Based on 4.414 opinions finded in 5 websites
Based on 4.414 opinions finded in 5 websites
Opinions
Class service. Everyone was so kind. The stand out was the pork belly and the cheesecake
Isaac Timothy . 2024-11-24
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We come with our dog and reciced a very warm welcome. Sat next to an open fire. And provided a blanket for the dog water and treats all free of charge. The food was fantastic 😋 including the puddings and lots of drinks to choose from. Very nicely decorated, giving a very warm atmosphere. Campervan friendly if having a meal or drink. We will definitely be visiting again. 😊
Adventure with Robbie . 2024-11-22
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Katie made our time there really lovely, she was nice and approachable and ensured the food we had was 10/10. Thank you!
Chelsea Oak . 2024-11-22
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Great service by Katie. Thank you x
MM Mc . 2024-11-19
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Beautiful steaks, and the service from Katie was even better! So attentive, approachable and friendly, definitely made our evening a night a remember! Thank you ❤️
emilia w . 2024-11-16
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Excellent food, very tasty and great service by Isaac
Adrian Haughton . 2024-11-15
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Great food, lovely place to visit
Phil Marshall . 2024-11-14
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The evening was a genuinely enjoyable one,a dinner for 6 birthday celebration. The ambience in the dining area was one of quiet,relaxing professionalism and the food was delicious. Particularly noteworthy was the customer service delivered by the waitress during the meal,one of attentiveness, patience, thoroughly friendly,helpful staff and a very personable experience to compliment the delicious food. A memorable meal in a room of pleasant surroundings and decor, with excellent service and a genuinely friendly atmosphere. Would recommend to family and friends, will definitely be back in future for group meals, thanks for such a pleasurable experience.
Ian Oldfield . 2024-11-14
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Came in for breakfast. Served by Justyna who went above and beyond during our visit. Excellent customer service. Food was well cooked, fresh and very presentable. Looking forward to visiting again
Debbie Adams . 2024-11-14
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We Went here as a group of 20.for a birthday meal.pre ordered food.great service, lovely restaurant, old building with traditional pub style decor, food was very good.
Suzy . 2024-11-10
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Very good food highly recommend Sunday roast staff was very helpful and polite I would definitely return very good vibe and very clean
Josh Ward . 2024-11-10
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Lunch meal with friends. Excellent food and service from Katie.
Common Folk . 2024-11-08
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Food was wonderful, great value for money and Katie was very professional, helpful and friendly. We'll be back 😊
Fredz Playz . 2024-11-05
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Excellent food rooms service and staff. No complaints
Deb Moon . 2024-11-05
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Excellent Sunday lunch, very pleasant service
Michael Spinoza . 2024-11-04
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Food came out hot, service was quick and the staff were all amazing. One staff member stood out the most though. Issac went above and beyond for us, and made our experience perfect!
Emily Anne . 2024-11-03
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Lovely food. Good selection on the menu. Friendly and efficient service. Great location and lovely venue.
Gary Pykitt . 2024-11-03
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Amazing service again! Second visit this month and the staff are superb. Was greeting by a lovely young lady before being served by Bradley who went above and beyond
brooke foxall . 2024-11-01
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Amazing building and atmosphere made even better by our server, Bradley. Will come again.
cai roberts . 2024-11-01
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Come on England! Bradley is a legend
Nick Colyer . 2024-10-31
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DON'T HEDGE YOUR BETS ON THIS PLACE. We had booked a 7:30 table at the Hedgehog (29.10.24) for a Birthday meal. Prior to taking our orders we were told that the 'signature burger' was not available which was unfortunate as the birthday girl had decided that' was what she wanted. Anyway, after a few minutes we decided on 3 x beef bourguignon's and 1 x fish cake. We ordered a sharing platter as a starter along with some calamari. A few minutes later the waitress came back and told us that there but no beef bourguignons left which was quite annoying as myself and my son were really looking forward to it and now the birthday girl's second choice was also not available. Whilst trying to decide what other dishes we were going to choose we were then told that one of the items on the sharing platter (the pulled pork and apple bonbons) were also not available so had to choose another alternative. A short while later whilst still trying to decide what we were going to have for our mains the sharing platter and the calamari arrived..... unfortunately both meals were cold to the touch!! It was at this point we decided we wanted nothing more to do with this restaurant. We finished our drinks which I insisted were free at this point and left. How can such a large establishment (somewhere we have been a couple of times in the past) owned by one of the largest pub chains (M&B) get it so wrong. There is obviously something seriously wrong with your system. Surely in today's high-tech world every waiter or waitress should have the ability to know exactly what is or isn't on the menu prior to taking people's orders without having to keep going backwards and forwards to the customer saying menu items are not available once orders have been placed. Also why can't you keep enough stocks of every meal to ensure this doesn't happen. Not only was it a special birthday meal but we had travelled 30 minutes to get to this restaurant. What a very poor and disappointing experience. Luckily we went to a pub a few minutes away called the Bowling Green. They managed to get us a table and provide us with hot food that we had chosen first time. Ironically this pub is also owned by M&B!!!
Lee Beard . 2024-10-30
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Awful experience! 10 minutes after taking our order, they told us that we couldn’t have 3 of the 4 main meals ordered as they had ‘ran out’. If this was the case, why not tell us this prior to ordering, very poor, incompetent service. To add insult to injury, when they brought out our starter, it was cold so obviously wasn’t freshly made. Extremely disappointing as we’d travelled 30 minutes to get there & our visit was for a family members birthday. Would definitely not recommend & advise people to avoid this place. The Bowling Green, just a 3 minute drive away from here, offers much better service, food & value for money.
Luke Beard . 2024-10-30
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Went there for Coffee with my Dad . Good service and polite staff
Matt Grenfell . 2024-10-29
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Wonderful family meal, service was excellent and super friendly. Steak perfectly cooked, haloumi skewer lovely and kids meal very good.
James Maxwell . 2024-10-26
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Perfect service and great food! Good atmosphere and really great staff🤩🙌🫶 Our second visit, and we're coming back!!
Sigrun Kongsrud . 2024-10-26
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Katie was professional, warming and attentive. The chef that cooked the pork belly should have a standing ovation as it was exquisite. I was only passing through for the day but this place is a must.
Joe Pateman . 2024-10-26
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Had a lovely family lunch for my dad’s birthday, the food and the service was incredible. Katie our server was great and really helpful.
Morgan U . 2024-10-25
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Lovely place with great food and even better service! Bradley was very attentive and friendly, please pass on my gratitude to him
Sofia A . 2024-10-24
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Had a nice meal at the Hedgehog. What really made it was the attention of the staff from Justina the manager to Chloe who served us and Fred behind the bar. Despite being really busy they were all very attentive and friendly. Look forward to seeing you all on Sunday when we are staying again overnight
Graeme Young . 2024-10-24
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Great service from Bradley thank u! X
Alison Millard . 2024-10-23
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Lovely food, lovely fire going 😊, lovely atmosphere and an awesome server named Bradley. Will definitely be back.....
Kylie B . 2024-10-23
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Had a lovely spontaneous dinner this evening, amaizng signature burger, absolutely salivating. Bradley was an incredible server too.
Charley Cresswell . 2024-10-23
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Excellent food and service. Bradley served our table and couldn't have asked for more. There's a reason Hedgehog is our go-to place for a family meal. A+++
Adam N . 2024-10-23
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Honestly an amazing experience. Food was delicious and our server Bradley was brilliant. Definitely improves recently.
Tayla E . 2024-10-23
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Amazing service and food. Served by Bradley who was really attentive and helpful. Couldn't ask for more.
Adam Northwood . 2024-10-23
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Really lovely food, our server Bradley was awesome 😊 , very attentive and very kind. will definitely return.
Kylie Bryan . 2024-10-23
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Having reported an issue with the bathroom in our room. We were surprised and appreciative of a free drink. Charlie was a bundle of fun and advised us well on the choice of food. It was a second evening of an pleasant experience of the restaurant.
Chris Petraccione . 2024-10-22
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Nice place, amazing food and nice staff.
dawid kubicz . 2024-10-22
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Food was excellent good amount of everything on Sunday dinner only thing is the roast potatoes and parsnips where hard couldn't eat the parsnips roast potatoes seemed like they were batch cooked earlier in the morning and left
Natalie Fowler . 2024-10-21
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Friendly staff good service fantastic food
Steve Atkinson . 2024-10-21
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This is what great pubs are about. Beautifully well presented, lovely log fire a good selection of ales and great servicce. Menu a little disappointing in it's choice but what we had was tasty. Well worth a visit.
malcolm foggo . 2024-10-21
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Food was lovely, vegan options available. Highly recommend!
T T . 2024-10-20
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We stopped here after a 5 hour trek for a drink and a meal. We were a group of 15 and being partly covered in dirt after the trek opted to sit outside where it was warm and sunny. There was a good choice of spirits and beers, and the food selection was wide ranging including vegetarian and vegan options.
Kishore Gopalakrishnan . 2024-10-20
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Been her multiple times, food has never let us down and always exemplary service, Alina was great!
Harjan Pattar . 2024-10-16
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Fantastic experience, Alina’s service was impeccable and her attention to detail regarding my daughter’s allergies was very reassuring, highly recommend this venue for others who may have allergies ❤️❤️
Ran R . 2024-10-12
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Lovely place, room was excellent, pub/restaurant busy so book a table. Our waitress was fabulous. Breakfast was good, I asked for 2 eggs and bacon, excellent. Coffee was awful, very "stewed", orange juice tasted funny. I would definitely stay there again but not have the coffee or juice at breakfast.
Robert Drew . 2024-10-11
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When I booked online I asked if chips were cooked with other meat or fish products but had no reply. Tonight when I asked was told yes. This meant my meal was from the deserts menu. Vegan option. Vegan options on main menu very poor.
sal . 2024-10-11
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Good quality food and perdect serving size with wide range of choices. great service with a friendly helpful and warm welcome
Stephen Sawyer . 2024-10-10
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Thank you to Matt and staff at the Hedgehog for a lovely lunch and reliable service for a group of `Clementi` followers on 28th September . It was a most enjoyable and memorable occasion and was very much appreciated by all. Thank you!
Janette Horton . 2024-10-08
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A group of twelve members of the Muzio Clementi Association of Barcelona visited The Hedgehog in Lichfield, Clementi's home from 1828 to 1831, an important place in the biography of this musician. We were very well received and enjoyed the excellent food and atmosphere. Thanks to the staff and also to Janette Horton for her help and recommendation.
Associacio Muzio Clementi Barcelona . 2024-10-07
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We had a family meal for a birthday. The food was amazing and great portions. We were served by Justyna who really looked after the birthday girl and went out of her way to make the experience memorable for us all. Good pricing. Great selection of food and drink. Would recommend and would go again.
Louise Emeny-Senior . 2024-10-05
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Food was good and Chloe looked after us very well
Chris Thompson . 2024-10-05
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We visited hedgehog on 2 October, it was for my husband’s birthday. We have visited many time before but this visit was time was not good , we were seated by a young man and there were three staff on altogether. One of the young men were being trained, so we sat there for 30 mins and still not had drink, the two other young men were running around and I will just say I do not blame them . I no how all this work because I work in pub myself! But you don’t put new member of staff on with no one to assist him and put pressure on other two people. We walked out in the end , and was very disappointed.
Tracey Davies . 2024-10-04
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Warm welcome, food was delicious
Rose Stinchcombe . 2024-10-02
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Went as a large group for a birthday and was served by Charlie. Absolutely made the experience and was such a lovely, lovely waitress, so patient and attentive and so fun! Would return just for her <3
Mia Jenkins . 2024-09-29
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Staff fantastic and so polite Food was amazing
Steve Sutton . 2024-09-29
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Dropped in for lunch. Service from everyone was excellent and very friendly. Food was also great and served quickly. Will definitely return. Thank you
Steve Berns . 2024-09-29
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Lovely service by Katie and excellent food as always.
Denise Gough . 2024-09-27
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Lovely staff, warm welcome, much improved on my last visit two years ago, food was amazing, and we were sat in the dog friendly area. Had the beef rib bourgingon and pork belly. Cooked to perfection. Thank you, I'll not leave it so long to visit again this time x
Jac Louise . 2024-09-25
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Very good food, got a last minute table, away from the bar, dog friendly and very pleasant evening. Chloe the waitress provided excellent service.
Jonathan Cole . 2024-09-24
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Rooms fine.Food good but long wait as too few staff who through no fault of theirs were struggling with high demand. Several items listed on menu were not available Waited over an hour for food to arrive.
Phil Taylor . 2024-09-23
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Called in 21st September, not booked in & Chloe found us a table. Lovely food & Drinks & great service by Chloe
ian cartwright . 2024-09-21
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Cannot fault them absolutely perfect
Jean Healey . 2024-09-20
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Great place for food at reasonable prices in lovely atmosphere.
Tony Howarth . 2024-09-19
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Nice restaurant to catch up with friends. It's not cheap, but the food is decent.
David Khan . 2024-09-19
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Lovely upmarket place with lovely staff and food
mark weston . 2024-09-19
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Jacob was lovely, great service and enjoyed our meals :)
Bella radburn . 2024-09-16
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amazing food drinks and wonderful staff
Alan Wilkinson . 2024-09-14
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Great place to stay and eat. The food was really good and the service was bang on
Ben Westwood . 2024-09-14
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We dropped in for a bite of lunch on our way home from Manchester to Surrey. We hadn't booked, but the staff were welcoming and found us a lovely table in a quietish part of the restaurant. They were attentive and very friendly. Hubby and I both ordered skewers with chips and slaw. I had Lamb the hubby had chicken. Both were cooked perfectly and the slaw had pineapple and lime with it and was delicious as well as healthy - well kind of! The chips were massive, old school chips, cooked beautifully and piping hot. The bill was very reasonable given the great service and good fresh food of generous portion. If we are ever in the area again, we will be sure to stop in. Also there is lots of parking.
Yvette Tree . 2024-09-14
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Haven’t been for years but it’s been so lovely. Food was gorgeous and excellent portions and came quickly. Drinks lovely too, they even made a lime & soda look nice ! Isaac was such a lovely and good waiter, attentive, friendly and on the ball- couldn’t ask for more thank you!
Penny Kay . 2024-09-13
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Lovely Sunday lunch. Excellent table staff.
Kaz Keay . 2024-09-08
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I had the best meal since I can remember, absolutely lovely, we will definitely return
Darren Leach . 2024-09-07
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Very friendly staff and a pleasant environment. Excellent service. Great food. Competitively priced.
Mick Lomas . 2024-09-06
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Good selection of menu choices. Great location, warm and welcoming atmosphere. Very busy but waiting time for food was reasonable. Good food, served with a simle by the lovely Chloe.
Lida Baldwin . 2024-09-05
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Food was nice and service was great but was put into a room that was so warm, no windows and the blind was 'broken' so couldn't be opened.... ended up feeling really uncomfortable. Shame.
Michael Williams . 2024-09-05
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Had Sunday dinner at the hedgehog today with my partner and son although he had fish and chips lol.Customer service is fantastic lovely staff who care about their customers unlike some places that I have been to. It is not all about the food for me it's about the people who are providing customer service and if I could give them 10 stars then I would. A big smile goes along way when greeting customers and the staff here have nailed it,they were happy and pleasant and very helpful in every way. 👏👏👏 The food was also amazing,bravo to the chef and all those who help in the kitchen. 👏👏👏👏👏 We will certainly be visiting the hedgehog very soon.Thankyou for the perfect afternoon.😁
Me Me . 2024-09-01
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Justyna was fantastic, so hospitable and friendly.
Alex Hirst . 2024-08-31
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Absolutely recommend this place, went for my son’s 40th birthday meal & Justina went above & beyond with great service & all staff made us so welcome. The food was delicious too. You need to go as it’s now our number 1 top place to eat. Thank you to all staff 😊
Steph Brown . 2024-08-28
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Great pub - had brunch here and the service was excellent. Grounds outside are good.
craig hughes . 2024-08-28
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The location was great for a 1 mile stroll into Lichfield. The property itself is a little 'tired' in places. Stayed for a couple of nights in August 24. The communal areas of the hotel , stairs, hallways and carpets in particular were grubby and in need a clean and re-paint. The room itself was comfortable and quiet (with the exception of a beer delivery in the morning directly below our window) with very clean sheets and a comfortable mattress. Tea and coffee making facilities. Ate in the bar area on one night and the food was very nice plentiful and reasonably priced.
Bart . 2024-08-28
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Have been for dinner tonight, not been before and what a brilliant evening. Staff were amazing, especially our lovely waitress. Food was delicious, no issues adapting for my allergies and spolt for choice. Drinks .. Great selection and lovely non alcohol choices Thank you for making it such a lovely evening The Brulee Brigade!
fiona r . 2024-08-26
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Nice building, quite expensive, average food, service lacking. We fancied a treat for a rare evening out but we very disappointed. Fish and chips okay, vegan salad was bowl of lettuce with half a dozen strips of pepper an two cubes of sweet potato - bit meagre for £15, especially since we learned it's a pre-packed serving, odd for a kitchen not to do their own salad. Waitress kindly begged the kitchen for some extra bits to bulk it out. Its a salad made for toppings it seems and listed as vegan with no vegan toppings which is disappointing. Service was actually good to start, but unknown to us our waitress finished before the end of the meal, so we were left in an formerly crowded room with no-one to take ove to fend for ourselves. Drinks from the bar was fine, but trying to pay the bill was embarrassing. We waited at the EPOS station to pay, we're passed by waiting staff several times, even the manager saw me but wasn't coming over. It felt like everyone had given up - what a real shame, it could have been a lovely evening but actually felt really disappointed in the end.
Jason Carwood . 2024-08-26
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The Hedghog is always our favorite place to go for food, the atmosphere is lovely and staff are absolutely lovely. We were served by a lovely lady called Brooke and she was so kind and helpful, nothing was too much trouble. Bar staff were very friendly. Food was absolutely beautiful and hot on arrival and fresh. Can not fault the Hedghog at all. 5 stars all round ✨️
Lauren B . 2024-08-24
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We celebrated a small family wedding at The Hedgehog today. Matt and his team helped to make this a very special day, and our server Zoe looked after us so well. Our food was excellent, and we were able to have a lovely room. We can highly recommend The Hedgehog and will definitely be coming back. Thank You Hedgehog!
PamLichfield . 2024-08-24
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What a lovely place. Food excellent, staff more than excellent, great ambience. Husband, myself and our friend enjoyed a really nice relaxed couple of hours, and l would recommend highly. Maybe book yo be sure of a table.
1960Ann . 2024-08-24
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Popped in for an after work drink and was served by Issac and Zoe. Both friendly and polite. Isaac is full of character and you can tell he loves his job. Ill be back
Emma Robinson . 2024-08-23
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First visit here today (22/08/2024). Food very enjoyable and staff very friendly. In particular the waitress who served us (sorry didn’t get her name). Very accessible for my cousin who is in a wheelchair. Will definitely return.
Holly Ayres . 2024-08-22
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The Hedgehog has gone from strength to strength with the new manager Matt. He's amazing, and who knew donkey rides would ever been seen at the Hedgehog?! Most people told him it would be a bad idea, but does GM of the year Matt listen? No. He gets those donkeys in and brings a touch of Blackpool to Lichfield. What a guy.
Hello . 2024-08-22
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Food was amazing also had brilliant customer service from Brad
Ricky Henry . 2024-08-22
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Very impressed with The Hedgehog the last few times I have been. You can see the recent improvements from the moment you pull into the driveway and see the beautiful building. The new look of the beer garden is gorgeous and seems to be a go-to for the Lichfield locals this summer! Great selection of drinks and the food is always piping hot, well plated and on point. Well done to the manager Matt and his team who are always so warm and friendly. Will be back very soon!
Hattie Jenson . 2024-08-21
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Brilliant service and great food
Natasha Walters . 2024-08-21
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Excellent service and staff with a great menu
Mark . 2024-08-20
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Visit regularly with my Grandad and the dog, always great food and service. One of our favourite places to go in lichfield 👌
Gemma Hartley . 2024-08-20
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Our waitress Charlie was an absolute delight, the loveliest most helpful person! She really made our night 🙌
Debbie Woodhurst . 2024-08-18
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Ordered Sunday roast triple meat and was disgusted when it turned up, tiny slice of turkey and even smaller slice of over cooked beef and belly pork missing completely! Having complained about the missing pork and quantity/quality of meet waiter went away and came back with the missing pork, however, given the cost was £22 I refused to accept this dinner. My wife had already started hers and had already eaten half of it but the turkey was fatty and not very hot. Overall disappointing and wont be back, do yourself a favour and stay away from this overpriced, pretentious establishment.
Tim O'Callaghan . 2024-08-18
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I wouldn't stay here again. The music went on until 11.15pm, normally not a problem but it had been a long day. Just all very average really. The staff were very friendly and showed us up to our room and there were tea and coffee making facilities. The bed was comfortable, and it was clean. The bathroom was clean but there was no plug in the sink and there were greasy stains on the headboard. There was noise from other guests and machines throughout the night. We could have stayed at the Premier Inn down the road for half the price with purpose built rooms and a lot less noise.
Roz Glick Knight . 2024-08-18
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Service was good. Surroundings good
Carole French . 2024-08-17
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Lovely place, we didn't eat but the atmosphere was very relaxed
Crŷstâl Röže . 2024-08-17
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First time visiting here with my sister. The service provided by Chloe (I really hope I've remembered the name right) was 10/10. She was attentive, friendly and considerate. Because of her we decided to stay after dinner and have some tea outside.
Tali T . 2024-08-11
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Due to negative reviews about service in the past, we hadn't visited for a while, but wow what a change. The service was first class and quick. Carly was excellent, very efficient and friendly, a tribute to your team. The Sunday Lunch exceeded our expectations, one of the best we have had for a while. We both had the Sirloin of Beef, which was plentiful and very tasty. For desserts we had the Trio of Desserts and the Chocolate Bomb, beautifully presented and far better than we had expected and well worth the extra cost. We were impressed with the layout of the restaurant and how cosy it was especially with the log fires burning. All in all a great restaurant and we shall return again.
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I ate a beef burger , it did not taste right, left half of it, half an hour to an hour after I was sick as a dog and had diarrhoea. Food poisoning I presume. 😫
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