Based on 40 opinions finded in 1 websites

Opinions
My mother was having "Care meals" from the White Heart. The abruptly stopped. One phone call two weeks ago to say they were having electric problem and couldn't deliver that night. Nothing delivered the following night. I called the next day and was told they were having supply issues and should be up and running again after the weekend. She has not had a delivery since. Their phone goes unanswered and the building is locked up. Searching on line I have found that the premises are up for sale. Appalling treatment of the elderly and vulnerable. Leaving them high and dry and out of pocket. Where do they go to get money back?
Roving795381 . 2024-04-18
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Fantastic, roast dinner, was a carvery but everything was fresh piping hot and a good mixture of everything meat was cooked to perfection. Bar drinks were good staff were polite
Kim T . 2024-04-08
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I didn't get beyond the entrance to this place. It was filthy and stank, I just don't understand why anyone would go in there after seeing and smelling the lobby.
Leigh . 2024-01-20
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Excellent service and fabulous food at a reasonable price Everybody was very friendly. Will definitely return
Jules W . 2023-12-16
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After having 3 different takeaways delivered on time that were both plentiful and tasty every time. So I booked a table for Sue's birthday and we were not disapointed we had. The first surprise for Sue when shown to our table there was a happy birthday banner and ballons? We shared a starter of garlic mushroons followed by medium rear steak meals which was cooked to perfection we found. We finished up with sticky toffee pudding and custard which again was so yummy, but before the deserts were ordered another surprise for Sue our waiteress brought out a small cake with one candle on it singing happy birthday! As we really wanted the sticky toffee pudding and custard our waitress took the cake back after Sue had made a wish and blew her candle out and boxed it to take home. That meal and the staff and owners friendly way they took time to chat with us and welcome us to Swaffham we found awesome and the bill was not expensive either so for us we found the white hart meal experince as the takeaways had been to be an excellent visit and when we have time we shall be returning and have no problem in giving them 5 stars and highly recommend you try them for yourself. John & Sue Swaffham
JohnRWebb . 2023-08-31
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Rooms shoddy and in a state of dis-repair eg the radiator in room 17 was ripped out and replaced with an electrical o e which did not work. The shower was broken and there is a screw sticking up in the bath room which I caught my foot on causing me to bleed when mentioned to staff they said they'd sort it 4 days later it was still the same. Which I suspect is still the same now. The staff were very unhe
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Nice venue, shame about the staff! Food for lunch was ok, nothing amazing. But what really let it down was the staff! Could not be bothered to check if mayo was dairy free (found out later that it was), water never arrived. Not friendly. And then had the cheek to add a service charge to the bill!!! We requested that it was removed. Such a shame as the location and venue looked nice.
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We didn't eat here but we hear good things about the food. The beer was nice (Albion stout) but it would be nice to have a selection that isn't a woodfordes. A good Guinness on tap would be great.
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Lovely, genuine old thatched pub, with lovely staff. The food could not be faulted and the portions were more than generous. Definitely intend to return.