The White Swan in Bromsgrove

Really good food. Fresh dough is amazing to see. Alot of places use frozen and prerolled and you can taste the difference 😘👌

Great place friendly staff the carver ben funny and polite and great at his craft. Bar staff Great too nikita friendly and helpful and kind she is amazing too.

Can only say the best thing was the desert. The meals were barely warm would not recommend it. It is in need if a refurbishment as well. Children running around.

Just had the best value for money breakfast ever here today. Turned away from Beckett’s farm, as had our 2 dogs with us; passed here a few mins up the road by accident. We were welcomed and well looked after by Gareth and could sit and eat in the bar with our dogs. Gareth went above and beyond in looking after us. Food was buffet style breakfast with a great choice, as well as add ons you don’t normally see, like fried bread and waffles. Will definitely be back 😀👏👍❤️

A wonder snug little pub, Adam & Gareth made us feel welcome! I would definitely recommend this amazing venue to family and friends as food is reasonable, and a nice variety drinks. Food was great we thoroughly enjoyed our carvery I had the beef cook to perfection and my partner had turkey mouth watering:)

I dont know why we even bothered to go inside as the outside of the pub looks scruffy , the grass needs a good cut , the outside furniture at front of entrance is grubby and old looking , the front of pub is just a mess. We went bank holiday Monday , I called before to ask if there were any table available for a party of 4 , I also asked if fish and chips was on the menu and was told yes . When we arrived the pub was dead (alarm bells should have rang then , as what pub is empty on B/H Monday) We ordered 3 carveries and a fish n chips , we were told no fish n chips !! I'd literally rang 10 minutes before ! The carvery was awful , tge beef was tough and full of fat , turkey was nice , vegetables were tasteless, could do with seasoning , next to the cranberry sauce was a bottle of bleach and dirty cloth , whilst eating our meal we all commented how filthy the windows looked and it seemed they had not been cleaned in months overall the pub looks unloved , could do with a good clean and makeover, can not believe the brewery have allowed it to get in such a state , certainly will not be returning there.

We decided to visit here at Friday lunchtime for a carvery and a drink. We have eaten here numerous times over the years but this was the first time back for a few months. We ordered two standard carveries and a pint and a half of shandy and it came to £22. That’s supposed to get you three slices of meat and then you help yourself to veg. Basically what we ended up being given was some small shavings of meat and wasn’t even proper slices. I have never seen anything so tight in my life, I should have asked the server if she wanted a Bics razor to carve the meat with!!! I will say to the manager this is a false economy and if you are selling a carvery with three slices of meat then at least give people what they have paid for, for the actual small amount extra it will cost you will keep your returning guests. We won’t be back and judging by how quiet it was in there, we aren’t the only ones. Toby midweek prices are only 50p per meal more and the difference in terms of quality is massive. Oh and to add insult to injury the soap dispenser in the loo was watered down that much it was unusable. Tight.

Very good range of drinks only popped in for a drink but the food smelled delicious, so will definitely be trying the good next visit

My family and I visited the white swan for Sunday dinner today The food and service were excellent and the staff were so friendly and welcoming we will be returning next week for our dinner

Carvery collection - DONT BOTHER. Shocking service. Ordered a carvery for collection which by definition should mean you show up at the collection time and ‘collect’ your order. Not be told to join the carvery queue, wait 15 minutes only to be given a flimsy plastic container with the last fatty bits of beef left from a joint and point blank refusal to change it for a fresh joint, the container to be covered by a flimsy bit of cling film and handed to you with a container to go and get your own gravy - that’s it. No bag to transport your ‘collection’, food isn’t even in a proper leak/ spill proof container of some sort, oh and the roast potatoes that were paid for were missing. Terrible place. Shocking service. You can get far better for your money elsewhere

Arrived at white swan for a carvery at 6.30pm,order then went straight to carvery bar.The meat was all dried up and disgusting,turkey looked like chipboard,chief carved meat and put it on my plate,I immediately said "your not going to serve that to me" and went to turn my meat over to show how dry it was and the chief threw his LARGE carving knife down and said" in a really bad angry temper"i have to throw the entire whole Turkey away as you have contaminated it" I have been in catering myself fo over 30yrs and never heard such rubbish,I only touched the Turkey on my plate not the whole Turkey,he then said he wasn't allowed to take a thin slice of meat off if it was dry and baked--i was fuming.We proceeded to vegetables,,,the few that was left of them was hard dry and baked solid--peas were that dry they was nearly white.Sat down really annoyed😡 hubby who is 74 put first mouthful in -roast potatoe it was that hard he started to choke and was sick,rushed to toilet where he continued to be sick all down his trousers,came back to table where I was complaining to manager and hubby was sick in front of him.While this was all going on the chief took all the carvery away and replenished it with all fresh food for a couple of new diners.We never ate our meals and manager eventually refunded.I have lived around the corner of this pub for 40yrs and will NEVER GO IN IT AGAIN

Cheap and cheerful, Stonehouse breakfast buffet cannot be beaten. The take away carvery is wonderful alternative to fish and chips if you want a night in front of the TV. Friendly staff....and you don't have to dress up to eat, so spur of the moment after shopping is a good choice! Comfy and relaxed atmosphere.

Thanks Nakita for your lovely warm friendly service. Will be back to see you soon Thanks Nat and rob xxx

Fantastic , totally enjoyed the whole experience, the food was lovely and the staff are very friendly especially the young lady who worked the bar and everywhere else!! I think her name is Elise she is in management training . Definitely recommend this pub

Great carvery very fresh meat and great choice of fresh vegetables Excellent drinks choice and very friendly staff who were working

Such great value for money, all you can eat and unlimited tea and coffee. I certainly made the most of all you can eat.

Visited for the first time yesterday and wasn’t disappointed, very friendly staff and a great range of drinks, a little disappointed there was no real ales on but the 61 deep IPA was very nice. Didn’t get chance to eat but the car very smelled amazing.

Lovely visit today, lee went over and above what is expected. Great carvery and fish and chips Definately recommend

Lunch with family, we came out for a meal with extended family after recommending the place to them, the staff were amazing, more so the manager behind the bar, I think her name was Samm, she seemed to go above and beyond to make our day even better, she was friendly and helpful and made sure to include the kids in the ordering process, we had very happy kids eating their own choice of meals and even ate them all thanks to Samm making friendly deals with the kids, I would recommend this place to everyone. I would also like to say Chris the manager seating us was friendly to all of us and took the time to explain the process of how we order our food.

Food was very poor quality...meat fatty & veg dried up. Tables & floors were dirty as were the toilets. Definately will not be returning anytime soon...avoid at all costs. Only gave 1 star as I was unable to submit without leaving a star rating...they dont even deserve this.

I visited the white swan carvery tonight at 7.30. I was absolutely disgusted with the food that was on offer all the vegetables were dry; the roasters were oily the mash well I don’t know what that was. The gravy had a skin on it...

Came for a meal ( we have been before).. it just gets better and better...superb food...Nokia and Sam excellent service...attention to detail counts...speed of service ..friendliness..professional..I can't sing praises enough of staff and food....excellent...thank you ...see you again very soon...Will book for Sunday meal....xx

Went for an evening meal. Fabulous food and nikita and sam went above and beyond. Would highly recommend

Visited Christmas Eve for breakfast. Obviously we booked a table and it was clean and ready for us when we arrived. The greeting was really friendly and we were seated straight away with coffees and teas arriving quickly. Our young waitress was equally very polite...

Visited there a couple of times during lockdown, manager needs to advise staff of rules as different every time you visit the rules change, the lady with the blue hair needs customer service training, along many of the staff 😞, a shame really as the...

Well cared for in these covid times. Nice warm pub with lovely food. Dad seated near radiator so lovely and cosy on what was a cold rainy winter day. Turkey cooked well as were the veges. Nice gravy to top it all off and a...

Went for food and was great best carvery I’ve had in ages. Food was spot on and people were lovely would highly recommend.

Popped into the white swan and had a lovely carvery it felt really comfortable in these strange times we are having it was definitely covid friendly and you are made to feel very welcome by the friendly staff and the lovely welsh lady behind the...

Great value for money with excellent choice of meats and vegetables served in a very COVID safe environment very helpful member of staff Deni who looked after us will be back again soon

Had a lovely breakfast here this morning with my sisters the young chef chris plated plenty up for us all with unlimited tea just moved in up the road so will definitely be back covid safely was well covered also felt welcome and comfortable 😀

Really good carvery and attentive staff who are taking Covid safety seriously. We visited at lunchtime on Friday 16th October - our expectations were fairly low as we don’t usually go to branded pubs but we were pleasantly surprised. From the moment we arrived Amie...

Booked a table about an hour before. Arrived, ask to use hand gel and was then taken to our table. Me and my two young children. All table service, which was great. Lovely waiter we had. Dark haired guy wearing a black mask. All food...

We ate here today for lunch as a family of 4 and really enjoyed it. The food was really good, staff we really lovely and welcoming and the Covid measures we excellent felt really safe to take my children there. Will definitely recommend to all...

Totally love it here. Despite the restrictions the staff are doing an excellent job at creating their lovely friendly atmosphere. The food is fantastic too!! See you again soon 😀

Simply put, the food is as good as you expect and the staff are exceedingly nice! 10/10 would definitely come again!

Fuimos a nuestra primera visita desde el cierre, realmente extrañamos el lugar. El distanciamiento social que se implementó te hizo sentir muy seguro, lo que nos hizo disfrutar aún más de nuestro asador ya que estuvimos muy relajados mientras estuvimos aquí. 10 de cada 10 a todo el personal.

Así que hoy fuimos a nuestra primera comida desde el cierre. Nos sentimos completamente seguros y cuidados. Nos recibió en la puerta el gerente que se ocupó de todo lo que necesitábamos. Y, por supuesto, la comida fue excelente como siempre y el chef nos sirvió con mimo. La cara sonriente de Sams detrás de la barra comprobando todo el tiempo el distanciamiento social.En general, fue una experiencia excelente y lo volveremos a hacer la semana que viene.Gracias

We booked a table for 8; they hadn’t reserved us a table. It was pizza Thursday; there was no pizza. They had some drinks offers on; computer said no! Burger was alright though, but honestly I’d go elsewhere.

Love this place, staff are very friendly and helpful, good selection of freshly cooked food and decent choice of alcohol/soft beverages. Occasionally a little bit of a wait but what do you expect if you want fresh food! if on rare occasion there is an issue staff are more than happy to sort it out if you let them know. Child and family friendly, couldn't ask for more

Lovely thin crust pizzas, made in front of you, easily as good as any Dominos i have ever tasted and half the price as well, topped off with as much salad as i could manager (even went up for seconds)

Estoy disgustado con la calidad de la comida que tuve hoy! (8. 2. 20) mesa 24 mesa reservada para las 5:00 pm Pedí 3 carverys tradicionales que no tenían sabor, la salsa era grumosa y fría, el pudin de Yorkshire era sólido como una roca. ¡Mi pedido también contenía una comida para envolver y una comida para hamburguesas que estaba fría debido a que no me informaron sobre el sistema de servicio cuando el chef estaba entregando su comida a la mesa opuesta! ! ! Para colmo, el helado sin fondo no era difícil de terminar, ¡era del tamaño de una estera de cerveza! No volveré a este pub, incluso si era la única comida en el planeta.Gracias pero no

Visité este pub en nuestro camino de regreso de una visita a la zona, no nos decepcionó. Tengo que decir que el personal no podría ser más útil. La comida no era lujosa ni una buena cena, pero sin duda dio en el clavo y nos llenó el estómago. Carvery realmente fresco con una buena selección de carnes y verduras. Las papas asadas eran para morirse y visitaría este pub nuevamente solo para aquellos, tendré que sacarles la receta.

Visited Sunday and was extremely pleased with our visit, excellent choice of meat and a good range of vegetables especially the bubble and squeak which was to die for.Staff were really friendly and couldn't do enough for us.Served really quickly at the bar by a cheerful young man and good tonsee the manager wearing a tie, looked very smart.Will definitely be visiting here again.

Just a wow on the beef today . Juicy and succulent. Had fantastic service today of Shaun and deni .. they couldnt of made myself and my family more welcome .. the fire was on which made the pub all cosy and warm as it raining and cold outside ..highly recommended as a family friendly establishment. Thank you

Dropped in for a carvery, succulent gammon, beautiful beef, roast potatoes to die for, excellent choice if meats and veg, all expertly cooked by Chef John....pork crackling that is a light as a feather and you don't fear for your fillings. Attentive staff but not intrusive. Great mangememt has taken this local to a new high. Excellent value.

Pensamos que probaríamos este restaurante ya que hemos estado en unos pocos en la misma cadena.Encontramos una mesa que estaba sucia y luego miramos alrededor y la mayoría de ellos necesitaban ser limpiados.Cuando subimos al Carvery, se habían quedado sin los pudines de Yorkshire que la gente esperaba. El pavo parecía completamente seco. El chef que estaba tallando era muy agradable, pero parecía que era la primera vez que había tallado. La selección de verduras era realmente mala. Si no estaba vacío, todo estaba seco.Cuando fui a buscar un poco de salsa de menta, toda la unidad estaba cubierta de todo tipo.Me dio mucha pena la camarera que estaba sola el sábado por la tarde.Lamento decir que no volveremos. Lo cual es muy decepcionante.El gerente necesita caminar y mirar lo que parece un desastre.

We visited for breakfast last Sunday but, when we went up to the buffet counter, very little food was ready and a long queue built up behind us waiting for more items to be brought out. It resulted in barely cooked sausages and bacon, along with a few leftover over cooked sausages, and dried out fried bread and hash browns. With a bit of care and planning it could have been so much better - in the end it was just okay and unlikely to result in a return visit. In future we will probably visit the nearby Becketts Farm instead.

Came in for breakfast with my friend had a very warm welcome . Seated while we waited for some fresh eggs as cooked to order not to be overcooked on the deck . Lots to choose from with some extra mushrooms.plus unlimited tea/coffee . We will definitely be returning as we were leaving the lunch time food was coming out and the fish looked delicious .**

Went for a family meal here and have to say the food choice is great 4 meat choices, was lovely and fresh and the beer was spot on will be returning here very soon best carvery around the area by a country mile

Estoy realmente desconcertado por tantos comentarios negativos sobre El cisne blanco. Definitivamente no fue mi experiencia. . ¡No puedo callarme por el lugar! Estaba trabajando en el área, pasaba por allí y decidí ir a tomar una pinta si soy sincero. Noté carne asada bien cocida, pavo, jamón, papas asadas, budines de Yorkshire, cebollas glaseadas balsámicas, excelentes verduras. Para ser honesto, casi pensaba que solo haría comida en casa, pero luego pensé en preguntar cuánto era. Realmente me sorprendió que una placa estándar tuviera alrededor de 6 y cambiara. . Sin embargo, no es el precio lo que me obliga a escribir una buena reseña. . Todavía estoy un poco incrédulo de que puedas obtener este tipo de comida de calidad. . Me gustan los restaurantes caseros que sirven verduras de calidad y una excelente barra de guarnición para acompañarlo. Definitivamente regresaré.

Reservamos una mesa para las 20:00. Pedimos entrantes, que eran agradables y la señora que originalmente me sirvió fue genial. Luego fuimos a pedir nuestros platos principales a las 20:40 para que nos dijeran que la cocina estaba cerrada. Me resultó difícil de creer teniendo en cuenta que la última reserva de mesa en línea para la cena fue a las 21:30. Dije que solo queremos hamburguesas, lo que luego dijeron que harían. Cuando terminaron nuestras hamburguesas, el chef le preguntó al gerente qué mesa (ella usaba ropa diferente a la de todos los demás, así que supongo que ella era la gerente), quien nos señaló y dijo "sus hamburguesas están listas" como si tuviéramos que levantarnos y levantarnos. ellos. Nunca volvería aquí.

Este es un bonito pub con asado tradicional, que se veía muy bien

Después de pasar tiempo con amigos, de vacaciones desde Escocia. , decidimos invitarlos a desayunar el domingo 4 de agosto.

Solía ser un buen lugar para comer hace unos años. Llegó alrededor de 2. 15 el lunes festivo del lunes (6 de mayo) por un asador que pagó nuestro dinero en el bar por un gran asado,, solo dos carnes disponibles a pesar de que se anunciaron cuatro. No había puré de papa o papa asada, solo unas pocas patatas fritas, casi nada de coliflor y sin relleno. La carne que quedaba se estaba acabando cuando se le preguntó sobre más carnes, no estará lista hasta después de las 3. 00. Muy pobre y pub estaba, no demasiado ocupado. La vergüenza solía ser buena, pero no estoy segura de si ha cambiado de manos en los últimos años, pero diría que manténgase alejado. Lo siento

Somos visitantes habituales. El servicio cuando entramos fue bueno, la comida como siempre fue buena, pero la actitud de una miembro del personal de la cocina fue terrible. Habló con mi compañero y con otro cliente, ya que no tenían derecho a estar allí. . . . . . . sin embargo, el joven miembro del personal de la cocina trajo algo de comida fresca y fue muy agradable con una buena actitud hacia los clientes / invitados.

Visited last week around mid-day as we were in the area. Haven't been here in a long time, not since it was taken over as Stonehouse Pizza and Carvery, purely because i'm not often in the Wythall area. As a group we were originally heading to the Packhorse but decided to come here as we thought it'd be quieter. Definitely was, there were only a few people at tables so it was lovely and quiet. We worried with it being so quiet that the place must have gone downhill, but we were pleasantly proven wrong.

¡Oh, qué experiencia tan terrible! La comida era pobre por decir lo menos comestible. Este no es uno en mi lista de volver por más. . . . ¡La señora que sirve necesita obtener una personalidad que se disculpe por ser un cliente y te incremente! Beber. Tendré, helado de fresas daccerey. ¡No hagas eso! Sí lo haces, el menú de bebidas dice que sí. Dios mío, tenías razón, tenías tantas pistas de cócteles como un carnicero vendiendo pescado. Absolutamente asqueroso. No deberías estar detrás de un bar. Comida ordenada para llegar juntos. Mi esposa y yo habíamos terminado antes de que llegaran las comidas. 25 minutos entre comidas. La comida urgente. Las patatas fritas empapadas empapadas sobre salsa de glutonus de verduras cocidas. ¿Era demasiado pedir una envoltura en lugar de un bagguete? El menú es envolturas y bagguete's. . . . Mi amigo estaba tan avergonzado de traernos a usted que quería pagar por nuestra comida. . . . Debería haber mirado revisiones anteriores. Entonces no habríamos sufrido.

Qué decepcionante visita al White Swan en Wythall.

Disappointed, now I know why the place looked empty for a Friday night. They only had Gammon on the carvery deck the vegetables were dry except for the chesse and cauliflower there was a pool of water at the bottom. I was mesmerized with the cremated onions / mushrooms ? I had to ask what it was. The gravy was so thick that it sat on top of my dry mash like a topping of Angel delight. My yorkshire flicked off my plate when I tried to cut it. You really need to train your chefs,improve your food. The salad and burgers looks amazing maybe i should have tried that. The staff were friendly and polite we did complain and got a voucher but even then when they brought out the puddings the custard was cold. Such a shame, I use to enjoy comming here.

I’ve never written a “one star” review but well done to the White Swan for winning the award...

I was impressed with the lovely carvery food today.. It was tasty and had a great selection of vegs..

Ok so thought we would eat here just for a change, have been here a few times over the years its basic simple pub food key words being basic and simple, the place has be given a bit of a make over may have been taken over as it now trades under the stonehouse pizza carvery trade name. So arrived on a normal week day evening at 6pm which i would assume is well within their busy period expecting to fing the normal range of meats available only to be told we only have Gammon and Turkey available, so not off to a great start but decided to stay as hungry. I simply dont understand how a professional eating establishment cant have its main menu items available its not rocket science.

Looks such a lovely place from the outside and very inviting but sadly the inside is in need of a desperate refurb. It could be amazing as it’s a lovely size and a great location. On entering, the atmosphere was flat and did not have the ‘buzz’ you would expect (where you want to stay a while). Our table of 4 all had odd chairs, old and marked. Plates from previous diners were left sitting on a number of tables which is off-putting and the place was just very quiet. One staff member seemed in quite a mood whilst clearing a table and slamming cutlery down nearby. The menu is great and so are the prices. We had the carvery, which was fine. The place just seemed a little sad overall.

If you like a breakfast that comes in shifts, then this is the place for you! Waited 30 minutes for the undercooked sausage and bacon to come out.. during which time I received my portion of mushrooms to the table (if you value your teeth, they are not to be eaten! Bullets). The waitress did spill half on the floor and promised new ones, they didn’t appear.

Must say the pub is very traditional in many ways. Due to sickness and injury we had to use a wheelchair and walking sticks for the party. We were greeted at the door by a waitress who had a great smile and very helpful in table selection. The staff we found were very helpful polite and took time with us.

Came here for breakfast with my mate. We were there almost an hour in total and in the whole time we were there not once was all the breakfast items available at the same time, you wouldn’t thing it would be that hard to have 8 or do items all out at the same time. The staff looked as if they were going to a funeral, I don’t think they cracked a smile the whole time we were there. All in all if you fancy your breakfast in dribs and drabs this is the place to go

This pub has a lot of potential. Mis managed for ages, food pretty poor standard. Glimmer of hope as I saw the new manager telling his staff to get behind the bar to serve customers. The best attribute of a pub is a warm welcome, decent beer and food... still not quite there yet.

Dejamos de visitar porque nos decepcionó un par de veces, pero decidimos darle otra oportunidad y estoy contento de haberlo hecho. Tenía carvery, que disfrutamos. Luego volvimos una semana más tarde y teníamos pizza, que también disfrutamos. El personal es realmente servicial y mesas limpias. Definitivamente regresaremos.

Fui allí para un asador con otras 8 personas, incluido mi personal, el servicio fue horrible, tomó 20 minutos para ser servido para nada. Cuando pagamos nuestras bebidas y carvery tuvimos que esperar otros 45 minutos para que la comida se sirviera. Una vez que obtuvimos nuestra comida suave, insípida y acuosa, ninguna cantidad de sal y pimienta cubriría el sabor de esta comida diabólica. Ni siquiera un agradecimiento o un perdón. El gerente es grosero

Yo era un poco reacio a comer en el White Swan después de leer tantas críticas de naturaleza negativa, pero también he notado que las revisiones son bastante antiguas y en la última respuesta el gerente dijo que habría cambios en la administración, así que pensamos que lo daría en el intento.

The staff were polite and friendly

He visitado varias veces en la cadena Stonehouse varias veces, lo que realmente me gusta, así que pensé que no sabía qué esperar. . . . ¿Qué tan mal podría ser?

so this is my local pub... unfortunately this place has gone down hill because the food is not always up to standard. HOWEVER, the staff are amazing because they made me giggle, especially a young chap called George with his hilarious jokes and banter, it made the visit all worth while. He should be manager because he knows what the place is all about. want a good pint? go to George!!!

Nunca más, el servicio era muy deficiente, el personal no podía preocuparse menos dar actitud cuando preguntaba algo, la comida que se quedaron esperando la salsa por 10 minutos. Pobre, no recomiendo este lugar

Habiendo visitado regularmente por el asador y disfrutando de nuestras comidas allí, decidimos probar el desayuno. El desayuno era un completo desastre! El tocino era plegar por la mitad y cocidas en un lado y poco hecha en el otro lado. Las salchichas eran también preparado por un lado y poco hecha en el otro lado. Sólo había una selección de huevos fritos, revueltos o escalfados opciones no, los huevos fritos estaban duras como piedras. La selección de la comida era limitada y lo que había allí era poco atractiva, los utensilios eran tan caliente que no puedes recogerlos, nos defraudó!

To end our disastrous visit they ran out of bottomless ice cream, how do you run out of bottomless ice cream! This pub should of said they were not serving food tonight!

Visited on a Sunday lunchtime, the place wasn’t particularly busy so we walked up to the bar to be met by a staff member just saying ‘yes?’. No, ‘can I help you, hi, good afternoon etc.’ Other staff were very offhand when taking our drinks and food order, and no explanation about what happens when the meal is ready. However, the meals were tasty, and were just as shown in the pictures. Unfortunately the toilets weren’t very nice. In the ladies loos the toilet seats were broken on two toilets out of the four, and my husband said the men’s toilets smelt really unpleasant. It’s a real shame because this restaurant could be so much better. Hopefully just a glitch.

We haven’t visited here for a few years but after hearing good reports, we decided to go for a meal. We were very impressed by the warm, cosy feel about the place and the friendliness and helpfulness of the staff. We chose the carvery and there was a wide choice of meats and vegetables. There were also pizzas on offer with a huge choice of toppings. The staff worked very hard and nothing was too much trouble. I didn’t get the waitresses name but the barmaid was Lyn and they both worked well. The plates were cleared away after we had finished and we were very happy with the service. From Monday to Saturday there is also the option of a small carvery plate.

came here for a quick meal , only one person serving and service was poor , she was talking to the customers with her back to them , not being able to understand what she was saying I ordered a coffee , she said she would bring it over half hour later still waiting , had to ask for it , also the young girl waitressing was wearing a dirty looking jacket over her uniform with a pouch of tobacco hanging out of her pocket , very off putting while serving food , the manager was also on shift , how can you allow your staff to walk around like this under your nose ?

Been there a few times already and it's gods every time. The meat is fresh, the sides too. Tables are a bit dirty and messy but for a Sunday lunch is ok

Staff never had a clue .arrived at 6.30 never told us they were closing at 7.30 no chicken no pork only thing on the carvery was a lump of beef staff were not dressed in any uniforms looked veery shabby all in all very disappointed

Pasó por aquí como más cercana a la zona de caravanas nos alojábamos en Chapel Lane. Buscando un lugar bastante decente y no muy concurrido en 6. 45 un miércoles. No me di cuenta que el carácter restringido del menú, pizzas, hamburguesas o una lista indicando que incluía pescado asados y patatas fritas, pastel de carne con cerveza y piña o huevos. Pedimos entrantes de alas de pollo y nos dieron un localizador y dijo que recogerá las comidas cuando se disparó. El chef estaba diciendo la barman que hamburguesas estaban fuera porque no tenían bollos! Bien, el localizador, así que recoge disparó los entrantes que había sido recién preparado y muy buena relación calidad-precio de £3. 95 7 alas de pollo. Nos preguntaron si queríamos que nuestro plato principal al mismo tiempo decidimos comer primero los entrantes, me pareció sonaba un poco raro, pero cuando el localizador de nuevo nos fuimos debidamente notificadas en el mostrador. El sobresaliente con piña era en realidad un par de rodajas finas fuera un sobresaliente conjunto, el pastel de carne con cerveza pueden haber sido bastante agradable sobre las 4 de la tarde pero estaba mostrando signos de cansancio y las costras negras por las esquinas. Las verduras eran mediocres y cálido excepto las patatas fritas, que en realidad eran frías, bar de ensaladas era mejor. El único punto positivo, debajo de la piel gruesa de cebolla la salsa era muy sabroso. Este era barato en 5 libras. 95 Un plato la misma comida es de más de 8 libras en el fin de semana! Buena variedad de bebidas con una extraña opción de añadir una propina para el servicio en la factura, cuando en realidad no hay servicio. Nos alojaremos en el mismo sitio caravana de nuevo, pero me temo que será cenar en otro sitio.

Todays date is the 19th of july 2017 i have just returned from this place after arriving there at 7pm. we went there to take my parents for their birthday meals. we stood at the bar, not acknowledge in any way, then were approached with hello. we sat down and chose our meals, returned to the bar to place the order when we were told sorry no fish, sorry only one piece of chicken. after changing our orders to what they had we ;eft the bar went to get our food. again staff walk past and were were left unacknowledged in any way, no wont keep you a moment or staff will be out soon... we were served some minutes later and sat our to eat. Most of the food was ok but veg very dry and roast potatoes quite grey black and hard. after a short break we then looked at the menu for puddings. we all chose from 'pudding £1.50 with any meal' menu. one of us returned to the bar to place the order when we were told, sorry you didnt order at the time of ordering your meals so puddings are full price ??? what, nobody mentioned this at the time. after a few exchanged words we returned back to the table. a female member of bar staff came over to say whats wrong and we explained, she showed little interest and soon walked away. EXTREMELY DISAPPOINTING we wont be returning. and.... when i rang last night to see if we needed to book id been told they were quiet around 7 and would get busy around 9pm. my question... what on earth do the 9pm diners get to choose, chips or rock hard mash ??? nothing else left

Teníamos el pescado y patatas fritas. Pescado y patatas fritas recién era precioso hecho. Guisantes un poco difícil! Hemos tenido el asador y este es normalmente bien.

Ese es el más local que nosotros visitamos este pub en un domingo para un asador sólo para ser muy, muy decepcionados con el nivel de servicio ofrecido era horrible por Suzanne y demetrious. Uno de nosotros esperando nuestro plato y habíamos terminado el postre. No me ofrecieron ninguna disculpa, el personal del bar es muy lento y la profesionalidad y el servicio al cliente es habilidades deberían enviarse en incluido el director. Pensamos que sería una vez fuera así que repetirá el Día de la madre, que esperaba un mejor servicio y de nuevo fue horrible es probablemente peor que nuestra primera visita. Yo recomendaría este hotel a nadie el nivel de servicio es una verguenza.

Buena comida y excelente relación calidad-precio. Las verduras estaban frescos. La carne estaba muy bien cocinado. Es popular y, por lo tanto, bastante concurrido.

Visitamos aquí ayer con la madre, tenía un asador, que era preciosa - sin embargo, no sentir la carne era muy racionados. La carne era como barquillos para cuando llegó a la placa y fue una pena porque era preciosa. Siempre pop aquí cuando de esa manera, así que no me impediría volver a buen precio y muchas mesas limpias

Came here for lunch today and it was beautiful, the staff were very friendly, plenty of room to sit where we like and the toilets were spotlessly clean. The food was top quality, fresh and hot. We didn't have to wait either and the atmosphere was lovely and calm the staff all seemed very happy there and me and my family will happily go there again

Been using this place for years and although it's always been hit and miss on the carvery I'd hoped since its recent make over things may have improved!! NO1st visit was ok but still much the same from the carvery with better decor than before.Visited tonight (24/09/16 545pm) and place was slightly busy but when I approached the bar I was 2nd in line to be served but I think I must have been invisible as bar lady served others before me and still more that came through the door also, I asked if she was serving at that end of the bar to which she replied " yes be with you in a moment " and then continued serving someone else who had also came in after me while some other bar staff were busy doing not much at all.Absolutely rubbish service for a usually mediocre pub.Would rather have traveled the few extra miles to the 5 star carvery I also use in Bromsgrove.Not a good example at all.

We have eaten here tonight, although they now do a variety of food we still opted for the carvery.The meat was quite tasty although not much of it and we had the king size, the vegetables were nice and not over cooked. We had to ask for gravy as it was empty and it was replenished straight away.The staff were friendly and happy to help. The only down size, most pubs now do unlimited refills on the fizzy pops, this place has just had a refurb but still dont offer this. Drinks can really add up on your bill so this alone puts us off revisiting, we may as well go to a more expensive chain and save money on the drinks.

Recommend this place to everyone, went for a meal for my husband birthday with my family and my 10 month old grandson.The bar seating area was very comfortable and clean the staff were very professional.The restaurant was busy and the service was excellent as well as the food. Defiantly go again. I have already told my friends about this place

Went here today 17/7/16. Didnt want a main meal just a dessert. Ordered apple pie, 50 mins later and 3 memebers of staff later still no pie. Ended up getting a refund. Really let it down as its just be done out. Wouldnt go again

Had a lovely carvery ,dad had the fish wonderful hot fresh the kids had carvery and chicken nuggets they ate the lot which is very unusual!! Better than mcdonalds we will be back friendly staff ,good atmosphere.

OMG...Didn't feel like cooking today and decided to go for a carvery. Having been to this restaurant on several occasions, today was a big disappointment. Why you might ask?? The food was hot which has to be a plus, stuffing was thick and stodgy, very stingy with the meat and had to ask for more...Oliver Twist eat your heart out. Good choice of vegetables...so what was the problem? The gravy serving table was disgusting, with gravy, mustard and mint sauce covering the surface where you rest your plates resulting in the bottom of your plate being covered. No cutlery on the table, looking for staff was like looking for a needle in a hay stack. The ice cream area which is self service had the door which had come off its hinges was shoved inside the cupboard, with serviettes strewn all over the floor. Short of staff would be an understatement which showed in the attitude of staff that were trying to do their best under the circumstances,not a very good experience resulting in us not wanting to go again or recommend to anyone else.

My wife and I visited this place after a long break due to illness. We were so pleased that the standards are still very good. The carvery at lunch time was excellant - the meat was tender and a goodly portion and the vegetables plentiful and appetising. We understand that the place is to be refurbished during June so we look forward to a time of interest as the food provision, we were told, is to be expanded. Would recommend this place for a quiet mid day meal.

Good cheap carvery or a choice of other bar type meals, beer is good, toilets clean and easy car parking. Been there about 20 times now and if it was rubbish why would I go back?

Good value but poor service we Had the carvery and asked the chef for mint sauce he didn't even get it and by the time we ate the meal it still wasn't put out poor customer service

Nicley done out.you order at the bar we had 3 carverys and 3 drinks for £20 the staff where friendly and helpfull.. we found a table by the window.we got our carvry.they where good portions of meat.it all whent down very nicely i still had ròom for a desert apple and toffe crumble for£2.99p

We visited on Sunday afternoon, it was very busy and of course there were lots of families, to be expected and as it was busy the majority of the food was fresh, particularly the meat. All round brilliant value for money, 4 Carvery meals and a round of drinks for just over £40. Overall a bit rough and ready some of the alternatives like chicken looked a bit tired but a good way to get a tasty Sunday lunch on a budget. Lemon meringue one of the best I've had!

The carvery is very dry, looks like it has been sat there all day. Always run out of something and never offer a substitute or lower payment. Takes the staff ages to take the dirty plates away once you've finished eating. Wouldn't recommend. Best to travel further for a carvery.