The Wellington in St. Helens

Good morning. We were s party of 4 called into celebrate a birthday on Monday evening. We all decided to opt for the steak offer. 2 steaks & a bottle of wine £30 x 2. I ordered & paid for the meals when I was charged £71.90 I queried this showing the assistant what was advertised on the menu. He then informed me that that meal offer was no longer available & anyway they had no steaks! I queried then as to why it was still on the menu, advertised on your Facebook page, & also on the till screen! The reply I got back was that you are waiting on new menus being printed. Your manager then came over ,apologised & refunded the £71.90. Needless to say the birthday celebrations were spoilt!!

Wow, what can I say? Not been to The Wellington for a few years, but decided to go last night on the way to the Shakespeare North and what a really pleasant surprise. We got a lovely warm welcome when we arrived. The staff were so nice. Our meals were delicious, piping hot and well presented (compliments to the Chef). Would highly recommend and we would certainly return. We'll done The Welly!!

Enjoyed a well cooked, hot and well presented meal served by very pleasant and attentive staff. Excellant value and a very pleasent experience.

This place was a big surprise last minuet decision to pop in and ordered the rib eye steak and a bouble burger and was really surprised of how good the food was and my partner even complimented the chef on an excellently cooked piece of steak best he has had in a while

Never had the worst food ever and to make it worse the horrible chef argued with me. To be honest I wouldn’t give me dog the carvery. Very disrespectful to paying customers. Her attitude is so letting a lovely pub down. But I can’t fault lovely lady on bar who who was very apologetic. And was very attentive so thank you. And to be honest only staff who I actually seen was welcoming and friendly. Will not recommend carvery disgusting. Gravy is water

Fantastic steak really chilled vibes. All round really good pub. We came for a family meal and we're made more than welcome. The meal deals are such good value for money. And the staff were very accommodating.

Ordered steak medium to well come back over done burnt on edges only offered a free drink when complained won't be going back sorry

Lovely atmosphere. And a hands up to the open mike night bar staff george and diane very polite lovely staff cant wait to come back. Cant get any better service always feel welcome.

Only staff I appreciate is George and Diane. Rude new lad and attitude off Sophie on carvery is disgraceful to be honest. I review greenking pubs all the time and never saw so many disrespectful staff in one bar. Attitude off new lad is not right. But 8 out of ten on food. Love this pub shame to ruin reputation with rude staff.

Great carvery. Lovely tender meats perfectly cooked veg, sauces and gravy v. Good. Very pleasant staff and great service. Couldn’t fault it.

We came here in june and had a meal which to be honest wasn't the best we've had. but credit were its due a big imrovment on our meal and the pub itself it now feels like a warm welcoming pub

When we visited I had the carvery. Was able to have a slice of the three meats available. It was delicious and hot.

Just a little thank you to the great service I received on Friday. I'm a lone parent of a 4 year old and 18month old. So going out for a family meal is normally met with lots of stress. The staff here totally took that away. As soon as I walked in with 2 little children was met at the bar and greated with I will get you a high chair, my colleague will serve you and bring over your drinks. . Instead of the juggling act that have met elsewhere. Meals where brought over with an abundance of cutlery for the kids to use and a big one for me the plates where not warm (so grateful, again normally got to shout at kids not to touch the plate) The staff kept checking that we were ok and even found a dummy which I hadn't known my youngest had gotten rid of while I was distracted by my eldest. You don't realise how grateful I am as all the stress had been taken away and was made an enjoyable experience.

Fantastic service and food was amazing! Steak and Ale pie was lovely - the pastry was perfect! Full menu. Very clean with TVs on.

We bout three adult meals and a kids meal the all American chicken burger was the size of a kids burger was eaten in three bite and got about 10 chips in a basket the chicken tikka meal portion was tiny got hardly any rice and the corn on the cobs came out dry they was replaced with some more dried corn on the cobs with no butter, they looked like they where cooked in a microwave overall very disappointed

Keep trying to enjoy eating here as it is our local. It has the potential to be really good but the food is very hit and miss, the menu is small and somehow the atmosphere does not work. its a shame.

Not the menu above. They have a new menu and very overpriced. Will not be visiting again as meals are quite expensive. And Leather upholstery was tatty and ripped in lots of places.

Lovely pub that's kept a traditional feel , great for food or just a few drinks. Bar staff are lovely , shout out to Danielle and Tom , Danielle could not do enough for us and the bar staff where quick and attentive running round cleaning and serving , they don't stop, you don't get staff like this in most pubs and it really makes the experience so much better, they get to know you and will happily chat whilst serving , customer service is key to a great pub experience so thank you to the staff. Will be back !

Ordered chicken tikka masala for myself and my wife it was horrible, chicken was like rubber and the sauce was horrible the meal was advertised as coming with poppadoms and chutney except we didn't get any despite asking staff for some. Won't be going back 🤬

This is a pub in a mess ordered 2 burgers with fries sauces were on the bottom of both buns fries cremated you had to pick the softer ones out the rest you could snap staff do not look as though they are not interested and were just seeing there shift out nobody asked how the food was and nobody seemed to want to clear the table you can see why people are driving past this place to go the grapes and management need to look at the grapes on the plus side its clean

Starters - chickens wings. beautiful Mains - steak ale pie chips pea gravy - not so good - pie very thin crust - meat tough and little of it mostly gravy like water - see picture chips and mushy peas nice It was a shame cos staff v friendly. food piping hot.

Very pleasant experience for myself and the family. A nice atmosphere, friendly staff and great selection of drinks available. We stayed for a few drinks and really had a nice time. We look forward to visiting again to try the food.

Food was like warm as was coffee Food would have been nice but just not warm enough Also building is very dark and dismal inside definitely would suggest a refurbishment in more cheerful decor

First visit as a group, pub was quiet but we had booked anyway. We ordered different things from the lunch time menu on the 2 for £12. Everyone happy with their meals, all cooked beautifully and good value we thought. We were able to sit and chat over coffee and because it wasn't busy we weren't rushed. Coffee and cake also good value at £4.50 Staff we encountered were all friendly, the reason I have given four is because it was a little bit chilly in there. We have arranged to meet again there soon though.

Fantastic staff, clean pub and the food is ALWAYS top quality. We come here all the time now. The previous reviews are not reflective of the staff or pub because to be honest I think some people can never be pleased. Thanks for great service...

Music too loud, children screaming and rolling around the floor, guiser had ran out of water it was filled and instant coffee made straight away so it was cold was looking for a nice quiet meal with my elderly mothers birthday, food was good

Beer ok food ok uncontrolled kids screaming all over the place a disgrace to their zero interest drunk parents

Unfortunately I cant review the food as we left before we had chance to order any. Sat at our table waited 30 minutes for our drinks which 2 of the 3 were wrong, went to the bar to ask if we could order our food...

Came here for an early lunch and was greet by Paul , really friendly & helpful with our drinks & lunch order. A true credit to the pub . Look forward to our next visit

Popped in for a lunchtime pint on our way home from another bar, staff were nice and friendly and Guinness was nice, will be back.

Went to the Wellington arriving at approximately 6,45 pm tonight for a meal, and to watch a little of the regular live music. The pub was busy but space was available for us, and we were asked where we'd like to sit. We didn't mind...

Had decent food here in passed but sunday roast was the worst I have ever had anywhere. The food was dumped on top of its self, poor presentation. Yorkshire pudding was soggy as was the roasties, the mash was like putty, left most of it...

I’ll tell you what, I haven’t had haddock like that since John Francome had me round on Good Friday. Absolutely superb

Today I visited the Wellington Pub for the first time, with my husband and in laws. Covid safe and very clean. Food was wonderful and customer service was excellent. I would particularly like to mention Leon, Lucy and Kerry who were on shift at the...

First visit to the Wellington pub today. Very clean, covid safe and excellent service. The food was exceptional. Will be returning.

Lazy Sunday dinner for us today - rang up and 15 minutes later we were there picking up our take away roast dinner - lovely staff and a hot dinner. This is our go to place for a relaxed meal when it’s open as normal...

visited today (Just me and my partner) and had a lovely meal in a nice relaxed atmosphere. I had beef lasagna and my parter had a cheese sub role. Very friendly staff, good Covid measures in place and the best chips we have had in...

I have visited with a friend who I hadn't since just before Lockdown a few weeks ago and throughly enjoyed the food and how organised the social distancing process was. The staff were great and always checking if we were ok. So I went again...

Since it's been taken over, food quality has gone down hill. Chicken dry steaks over cooked. Not great.

Met family for dinner and was expecting the carvery to be the same standard as the pub up the road of the same chain. I was wrong, just a plain carvery, nothing fancy. Wouldnt go again, will go 2 minutes up the road next time!

Went to visit friends for the weekend and we booked in for sunday lunch.Great reception,great staff,first class food and service.Highly recommend.Carvery excellent value.

Really good value Sunday Carvery £6.95 for one. You can pay extra for a dessert if you can fit it in! They’ve recently refurbished and it’s lovely.

Had a Carvery Sunday lunch today. The food was excellent, excellent value for money and the staff can't do enough for you. Really well run and the refurbishment is really in keeping with the pub. Bright and cheerful.

Went to this recently refurbished pub for Sunday lunch. There was a full and varied menu and also a carvery. I had a carvery which had a choice of 3 meats and Yorkshire pudding, 5 different veg, roast and mashed potato for only £6.99 Family had chicken and burgers. Grandchildren had their own menu. The food was excellent and we all enjoyed it. Can thoroughly recommend. Will definitely be returning.

Went to the welly tonight, great refurb, the pub was extremely busy we had booked a table which was a booth in the bar. Service was good staff were run off their feet but still provided good service with a smile .

Went late Sunday afternoon, choice of 3 meats plus a variety of vegetables, the at least 6 desserts to choose from. Food not piping hot but very enjoyable. Would go again!

Dropped in for a Sunday lunch and we both opted for the 2 course carvery Actually it was really damn good Usually I'm pretty critical but I really enjoyed Pub has upped it's game since the last time we visited Yum

Friendly staff, fair food for the price you pay. I have been a few times and it’s a fair Sunday roast nothin fancy but it’s not fancy prices. It’s a fair defo worth a try.

Worst place I’ve been locally. Got a meat platter dish. 2 sausages, chunk of beef brisket, pork belly with chips and bbq beans. The sausage was ok. The beef was tough and the pork belly looked like it had been cooked a week ago. Didn’t each much of it. So I thought I’d try a pudding only to be told I needed to spend more than £5 to use my card!!!!!!! What a rip off. So didn’t bother with the pudding. Left the place hungry. Never again.

For a buffet breakfast not great food was just warm and £2 for a small cup of tea a bit pricey and the overwhelming smell of brasso did not add to the experience would not return

Gross carvery. Leathery beef, tough potatoes, soggy & overcooked veg. Really let down as I used to like this place.

First time here everything was pleasant enough. I wasn't blown away but wasn't disappointed either. Staff were lovely too. Would I come back here? Yes I would.

We held the wake of a funeral at the Wellington who provided both a hot and cold buffet. The food was very nice and the staff couldn't do enough to make the day a little easier given the circumstances. Very pleased that we chose the Wellington, its old family favourite and has been for many years. Thank you very much to all the staff you were great.

Came for a meal with family. We were hungry. Service was ok but not the best. The food when it arrived was edible, but there again, you get what you pay for.

We regularly eat here as we just live round the corner, its usually ok, however this evening I ordered a cheeseburger and chips which was sadly lacking. The burger tasted like it was one of the cheapest I have had, there was no cheese and no burger sauce. Left most of my meal, nobody asked if things were ok, very disappointed and will not eat there again sadly.

Just been for a meal with family was disgusting waiting on staff was horrific. Stay away!! Come out of there starving!!

Ordered lasagne. Microwaved so long it was black on one side and could lift whole thing up as a piece. Sauce on top had gone like rubber. How they could serve it to someone i dont know. Always wary of sending things back.

Came to here for family get together. Cheap as chips and good quality food staff friendly will defo return

The Wellington has been one of my favourite pubs for years, with a great atmosphere, good food and a varied choice of beer and wine. The bar staff were nice and friendly. I've been away for a bit, so haven't been in for a couple of months, until last week. There's a new landlord and, since he's been there, most of the old bar staff have been replaced. Now there's very little choice of wine. What there is, I would describe as poor. Most are only in small bottles which, to add insult to injury, are overpriced. The drinks prices in general seem to have gone up a lot in a very short time. The atmosphere is really different. Within a few weeks the pub has changed from a friendly local, where you could pop in for a pleasant drink and a bite to eat. It's lost its character and its quality, which is a real shame.

Me, my wife and two kids are regulars at the Wellington pub. We always come on a sunday to have a family meal. Me, my vegetarian wife and my two kids are always satisfied with the hygiene of the pub and the food that the Wellington provides. Unfortunately, the bar staff are unfriendly, impatient and overall, rude, which always makes my children upset. The waiting on staff are however, delightful. Our kids are very fond of the waitress who always serves us. She is kind, polite and always provides us with whatever we need during our time at the Wellington pub. This makes my family’s visit worthwhile. Me and my family would highly recommend.

It's a while since I visited The Wellington. It used to be my local and I meet friends there occasionally. Of the two pubs in Eccleston Park, which is the local area, this was always superior to The Grapes, just down the road. It's not the case now! It wasn't marvellous when I was last in, but apparently it has now changed hands and it's certainly a change for the worse. Previously, there was a reasonable range of wines, but not now. From the limited choice on offer we had Pinot Grigio, which was mediocre. It did come from Italy but had been bottled in the UK. I think that says it all.The food was also disappointing. On a previous occasion we had tried the carvery and had been impressed by the homemade substantial Yorkshire puddings. They weren't available when we were there this time. There were hardly any vegetables, apart from potatoes, either, and this was well before the finishing time for the carvery. The plates for the carvery were Pyrex, which you might expect in a canteen but not in a pub restaurant. To be fair, I think the plates were the same last time, but at least the food was better then. The paper napkins were the thinnest I have ever seen. The new landlord had an opportunity here to make something more of this pub. From what I heard from the friends I was with, local people had been hoping for an upgrade, but it seems he has chosen to go for the cheaper end of the market. What a pity. We'll be meeting somewhere else in future.

First time here in recent years. Not a good choice on my part. Pie filling wasn't good quality and heavy pastry. Son had a burger which was fine, wife had beef in Yorkshire pud again fine. Timothy Taylor's was excellent and prices reasonable. I will give it another go though, the carvery looks a better choice.

I haven’t visited The Wellington for almost 20 years and it hasn’t changed a bit!

Never been before but now been twice in a week . First time I had smothered rump steak. Absolutely delicious, bbq sauce, chicken drumsticks burnt beef ends with fries too. No need for the mac and cheese with it though. My wife had hunters chicken, also delicious. Second time we had Sunday carvery. Pretty good standard. Beef was lovely.

Really enjoyed the carvery, everything was spot on again. Used to be a bit hit and miss but not anymore. Always excellent food

Nice Sunday carvery, pay at the bar, take a ticket to carvery and select what you like. Food was nice but kept waiting for someone to serve the food.

Me and my partner visited here today we ordered the chicken wings and chicken strips bucket to start should try them there very tasty we had no problem with ordering the nice gentlemen behind the bar was very pleasant and helpful we also had mains I had 8oz rump cooked medium was perfect came with all the garnish my partner ordered the double cheese burger which he also really enjoyed should try this place it's really good quality food for the price.

We popped in on Friday night about 6:30pm it was quite busy we noticed they had roast lamb on the carvery and me and my wife instantly chose the carvery and it was the right choice homemade Yorkshire pudding's cauliflower cheese to die for beautiful crispy roast potatoes and homade gravy made from the juices from the meat that day absolute heaven we had a laugh and a joke with the tall Irish chef I would highly recommend this pub and carvery as we are now regulars

I had the pleasure of my first visit to the Wellington today and found it to be a very rewarding experience to say the least! The people who are at the bar and in the kitchen really know their business and took very good care of our order.

Went for lunch with a large group of colleagues. The restaurant was clean and the staff pleasant. There was a good variety to choose from on the menu at reasonable prices.

Great pub food at a great price. Clean and tidy. Staff friendly and helpful. Lots to choose from on the menu and meal deals on offer.

This is the second time we have been in for the carvery on a Sunday and and on both occasions have been very satisfied. The food was delicious and plentiful and the Yorkshire puddings were a treat . All the staff are pleasent and helpful. Looking forward to a revisit.

What a delightful day went for tea earlier this afternoon Saturday 3rd Feb there was 6 of us we had no problem ordering are drinks staff were lovely we sat down and had a little drink we looked over the menu after a long hard decision on what to order we eventually ordered the 8oz rump steak 2 well done and 1 medium/well we're cooked perfectly came with all its garnish such as onion rings tomato peas chips mushrooms also had the mac&cheese; which had extra cheese added to it came out brown and crispy looked beautiful so if your a fan of cheese try that also ordered the all American chicken burger and chicken new yorker melt again couldn't fault them all was hot and tasty didn't have to wait long either service was top notch would definitely recommend coming here

We popped in for a carvery on Tuesday the 16th of January and I can honestly say we had one...

Dropped in for weekday lunch which was very nice, great ambience and immaculate surroundings. On strength of this we booked...

Although we had to wait 30 minutes for the food, it was worth it. They have some different specialty burgers...

Food was lovely but not amazing, one of our diners got the wrong meal and when approached staff they seemed...

Had a few meals in here now..can't fault it..

Good food fresh and tasty would like more of a choice than just roast potatoes but having said that I'll still go again

We recently had a meal here, the service was very efficient, the food was lovely, the menu has plenty to choose from, and the prices are reasonable.

Having twice visited we can only review the Sunday carvery.

Had the carvery for Lunch good food served hot and good thick slices of meat vegetables all hot will return

La comida era bastante agradable, no había mucha variedad aunque vegetarianos, pero nos llevó como una hora. La coca cola Light era plana que no era ideal, pero como nuestra colega muy amablemente nos tratamiento no le gusta quejarse. En general, es barato y alegre. Creo que el personal era encantador.

Sorry wasn't very nice think the food had been microwaved chicken and bacon with cheese and the southern fried chicken disappointed wouldn't be returning

I like this pub. The food is reasonably priced and portions are big. We order the Barnsley chop. Two chops either jacket or chips mushroom tomatoes and peas. All under a tenner. Never had a bad Mel,there yet. Baguettes are good too.

This pub has a very expansive menu with a good choice. Called in for lunch and found it to be great value for money. The pub has a very interesting design and interior with an artistic feel. An ideal place to use if you are visiting Knowsley Safari Park!.

nice pub very nice food wide choice for adults and kids meals nice and clean place will be going back enjoyed by all

£12 for two mains! Wife had gammon I had the pie, both were hot and very good quality. Service was top notch too. If I lived closer I could make this my local. No baby change in gents.

Went here today for a meal with my Daughter. Lovely experience sitting in a small castle with good food and ale.Kerry served us and was a credit to her trade.There's little extras if you take time to look around.I was impressed with the leaded windows in the gents, on the ceiling. Beautiful building and we'll worth a visit. I'm taking the Wife next. 1st and not the last visit.Handy for the Safari park minutes away. Great time there.

Lovely food. Did have a bit of a wait on it but it was worth the wait. Bar staff friendly. A lot of locals in there. All pleasant.

Had high hopes for this place and sadly they weren't just dashed they were smashed to pieces. The staff looked and acted like they didn't want to be there, the so called crispy breaded mushroom starter was anything but crispy and as for the mains, they were absolutely dire. The "cottage pie" looked like a brown soggy mess with a sponge cake topping, and the cheesy potato pie tasted horrible and the pastry was soggy and tasteless. Definitely won't be visiting again. If it was possible to give half a star rating I would, and only then because they serve beer. On the plus side they did undercharge us but that's the only positive thing to take from this experience.

My wife and I visited the Wellington recently for the first time in a while and although the food was above average and the staff accommodating in that I asked for a jacket potatoe instead of chips with my new yorker chicken , my wife enjoyed her 10 ounce gammon , 2 meals for £12 was certainly competive and value for money . On the downside there was no atmosphere in the wellington as considering its a week to Christmas no music/Christmas records were being played which was a shame as that I believe enhances the occasion at this time of year.

Hungry on a Sunday so decided for a carvery from "the welly" the food was nice and reasonably priced. Looks like they have brought out another new menu since I have been in so I will be popping back to try this.

Went with friends for tea. Decided to have carvery as it looked lovely and was reasonable at £5.50. Was ok except for the beef which was very chewy and tough to even cut up. Was disappointed as it looked lovely. When we pointed it out to a staff member he just nodded and smiled and didnt say a word. We felt like we were just ignored. Wouldnt recommend and wont return.

Came with my partner for a evening meal we have been before the food is always good even if we have to wait for it but tonight we didn't wait long even though it was a Saturday night we notice a few staff members eating on there days off which is a good sign but as always the table and the bar service were poor waited a while for service at the till as there were about 3-4 men sat next to it which really put me off n trying to get staff attention is difficult but normal in this pub waited ages for plates to be cleared and weren't asked if we wanted desserts as the staff who were working we felt were talking and laughing n joking with staff who weren't working and the door bell noise was going off quite a lot but they didn't stop talking we honestly felt that the staff members who where eating are more important then we are very Dissatisfied an disappointed might not go back again

Nine of us came for a meal at the weekend. The food was okay, but please sort out what is or isn't gluten-free. There were two gluten-free options on the menu but the barmaid (who was very pleasant and helpful) checked the allergy folder and these items were NOT gluten-free, and neither were the chips, although ham, egg and chips was a GF menu option. This isn't good enough. I could have ordered them without checking and become ill. Eventually settled on Chicken New Yorker with mash which was GF and nice.

Last night at the Wellington pub, Eccleston Park, the usual excellent quiz night was made even more special by the guest appearance of Barry Simmons of B.B.C.'s "Eggheads" fame.This was to help raise money for the two causes "Willowbrook Hospice" and "Macmillan Cancer Relief". We had a great time and it was really good to be part of this local community, have a drink and raise money at the same time.This pub has raised thousands of pounds for these two causes over the last few months.Barry Simmons was extremely entertaining and accommodating, but an even bigger thanks needs to go to Mike, the regular quizmaster, who, as usual, did a sterling job on what must have been quite a taxing evening for him.Well done to all!

My partner and I have just returned from possibly one of the worst meals we've both had together. I ordered tasteless lamb shank (possibly microwaved) which came with hard in the middle mash potatoes and peas. My partner had an all day breakfast which came with burnt sausage, cold toast, eggs had a horrible taste, salty bacon and smothered in fat chips. Totally disappointed as we were both looking forward to a one off lunch together. We definitely won't be going back.

Carvery is very good. All fresh vegetables and proper roast potatoes. Staff are all very friendly and attentive

2nd time we've been here in 3 weeks. Very nice big and spacious pub with plenty of seating if you are dining there. 1st time we went I had the lasagne and my husband had a chicken new yorker. We enjoyed both of them very much so decided to go a 2nd time. This time we had a burger and a carvery. The meat on the carvery was very tasty but the veg and potatoes were a bit tasteless. Staff are very pleasant there. We will probably visit again as it is a nice pub but will probably choose something else on the menu.