Based on 2.496 opinions finded in 3 websites
Based on 2.496 opinions finded in 3 websites
Opinions
Nice lunch. They were short staffed but waitress worked extremely hard so never felt we were kept waiting. Had roast beef dinner. Very nice although cauliflower was underdone but put this down to staff shortages. Overall experience very good and would go again.
Graham Payne . 2024-11-24
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I visited for the 2 courses for £12.75 The prawn cocktail starter is much smaller than it used to be two years ago. FIVE large prawns only smothered in thick gloopy yukky sauce on a few tiny lettuce leaves and I mean just a few - with a warm roll and butter. It was just okay, not great The main course I chose was the fish goujons. You get three of them. This was quite good as the batter tasted nice. However, the inside fish content was quite small, but okay I suppose. Fries were okay. Service was just okay. The pub is trying to squeeze the maximum profit from the 2 courses which is still priced as affordable. The upshot is that the food portions are smaller and not as good quality. It's the only way to cut costs when the price is more or less fixed to attract the punters!! Cruzcampo is expensive at £2.75 for a half pint! My rating is just above average, Looks like I won't be visiting again anythime soon, LOL
martin . 2024-11-23
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Excellent food and service, well done
Mark Goodwin . 2024-11-18
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Great, we used to live down here at S-o-T and this place is still good
Ian Bithell . 2024-11-17
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Well run dining pub with good selection of home cooked food and generous portions. Friendly and efficient service.
Christopher Davis . 2024-11-13
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We were told certain gluten-free meals were in the deal, but then on paying were charged extra, and management wouldn't override it even though we were able to say which server it was. Sunday lunch was swimming in gravy, and broccoli was burnt. No one came and asked if we wanted anymore drinks during the meal, so ended going to the bar.
Clare Williams . 2024-11-06
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Lovely place, very nice food. Great service.
KLS IT SUPPORT . 2024-10-26
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We had food from the lunch menu and chose the 2 courses for £12.75. Excellent value for money. I could definitely recommend the tempura vegetables as a starter. The food came hot, cooked well and nicely presented. The only downside is that 3 of the starters, all prawn cocktail came first, and my starter came out 10 mins after. Pleasant staff and nice place to eat.
Jan Beswick . 2024-10-24
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Very welcoming, superb food, favourite place to eat.
samantha taylor . 2024-10-21
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DONT GO!! Staff totally ignored us, my food was cold and no one came to ask if everything was ok, no option of more drinks. We were left to sit with our finished plates in front of us for ages. When the waitress eventually came, I complained about the service and my meal and she just argued with me, I asked to speak to the manager who wasn't available so asked to speak to the owner who had gone out. At this point I was fuming so I paid for the drinks but refused to pay for the meals until I could speak to someone about the service and attitude of some of the staff. I got a phone call the next day from the owner Lee Goodwin who was not apologetic in the slightest and was just horrible to me on the phone and he told me I'm not welcome back!! HOW RUDE! I went the week before with friends and spent over £200, the staff were miserable and rude then so this wasn't a one off!! Look up the meaning of customer service Lee!!
Sallie Duffy . 2024-10-15
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Came on Saturday night and we had a great time, service from the staff was fantastic and the food just as good, will definitely be seeing you again!
Oliver S . 2024-10-04
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Me and a few friends came for lunch on Thursday, had fantastic options I went for the pie of the day and ate the whole thing and my friends had a roast, staff were lovely and friendly!
Sammy J . 2024-10-04
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Always enjoy going here. The food is lovely, atmosphere great and brilliant customer service.
Stacey Bates . 2024-09-30
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Excellent has always. Food was excellent great value for money. Staff very friendly and atmosphere great. Lovely Sunday Roast.
Angela Davies . 2024-09-29
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Very poor quality food. Was told they had a new chief so we thought we would give it another try. Food not of very good standard will not be going back not many people in and not a dog friendly place. The only good thing was the coffee.
PrittyVon8 . 2024-09-26
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Food was nice, helpings OK. I don't understand the salad with everything trend. The staff were lovely, very attentive.
Elizabeth Sumner . 2024-09-26
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Really nice pub/restaurant, excellent food, reasonably priced, excellent and friendly helpful staff, definitely recommend.
Chris Orpe . 2024-09-26
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This is about the sixth time have visited and every time meals just get better,chose the salmon fillet which was superb much better,larger and cheaper than Miller and Carter,be back again soon.
Mollymouse11 . 2024-09-19
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Great staff. The fish & chips was pretty good too.
Sean ADAM . 2024-09-13
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Great place, lovely food, great service, myself and my partner with be back.
Steven Amphlett . 2024-09-07
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Never been before. Up staywith friends in Stoke. Menu's in laminated sheets Underwhelming selection, although the steak pie was a good choice. Full of meat and flavour, excellent size. I prefer mash with pie but the choice was only chips. Ordered side of onion rings - very generous portion however they were tasteless, as the batter hadn't been seasoned at all. Rather greasy. Pie and chips wasn't particularly expensive, so value for money.
Meryl Mann . 2024-09-03
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Come to this place after a busy day.. ordered a pizza as a main meal and received a microwave pizza how bad is that?so many pubs need lessons with gorden Ramsay!!
Jannette chell . 2024-08-30
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Just now returned home from Black Lake Inn, got in just before 9pm but was turned away by a waitress, very disappointed ☹️ will avoid using this restaurant now
Trek47087697548 . 2024-08-20
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Perfect lunch out with Mum. The staff could not have been more friendly and helpful, especially the manager (I think it was the manager). We were offered a table but wanted one in the window, which was not set up. Not a problem at all, we were asked to order our drinks whilst they set up, then we were seated. Service and food was first class. Amazing value for money. Haven't been for a few years having moved out of the area, so pleased I came back to the Black Lake. Would highly recommend.
Karen C . 2024-08-18
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I have absolutely no words everythings perfect
Aiden Tomkims . 2024-08-18
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Cant say a bad word about it great food, lovely people.still lovely a cracking place to eat out
Warren Gent . 2024-08-16
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Really enjoyed our first visit, service was great, food delicious and prices ok. Definately be going again.
Yvonne Mills . 2024-08-16
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Really nice not rushed at all. Not all food pn this list but it was great
Barbara Sale . 2024-08-15
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Lovely home cooked food friendly staff
Mark Harris . 2024-08-14
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Great ,but stuffing was awful. 6 of us so not a personal thing
Julie Newman . 2024-08-10
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I've been a few times and never had a bad meal, really good meals at a very reasonable price.
Donna Burgess . 2024-08-07
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There was 5 of us for meals order was taken but 3 were wrong, 2 were taken back to be changed other one stayed, they seem be overstretched or not coping quality of service was dreadful, overpriced for what you got, and seems to be going back to the bad times (covid) or poor management
Stephen J . 2024-08-01
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I visited for the 2 courses for £12.75 The prawn cocktail starter is much smaller than it used to be two years ago. FIVE large prawns only smothered in thick sauce on a few lettuce leaves with a warm roll and butter. It was okay, not great The main course was the fish goujons. You get three of them. This was quite good as batter tasted nice. However the inside fish content was quite small, but okay I suppose. Fries were okay. Service was just okay Cruzcampo is expensive at £2.75 for a half Not encouraged to visit again soon really
mamon1 . 2024-07-31
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Food is absolutely amazing here. What a great pub will be back for sure!
Lorraine Hulme . 2024-07-30
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We came here to have a meal , there was 5 of us, the staff are friendly, but the table felt sticky, so was not impressed with that, the food was good, the beef lasagna was good and the boys enjoyed there steaks. My one real gripe is that the mayonnaise is in the little sachets, very basic for a restaurant and it was cheap and runny, this puts me off, if producing good food, don't ruin it with cheap condiments.
Anna Renwick . 2024-07-30
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Food was good and tasty 😋. Staff were friendly.
Josephine Ferocino . 2024-07-24
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I always enjoy the food here and the home-made chips are amazing, however when it came to pudding our order was taken and checked, then bought to us incorrect. We raised the issue, I had asked for ice cream with my cheesecake and my friend cream, but they got the two the wrong way round. They then bought the my friends lemon cheesecake out on my chocolate plate complete with sauce and my chocolate cheese one a bed of lemon sauce and melted ice cream. We then sent it back again (third time lucky) to which the brown haired young waitress rolled her eyes and served us the same cheesecakes as there was lemon sauce or the chocolate and vice verse on new plates but the cheesecake had sauce stuck to it from the old plates...no apology! Then we divided the bill accordingly and told another waitress the calculation for each person and that was entered wrong as well. It's a shame as the food and service is usually lovely.
Julia Mottershead . 2024-07-24
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Fantastic food & Fantastic staff
Paul Carter . 2024-07-19
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Food was amazing. Steaks were cooked to perfection and lovely service.
Kaylea Collins . 2024-07-14
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Excellent food & atmosphere. Lovely Sunday roast dinner
Anne Williams . 2024-07-07
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Always fabulous food, never let's us down, lunch snack or evening 3 course meal, and service with a smile, always a bonus as this gets forgotten in a lot of places just lately. Highly recommend.
Sharon . 2024-07-07
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Been going here for the last 20 years! Coleslaw was like slop! Chips 10/10! Steak medioca Booked for 7.15 & was told kitchen closed at 8. So if we ordered a sweet it was going be a sweet in the microwave! Staff were friendly - but tidying tables around us as we were eating! Why offer late eating times if you don’t offer the service! Carpet rugs a bit worn! Sorry disappointed for our date night!
helen wilson-ball . 2024-07-01
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Had a brilliant meal out with the family. Food, service and the atmosphere was great thanks to you all at the Black Lake.
Kev Batey . 2024-06-23
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Lovely pub in lovely rural location
Steven Lawton . 2024-06-23
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Went yesterday for father's day/ wife,s birthday Lovely food atmosphere always pleasant & staff are always cheerful , helpful and very friendly we go here often & never been disappointed 😊 👍
Mick Mountford . 2024-06-17
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Generous, tasty portions, atmosphere was great and service was very good. Will definitely return
Anne Matema . 2024-06-12
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We went on a Friday afternoon and we called to book. When we got there they turned someone away as they said they were fully booked and nearly all the tables were empty! So I'd say you need to book. The tables were a bit grubby to be honest it looks like it needs a bit of an upgrade. Especially for the prices on the menu. There wasn't a big menu. We opted for the fish Friday 2 for £25 I think. That was seemingly what everyone was having. That was good value as you both got a drink. I can't comment on the rest of the food. There was no atmosphere so I won't be rushing back.
Nina Smalls . 2024-06-11
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Not been here for at least 6 months after a not very good Sunday roast, but we thought we would try it again. Sunday roast (beef) was excellent. Very tender, smothered in tasty gravy. Great veg and roast potatoes too. We commented as we paid the bill asking if they had a new chef as the food was much better than last time, and the waitress said they did indeed have a new chef who had started a few weeks ago. Only thing I could fault was that the apple crumble was too much apple and not enough crumble, but that's just personal preference.
Bob Dobbalina . 2024-06-11
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Just had our tea there . I had steak and chicken combo Partner had veg lasagna. Both meals were excellent the steak was tender and the chunky chips . Well .. Will be returning soon .. thanks
bunny Boy . 2024-06-09
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Food was good value for money and was delicious!! Shout out to the woman behind us who laughed her head off all night, it made us chuckle.
Kieran Deaville . 2024-06-09
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Came for an anniversary meal, not been in some time. Sunday lunch was a plate full and enjoyed by both
Chris . 2024-06-09
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Saw online it had motorhome park . Rang them to confirm and was told yes we could stay that night for £15 .arrived after a 5 hour drive looking forward to a pint and dinner only to be told we could not stop as caravan club members only , no mention of this on phone and no apology .not a good way to end a long day . Rude and not bothered by the trouble caused .
Michael Hutt . 2024-06-09
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Service was a 10/10 food was a very good standard and will definitely visit here again soon.
Ste Venables . 2024-06-06
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First time visiting as we couldn't get a table at our usual pub. Stopped in on a busy Saturday and was seated quickly. Ordered the pie and the burger both excellent value for money. Will definitely be returning.
Vicki Ingram . 2024-06-05
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Have been here a few times and always had a really good meal. This evening we went for our daughter's birthday and the staff were fantastic. They were so helpful and attentive. All of our food was lovely and nothing was too much trouble. I am so glad we picked here to come to celebrate her birthday with family and we will definitely be back soon.
Joanne Martin . 2024-06-05
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Lovely lady served the best latte, great prices , working on the roads in the area so kept popping back , would highly recommend , beautiful area , you can sit by the lake and watch the ducks while you drink you coffee, definitely going back
tony perks . 2024-06-01
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Best pub in the area in my opinion. Lovely location with a fantastic beer garden which has a rural feel to it considering its not out in the sticks. Good selection of ales. Food is excellent, If your after quality traditional home cooked food you'll find it here 👌
Ross Irving . 2024-05-16
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Booked a table at The Black Lake Inn to meet up with friends, it’s around half way for each of us. Never been before but what a find. A lovely location and a comfortable well presented pub. The food was fabulous, I had the Roast Beef Sunday lunch, an excellent choice. But we all thoroughly enjoyed all our food. The staff were great too, not rushed at all. We will definitely be back.
Simon Keenan-Evans . 2024-05-12
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Good staff, lovely meal and reasonably priced
Wendy Durber . 2024-05-09
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Booked a table for 9, my daughter’s birthday, the staff could NOT have made it anymore special, great food, great service, very welcoming… thank you Black Lake 11/10. Ps sorry about the noisy little ones 🥰
Dave Willett . 2024-04-29
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Great food and great service. The menu could do with a bit of a refresh if I'm honest as it doesn't seem to have changed much in the last couple of years. That said, the food is really nice (albeit a bit pricey). Staff are very attentive and friendly.
Tony Percival . 2024-04-22
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Dropped in for a pre booked table for a Sunday evening meal. Food and drinks orders taken at the table. Service was quick and accurate, food piping hot and tasted great. Steak and ale pie was lovely, followed by crumble with ice cream. Large free car park. Recommended.
Neil Sickling . 2024-04-21
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Unfortunately my wifes chicken chasseur was very dry quite hard . They did exchange the meal but no real apology for the meal but a egnolgement that it was there fault. So I ate my meal while my wife waited for hers to be cooked. This was a treat from my wife for my Birthday. Not impressed !!!!!
Ken Beamam . 2024-04-18
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Met up with a friend for lunch, both had the roast lunch followed by desert, great value £12.95 each from the 2 course menu. All very enjoyable.
858kaths . 2024-04-12
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Took the family for my daughters birthday, lovely food and didn't break the bank
dave bettison . 2024-04-10
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I would like to thank Lee and Cheryl and team so very much for accommodating 12 people at very short notice due to us being very badly let down by another business quite close to the black lake inn. The whole team rallyed around setting up the table and got us seated very quickly and put us all at ease after a stressful let down. The Food was excellent everyone thoroughly enjoyed their meals,it was well presented,hot and cooked well. The staff were all very pleasant and helpful nothing was to much trouble. You all made us really welcome and rescued a special birthday meal that was almost a disaster but you and your team made it happen and we were all so greatful.THANK YOU All.
Trek16012918589 . 2024-04-08
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Thank the lord Hilderstone Road has this gem! They accommodated 12 people when we was messed around by the spotgate Inn. They did all they could to fit all 12 of us to have a meal for my mums and sons birthday celebrations. The food was beautiful. All of us had lovely meals and drinks. The service was perfect from the owners, bar staff and waitresses. Would definitely recommend. And we will be back. Thank you for saving our celebrations.
Gemma Buldu . 2024-04-07
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Lovely staff, great food in a nice relaxed atmosphere.
Sean Noble . 2024-04-07
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Fantastic meal excellent value for money the table service is excellent if you've not been your missing out great selection of food
Dean Rowley . 2024-04-05
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Just been for lunch, really good value for money, girls were great who were serving us because got really busy with it being Easter but they all worked together very well & extremely pleasant, couldn't do enough for you. Will be back very soon.
Linda Foster . 2024-03-31
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Good menu choices. Nice pint. Friendly, helpful. My roast turkey was great, tasty and plentiful. Noisy background but, hey ho, it is a pub!
Dennis Abbott . 2024-03-31
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Food was good. Not a bad price . Staff were pleasant. You got what you paid for . Yes I would go back . There is a car park .
Julie H . 2024-03-30
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Arrived at the bar to be greeted by a very pleasant young lady, there was also an older gentleman who gave everyone a suspicious dirty look whilst remaining silent. The room was full and very noisy, due to a number of factors, no carpets on the stone floors, a terrible sound system with an unintelligible row on it , and a couple of large parties trying to outshout each other above the sound system. The food was very nice and well presented, the only negative was that the chips were only lukewarm. We were charged for a sweet that we didn’t have? On the whole wouldn’t go again.
Terrence C . 2024-03-22
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Lovely place, great food, atmosphere and value for money. I would definitely recommend visiting for the Black Lake Inn for a meal or drink
Chris Fisher . 2024-03-22
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With a group of friends. Chose; Soup of the Day (mushroom), and Risotto for the main. Soup was more of a broth, far too thick, not particularly with a taste of mushrooms either. Risotto............well, as a mate opposite commented "doesn't look appetising!) it actually looked like vomit. It was served on a flat dinner plate, which didn't help its appearance. Risotto should be served in a deep plate / bowl. Rice was undercooked and yet the dish was too liquidy! Didn't mention anything to the waiting on staff when asked if everything was ok as, didn't wish to spoil the atmospere / craik with my colleagues. Mentioned all of this to the manager? on leaving to which he thanked me. On this experience alone, not a place I would return to in a hurry.
AntneH . 2024-03-22
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Very busy as visited on Mother's day. We hadn't pre booked a table but managed to order a meal. Was served quickly. Recommend the Sunday roast. Very friendly and helpful staff.
Sheila Magee . 2024-03-11
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Very disappointed with Sunday lunch
Eleanor Blackburn . 2024-03-10
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Lovely food, as always. We can always rely on having a great meal out here
Dave Tanner . 2024-03-10
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Dry chicken & very tough steak ridiculous price for very bad food.
Karen Bentley . 2024-03-07
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Excellent, again. Only a couple of minor things stop this being the full 5 stars. We will be back!
Gary Byatt . 2024-03-04
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Good food and good-sized portions, too, if a little expensive . A nice treat all the same.
JD W . 2024-03-03
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A family meal out . My partner ordered a fillet steak cooked medium to well done. The first attempt came cremated. This was sent back. The second attempt was burnt on the outside and bleeding on the inside. This again was sent back and we told the young girl we didn't want any other meal. We then asked for the bill only to find they had put an extra steak on the bill . They apologise and we paid and left. We won't be going back. Very disappointed and annoyed.
Frank H . 2024-03-02
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Fabulous meal. Service impeccable. The portions were huge and prices very reasonable. An altogether great night out
Deb Dawson . 2024-03-02
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Haven't been to the Black Lake for a long time. It hasn't changed. Looked a little tired to me. Needed a redecoration
dianne Dixon . 2024-03-02
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Food was well prepared and presented tasted good too. We enjoyed what we had and it was quite busy
Peter Wild . 2024-02-20
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Me and my family went for my birthday last night. Staff were great and very attentive. The food was so good and steak was cooked perfectly. The price is very good for what you get (lots). It’s nice to go somewhere where the food is homemade. There doesn’t seem to be many places left that do homemade food. My husband had a lovely chat with Shaz (landlady) and everyone made us feel very welcome. This is our 3rd time here and will always return. Great food, staff and beer. What more could you ask for. Great job guys!
nathanjE8689EW . 2024-02-18
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Been here a few times with my girlfriend. Always a very nice experience. The atmosphere is friendly, service staff are very welcoming/attentive. We are also both vegetarian and found this is the best menu for vegetarians of the pubs we have been to nearby. Definitely recommend and will be returning often!
DayTrip05931644485 . 2024-02-16
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Just shared a few starters as thought that a full meal would of been to much and it was gorgeous
Toni Jenkinson . 2024-02-16
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Visited this country pub/restaurant withy girlfriend recently for a birthday meal ,I have to say the whole experience from start to finish was wonderful ! The staff ,the ambience and the delicious food . I would thoroughly recommend this place.
Michael P . 2024-02-14
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Food normal pub food, service pleasant staff, the people you go with create the atmosphere.
John Arnold . 2024-02-13
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Lovely Sunday lunch, huge slabs of beef and loads of perfectly cooked veg. They were very accommodating with a special request on my booking too. Really friendly place, we're so lucky to have it just a few minutes from home.
Nick Tucker . 2024-02-11
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Food wasn’t great to be honest and a bit expensive for what it is. Apart from that, staff were friendly and welcoming. Won’t be returning (Sorry).
Stockport_2024 . 2024-02-07
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We took the mother in law for a late Christmas meal , and I have to say that my beef roast was not a pretty sight at all !!! I can't understand for the life of me why the kitchen feels the need to pile roast potatoes mash and beef on top of a soggy over sized Yorkshire pudding swimming in gravy . Would much prefer to see the vegetables come in a separate dish . I only wish I had taken a photograph. I will not be going there again
jonathan patrick . 2024-02-07
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We went for my birthday and also my 11year old granddaughters birthday absolutely lovely 😍
Pamela Amphlett . 2024-02-06
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Went for lite bite it was lovely tasty and large portion
David Turner . 2024-02-01
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Met up with family yesterday for my brothers birthday lunch. First time we’ve been. Lovely warm welcome, all the staff were great. Excellent, home cooked food served in a lovely environment. As a retired chef myself, I wouldn’t hesitate to recommend this lovely restaurant.
Marilyn K . 2024-01-19
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Lovely staff who go out of the way for you. Food is excellent and portions are good too.
Janet Mitchel . 2024-01-17
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We've been the Black Lake a few times, always been very nice. No problems, staff are lovely and friendly.
Susan M . 2024-01-14
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Called in after taking a friend out for the afternoon on way home and had a really super meal and it was extremely great value. There was a 2 or 3 course special menu with plenty of choice and also a full menu available. Will definitely return and would definitely recommend.
ramblinrose232 . 2024-01-12
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Beautiful place, great food and atmosphere and server Emma was lovely.
Kyra Parry . 2024-01-09
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Excellent overnight stop, lovely dinner and breakfast. Our room was quite small but it was only for sleeping in. Plenty of hot water in the morning.
3446 Opinions
First time I have been ,food was amazing, service first class,so relaxing can not fault anything,will be going back
53 Opinions
Bought a number of bacon sandwiches to take away. Worst bacon I’ve had. Lumpy, rubbery and fatty. £3 a go too! Terrible food quality.
32 Opinions
Wow!!! Me and my mum went for Sunday lunch and the food was just amazing. The service was soooo good as well, Kendall & Chloe were so kind :) beautiful atmosphere, thank you so much!