicely converted to create intimate dining rooms. It feels cosy at this time of year but may be a little claustrophobic in summer as there is no natural light. The menu has a good choice of "modern British" entries, all at sensible prices. We ate superfood salads for a light lunch, which were generous & very fresh; service was immaculate. This is the perfect place to refuel before or after visiting the RA.

Went their for a business dinner and it was ideal. We had a nice table and the place was not crowded so good for discussions. The meal was excellent especially the Octopus as starter but also the lamb and dessert were really good. They serve good wine by the glass too. The waiters were very good and did everything as expected or better. A really good place to go again.

We ordered the octopus carpaccio, which was ok but not outstanding, and the crab salad with Cox's Apple and Kohl-rabi, which was absolutely terrible. There was an enormous pile of batons of kohl-rabi with a very few slivers of apple and a scarcely-visible teaspoonful of crab. As Kohl rabi is more or less cabbage-stalk this was an extermely unappetising dish and we left it. The main courses we had were rack of lamb, which was beautifully cooked and presented, and veal escalope with lemon, capers and parsley. The veal portion was very generous and nicely cooked, scattered with capers and sprinkled with lemon juice, but the parsley was served as a vegetable! There was abouty a cupful of leaves in a mound on the plate; whilst parsley is delicious as a herb it is hard going as a vegetable. The desserts were only so-so, the pastry on the plum and apple tart wasn't cooked underneath, flabby raw pastry not a good experience. The service was excellent, both of the waitresses who served us were absolutely charming and efficient (and took the kohl-rabi thing and the desserts off the bill although we had not complained about the latter). It's a lovely space with 2 separate rooms but I don't think we'll go again.

Visited Keeper's House for lunch yesterday and, as always, the food was simply delicious & the service friendly & efficient. Fantastic value for money!

My fourth visit this year to the Keepers House restaurant at the RA and I am sorry to say that after an encouraging start, following an extensive refurbishment, things have gone steadily downhill. The warm welcome has gone, as has the excellent and attentive service, which was evident at the opening. The service is now slow and lacking in interest, our waiter did not engage with my party and displayed no knowledge of the menu or wine list.The food was ordinary and although passable, lacked anything special. The whole experience is best described as ‘dull’.It always strikes me as odd that a restaurant in one of London’s foremost centres of art, has no artwork on the walls, just plaster copies of architectural features. Surely, this space should become an integrated part of the academy with constantly changing displays of paintings, prints etc. for diners to enjoy and perhaps purchase.

Un buen sitio para comidas o cenas de trabajo. Estuve en una convención en Londres y nos llevaron allí a cenar. Todo bien, comida, servicio. Lo único que a las 11 de la noche ya nos estaban echando, eso sí, muy educadamente.

We took 3 American guests for afternoon tea, hoping to impress them with a typical english tradition. Luckily they did not know what to expect.The House itself is very dark and is very difficult to find your way in and out!We were the only people having afternoon tea at 3pm. There was no atmosphere and we felt like we were in a dungeon on a beautiful sunny day.The afternoon tea was very average.Fingers sandwiches, scone & some little fancies.It was up to us to find a waiter & ask for our tea to be topped up. And when we did we were given a large caterers style stainless steal jug of hot water and left to top up ourselves. I gave up trying to get a decent cup of tea.We have been to many afternoon teas in London & I can safely say that this was the most disappointing.As we had guests we did not complain or make a fuss. I hope our friends from the US have not been put off by the experience & will enjoy a good english tea else where.Sorry.

A visit for lunch prior to the gallery was a calm event - to the point that we were the only diners at midday for the first 30 minutes or so and I note that we had been told that they were very busy when booking for a later time.It is an interesting burrow of corridors and rooms that you enter from a pleasant open air terrace bar area. It is comfortable and we liked the style. The food was good and with a little tweaking 'would be very good'. The pricing was reasonable for this venue in central London and we,a party of three, all enjoyed our lunch.We will come again but the restaurant should be a little more accommodating when visitors make their reservation.

We enjoyed a tasty supper but were disappointed, having read so many good reviews of the restaurant, our expectations of a gem hidden away in Piccadilly were not met. We dined (a table of 4) at 8pm. The bar was full and we had a drink outside in the tropical garden which we found rather depressing unfortunately. In the restaurant there was only one other table of 2 taken during the whole evening and we felt the restaurant to be rather dull and gloomy. It may be quite different on a busy evening. We were there mid-week, the waitress said that Fridays are busy. However the food was nice. The octopus carpaccio was really good, as was the cod en papillote. We asked the waitress to change the music as it dulled the mood and ambience and she did put on something more cheerful, even she suggested that she was bored with it. However, the staff were friendly and the service was good. One of our table actually wanted to leave and find somewhere else to eat, but did admit that the food was nice. We didn't stay for dessert because we felt a bit on our own in the middle of London.

Went for dinner with a friend after visiting the summer exhibition. Drinks at the bar combined with a small walled garden provide a great escape from the bustle of the west end. Our food was good but with out any massive wow moments. My crab and fish stew were both full of flavour. Reasonably priced wine list. Recommended

Dinner for 4, two bottles of wine three courses £221 Inc service. We had starters of dressed crab and an asparagus. Followed by a fish stew, guinea fowl, artichoke tortellini, pea & asparagus spelt risotto, all taste and enjoyed. Barely had room for dessert, a chocolate torte and a cheese plate. Again all delightful. We made our way to the bar and discovered a lovely hidden garden. An oasis in central London. The coffee was perfect. Worth booking a table.

This is a convenient place to eat if you are visiting the RA, and although it was cosy and relaxed on a wet day in April I imagine it would also be lovely eating on the patio in summer. The food was delicious and there were good if slightly unimaginative veggie options mainly involving pasta. However, I'd say the portions were pretty small for the price - we spent £100 for two of us on two courses and drinks and I was still hungry. The service was excellent.

The menu is modern British and from 19£ quite affordable for the central location, but the real draw is if you are looking for a patio space.

I have eaten at The Keeper's House three times in the last year, once upstairs and once downstairs for meals, and on one occasion for coffee. I did not know until my most recent visit that the caterers were Peyton and Byrne, a firm that I had used previously for a private function and with which I had been highly satisfied. This review is a composite of my three visits over the last year.The Keeper's House is a pleasant venue, tucked away at the side of the Royal Academy providing a haven of calm especially at off peak times. For my first visit (Nov 2015) I ordered a Monkfish Burger and was advised that it would take some time to prepare and I was surprised when it arrived substantially faster, in a few minutes. It was not especially good and rather expensive (£16.50) for what it was. I enjoyed a glass of Sauvignon Blanc. The service was ok but I recall two of the staff having a conversation that would have been better in private.Next was coffee on the ground floor, early one weekday morning in March 2016. This was fine if unexceptional. This area does seem to get very busy so perhaps best to arrive early, or at least out of peak times. The most recent meal was in the downstairs bar area (June 2016). I ordered a dressed crab dish to be told after several minutes that this was no longer available. I chose a steak burger instead. My expectations turned out to be too high and I was really quite disappointed with my choice. Yes it was better than a fast food version (as I would expect for £14.50) and in fact the burger itself was ok, but it was smothered in cheese and wrapped in very tough bacon, both of which in my view were totally unnecessary. Perhaps these had been specified on the menu but this was a far cry from the crab I had yearned for. The waiter dropped my drink, breaking the glass, and had to return first to clear up before bringing me another. We all know accidents happen but the bar was not busy and the floor was clear. I tried three times to call a waiter for the bill. Eventually I went to the bar. Another order or two was delivered before I was able to pay. The 12.5% service charge was of course added. I did not feel it justified but could not face the hassle of arguing for it to be removed. On balance, the venue is good but from my experience the food and service need to be improved.

Excellent food and good wine list Service very friendly and efficient - thoroughly recommended and good value

Been a few times now. Service is ok but a little patchy/brusque. Cocktails seem reasonable well made. Great location for regulars/members at the RA and great place to take guests pre/post exhibition visit.

Our group of mainly American and Canadian friends were the only folk in the room, so we were able to relax and enjoy ourselves without worrying about being noisy / intruding on others. Nice room - obviously an old timbered building, with green screens put up as walls. Very nice service. Some slight confusion as to how many on the booking, but resolved with no hassle. Food was very tasty and nicely presented. We had some of the little cakes left, so asked for a "doggy box" - and were given a few more in the foil wrapped takeaway. That was a nice gesture. If I'm honest, there are better afternoon teas in London, but you get what you pay for - this was less expensive than most, but definitely value for money.

Lovely room, great service, excellent crowd, well-priced drinks, varied menu and just such a treat! Highly recommend a visit.

Apparently there are several venues set within The Keeper's House at Royal Academy of Arts. Our group enjoyed afternoon tea at The Restaurant with is located in the Royal Academy's lower ground-floor dining rooms.After reading a substantial number of reviews on TripAdvisor, I'm wondering if everyone is referring to the same locale. We found the service to be exemplary. The wait staff conducted themselves professionally and without being either intrusive or judgmental. I could easily become addicted to The Keeper's House Restaurant's finger sandwiches, mini-cakes and mouth-watering buttermilk scones. The clotted cream and gourmet jam almost help to create an entirely new food group!The prices are quite reasonable and the dining areas are well maintained. My only complaint concerns the men's restroom located down a rather dark corridor past a set of stairs. There was no toilet paper, no toilet seat covers, no soap (or dispensers), no paper towels, no disinfectant, no hand dryers and no hot water. I've encountered outhouses better stocked in the Alaskan wilderness. Other than that, it's all good.

This is a really cool place right in the Royal Academy. We've hosted two big events there - they have a great room for up to 45 people seated for dinner. The food there has been great and everyone loves the location. Additionally, I can't say enough good things about the staff. They were easy to work with and before the guests arrived I was scrambling to get name cards on the tables, the staff stepped in and helped me get the tents on the tables. It was a great success. I highly recommend hosting an event at Keeper's House.

Very pleasant place to wind up an afternoon in the Galleries and relax with a cocktail and a snack especially in the outdoor court.

Pleasant place to take your friend after spending time in an exhibition. Good food and plenty of room to relax.

The setting is the stylishly converted cellars of the Royal Academy in Piccadilly, architecturally sophisticated, with intriguing spaces adjoining the restaurant that are worth exploring. The dining room is quite small, a bit claustrophobic, walls dark green with casts of classical portrait busts. The service was quite charming but possibly inexperienced or not well-supervised. Not one course of three came to the right person at the right time at our table. A dish we were told was finished appeared at our table later without prior notice; two dishes arrived which were not for our table, etc. The wine was the best part of the meal - really good - but the server wanted to top up our glasses before I had even taken a sip. The food was truly poor - bland starters, tough meat. Very disappointing overall - and poor value.

This well hidden, sub-terranean restaurant has had some mixed reviews, particularly over its service. However on a recent visit for lunch we found the service timely and friendly. The a la carte menu is poor value, even for this part of London, but the more limited two courses for £20 was a better option at lunch time. The starter choices were rather dull and a better option for many might be the desserts; the crumble was delicious and the portion could have satisfied two people. The same could be said about the cheese and biscuits. In sum, a pleasant treat in a quiet venue very convenient to Piccadilly.

My wife and I visited on a Friday evening having had good pre-dinner cocktails in the bar.Surprised that was only half full so a little too quiet at moments, also reflecting the older average customer age. Service attentive but mixed - one waitress very quiet and lacking spark. Crab starter worked well, and delicious creamy buratta, sea trout main was good size and perfectly cooked with tasty samphire. Desserts very good - apple crumble very generous portion - I had clotted cream rather then ice cream. Wines best value by glass for flexibility per course. Enjoyable evening, needs a bit more of a buzz to get fully into its stride, hope the management get the marketing push right.

This small restaurant - part of the expanded Royal Academy - provided us with a much-needed and very pleasant break after an afternoon's exhibition viewing. The very attentive staff dealt swiftly and helpfully when my friend accidentally knocked her full wine glass over, while all three courses of our meal were excellent. It seemed a little odd that there were no salt or pepper sets on the tables (though they were quickly provided once we asked), and it's disappointing that the bill included a so-called 'discretioinary' 12.5% service charge. We prefer to tip in cash. But overall, a vewry good dining experience: we'll go again.

After the hurly burly of the exhibition, it was a joy to walk into this elegant restaurant. Divided into smaller manageable rooms, this subterranean restaurant is well worth a try if you are a Friend of the RA. Staff were delightful, elegant surroundings, and very good food. A word of warning on the portions though - having both ordered the same dish for starter, the portions were extremely unequal- and for that price this should not happen. - and sadly there were no staff in evidence at that moment to point it out, though point made later. We were disappointed with this.

We have eaten here three or four times, at lunchtime following a visit to an exhibition upstairs. It's a haven of peace, in our experience, and a welcome part of our visit to the RA. I have generally found the food to be well-cooked and presented and of a good standard, and have not suffered the poor service of which others have complained.

The food at the Keepers House is very nice. The atmosphere, when they have allowed 20 noisy teenage girls to use half of it, is like a school canteen. The service is excruciating - apart from one nice young lady who was only allowed to serve water and clear plates, so spent much of her time trying to get someone (anyone) to serve us. And why, oh why, do they put wine bottles out of your reach when they have no intention of filling your glasses - had they put it closer, we might have had a second bottle.

The lamb stew shown as a sample had vegetables and meat piled in the centre. Mine came as a soup, mostly liquid, 5 very small pieces of meat and a few vegetables. The taste was a little bland. I complained and received a cold brush off from the female on the till. The cold alternatives on the menu looked tasty and fresh and much better value. Also there was no discount for RA members unlike the previous day when I visited the public restaurant at the V@A. Not a very nice experience.Salads

Friday night and escaping from the saccharine delights of the garden stuff upstairs. The bar is small and packed and there is a faint whiff of drains. The waitress is excellent and we managed to corral three stools, the sort you see in nursery schools and we have a drink. Making our way across the corridor to the subterranean restaurant we weave our way through what seems to be an extension to the bar with tables populated by people who are.not drinking and seemed to be waiting for a friend to turn up. Again, the restaurant staff are excellent and very friendly. The dark green decor is fine but the food is pedestrian and disappointing. My soup was of the kind you have at home when half a dozen people turn up unexpectedly and it has to be made to go round. It tasted vaguely of turnip. Saturday now and I can't remember what I had for the main course. Apparently it was cod which I now recall sat on a bed of very wet green stuff. We didn't go near the puddings. Decent New Zealand Sauvignon £34.It could be so much better. At the moment the excellent front of house staff are being let down by lacklustre cooking.

The food was very well cooked and presented and the service was excellent. Being below ground needs to be fairly full to create atmosphere.

Recently refurbished this is a very welcome lay-by to recharge your batteries whilst visiting the Royal Academy. Enjoyed by Friends of the Academy and well worth the annual subscription. Tasty food, freshly prepared and, bearing in mind its' location, not too expensive.