The Whittington Arms in Lichfield

Due to negative reviews about service in the past, we hadn't visited for a while, but wow what a change. The service was first class and quick. Carly was excellent, very efficient and friendly, a tribute to your team. The Sunday Lunch exceeded our expectations, one of the best we have had for a while. We both had the Sirloin of Beef, which was plentiful and very tasty. For desserts we had the Trio of Desserts and the Chocolate Bomb, beautifully presented and far better than we had expected and well worth the extra cost. We were impressed with the layout of the restaurant and how cosy it was especially with the log fires burning. All in all a great restaurant and we shall return again.

First visit for Sunday lunch. Opted for the cheataubriand sharer which was on the specials. It was perfect. Roast potatoes, gravy, Yorkshire puddings and vegetables were all excellent. Service was great. A lovely venue

A Lovely place to eat, the girl that served us was lovely too. Will definitely be back..

Lovely place this, beautiful setting and location. Very nice vibe upon walking in and a nice real log fire burning away. First time visiting as I was up that way for the day. Staff asked if we required a drink before even taking our coats off, when we asked for just two minutes that did actually become 15 and there were only 6 other people in the restaurant. When the food came it was very nice, 3 of us had different meals and all enjoyed what we had. We did order a second round of drinks with dessert and they didn’t come and due to time restrictions we had to cancel them drinks which was a shame. Only minor little issues would definitely return given the choice.

When your waitress gets your first drinks order wrong you know things are off to a bad start - but then it got worse! If waiting an hour and a half for our main courses wasn’t bad enough ( due to the order not being sent to the kitchen!) 2 of the four dishes were wrong despite them having been checked twice by different members of staff. Desserts were slow arriving and our coffees were left on the bar so long we collected them ourselves! Needless to say we requested a generous discount which was agreed to but having driven three hours from London for a family get together the whole experience was sadly marred by basic staff incompetence.

Celebratory Meal with my partner, very warm and toasty atmosphere. We didn't have to wait too long for food. Could have done with more vegetarian options, we sat and ate in the bar as it was busy. Very cosy, and busy as its near to christmas. Lovely food, my partner had vegetarian burger, and I had the chicken burger, with chips. Could have been a bigger portion, for both of our meals. The price is a little steep for what we received.

This pub/restaurant has definitely upped their game, we are very local and have often left disappointed, we had Sunday lunch today which was excellent, and the staff were fabulous, particularly Lucy!! Will be back soon 🥰

Fantastic evening with my wife. Very nicely done out with plenty of space and very xmassey. Food was good I had fillet steak. Unfortunately, they ran out of the cod my wife picked Service was pleasant but painfully slow 20 mins together a drink 50 minutes to get olives after asking twice Booked table 7.30 got food at 9 ! Needs to be better

We made a lunch booking from seeing the varied and interesting menu on your web site. We were greeted and serviced by the friendly and attentive Charlie and Callum. We had Seabass and lemon Sole in a sauce with fresh vegetables. Followed by dessert and coffee. The food was cooked to perfection and we enjoyed the friendly atmosphere. We will return.

We made a lunch booking from seeing the varied and interesting menu on your web site. We were greeted and serviced by the friendly and attentive Charlie and Callum. We had Seabass and lemon Sole in a sauce with fresh vegetables. Followed by dessert and coffee. The food was cooked to perfection and we enjoyed the friendly atmosphere. We will return. Easy car parking, disabled parking bay by main entrance, level access from car park, through double doors into spacious main area of establishment.

I've put 5 stars but thst was for when my chicken and mozzarella sandwich was replaced. I opened up the first serving. One sandwich had a piece of chicken smaller than my thumb while the other was loaded. Couldn't see the mozzarella at all and the roast pepper tapenade was barely visible at all. When the replacement came, it was fully loaded with everything, just a shame that the replacement chips were stone cold. The ladies bathroom is desperate for a redecoration. While the facilities were clean the walls and woodwork were awful especially under and around the hand blower

Only go for Sunday lunch. Superb.

We have always used the Whittington arm for many years, and I have to say tonight was the worst ever the best part about it was bumping into an ex work colleague we ordered Olives and bread came with out any knifes or napkins had to go and ask The seating is old and ripped from age towards the end four members of young staff sat deon behind us disgusting how a head member of staff was making them all cry and making them feel uneasy and causing they to have panic attacks I think there is a time and place to be discussing work issues and not arpund customers it's not very professional at all It's really not good at all don't think I will be returning in the near future

An unusual experience. Food was ok. However, the onion rings were soggy, and smelt like a sweaty man’s armpit on a summers day. Service staff were friendly however, we were simply forgotten about. Table was at 6:30, once we had finished our food at 7:30, it took 40 minutes to get someone to clear the table and get our tab. This was only done as I flagged someone down. To a point where we’re 30 minutes late to the cinema, and didn’t have time to order a pudding. Atmosphere, was fine. Problem we had was the overuse of candles/diffusers, too overpowering, whereby our clothes did not smell of cooking after we left, but the scents used in candles etc, combined with a headache from how intense they were. Wasn’t awful, but not an experience that would encourage us to return, for the price we paid, could have gone somewhere nicer.

We always love the ambience, along with the layout of the premises. The decor adds to the relaxing and open feel aspect of your surroundings.

Visited for a meal with the family. The food was amazing everything was delicious. Great service from both Alice and Callum who looked after us on the day. Would highly recommend the Whittington Arms our daughters loved their visit.

Absolutely amazing place, both our waitresses went above and beyond for us , we were celebrating two birthdays,and they also brought the birthday cake out for us , and joined in when we all sang happy birthday.

Great welcome by Callum and the team. Exceptional service from Carly and Lucy. Food was fantastic quality and value for money. Definitely recommend

Such a lovely day celebrating my sisters 60th birthday. A lovely welcome from Callum. I can throughly recommend the squid starter and sea bass main course - absolutely delicious 👌 Thank you to Carly and Lucy for amazing service. Will definitely visit again soon.

Amazing food and great service, will definitely be coming back! Click

Great service in prompt time and friendly welcoming. Great quality food well worth the money Great ambience

Fab service, beautiful food. Thanks Charlie 😀

Whittington arms is always a place we go back to and always love. We had a wonderful server in Charlie who has a warm welcome and a good positive contagious attitude. Recommend the king prawn starter which were amazing. Fully recommend.

Fabulous birthday meal here tonight. We received a really warm welcome & wonderful service from the lovely Charlie. She went over and above to make our evening a relaxing & enjoyable experience. Nothing was too much trouble. As ever the food was delicious. Belly pork was superb and the lamb rump was amazing. Would definitely recommend you visit this wonderful setting. Thank you for a very special time.

Excellent food & the service was very good, definitely recommend

Lovely place to eat, great food and service

We had bottomless bubbles. It was a lovely afternoon. The food was very good. The waitress was excellent and we had a lovely time. Very good value for money. A lovely idea for a birthday celebration.

My partner and I dropped into the Whittington Arms early evening on a Sunday and found a table without a reservation. Our server Charlie was so friendly and welcoming. She had good knowledge of the menu and gave us recommendations of a lovely wine. I had the roast chicken and my partner had the trio of roasts. Both cooked beautifully and with stunning roasties and Yorkshire puddings. For pudding I had the sticky toffee pudding that was moist but light, would definitely recommend.

A birthday celebration. A fabulous evening made even better by meeting Darcey, our waitress. The food was excellent, well worth waiting for and the company was A*. Thank you Darcey, can't wait for a return visit.

Just wanted to come here and say a massive thank you to Tanya and Lucy for looking after us today and making sure the food came out promptly when we arrived, it really did mean a lot.

Had a really nice lunch and had one of the best pies I’ve tasted ( thank you Tanya for recommending it to us ) it was delicious

My review is as a Deliveroo driver, but it's relevant because it covers customer service, professionalism and atmosphere. Half of the deliveries I arrive to collect aren't ready with waits longer than ten minutes which is my limit before I leave without the order, reduced to five if I'm ignored. Staff don't seem to prioritise delivery orders and I wonder why they bother offering a delivery service - so if you order delivery, prepare for a wait and potentially cold food if it takes time to assign a driver, presuming I'm not the only driver who doesn't like taking deliveries from here. Some staff are professional and apologetic, others treat me like I'm a nuisance, despite me being there on behalf of an already-paid customer. I wouldn't eat here on this basis. Even delivery customers should be at the heart of eateries.

What beautiful place to dine out. candles smelt lovely, set off with real flowers on the tables. amazing food! Freshly cooked also arrived hot. But there was a member of staff that was really rude and very unprofessional. Shortly after eating, the same staff member was shouting about getting another job, and some other things! We found this unacceptable! I think her name was Chloe or Charlotte. (Or as we called her “Rentagob”) The other staff members were lovely, warm and friendly. Thank you for putting a positive spin during our time there. Much appreciated.

Nice place to be, welcoming. Hot drinks are always on point! Dream team - Tanya, Charlie and Jake ⭐️⭐️⭐️⭐️⭐️ Keep up the good work guys ❤️🧡💛💚🩵💙💜 Sam #1

First of all our waitress Charlie is wonderful. Couldn't ask for a more attentative server makes the night an absolute pleasure. Food is good, hence the reason we go back time and again.

Alix was a brilliant server. Felt like she was very experienced. Supported our allergy requirement and alternatives on the menu. Really appreciate her efforts. Definelty made our night very relaxing, as she was a very experienced waitress. Thankyou.

Great food and amazing customer service by Charlie. Much appreciated and she really went out of her way to make our night much better.

Took my wife for dinner last night and the food was great. Steak pie and linguine. We had a bottle of wine not a glass which was lovely. A South African Sauvignon Blanc recommended by our server Charlie who was so friendly and attentive. It is my wife’s Birthday on Saturday and Charlie went above and beyond by bringing her a lovely surprise and sang Happy Birthday. We were not expecting anything like that and it is always great when your waitress remembers your names even when you have only visited a couple of times. Brilliant.

Fantastic open plan gastro pub with a great atmosphere and big beer garden /seating out side. Doom Bar was a great pint and the food was delicious Highly recommend the Lamb Rump which tasted fanatics Large car park to front A nice wood burning fire was lit which added to the atmosphere. Good selection of food and drink available.

Food was excellent but a little cold by the time we got everything we needed to eat it. Delivery of food was slow and service was non existent

Lovely country pub with a nice ambiance! Fab Sunday lunch and amazing service. Great cocktails too even better they are 2 for £15! Love the passionfruit martini Deffo be back in future

Service was poor today asked to order food and drinks, walls by our table were dirty and had holes in it. Management need to look at decor.

Aug 2024 - Visited on a Sunday, no booking and was a table for us, service was great and quality of food was really good. We had Fish and Chips and some Sunday Roasts. All were really hot, well presented and will definitely visit again. 12/4/17 Visited again today and had a lovely mid day meal. Fish and chips was really nice and the service was great. Nice simple food and good taste. Nice atmosphere and peaceful. 2015 - A nice atmosphere in a modern style bistro restaurant. The food is a fair price, not the cheap but is reasonable price an is some good quality food and drinks. Great decor and feels a nice place to sit in and relax. Food wise all the food we had was lovely, some interesting items on the menu too and we had some complimentary nuts and seeds which were really nice. A lovely touch.

Excellent family occasion. Food very good. Nice atmosphere. Staff friendly. Like the bottled water on tables. Nice touch.

A random lunch/ dinner out with the other half. Staff lovely and helpful. Food bang on point! I think we will end up going again.

Lovely place to eat, good food and relaxed atmosphere.

Called in on Tuesday night for the pub quiz as our other venue stopped. The quiz was spot on and the atmosphere was great. Will definitely be making this our regular.

Not a huge fan of pubs, but on this one, I found the Douro one, and it was lovely! Plus the view is lovely.

Great place, very pleasant decor and good food

Food was tasty, if not exactly hot. Wine selection was poor. The service was excellent, but the atmosphere was very poor. The live singer ( that we were not told would be performing when we booked) was so loud that our intimate anniversary dinner has us shouting across the table at each other. Shame, because we've eaten here before and had a lovely quiet lunch.

We had a family party there on a large private table. Great pub, great service and we were able to move outside after the meal into a good sized pub garden for more drinks. We had a great time.

No vegan Sunday roast. 3 vegan choices one of which was a processed burger This is our favourite place to eat when we are I the area. The menu is no better than a weatherspoons or marston pub at a high price defiantly gone down hill

Lovely evening last night and was great to have Charlie back as our server. Always remembers our drinks and is so lovely. I had the Belly Pork which was cooked perfectly and the wife had the Burger which comes with the most delicious beef dripping gravy. This has now become one our favourite places to eat. Always great service and everyone is always happy to help.

Easy parking, friendly staff, good atmosphere, quality food and good value for money

We are locals and visit The Whittington Arms regularly so we knew the standard we could expect. On this occasion, we booked a table in the garden to enjoy the live music. The setting was superb as we enjoyed the sunset with a fantastic music set delivered by a musician who engaged with the entire audience. The food, as always was top drawer, the cocktails were delicious and the staff were the epitome of perfect hosts. Special mention should be given to the member of staff called Charlie who was on a mission to make sure everyone’s every need was catered for with her boundless enthusiasm and attention to detail. It was an evening to remember - thank you!!!

Spontaneous meet up with my bestie and thought let’s take a chance and head over to the Whittington arms as we hadn’t booked anywhere. And the amazing Charlie who is the best waitress hands down managed to do her magic and get us a table. When I say A1 service given to us by all staff but especially Charlie very attentive and so friendly !!!!

Absolutely amazing service from Charlie. Couldn’t do enough for us. An absolute star! Thank you so much Charlie.

As always pleasant staff lovely food would highly recommend

Ever since our 1st visit, we’ve returned multiple times and still the same great food but more importantly the staff are so warm and look after you. Tonight we were looked after by Elle and sorry for not mentioning the birthday so you could decorate the dessert. See you soon (again)

A birthday celebration with family at the Whittington arms in Lichfield . Everything was first class. A special mention to our waitress Ellie who insisted on calling me Brenda even though it's not my name. Now my whole family are caselling me Brenda! 😅

Having not visited here before, we made a last minute booking for ourselves and our 7 year old. As we arrive we were warmly greeted and showed to a table. The setting was lovely and decorated tastefully. It wasn’t very busy, but we did have a booking at 5.30 so I guess a little early. For drinks we chose a pint of Madri and a glass of house Zinfandel, (wine was absolutely delicious) The menu was great with lots of choice. We had breads and oils to start which was nice. For mains, my husband had Seabass, I had Duck noodles, and my daughter had fish and chips. Duck noodles is not something I would normally order, but because we hadn’t been before I thought I would try something different. Unfortunately I was disappointed with the dish. The duck was incredibly fatty, I found myself picking at it and then leaving most of it, considering the duck was most of the dish, I didn’t eat a lot. There wasn’t a lot of rice noodles so I was very hungry, by the end. Luckily, I had ordered halloumi fries too. I would’ve mentioned to a waitress, however no one came to check we were happy at any point (being a restaurant manager myself I was shocked at this, this is your time to rectify things!). Having said this, my husband and daughter ate all of theirs and said it was really good, and other food that was coming out around me looked incredible so perhaps I picked the wrong dish! When the waitress cleared the table, I did tell her I was disappointed and my reasons, which she said she would feedback to the kitchen, but then when she returned to the table with dessert menus, didn’t give us any explanation or apology from the kitchen. We each had a pudding, apple torte, chocolate brownie and sticky toffee and rum pudding, which were all to die for. It was just a shame that I was so hungry it took no time at all to eat it. Unfortunately once we had ordered I also found the service slow, even though it was not that busy. Would I go again? Despite this review, I would actually. Because the setting was so nice and staff pleasant, I’d love to return and try a different dish.

Nestled in an excellent location, this restaurant offers a delightful blend of traditional and modern decor that creates a warm and inviting atmosphere. Upon a friend’s recommendation, we decided to try their three-course meal. The food was good, with each dish thoughtfully prepared and beautifully presented. Our visit was slightly early in the evening, which may have contributed to a quieter ambiance. However, I imagine the atmosphere livens up as the night progresses. While the service was generally satisfactory, there was a slight delay despite the ample staff presence, and we noticed a lack of follow-up to ensure everything was to our liking throughout the meal. The prices are somewhat above average.

This was my first time at The Whittington Arms, and I absolutely love it. Firstly, the staff makes you feel super welcome, there are fantastic and always very happy to help. I went to have some lunch out with my kids, and honestly, they made my day. Food is very good quality and good size. Price is ok, and the place is very clean and tidy. I'll definitely visit again.

Very hard workin staff, but understaffed. Food great, but drinks expensive.

Had a bottomless brunch was absolutely fantastic! Thank you!

Incredible afternoon out for bottomless brunch. It was a lovely surprise for my dad's 60th

Shocking meal , both our meals were extremely poor. My wife’s pizza was cremated and in complete contrast my cod was undercooked. We were attacked by the numerous flies in the restaurant throughout the meal.

Probably one of the best places for food in Lichfield. We usually visit the Green Man however last few times we've been we haven't had a good experience so decided to try whittington arms and we were not dissapointed. Freshly cooked food, really good atmosphere. Drinks came in quickly after ordering.

Typical chain restaurant menu but very pleasant! Staff were friendly and plentiful on a very busy Sunday afternoon service. Late availability too!

Lovely setting. Good spacing between tables and other diners. Food and service was fantastic. We shall defo be returning

Lovely family Sunday lunch. Friendly service. Will be back!!

Couldn't really fault it hence the five stars all round. I must say the steak chef special 10 oz sirloin on the bone was amazing three of us all had three steaks cooked to my liking to perfection. Starters and desserts were brilliant as well. Service excellent with a smile. Would definitely go again within the area again.

Fantastic service today. We opted to visit here after strawberry picking locally a little earlier in the day. Our eldest decided he was going to be a little ‘fussy’ shall we say, however, special thanks to Ellie who overcame this with being so accommodating with what he was looking for. Fantastic service and lovely food. Will be sure to visit again and highly recommend.

We called on spec on a busy Sunday lunch time. Staff were very pleasant and accommodated us. Food and service from Annie was excellent. Great lunch !

Very Slow service on our Friday lunch time visit otherwise excellent

A jewel. Outstanding service in a nice restaurant in a quiet English town.

Food was excellent as usual. Staff very good. Tuesday lunchtime was very quiet, maybe better to sit people closer together.

Fantastic evening had by all, beautiful food (highly recommend the ribeye steak and the sea bass) excellent & friendly service from all of the team that looked after us - especially our waitress Annie who was very professional, friendly and gave us a warm welcome. Thank you all - see you again soon. Craig & Sara

Thanks Charlie for great service last night. Lovely place to dine with friends. Definitely recommend.

Nice feel to this place, a bit of a buzz. Good choice of food although my roast could have been hotter. Wine a little on the pricey side.

Great meal last night with family. Food was fantastic and atmosphere lovely. Nice decor and very friendly staff. Jake was lovely and looked after us during our visit, nothing was too much trouble. Can't wait to return!

Had a lovely evening here at the weekend. I promised Ellie, our fab waitress, that I would write a review so here you go Ellie....this is for looking after us so well...and for such good food, of course!

Went on Sunday the 9th for dinner with a few friends, was very busy but the staff where very attentive, didn’t seem to be rushed and the food quality was amazing even though it was so busy, looking forward to going for lunch.

What a fabulous pub/restaurant!! We called in as a family of 10 with 3 dogs and were lucky enough to sit outside in the sunshine. On going into the pub it looked fabulous with gorgeous decor and furniture! Immaculately clean and definitely had that wow factor for me. The staff behind the bar were fantastic too with a great sense of humour and enjoyed the banter we had with them. Food was just as good and piping hot when it was served to us. A cracking time was had by us all and I will definitely be back. A first class pub/restaurant!! Thank you!

Incredible atmosphere, incredible food, incredible staff! Couldn’t fault a thing! The 2 for £15 cocktails are well worth the money🤩

I have to say I wasn't impressed with the food at all. How it was described wasn't how it came and it was missing items. My sons food wasn't any better and it certainly wasn't worth the money I paid. I wouldn't eat there again.

Great place, great food and great service.

Food not the best. Chicken was quite dry and staff were a little unknowable

Lovely - sat out in sun for a drink before a delicious meal in the restaurant.

Had a light snack in the beer garden during a walk. Lovely place, good service and delicious food!

Excellent food and great service

Recently went here with friends for a meal. Lovely pub, very clean and welcoming team. I am vegetarian and decided to try the banana blossom meal. I didn't like it and left it all. I was quite surprised when my plate was collected that I wasn't asked if there was anything wrong with my meal. I was not expecting a replacement or anything, as there was nothing wrong with it, I just didn't like it. My friends meals were really nice and enjoyed. After dessert, we were day chatting for a while and were not approached to see if we wanted any further drinks and in fact had to try and attract the attention of a member of the team. Lovely pub which I will definitely visit again thougheill just order something else!

Food and service by the team was really good .

Good food served by friendly helpfull staff.

The portions are now getting too small. With the nut roast there was not enough veg or potatoes on the plate without having to buy extra veg. That then makes it expensive

Fantastic food and great staff, highly recommend.

Fantastic evening once again at The Whittington Arms. Time and again it absolutely delivers as a really great gastro pub. Open, warm and inviting setting, with real care and attention paid to the details and especially the food. The sea bass was especially good on this visit. Highlight of this visit though was Charlie, who was leading the servers on the evening. She was an absolute treasure, welcoming, charming and absolutely in control of what was going on. We'd booked on line and asked for a number of considerations regarding where to seat us. Charlie knew exactly what was required and set us up perfectly for the evening. What a star! Fully recommend The Whittington Arms if you're looking for a relaxed and really enjoyable evening out.

Lovely atmosphere and nice location ...would definatly visit again

A family get together & everything was perfect. Fabulous food, great atmosphere.

Nice afternoon meal, very homely.