The White Horse in Richmond upon Thames

Nicely decked out pub with a relaxed vibe, friendly and welcoming service from the barmaid. Chilled out in the beer garden and sank a couple fullers ipas.

I can not comment on the food because I only had drinks. Very nice cozy pub.

Gastro pub more restaurant than pub. Think it’s better than it actually is. Kid friendly. Gastro pub fare . I had the Burger with fries which were very dry and would have asked the “waiter”/barman for some but he disappeared and never asked if I needed anything else. He also didn’t check to see if I was happy with the food. The beer was expensive £6.90 for a pint the bill should have been £18 + £6.90 but they added on £3.10 for service which was not optional and I felt I didn’t get good service. Average won’t go again and I’m a Richmond resident.

Amazing!!! Best place to come. Joey, Frank and Edie was the best bar staff ever! Would 100% recommend 🖤

Amazing place to come especially when it’s quiz night. The staff was amazing! Best food and best drinks good deals! Well done all!

I had a lovely evening at the White Horse Richmond.

This pub has recently changed hands and it might take a little while to get up to the old standard.

Been two times since my first review and every time is great, didn't eat the second time but still a great evening, today we had a roast, all of us different meat, chicken, lamb and beef, all excellent and I'm not even a massive roast fan, happy to have one once a year at Xmas, but hours later we are still talking about it, don't hesitate to go there.......... ...Great pub, first time visit, Viola was great, we had a table booked elsewhere and we ended up staying and eating here cos we had a great feeling about the place, service excellent, food excellent, on excellent

My son was back from Uni - (mini mini break) decided to treat him (he paid - I reimbursed him later - forgot got my wallet !!!) Lunch was Fab - and the service was even better - thanks to Sean. He was charming, thoughtful and helpful and his presence made the day PERFECT. He made us feel more than welcome - he had a relaxed and easy way about him - Needs to be promoted ASAP !!!

If you want to have a good night you can go this lovely pub you can have fish and chips with beer it is so yummy😋. i feel like i am in an English movie scene here😅 lighting is so relaxing.The Greek lady is so cute🥰 in deed all the staff is so kind.I was glad to be there.

Had a Sunday lunch with friends, including a small child. Food (chicken, lamb and duck) was all lovely, as was the ample kids portion of fish and chips. Staff were very friendly, and the service was very good.

I don’t really know where to start. The staff at this pub and the owners are absolutely lovely people. Me and my work colleague had the privilege of dining with them this morning. The food was fantastic. The staff are so welcoming and very friendly and had invited us to breakfast and a lovely hot drink. Very cosy place. Highly recommended. Thanks again ladies can’t wait to come back

Went on a Sunday, was very busy which is usually a turn off as that normally coincides with slow, unattentive staff. But this was not the case. Staff were very friendly & chatty and always available to help at a moments notice. The Sunday roast was banging, with generous portions with very adequate waiting times considering how busy the restaurant was. Highly recommended

8 adults and 5 kids for a Sunday lunch in December - booked late and Zoltan was wonderful and got us sorted on the phone. Frazzled parents were SO well looked after by Viola and we did not feel like we were an imposition even though we brought our chaos. The pub was lovely vibes and the beer good. Viola checked in on us often so we weren't waiting around for drinks at any point and we were really pleased with the Sunday roasts, really excellent indeed. So perfect being right next door to a playground so the under 3s ran off their energy after. We were happy bunnies - thank you!

Friendly staff, nice cosy atmosphere and the food (steak and bread/butter pudding) was delicious. Will definitely be back

Visited this place for the fist time in 30 years, it has changed for the better. The atmosphere was great, a lovely family, a friendly place. I met my brother and sister there for a catch up. We did not eat but had a couple of drinks. The food is locally noted for being great and the staff are very friendly and attentive.

Very good, extremely busy. A superb Sunday lunch. Excellent selection of beer. Good menu.

Had a great meal Christmas Eve first time we’ve visited the pub since under the new ownership. Veolia looked after us so well. Food was even better than before. Great Pub and Staff.

Really enjoyable Boxing Day afternoon. Decent food, friendly service.

I found this establishment to be warm and friendly. Staff are so helpful and nice, food is excellent 👌 and on this day very Christmassy, would I recommend a visit definitely, a place to take good friends and family.

I went for a lovely pre Christmas meal with 7 friends. The pub was looking really christmassy with all the decorations up. The food was delicious, everybody in the party finished all their food. We shared a couple of bread and butter puddings which where also brilliant. Wine selection was top notch. The staff where incredibly considerate and accommodating to us all night as well. I will be coming back for a roast after a walk in Richmond Park soon.

Went for dinner last week with 7 friends. The ambience was great and the new owner was very welcoming. I particularly liked the sense of space (and it wasn't noisy) ... but it still felt cosy. There is a quiet garden. The food portions were substantial and as good as any other pubs I frequent. I will go again.

Pub is really being turned round. Convenient location, excellent beer and wine choice, relatively simple but very well presented food offer

Vegan option (gnocchi) seemed like an afterthought a bit. Just gnocchi and blitzed squash, and yet in the same price range as non vegan dishes (£15). Which I think is a bit of a rip off - it wouldn't cost more than £1.50 to make. It would be nice to see something more imaginative. There's plenty of exciting plant based products to explore. Spent £110 on a couple of gnocchis and soups - definitely not worth the money.

The service was terrible and the person in charge Karen was so rude towards my son and also with her staff . in the beginning we thought she is the owner even if so she has no right to treat young people including my son like this . .We hoped the place will be better under new management .sorry but not and just ruined our evening yesterday night

Delicious meal and great vibe! I had a great lunch here & there’s lots of space unlike other Richmond pubs so I’ll definitely be coming back for after work drinks and dinner 👌

The new menu is excellent. Accompanied by a clean drop of Guinness and delicious Castelet red wine the Pappardelle pasta and the bangers and mash with winter greens were delicious. Clean decor, good spaces and I hear that the Sunday Roasts are superb. Staff cheerful and an excellent luncheon all round. Many thanks

Been going to this pub for roughly 10 years. Lovely premises and dog friendly. However the chef changed around 2 plus years ago and the food went from absolutely wonderful fresh pub food (the best in Richmond) to completely awful. The menu is now expensive and portions tiny. The actual food is confusing and tries hard to be over gastro. The result is massively disappointing. No vegetarian or vegan options to speak of. They usually offer a small salad for £17 plus and it's insulting. If they could just fix the menu and go back to the hearty and beautiful food they used to do before the new chef joined, then it would go back to being the best pub in Richmond. I and most of the people I know are happy to meet and have drinks here, but we then go elsewhere to eat! Update: Just found out the pub is under new management in the last month so paid it a visit. They have a new chef and wow! Back to being the best Sunday Roast and menu in town! I'm so pleased and lots of vegan/vegetarian options again so it caters to everyone. Feel like I've got my local back!! I've changed my review to 5 stars now

The recent change of ownership at The White Horse brought anticipation for positive changes, but unfortunately, the dining experience fell short of expectations. The reduced menu left much to be desired, starting with the burrata appetiser that came with only two tiny cherry tomatoes cut in half. Other new dishes, like the gnocchi and the fresh pappardelle, really lacked flavour and the once-promising burger disappointed with an overly cooked patty and chips nearing a tough, stale state. A stark departure from the pub's former glory in delivering perfectly cooked burgers and steaks, this experience was, regrettably, incredibly underwhelming and given the price range, I would expect more. That being said, I have read recent reviews of some of the pubs managed by the new owners, and judging by that I do not have a lot of hope as they seem to prioritise “style over substance”. Only time will tell if our beloved local pub can reclaim its former charm. For now, I'll be enjoying my meals at the Red Cow, reserving The White Horse for drinks, and might give their food another chance if I summon the courage in the future.

Really friendly staff and such a beautiful pub. Decor, tables and seating just worked and was immaculate. Sometimes, you don’t appreciate the details but we did. And great choice of wine!! Thanks for having us. X

Nice food and good service, however , we ordered a glass of wine each with the meal, we’re asked if we wanted small medium or large. When we asked for a large, we’re told a large glass is the same as a carafe. When we came to pay, a large glass/carafe of Merlot cost £22!!! When we questioned this, we were told that many people had complained….yet they’re still doing this. Not great, feel totally ripped off!!

Change of ownership has improved this place to new heights❤️

Daniela and the team were absolutely amazing. We didn’t have a booking and they accommodated all 7 of us and 2 dogs. I had the roast lamb which was sensational, and the ox cheek pasta and burger that my friends had were all really good. Could not recommend this place enough. Daniela was so kind, 10/10.

Very good Sunday lunch in a fairly quiet pub. Not too pricey. Friendly staff, nice atmosphere. Good range of drinks and a popular garden.

My sister and I had a roast beef dinner. Very salty gravy, the cauliflower cheese tasted funny, and the roast potatoes tasted sticky. The vegetables tasted lovely but ruined by the gravy. The beef was good too. Shame.

The menu is odd and very small with little to choose from, some of which wasn’t available anyway (different to website) The food we did get was poorly made and presentation was very lazy. Marinated tiger prawns had clearly never seen any marinade, they looked like they were taken out of the plastic packet from the supermarket, put in a bowl with some vaguely garlic flavoured warm water. No seasoning, no herbs and no attempt to present them in an appetising way. Radicchio salad was a small bowl of dry curled up leaves, with a few pomegranate seeds and walnuts thrown in at the bottom, no dressing and none offered. Burger was tasteless, dry and overcooked. Anchovies were clearly just transferred straight from a tin into a dish. Clearly the chef and presumably manager have no pride in what they send out. Any home cook could do 1000 times better. Such a shame that this place has really gone down hill. We won’t be returning in the near future and I definitely would not recommend it to anyone until they’ve found a chef who can and wants to cook.

My partner and I have been going to The White Horse for dinner and Sunday lunch for three or more years. But we will not be going again after our experience last night. • Before we sat down to eat, I had to report to the manageress that the WC was without toilet paper. • The waitress tried to persuade us to have a carafe of Merlot wine when we had ordered 2 large glasses. She said it was "cheaper". When we showed her the menu which indicated that a carafe was the more expensive option, she put on a sulky face. Was she under instructions to make such a sales pitch? • The number of Main Course items of the menu had diminished since our last visit and two of the three meat items on it were unavailable (it was only 7.45pm). The only other meat option was a beefburger. We are not teenagers. The menu was heavy with vegetarian options, but these were about as expensive of meat options. (That is 'taking the Micky'/profiteering.) • I ordered a side-portion of "triple cooked" chips with my salmon & beetroot. I was delivered with a bowl of "fries". I reminded her what I had ordered. She 'argued the toss'. Eventually the manageress took the "fries" away. Eight minutes later a bowl of "triple-cooked" chips was delivered. By then, I had eaten half of my meal and my appetite had diminished. All-in-all an unsatisfactory evening and very unlike our previous experiences. We do not pay £40 per head for a two-course meal for such treatment. We consider that what we experienced was Fullers Brewery accountants, rather than its catering staff, establishing food/catering policies at The White Horse. That may bring in extra profit on the short term, but not in the long terms.

Really good food, lovely staff and a short walk into Richmond high street.

One of the best gastro-pubs in Richmond. Excellent food made with fresh ingredients, friendly service, great outdoor seating and reasonable prices. Child friendly.

Great location, excellent service and probably one of the best burgers I have ever had!!!!

Lovely garden, ok beer selection but unfortunately terrible food. Every meal I’ve had here has been disappointing

Great pub between Richmond and N Sheen. Good service, great beers and wines and not too busy.

Open Mike on Sundays is our favourite night of the week. A delicious mix of music and people.

We had a Sunday lunch here for my wife’s birthday. Never eaten here before but we’ll definitely be visiting again. The food, staff and the atmosphere were amazing. An absolute treat and well worth a visit.

I absolutely love this pub! The staff is incredibly friendly and always makes me feel welcome. The environment is cosy and inviting, which makes it the perfect place to unwind after a long day at work. Its also got a very nice covered outside area, which is equipped with heaters, making it a great spot to hang out even during the colder months. Whether you're looking for a place to catch up with friends, have a few drinks, or just relax, this pub is definitely worth a visit. I highly recommend it!

Great staff, chilled vibe, great inspired food and menu. Got to be one of my favourite pubs!

Very very expensive and fancy. Not really a proper pub anymore. Food is pretty good though.

We travelled from the Midlands to catch up with our family based in London. The Sunday Lunch was amazing!! The atmosphere was great and the staff couldn’t do enough for you. Would recommend if you’re in the area and the food is fantastic

We had a lovely Sunday lunch here, the staff were so friendly and the food delicious. We definitely recommend if you’re in the area

Customer for years, coming with my son. The staff has always been exceptionally welcoming, they saw my kid grow and even offered cuddles over time. The food is amazing, the burger with brisket is to die for.

I visited last night with 7 friends. We all had roast dinner at around £20 a head without drinks. The meals were very small 2-3 half or quarters of potato. 1 carrot 1 parsnip. I counted 8 peas on my plate and had a teaspoon of greens. Not acceptable even if there is a cost of living crisis veg is not overly dear. Wish I had thought to take photos!

We are a walking group and 8 of us booked in for a Sunday roast. We were unable to get a normal chicken roast lunch as the chicken is sold at £48 er couple. Three of us wanted chicken so we decided to share ,….. probably the smallest chicken in the world ! We had tiny portions of veggies … 1 carrot 1 parsnip 3 small roast potatoes…. We had to ask for Yorkshire puds which should have been included. £16 a head for a small roast dinner is somewhat expensive …. I prefer to have chicken breast carved … not a wing or thigh or leg. The other roast dinners in my group were all small … we were hungary again soon afterwards. Service was good but the Fullers pub could have afforded some extra veggies !

Another pub hidden away in Richmond that I have never been to. I visited on a Sunday night near to closing time so can't really review the place in it's fill glory. However, the pub was a nice find. Lots of people laughing and enjoying the last hours of their weekend. I would come back on another night to get a proper feel for the place.

Nice pub; polite and helpful staff; good open mike nights.

Our favourite pub in Richmond. It’s always cosy and warm inside. And unlike some pubs in town, it’s always relaxing and fairly quiet to enjoy a nice drink.

Welcoming pub with friendly staff and good food

Relaxed pub offering great food, music and chilled live jazz 🥂🤗

This is a beautiful pub in the backstreets of Richmond with a great atmosphere and very friendly staff. The drinks, snacks and starters are served very efficiently and are always delicious! They have a very varied and seasonal menu with loads of delicious options (vegetarian and not). I started with the babaganoush and hummus flatbread which is an amazingly delicious small snack incase you aren't very hungry or waiting on someone. Then i had the steak of the day which is succulent, flavourful and stunningly delicious. It comes with a perfect peppercorn sauce and a delicious side salad that pairs well with the steak. It makes a great family dinner place on mother's day or father's day and for a Sunday Roast. Would give 6 stars if I could!

I've been coming to the pub for the last 20 years. The cooking has been very varied. Fortunately the new kitchen is really good. The food is very well presented and more importantly, darn tasty! I've booked a lunch for the 28th to give myself...

Had a mixed feeling after visiting the place due to a simplish menu but a good bar.

Great food and nice service but draft dispute double doors.

Had a lovely roast! We work in hospitality so weekends off are rare for us, we are so happy we picked here, so well looked after, food drinks and the roast was top tier! We will be back

Really relaxed nice place for an early evening drink. Had warm apple juice, was lovely.

Went for a large group roast dinner. Fantastic cut of beef (sirloin), great wine list, service was friendly, super efficient and very attentive. Best roast in Richmond!

We had a shared rather small corn fed chicken with vegetables. Everything was absolutely delicious, but for £45 it should be! Wine was average value £23 for a nice white. The service was excellent, as is the outside heated area, and small back garden. There...

Very cosy, lovely atmosphere and great Roasts !! Staff friendly too.

Cute setting but the manager is a real weirdo in here. She’s a bit rude and awkward.

Friendly place with decent food.

Absolute top notch pub. Great food, great service and staff, and a cool small beer garden out the back. Would highly recommend!!

Nice outdoor area and very friendly

Fabulous food, staff were excellent - Luka was outstanding. Kids loved their food and the playground outside was a winner. Thank you, we’ll be back.

Beautiful food Polite staff Dog friendly always a bonus

Good food, nice friendly atmosphere. Enjoyed it very much.

Had a lovely meal today, and big up the Raspberry Mojitos by the lovely energetic, bubbly Ema . Perfection in a glass 👌, Thanknyou , As Arnold Schwarzenegger said " I WILL BE BACK " x

We ate chicken Sunday roast at this pub during or visit to a friend's neighborhood, it was very good! The place has a patio and children's playground just beside, so it's ideal for families

Nice Fullers pub, love the food and drink, good friendly service, and a lovely beer garden.

Fantastic pub, good food and vibe.

Had a great lunch and good drinks outside in the sunshine. Worth a visit.

Traditional pub atmosphere. They have a beautiful garden area but was unable to use because it was booked for a private wedding. Bummer! The service was good and people super friendly!

Friendly and helpful staff.Covered outside area.Good quality food.Recomend,Rabbit Burger,salt baked beetroot and the brisket Ragu.

We had our child's birthday party at the White Horse. They have a lovely little garden in the back with a connecting door to the playground. It was an ideal location as people were able to take breaks with their children in the park and...

Excellent staff, location and nibbles. We had our child's birthday party at the White Horse. They have a lovely little garden in the back with a connecting door to the playground. It was an ideal location as people were able to take breaks with their children in the park and then come inside for cake and drinks. The staff were incredibly friendly and accommodating. We would highly recommend!

I’LL NEVER BE BACK I have been living in Richmond for nearly 6 years, and had been a few times to this pub. Never felt really welcome, but given the location, had been there for pints & meals. Today my father-in-law and myself had one Guiness at the neighbour Red Cow pub and, as its kitchen was closed, we walked into the White Horse to get a bowl of chips to my 7-year-old son. Our plastic cups were almost empty when we’ve chosen a table - actually mine was, and my FIL one’s had only the last quarter to drink. While we were waiting for the chips, the manager came and told us we were not allowed to get into the pub with drinks bought elsewhere. I apologised, said I would be more careful next time and argued that, actually, just a quarter of one of the two plastic cups were left to drink. She continued to argue with me, in a very rude way. Well, I went to the counter and cancelled the chips I had ordered. I don’t want to believe I had been treated like this because my family perhaps does not look like the stereotype of the Richmonder family that actually are their typical clients. But I don’t accept to be treated like this in front of my son. I really don’t feel welcome here.

Great for kids as the playground is secure and close to the outdoor tables. Service was good and food prompt but I don’t think they Sunday roast was great. A little sparse and for 4 adults and 2 kids the bill was over £200!

Really friendly staff and the portion sizes of the lunch was great. The children menu was really good especially the little steak pie from my little one. Will definitely be going back as there is a playground attached too ;)

Good atmosphere. Unfortunately the 'Triple' cooked chips were Luke warm.

Pleasant pub on a sunny afternoon. Out door seatinf waa good. The barman could have been friendlier.

I used to dine here when I was living at the Albert's and then returning from time to time since I left. I loved its atmosphere and original cuisine. Today is Mother's Day in Italy and decided to go with my daughter. Bad idea. Salumi...

I've been going to the White horse for over 10 years and in that time, the staff and the food have varied greatly in quality. At the moment, it seems they have seriously dialled up the menu, which was great - really varied and inventive...

Great little pub, good food, and kids park next door.

Stopped off whilst on a cycle ride through Richmond and the Park, just off the Main road great location very welcoming, recommended

Excellent service from bar staff, especially Connor the Barman. Slightly disappointed that (apparently) a gas outage restricted our menu choices. The food was nevertheless adequate and the service was very good.

Booked a table for two for Sunday lunch. Shown to table and ordered drinks and then subsequently ignored. Walked out after 30mins. I appreciate that staffing can be difficult these days and the restaurant was busy but it's an unacceptable experience.

From the moment we arrived we felt welcome. The staff are lively, attentive and utterly charming. High praise to Louise and Georgina x

We had our wedding reception here on 12 March 2022 and it was honestly the best day of our lives, Jack and everyone at The White Horse did a phenomenal job. This is a lovely pub with great food and even better staff, thank you so much for the memories :-)

Great food and warm atmosphere.

Brilliant service - private party but really attentive staff. Food selection wasn’t fancy but really tasty and something for everyone, including vegetarian and vegan options.

A proper pub still which can't make up its mind whether to be a gastto pub. I had a burger which was well cooked and good quality and the chips were triple cooked also good. Fullers pride was well kept. Our server was good but others were kept waiting. We liked that there was no incessant bar music and people were able to talk to each other.. It is a little pricey but hey it's in Richmond! Plan to go back to drink in the outside as there is little traffic when it gets warmer.

Fantastic staff especially Morgan. Great food and drink. Would recommend.

Have recently moved to the area and my husband and I decided to book our Valentine's dinner here, as it was the nearest place to us. Such delicious food! The atmosphere was perfect and the hostess was friendly and attentive. It deserves every single star :)