The Whittington Arms in Lichfield

Food was good but took long time to receive the starter

Delicious food, great atmosphere, staff lovely perfect evening!

Great food and super service! A favourite place for us to come with family.

Great service from Amy and lovely food

Awful. Pre ordered for 13 people. Table only set up for 12 took over 1 hour for food to Come out which was all ordered days in advance. Only 12 meals arrived.manager blamed mix up on staff in before her. If you see a large party surely you would check how many pre order meals you have down to how many guests in the party??? The managers attitude stunk from the moment we said there was a meal missing. No one came round to see if any of us needed more drinks or even sauces with our meals let aline ask if our meals were OK. Who experience was terrible. Food was very bland and overpriced for what you get.

Superb experience all round, I can't recommend The Whittington Arms enough.

Expensive for the food, pastry so hard on pie I couldn't cut it, fish and chips came with 6 chips

Lovely food, atmosphere and service from team. Recommend this place to anyone!

Excellent all round, great menu, excellent service, great atmosphere, relaxed Sunday visit.

Beautiful relaxed venue, delicious food, fabulous service, great ambience April 2025 We were celebrating our son and his fiancé’s engagement last weekend and had a family lunch at the Whittington Arms Lichfield on the Sunday before everyone went their separate ways throughout the country and couldn’t have had a better time at this beautiful venue. The ambience was warm and relaxed with a lovely buzz. Carly looked after incredibly well and attentively (even though it was Easter Sunday and busy). We were all made to feel very special by Carly and nothing was too much trouble. We’d pre-ordered but there were quite a few additions and changes which were effortlessly taken care of. She was so friendly and kind and professional and really made the day memorable. Jake and Ethan were also brilliant and efficient. The cake had slipped in our car and broken but chef Gemma must have spent ages fixing it with more freshly made cake and icing and redecorated the whole thing without us even knowing. So kind of her and helped to make the day even more special. We couldn’t be more grateful and just want to say a massive thank you for all the effort and patience and for making our son and fiancé’s weekend memorable. We are definitely going to come back! The food was absolutely delicious and the service was out of this world!

First visit. Lovely place. Plenty of parking, good choice on menu. Service staff are lovely and very efficient.

The service was great, and the food was amazing and hot! I had the pie and a side of mac and cheese which was delicious! They have a great drinks menu as well.

Too many faults to mention but an absolute shambles from start to end. Slow unfriendly service, poor drinks, many items from the menu were unavailable. When meals eventually came after a very long wait, it wasn’t hot and inedible. Definitely not somewhere we will return. Shocking!

My boyfriend and I visited for Sunday lunch after a walk, having chosen this place based on its great reviews. Unfortunately, we left feeling extremely disappointed. While the presentation of the food looked promising at first, the meal itself was a letdown, cold, dry, and clearly microwaved. I couldn’t even finish it, which says a lot, as I’ve had better meals at home. We ended up spending £80, which felt like a waste given the poor quality of the food. Despite having both worked in hospitality and understanding the challenges, especially on weekends, this felt inexcusable, particularly when many other places manage to maintain standards during busy periods. The roast potatoes were mushy, the carrots and parsnips were dry, the beef was overcooked, and the chicken was the driest I’ve ever had. I genuinely felt sick trying to eat it. The table next to us also complained and barely touched their food, which made it clear we weren’t alone in our experience. I want to add that our waitress was lovely and we did leave a tip, as the service itself was not the issue. But unfortunately, the food was unacceptable and completely overshadowed the rest of the visit. We left regretting the entire experience.

Despite pre ordering food for a party of 10 the experience was from start to finish a disaster. One member of the party hadn’t preordered due to intolerances and when she went to order was told they didn’t have what she would like. She chose again and within a couple of minutes was told that this item was unavailable but her first choice was now, surprisingly available. We then waited over 1 hour and 10 minutes for food ( the restaurant was actually not that full) and was then told the Pizza order would be late. Most food was bought to the table, complete with the pizza! One item came but was missing dipping sauce, this was bought over in another 5 minutes. Quality of the food was varied as portion sizes varied between plates even though some choices were identical. Then it came to our desserts! They had also been preordered! We were then told they only had 3 cookies not the 6 we ordered so we had to make alternative choices. One person had to in fact choose 4 times before they had one available. I made a comment about them ‘splitting cookies in half’ and WOW when the now 5 cookie choices arrived we each had 1/4 of a cookie each!!!! Our waitress was amazing though. She was very apologetic and tried everything she could to help. Eventually we were given £70 off a food bill of nearly £200. If it wasn’t for the waitress I think we would have argued for a bigger discount. Not sure WHY we needed to preorder as there was no point of doing .

Four of us came for an anniversary meal. I was the only one who chose a vegetarian dish, I chose the chargrilled linguine, & whilst I appreciate that costs have to be covered & staff paid etc, I was very disappointed to find: one strip of yellow pepper, one strip of red pepper, 3 thin slices of courgette & only a very few pieces of onion. The linguine itself was beautifully cooked in a lovely sauce, but the portion size of the whole dish was very small indeed. For almost £18 I’d say it was very expensive for what was on the plate. Although we’ve been here many times, it makes me hesitate to want to come again. I’d like to say that, as normal, all the staff are lovely, & the ambience within is very pleasant. But please, chefs - can you be a bit more generous & realistic with portion sizes? Thank you.

Ordered off their online Sunday dinner Take-Away. Cost over £50 for the two of us. Pics are incredibly misleading and show side of veg with chicken which I ordered thinking what was pictured would come. Nope, a few veggies! The cauliflower cheese I paid £4.50 for consisted of 3 small pieces of cauliflower. So disappointing. Sent them an email, no response. Would have happily gone again have they somewhat responded and tried to rectify. Waste of money

Annie - Superb waitress! A real asset to your team.

We came here as my niece is in barracks nearby. It wasn’t that busy but with 2 servers and 1 bar staff the service was slow. We asked to order and were told she needed an iPad and then it seemed to take a while to come back. The food was excellent and portions were good. We ordered another drink to go with our main course and I had to go to the bar to collect this as it was poured but no server was bringing it and we were half way through dinner! The toilets well they were disgusting. They were all blocked and were not checked at all by staff in the time we were there. When I asked to speak to a manager to report this and inquire how often the should be checked she replied every half hour. Well that wasn’t done. When I informed her of them being blocked and not flushing she reported they did know and are having problems. I pointed out that the pub wasn’t busy and so if that is the condition on a Thursday evening I dread to think what they are like on a weekend. If you know there are problems then maybe you should enforce your checks so that customers do not have to be faced with faeces!

Amazing service from Annie and lovely food, husband really enjoyed the Seabass and just had room to squeeze in a dessert

We had a dreadful family experience for Mother's Day meal which was booked on 13th Feb 25 for 9 people with a confirmation received. There were 3 mothers in the party & 2 family members had travelled up from London. We rang the pub Saturday evening to make sure all was ok for the next day only to be told the booking had been cancelled, which was absurd & no confirmation of this supposed cancellation received! My daughter rang to speak to who was in charge & asked what they were intending to do, there was absolutely no abuse just wanting a full explanation. The phone was subsequently put down on her. No way to run a business & so unprofessional, needless to say we won’t be utilising this pub again. We rang every pub in the area & as you can imagine being Mother’s Day weekend had no chance of getting in anywhere. This was a washout of a weekend for our family. I’d welcome an explanation from management on their handling of this dreadful situation. If you book for a family of 9 well in advance, surely you can expect to be accommodated, if as you say this was cancelled, where was the confirmation? As stated before we have confirmation of the booking. Can you please confirm why the phone was put down from this very unprofessional staff member. A Claridge

came here for a special occasion and OMG it was lovely!! we had a lovely friendly hostess called Cathy who was great. my mum who is 72 wanted the fillet steak - well done. it came out and it was perfect! my mother said it really is the best she's had and she has travelled all over the world, so a MASSIVE THANK YOU to Ethan the chef!! will definitely be back! 💜

Lunch for Mothers Day was amazing

No atmosphere, staff just OK, food just nothing special, expensive for what it was. My food very dry like it had been sitting for a while. Wouldn't go back.

Visited this lovely place the other night and absolutely loved it. The food is great and the staff are exceptional especially Charlie , she is so welcoming and helpful . Would recommend the Whittington Arms to anyone

Fantastic food, nephew said it was the best burger he'd ever had 😋 three generations enjoyed a great birthday meal with friendly helpful staff in a really lovely environment. Highly recommend

Great food and the service was good, the walls could do with a bit of filler and painting wear I was sitting apart from this I would recommend

We had been driving past for a few months and kept meaning to go - so glad we did! Our Sunday roasts were gorgeous and the restaurant is well laid out and nicely designed - would be perfect for a celebration! The real stand out though was the service from Charlie - she was so funny, friendly and attentive without being overbearing. She made the lunch for us and we will definitely be back

Charlie our waitress was the best waitress I’ve possibly ever had in any restaurant, she was absolutely hilarious and amazing at upselling. She truly deserves all the praise in the world she is amazing!!!

Food took 2 hours to come & it was less than I’d expect for a starter. The lady serving was lovely though

I felt completely discriminated against during my time here, particularly by the assistant manager, Sasha.

very nice and friendly atmosphere and the service is excellent

Thank you Elliot and Matt for a fabulous Sunday Lunch. Great service - as usual - Charlie.

Had a great meal, food was presented and tasted great. Charlie is a lovely genuine person who always makes you feel so welcome and nothing is too much trouble, always checks on us and is always honest about recommendations. The pie was lovely and juicy and I can see why she is a “pie girl” Lovely place for a meal out and ambience is warm and welcoming.

Went here last weekend for Sunday lunch, we have never been before so didn’t know what to expect. Staff were very friendly, food and drinks were great. One of the best Sunday roasts we’ve had. Will definitely be returning.

I am 59 years old and today i had the best Sunday lunch i’ve eaten, thanks goes to the chefs, Jake and Elliot. This was complemented by excellent waitress service from Charlie, Carly and Em. Thank you for a wonderful eating experience.

Lovely roast , friendly quick service.

Thank you Gemma and Carley for a fabulous Sunday Lunch. The lamb rump is delicious!

For a venue badged as a "premium country pub" this was anything but premium. Slow service and poor value for money. Dirty burger not worth £21, only worth half that. "Pickles" was one slice of cucumber cut in half with some weird wet non-pickly wet stuff on. Daily special Lemon Sole was dry and only came with potatoes. Had to chase for the salsa which when it came was about 2 teaspoonfuls. Sticky toffee pudding was lukewarm at best and very dry in the middle. Staff never bothered to check if we were happy with our meal - looked like they expected poor feedback tbh. Toilets blocked and not very clean. Very disappointed having been recommended. We do not recommend and will not be back.

beautiful food but a bit on the expensive side

Lovely Sunday roasts, trio was lovely. Chilled atmosphere and nice buzz

Awful experience. Food took along time to come out. Adults roasts came out, no green veg given we had to ask. Children's took ages to come out we had to ask multiple times. Then had to send one of the kids meals back as the sausage was that hard couldn't cut in to it. Then came back with no vegetables. Lots of other people complaining and one group left due to the wait. Food is very expensive for what you get. No draft Pepsi and only one drink available for the kids. Honestly awful experience.

A surprise birthday ,the food was amazing, Charley out waitress was simply lovely,we.ll be back soon

We had bottomless bubbles. It was a lovely afternoon. The food was very good. The waitress was excellent and we had a lovely time. Very good value for money. A lovely idea for a birthday celebration.

Charlie served our table. She gave some great suggestions on meal choices and she was most attentive with a lovely sense of humour! Thank you Charlie👏

Fabulous meal with family, food was cooked to perfection and the service was friendly and professional. Would definitely recommend.

Service was slow initially and subsequent drinks but they were busy, so forgiven, lovely pleasant waiter's. I had a roast dinner beef sirloin, the meat was on top of my Yorkshire which had filled my Yorkshire with blood from the raw meat. They griddled my meat to seal it, but left blood soaked Yorkshire on my plate. Carrot was half a raw carrot partly scrapped - the others in party liked them, except one ended on floor whilst they were trying to cut it 😔. No veg to speak of, not my style of meals unfortunately, funny taste, two of party enjoyed their meals, small portions, one had sea bass but they unusually left meal saying if tasted funny, think it was strong tasting tomotoe sauce?. Deserts - poached pear was a strange desert, didn't even look appetising and both left theirs, my apple tart was just ok, apple pips and apple skin mixed in, ate it all though. Prices were comparable to other higher quality restaurants, and feel it's a bit pricey for what we got, not full when leaving, Presentation, cleanliness, facilities etc were all 5 star. I hadn't been to restaurant for quiet a few years because always too busy and can't remember ever having any complaints from the many times and large parties who always came with us. Sorry I've never complained before but suppose having my Yorkshire like a cup of blood was the problem really.

Tbh I'm quite disappointed as I came a few years ago and it was amazing this time wasn't the same experience an it's a shame really the food let you down the service was amazing the place is stunning such a beautiful place relaxing, paid for 3 courses for valentines day. Starter was cheese fondue all food come out fast but Starter was freezing cold so we had to send it back, the fish an chips was very standard overcooked chips an the mint mushy peas was like eating an imperial mint with your fish absolutely gross won't be returning unfortunately

We love this place. We came last year and couldn’t wait to come back. We came back last night for the valentines set meal and everything was perfect. The food choices were brilliant, service was brilliant, our waitress was Charlie. She was super lovely and funny especially when recommending the Irish coffee which my husband did enjoy deep down 😉

Absolute gem of a place! Charlie our server was fantastic - could not recommend here enoug

Delightful Friday afternoon lunch. Excellent service with a smile from Carly. Attentive & friendly! ☺️ Absolutely delicious battered cod and chips with pea and mint purée. Perfect portion size - not too much. Lovely interior & atmosphere too, kept warm by the fire. Would definitely recommend! 💌

My wife and I were given a gift voucher for the Whittington Arms, and we visited on Wednesday, 5th February 2025, at 18:00 for an evening meal. Our first impression was a lovely ambience. We were greeted by Callum, who gave us a choice of where to sit, and we chose to sit by a log fire.. 😊 A lovely lady (whose name I can't remember right now, but I'm assuming she was the same lady who was praised many times in previous reviews) came to take our order. My wife ordered the mushrooms for starters, and I opted for the goats cheese. For mains, my wife ordered the rib eye steak, and I the fillet steak. So, 18:10, the order was placed, and 18:20 the starters arrived. They were both absolutely delicious. 18:45, the 'mains' arrived. Both steaks were cooked to perfection. I should add that my wife is from South Africa, and the South Africans know how to cook meat! We asked Callum to pass on our compliments to the chef, as my wife said that those steaks were better than any steak she had cooked! So, our thanks to Merch and Gemma (the two chefs responsible for cooking the steaks).. To Callum and our waitress. All in all, it was an exceptional evening dining experience for us. May I end this review with a quote from Arnold Schwarzenegger.. I'LL BE BACK..

Don't often eat here but I do like a drink in the bar area

Lovely looking restaurant with pleasant and efficient front of house staff but unfortunately the food let them down. My wife and I both had the pork belly for mains which unfortunately hadn't been cooked long enough as it was quite chewy. The starters and desserts were quite nice but that doesn't really compensate for a poor main course

Pleasant friendly welcome, drinks ordered whilst choice on food made from a good selection menu Later when food arrived it was attractively served, very tasty and enjoyable Certainly would recommend this restaurant

Was hoping for a country pub feel, warm and cosy. But it felt cold and open everywhere (my fault, should have read up on it before we went but we called in on the off chance). Food came out hot and tasted good, although overpriced. Looked at the set menu but the starters weren't exactly "pub grub". Asked for a coke and was brought an overpriced bottle. Again my fault, should have asked for a draught Pepsi (or whatever was on the pump) but most waitresses usually ask the question to you when you order. Unfortunately won't be calling back in again.

Amazing food and service from Callum. Would go again. We had the steak , salad and vegan burger, the desserts were delicious.

Went for a birthday meal here on Saturday. As soon as you walk in there is a lovely warm atmosphere. Food was delicious! As were the cocktails, can't beat a good cocktail! The staff that served us were lovely, friendly and professional. Had a few giggles with them throughout our time there. It's lovely to have such amazing staff on what can be one of the busiest days of the week for business. Keep doing what you're doing, we'll be back! Special thanks to Dan & Charlie, exceptional staff!

Top quality service and food with Ellie serving us very professionally ...We had three courses Sunday Roast and the service was the best ,well done Ellie....beef was thick and very good quality and the roast potatoes were superb,its a good job we booked as they turned people away who hadnt booked there table,plenty of parking ,our third time there and fast becoming our favourite pub/restaurant,..100,% recommend to all..10/10

We popped in here just for a couple of drinks and could not believe how much they cost! We had a glass of red and a glass of rose and it came to just over £22!! Absolute rip off! I couldn’t believe it when he said the price and I will definitely will NOT be returning!

Very civilised pub, with amazing atmosphere, food and service! They looked after my party really well.

Nice friendly atmosphere and they managed to keep all 14 of us happy. 😀

Carly who looked after our table was lovely friendly and welcoming nothing to much trouble. Great atmosphere will return. Had the lunch menu reasonably priced and food was lovely

As always, we couldn't fault the excellent service and the high quality of food. Charlie was very attentive and helpful throughout. We love the ambience!

Been a few times no complaints. Service from the waiting staff efficient especially Charlie & Sasha 👍

Fabulous food. Fabulous service. Charlie is so good

Another amazing Sunday lunch! Adults and kids have loved it. Service was brilliant - our waitress worked her socks off!

I am a regular customer at the Whittington Arms and love the ambience, the food and the service. I love the lay out as I'm a wheelchair user and it is easily accessible. The waitresses and waiters are always smiley, helpful and polite. Especially Carly who is often working when I visit. Nothing is too much trouble for her and she always makes sure everything is OK.

Great food. A really busy evening but Charlie was attentive and efficient. Food was hot and tasty as always.

Food and service were great. We were serves by charlie and she was super pleasant.

Fantastic meal… service was amazing ! Shout out to our waitress Charlie, she was helpful and really made our meal even more special :)

Came at lunch time very nice food and friendly people

Food was very well presented and tasted nice. Felt like service was longer than usual though.

Charlie was an absolute dream , service was 10/10 and food was amazing! Thank you

Had a lovely meal, great service, Charlie was amazing, extremely accommodating!!

Wow! What can I say we’ve had the best evening. Lovely food, I had fillet steak and it was cooked to perfection. I can’t recommend Charlie enough, she has given our party 10/10 service from start to finish. We will definitly be back!

Charlie and Sasha were the highlight to the pub… brilliant service and the food was great!

Absolutely amazing experience. Despite being extremely short staffed due to illness, Callum, Charlie, and Sasha worked above and beyond to ensure that the doors remained open and customers were served as usual. You could not tell that they were short staffed!!!! Absolutely amazing team that went above and beyond!!!!!!

Servers Charlie and Sasha were absolutely lovely and the chef Callum cooked some beautiful food

It is pleasant inside. We sat in the bar area and ordered at the bar. Quite a long wait before our meals came out. I had sea bass and my friend had fish and chips. Mine was was underwhelming, but not awful. My friend said hers was overcooked however, and was difficult to even cut her fish. Nobody asked if the food was ok, even when collecting the plates. Luckily I had a 50% off voucher. I would have been really disappointed if I'd paid full price.

If you are looking for a romantic meal or birthday dinner, this gem is for you. We required wheel chair access and the staff were very accommodating from the moment we walked through the door. Can’t wait to return

Myself and my family went for our lunch and the staff were really helpful, especially Sasha and Lucy, who went above and beyond in my opinion. They were so polite nothing was too much, they were very informative and the meals too, as my youngest daughter is very fussy!

Had birthday meal with husband and daughter and her partner on New Years Eve

Visited here with family for an early evening New Years Eve meal. We were greeted promptly upon arrival and shown to our table. The steaks were cooked perfectly as ordered and we all enjoyed our meals as well as the attentive service. This was our first visit here but will make sure that it is not our last.

Took 3 hours to finish full meal for group of 9. Most of that was spent waiting. Had to chase up food. Bill was over £300.

I love this place we've been many times now !

The food took ages, the quality was poor, the waitress was abrupt and came across quite arrogant. This is my 2nd visit, 1st time I had the same experience but put it down to a one off so I tried again and it was the same. Really disappointed

My family and myself went there for food. It took over an hour to arrive. Most of the food was OK but my daughter and myself had a trio roast dinner. The parsnips were burnt and the chicken was very dry

Easy parking, friendly staff, good atmosphere, quality food and good value for money

Excellent Sunday Lunch, the Roast Sirloin of Beef first class. Food served promptly by Carly who was very efficient and pleasant. We finished with the Trio of Mini Desserts and the Chocolate Bomb, both different and delicious. Good atmosphere in the comfortable and well laid out restaurant, with nice log fires burning

staff very pleasant, efficient and attentive drinks as expected food average quality, certain items overcooked and definitely not reflective standard of the prices charged building very tired and tatty, toilets in particular in poor order

Due to negative reviews about service in the past, we hadn't visited for a while, but wow what a change. The service was first class and quick. Carly was excellent, very efficient and friendly, a tribute to your team. The Sunday Lunch exceeded our expectations, one of the best we have had for a while. We both had the Sirloin of Beef, which was plentiful and very tasty. For desserts we had the Trio of Desserts and the Chocolate Bomb, beautifully presented and far better than we had expected and well worth the extra cost. We were impressed with the layout of the restaurant and how cosy it was especially with the log fires burning. All in all a great restaurant and we shall return again.

Amazing, food was great, staff were lovely, would definitely reccomend to others. Womens toilets were very blocked and messy but thats the only negative! Thanks so much. :-)

The food was excellent, would also like a pork or gammon option. The staff were very friendly and supportive. Pam, our waitress/server was very friendly and attentive with a great sense of humour. The ladies toilets were blocked and overflowing t the time of our visit.

Special thanks to Tanya!! Excellent service.

First visit for Sunday lunch. Opted for the cheataubriand sharer which was on the specials. It was perfect. Roast potatoes, gravy, Yorkshire puddings and vegetables were all excellent. Service was great. A lovely venue

A Lovely place to eat, the girl that served us was lovely too. Will definitely be back..

Lovely place this, beautiful setting and location. Very nice vibe upon walking in and a nice real log fire burning away. First time visiting as I was up that way for the day. Staff asked if we required a drink before even taking our coats off, when we asked for just two minutes that did actually become 15 and there were only 6 other people in the restaurant. When the food came it was very nice, 3 of us had different meals and all enjoyed what we had. We did order a second round of drinks with dessert and they didn’t come and due to time restrictions we had to cancel them drinks which was a shame. Only minor little issues would definitely return given the choice.

When your waitress gets your first drinks order wrong you know things are off to a bad start - but then it got worse! If waiting an hour and a half for our main courses wasn’t bad enough ( due to the order not being sent to the kitchen!) 2 of the four dishes were wrong despite them having been checked twice by different members of staff. Desserts were slow arriving and our coffees were left on the bar so long we collected them ourselves! Needless to say we requested a generous discount which was agreed to but having driven three hours from London for a family get together the whole experience was sadly marred by basic staff incompetence.

Celebratory Meal with my partner, very warm and toasty atmosphere. We didn't have to wait too long for food. Could have done with more vegetarian options, we sat and ate in the bar as it was busy. Very cosy, and busy as its near to christmas. Lovely food, my partner had vegetarian burger, and I had the chicken burger, with chips. Could have been a bigger portion, for both of our meals. The price is a little steep for what we received.