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4.0

Based on 44 opinions finded in 1 websites

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Nº 194 in 359 in Blackburn with Darwen

Nº 27 of 49 British in Blackburn with Darwen

CUSTOMERS TALK ABOUT DISHES WITH..beautiful
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OpinionsNoteTripAdvisor444.0

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Hotel was nice staff friendly and helpful, The room was ok if a little dated some of the bed lights were not working the tv reception was poor. Big clean double bed big bath and shower decent quality towels are provided. Breakfast not sure if they were short staffed no spare tables available to sit at had to ask for the only table to be set coffe available but has to order tea toast and cereal was help yourself But the table still wasn’t set. Two other couples who came in after us were served before us. It was just disjointed the breakfast when it can was hit and plenty full. Now then the tea issue I love my tea in the morning but twice I was told the milk wasn’t off I have never had tea with milk bits floating on the top that to me is unfressh milk but was told it’s because of the full fat milk. Now I’ve been a tea drinker since I was 4 and never had tea like it. But don’t let this put you off as I was a nice hotel if a lack of staff at times Thanks for a nice stay

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Roy R . 2024-09-08

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A hidden gem that is for sure. Yes the rooms and parts of the hotel are maybe outdated but also full of character. I had a double room which was huge and comfortable. I had a 3 course meal in the restaurant for £25 as a resident; (£35 for non residents). I would quite happily have paid 3 or 4 times that as the food was as good as anything I have eaten anywhere. I would recommend the chicken and sausage pate as it is the best I have ever tasted. Service throughout my stay has been nothing short of excellent and a special shout out to Blake, who is a perfect host and ambassador for this fine establishment. Wish I lived nearer as I really was very impressed.

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Kensemple . 2023-02-14

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Whitehall has been a family venue for many many years! NYE, was my wedding day and I can honestly say from start to finish the organisation, staff helpfulness, staff commitment to everyone involved, the food was 10/10, the atmosphere and everything! Nothing was too much. I would always highly recommend this place anyway but after my wedding I recommend it even more!!! Thank you Neil and your team! XxxX

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JK18 . 2023-01-05

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We have had to re-schedule our wedding now for the 4th time due to Covid.. But the whole team at the hotel have been nothing but totally flexible and supportive in helping us change our dates and making the process as stress free as possible. We fell in love with the place when we first saw it but with all the extra help and support they've given us we are so glad we picked The Whitehall Hotel for our special day.

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Peter H . 2021-02-23

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So Saturday 11th July was the first time I’ve been out to anywhere that sells alcohol since the re opening of bars/hotels etc. Turned up to be welcomed by the manager who took my temperature etc then showed me to my seat, I was sat miles away from anyone so me and my friend was very happy and felt safe at this very anxious worrying time. The staff had PPE and kept their distance in-between serving us also, very friendly staff. Will be returning! 👌

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Poppy H . 2020-07-13

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We had our Xmas meal Here with our family and friends at great cost to us and unlike previous visits it was poor in every way.. The service was excellent however the food was terrible and kids portions were the same as the adults?? Their We're No roast potatoes and the veg was something processed and flat packed in a square format??? tasted weird and was unsure on what it was to be honest,this was just not what we expected and certainly not a traditional roast you would expect elsewhere for Fraction of the price!! It Wasn't particularly warm and wasn't like the ones we have had in the past from here. To sum our experience... it was expensive, cold and had better meals from a convenience meal from tesco to be fair. On this festive occasion was not up to scratch I'm afraid, so for this reason it deserves a review. Sorry if it sounds harsh but was not what we expect for the money we paid for and Will be thinking we're to go in future but it won't be here I'm afraid to tell you.

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Lee C . 2020-02-04

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Visited today and service, staff and most importantly the afternoon tea was lovely. It was nice to have several types of sandwiches and not over faced by big lumps of cake. My only criticism was the coffee was very weak hence 4 stars. I believe you can ring the hotel directly to get the deal and I definitely will be!

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Tonyrosenalex . 2020-01-26

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My mother and I visited here for an afternoon tea, which did not disappoint. My mother and I combined go to a lot of afternoon teas and this occasion was up there with the best of them. First and foremost the service was excellent, staff were regular in and out of the tea room, but not overpowering. When we needed something, nothing was too much trouble and the staff remembered and took the time to check in regularly to check that we were enjoying the food and if we needed top ups, etc. The sandwiches were perfect, simple but very well executed. The scones were home-made as was the cream and the jam. 10/10. The top tier of small cakes probably do with a rethink, however we ate every single one of them so they cannot have been bad :) We will be visiting again, but with different people this time. See you all again soon! KH.

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cyrusbean . 2020-01-26

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I’ve only ever stayed in 2 hotels in Darwen and the only reason I stayed in the first one is because I hadn’t found The Whitehall hotel yet! The staff are amazing and so friendly and always welcoming and accommodating! Breakfast is amazing... you can literally ask for anything you like, can’t ask for anything better that! Dinners are just as amazing, the menu changes frequently and provides a small but great variety of meals! During December, the menu had a Turkey dinner with all the trimmings and when I made a comment about Yorkshire puddings, even though they weren’t apart of ‘all the trimmings’ the chef made some for me!! 😍 Rooms are comfortable and spacious.... providing all the facilities that anyone would require! From speaking to others, I know The Whitehall has long standing customers of over 14 years! And that’s no surprise to me! Unfortunately, I only stay at the hotel for work so never get to explore as much as I would like but even if I was choosing a hotel for personal stays I would still choose The Whitehall. Great staff, great rooms and great food.... which obviously means a great hotel!

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melissasA8093KZ . 2020-01-02

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Yesterday our daughters wedding was held at this hotel. Firstly I would like to say my husband and I have stayed here before when visiting our daughter so were confident that the services would be perfect. The wedding day from start to finish was the most magical experience, Dave , Anita and their fantastic team looked after us (bridal party) from arrival on Saturday, for the wedding on Sunday until we departed today (Monday) at lunchtime. Food was delicious, plentiful, hot and served properly. Rooms were comfortable and housekeeping excellent. So thanks again Dave, Anita and your fabulous team. See you soon.

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Carole B . 2019-12-23

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Excellent venue,beautifully decorated with a cosy xmas feel. Food excellent and the D.J..... what a party! He also did a set on the guitar. We danced all night and I mean all night. Highly recommend this venue.

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Kate E . 2019-12-16

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I recently attended a fork buffet (part of the Whitehall Hotel's funeral menu). The relative who booked the buffet contacted the guests after the buffet and ALL the guests said they had not enjoyed the food provided and the tea/coffee was lukewarm when they arrived (punctually). One guest was asked, by the relative who'd booked the buffet, to take home some left over sandwiches for her grandchildren which she did but, when she got home, she put the sandwiches in the bin. The scones, jam & cream and the fish goujons were OK but the sandwiches and potato wedges (dry and chewy and didn't look like potato wedges at all) were awful. I would not recommend Whitehall Hotel for a funeral buffet.

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Nichola B . 2019-11-20

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I booked afternoon tea for myself and my partner on a rare child free Saturday afternoon. On arrival the gentleman on reception was extremely polite and helpful and showed us to our table table. To say we were underwhelmed is an understatement. Admittedly we were probably one of the last bookings of the day (3:30pm) but I would still expect the same attention to detail as the first days booking. We were sat amongst uncleared tables, food strewn across the floor and some cleaning products left on other tables. Don’t get me wrong the food was extremely good, the service very attentive, it is simply the environment! Dirty, unhygienic and outdated! The chairs and other furniture have seen better days and are worn and splitting, the serving hatch to the kitchen was left open (even though not being used at all) showing a pile of pots/pans and an essence of disinfectant wafting through. Being honest I feel pretty let down and this isn’t what I’d expected at all. Even the entrance to the hotel was littered with old cigarette ends. My advice would be to travel to a different venue if possible, a total letdown.

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jonathanw959 . 2019-09-23

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Friends of ours recommended this restaurant and raved about it it... finally we went....! Wow.... ! I can’t say enough about it, honestly it was excellent... amazing food at great prices in a wow setting. The staff were lovely. It is now our ‘go to’venue....

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keira s . 2019-09-01

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stayed overnight on a recent visit to Darwen, staff were really pleasant and helpful, rooms were spacious, clean and very in keeping with the period of the house, breakfast was very reasonable and filling, have added it to our list of 'to do again' places

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Mark H . 2019-08-06

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Just attended a wedding here and have to say, it was the worst experience ever, I felt embarrassed for the happy couple. The place looks in need of renovating, rotten wooden skirting boards attempted to be hidden by the ‘net’ curtains. Couldn’t fault the staff they were lovely. However, people were suffering hypothermia in the function room as the ‘smokers’ were permitted to use the fire door to go outside to smoke, leaving the door permanently open on a perishingly cold night...not ideal. They have 2 bars in 2 different rooms, however if you wanted a draught beer you could only get it in the lounge bar and if you wanted a soft drink you then had to walk to the function room to purchase it, a brilliant concept it you are wearing a Fitbit. Finally, they are in need of bringing themselves up to date with technology, how many places do you go to now a days where you can pay for drinks on your card? Not here, cash only, which snookered several guests as they had spent quite a lot on taxi fares to get to the place in the expectancy that they would be able to pay for drinks on their card. I wouldn’t say avoid this place, I would say to the hotel these issues need to be addressed and then perhaps it would get a better rating.

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TracyL69 . 2019-05-06

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I challenge you to find a local restaurant serving food as incredible as this. Nine meals, 5 different dishes, all absolutely incredible. The lamb was the best I have ever eaten. First class.

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Stuartisan . 2019-01-17

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Served in a small annex room. Prosecco on arrival included. No-one was behind the bar in the annex, however the staff were attentive & this wasn’t a problem- which was important as they also had a large wedding taking place at the same time.

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JEM3333 . 2018-12-22

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Well what can I say, this place would be getting a minus star if that was an option, the one and only good thing about this place which I am convinced is twinned with faulty towers, was the excellent chef.

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sauce31 . 2018-11-06

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Visited for a friends wedding. Lovely location and grounds. Plenty of seating inside and outside of the venue. The food was lovely and all the chairs dressed nicely for the venue. Bar prices reasonable. Plenty of parking available.

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Anita_Shutt . 2018-06-04

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Had a superb time at my nieces wedding .accommodation, food excellent .Dave the manager and his staff were brilliant nothing was too much trouble. Highly recommend it.had a brilliant weekend.

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sueeddlrston45 . 2018-05-22

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We had a meal at the hotel, braising steak so tender it melted in your mouth. Partner had fish and chips, fish was large and lovely and white inside, chef did us proud. Drinks reasonable

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Ethanhoward1 . 2018-04-15

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I decided to stay following an episode of 4 in the bed on the TV a few nights earlier. 4 in the bed winners.. Room and breakfast very good.Staff offered excellent service. I actually met the owners wife as we were leaving after breakfast. Excellent value for money

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GRAHAM T . 2018-01-20

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What a major disappointment after a delightful experience 2 years ago. The canapes were stale and the initial welcome underwhelming.

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disgracy . 2018-01-03

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Our choir and guests, totalling 77 people had lunch here today. The meal was excellent, hot and well cooked and the service was first class. Sometimes Xmas meals are a bit of a disappointment, but not here. The suite we used was tastefully decorated and I would have no hesitation in recommending a visit here.

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glenys602 . 2017-12-21

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One great meal, one more average, and two great breakfasts! The chef was very helpful and a pleasure to talk to and his food was very good.

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MM02eden . 2017-07-24

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Me alojé aquí por negocios y no puedo alabar lo suficiente.

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sc0tt060266 . 2017-06-09

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First time visit for afternoon tea and impressed with tasty selection of sandwich's ,cakes & very good coffee.

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Andrew B . 2017-04-02

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Compré un groupon para mi madre para un regalo de Navidad. Ella había intentado reservar hace unas pocas semanas, pero habían dicho que estaban completamente llenos para las próximas dos semanas y volver a llamar. Llamé a ella para hacerle saber el Groupon sería vencer y ella intentado reservar pero me dijeron que ella no podía y llamar a Groupon. Llamé para intentar resolver la situación, pero el propietario Neil era grosero y poco servicial en el teléfono. Llegué a leer algunas de las críticas, no me sorprende ahora en cómo me trataron.

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jogall30 . 2017-03-28

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Visitamos el Whitehall Country Club fir una función familiar este fin de semana y nos pareció excepcionalmente decepcionante. I - junto con casi 60 miembros de mi familia llegaron al lugar (que es precioso. Muy moderno, limpio y bien cuidado) para descubrir que el pequeño bar no tome los pagos con tarjeta. Como Whitehall está bastante lejos del centro de la ciudad, la única opción era recibir reembolso de la zona de recepción a un costo de £2. 50, por lo que comenzó en una muy mala atención.

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Rebecca H . 2017-03-13

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Sólo había té de la tarde, que era una maravillosa creación de sándwiches deliciosos scones, macizos con mermelada y nata, un deliciosos undae', numerosos pequeños pasteles y galletas quebradiza. Todo servido con constante té/café y una sonrisa. Este hotel sin duda sabe cómo tratar a los huéspedes que combina educación, eficiencia y amabilidad, así como excelente comida.

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454juneh . 2017-03-11

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The chef was proud to create modern food, cooked to perfection.We had mushroom stuffed with pate and wrapped in smoked prosciutto, to start. Followed by salmon and watercress pesto. Delicious. We finished with a well presented lemon tart. The whole meal was balanced and good value for money.

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debrafowler . 2016-11-15

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Lovely park ideal for dog walking picnics and sledging in winter. Lots of woodland with paths leading to open spaces and easy access to darwen moola nd.

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Ann T . 2016-08-24

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If there were a 10 star rating this hotel would get my vote. Just returned from a wedding and from start to finish, the service was impeccable. Second to none. The restaurant manager had everything timed to absolute perfection. She even made sure the childrens meals were brought out first. Whilst keeping a check on her waitresses, who's politeness didn't go amiss. They are an asset to the venue. She also took time to make sure Liz & Alans guests were comfortable and in need of anything. She very kindly stepped in when we needed cabs booking. Would most definitely recommend and hope to visit again soon

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Deb B . 2016-07-23

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A lovely hotel tucked away down a residential street. Room had clearly been refurbished to give it a modern feel. Bed comfortable and room clean. Staff were wonderful and so attentive. Food was fab as was the wine selection. Lady on the desk was amazing and couldn't do enough to help us. She is a wonderful asset to the hotel. Thank you so much.

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SueLowndes . 2016-04-11

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Recently attended a function at the Whitehall. We had a great evening, the staff were very good and the resident DJ excellent.

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stejeppo . 2016-03-29

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Beautiful food. Staff goin that extra mile, beautiful Rooms and surroundings. Definitely worth a stay or visit.

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Ebony888 . 2015-12-27

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Quiet location, great breakfast and the staff seem happy to help. The bedrooms aren't overly comfortable but would definitely recommend the Whitehal hotell to anybody staying over in Darwen.

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S-j8431 . 2015-10-18

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Lovely quaint restored hotel, quiet. Delicious breakfast. Staff is most accomodating. Nothing is too much for them. They even gave us an extra room for the same price. We will back!!

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Monica K . 2015-07-21

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Starter of 'fried Chorizo with tomato' was more like tomato soup, The chicken with mushrooms and Tarragon - was a Chicken dinner complete with gravy. And couldn't fault the Ice Cream. Despite things not really matching the descriptions the food was very good quality

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NUFCCo_Durham . 2015-06-12

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We were very kindly bought a voucher for afternoon tea for Christmas.We arrived to be greeted and invited to sit anywhere, the room was rather dim so we opted to sit by the window but to be told not to sit there. So we moved into the centre of the room (we were the only ones there for the duration)We had a glass of "fizz" and were then given the option of tea or coffee, my partner opted for coffee and was presented with a cup of coffee and told that the waiter would refill this when ever he wanted.A plate of cakes and sandwiches were presented to us, but in all honesty it wasnt worth starving ourselves all day for. The sandwiches were very bold flavours so wouldn't be everyone's choice.We waited and waited and waited for the waiter to return to top up the coffee. It was as though it was a chore for him to do so, and after cakes we had a similar problem.Luckily we both found the whole experience highly amusing else it would have really ruined a nice day out. Really could do with sending staff and chefs to Betty's to raise the game.

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ravaddi1987 . 2015-02-11

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It was a cold day when we arrived at The Whitehall, I'm afraid it's not the best place to get to when the roads are icy and slippy so if you're taking a trip I wouldn't suggest you go in winter. The place itself is lovely and the mulled wine was very welcome on the cold day. The sandwiches were ham, cheese and beef and the little cakes and tea was lovely. The staff were very helpful and my friend and myself had a very enjoyable afternoon.

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carol s . 2015-01-18

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my meal was well cooked and presented to perfection ,had a breakfast .. kippers and poached egg ,yummy start to the day .. I especially like the preserves try at each table rather than fighting for the last pot of honey as with some hotels ,well done I would highly recommend eating at the Whitehall .

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mark b . 2014-12-14

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My husband and I spent 2 nights at this wonderful hotel recently on a Groupon deal. From start to finish we were made to feel so special. Our room was spotless, large and the bed really comfy.Both breakfasts each morning, and dinner on the first night was superb.Everyone who worked there was really friendly, and couldn't do enough for us, especially the manager David.Thank you so much for a wonderful stay, we will definitely be back.Julie & Paul

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julie j . 2014-10-18

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