Based on 1.065 opinions finded in 2 websites
Based on 1.065 opinions finded in 2 websites
Opinions
We booked a private room for my 60th birthday for family and close friends. We waited half an hour for coffee on arrival, and this continued throughout the entire meal. My special birthday celebration ruined by the slow service. We waited for a starter, 15 minutes after everyone else, we waited for a main, 15 minutes after everyone else, we waited for wine and other drinks at least half an hour. The meals were poor and when we asked for more potatoes we were told there would be an extra charge, yet the extra veg came ..... 3 enormous bowls of Brussel sprouts!! We waited that long for the desserts the bill came before they did!!! We did complain and had a small reduction to the bill. Unfortunately we will not return. I wanted to remember my 60th celebration with fondness. I can only say that we would not recommend this place for any celebration!!!
Jackie Challinor . 2024-12-07
MORE AT Google
Excellent overnight stop, lovely dinner and breakfast. Our room was quite small but it was only for sleeping in. Plenty of hot water in the morning.
Colin MacDonald . 2024-12-07
MORE AT Google
Helpfull and friendly staff. We found them very attentive with being intrusive. The restaurant menu had a good choice and the quality of the food was excellent. My particular choice was Monkfish which was the best I had ever had. We had a good nights sleep in a very comfortable bed. Will definitely be revisiting.
Susan Gould . 2024-12-06
MORE AT Google
Excellent hotel in all respects giving good traditional value and service.Our room was on the small size ( our choice ! ) but this was more than compensated by the excellent food choice and quality. Will be going again as this will be our base during our trips to visit our elderly aunt.
reg gould . 2024-12-06
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Went for a meal a couple of weeks ago, let them know a week prior when I booked about allergies. Table was not ready when we got there (complimentary drink given for this inconvenience) orederd food and it came with my allergen all over it, sent this back and the waitress (wearing blue club style dress, laddered black tights and scruffy white trainers) had no clue about my allergy so went to check on the booking, it was there, kitchen not prepared for this inconvenience and so all I was able to order was the expensive steak that came with a tiny bowl of chips, a freezing cold mushroom and most of the steak was left on the plate due to all the rock hard grissle running through it (steak was not big enough for the price in the first place). Told staff about this issue, response was "we will inform the kitchen" and walked away. Not a single waitress asked us if we wanted any more drinks and were avoiding our table (even before we complained about awful food) got the bill and told them we were not happy to pay the amount shown as we were leaving hungry and thirsty, they took a small percentage off the bill and that was that. Would not go back, they were not busy enough for this kind of poor service and to not be prepared for allergies is disgraceful.
Samantha . 2024-12-04
MORE AT Google
Simply spot on for a few days rest from the world
peter ratcliffe . 2024-11-29
MORE AT Google
Great one night stay. Very friendly reception and fabulous breakfast. Definitely use again if we are in the area.
Andrew Barratt . 2024-11-06
MORE AT Google
Before this visit I had never heard of The Upper House. The service I received was fantastic, the staff were amazing. I would highly recommend The Upper House
Mr J Thursfield . 2024-11-04
MORE AT Google
Use this place quite often for coffee and cake or dining. Very good. Cannot comment on the rooms as we live nearby and have never stayed there but would assume they are of the same high standard as the rest of the venue.
Arthur Wareham . 2024-11-01
MORE AT Google
Lovely hotel in a wonderful location. Excellent service and the staff are very friendly.
ALAN BAGNALL . 2024-10-28
MORE AT Google
Very enjoyable stay, rooms have been excellent, food and service very good. 2nd visit of the year will be back soon
Paul Lejman . 2024-10-26
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My second time here. Fantastic service, room was outstanding, I had the disabled adaptation and it was perfect. Breakfast was good (had better and worse) but on the whole a great stay
Alan F . 2024-10-26
MORE AT Google
What an outstanding and special experience. Sunday lunch for 4 - family - very first visit - recommended - white table cloths, really nice menu selection, friendly service. Lovely seating lounge for pre meal/post meal drinks - not pretentious or stuffy - just lovely - the roast beef was the best have had in a long time - desert was also lovely - reasonably priced too! 100% recommend 👍
Nick R . 2024-10-07
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However the place itself is really beautiful, the staff is unbelievably rude and careless. We stopped to have some tea after the walk, asked waitress for the manue and the only thing she answered was «I’m very busy». Without any explanation she never brought us a manue and we left. It’s actually not for the first time. I had the same experience last year. I decided to give them a chance today. My mom visited the twice for a lunch and was disappointed with the quality of the food. My conclusion is that they just have a bad management. Such a pity for a wonderful location like that.
Alisa C . 2024-08-25
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Nice place but the evening I stayed the evening meal came out extremely slow. Must say that once it arrived I was very happy with the quality
Jon Davis . 2024-08-04
MORE AT Google
Had lunch here before a pottery masterclass. The food was very good, the atmosphere and decor very nicely laid out and staff very friendly. The meal was very reasonably priced too.
David T . 2024-07-11
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Stayed here for a friends wedding, great location and great service!
Jordan Davies . 2024-07-09
MORE AT Google
Beautiful restaurant. Beautiful food very reasonably priced we had the lunch menu starters from £7 mains from £10. Great and attentive service. Highly recommended
Whoppett . 2024-06-15
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A beautiful birthday suprise. The husband did very well. The welcome was lovely.. The view from our room was a delight. Breakfast is very nice.
Debbie Diver . 2024-05-30
MORE AT Google
Had a lovely lunch, food was tasty together with very good service from Rachel. Gardens were beautiful and well maintained. Thank you.
S S . 2024-05-27
MORE AT Google
I’ve been here a few times. Quality food and a lovely venue for meals / weddings etc 109% recommended
Heidi Lomax . 2024-03-21
MORE AT Google
Beautiful building, lovely location, helpful staff and fabulous food.
Shirley Wallace . 2024-03-16
MORE AT Google
Had a lovely private party in the conservatory Reception team are very professional friendly and helpful. Everything went to plan
Emma Littlehales . 2024-03-15
MORE AT Google
We went for a 70th birthday party and we stayed overnight for convenience. The party, food & music were very enjoyable. The room was clean warm & welcoming and we had a good sleep. Breakfast was very good in a delightful dining room. The staff were efficient and friendly, would not hesitate to stay again.
Stephen Salt . 2024-03-13
MORE AT Google
Very disappointing visit. We had afternoon tea and despite two telephone calls before our visit notifying staff that my sister is celiac and therefore cannot eat gluten we were after waiting 30 minutes given two normal teas. My sister had also requested no fish on her sandwiches but when the second plate of food arrived it still had a crayfish sandwich and had to be returned for a second time. Whilst waiting for the correct food a cat came into the dinning room which is totally unhygienic. The sandwiches that i had were dry and one had a square of processed cheese which is unacceptable when paying £24 pp. The salad garnish was obviously old and inedible . My sister did not eat her scone as it was identical to mine and was not confident it was gluten free. No offer of different tea to the english breakfast tea we were served. We left feeling that it was not value for money and that no one was really bothered about the service or quality of food.
Ashley Simpson . 2024-03-07
MORE AT Google
Excellent hotel, staff, rooms, evening meal and breakfast, all very good.
Dave Roberts . 2024-03-04
MORE AT Google
Massively overpriced, we went for a valentines day afternoon tea and Unfortunately the sandwiches were stale and tasteless, the warm scones were OK, and the few tiny cakes if that's what you want to call them were horrendous, not good quality at all, felt like cheap frozen deserts not great when we paid £96! we were the only people in the restaurant apart from a another table of 2 and I can now see why, staff were very slow we didn't hang around as we were just so disappointed not the afternoon we had planned and it was such a shame. We also asked to upgrade the afternoon tea to the savory option but was told no as we hadn't pre-ordered I wasn't told on the phone at time of booking I needed to pre order anything so again was disappointed the only thing good about this place are the beautiful grounds that surround it. Don't waste your money eating here!
Sophie M . 2024-02-15
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Went with a group of friends for lunch,had the Christmas lunch which was superb and great value for money given the quality.Service was exceptional. We all said it was the best Christmas lunch we had! We then had our coffees in the lovely lounge.We will definitely return.
Croll family . 2023-11-26
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Been here several times in the past and always been a nice experience. A little concerned at some of the recent reviews but have to say that everything was good for us with excellent service and lovely food.
David W . 2023-11-12
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Lovely venue and very friendly staff but unfortunately the food is disappointing. The meat dishes are at harvester level and the vegetarian dishes include pizza and pasta (how original). There is nothing on the menu for gluten free vegetarians and the salads come with a cheap dressing from a jar. It's such a shame considering it's a lovely place.
Chichidavinci4711 . 2020-10-26
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My son chose The Wedgwood Museum for his first ever afternoon tea. The staff are absolutely first class, great service. The afternoon is delightful. The sandwiches were lovely and fresh. The scones, cream and strawberry jam were delightful. The cakes were first class. All in all a great experience and thoroughly recommended.
BlackPepperPlease . 2020-10-24
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Absolutely beautiful food yet again at this hotel restaurant!Huge compliments to the chef for such mouth watering food, literally spoilt for choice.The menu is full of glorious combinations and everything is served to the highest quality. Everything is cooked to excellency and literally your taste buds burst with every mouthful. Would definitely recommend the Staffordshire English breakfast.... Its devine. There's your traditional restaurant food like beer battered cod and chips, or you can have the chefs specials which I would highly recommend, and you have to sample the apple pie with clotted cream....... Its well worth the extra fitbit steps to burn it off ;-)Portions are very generous, but well worth the indulgence.If only we stayed long enough to sample the whole menu!Definitely coming back, thanks again for a beautiful weekend of glorious food, relaxation and the highest level of hospitality, see you all again very soon!
joannamB6885GP . 2020-10-04
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I cannot fault the food and service we had last night. I had booked my table online and had added the comment 'if it's nice could we sit outside' On arrival we were asked if the weather was nice enough for outside, if not we could sit inside, brilliant personal service. We had 3 courses and everything was spot on I cannot fault a thing. The sirloin steak was perfectly cooked and rested and full of flavour. Becky the restaurant supervisor had time for everyone whilst making sure everyone's needs were met and made it seem effortless. We had such a good time we booked another table as we left. Think this could be our new local. The views from the garden are pretty special too.
egyptianwitch . 2020-08-19
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White linen tablecloths, Wedgwood china, beautiful afternoon tea, very friendly staff, manicured gardens, and a lovely sunny day.
Kath643003 . 2020-08-14
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Plenty of choice and freshly cooked. Very relaxing surroundings with a good choice of background music AND proper napkins!
B9190PBneilw . 2020-03-08
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A beautiful location and the best afternoon tea i've had. Lovely selection of sandwiches and cakes served with endless tea and coffee. A very elegant, warm and friendly place. Highly recommended.
monkjojo . 2020-02-21
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We chose this hotel for a friends meet up due to the location close to the potteries. The hotel was lovely as was the restaurant. The food was really excellent with friendly and attentive service - just what we wanted!
cardiffr2015 . 2020-02-16
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A pleasant afternoon tea, but not the best. There are other places nearby more worthy of a visit.No choices of tea, just a normal black tea, no extra sandwiches offered and a bit short on ambience.The weather wasn’t goo so we had to sit inside, a shame really as the gardens are lovely.It would be good to sit in the lounge for tea as the dining room can feel a little empty.Lovely China tea set, spoiled by a plain, basic, earthenware, white teapot. Wedgewood can do better
Savvypanda55 . 2019-06-25
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We visited the restaurant during our recent visit to the Artisan Market. I must say we found the food excellent and would definitely use it again when we next visit.
leslief479 . 2019-05-14
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We were very impressed with the meal here. Staff friendly and professional. Just wonderful to sit near the window looking out at the gorgeous grounds. Very nice to eat off Nic China as well.
Austimum . 2019-05-01
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2 for tea and the venue is lovely. Not a lot went into presentation also asked if we could take what we could not eat with us and was told no.
Margaret C . 2019-04-27
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Had afternoon tea at the upperhouse and it was one of the nicest after noon teas I have had .the house as lovely gardens and you can go on some good walks around the area Barlaston
Kay B . 2019-03-31
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Of course the setting is beautiful but the afternoon tea is an absolute rip off. The presentation was not at all like the picture advertising it. £17:50 per person for a two rounds of bread with ordinary filling, a warm scone with a tablespoon of cream between two and a couple of small cakes. We had to ask for a pot of tea or we would have been left with the two soft drinks we asked for when we were seated. The Tiffin tea which is basically the same without the two small cakes at 11:95 per head would have been a bit more acceptable but we were not given this option over the phone This means that we paid £5:55 each for two tiny cakes. We were not asked if we would like anymore of the 'unlimited tea' and we left after 45 minutes. Very disappointing especially as it was meant to be a treat for a 60th birthday.
juliewP8840SC . 2019-03-04
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Group of 4 visited for an afternoon tea. The room we were sat in was beautiful and the staff were attentive and friendly. We enjoyed the afternoon tea with a good choice of sandwiches and cakes. It was also nice to have an option other than just tea although we never got the water we asked for as later in the afternoon staff were busy with other events. All round it was a lovely afternoon and a reasonable price. We weren’t hurried along and the tables are well spaced for privacy and a nice atmosphere.
243Ems243 . 2019-02-12
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I love the decor and style of this place. This was my second visit, and this time I did not do the full Afternoon Tea in their salon, just the Cream Tea and their Trio of Cakes at the cafe but both experiences were enjoyable as well as their tea. I just visited Bettys of Harrogate so I am quite sure I would be slightly critical but I really liked their tea. Their wanderlust tea are divine. I had a sample and recommend the Blue Pagoda and Camellia.
jeanjeannie2020 . 2019-01-20
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Visited the tea room which is situated in the world of Wedgwood
edwardbM3353UH . 2018-12-16
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Very nice restaurant but like most, understaffed. Dinner was from a limited menu but well cooked. A traditional English breakfast was available.
rvhughes . 2018-11-07
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Impressive drive through private grounds to The Upper House. Lots of parking spaces. Small intimate rooms with 4 or 5 tables in each. Suitable for group bookings. Light airy rooms with traditional decor. Yong smartly dressed staff. Relaxed atmosphere with slow service. Food was average. Homely. Not very imaginative nor especially well presented. Mixed vegetables served in a big bowl. Portions average. Food warm. Nothing special but pleasant. Will visit again next month & give it another try!
Teresa L . 2018-11-01
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An excellent assortment of sandwiches on brown & white bread,scones Variety of cakes & small jelly with tea.service was quick & efficient.A great idea for a gift for your best friend,aunt or mother’s birthdays House set in beautiful gardens with good views f the Staffordshire countryside.
junebradley191 . 2018-09-25
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My husband and I stopped off here for a night so that we could visit the Emma Bridgewater factory not far away. We were on our way home from a holiday in the Lake District so it seemed the perfect opportunity to do so.
Sophie W . 2018-07-21
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Went on a lovely Wednesday afternoon for some lunch with a friend.
Becky G . 2018-05-18
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A Sparkling Experience with a tempting variety of Sandwiches, Cakes and Scones in a restored Georgian Manor House amid Scenic Gardens!
John L . 2018-04-25
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Tasty home cooked food in a lovely setting . Staff are lovely and very professional. I had the chicken and leek pie which was very tasty. My only comment is the music in the dining room. It's quite loud and in my view not a suitable genre for such an elegant place - in my view some classical /jazz or piano type music would be more appropriate and at background volume levels . They kindly turned it down when i mentioned it. It's a similar thing at breakfast where they play local radio including adverts again at raised volume levels . If they just fixed this then all would be perfect.
Sue A . 2018-04-17
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As part of my husband's birthday celebrations we booked Sunday lunch for ourselves & a couple of friends from London.
Jan716 . 2018-04-16
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I've rated the Hotel overall - now the restaurant. Evening meal - plenty of choice, friendly and efficient service to table. The food was extremely well cooked, pleasantly presented, flavoursome and excellent. Breakfast, similarly, plenty of choice and cooked to order. Simply the tastiest breakfast I've ever had. Not huge portions of any one item, but plenty of items in a "full house" breakfast. Fruit, cereals, savouries, kippers, pretty much anything available for healthy eating as well. Faultless!
Bob H . 2018-03-16
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Booked up for a return Christmas meal after an excellent experience last year. Excellent again! Lovely staff, attractive menu that required pre- booking, delightfully presented food. £19 only for a superb three course lunch. Thank you.
1949etwall . 2017-12-14
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I would highly recommend afternoon tea at the upper house. The staff are lovely and the food is amazing! One of the best by far.
Go737408 . 2017-12-06
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Evening meal was good with plenty of fresh veg and well cooked main dish. Cooked breakfast was excellent though the buffet was very minimal and depleted , even early on.
henryd531 . 2017-11-09
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Been here a few times for afternoon tea and also the wedding of my granddaughter. Beautiful interiors designed to match the building. Each room is plush, some with wonderful views over surrounding gardens etc. Afternoon tea sandwiches, scones and cake were so fresh and reasonably priced. Set out in the lovely Wedgwood room with murals depicting its history. Service was second to none. Highly recommend it xx
Dottie S . 2017-11-07
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whilst attending a family wedding at the upper house we ate in the bar, where we had a lovely lunch at a good price and the next morning we had a lovely breakfast, with everything from cereals, fruit juice and a choice of full breakfasts, all are lovely
tony w . 2017-09-10
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Great food, what more do you want from any restaurant? Vsited the UH after a great time at our daughters...
Penfoldsmith . 2017-09-03
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Very beautiful place ! Will try and get back one day . Wonderful food and lovely setting, gorgeous grounds and...
Nicola A . 2017-08-21
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Ubicación impresionante para una comida deliciosa. Su extenso menú, dedicado al gluten nunca ha fallado para impresionar en numerosas visitas. Personal capacitado con bien consejos útiles hacen de este un firme favorito.
Williwaz . 2017-07-10
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La comida era sabrosa. El servicio era genial. El ambiente agradable. Desayunamos y cenamos aquí y ambos eran muy buenos. Las porciones eran grandes. La única razón por la que no comimos allí cada noche de nuestra estancia en la casa era la falta de...
GGMai . 2017-06-26
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Experiencia encantadora lujosa. El entorno es impresionante. La comida era deliciosa, ver hielo impecable y tan bien como el té de la tarde en el Ritz.
Ermintrude T . 2017-03-31
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Four of us visited here for afternoon tea the day before Mothering Sunday.Overall, we very much enjoyed the experience. The house is beautiful and the grounds /views are stunning. The food was delicious, particularly the scones! Beautiful and light served with jam and clotted cream. Best scones I've had in a long time.Attentive service from very polite staff.The reason I can't give this 5/5 is because as quite often with these afternoon teas, we were served bagged tea. I know loose leaf is messy, but really, that's what should be served. This might sound incredibly pedantic, but loose leaf tea would have done the beautiful Wedgwood china far more justice. That being said, an extremely pleasant experience.
Janine H . 2017-03-27
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We visited Upper House for lunch on our Wedding Anniversary. It was our first visit, following recommendations from friends, and we were not disappointed. The dining room was light and airy and we had a lovely table near the window, enabling us to view the very pretty spring gardens. The menu was good, and the food delicious. Following lunch we walked out into the garden and enjoyed the extensive views over the surrounding countryside - we can see why people choose this venue for weddings as the garden is a lovely backdrop for photographs.
freddavies . 2017-03-19
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Have just come back from afternoon tea with family and am really disappointed. I've had other afternoon teas which have been much more value for money and food quality was much better. After declaring some allergies in advance, there was no mention of anything being considered when the food came so I checked about my nut allergy, the response "well we don't make anything here so whilst none of the cakes have nuts in them, we can't guarantee they weren't manufactured on a line with nuts". I don't eat cream and was told it's ok it's buttercream that's not the same! The sandwiches were fine, moist, just enough filling (4 soldiers per person). The cakes however were dry and far too sweet (1 mini Victoria sponge, 1 Viennese whirl and 1 "profiteroles" shaped Eccles cake). The scones were the treat though (only one per person) plenty of jam though and one small bowl of clotted cream (for 8 of us). We had to ask for more tea on a few occasions and weren't asked if we wanted anything else extra at all. Won't be going back here, will definitely try others next time. Sorry
Connorsmum2304 . 2017-02-15
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Me and my boyfriend visited the restaurant last night for our Valentines night meal. Can't fault anything , excellent service by Ryan and the staff were really friendly including the receptionist Heather. Atmosphere was great, the food was excellent and great value for money! Would definitely recommend this place to anyone and everyone, will be visiting in the very near future! The upper house should be very proud of their staff, job well done!
Laura_and_Wayne . 2017-02-12
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We had an excellent diding experience at the wonderfully decorated Wedgewood Restaurant at the Upper House during a recent visit. The food was supurbly prepared, and it was presented in a lovely setting. Our server was wonderful and was very attentive to our needs. The Chef came out to discuss how he prepared the wonderful chicken dish, and that was a highlight! The desserts were wonderfully presented and capped off a delightful dining experience.
Michael E . 2017-01-11
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We had a nice afternoon recommended ,able to both buy gift for Christmas to .the restaurant is very nice and clean,service second to none.
Kermi743 . 2017-01-01
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Beautiful house and gardens, lovely afternoon tea, sandwiches and warm scones to die for! Friendly and efficient staff.
Joyce T . 2016-11-22
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A perfect lunchtime meal in a perfect setting and at a very reasonable price. The table was spotless and the service excellent.
S S . 2016-10-26
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Visit today for lunch ,great selection ,we did decided their great soup selection included salmon sandwich ,perfect can recommend.
Kermi743 . 2016-10-26
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Firstly this is a fabulous property and you can only imagine how amazing it must have been as a home. The gardens are so pretty and well worth a walk.The inside of this property really does need an update, the carpet is stained in many places and it's a shame to see.Now for the afternoon tea - at only £16 I was very impressed with the tea. There was a nice selection of sandwiches, the Victoria sponge was delicious. The only thing I didn't like was the scone which was served warm but I found it too dry. It was wonderful to see proper clotted cream!The service was also very good, we were constantly asked if we required any more tea. Forgot to mention everything was served on pretty pastel Wedgwood China.Had a great afternoon and I would not hesitate to recommend
applestrudel . 2016-09-14
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We stayed at this gracious hotel and were tired after our drive. Thus we stayed in for dinner and aren't we glad that we did. The room was elegant, the steak tender and tasty, the service attentive. I wou,d also imagine that lunch with the garden views would be a delight.
Debbie H . 2016-06-22
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Attended a civic reception and dinner....food was excellent and service very good. The reception in the conservatory allowed lovely views of the garden (great for wedding photos) and views beyond.
Tallinda . 2016-05-04
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An excellent location for a wedding.with good rooms and attractive views. Good food and wines although the drinks can be a little expensive
Peter B . 2016-04-25
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Not fine dining but top quality hotel food and service. Bar drinks a little on the expensive side but good wine list with ok prices. Service excellent
Richard J . 2016-04-25
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The reason for visiting here was a birthday gift of afternoon tea for two. We had never visited the area before and timed it on returning from a trip to see friends further north. It was a Sunday afternoon and obviously a popular place for Sunday lunches, weddings and teas. The afternoon tea was very good with plenty of choice and so much that we came away with a doggy bag! The service was excellent even though other events on at the same time must have stretched resources.
aregulartraveller387 . 2016-04-20
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Had a lovely Beef Sunday Lunch, staff very friendly.My partner doesn't like dinners so he had an all day Breakfast which was very good.
Joanne N . 2016-03-22
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We held our annual 'Neighbours Christmas Supper' here in The Orangery and can highly recommend the Events team, service staff & excellent chef. We were looked after brilliantly and they put up with our raucous singing of Christmas carols with a good sense of humour!
Michala B . 2016-01-16
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The meal was good standard and although it was quiet in the restaurant - we eat a 6pm - the waiter told us about the house and the area.
yemcook . 2015-12-27
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We attended a funeral reception at the Upper House, the gardens were really lovelyThe Staff were attentive and friendy and the food was excellent.I would certainly recommend this venue.
christine b . 2015-10-28
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This has been a restaurant worthy of a review, the food, staff and location all come together beautifully. The food was beautifully presented, hot and a pleasure to eat. The portion size was good also. The staff were very attentive and nothing was too much trouble. After dining coffee was presented in Wedgwood in a very comfortable lounge..Lovely!
Shackleton_CVO . 2015-10-19
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Went to the upper house at barlaston on Saturday night for dinnerThe drive to the restaurant along the drive reminded one of a TV programme with lawns on both sidesThe car park was full as a wedding was also in progress and there were no disabled parking so had to drop the party offf and drive back to park Disabled drivers beware! However once inside the this was soon forgotten as the building exuded opulence The menu was small with only four starters but all were appealing I chose the hock terein and it was very very goodI chose the chatieubriann as my main and ordered it medium rare.the meat was superb but just lacked some vegetables as it came with chips tomatoes and mushrooms I was so full I had to decline having sweet but my friends where all very nice The bill including drinks was one hundred and forty ponds for four but was real value for moneyI will certainly return
Jeff F . 2015-10-13
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We had a really good Saturday evening meal with friends. Everyone was pleased with the Fish Board and Deli Board Sharer that we had as starters. All the main courses were well prepared and presented and the coffee we had afterwards was very good. There was a good selection of single malt whiskies to round off an excellent evening. We had a table in the conservatory which suited us very well and provided a nice intimate atmosphere. The staff were very good, pleasant and polite and very helpful. We are already planning our next visit.
Pgrifter . 2015-10-11
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We turned up on spec for an Afternoon High Tea.Despite the fact they had a wedding and another large party in progress, the staff were friendly, very welcoming and unfailingly professional and polite.We had our tea in the lounge. The very name High Tea suggests a little ceremony and the staff were more than up to it!Excellent sandwiches and cakes - especial favourite was the warm scones. Great choice of sandwiches and lots of good tea.This is a real treat and to be recommended to anyone who likes a little bit of old England in the afternoon. The staff really made the event - polite, efficient and personable without a hint of stuffiness or over-formality that can happen in these situations.Very thoroughly recommended.
Steve B . 2015-10-06
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Went here for a special birthday meal with friends recently and it is such a lovely setting and very relaxed. Amazing food and very friendly approachable staff. Have also been here for afternoon tea late last summer and it was a lovely experience then too.
Goldstarforyou . 2015-09-04
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Afternoon delight ! Eat for parents up birthday.very organised well run establishment in historic beautiful building set in amazing grounds.Served on fine China as you would expect.Unlimited tea and coffee sandwiches and cakes and fresh warm scones .Very attentive waiter and not rushed .
sarahwStokeOnTrent . 2015-09-03
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We had Afternoon Tea here on Wednesday 26th August. We've visited here before, but not been for a while and although we always enjoy it, this was nicer than ever. The service by Amy was fantastic...what a lovely, polite young lady.We both had the full Afternoon Tea option which consisted of various sandwiches, around 12 individual cakes and hot scones with jams and clotted cream....divine! We struggled finishing over half of the cakes so Amy kindly bagged them up for us.Lovely dining room and atmosphere. We have tried a lot of Afternoon Teas (including Reids Palace in Madeira) but this is by far the best we've had..all for just £14 per person.Can't wait to come back!!!Thanks for a great couple of hours....
josarah102 . 2015-08-30
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Staying at the Upper House Hotel, it was natural to eat in the hotel,The food was good, but could have been better, this didn't spoil our stay.
Richard N . 2015-08-09
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The evenings I was there I was presented with a different menu each night and was served a proper meal, not one of the nouvelle cuisine meals which means a small amount of food on a big plate. My selection was properly cooked and well presented.For breakfast there was a cooked meal menu and an extensive smorgasbord selection. One wouldn't go hungry after meals at the Wedgwood Restaurant at the Upper House.
Missy T . 2015-07-31
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A nice treat for an afternoon tea, set in beautiful countryside. A wonderful place to take friends or visitors from abroad
Helmand . 2015-07-24
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We came here in a large family group for Sunday lunch. We pre-ordered our main courses and as a result service was really fast. Staff are really pleasant too. This is a classy restaurant, therefore portion sizes are quite small but the food is incredibly good and very rich so you will not leave feeling hungry. Prices are pretty high but you get what you pay for. It is a lovely building built for the Wedgwood family back in the height of the pottery industry in Stoke and now converted into a hotel and restaurant but it retains its character; the interior is lavished with Wedgwood pieces.Our large group of 11 had its own room so it is ideal for large groups but of course booking ahead is essential. Our room had lovely views across the Staffordshire countryside.This is a top class restaurant that is ideal for special occasions and I would recommend it.
Ben A . 2015-06-17
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We booked a family meal for my 50th Birthday at the Upper House. We reserved the table in the bay window, and the sun shone brightly through the windows on a late Friday evening. On our way into the restaurant, we met the Head Chef Paul, who greeted us warmly and said he looked forward to hearing our comments after the meal.We all ordered different starters, and we were advised that there would be a slight delay as they were holding a prom there that night. We were given a basket of different breads and balsamic vinegar to tide us over. The breads were found were different flavours, and very tasty, and finished quickly, we were offered another basket, but we say no, as we didn’t want to ruin our main meals.The starters arrived and we all happily tucked in. We each had selected a different started and they all were extremely delicious and very filling, the flavour seems to spring into your mouth, and we all waiting in anticipation for our main meal.After about a 10 min wait the main meals arrived. We had selected three different mains from the menu between us. I remember my fiance and myself selected the pork, which we found to be succulent and perfectly cooked. The mash potatoes just melted in the mouth and were a perfect complement to the pork. My mum tried the chicken, as she wasn’t too sure what to have, and she thought she would with the safe option. The chicken just fell apart when she went to cut it, if was so tender and moist, with flavours that mum said were out of this world. My sister and brother in-law went with the Beef, which fell off the bone for them. The sauce went extremely well, and the seasonal vegetables were cooked to perfection. We all cleared our plates and sat there belly very full.The dessert menu was then bought round, and we all selected the trio of mousses. They were all lovely, but my favorite was the lemon, it was something special, I just wish the pots has been bigger. My fiance loved the chocolate, so we ended up swooping our pots so I had 2 lemon and he had 2 chocolate. We ended the evening with coffee, and earl grey tea. The waiting staff were very attentive and kept checking that we were ok, and even Paul the Head Chef popped out a few times from the kitchen to make sure that everything was ok.The perfect end to a perfect day.My fiance and I couldn’t wait till the next day, as were getting married at the Upper House as well, but that’s going to be another review….
Nicki D . 2015-06-09
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nothing to fault although service a bit slow,everything was cooked fresh and really enjoyed tea being served in china.will stay over again.
109marcus . 2015-05-01
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Visited on a Sunday evening with a pre booked party if approximately 50 for a fundraising function. Selections of food were pre selected from a small menu. We ate in the conservatory overlooking a beautiful garden. The food was delicious and there was plenty of it. Only complaint would have been that the room was very noisy with a large number of people dining at exactly the same time. Would definitely re visit. It was a shame that there didn't seem to be anyone else eating there.
Judy B . 2015-04-29
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A family dinner for six went well in the restaurant of this interesting country house. The public rooms are period and interestingly decorated. The food was well prepared even if the menu was relatively standard. Service was helpful and discrete. We ate in the conservatory with fine views over the meadows. There was a wedding celebration that evening, but not intrusive. All very enjoyable.
Jeff H . 2015-04-07
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stayed a couple of nights here whilst working in the area,what a waste as didnt have enough time to use the facillities other than the dining room
Anggrog . 2015-04-02
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2496 Opinions
Nice lunch. They were short staffed but waitress worked extremely hard so never felt we were kept waiting. Had roast beef dinner. Very nice although cauliflower was underdone but put this down to staff shortages. Overall experience very good and would go again.
3446 Opinions
First time I have been ,food was amazing, service first class,so relaxing can not fault anything,will be going back
53 Opinions
Bought a number of bacon sandwiches to take away. Worst bacon I’ve had. Lumpy, rubbery and fatty. £3 a go too! Terrible food quality.
32 Opinions
Wow!!! Me and my mum went for Sunday lunch and the food was just amazing. The service was soooo good as well, Kendall & Chloe were so kind :) beautiful atmosphere, thank you so much!