Based on 595 opinions finded in 3 websites
Based on 595 opinions finded in 3 websites
Nº 345 in 611 in Bexley
Opinions
23th of October, whaduu(i hope I get the real spelling, dark, tall a bit) is the name of my waiter, he deserve a medal, he's exceptionally good, good customer service, polite and made us comfortable, we love to see his face more in whiteheart as we keep coming . Thanks whaduu for making my family have the great experience with your service
ijadowole bummy . 2024-10-24
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Food sent when ordered on Uber eats. Very disappointing to spend £20+ and receive such
Shola Josiah . 2024-10-21
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Good location for Nigerian cuisine!
Rotimi Adeosun . 2024-10-20
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You shouldn't have to beg for attention from waiters. Your food shouldn't take two hours to arrive. You shouldn't have to keep walking up to the main counter to check up on your order. You shouldn't have to shout just to have a basic conversation with your friends because the DJ is playing music like he is partially deaf and he is determined to make everyone else so. You shouldn't come back home after an outing and feel like you shouldn't have bothered to go out and spend your money on a poor experience. This is Whiteheart Restaurant Erith on a Friday Night. This is a business that doesn't take itself too seriously. A joke by another name whose systems have failed or are non existent. This is a business that is propped up by a loyal clientele of Nigerians who, desperate for a place to have community, fellowship and a taste of home, are willing to contribute to mediocrity. I've visited this restaurant on three occasions - a weekday, Friday and Saturday. Each time, my experience has been worse than the previous one. I will not be going there again.
Omoruyi Osagiede . 2024-10-19
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The service is terrible and the manager is extremely rude. I’m not the type to leave a bad review for a business cos I own a restaurant myself and I know the effort being put in but the customer service here is horrible. The portion of the food was really small, I complained and the manager almost made me feel stupid. I’ve heard London’s customer service is bad but this is beyond me
fisayo ofeimu . 2024-09-20
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The restaurant is a nice venue and you can see the owner is trying their best.
Kemi Ellis . 2024-09-12
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Came on a Sunday. There was a party in the basement with what appeared to be over 50 guests and loads of customers. It is appalling and extremely unfair on both the customers and the staff that there were only 2 waiters attending to the crowd. Food came 2 hours delayed. Only person was served and the other guest waited another hour. Eventually had to cancel the order as there was no point Customer service is shambolic!!! The 2 waiters were doing their best The management should have ensured there was more staff since they had a party booked.
‘Lade Hephzibah Olugbemi . 2024-07-21
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Lovely evening. Food was out of this world. Will definitely return
Nicola Davies . 2024-07-19
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Although the food took a while to be served, when it arrived it was presentable and delicious. Generally a bit pricey, perhaps, price margin seems to align with that of Enish Nigerian Restaurant 🍴.
Francis Babayemi . 2024-06-23
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I get the Abula every time I go, it’s always great. They could put more red stew in to balance out the Gbegiri. The food is very good here the only downside is the drinks service is slow and cleanliness of the toilets.
Vic . 2024-06-19
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Amazing dinner and night out. Friendly staff and amazing DJ!
Ana Bernardo . 2024-05-29
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Terrible and slow service, with 1hr+ wait for food. so many flies in restaurant which indicates poor hygiene. Do not eat here. If I could give it 0/5 I would. It’s
Natasha Fashoro . 2024-05-28
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I think i would have to visit this restaurant again during the daytime just so I can see what it's like and have a different view. In the meantime, though, I visited here night time and it was quite packed with people. The DJ was ok. The staff I must say seemed to be in a planet of their own. I was disappointed that they didn't have almost all the cocktails I selected on the menu.
Toyin . 2024-05-22
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Beautiful atmosphere, very good dance music 🎶, am giving 3 stars because the grillfish l ordered was too salty for a restaurant standard.
shosho oye . 2024-05-15
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The atmosphere was good and welcoming. The music was too loud for the restaurant
MOSUN ADEBANJO . 2024-05-05
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Dodgy online booking system! I booked a table for four people using their online booking system on their website(photo attached). I was asked to pay a deposit of £30, which I did. When we attended the restaurant and ate our meal, I told them £30 had to be subtracted from the bill. To verify this, I also showed the waitress the confirmation email I received after paying the deposit(photo attached). The waitress was unsure so she called the manager (who wasn’t at the restaurant). The manager then requested I send her a snapshot to show this amount was debited from my bank(photo attached). After she checked this, the manager then informed the waitress that she didn’t receive the payment. She stated that her business partner first takes their share of the profits before she receives her portion. She didn’t receive a deposit of £30 in her account. The manager then asked me to pass my contact details to the waitress. I was told I would be informed when my refund was ready. Up to now I haven’t been contacted or received my £30 back. The deposit was paid on January 3rd and we attended the restaurant on February 4th. This is unprofessional and unacceptable. Other people could make the mistake of booking a table online, paying a deposit and not getting the deposit subtracted from their bill, meaning they have lost their money. To avoid losing customers, you should remove the booking link from your website.
Georgia S. . 2024-04-29
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We visited the restaurant recently and I ordered 2 portions of Suya, which was a complete waste of money, as they come very expensive. The meat was extreamly burnt and after few bites, I had to abandon it. We also had fish which was ordered by the host, I did not feel any wow factor about it. I think it's best to change your chefs, because it never used to be like that in the past. Their food has become highly overpriced. We did not enjoy the DJ's way of introducing the music.
LaFunky Akins . 2024-04-26
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The food is delicious, the price is very good. The atmosphere is pretty good.
Olu Akinwunmi . 2024-02-10
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Best fish, dodo and yam I have tasted so far in London 👏👏👏👏
Bukola Ogunade . 2024-02-10
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Good food. Really liked their Chapman
debakins2 . 2024-01-23
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We went here for dinner and ordered half jollof rice- half fried rice with assorted meat for £24 and lamb suyafor £18. Both rice is on the cup size separately with 2/3 PIECES of MEAT and another cup of HALF size assorted meat including tripe(very chewy), pork skin and a pig tail without bone(I think). The lamb suya is like a baby portions of lamb with again- few pieces of meat and lots of pieces of BONES as a "meat". The lamb was very chewy. It was very disappointing. I took it home and mix all the "assorted meats" to re-cook and soften them. 😫😩 The quality of food and the value for money isn't right.
C K . 2024-01-11
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Food was amazing. Decor was really nice. The music though was too loud. Its a restaurant.
Yele Olatunbosun . 2024-01-03
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Nkwobi was nice, rice was ok. Wont recommend the sea food okro which is supposed to be the top dish.
Adeniyi Gboyega . 2023-12-31
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Spent almost £200 bit didn't get quality for the money. The starter of puff puff was completely burnt and there was no apology whatsoever to that effect. The nkwobi and asun was ok though it could be better. The jollof rice was ok but the sea food okro was totally terrible. Whooping £40 for sea food okro and it tasted completely stale. The fish was still as cold as ice. No apologies despite complaints and expressions. Was my first time there but I wouldn't recommend at all.
Odunayo Abodunrin . 2023-12-31
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Completely avoid the Lamb Suya. Full of bones and a waste of £15.99. No moi-moi No Chicken spring rolls No small chops due to lack of puff-puff I am disappointed 😞
Bode Olaibi . 2023-11-29
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Nice place for an evening out, food& service were brilliant.
Albert Dare . 2023-11-26
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Because the Abula and the fried rice were done so well, it's a 5 star for me. But I thought service could be faster. We were told we could not place orders with the waiter but could only order via their online menu. Mind you, there is no free WiFi in store. If I had not come in with family who had data, I don't know if I would have got service. I am a tourist so had no mobile data then. I couldn't stop wondering why they decided to go for that colour of velvet chairs though.
M. Shomade . 2023-11-24
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While the food was delicious, and the waitress helpful,the ordering process was long and laborious. You order via the QR code on the tables and if you needed more food/ drink during the course of the meal, you still have to engage with the code. Thought the items were overpriced.
Shade O. . 2023-11-21
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First order of one cocktail and one small portion of tozo suya taste nice although very expensive at £30.99. Second order I ordered another cocktail with the small chops for £15 where the dish arrived with the missing wings which they substituted with a dry meatless chicken leg without any notice. I did raise the issue with the substitute twice but nothing came of it. I spent £70 in total and as you can imagine left unsatisfied. If you don't have something on your menu inform the customers before requesting payment and ask if the substitution is okay please do not decide for me without any communication.
Chan . 2023-11-10
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The place is terrible when it comes to ordering food, the app is not straightforward at all. You waste half the time faffing around with the app. Furthermore the food came it was horrible, I ordered vegetables stew, it was black and cooked a month ago. The staff are rude as well, one will be attending to four table at the same time. This is my third experience in this restaurant, I won't be back. Disappointed. ☹️
Antonia A . 2023-10-29
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Cool African restaurant in Erith, London.
Olawale Jagunmolu . 2023-10-24
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One of the best in Erith and at a great location too for a night out
Godwin Benin . 2023-10-24
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Food presentation was top notch and it tastes as good as it looks. Staff were nice and friendly, would definitely be returning
Ajibola Okubanjo . 2023-09-30
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As soon as the OWNERV disappears EVERYTHING goes down hill. Fast! September 22nd 2023, 2x jollof orders, 1 Remy shot, 2 soft drinks ordered my jollof rice was fine but the beef was HARD, HARD! Could not even cut through with the knife. The bartender said she changed it herself ( not hygenic) and put another softer piece in the same bowl. Returned with another piece of HARD BEEF and refused to exchange it saying ,vthe Manager is not there. Each time I order MEAT from here , there's an issues with it being under cooked and hard. In the past, the owner was happy to fix any issue. The minute he isn't around, it's hell on earth here. Very disappointing! The owner doesn't need to micro manage for good service to be given. He needs to overturn this staff until excellent service can be provided. Terrible service!
Pretty Woman London . 2023-09-22
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Nice hangout but the staff should improve on helping guest with using the menu app .
Vincent Folarin . 2023-09-16
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Visited for a work colleagues birthday had the opportunity to try various African dishes food was delicious appetising and well presented spent the time in the VIP Area lower floor decor was fabulous service excellent staff approachable and attentive
Mrs SM Graham-Martin . 2023-09-07
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I really loved this Restaurant. Food was delicious and kept coming. Service was brilliant, music was to my taste. I just didn't like that I could take leftovers home. I will go there again with friends and family
Caroline . 2023-09-07
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Horrendous!!! Who tf makes native rice with Basmati? Tastes more like rice and palm oil with pieces of fish. Let's not even talk about how little it is, not that it made any difference as the taste was terrible for £36??? You people are wicked. Moving to the abula: Goat meat stew had fish bone in it! The stew was definitely a fish stew because it tasted like it. Bottom line? Terrible taste. The amala was not properly wrapped and the cling film melted so the amala was literally open. I've ordered here quite a lot since 2021 and I must say they used to be better but I don't know if their staff were changed this year because this is the sixth time I'm ordering this year and it's been terrible. Usually I call them to complain but it's gotten too much for such expensive food and you sell trash. Can't believe I even paid almost £10 for service fee and delivery. Never again!!!
Tayo S . 2023-09-03
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We met up for a school reunion so it was nice to hang out with old friends. Service was atrocious. The fish orders arrived reasonably quickly which is probably the star attraction. All other meals trickled in ever so slowly and my order was delivered a whopping 3 hours later. Worse still, the food was average or less after the long wait. The atmosphere was ok but no background music to help boost the ambiance until the team was reminded. Truly a 1 star experience for a not so cheap Restaurant
Binta . 2023-08-28
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The food and presentation was good but it took a long to arrive and we only ordered for 4 people, really simple dishes like jollof which shouldn’t have taken that long but still did. kinda ruined my experience
Habibat Ayodele . 2023-08-02
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The ambiance is delightful, and their food is exceptionally delicious. I was pleasantly surprised to discover that they offer in-house food delivery.
Bezaleel Solutions . 2023-08-01
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Food: I would have given the food a 5 star because it tasted really good but the portions were too small and they were overpriced. Imagine peppered ponmo for £18 very small portion, all the prices were outrageous. ,£30 for regular grilled fish with 4 piece of yam and plantain. Service: the waiter was friendly. A 4star for her but not for the entire experience. She served as both the receptionist, waiter and cleaning personnel The work load was evidently too much for her. It’s terrible that the management made one person do all of that work and only one Chef was on duty. Wait time: we got a table for 14 people wait time for food was too long. We waited over three hours for simple meals and some of us had to switch to takeaway. It’s really unfair They should work more on getting chefs to meet up with demand Atmosphere: the atmosphere is okay Though the toilet could be better, at least for the price they charge
Oluwatosin Aduralere . 2023-07-31
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The food tasted heavenly and the service was great too. Effortless ordering from your table.
Adebusola Adeyemi . 2023-07-30
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Very 9ja food, reasonably priced. Excellent service!.
Anthony S . 2023-07-25
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Live music 🎶 and the food was nice. I will definitely recommend it.
Kola Oba . 2023-07-16
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I was sold a food that smells as good as bad and it was so tasteless, big regret, I don’t advise this service to anyone
Quadri Atolagbe . 2023-07-12
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Rubbish service, the staffs allocate seats based on faces of who they know. We literally had to beg for everything including cutleries. Their food is very untasty, the cooking area is dirty,one of the staff accidentally left the kitchen open and I was filled with disgust. Never ever going back again, total waste of time and money.
Stella Roland . 2023-07-11
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Nice place to chill and experience the Nigerian Afro groove.
Kelvin Okonma . 2023-07-09
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Came in to celebrate my aunt's birthday, no information on how long you can have a table when we booked, only for them to start asking us to leave as soon as some of us just finished eating and ruin her day. The food was all rubbish, there was a fly in the fish we order, the isewu was so watery and had too much sodium in it, and the Asaro was so salty, lose, only for us to cancel some of our guests that were still on their way to the venue due to them coming to ask for their table before we finished eating. It was so embarrassing, we were so disappointed in them. We celebrated her birthday last year at the same venue and had fun hence the reason we came back. We are not happy with the treatment we got from them, going there was a waste of money, will not be going back or recommending there to anyone.
Juliet Odaro . 2023-07-07
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Enjoyed the food, loved the place. Fun atmosphere 👍
Adebayo Sotunde . 2023-06-22
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The Whitehart restaurant in Erith, London, proved to be an absolute delight. From the moment I stepped in, I was enveloped by the vibrant and lively atmosphere that permeated the entire establishment. It happened to be my first visit to London, and I had the pleasure of attending my friend's birthday celebration at this wonderful venue. The ceremony took place in the underground hall, which boasted a cozy yet spacious setting, perfect for our gathering of around 50 people. The occasion was marked by a delectable buffet, showcasing an array of Nigerian delicacies that truly tantalized the taste buds. The spread included an assortment of mouthwatering dishes such as pounded yam served with egusi and vegetable soup, porridge, flavorful fried rice, aromatic jollof rice, traditional ofada rice complemented by ayamtse sauce, and a delightful selection of perfectly prepared fried fish, beef, and chicken. To complement the culinary delights, a variety of refreshing drinks were available, including water, fruit juice, wine, and the ever-popular maltina. Each bite of the scrumptious food left me craving for more, and even the following day, the memory of those delectable flavors lingered, evoking a longing for another feast at the Whitehart restaurant. As evening fell, the upper chamber of the establishment transformed into a captivating restaurant ambiance. However, as the night progressed, a remarkable metamorphosis occurred, turning the space into an energetic club that was a magnet for those seeking a lively nightlife experience. The crowd that graced the venue, predominantly composed of Africans, particularly Nigerians, added an extra layer of authenticity to the festivities. The DJ took center stage, skillfully blending the latest Nigerian hits with beloved classics, igniting an atmosphere of unbridled joy and merriment. People danced with abandon, fully immersing themselves in the infectious rhythms. Witnessing this transition left me surprised, as the Whitehart restaurant effortlessly transitioned from a sophisticated dining locale to an electric nightlife destination. Overall, celebrating with my friend at the Whitehart restaurant was an extraordinary experience. From the welcoming ambiance to the scrumptious Nigerian meals, every aspect of my visit was filled with delight. I cherished the opportunity to partake in the festivities, savoring the delectable cuisine and enjoying the company of friends. The memories created during my time at the Whitehart restaurant will forever hold a special place in my heart, reminding me of the unforgettable moments and the truly remarkable atmosphere that made this celebration truly remarkable.
Oluwaseyitan Olatunji . 2023-06-18
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and I eat out alot with or without the kids so sometimes we have to take our leftovers home. We have never been charged for the bowl - until today. This is a recent charge as it wasn't there last year. Finally, the baby changing facilities are non existent. I literally had to sit on the toilet to change my baby. It was unhygienic and very hard to do. What happened to putting a baby changing station in the toilet? All in all, the food is great but the mgt team need to understand that without good service, they will loose customers bit by bit. I used to sing their praises to anyone who would listen but I don't think I will do so anymore neither will I be very quick to return ( that's if I come back).
Thinking Outloud . 2023-06-18
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Extremely overpriced unfortunately, £30 for a bottle of Barefoot rosè.
Treedah Freedah . 2023-06-17
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This place needs to have a food safety inspection. I was very disappointed to have come here to eat last week, paid good money and the area was full of flies. That is not acceptable. Whitehart, please sort this ASAP. It’s very unfair. Although the food was nice just to be fair. But the flies were unacceptable. ****Well clearly your fly catcher is not working as there were several flies not just one **** sort it out simple***
Y A . 2023-06-16
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Terrible service, below average food. Never again.
Ed . 2023-06-05
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I came here for a post-wedding party. The bride had issues regarding her deposit and seating. The restaurant said that some of the deposit would go towards the bill, it didn’t! There was a funny way of ordering where you had to order online and then pay at the til. My meal took two hours to arrive and it was simple meal of jellof rice and chicken, which others had ordered and it arrived in 20 minutes. The staff were a bit clueless but I could see they were trying their best. The food actually tasted quite good, however given the price, I think a bigger portion of meat would be a reasonable ask. Just disappointed by the money spent and disappointed that the bride was basically robbed on what was supposed to be her special day. This place needs to be checked out by trading standards, as it seems by the other reviews have had issues with the deposit!
guavamutt . 2023-06-03
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Had an absolutely atrocious time at this restaurant immediately after our registry wedding. We paid a £100 deposit for the reservation fee after making enquires and informing the restaurant if they would be able to cater to our group from 12:30. We had already paid the deposit before they came back with awful stories about how good would not be served until 2:30. I was very angry as was my husband, on arrival people were expected to pay for their meals and provide a name to make service smoother and swifter. Meals came out in really unorganised fashion with some guests waiting up to 2 hours for their main meals to arrive. At the end of the meal they informed us that the £100 would not be refunded because we had more than 20 guest (24 to be precise) and they needed to cancel another booking of 20 because we had 4 more or so guests. I was decanted and embarrassed to have my wedding day ruined by this establishment with very nonchalant attitude from the staff. Guests were given non vegetarian meals requiring their whole meals to be made again. Dishes were not cleared. Really poor and diabolical experience received especially considering we were not informed why the deposit was not given back as it was not taken off the meal. Please steer clear of this restaurant especially if you are a big group
Tara Alade . 2023-06-03
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Nice for relaxing and chilling with family and friends 😀😀, very cool
Anujofaith Babatunde . 2023-05-29
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Food was good but delayed service, waited for over an hour to be served.
MLF030472 MLF0372 . 2023-05-28
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Atmosphere is great as in nice and clean too, imagine I ordered grill fish and what they brought was looking like boiled fish even with the smell. When I complained imagine someone indirectly telling you to shut up or else he will walk away from you, for me is lack of customer service. Therefore, Atmosphere 5*, Food 3* and customer service 1*
HOT Quality . 2023-05-20
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The place was great!! The food was delicious The atmosphere was electric
Florence Olokun-ola . 2023-05-16
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The surrounding area is cleaned and neat, the atmosphere wasn’t relaxing. The music wasn’t excellent for the day because it’s was prerecorded and it’s was started still about 11:00pm when the shop will be closing at 12:30am - so it’s was boring. The customer service was bad because food and drinks was delay for over 40mins or more; The food wasn't really nice. Because we complained about the serviced, to the owner so he avoided to serve us - the food need to improve in taste, music should be on in time and more staff on the ground.
Sena Oriku . 2023-05-15
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Food was excellent, clean relaxed atmosphere and a good service 👌
Sarah Ekpagha . 2023-04-29
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I had my 45th birthday in this beautiful place a few weeks ago. It was fab! The venue is really beautiful creating a great atmosphere for get together. The ladies were great, thanks to Esther, Janet and others,service was top notch 💓
Temi Olufemi-senbore . 2023-04-02
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Could be too packed sometimes. Food is good but music a tad bit too loud
Augustine A. Domingo . 2023-03-29
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If you are looking for a Nigerian restaurant to relax in, this is it for sure. Nice ambiance, courteous staff and very tasty meals
Edward Okonkwo . 2023-03-26
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This restaurant has a very nice ambience and offers the majority of food expected for a Nigerian restaurant. The staff were polite and helpful and food was delicious and came quick. The only downside was the damp smell in the VIP room downstairs. Free parking available at Morrisons for 3 hrs. Street parking also if its a weekend. I will visit again
Rich Rita . 2023-03-26
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Came here for the second time because I wanted my hubby to experience it. This time around, the food was good like last time. The only problem was that the portion was too small. For crying out loud, please serve me a descent and full bowl food and charge me for it. How can you serve Nkwobi in that tiny bowl and expect me to come back for more. I could pay £15 for an adult size of my favourite meal and enjoy it not £7.99 for a tiny bit that doesn't satisfy my hunger. Also, you need to limit birthday parties on your busiest nights like Saturdays, when 40 guests have taken all the tables on Saturday night, there's no seat for a group of 4 or even couples on a date. I hope you read these reviews and make changes. Otherwise, we will go somewhere else next time.
Ms FYF . 2023-03-26
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I came here on Saturday night and ordered starter (small Chop) and their fish. The starter took 1hr and fish took over 2hrs. The lady( Esther)that served us was just walking pass us no acknowledgement. I also asked other servers were our meal was, all we got was its coming. It was a poor customer services. Be ready to wait for over 2hrs for a fish. Even the others that came after us got their fish before us. When Esther eventually brought our fish, there was no apology at all. Note; Friday and Saturday night there is a Dj on site.
Ronnie Diran . 2023-03-26
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Love it! Good music nice and very decent furnishings all round. Good quality food just love it
Olu Femi . 2023-03-19
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Good ambience, I also enjoyed my meal, though it took long to get ready
Eziafa Azuh . 2023-03-15
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Atmosphere great, service slow.
Maxwell Labi . 2023-03-11
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Thanks for being so professional Rachel. You deserve a 5star. YOU ATE THE BEST 👌. My Pinacolada was top notch 👌
Nik Elo . 2023-03-10
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I had my birthday party here and booked the private room after a friend had recommended this place to me. The room and venue I cannot fault it was absolutely gorgeous and I didn’t need to do much decorations. Some of the food on the set menu was not served on the day and my guests were complaining but the food that we did receive was ok although a little too spicy and we spent over a grand on drinks. My only problem is that they say you need a £50 refundable deposit on top of the £350 you need to hire the private room. Well 4 month later and still we haven’t received our deposit back. We followed their rules and left the venue on time and nothing was damaged. When we called several times they said the manager will call us back, and then the finance team will refund the deposit. Leave your details, leave your account number we will get it sorted…. This went on for 3 months and in the end we’ve just given up. Don’t say it’s a refundable deposit if it’s not. Other businesses don’t behave like this, it’s just a shame this is how our people do business. Definitely won’t be booking again with them or recommending. Highly disappointed.
Dee . 2023-03-09
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Only I really don't like the service where you are almost die of hunger before you were served, I mean it took ages to be served and requested an attendant to provide tooth pick but never turn up. Over all, I I enjoyed the meal, pounded yam with bitter leaf soup in a bubbling environment. Bravo.
alex salami . 2023-02-20
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Lovely place for relaxing and grooving on weekend nights, good food, great music on weekend nights.
Kunmi Abiala . 2023-02-09
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Lovely space and beautiful. However, the food was not nice and was cold. The service is actually OK and they do cater to your need but the food is not great.
Stella Shakhun . 2023-02-05
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I phoned to pre book a table as I was meeting up with a friend from Australia who I haven’t seen in 10 years. Upon arrival, We were shown a table, sat and ordered our food. While in the middle of having the starters , one of the staff came to move us to another seat and seeing other people touching our plates of foods actually made me lose appetite. The main food (Abula) took over 1 hour to arrive, unnecessarily too spicy and me and my friend being Nigerians couldn’t even handle the spice now imagine non-Nigerian eating the food.. the customer service was awful, you ask the waiter for help and they would return like 15-30 minutes later.. I love Afro beats but yo, the music was just too loud for people to have conversations over meal as you can barely hear each other. Overall, it’s a terrible experience..
Dami Saint . 2023-02-04
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Went to mainly dance but the food was good, great crowd and the DJ was the best. Overall I would go back there sooner than I think.....
Nkiruka Onyido . 2023-02-04
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Food and stuffs are just unnecessarily expensive here 😏
Michael Suberu . 2023-02-01
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Really nice food and but EXTREMLY poor service. We have been waiting 2 hours for our dinner to be served even tho place wasn't full. We literally had to ask for every single thing - spoon, glasses etc. Kids enjoyed their jellof rice but when we asked for jug of cold water we received warm one! Seriously?
Malgorzata Polakiewicz . 2023-01-29
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Parking is a nightmare, and service for some food orders takes almost forever. Overpriced.
Ehis AdAmu . 2023-01-27
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Terrible service...no one to even sit us. Decor gives living room vibes. I've not tasted the food so maybe there's hope.
Mskemo . 2023-01-27
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Food was great but took a long time to arrive. I guess they were short staffed. Also great work on changing the furniture and ambience. i forgot my phone after a meal and the kind waitresses kept my phone for me till i called about it. Many thanks
bankole dada . 2023-01-27
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I was referred by a friend and read the review online and I decided to try it out. The reception was so warm nice. The place was beautiful. The lady who attended to us (Tope) was so friendly and calm. She told us food would be ready in 30 minutes and it was actually ready. The Efo Riro and P.yam was on point. The chicken suya was also very dope. Will definitely visit this place again.
Damilola Ekundayo . 2023-01-23
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Booking of their VIP This restaurant is a scam! They will collect your money, confirm your date for their VIP is booked then call you 4 days later with stories that the date you booked is already booked and try to move you to another date (which they originally said was booked and paid for and claim that the staff who took the booking is new). Guys bear in mind invites have been sent out for the event and they do this leaving you in a difficult situation 3 weeks before the date of your event. Never seen such business operate in such manner and also you pay £500 just to book the VIP which doesn’t come with food or drinks and charge your guest £40 per person! With all this they still go ahead and mess you up! White Hart Restaurant in Erith your ways of doing business is flawed and I believe it is operated by greed! You need to do better or your business such as it is will collapse because of poor standards! People be warned before you consider this Restaurant for your event!!!
Isha Dura-Ray . 2023-01-19
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I loved the ambience of the restaurant. Mature, wide variety menu, really tasty meals. The rest rooms were remarkable clean. The suya is a must.
Obiku Ewhrudjakpor . 2023-01-18
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I was visiting the UK and my aunt took me for a Nigerian food tasting. The setting was so beautiful, they serve all the Naija foods. It tastes really really good! You can order online and also order while in the restaurant on their website. It takes 15-30mins to get ready. I would love to visit again.
Opssyangel . 2023-01-07
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Never one to give negative reviews for small businesses online but after today’s experience, had to rethink it. If I can give negative ratings I would. Sometimes you just wish customer service would be better. Came in with a guest and ordered 3 items: spring rolls, lamb suya and croaker fish. The time between the spring rolls and lamb suya took over 15mins - one would have expected it to come together as a starter and fish took over 1hr 15mins - 1hr 30mins to cook. Why? When the fish came - we had ordered large fish through the app with the view to share - only to be told it was regular that was available. Would have ordered again but the thought of waiting another hour or more put me off. Waitress saw my dissatisfaction and refused to make eye contact after that. She said she would go and check for us why there was discrepancy - she never returned. I had to go to the bar area to check. Didn’t realise Friday night was music / club night - DJ turned up the music making conversations difficult.
Fola Oyeleye . 2023-01-06
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Despite ordering ahead, the food still too hours (you didn't read that wrong) hours to turn up! We were 6 on a table and every order turned up hours later, including white rice and stew! When the food did turn up, it was pretty good but the service needs to drastically improve! I hate to leave a bad review but this restaurant didn't live up to expectations. I do hope something is done about the service
Jason Onyema . 2022-12-19
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Nice place to hangout and unwind. Good music and food.
Eugene Ogbebor . 2022-12-09
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Very rude people the owner got my order wrong and when I called he hung up the phone on me! And the nonentity of a woman behind the till needs to go back to school to learn how to count money! Mumu of life! Over priced food and it’s nothing special! Abeg don’t waste your time and money here
Nim Idris . 2022-12-04
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Lovely place, great service and the Staffs are excellent.
Daniel . 2022-11-21
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Lovely food, nicely seasoned and spiced. The Chapman here is also very nice.
Lloyd AG . 2022-11-19
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Lovely place located across from Riverside Shopping Centre. Nicely decorated. Staff was pleasant and the food was okay. Great place for dining inside and perhaps a dinner date.
King Emanuel Felton . 2022-11-05
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First time visiting. I had a great time. Went for a friends birthday and the vibes was good. Restaurant was packed and I believe they were hosting a birthday downstairs also. Ordered food and drink from their QR code which was easy. Food took a while to come but this was to be expected given the amount of people there. Staff were friendly and always willing to help. Food was nice and tasty. Along with my main meal, I also ordered asun and suya..good sized portions for the table, just enough spice as well. Will definitely be coming back
Romane P (Mane) . 2022-10-23
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One hour wait for some soup !! Take away. Ridiculous.
Mark Henderson . 2022-10-01
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Very tasty. Negotiating the app was a little tricky but don’t let that put you off.
Ben Craster . 2022-09-18
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Nice place.Food took ages to come. Those girls serving are horrible.. they need to be thought how to behave in such an environment,not laughing at customers when the come in or while they’re leaving.
Angela Dike . 2022-09-03
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It was a very nice place to eat, I had my meal same way I liked it serve. Nice one
Victoria Sunday Sunday . 2022-08-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2348 Opinions
Very polite staff, great service. So glad Ellie is back, she will keep this place going with a smile and will hopefully get the punters back. She's loved by all and was sorely missed
77 Opinions
The reception on arrival was warm & very welcoming. The service was spot on, time to settle, order drinks & then choosing/ordering food. The carvery was the best I have experienced in a long time. Good choice of meats(3), with Salmon/Veggie alternative. The vegetables were very good &, surprisingly the roast potatoes that most Sunday lunch offerings always get wrong. Starter choices were good & I would highly recommend the squid. Choice of sweets was decent, although the first two courses were more than enough for me. Only downside was that the ale was limited to bottles of Doombar.
40 Opinions
This has been my local kebab shop for years. The kebabs are always decent here and taste great. The staff are very friendly too, highly recommend