The White Horse in Bromley

Was in for a drink the staff were very friendly and helpful

Best pub ive ever been to, the staff and management are the best

On both occasions when having a meal, the salt pots have block salt!!! Reason being where the pots are not thoroughly dried before filling them with salt. The chips have gone from decent to skinny baked and tasteless (naturally cos you cant put salt on them), service was ok but not up to Lisa's standards when she worked there. Needs bringing into touch somewhat.

I Ordered food at 15:40 on Sunday 22nd of September, Simple order of a burger and a side. At 16:25 I've noticed my food has been given to someone else. I knew it straight away when the guy who got my burger looked confused but still accepted it. And now while writing this the bar staff have done a check back on my food but it's not me. I was then offered for the food to be re processed but before processing my refund I hear the barman saying to another customer 45mins from when you order. In my personal opinion I should be priority and going back to the kitchen and say do this order ASAP The worst thing about it was the bar staff knew the burger was for me cause I had to go collect my own drink. And now have to wait 2 days for a refund without being told this And now that table of 6 food has come out and confused at why there's another burger on the table when he's eaten. Not being funny I would like some sort of compensation for this absolute inconvenience Absolute joke!!!

Great atmosphere, welcoming, friendly staff, food was nice, not too busy but still a great vibe. Very chilled environment and great energy

lovely place!! love that colette!!

Love that Irish gal!! Makes the place

I've been attending this establishment on and off for about 4 years I've never had a disappointing meal never had a disappointing moment and I've been carefully looked after by Gina Kim and Tats.

Absolutely amazing pub, amazing people would recommend

Terrible experience at The White Horse. Very rude staff - her name is Nicola, I think may have been the manager on duty. Facilities are filthy, tables greasy and grimly, so we cancelled our food order. Toilets equally as filthy. Won’t be going back

Great pub, great service and great drinks

Lovely hosts, great atmosphere with a smoking area also some lovely food

barbara was a great bartender and was so hopefully definitely recommend coming here xx

My friends and I come here every week for pool and pints! Great service, great food and £3 pints Mon-Thursday 5-8. Collett was amazing also

Good range of drinks, friendly staff and locals, sports on TV. Fair price for Asahi.

Great day out, Ashley is top G! Only complaint is I cant give a 6 star.

Super friendly service, clean nice environment and the food was great too. Thank you Kate for your friendly warm welcome and great customer service

I’ve been a regular in Beckenham for years and the White Horse is by far the best community pub in the area .. staff are friendly and service is amazing .. big shout out to Kate who is always great with everyone and keeps a positive vibe in the establishment along with the other staff .. a regular for years to come .. thank you White Horse

Friendly staff,good Beer selection.

Went for a game of pool and drinks with a friend. was served by Ashley he was very friendly and made us feel welcome in a pub we had never been in before, amazing and quick service :)

I went in on Friday night, had a few drinks with the girls, lovely food, lots of TVs to watch sports, 2 pool tables, very friendly staff. Thanks to Ashley and the team. Would highly recommend and would definitely go again 🙏🏼🙂

Food was good and served quite quickly. We went on a match day and it was horrifically loud which let the place down.

Had a great afternoon catching up with a friend and the kids, food was lovely service was incredible. Thanks to Kim & Liz who were super helpful, friendly and great with the kids..

Football game Brilliant food Drinks more expensive than usual Brillaint atmosphere Thank you Ashley for reserving an amazing table x

Staff are amazing and lovely atmosphere

Ordered a Coke as a mixer and was given Pepsi, when I complained this was not what I ordered they refused to change the drink. I was not told at the time of ordering my drink that I would be given Pepsi and was not given the option to pay for it which is what I asked for. The cost would have been small to rectify your error. Was served by the manager apparently, very disappointed in the poor level of customer service. The response from them is just an excuse, I had no trouble in O’neils when this occurred.

Excellent staff. Particularly Colette and Ashley. Thank you so much.

Walked into this pub with friends The greeting from Kim was so professional, nothing was too much trouble. She is such a credit to your pub. She lights up the pub and her service is 5*

Such a lovely pub!! Staff are bang on!! Defo be back thanks colette

Cracking atmosphere in this place!! Will definitely be back thanks collected

Great time such a laugh thanks colete

Amazing pub, great staff, lovely food, shows sports and has 2 pool tables. Great atmosphere. Well done Ashley and Team

Went in yesterday for a chill drink, nice atmosphere and a good open space. Got chatting to one of the bartenders, Sean. He was so lovely, very knowledgable and was happy to answer any of my questions about the cocktail menu. Stayed and chatted for a while with him then went on my way after a great afternoon.

I had a disappointing experience at this pub this evening. The service was terrible. They reduced the food menu to only a few options: two or three types of pizzas, about five side dishes (like chicken wings and chips with Guinness sauce and cheese), and three different burgers that don’t even come with chips. When I asked about the limited menu, the staff told me it was a temporary change due to the football. When the food finally arrived, we had to ask for cutlery. The guy who brought the food was moaning a bit, though not rudely, about having to go back and forth with other people's orders. Additionally, when I went to the bar to get drinks, there were two women serving. One of them was helping a customer and saw me waiting, but after finishing with him, she walked away without saying anything. This left me waiting for the other woman, who then served a group that had arrived after me. Frustrated, I returned to my table, told my friends about the poor service, and we left.

Had a great experience here such a lovely atmosphere and great staff at the bar and serving! Smiles everywhere especially from ashely x

Love coming here for a quick and friendly drink. Ashley is amazing and fast to serve, definitely recommend x

Love this pub. Check for deals they have plenty and staff kindly point them out (thanks Barbara!!!) £13 for 2 pizzas and a pint!!! Can’t beat it.

Decent local good with good happy hour, pool tables, and food

What a great night..! Lucia is such a lovely girl and made sure to keep asking if we wanted more drinks.

Love this pub....I'm a former resident of Beckenham and I've always enjoyed living there and frequently going back for food and drink etc. The White Horse was an old stomping ground of mine when it was The Goose and the change of name and decor hasn't detracted from the wicked atmosphere this pub offers especially when decent sport is on....definitely one to go to in the Euros 😎. The only reason I dropped a star is the philli steak baguette and calamari was a little over cooked but on the whole, the family and I enjoyed the rest of the food, decent service, reasonably priced. 100% return in the not to distant.

Not bad I guess. A pretty standard pub. Update. Back again after a bit of a break. Pretty much the same as last time though I would like to mention how nice the staff were.

Lovely staff and fantastic door men.

If you’re playing the football on TV in the pub don’t switch it over during the game. This seemed to be an obsession with a staff member and happened a few times, changing to darts and golf. No consideration of the customers buying drinks and dinner enjoying the match. Won’t be going again.

Nice spacious pub and friendly staff

Been coming to this pub since Andy worked Here and since he's gone it's gone down hill. Not the same atmosphere

Love spending my evening at the white horse and always the best being served by Callum

Callum’s made the night what a guy

Great pub with banter from the staff. Colette can pour a proper pint and Callum is the sweetest. Went out of his way to get me a charger so my phone didn’t die. Thanks 😍 Sports on and 2 pool tables! What more could ya want

Ashley the manager is very friendly and welcoming . He has great eyebrows and great customer service . Thank you !!!

Reasonable prices excellent staff

Unbelievable. A group of 4 of us went in to have some food and a beer and they would only serve 3 of us food because the chef was too busy! I asked if I could have just a portion of chips and they refused. 3 of the party had already paid so one of us had to sit there and watch the others eat. When the food did come the double burger was a single, the mixed grill was charred to an inch of its life and the free range egg was missing because they had ran out. Edit: The manager came to see us and apologised. He organised a round of drinks and explained the situation. Strong move from the manager.

Dan was a top geezer. Lemon squeezer.

Callum, Dan, absolute units!!!!

The Home of Arsenal Fans in Beckenham, if you are ever local on match day you have to join us 🔴⚪️

Dropped in for a drink before meeting up with friends & family. At last a properly poured pint of Guinness 👌 Great service from the bar staff 👍 Did not eat in so no comment... menu looked good so be back Thanks for a great pour and a goid selection of beers. Cheers 😎

There was no food whatsoever on the menu and didnt give us any discount whatsoever because we could inly have one rhing on the whole menu

As always quick and friendly service

Had a great time at the pub this Easter! Big shout out to Collette for making us feel so welcome!

Always a fun afternoon, children can go in til 7pm and the perk is they have 2 pool tables!

Thank you Aaron for working so hard- amazing customer service!

Had a lovely chilled evening, Aaron at the bar went above and beyond, diligent and kind, thank you!

Excellent afternoon/evening celebrating my sons 21st birthday. Pre booked a good part of room for around 40 of friends and family, excellent staff ,service and food. A day to remember Thankyou Aarron and staff.

Where have all the nice staff gone? The staff on this visit were rude and couldn't have cared less about customer service. Food was an experience, very fatty steak and then told I was naughty for not eating my peas! Wheelchair friendly with accessible loo.

Collette and team absolutely brilliant! Sorted our large party out with excellent service all night! Would definitely recommend!

Fast attentive service,lovely friendly staff. Food was amazing. Real pub atmosphere.

Great experience, lovely staff all round

Always a fun atmosphere. Drinks prices are reasonable, especially in happy hour. Service friendly (Jack particularly helpful!) and nibbly tapas plates are tasty.

Love this place so friendly and welcoming good food tood drinks good people would definitely come back again! Well done guys

Been to this pub quite a few times over the years but never to eat normally for drinks and to play pool it’s a great very spacious fruit Mach live sport. And just recently me and my son was going to the cinema and we decided to have a bit of dinner here first. Was surprised at the price of the food and the verity they had on the menu.the food was spot on will definitely be eating and visiting here more regularly. Mitch

The food is delicious and the staff is kind 😆

I’m 33 years old and this place expected me to carry id at my grown age the bouncer took my drink out my hand what a joke I’m old enough to be he’s mum

The food and service was excellent. Unfortunately, this is a sports pub. Lots of TVs and the sound is high, which makes everyone else chat more loudly.

Ordered a meal and some of it was missing and was given fries instead of requested salad.

Colette was lovely, served very quickly and with a smile will visit again!

Lovey pub will come again thank you Ashley

Been coming to this pub for years. Good old fashioned pub atmosphere. Really good deals on drinks plus they even have happy hour. Ashley the new manager is doing a fantastic job as well as the whole team. If your looking for a good night what can i say cheap drinks , sports, lively atmosphere and they even got a pool table !!!! I also had dinner during the week pizza and a pint what could be better in life !!

Great service and great people working here

Had a bad day bumped into the most lovely person collete I really appreciate you for putting a smile on my face best bar maid ever

Since Ashley has taken over you can see many positive changes and stuff finally getting done! The team are amazing, food quality has always been great. Keep up the good work team Whitehorse

Beautiful pub inside and out. Staff customer service is phenomenal, good food, cheap drinks, pool tables…what’s not to love! Really welcoming place to offload, watch sports or have some hearty grub.

Had such a great night for valentines thank you to all the staff

I often go to the White Horse when I want a night off of cooking and washing up. The food is always good, especially the roast dinner which tastes just how a roast should. This place has a relaxed atmosphere and the staff are friendly and helpful and always welcome me and my family warmly and provide a great service.

Excellent service friendly staff and the food is grate

The food here is delicious. With amazing staff who are always more than willing to help or assist. The venue is very cosy and practical. But value for money vs. the level of customer service is impressive to say the very least!

Incredible bartenders gave riddles and sweets

Nice pub,plenty of tv screens inside. Offers online ordering from the table which is always good. We happened to be there late morning so the bar was still quiet.

Was given kids menu and then told one of the items wasn't on menu any more but not until I went to order. Staff aware kids are autistic and decided to serve everyone else's food 1st and was a wait for their food. Barman who delivered food was lovely and apologetic (he wasn't an issue at all, lovely service from him). Major communication issues between kitchen and management. Quite an unwelcoming establishment for a family with young children

Visit fairly regularly as always impressed by the choice of beers, selection of food and courtesy of staff. Service is prompt and friendly and Callum, i think, is really on the ball. Staff sometime seem run off their feet and could do with more staff.

It had a buzzing atmosphere, staff were polite,

Had a mega mix grill, fantastic And great friendly bar staff . Will be back again to eat.

Friendly place. Collett was great

The new management under Ashley is absolutely brilliant, I actually really appreciate here service and honesty towards customers with price and And regulations towards this pub. Thank you very. Much for employing her, the Irish young lady iam directing this towards.

Had a fabulous Friday eveving here with friends. Food was decent and atmosphere the whole evening was great! Ashley gave as a big warm welcome and the team gave a great service! Will deffinetly be back!

Always a nice welcome and staff that are friendly and helpful, it shows how good management like Arun and Ash can make the difference. Good drink and food selection at a very reasonable price.

it was a very good night out and had great customer service and also had great service behind the bar, i had a few guiness’ and they were very nice

Awesome friendly, professional service! (with a smile)

Collette is a funny witty and an asset to any environment. Makes you feel comfortable and part of where you you are. Danger to any wallet.

Lovely irah girl made me feel very welcome. Will most definitely return

Burnt food and rude staff. Mixed grill food was cremated and my wife had fish and chips, the batter was dark brown. I would not recommend.

lovely staff, very welcoming and the food was amazing especially for the price! would 100% recommend and would defend come back.