The WatersEdge, Canal Cottages in Hillingdon - Phone Number, Reservations, Reviews

Beware - Our flight was delayed and we had called ahead to notify staff we would be late. They promised some one would be there, please note this establishment doesn’t have anyone after closing hours. We were in the rain and had to take another cab to another location for our stay. PS: We arrived at 11:15pm on a Thursday check your cameras if you don’t believe it.

Had a great meal for a big crowd of us yesterday celebrating a special birthday for a special Lady and all needs of accessibility / food needs we’re catered for . Great chef and waitering staff. Highly recommend !

We got married here on 1st August 2024 and cannot tell you how wonderful our experience was from the very start. We met with Natalie in May and felt so at ease with her and every member of the team that we had contact with. All the staff were helpful and messages were passed on so communication was excellent. Natalie and her team took all the stress away with the planning of our wedding in the short time we had. The accommodation for all of us staying overnight was excellent and all our needs were catered for. Everything was excellent - the food, the flowers, the service and the DJ - we cannot thank you enough for making our day so special. We had a wonderful day and evening.

I had a stroke about 6 months ago which has left me being unable to walk unassisted. I asked if they had a disabled toilet and one of the staff showed me where it was. I was absolutely disgusted. It's being used as a storage room with highchairs being kept in there along with other things. It was absolutely filthy, disgusting. I struggled to get access to the actual toilet and to wash my hands too. It made me feel that disabled people like myself are unimportant to the company, it disrespects the needs of disabled people.

With a large car park and nestling beside the Grand Union canal with its waterside footpath, this delightful restaurant features a beautifully decorated interior with small lights which creates a comfortable and almost romantic atmosphere. Afternoon tea was taken with freshly-prepared food that was well-presented, plentiful and tasty for a very reasonable price. With several smart and informally-uniformed staff, attention to, and connection with, customers was excellent: warm, friendly, genuine, nothing appeared too much trouble. A real treat!

Very spatan. Musty rooms. Chic by the canal. But there it was. Breakfast was shrink-wrapped croissants and muesli.

Lovely place to stay and eat. Garden is terrific!

We popped in short notice and no problem In providing a table for 7. Food was to a great standard and we recommend this little gem of a place. We sat inside but plenty of seating outside if you would Prefer. Will be going back again very soon

Fantastic,the food was really good , fresh, hot ,well presented, a very good clean meal . Staff polite and helpful. The whole place had a great atmosphere. There are areas for all types of dinning and all age groups. Definitely be going back . Party atmosphere outside and relaxing inside. Management hands on .

The Overflowing linen bin next to our table was very unpleasant and the staff were oblivious. When I pointed the bin out to one of the staff she said she would deal with it but did not. Lots of staff standing about with free time and we were told they try to “tuck the linen away”. The food was ok but this scenario spoiled the evening

Stayed a night after a long flight into Heathrow. Had a few beers then head down. Comfy beds. Clean and tidy room. And just out of the way enough to be nice and quiet. Friendly staff. The bar could do with some TLC but that won't stop us from a return visit.

Came here for Sunday lunch and food was good, good choice on the menu and restaurant was clean. Service unfortunately was not up to par, there were only a few other tables in and ordering our starter and main took a little longer than expected considering this. After we’d had our main we asked for the dessert menu. We must have been forgotten about as the young girl serving us never came to take our order for fifteen minutes. In the end we decided to just pay for our bill at the bar and leave. Very disappointed as would have been a regular place for us had the experience been better.

We walked from Apsley to Camden Lock and stayed her overnight in a "clamshell" tiny house. The ambience of staying on the water was just what I planned . I want to do it again !

Stopped for lunch while on our walk on the canal. Had the Tower Burger, it cane with chips. The burger itself is delicious, excellent quality meat and bacon. The chips and ketchup are a let down. The chips jnky taste of oil and not a pelasant flavour. The ketchup available is low quality, it has only 30% tomato and it mostly tastes to acid and spices, not tomato.

It's a pub by the canal it's good, but it needs redesigning tiered

Good accommodation and food, helpful staff. A Great location beside canal. Ideal for Heathrow Airport drop off or collection.

Had breakfast there. Great tastes good choice. Just need some hot chocolate drinks.....to be complete. Defo would eat here again

Loved our stay. Had the suite right on the water Food was great value and so tasty

I went here for a friend's wedding and it was amazing. They did everything they could to make it a brilliant day. I'd recommend them for an event but also it looks lovely for a pint by the river in the summer.

Food was Awful. Would no return for expensive rubbish!!! Chips cold, cheese and onion pie was horrible. Would avoid spending your hard earned money here!

Saw the rooms and they were fine. Hospitality was fantastic and food was great.

Visited the restaurant, delicious food, great service. Will definitely come back

Food was very good worth every penny will definitely go back

My partner Adam & I had a wonderful stay here. The staff are so friendly and welcoming. Room was spotless, quiet and spacious. A light breakfast was included (Croissants, yogurt, milk, cereal, tea/coffee) which was a wonderful touch. Not too far from the airport which was fantastic as we had just gotten off a 15 hour flight and were quite jet-lagged coming from Australia. Staff happily recommended places to eat & visit and had strong knowledge of what's around. I highly recommend staying here! You won't regret it! We're definitely coming back!

Great time had by all at Stuart G Wilson’s lunchtime afternoonl Staff were brilliant excellent food great atmosphere people dancing and enjoying themselves

Great stay back in December, lovely family run business, there was a mother and daughter who worked together, they have the most incredible energy and are a true credit to this venue, thank you for your hospitality.

Impromptu after work dinner with a friend, we live locally but haven’t been here in years and wanted to stay local. Very warm welcome and the restaurant was empty when we were seated but soon got busy (it was early, around 6) Wasn’t rushed when ordering, large glass of wine was very large (always appreciated!) My steak was perfect, and portions very generous! I have had bariatric surgery and all the puddings would have been too big for me, but the kind waitress let me have a children’s portion of ice cream which was perfect. Not everywhere is that accommodating, so thank you! It makes such a difference when places are helpful like this. We will be back!

We hired the conservatory downstairs for my sisters Baby shower. There were 15 guests and it was very simple to book and hold the venue. The managers came back very quickly to any email requests. 3 course set menu was delicious and only £29 per person. We were able to set up decorations on the room before the event and everyone was very accommodating. Food and drinks were great. We felt like we were the only ones there even though there were other diners. We had a curtain between us felt really cosy and the fairy lights were perfect. No complaints and everyone has a great day. Thank you

My wife and I took her mum here for Mother's Day afternoon tea with a singer doing a tribute to rat pack music. We had a great time with everyone one joining in . Service was fantastic with friendly, helpful staff and the food was excellent

Have visited the restaurant twice now within the last 2 weeks, absolutely love the food. You definitely get your monies worth. Staff are great, friendly, and happy to help.

*Updated* went back for a lovely birthday lunch. Decor and atmosphere inside is beautiful. Had a bottle of Chardonnay, Halloumi for starter, followed by mussels and an Irish Coffee. Partner had same starter, cod and chips and Italian coffee. Food was delicious. Staff were friendly and professional. Nice and clean. Lovely ____________________ Nice Christmas lunch. Food delicious 😋.

What a great find! Was in the area and had a little google of where to have lunch and found this place. Had the fish and chips which were delicious! Staff friendly and attentive too

Did not stay here but had an amazing lunch. Had the fish and chips which were divine!

Wonderful meal with friends. Lovely staff. Will definitely go back.

Lovely place food definitely yummy staff polite service was quick lovely valentine's night atmosphere

Not one to moan but this is by far the worst room we have ever stayed in. After a long tiring day we arrived around 5:30pm. Upon entering the bar it stunk of chip fat. We were then taken to the room through the beer garden which was nice, just looked abit messy. But I understand it’s winter but will probably be beautiful in summer. Upon entering the room it look tired and very mis mash. We wanted a quick shower then we could get something to eat. I entered the bathroom to be greeted with a mixed smell of urine and damp and a stained floor. I had a quick shower (water pressure was almost non existent) We went to the bar to have a drink and food before returning to the room. Everyone was tired so fell asleep quite quickly. However I couldn’t sleep. The mattress was extremely hard and I kept getting a wift of damp and could feel the dust up my nose so I decided to inspect. The main bed and been hand made which is fine but if your going have a bed like that make sure it’s cleaned underneath. It was thick in dust and cob webs. Down the back of the pull out bed that my children slept on it was filthy. The windows were mouldy, there was damp on the walls and celling. Chair in the room was heavily stained. Food was ok but burger buns were stale All photos attached.

Cooked Breakfast is not included. What you get is a croissant and a mini box of cereal in your room. The 'Breakfast Included' when booking is not made clear what it actually is. Our group had to fork out well over £100 on cooked breakfasts, which we thought was Included. By the way, we have stayed at hotels for the same price, where cooked breakfast was included. The room was also cold, not enough storage or hooks in the bathroom. The food was very good and the staff were excellent. The food was very good

We have just had our baby shower at the Watersedge today. Fab service and lovely venue by the canal. Service was not rushed and staff were on hand if needed. Food was delish , we had the afternoon tea. Really happy with the venue and service . Thank you

We came here for a 60th birthday celebration 🎂 🎈 🎉. Lovely private room upstairs, staff really friendly and buffet food was plentiful and delicious 😋. Thank you.

Very friendly staff and was quiet when we went. The food was pretty good too.

A mixed bag. What's great...… Room was very clean and modern. The room has a fridge and the shower was powerful Bed very comfortable. Dinner was very tasty I had the Salmon Sizzler and it tasted fantastic. The outside area by the Canal is lovely and a great place to have a drink. Restaurant has a lovely atmosphere with pretty fairy lights everywhere and again is clean and tidy. Staff were friendly. What's not great..... Advertises on Click travel a breakfast but neglects to say its only a very very basic continental I am talking cornflakes, one croissant and a yogurt. Another family at dinner were also complaining about this. Cooked breakfast is only available on a Friday and the weekend? Why? makes no sense and just annoys people. The TV was really annoying and kept asking me to sign in to different apps? cannot just watch normal TV. The entrance area to the cabins was like a prison and could be made prettier its just wooden plyboard. Tiny towels in the bathroom. Sofa bed in the room was made even though I had called the morning before saying I was on my own and didn't need two double beds. Inside of the Kettle was disgusting. Could be a Gem but I don't think I will back in a hurry based on my stay.

NYE 2023 16 friends had a fantastic dinner party at The WatersEdge Cowley, the bar&restaurant was decorated beautifully, all the bar staff were very welcoming&worked extremely hard all night serving drinks very quickly&friendly the waiting staff were also very welcoming&worked very quickly&efficiently serving all our courses quickly&at the correct temperature, between us we chose most of the menu all the dishes very delicious well done to the kitchen team, the dj played music to suit all the guests&everyone had a fantastic evening, Christine ALL your staff are amazing thankyou.

Had a fabulous meal here in December the night before our wedding with family, great service 2 of us had the steak on a hot plate which was so tender and flavoured lovely sized portions, others had the burgers which were so good and their biscoff cheesecake is to die for the best I’ve ever had! Accommodation was lovely we stayed in the Canal Suite really comfy bed and pillows, lovely shower all modern very clean will definitely stay here again no faults at all

Went there with friends to celebrate NYE Staff were very friendly and welcoming, room was decorated lovely, food was amazing, Dj played good selection of music , fantastic evening

Must congratulate all the staff for the Christmas dinner last night with 22 of us !! we went to a tribute night and it was amazing fantastic performer Luther, and the food was excellent cherry on the cake Just like to say a big shout out all the staff definitely went above and beyond for us girls we thanks you so much 5 ⭐️

Had a great evening- group of twenty friends- good entertainment and the food was amazing - excellent night

Great food and service when we came here as a large party for an end of year Christmas dinner. Staff were amazing and very accommodating on what was our teams second visit here, would definitely recommend 👍👍

Beautifully ran pub, so catering for all, held all of us perfectly and definitely made our Christmas Dinner one to remember

The watersedge was the ideal location for arranging our Christmas dinner with over 70 people. We were seated upstairs which had a bar and made it easy to get drinks especially forvery thirsty rugby players. The staff were very welcoming and food was served efficiently and the quality of food was a high standard. The group thoroughly enjoyed the evening and the inclusion of a DJ made it extra enjoyable with everyone dancing and singing along to Christmas classics. Thank you for having us and I am sure we will be back soon for our end of season dinner!

I must congratulate the staff at this establishment for looking after us last night and for being able to carry on smiling and been attentive to everyone's needs at your establishment it was wonderful and my compliments to the chefs aswell the food was magnificent and the singers where amazing we couldn't have asked for a better evening and we cannot wait to return keep smiling and doing what your doing it works.

We had our daughter’s 21st birthday/family reunion party here on 28th October. We spoke to most of our guests and everyone had such a great time! Christine and Natalie were super helpful in the lead up to it and the staff on the night were amazing! They really created a fun atmosphere and sometimes joined in with the party (which we loved!) The finger buffet was chose was amazing and lots of it, we didn’t run out of anything! We will definitely recommend to others and will continue to come down for our Sunday roasts!! See you soon and thank you again!

Would highly recommend to anyone. I was a solo female and found EVERYONE to be friendly and very professional. All in all, a great experience.

Came here for a quick drink and snack. It was a Sunday so they only had their Sunday menu of courses . I only wanted a light bite to eat. But that was the only menu so I just asked if I could have the Hunters Chicken from the menu I had a lemonade £16 roughly a bit steep . The girl took my order we didn’t have a table number at the time of order. So that meant my food took a while to come out . Until a waitress came to ask me what I’d ordered . Eventually, my food came. It was nice the chips were ok and the chicken was tasty . I have been before on a Saturday and they’ve accommodated my lunch order of a baguette .

Lovely clean room, staff really friendly. Food in the restaurant really nice. Would definitely recommend. Only here for one night before flying out from Heathrow but would definitely stay again. Lovely outside space.

A fantastic setting and immaculate accommodation. The whole experience was first class including the friendly and helpful staff.

Stayed 3 nights at Canal Cottages. Could not recommend this place more. Lovely family run business. Right on the canal. Individual cottage was new and spotless. A short walk out to an authentic old pub and restaurant with awesome vibes. Had everyone back after our daughter's graduation for lunch. We had so much fun most of the people stayed the whole afternoon and had dinner there as well. The food was that good. Great find for a place to stay, a pint after a walk on the canal, brunch, lunch or dinner.

We went yesterday (21st July). We had afternoon tea for 13 of us. It was absolutely delicious, lots of variety, the vegetarian option for cakes was also great. The staff were very attentive. Would definitely recommend and we will definitely go back. Thank you

My husband and I wanted to use the hotel for 4 nights to start our London trips from here. We booked an 18m² room, according to the internet modern and elegant with a window in the bathroom and a view of the garden. The room had a maximum of 10m², in the bathroom there were holes in the walls and no window, but mold and the shower door didn't close. There was a window in the room with a view of the bushes and the smokers in front of the house. We paid for breakfast but didn't get any. After one night we fled and had to be asked at reception that we should have informed ourselves better. The lady at the reception wanted to show us the pictures of the room on the internet, which she was not able to do. I'm going to put some here now, so you really know in advance.

We had a fantastic day on Sat 15th July 2023 for the Rat Pack Lunch. We went as a family who were visiting us from Dorset. The staff were so attentive and friendly. The food was very good and the Rat Pack show was amazing. We will defo be returning for dinner or lunch and also to see more of the entertainment. Thank you to Christine and het team xx

Hired the Function Suite for a Birthday Party, very straight forward from start to finish, the team were extremely helpful. We had a fantastic night. The Venue, Food, DJ & Staff were all amazing. Would highly recommend.

Stopped at this hotel before attending a dog show in Windsor. We had a chalet room which was extremely clean, comfortable, and fully equipped with everything you would need for a pleasant stay. The hotel was dog friendly allowing them into the room. The bar...

we were there over 1 night with 2 dogs we were put in the glam pod there was nothing glam about it it was far to small for 2 people and our large dogs small bed just a double size there were wires from the...

Hi Me and a friend stopped off here for a quick break from our walk . I had Ordered a lemonade and cheese and ham baguette. I did also order side of fries but the woman didn’t here me say this . So when she...

Just had a birthday meal there for 24 people the food was good not one complaint the service was great the staff were very friendly we had great fun and are very happy the night went very well It was great atmosphere and would highly...

Lots of shade to sit outside. Nice canal location. Could be a better layout to walk through the tables outside.

This is a hidden gem! 4 of us spent 1 night here, a 15 minute drive from Heathrow. We had a great English Breakfast and then a phenoinmal dinner. We had a beauty day weather wise, was able to walk along the canal, sit on...

Definitely recommend a stay here , such lovely surroundings by the Grand Union Canal , and a great base for a trip to London as only 15 mins walk along tow path to nearest station to get into the city and not too far from...

Best Sundays roast in a long time, really lovely food. Well cooked, tasty and good portion size. We ate outside and enjoyed the view

We were here for my good friends wedding. An intimate location for a wedding. It was perfect from start to finish. Christine and the team could not have been better! All the staff were friendly and helpful. The food was amazing & the service was...

Our family came here on a recommendation for my wife’s 40th birthday. We didn’t expect too much but this place exceeded all our expectations. Firstly the staff were attentive and friendly and more than happy to help with any requests. Our food was delicious and...

The WatersEdge restaurant is a little gem. The food is fantastic, presented nicely and at a reasonable price. The staff are warm and welcoming. I cannot wait to go back again for another family meal.

Really can not thank the staff enough for the Mother’s Day tea, met my gluten free needs and Christine was amazing checking everything was ok made the day even more special, Thank you

What a Fantastic time we all had for the mothers day Ratpack Afternoon tea! Food was lovely, scones were to die for and huge. Entertainment was fab, had us all singing and dancing. Will definitely be back again. Staff were very efficient, friendly and professional....

Family of 5, stayed two nights, we were looking for a bolt hole, as we were attending a family funeral. We had two rooms, the family room, plus room for two. The room for two was a better standard then the family room. Both rooms...

We stayed in the glamping pod 4th March, we arrived an hour early before check in time, we was greeted by a lovely lady called Christine, the pod was ready for us, the pod was very nice & very clean, we had lunch in the...

Held my fiance's 40th birthday party here at The Waters Edge on 18th Feb 2023. From initial enquiry to eating dessert, the staff and managers were absolutely fantastic! Christine and Lianne the managers were so accommodating from the start, helping me decide on the menu's...

Today held dad’s 90th birthday at this venue. Amazing service from Christine and her team. Great buffet and just perfect for all the family. Would definitely recommend. Thank you

Great venue great staff great service the buffet we had was well presented and was enough for all our family who attended everything was excellent and the staff especially Christine who was very attentive and a great place to celebrate a 90th birthday well done...

We got married here in January and it was fantastic. The staff were brilliant all the way through and the support we got with our wedding package was first class. We had the most amazing ceremony and reception here and were pleased to have it...

We hired the function room for our granddaughters birthday. They supplied the buffet which was tasty and plentiful. They also suggested names for a Children's Entertainer. The private bar was well staffed. I would definitely recommend this for small to medium private functions.

What a wonderful break and made more so by our stay at canal cottages. This place is perfectly situated and stunning location by the canal. The staff are very welcoming and couldn't do enough to make us feel welcome, the pub and restaurant are beautiful...

Me and my best friend just had a girls weekend and booked the Glam Pod for a night, it was absolutely gorgeous inside and outside, had a nice big tv and super cosy with a cute breakfast set up for us free of charge and...

The room was fine. Duvet was thin no extra blankets in wardrobe the room was on the ground floor.. The event we attended was upstairs not I repeat not suitable with people disable disabilities. Stairs are extremely steep. If there was a fire downstairs treacherous,...

Fantastic Swing and Soul night that included a three course meal at a reasonable price. Music and atmosphere was excellent, staff very friendly and quick service at the bar. Fully recommend a night out here. This is our second time as we went before Christmas...

My wife and I attended a wedding at The Watersedge and found it to be the perfect venue. The room we stayed in had everything we needed and the venue itself was ideal. The layout was exactly what you’d want for a wedding venue -...

we hosted a corporate event for 30 people yesterday in the upstairs room, it was very good indeed, very comfortable, tea and coffee all day, good area for presenting and the buffet was first class. the day went well for the company due to a...

Stayed in the largest room and very pleasantly surprised with size of room and quality, given £100 price. Large bed, very comfortable as were the pillows. Good quality linen. Towels big but an odd grey-green colour. Lovely canal view. Extras such as breakfast table and...

We had great fun and delicious food in this restaurant on new year's eve. We were pleasantly surprised by the quality of the food, friendly atmosphere and flawless decor. The restaurant was full and the DJ made the evening special. Outside area has a marquee,heated...

We had an excellent time here celebrating our 1st anniversary. We stayed in the Junior Honey Moon Suite. (canal suite) I asked if they could put drinks in our room and they were happy. They called us while we were enroute as we had been...

Lovely Christmas work meal, extremely accommodating for all in the group. Food was delicious with great quick service! Can tell it’s a family business with how accommodating they were in terms of splitting the bill 9 ways, annoying I know as we work for the...

Christmas 80's night party, the food was of a very high standard with an excellent choice on the menu all 32 of us that attended rated the food 10/10 The staff were all amazing from booking the night to creating such a great atmosphere they...

I had my small wedding reception in the conservatory at the watersedge, we opted for a buffet style afternoon tea and it was absolutely perfect, the staff were so friendly and helpful and couldn’t do enough for me (the bride) and the guests- some of...

We went to the swing and soul night. Delicious food, the duo singing were absolutely fantastic. All of the staff were friendly and great service. You can tell they love working there and added to the experience joining in. The whole evening has a great...

I loved the ambience. The dome was well lit, it was warm and the people there had top notch service. Special thanks to Christine the manager she made the proposal so special 😍. I look forward to going back very soon I’m so lucky I...

Brilliant night, food was delicious and really hot, service was amazing. The entertainment was great and everyone was up and dancing. Cant wait to go back

Unravel in the middle of the Cotswolds. A retreat with a feel of home. Set in the stunning back drop of the Cotswolds water park this home from home is the perfect retreat to forget the world for a while. Travelling with friends we arrived...

We had a small baby shower here on Saturday afternoon 1pm - 4pm. A lovely setting for a baby shower, great service and really nice food. We had the afternoon tea and it was amazing value for money at £18pp plus service charge. We all...

Look at pictures so imagine the kitchens if they excpect poeple to sleep here. Left property after 10 mins in room promised full refund. Still waiting

The place was really cozy and comfy, the atmosphere was calming, different colour lighting was great in the nighttime. Breakfast was free and replenished well each day of our stay. Restaurant staff food and drink were great. We thought that the price for the room...

First time in here. We highly enjoyed our drinks and food sitting outside by the Canal The southern burger was very tasty Service is prompt &professional Highly recommend